"excellent place to stay"
Novotel is an excellent place to stay. Very helpful staff. Rooms are in a very good condition. The front office added free mini bar. 10-15 minutes walk to city center. A very nice bar and restaurant on property.Genuine Hotels.com guest review
Response by Novotel Muenchen City Dear Expedia user, I appreciate your report about your experience at our hotel, especially your comment about our helpful staff. This feedback will serve as an encouragement to all of our staff. Best regards, Sven
"Excellent Hotel - Will stay again."
The hotel is a great stay, in a very convenient neighbourhood. Recommended for families!Genuine Hotels.com guest review
Response by Novotel Muenchen City Dear Robert, we appreciate your supporting comments - thank you very much for your evaluation of your stay at our Novotel Munich City and your recommendation. Best regards, Sven
"Central Location Great Service Small Rooms"
Stayed for one night with my two children of 7 and 13. Hotel is centrally located with only two stops to Marien Platz and with various restaurant and shopping options nearby. A good base to explore the city. We stayed at double bed standard room and it was a bit small, with almost no space left when the roll-away bed was open. The toilet and the sink […] was separate, not an efficient design. The beds and the pillows were very comfortable.There might be bigger and better room options in the hotel. The service was great. The staff was very helpful. The roll-away bed was as soon as we walked into the room, without us even calling for it.The breakfast buffet was rich with a good selection of cold cuts, cheese, pancakes, omlettes, etc. The kids were free but not sure if this was a promotion or a regular deal. The sports shop nearby has a lot of discount winter gear, if you're headed to any ski resort next. Strongly recommend this hotel. Read moreGenuine Hotels.com guest review
Response by Novotel Muenchen City Dear R Deniz, thanks for your detailed comments according your stay at our hotel. It is always good to receive positive feedback. Besides, the separation of bath and toilet is due to all bathrooms feature both, a shower and tub. Hopefully you had a safe trip back to Washington DC - we hope to have you back here in Munich at Novotel Munich City one day in the future. Best regards, Sven
"descent hotel, well located."
descent hotel, well located.Genuine Hotels.com guest review
"Good family hotel"
Great hotel for kids. Excellent breakfast buffet. Only downfall was that the room seemed pretty small for a family of four.Genuine Hotels.com guest review
superb location, walking distance to city center, good restaurants close by, would recommend this hotel without doubtGenuine Hotels.com guest review
"Great stay, comfortable room and bed, very quiet."
Excellent hotel, staff were helpful, beds were comfortable, wine bar in room and breakfast included in our rate. Breakfast was a good variety of food. Close to the Christmas Market and Inner City.Genuine Expedia guest review
Very nice hotel. Had to ask for additional towels and pillows weren't enough for my family.Genuine Expedia guest review
A nice hotel in a great location. Parking is restricted.Genuine Expedia guest review
Nice stay. They started renovating the beds about midway through the week which meant loud noise starting at 9AM. It made working in the room tough at times and sleeping in difficult. However, the wifi was good, the room was nice, and the breakfast was good. The noise was the only major complaint.Genuine Hotels.com guest review
Very nice, modern hotel with a bar, restaurant and fitness center. Great location for exploring the city. Convenient to trains and great restaurants nearby. Desk staff wonderful and very helpful!Genuine Expedia guest review
"Easy one night stay"
Staff very helpful, room very nice, easy walk to center of Munich, easy access to public transportationGenuine Hotels.com guest review
"Clean and adequate. Fairly close to walk to city."
Typical chain hotel experience. Not a lot of local character but clean and nice.Genuine Expedia guest review
very attentive service, walking distance (10-15 min) from the city centerGenuine Hotels.com guest review
Rooms are very small aspecially if you are staying in the room with two kids . Felt claustrophobic... Room looked like a suite on the picture so felt rather disappointed ... Was too tired to complain Nice lobby and bar..great staffGenuine Expedia guest review
"Quiet & easy walk to Metro and shopping."
