"Good for the value"
Good location and great breakfast. Will return!Genuine Hotels.com guest review
"Great place, try the local ice cream"
Great place, try the "12 and true" ice cream place around the corner.Genuine Hotels.com guest review
Visited Munich for combined business leisure trip with my son 10 yrs. Stayed 6 nights at the hotel. Everything was very nice and we had/got everything we wanted. Clean, well functioning wifi, nice wellness area, safe, quiet. A little far from Marienplatz= 15 min walk but that was nothing actually. Good rich buffet. Can recommend and will stay again. Young […] bright staff. Read moreGenuine Hotels.com guest review
"Front desk staff needs improvement"
Very disorganized front desk staff. We waited over an hour passed the normal check in time to get our room. We found out the room was ready but they forgot to tell us. Even though our entire family was sitting, waiting in front if them. Room very generic but functional. Really only big enough for 2 people. Would only stay there again for the location. […] Great proximity to train station. Read moreGenuine Hotels.com guest review
"Great breakfast near the Deutsches Museum"
Am always happy with my Novotel experiences. This one is in a quiet neighborhood just a couple of blocks from the Deutsches Musuem. Altstadt sights like the Neues Rathaus Glockenspiel are a 20 minute walk away. Buffet breakfast is a little pricy, but well worth it: pancakes, waffles, fried, scrambled, and boiled eggs (sometimes omelets?), all meats […] well cooked, plus the usual fruit, pastries, deli meats, cheeses, etc. Staff spoke English and were helpful, although got overwhelmed when a tour bus arrived. Parking (extra charge) is in an attached garage. Read moreGenuine Hotels.com guest review
"Poor AC, VERY uncomfortable beds"
The hotel advertises air conditioning, but the settings are such that the room never cooled. The beds and pillows were hard as a rock. We would not stay here again.Genuine Hotels.com guest review
"Clean- helpful staff but tiny rooms"
Rooms were clean but extremely small. Helpful staff. Next time I'd stay closer to Marienplatz. Overall a nice place though.Genuine Hotels.com guest review
Rooms incredibly small but efficient use of space. Extremely helpful staff. Kids room with video games. Plus extra desk tops in the lobby.Genuine Hotels.com guest review
Everything great, 100% recommendable, modern, good food, wifi works good at rooms.Genuine Expedia guest review
"Nice hotel excellent location"
The rooms are small but the breakfast is excellentGenuine Expedia guest review
"Excellent location, service and amenities"
I stayed with my wife at the hotel for 3 nights in January 2014. The service was outstanding. The location was very convenient, a 20 minute walk to the Marienplatz or 2 train stops. The room was very large by European standards and extremely clean and comfortable.Genuine Hotels.com guest review
Great modern hotel with good sized rooms. Hotel staff accommodating and easy to access public transportation. My only negative was that when I booked the reservation online for four people and requested two beds, I assumed I would have a room with two double beds; I got a room with one double and one twin roll away and was charged for an additional […] roll away-so make sure to specifically request enough beds at time of booking. Read moreGenuine Expedia guest review
"Nice hotel, great location"
This hotel was in a great location, very easy walk to town.. Very clean and the hotel staff were wonderful!Genuine Expedia guest review
Were traveling with family group including young children, The playroom in the lobby was wonderful. It was nicely equipped for many age groups. Nice surprise for children and made waiting for all the families to gather very pleasantGenuine Hotels.com guest review
"Novotel - no thanks!"
