Our room was not cleaned even once for 4 nights that we stayed. 1st night we had "do not disturb" sign on but then we took it down and the room was still not cleaned. We had to chase the maintenance lady down one time and take fresh towels from her but again, the room was never cleaned. The whole hotel smelled like cigarettes. WiFi Internet did not […] work on the 3rd floor at all and on other floors - worked only in certain rooms, we had to change 3 rooms before we found one where wifi worked. The hotel is an ex-dormitory that has not been upgraded in any way, rooms are super tiny. It is located close to downtown activities but other than that, it is a sad experience. Read moreGenuine Hotels.com guest review
"Great hotel for a family on an extended vacation."
The Grange Hotel is located in a very convenient location and the staff are helpful and courteous. The cleanliness of the room and the entire hotel were satisfactory.Genuine Expedia guest review
"Girls just wanna have fun"
Overall, we had a great time in Toronto. However, the hotel was not welcoming and the hallways and hotel smelled. I noticed cleaning material so I know they cleaned, but it was not comfortable. Also they charged us for silly things like a local phone call even though they told us it was complimentary. Hotel was very outdated and community was very frightening. […] Good while it lasted, but i wont return. Read moreGenuine Hotels.com guest review
"close to downtown"
I had booked this hotel only because i wanted good hotel in the heart of downtown. But experience with this hotel was very bad. I am not going to recommend this hotel to anyone. 1. price was high but with no service at all. 2. no breakfast, no free parking, room condition was not up to good level. in short bad experience.Genuine Hotels.com guest review
"Not the cleanest, but close to Chinatown..."
I was somewhat disapointed with the general state of the building. Dirty and stained old carpets need to be removed troughout the building. You can smell cigarett smoke in corridors. Room 402 has no phone service, they did not have it fixed during my stay. Staff was friendly at best. Location is interesting at walking distance to Chinatown, about 20-30 […] min from CN Tower and other points of interest. Read moreGenuine Hotels.com guest review
"Great deal for the location"
Not the cleanest hotel. clean sheets and towels though. Perfect location downtown. 5$ parking per day and close to many attractions. Free wifi but didnt work from the room.. Going to the lobby and sit there did it. Perfect deal that I will consider again next time !!!Genuine Expedia guest review
"Great budget hotel for students and international"
Wireless did not work in my room, so the front desk allowed me to change rooms and that fixed the issue. The walk from this hotel to the downtown conference I was attending was very pleasant, skirting the edge of Chinatown and going through the colorful West Queen Street neighborhood. I loved Toronto and this budget property allowed me to enjoy it even […] more, both financially and in terms of interaction with the neighborhoods it is near. Read moreGenuine Expedia guest review
"great location but disorganized"
Renovated old apartment building into a hotel. Friendly manager and great location near Chinatown for walking. Bad TV reception, room smelled musty at first, leaky faucet echoed in entire room all night, and mandatory money deposits for additional amenities. Hotel’s front door locked, must use keys in key ring to open it. Charged $50 refundable deposit […] for stay. 1st room was not cleaned, including finding underwear hanging on backdoor of bathroom, was given 2nd room. Awakened at 11pm to the floor’s hallway alarm for a few minutes. Manager was friendly and apologetic. Not sure if I would stay here again. Read moreGenuine Hotels.com guest review
"great location neighborhood with character"
Perfect place for what we were looking for me and 2 buddies were going to see UFC at The ACC and location of hotel was great and offered everything we needed and then some, with plenty of character in the neighborhood, lots of restuarants/bars and shops around hotel and about 20 min walk from venue, would stay here again for sure.Genuine Expedia guest review
"hotel room with a kitchen"
Close to downtown and reasonably priced. Room comes with a kitchen (stovetop, sink, fridge, microwave, cupboards, and dishes). Laundry room just down the hall. This place is great for an extended stay if you're on a budget.Genuine Expedia guest review
Good location close to Chinatown and Kensington Market. neighbourhood rundown but ok.Genuine Expedia guest review
"Better than it looks..."
