"Our Honeymoon Vacation"
We enjoyed our week stay at Magical Memories Villas which is located very conveniently near all of the major theme parks. Despite the bad reviews I had read online about how it was outdated I wanted to give them a chance and am glad I did. Sometimes people only write about the bad, not the good and I found that to be true. Glad I went ahead and booked […] with them. The air conditioning worked perfectly, the beds were firm and comfortable. The kitchen had all the basics you could need. We cooked 2 meals a day there and only ate lunch at the theme parks. There is a full-size refrigerator, stove, microwave and dishwasher. The washer and dryer are full size too and were nice to have you just need to make sure you have time to run the dryer through 3 cycles, but no big deal just do it in the evenings. Read moreGenuine Expedia guest review
"Comfort of home, perks of a hotel!"
Excellent experience overall, close to parks, fully stocked villa with kitchen, washer/dryer, 3 bedrooms/2 baths, living room, pet friendly, great price, quiet and cozy - what more could you ask for?!?!Genuine Expedia guest review
"Overall poor experience!"
Arrived after hours and directions sent me to wrong room and I disturbed family already in room, exchanged directions and went to correct room but had a lot of difficulty with keys, staff would not come to assist. Bedroom had drawer missing in dresser. Sofas looked like they had never been cleaned. Would never stay there again nor will I ever book a […] room with expedia again! Was not compensated on any way. Read moreGenuine Expedia guest review
We were not happy at all. The oven did not work. The A/C quit working at 11:34 pm and could not get any help from the office. The couch pull out was broken and the mattress on it looked awlful. The bedding we asked for was not set up so we did not have enough room. We called the office multible times but would never get an answer so we rode 4 miles […] to the office just for them to tell us there was nothing they could do!!! There was no access to the pool and no game room that was shown on the web page. We were told that Universal was just 8 minutes away, well don't believe that for it took us 20 minutes to get there. Could not get any extra sheets and the comforters were dirty. Some of the drawers were broken on the dressers. They first told us they would move us but we had to see a manager in the morning at 8 am, we were there by 8:35 am and the office was still closed. We were very disappointed. We also could not get any help with our complaints from the manager that we called after we left, she was very rude. Read moreGenuine Hotels.com guest review
"Magic Memories Stay"
Wonderful place to stay, clean and grounds were wonderful and nice. Has very nice pool area-too cool to use for our visit, nice pond and walking area. Highly recommend staying here.Genuine Expedia guest review
"Not clean at all"
They charge you now a cleaning fee which is find if its clean but when check and have to clean your before you put away your clothes not happy.So the front desk ask if i wanted her to send some one to clean i said no i have already clean it for y1ou and you need to pay me.it was the blue heron tower 1.Genuine Expedia guest review
Was closr to Disney. A lot of the reviews complaing about the condo being dirty, not in our case, all 9 of us were very pleased with the condoGenuine Expedia guest review
"Did not get what we paid for !"
We had booked a kingsized bed We were given a double bed. The A/C did not work. Sofa was ripped. Carpet rippled. The location was quiet and not far from attractions. Staffed seemed to help the non-English speaking customers more. Definitely would NOT return there.Genuine Expedia guest review
"Large condo with full kitchen"
We signed up for this package deal which included the accommodations, airfare, and rental car without really knowing what the place to stay at was. It turned out to be a 4-BR condo with full kitchen that Magical Memories contracts with an individual owner to rent out. It was very spacious, and included washer and dryer, too! The only thing it lacked […] was a radio or clock-radio of some sort. We are not big TV watchers, so we had to rely upon finding radio streams on our computer via Internet. Read moreGenuine Expedia guest review
"Disney Trip with family"
I had used Magical Memories years ago and was happy to find them again. Check in was easy, the Condo we were assigned was perfect, two bedrooms, one with twin beds which we needed. The unit was clean and well supplied. We were close enough to Magic Kingdom and the other places we wished to visit. I woiuld not only use them again but will recommend it […] tofriends and family. Read moreGenuine Expedia guest review
"Condo in Kissimee."