We stayed at the Novotel for nearly a week with our family of four over Christmas and were very disappointed on a number of levels. The rooms were much smaller than advertised. The staff, with the exception of 1-2 people were very unfriendly. Our room didn't get cleaned one day. Another day they didn't provide towels. When we called to the front desk […] they said they would send some up but they never did. The pool was closed for part of our stay and the wifi that is advertised to be "everywhere" was nonexistent in our room. We also opted for the pricey breakfast as we have two kids who like to start the day off with a nice meal. Bad idea. The fried eggs were cold, the rolls were stale, and the meats were tasteless. Fortunately, they did allow us to opt out of that part of our package but we were still charged nearly 50€ for food that was inedible. The front desk staff did provide accurate directions to a delicious breakfast spot called Cafe Wiener Platz, and did help us figure out directions to various places we wanted to see in Munich. Aside from that, I really was not at all impressed. Our stay was overpriced and disappointing. The staff, overall, was incredibly uninterested in going the extra mile for the sake of customer service, or common courtesy, for that matter. Read moreGenuine Expedia guest review
Conveniently located near Rosenheimer Platz station. We walked to and from Marienplatz almost each day, which gave us a good workout. To save ourselves an extra 5 mins, we would cross the road from Novotel and go down the path towards the river. Follow the path that veers left and you'll find yourself connecting back onto the main road that takes you […] to the very center of town. Hotel room was clean and comfortable. Staff was helpful and friendly. Be sure to lock your hotel room when in the room though. Twice, housekeeping came in without knocking (once to drop off some slippers and a second time to clean the room, at 8am!). Read moreGenuine Expedia guest review
"Clean, good service, good breakfast, small rooms"
The front desk staff was very helpful. The rooms were very clean and modern, although they were very tight and hard to walk around in. We liked the pool and fitness room, and we liked being within very close walking distance of the Deutsches Museum. Marienplatz was also not very far (about a 20 minute walk or 5 minute S Bahn ride), which was nice because […] we visited during the Christmas Markets. The breakfast was also very nice. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Has a kid area, nice restaurant and bar. Kids were of good size and clean, very modern. Internet was a bit slow and keep disconecting but there no extra charge for itGenuine Hotels.com guest review
"VERY EXPENSIVE FOR WHAT IT HAS TO OFFER!!"
Good hotel. Breakfast buffet is great, don’t miss it. Restaurant service at night is slow; you’ll get your food faster if ordered to your room. Spa is limited and very basic. Got a massage at the Spa in a room that looked more like a bathroom than a spa salon. Wi Fi and garage services are also very expensive.Genuine Hotels.com guest review
Extremely well run hotel at a reasonable price with professional & courteous staff who were very accomodating. We were allowed to check in around 10am which was much appreciated. The hotel is about a 15 minute walk from the City Center. There is a subway stop about 5 minutes away.Genuine Hotels.com guest review
"To far to walk to old city"
For people with bad knees, the walk to the old city was a bit to far.Genuine Hotels.com guest review
Please skip the hotel breakfast. It was came out to be aroudn $39 per person on the hotel bill for one day! It is a nice buffet but too pricey!Genuine Hotels.com guest review
"Easy walk to Marienplatz."
We felt this was a good location for the price. We are fit and like to walk so bear that in mind. Easy 5 minute walk from Rosenheimerplatz station to hotel. Brisk and lovely 10 minute walk to Marienplatz across the river. Public transport is readily available near hotel for ease of travel to Marienplatz area. Nice bakery, Wimmer, near the river, on […] the way to the Marienplatz, was perfect for an inexpensive breakfast. Also, there is a good Indian restaurant, Mango, near the bakery. Excellent food here. The hotel staff was extremely helpful. Room was immaculate and recently updated. Read moreGenuine Hotels.com guest review
"Central hotel with great breakfast; broken wifi"
food was good, room was clean and laid out in an interesting and productive way. wifi was horrible and wouldn't workGenuine Expedia guest review
"Nice hotel close to city"
The hotel was clean, staff helpful. The hotel was a 10 - 15 minute walk from the central city.Genuine Expedia guest review
"Nice hotel close enough to walk to downtown."
Internet login was troublesome, since you had to go every day to the hotel desk and restart your code. Would be nice if it had another option for breakfast that wasn´t the buffet. The sofa bed in the larger rooms is pretty small, not even double bed size. Otherwise, it is not noisy, very clean and staff was curteous.Genuine Expedia guest review
"it was ok"
we had a nice visit in the hotel , the staying was pleasantGenuine Expedia guest review
"Very convenient and efficient esp with kids"
With a car and provided trolleys, parking on site and Eurocrats rental right next door, it was easy in and easy out. Breakfast not cheap if not included although young kids eat free. Sofa bed not very comfortable but regular bed wasGenuine Hotels.com guest review
hotel was very comfortable. there was air conditioning so that was a major plus. The hotel was on the top of a hill so it was a little hard carrying the luggage and the kids. was a little far from the must sees but once we found the right type of transportation, it made it a lot easier. Very big hotel.Genuine Hotels.com guest review
"Good location but not so helpful!"