A very basic comfort in a weird looking building, more like a transit residence for newly arrived immigrants. However the room was clean and overall OK.wifi did not workGenuine Hotels.com guest review
"Exactly what we needed"
My boyfriend and I came to Toronto for the Labor Day weekend just to get out of town and enjoy the city. We planned on being out and about a lot and so the hotel was exactly what we expected. It was secure, air conditioned, and in a great location, close to everything we needed. I would definitely stay here again and suggest it to friends. The room […] was very basic, but it had everything that any other hotel room would need without all the flash and cost. Read moreGenuine Hotels.com guest review
I'm guessing the reviews that say the neighborhood is bad aren't by people used to living in the city. The neighborhood is fine (and I'm a woman who was traveling alone.) It seemed to be right at the edge of Chinatown and the fashion district, really close to lots of things to see and do. The parking was cheap and they let me leave my car there until […] the afternoon of the day I checked out, which was cool. The hotel is not a typical hotel, you get more of a college dorm room with a little stove and microwave and some dishes, too. If you're expecting a typical American hotel room and experience, this isn't it. Most of the other people checking in and out when I was there were young Europeans. There's free WiFi which worked well for me. Read moreGenuine Expedia guest review
"An interesting hotel"
Eventhough the hotel was old, we found the room to be very clean. It also happened to be very quiet. In other more upscale hotels you can often hear people outside in the hall or next door. This was very quiet. The staff was courteous and everyone was friendly. The neighborhood seems to be one that is changing and revitalizing. I would stay there again, […] without question. Read moreGenuine Expedia guest review
"We loved The Grange"
We had a great experience at The Grange Hotel. The room met all our basic needs and was fairly well located. The staff was friendly and courteous. We would recommend it to others that needed to be in the area.Genuine Expedia guest review
"Cheap, but Clean"
I've stayed at some questionable hotels and at first this one didn't look promising, but the room was cleaner and nicer than I expected. Even the inside of the fridge looked like it had been recently scrubbed. I was also surprised to find that a maid had stopped by while we were out and left clean towels. It was totally unexpected from a place that […] seemed kind of like a whole in the wall. The hotel staff was very helpful, they printed us a map when we couldn't connect to their Wi-Fi to get directions to where we needed to be. The location didn't seem great at first, but it was only a 20 minute walk through Chinatown to get to the City Centre. It was also only a few minute walk (four blocks I think) to Queen Street where we were able to rent bicycles or hop on a street car to go a little further. Read moreGenuine Hotels.com guest review
I had some troubles getting WiFi in my room, but other than that everything was fine. Overall, the hotel was clean and comfortable, with a decent breakfast in the morning - just what I was expecting and looking for. The hotel was a ways away from everything, so we had to walk a ways to get to anything downtown.Genuine Hotels.com guest review
"Inexpensive, but a hassle"
The room, while older, was fine. It actually had a full kitchen which was nice. The location isn't as bad as some reviewers are suggesting (bad neighborhood) but that it is a hike from the downtown area. I paid $5 for parking which would be a steal if they didn't overbook the lot. I asked the attendant what to do if there wasn't a spot and he suggested […] parking illegally inside the lot until the next morning. Having enjoyed the evening, the lot was full, so I parked as best as one can with not much space surrounding the vehicle. The next morning I checked at 6:45am, the lot had multiple cars parked illegally and my car was still there - but no new spots. Checked again at 7:30am, and found a spot - and a handwritten note stating "THIS IS NOT A PARKING SPOT", and then a bunch of typed text explaining that I would receive a ticket the next time this happened. I checked out, and then the attendant told me "I think two spots opened up if you want to move your car." Not the most timely statement ever. Don't offer a service if you can't provide/guarantee. Inexpensive hotel, but not staying here again, Read moreGenuine Hotels.com guest review
This was not my typical type of hotel. It appeared to be dorm rooms converted into a hotel. The staff was very helpful and courteous. We really had no problems, but it was a no frills hotel. Only soap was provided - no shampoo or conditioner. Our towels were changed every day, and our bed linen was crispy white. We liked the cleanliness of the room. […] However, although we did not use the dishes, we noticed that one of the pans still had some "grease" and was not properly washed so we did not use any of the utensils. Also there was no dishwashing soap or sponges with with to wash the dishes. Our purpose was really to have a place to lay our head at night as we had plans to be out during the day. The hotel suited our purpose for that reason. The accommodations suited the price so we are not really complaining. I would have preferred a nicer hotel, comparable to the Hampton Inn or Strathcona Hotel for my two day stay. Read moreGenuine Expedia guest review
"Hotel of last resort"
It is not a real hotel. It is a very low rent apartment with a few individual rooms rented out. Small room with a few pieces of industrial furniture from the 1970s. The outside area are aparments that would be condemed in the USA. At least the well worn linens were clean. Don't stay here unless you are out of all other options.Genuine Hotels.com guest review
"Reasonable, great location; lousy Wifi"
These rooms seem to have been dorm rooms before being converted for hotel use. Not luxurious by any means, but reasonably nice, with air conditioning that works, a fridge, all the necessaries. However, the wireless Internet service was dog-slow and frequently interrupted. We would stay again, assuming we did not need to use the Wifi for work etc.Genuine Hotels.com guest review
Neighborhood creepy but liked proximity to China Town. Bath towels way too small.Genuine Hotels.com guest review
"Solid stay. Would reco this place."