Property needs updating. Large rooms but they are worn. Furniture, plumbing, paint you name it.Genuine Expedia guest review
It has nice location near of attractions, shopping and grocery markets ( Target , Walmart ... ) one things is that the furniture is too old. I recommended it in winter only !Genuine Expedia guest review
My husband and I came down for our 10 year anniversary and we didn't want to stay in a hotel. We were impressed by the size and comfort of the condo... It was roomy and had many nice features including a huge shower and very comfortable bed. I would bring my family to stay there if we came down.Genuine Expedia guest review
"Nice condo, beware of cleaning fee"
The Good: Nice condo, great shower, quiet, good price (before cleaning fee) The BAD: undisclosed cleaning fee added $40/day, hair in bed, dirty coffee maker, horrible parking lot,Genuine Hotels.com guest review
"Great place to stay with a family"
I thought my condo was great! I loved having a washer and dryer in my room, 2 bedrooms and 2 full bathrooms with a full kitchen. I loved that the area was gated. It was a great experience! I was nervous after reading some reviews, but it was in a great area and clean and I really enjoyed my home away from home.Genuine Expedia guest review
"Resort below Standards"
First resort they sent us to smelled moldie had black mold spots on outside of building we returned to the office to be put at another resort which was better to look at but was not clean the towels had some else's hair in them silverware had food on it and a plate in the cupboard had egg on. We ended up checking out a week early as there is nothing […] for children to do and was not happy with the condo as they charged us $90.44 for a cleaning fee that I asked to have returned since I had to wash the linens and wash the dishes before we could use them. Read moreGenuine Expedia guest review
"Had to change rooms"
The first condo we stayed in was very nice and beautifully decorated. By the second evening there we found out it was infested with roaches. I believe this was due to the full time residents in the unit below being unclean. We contacted the main office and was told they would send someone to spray. After waiting an hour watchin these bugs crawl around […] I drove to the office. They sent someone right away and offered to move us to a new location in the morning. The next morning we went back to the office and they had a new location for us to move to. We spent a couple hours re packing and making sure we wouldn't be taking any roaches with us. The new resort was beautiful and closer to Disney. The unit/townhouse itself was very dated but had everything we needed and was roach free. Over all it was a good experience and they seem to truly want to make their guests happy. Read moreGenuine Hotels.com guest review
Plenty of room for a family, secured facility, clean, however it has very uncomfortable beds.Genuine Expedia guest review
The beds were so uncomfortable. The mattress was very thin, if you could even call it a mattress. But having a 4 bedroom condo was nice when traveling with 4 different families.Genuine Hotels.com guest review
"20 years out dated!!!"
Furniture, decor & facilities are completely outdated. Mattress had no support. Was supposed to have a king bed and received a full. Terrible mattress, no support. TV didn't work. Hidden cleaning fee of $90. Buyers beware!!!Genuine Expedia guest review
My husband and I enjoyed our stay at these villas. They are very spacious and great for the price! They are also located really close to all of the parks! My only complaint was the expensive cleaning fee. We only stayed for two days and the cleaning fee was still $99. You would think that it would include soap, shampoo, conditioner, etc with a price […] that steep, but it did not. Read moreGenuine Expedia guest review
The room was nice and big. it could have been cleaner. we had an ironing board but no iron was available. I would use Magical Memories again.Genuine Hotels.com guest review
The location was superb. There were 6 of us and the 3 bedroom 2 bath condo met all our needs. It was close to Disney and had plenty of restaurants and shopping near by. The only negative and it's minor, is this particular condo is showing some wear. We would stay there again should we make a return trip to Disney with everyone that went this time. The […] rating I gave for hotel service is neutral as this is not a hotel and there is no daily service. Read moreGenuine Hotels.com guest review
"good location for theme parks,dining,shopping"
The office staff was wonderful! We arrived late, but everything was taken care of by instructions in the office area. our name was on an envelope and instructions to the condo also. The security guards were friendly and always there at the gate. The condo itself was nice, the dining room furniture was torn but usable. We had to wash all of the dishes […] and silverware before using any of it. There was visible food on many of them in the cupboard. They did provide dish soap, dishwasher soap and paper towels. There were black hairs laying on the kitchen countertop . The towels in the bathroom did not appear clean and the floors were not clean. Luckily there was laundry soap and we could wash those too. Otherwise we really enjoyed the condo and had a great time. When we left the staff in the office was so helpful with some other travel issues we had. Read moreGenuine Expedia guest review
"Excellent place for large families"
it was wonderful!!!!!!Genuine Hotels.com guest review
"Nothing like what we thought:("
$25.00 for a pool key:( NO HOT TUB OR INDOOR POOL:( Airplane pillows:( villa itself was nice,but amenities were not as quoted:(Genuine Expedia guest review
"Clean and comfortable"
We got a condo which we asked for a 3 bedroom but we got a 4 bedroom for the same price. The pool was small and limited access hours, but the condo was very clean and comfortable. The office staff was helpful and friendly. The price was very affordable and we would rent from them again.Genuine Hotels.com guest review
"Not as magical as they say."