We arrived with bags and kids, there was no one to help us. We loaded our own bags onto the bell boy trolley and checked in. Then took our trolley of bags to our room. When we left our room the next day the trolley was still outside our door! They had no overseas electrical plug adapters and it was 9 Euro a day for WIFI. A child had had a toilet accident […] in the pool so that was also closed during our stay. Not the hotels fault but another thing that we hadn't planned on. Beds were comfortable and bathrooms were nice. Rooms were not huge. Overall it was a good stay at the hotel but not sure i would stay again. We didn't eat there so can't comment on the food. Read moreGenuine Expedia guest review
"Nice hotel with a great breakfast"
Hotel is close to train station. Free computers available in lobby. Small kids play area in lobby.Genuine Expedia guest review
"Very good hotel overall"
Very conveniently located hotel with all the modern amenities, good quality breakfast, very informative and helping staff, good and quiet a/c in the rooms, free high-speed internet in the lobby. The hotel parking is rather expensive. I'd suggest to park outside (if you find a spot) for 6 EUR/day rather than 17 EUR in the garage. Otherwise it's a very […] nice hotel overall. I wouldn't hesitate to stay there next time. Read moreGenuine Hotels.com guest review
"A decent place to stay"
This hotel is a manageable walk from the center of Munich. Its location is quite, but not far from public transportation. The rooms are basic, but very serviceable. One of the benefits of this hotel is the value for the money. We suggest skipping breakfast at the hotel which seemed expensive and instead visiting one of the many local establishments. […] On our visit the staff made an extra effort to work with the airline to locate our lost luggage. On all occasions the staff was help and provide good directions. Read moreGenuine Expedia guest review
The hotel is definitely showing its age. I would recommend staying somewhere else if possible. However, the location is convenient.Genuine Hotels.com guest review
"Great hotel, great location!!"
Beautiful hotel. Room well situated, with everything a room in a nice hotel should have. Bed very comfortable. Staff extremely helpful. And all this within walking distance of Marienplatz and the tourist attractions. Best hotel on our trip! I will definitely stay there again.Genuine Hotels.com guest review
"Good hotel, good location."
Good location. The hotel is close to a U-bahn station and a few stops from Marienplatz.Genuine Expedia guest review
"Stuart and Rouba review"
The hotel was clean and well maintained! The staff were friendly and well presented! The breakfast at 21 Euro was very expensive! Twice as expensive as other 4 start hotels! I had a suit dry cleaned and it was really bad finished! I had to have it redone else where! I also had a white shirt cleaned and pressed and it was also very poorly pressed! […] It was as if the sleeves were not ironed! Read moreGenuine Expedia guest review
"family of 4"
Great location - close to everything. Decent size for European standards. Cramped for American standards but still fine for a family of 4 to stay in 1 room. Kids really liked video game area in lobby. Many business travelers. Had some issues with cleaning crew - they drank out of the mini bar and mishandled the personal belongings. But Hotel manager […] was very quick to respond and took care of the issue straight away. Awesome staff/service and onsite American/German style breakfast buffet is convenient. Read moreGenuine Hotels.com guest review
"Could be anywhere, but certainly not city center"
NOT city center at all but a good 10-15 minutes walk away. Very misleading hotel name (shared by other hotels in the area). Clearly marketers have got ahead of themselves. Good for business but not for tourists wanting a feel for staying in old Munchen. This place is very clinical and could be anywhere - its a hotel chain with identical rooms across […] all of Europe. Great for kids - excellent waiting area with X-Boxes, and free (inexpensive) Happy Meal like gifts for younger residents. Room so small that bathroom door cannot be closed without moving bed to be slightly diagonal. Mattresses OK, water pressure OK (not great). A basic 3 star hotel. Read moreGenuine Hotels.com guest review