I had a lovely stay at the Grange. The rooms smell a little bit smoky, but everything was pretty clean. There's a microwave, toaster, and hot plate, which I wasn't expecting, but I guess could come in handy if you were staying for a while. This building also doubles as an apartment building with some young families, so I felt very safe here and in […] the neighborhood in general. It's a great location. Downtown is pretty much right outside the door. The staff is friendly and helpful. Great value for a very good location. Read moreGenuine Expedia guest review
"The Grange Toronto"
This is the worst dump I have ever tried to sleep in. Noisy, smelly, creepy, break ins... RUN AWAY!!!!Genuine Hotels.com guest review
"Adequate overall & good value"
It is an inexpensive hotel, without many amenities. A musty semi-smokey odor pervaded the hallway, but not the room itself. The location is convenient if you are willing to take short walks to transportation lines. The full kitchen is a nice feature, and the wireless internet worked most of the time, but sometimes cut off unexpectedly. I had little […] contact with the staff, but all of it was helpful and cheerful. Parking is convenient and the daily fee is reasonable. The room was quiet. Overall, the Grange is a good value, especially for people in town for work or who are looking to economize. Read moreGenuine Hotels.com guest review
"noisy at night especially weekend"
Except the noise thing at night, I can think this hotel is not so bad according its price.Genuine Expedia guest review
Friendly, helpful staff; comfortable; great location near Kensington Market, Chinatown & Queen West; one of our two rooms smelled funny and the handle fell of the kettle in the other, but this somehow added to the faded "soviet" charm,Genuine Hotels.com guest review
It was the only hotel that had smoking rooms. I found it so hard to find those types of rooms. The room was a little outdated but it served the purpose.Genuine Hotels.com guest review
"Quick, convenient, cheap"
this was a last minute reservation and they did well accommodating us. i liked the cleanliness of it and although it could have been bigger size room, it was a great place to stay really quick for a one or two night stay in the lovely TorontoGenuine Hotels.com guest review
It's not in good condition. It's hard to find.Genuine Hotels.com guest review
"Not at all what I expected."
For the money.......which was on the lower side of the scale......I was expecting a lot more. It was an old condo complex converted to hotel rooms. The reception area was terrible.....Not inviting at all. The hallways had that musty (wet) smell to them). The room had actual keys....not cards. Once in the room there were exposed electrical lines as […] if someone didn't want to take the time to do it right the first time. Closets, TV, Furniture, bathroom, etc. were completely outdated. I will say the sheets smelled nice.........but the bed was squeaky old. Definitely not my cup of tea. Read moreGenuine Hotels.com guest review
not greatGenuine Expedia guest review
"Great location, great people, SAFE neighborhood, cheap parking - all OK"
This is a great budget place. When reading reviews one must be careful to read between the lines. Many comments were about the "Sketchy" neighborhood, which, if you prefer the modern shopping areas to surround you, is certainly not for you. If you want to stay in a real neighborhood, this is for you. Some people just feel uncomfortable being around […] people "poorer" than they are. How sad. Manager was great. Could not set up wireless immediately and he came up to the room and got it done right away. Free wireless/LAN connection, 3 local newspapers, $4 parking (vs. $19 at the Super 8 down the street), nice little kitchen, great water pressure and a nice bathtub. Very nice and helpful staff. Cheapest in downtown area, great location. I hope that if anyone has a REAL problem, they will report it, instead of just complaining because things may be "different" from their norm. The manager summed it up perfectly - "it's not fancy, but we try to make it comfortable." It's a great place We stayed 2 nights and would go back in a Texas heartbeat. Read moreGenuine Expedia guest review
"friendly & convenient"
I will stay there again. Helpful staff, offers all the basics that I need. Well located and easy access to bus, streetcar & subway.Genuine Hotels.com guest review
"Low Cost Quality"
Nice hotel but not to convenient. Difficult to find at first but easy to get to after located the first time. Easy access to Dundas and Spadina Chinatwon. Good value for room. Free internet access. I would stay there again and have already booked my next stay for the second week of July.Genuine Hotels.com guest review
"Named like buildings in the nearby arts district, but situated next to low income housing"