My recent stay there wasn't that great, hotel stuff weren't friendly, staff wouldn't provide with password after night hours which is kind of ridiculous because you're out the whole the day doing the parks and the only time you'll use the internet is at nighttime when you're at the resort. Lady eventually gave me the password and it never worked so […] I just quit asking for it. After 6pm they won't provide with the wifi password because that's not consider an "emergency" is what they'll say. I was very upset with this customer service and I would not recommend this resort to a friend at all. The cleanliness was not that clean either. The cariets were poorly vaccines and the bathrooms were gross. I found a dust bunny underneath the bed and a used rolled up sock in one if the closets floor that stunk up the closet. Not a great experience. Read moreGenuine Expedia guest review
This was an apartment in a gated area. It was very nice and big enough for 6 people comfortably. It had a full kitchen and 2 bath rooms, as well as a large table and living area. The wifi was great, and there was plenty of free parking.Genuine Expedia guest review
"The hotel was nice. But!!"
The hotel was nice buttt there was a few things wrong. The tv's was out dated and for the amount of money spent to stay there they should replace with updated television. Me and the family stayed for 9 days so of course we brought groceries and we wanted to make tuna but to open a can you need a can opener the hotel provided but it didnt work. but overrall […] the place was nice. they just need to upgrade few things and before renting out those condos they should do a walk through see what is not working. Read moreGenuine Hotels.com guest review
Although the Villa was close to park, Upon checking in there was a room cleaning charge in addition to the fee already paid through Hotels.com. Villa was spacious but bedding was soiled.Genuine Hotels.com guest review
The villa was clean and spacious. I only expected 2 rooms but instead there were 3, everyone got their own space! The only downside was that the main queen bed wasn't very comfortable and the headboard was loose and made lots of noise even to sit down on the bed. The twin beds were better. My husband's only problem was picking up the keys at the main […] office and the villas being a few miles away and maintenence coming in without notice first...usually while we were not in. We didn't complain about the bed so it wasn't fixed. Otherwise, he has already stated we'll be staying here again. I liked how close it is to restaurants, shopping and Disney parks. My kids loved the park and the pool! I liked the washer/dryer most. :) Read moreGenuine Hotels.com guest review
"Less expensive option for a week in Orlando"
Staff was friendly, but not very helpfull.Genuine Expedia guest review
"Not Bad Not Great"
The condo was nice, but the the extra 90 bucks they charged at checkin for cleaning, they should have done a better job. The carpets were still dirty with small peces of trash laying around,Genuine Expedia guest review
"NOT ALL UNITS ARE PET FRIENDLY"
BEWARE BEWARE BEWARE , not all units are pet friendly. We had to drive 4 miles out of our way to get someone to watch our dog. He's only 10lbs. Hotels.com does not put pet info into their guest #'s. The place was clean and nice location but pet issue put dampner on first part of our vacation. And the main pool closed at dark, but each unit had a small […] pool in it (4ft X 4ft very small). Spare bedrooms had twin beds, main bedroom had queen. No housekeeping, had to wash the towels when got dirty, not that big of a deal. The pet deal was our biggest issue they said they were pet friendly in the description. Read moreGenuine Hotels.com guest review
"Close to shops and attractions"
My family and I enjoyed every moment there! So close to the disney parks! It felt like being at home! I would stay here again on our next vacation!!Genuine Expedia guest review
"room needs upgrade"
Disappointed in room. Room had old amenities and was not cleaned well.Genuine Expedia guest review
I purchased the Magical Memories Villas for the price. when we arrived, we were charged an additional $75 for cleaning services. Um, shouldn't that be included? I could have stayed at a hotel with better rooms and more options for the price. I will never stay there again. The place was clean but smelled old. They have a 75 degree limit on the thermostat. […] So, if the humidity is high, you're out of luck. This might be a good option for those with several children on vacation. More room to spread out than a hotel. But for a simple getaway, don't be fooled by the cheap price. They'll get you in the end. Read moreGenuine Hotels.com guest review
"In need of some serious cleaning."