"perfect hotel for touring Munich"
Novotel Muenchen City is the perfect hotel for families who have come to visit the city. It is in a great location ( minutes to the train and a 15 minute walk to city center) , has an amazing breakfast buffet and the staff is so pleasant and accommodating. It really couldn't be more perfect for myself, my husband and our two teenage children. We were […] originally put into a room that was much too small for the four of us ( mainly because the hotel was sold out due to Holiday for the local school kids) but the wonderful staff upgraded us to a suite which was plenty big and beautiful for just a minimal fee. It was well worth it and I know they did their best to make our stay comfortable. I would most definitely stay at this hotel again if our travels take us back to Munich. Read moreGenuine Expedia guest review
"very good location, quiet room"
Clean, quiet, reasonably priced room. Toilet in sep small closet at entrance, which is a little awkward yet sometimes better (1 adult, 2 kids) Nice modische Hansgrohe fixtures in tight shower stall and sep bath.Genuine Expedia guest review
"Great Family Hotel"
Very nice hotel situated near to the main turist areas of Munich. The breakfast buffet was excellent with impressive selection and service. Room was on the small side but to be expected in Europe. Very helpful and warm staff helped to make our short stay all that better.Genuine Expedia guest review
"nice location, very modern"
The hotel is great but the bathroom is a little different with the toilet separate from the rest of the bath and it had no sink, just the toilet. It had a great big tub with the shower also separate so that made up for it. We liked the decor. We don't like paying extra for the Internet but it was reasonable. The window opened which we also liked as […] hotels get so stuffy. The mattresses were a little hard. Read moreGenuine Hotels.com guest review
"Ok Hotel in Munich."
The room was nice but a bit small, the wifi was expensive and the pool was very shallow.Genuine Expedia guest review
"Great Hotel, excellent service, terrific breakfast"
The hotel is excellent, very well located, excellent service, spacious rooms (in european terms). The breakfast was terrific, with so many options to choose from. We would definitely stay at this hotel next time we visit Munich.Genuine Expedia guest review
OKGenuine Hotels.com guest review
"GOOD LOCATION BUT STINKING CORRIDORS"
HOTEL HAS A GOOD LOCATION, BUT THERE WAS A VERY BAD SMELL IN THE CORRIDORS. WI FI SERVICE WAS VERY EXPENSIVE. VERY IMPERSONAL AND STANDARD QUALITY OF SERVICE. DO NOT DESERVE FOUR STARSGenuine Hotels.com guest review
"Very positive experience"
My wife and I stayed overnight while in transit from Romania. We could have stayed in the airport area but wanted to be more central. The positives about this property: (1) location on S-bahn train line (S8) directly from the airport to Rosenheimplatz, (2) signage within the Rosenheinplatz subway station directing us to the hotel (short walk via an […] enclosed shopping mall connected to the station) (3) walking distance to Marienplatz (although we took the subway 2 stops since it was raining), businessmen's hotel, so it was clean and well appointed, (4) excellent, efficient service (and, without our asking, a staff member overhearing our lament about the rain offered us Novatel umbrellas to take with us) and (5) the hotel has air conditioning. Negatives: expensive breakfast, wired in-room internet but no wireless. Read moreGenuine Hotels.com guest review
"Sparkling Novotel in Munich"
Other than a relatively small size for American standard for our entire family of four, the hotel was impeccable. Very clean room with quite A/C and high quality breakfast. One caveat was weak wifi in our room, which made me re-sign in numerous times to get anything done. The location was also excellent, about 10 minutes walking distance to Marien […] Plaza. Read moreGenuine Expedia guest review
"Modern and clean Hotel"
Good location, better room and hotel quality. Especially for people who like to stay active - awesome workout facility and pool as well as close to good running/walking trails in parks. 15 minute walk from the heart of town. Much better choice than staying over east by the train stationGenuine Hotels.com guest review
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