My wife and I stayed here for a few days with our two children (ages 5 & 6). The room was a decent size but when the couch was turned into a bed, there wasn't a lot of room to walk around. Either way it was perfect for us since we spent more time out and about then hanging out in the room.Genuine Expedia guest review
Good location, metro station 100 m. No storage space in room, actually no space at allGenuine Expedia guest review
"Good for the value"
Good location and great breakfast. Will return!Genuine Hotels.com guest review
The hotel is a short walk, mostly inside, from the train station. The room was nice for a family of 4. The staff was very friendly and helped us with suggestions and locations of different attractions.Genuine Expedia guest review
"Great place, try the local ice cream"
Great place, try the "12 and true" ice cream place around the corner.Genuine Hotels.com guest review
"To all families who would like to book this hotel"
bad experience, the front disc they do not understand how to manage customers needs especially families who has kids. I booked a connected rooms since two months and they did not gave me even close rooms and my kids was after 35 from my room. it seems that this was only my problem but I saw other families have the same situationGenuine Expedia guest review
Visited Munich for combined business leisure trip with my son 10 yrs. Stayed 6 nights at the hotel. Everything was very nice and we had/got everything we wanted. Clean, well functioning wifi, nice wellness area, safe, quiet. A little far from Marienplatz= 15 min walk but that was nothing actually. Good rich buffet. Can recommend and will stay again. Young […] bright staff. Read moreGenuine Hotels.com guest review
"Front desk staff needs improvement"
Very disorganized front desk staff. We waited over an hour passed the normal check in time to get our room. We found out the room was ready but they forgot to tell us. Even though our entire family was sitting, waiting in front if them. Room very generic but functional. Really only big enough for 2 people. Would only stay there again for the location. […] Great proximity to train station. Read moreGenuine Hotels.com guest review
"Great breakfast near the Deutsches Museum"
Am always happy with my Novotel experiences. This one is in a quiet neighborhood just a couple of blocks from the Deutsches Musuem. Altstadt sights like the Neues Rathaus Glockenspiel are a 20 minute walk away. Buffet breakfast is a little pricy, but well worth it: pancakes, waffles, fried, scrambled, and boiled eggs (sometimes omelets?), all meats […] well cooked, plus the usual fruit, pastries, deli meats, cheeses, etc. Staff spoke English and were helpful, although got overwhelmed when a tour bus arrived. Parking (extra charge) is in an attached garage. Read moreGenuine Hotels.com guest review
"Merkezde temiz bir otel."
Odalar küçük, su ısıtıcı var, çayı kişi sayısı kadar vermeleri gerekir.Genuine Expedia guest review
"Poor AC, VERY uncomfortable beds"
The hotel advertises air conditioning, but the settings are such that the room never cooled. The beds and pillows were hard as a rock. We would not stay here again.Genuine Hotels.com guest review
"Small, Clean and Expensive"
The title says it all. It is like most hotels in Europe, small, cramped and expensive.Genuine Expedia guest review
"Clean- helpful staff but tiny rooms"
Rooms were clean but extremely small. Helpful staff. Next time I'd stay closer to Marienplatz. Overall a nice place though.Genuine Hotels.com guest review
"May as well have slept on the floor"
The hotel was nice enough but the beds were as hard as a rock. Like sleeping on a piece of plywood. No wonder they have a sauna/spa area-it is to remedy damage done to your back during your stay. We stayed in Europe for three weeks and in my opinion beds in Europe are not as comfortable as they are in the USA...but this was by far the worst bed of our […] vacation! Read moreGenuine Expedia guest review
Highly recommended! Nice location, very clean rooms and te staff is friendly and very helpfulGenuine Expedia guest review
The window was left open and as there was a trash bin out side the room had so many flies !Genuine Expedia guest review
Rooms incredibly small but efficient use of space. Extremely helpful staff. Kids room with video games. Plus extra desk tops in the lobby.Genuine Hotels.com guest review
Everything great, 100% recommendable, modern, good food, wifi works good at rooms.Genuine Expedia guest review
"Nice hotel excellent location"
The rooms are small but the breakfast is excellentGenuine Expedia guest review
"Excellent location, service and amenities"
I stayed with my wife at the hotel for 3 nights in January 2014. The service was outstanding. The location was very convenient, a 20 minute walk to the Marienplatz or 2 train stops. The room was very large by European standards and extremely clean and comfortable.Genuine Hotels.com guest review
Great modern hotel with good sized rooms. Hotel staff accommodating and easy to access public transportation. My only negative was that when I booked the reservation online for four people and requested two beds, I assumed I would have a room with two double beds; I got a room with one double and one twin roll away and was charged for an additional […] roll away-so make sure to specifically request enough beds at time of booking. Read moreGenuine Expedia guest review
"Nice hotel, great location"
This hotel was in a great location, very easy walk to town.. Very clean and the hotel staff were wonderful!Genuine Expedia guest review
Were traveling with family group including young children, The playroom in the lobby was wonderful. It was nicely equipped for many age groups. Nice surprise for children and made waiting for all the families to gather very pleasantGenuine Hotels.com guest review
"Novotel - no thanks!"