We had two people in our party who have asthma. The room they were in had a plastic plant covered in dust, called the front office to have it sorted, they couldn't do anything until the morning. We moved the plant out of the room ourselves, the wall behind was covered in dust, the fan blades in that room and the living room, covered in years worth of […] dust.....just awful. Read moreGenuine Expedia guest review
"Nice Stay for a weekend at Disney"
It was nice to have a home away from home stay at the Magical Memories Villa. It is a little outdated but after a day at Disney walking it was nice to go back to a 3 bedroom villa as opposed to a hotel room. The beds were not as comfortable as expected but after a day of walking Disney one may be to tired to notice. Over all it was nice to have all […] the room and have all the amenties one would find in his/her home. Read moreGenuine Hotels.com guest review
"Sumerset resort is the magical memories"
If you book with magical memories make shore you go to Windsor resort because the on give to me the first is terrible I pay extra $150 for get better resortGenuine Expedia guest review
"Close to what I wanted..."
Checking in was not a hassle. I stayed at Runaway Beach Club resort which was maybe a 2 minute drive from the check-in place. The biggest complaints I kept reading about was that there was not enough towels, to which I kept thinking to myself "why wouldn't you take your own towel?" maybe it's just me but using towels a stranger has used seems pretty […] gross, and either way there were plenty of those in the place we stayed at. Another complaint was the cleaning fee, which was $70+change for me and it was clearly stated by Expedia so I don't know how that catches people off guard. although if I am being charged that much I would expect to not have to take out the trash. Another complaint was customer service which i briefly was worried about dealing with when I arrived at the resort to check in at the lobby and there was a woman calling the magical memories office because her code to get in the room didn't work (She said she had been trying for 30min to get somebody to answer the phone). luckily there was no problem for me. it was a 10 minute drive to Disney World and there was a Walmart within a mile which was wayyyy convenient for us. The only complaint I might have was the bed was probably not the most comfortable one and the pillows were so flat I had to use three to get my head propped up to be able to watch TV. The pool area was nice. It was clean enough and yea I might give this place another try and hope everything works as smooth again. Read moreGenuine Expedia guest review
"Worst place to stay for Disney vacation"
Location was farther away than advertised. People working at check in were rude. there were a million crazy rules at the condo, like not opening windows, not changing the thermostat, the dishwasher had mold all over it. The dvd players did not have the cables necessary to even use it. We had to go buy cables after renting movies for the kids and finding […] out there were no cables. I would not recommend this place to anyone. Read moreGenuine Hotels.com guest review
refrigerator door wouldn't close. they were out quickly to fix it, BIG, carpets were worn seemed old and dirtyGenuine Expedia guest review
"You get what you pay for"
Dirty bathrooms and dishes I had to wash the dishes prior to using any of them. Ice maker didn't work it was frozen solid. It was quite in the area but its more like a permanent residence instead of a resort lots of full time residence there. Mission Iron and Air conditioner leaked all over the carpet. Its old place but I only spent $70 per night so […] you get what you pay for. Read moreGenuine Expedia guest review
"Family weekend get together"
Great homes overall for family get together under the same roof. Everyone gets privacy yet we all sleep in the same place.Genuine Hotels.com guest review
"more than i thought it would be"
short and sweet. the condo was very nice. more than i thought it would be. a little old fasion inside but more than sufficient. a great value.Genuine Expedia guest review
"Service is very Bad not suggestible to stay"
Service is very Bad not suggestible to stayGenuine Hotels.com guest review
"very dirty room and broken and rundown"
be prepared to clean!!! this place don't clean and they don't change the sheets !!! and Run down staff and offices very nice but the rooms" DIRTY"Genuine Hotels.com guest review
"Great place for Family Holiday Vacations"
Overall I would say that this was a pleasant experience. It was a fairly easy check in and check out process. (Please note there will be a cleaning fee charged). The villa that we stayed in was in a nice area with plenty to do at the clubhouse. The villa itself had everything needed for an enjoyable and comfortable stay. It was about 6 or 7 miles away […] from the actual check in/out location however that was not a issue. The villa was clean and was spacious enough for a family of 8. While in the Orlando area I would stay again! Read moreGenuine Hotels.com guest review
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