The hotel and service were just okay. The hotel was a little run down and a few decades old. On the plus side, this hotel had location under wraps - it was within walking distance of AGO, Chinatown, Queen's Street and U of T, among others. But unfortunately it is next door to low income housing in a neighbourhood that is rough around the edges - but […] struck me as still being a relatively safe place in downtown Toronto. The hotel was very inexpensive, which was the reason I booked it. I got what I paid for here, so no surprises. Read moreGenuine Expedia guest review
"very good near UHN hospital"
my stay was very comfortable , very clean room,very good service, like the kitchen in the roon fridge is big enought, liked the lundry room but it was not on the same floor like it said , could here the tv in the next room but not to mutch noise .. was still under repair but very nice hotel inside. walking distance from toronto western hospital ans […] restaurent. VERY HAPPY with my stay was there for 1 week!!!!!! Read moreGenuine Hotels.com guest review
It´s old and poor maintenance. Expensive if you considered the bad quality. It´s located not so far from downtown, so if you plan not to stay in the hotel too much time it will probably be ok.Genuine Hotels.com guest review
All here was great for what I need from them...very nice people and anything i ask for i was serve with a smile and it was fast.....i enjoy my stayGenuine Hotels.com guest review
"If you like loud parties, no sleep and the scent"
of marijuana, this is the perfect place for you! Unfortunately, I prepaid for the room so I was stuck with it for several days... and I don't smoke, so the smell of marijuana at 7 am was very difficult for me to put up with 24/7. I had to change room 3 times because it was so bad. The hotel was infested with delinquent. It was quite expensive on the […] overall for an alternative to a crack house!Never again... Read moreGenuine Hotels.com guest review
"out of the way hard to find"
Will not stay againGenuine Hotels.com guest review
"They need to see how good hotels run things."
No coffee maker, no hair dryer, no shampoo, didn't make the bed, door key wasn't initialized, no breakfast.Genuine Hotels.com guest review
A lot of noise in hallway by other guests which made it difficult to sleep.Genuine Hotels.com guest review
Not the most confortable place to spend a day or two.Genuine Hotels.com guest review
Room was clean and quiet. Very happy with my stay there.Genuine Hotels.com guest review
From the outside, Grange Hotel is what you think it is. Located in a sketchy area of Chinatown at the heart of Toronto. Grange Hotel is the ultimate definition of a kill zone. Walking in you are greeted by a man in a desk and his laptop which is basically the hotels' customer reception area. No flowers, no decoration no painting the hotel is simply […] straight forward used for staying the night or murdering someone. We initially got a room at the second floor and walking out of the elevator we already heard a couple fighting. We asked for another room because we did not want to be murdered so they did not hesitate to give us another one. It is probably because no one stays at this hotel. The room is old and the windows could not be opened hence, a total kill zone. The room numbers at the door are also sketchy. They used sticky notes for the room numbers. I guess this is ideal if you would like to kill someone and deceive the cops. We knew what we were getting into since the hotel was really cheap. We knew that there were risks involve staying at this hotel. Risk maybe an understatement. Regardless, We made a bad choice and realized that we should have paid more to get a better hotel. Read moreGenuine Expedia guest review
"You get what you pay for"
Room was clean, bed was comfortable. I asked for an extra pillow and they brought me one without a pillow case. I asked him for one with a pillow case, and he said it did. (Now, everyone knows what a pillow case looks like, right?) I insisted and 15 min later, he brought me one with a pillow case. The lobby smells like burnt coffee. But at the rate […] we paid, 2 km from the ACC, for one night, you can't go wrong. Read moreGenuine Hotels.com guest review
"Could be much better"
The room was ok, especially when you consider the good price (and cheap parking) and proximity to downtown. BUT..... there is basically NO sound-proofing. This is a problem since there seems to be people living in some units, and they don't feel the need to keep their domestic squabbles to their room. It sounded like a war-zone out there, we actually […] considered calling the police. There were also a lot of people dropping in on their friends and having a chat in the halls....at 3 am. It was VERY difficult to get a full night's sleep. If I'd had somewhere else to go, I would have packed up and left at 3 am. A shame, there's potential there otherwise as a budget-friendly place. Read moreGenuine Hotels.com guest review
Room cleanliness was ok . The corridor was fish smelling. No internet facility .Genuine Expedia guest review
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