We stayed at the Novotel for nearly a week with our family of four over Christmas and were very disappointed on a number of levels. The rooms were much smaller than advertised. The staff, with the exception of 1-2 people were very unfriendly. Our room didn't get cleaned one day. Another day they didn't provide towels. When we called to the front desk […] they said they would send some up but they never did. The pool was closed for part of our stay and the wifi that is advertised to be "everywhere" was nonexistent in our room. We also opted for the pricey breakfast as we have two kids who like to start the day off with a nice meal. Bad idea. The fried eggs were cold, the rolls were stale, and the meats were tasteless. Fortunately, they did allow us to opt out of that part of our package but we were still charged nearly 50€ for food that was inedible. The front desk staff did provide accurate directions to a delicious breakfast spot called Cafe Wiener Platz, and did help us figure out directions to various places we wanted to see in Munich. Aside from that, I really was not at all impressed. Our stay was overpriced and disappointing. The staff, overall, was incredibly uninterested in going the extra mile for the sake of customer service, or common courtesy, for that matter. Read moreGenuine Expedia guest review
Conveniently located near Rosenheimer Platz station. We walked to and from Marienplatz almost each day, which gave us a good workout. To save ourselves an extra 5 mins, we would cross the road from Novotel and go down the path towards the river. Follow the path that veers left and you'll find yourself connecting back onto the main road that takes you […] to the very center of town. Hotel room was clean and comfortable. Staff was helpful and friendly. Be sure to lock your hotel room when in the room though. Twice, housekeeping came in without knocking (once to drop off some slippers and a second time to clean the room, at 8am!). Read moreGenuine Expedia guest review
"Clean, good service, good breakfast, small rooms"
The front desk staff was very helpful. The rooms were very clean and modern, although they were very tight and hard to walk around in. We liked the pool and fitness room, and we liked being within very close walking distance of the Deutsches Museum. Marienplatz was also not very far (about a 20 minute walk or 5 minute S Bahn ride), which was nice because […] we visited during the Christmas Markets. The breakfast was also very nice. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Has a kid area, nice restaurant and bar. Kids were of good size and clean, very modern. Internet was a bit slow and keep disconecting but there no extra charge for itGenuine Hotels.com guest review
"VERY EXPENSIVE FOR WHAT IT HAS TO OFFER!!"
Good hotel. Breakfast buffet is great, don’t miss it. Restaurant service at night is slow; you’ll get your food faster if ordered to your room. Spa is limited and very basic. Got a massage at the Spa in a room that looked more like a bathroom than a spa salon. Wi Fi and garage services are also very expensive.Genuine Hotels.com guest review
Extremely well run hotel at a reasonable price with professional & courteous staff who were very accomodating. We were allowed to check in around 10am which was much appreciated. The hotel is about a 15 minute walk from the City Center. There is a subway stop about 5 minutes away.Genuine Hotels.com guest review
"To far to walk to old city"
For people with bad knees, the walk to the old city was a bit to far.Genuine Hotels.com guest review
Please skip the hotel breakfast. It was came out to be aroudn $39 per person on the hotel bill for one day! It is a nice buffet but too pricey!Genuine Hotels.com guest review
"Easy walk to Marienplatz."
We felt this was a good location for the price. We are fit and like to walk so bear that in mind. Easy 5 minute walk from Rosenheimerplatz station to hotel. Brisk and lovely 10 minute walk to Marienplatz across the river. Public transport is readily available near hotel for ease of travel to Marienplatz area. Nice bakery, Wimmer, near the river, on […] the way to the Marienplatz, was perfect for an inexpensive breakfast. Also, there is a good Indian restaurant, Mango, near the bakery. Excellent food here. The hotel staff was extremely helpful. Room was immaculate and recently updated. Read moreGenuine Hotels.com guest review
"Central hotel with great breakfast; broken wifi"
food was good, room was clean and laid out in an interesting and productive way. wifi was horrible and wouldn't workGenuine Expedia guest review
"Nice hotel close to city"
The hotel was clean, staff helpful. The hotel was a 10 - 15 minute walk from the central city.Genuine Expedia guest review
"Nice hotel close enough to walk to downtown."
Internet login was troublesome, since you had to go every day to the hotel desk and restart your code. Would be nice if it had another option for breakfast that wasn´t the buffet. The sofa bed in the larger rooms is pretty small, not even double bed size. Otherwise, it is not noisy, very clean and staff was curteous.Genuine Expedia guest review
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