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El Sueño Hotel & Spa, Puebla

4 stars
9 Oriente No. 12 Centro HistóricoPueblaPUE72500Mexico, ‏‎800-491-6126
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Excellent4.1 / 5
Food
Delicious food
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
Cleanliness
Dirty
67See all 67 Hotels.com reviews
From 224 reviewsTripAdvisor Traveller Rating

El Sueño Hotel & Spa, Puebla

Hotel Info: ‎866-539-8117‎

from $99
  • Master Suite
  • Junior Suite, 1 King Bed
  • Standard Room
  • Superior Room, 1 King Bed
  • Superior Room, 1 Queen Bed, Ensuite
  • Standard Plus

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • Caters to adults only

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Early check-in can be arranged for an extra charge of MXN 700

Late check-out can be arranged for an extra charge of MXN 700

Cooked-to-order breakfast is offered for an extra charge of MXN 120 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one way)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Library

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

El Sueño Hotel & Spa, Puebla’s small print

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Early check-in can be arranged for an extra charge of MXN 700

Late check-out can be arranged for an extra charge of MXN 700

Cooked-to-order breakfast is offered for an extra charge of MXN 120 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

El Sueño Hotel & Spa, Puebla

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