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1 room,  2 adults 
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Room 1:

Royal Suites and Towers - Shenzhen

22.548329, 114.133985
4.5 stars
No 1003 East Shennan Road, Shenzhen, 518002 China ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $83 $79
available on 06/23/13
Price Match Guarantee
4.0 222 5

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    Landmarks near Royal Suites and Towers

    • Huangbeiling Station Hotels - Shenzhen 510 yards
    • Yijing Station Hotels - Shenzhen 1200 yards
    • Xinxiu Station Hotels - Shenzhen 1300 yards
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    • All landmarks in Shenzhen

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    Overview of Royal Suites and Towers - Shenzhen

    Location.
    Located in Shenzhen (Luohu), Royal Suites and Towers is close to International Foreign Trade Center, Shenzhen People's Park, and Shun Hing Square. Also nearby are Luohu Border Crossing and Shenzhen Art Museum.

    Hotel Features.
    Royal Suites and Towers has a marina, a health club, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. This 4.5-star hotel features business amenities including a business center, a meeting/conference room, and a technology helpdesk. Dining options at the hotel include 2 restaurants along with a coffee shop/café, a swim-up bar, and a poolside bar. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities at this Art Deco hotel include a children's pool, a rooftop terrace, and a library. For a surcharge, guests receive transportation including an area shuttle and a roundtrip airport shuttle. Guest parking is complimentary. The property has designated areas for smoking.

    Guestrooms.
    Rooms feature balconies with city or garden views. The 272 air-conditioned guestrooms at Royal Suites and Towers include minibars and safes. Guests can use the in-room complimentary wired high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer showers with handheld showerheads, bathrobes, makeup/shaving mirrors, and hair dryers. All units have kitchenettes with stovetops, microwaves, refrigerators, and coffee/tea makers. Additional amenities include slippers and complimentary bottled water. In addition, amenities available on request include a turndown service, in-room massages, and irons/ironing boards. Housekeeping is offered daily. Renovation of all guestrooms was completed in December 2011.

    Image of Royal Suites and Towers, Shenzhen
    4.0 out of 5 Excellent (222 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    restaurant chinese is good but no one speak English by Reyvys Pliopa  from Miami - USA on 05/03/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $79
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Suite, One Queen Bed

    Mini suite, One Queen Bed

    Executive Standard Suite

    CEO Suite

    Executive Suite

    Standard Suite, One Queen Bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 12:30 PM
    • Check-out time is: 2 PM
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Designated smoking areas
    • Garden
    • Marina on site
    • Microwave in lobby
    • Number of buildings/towers - 2
    • Patio
    • Poolside bar
    • Swimming pool - children's
    • Swimming pool - outdoor seasonal
    • Swim-up bar
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Bar/lounge
      • Clubhouse
      • Coffee shop or café
      • Elevator/lift
      • Elevator/lift attendant
      • Free guest parking during stay
      • Free Wi-Fi
      • Gift shops or newsstand
      • Luggage storage
      • Meeting facilities size (feet) - 1238
      • Meeting facilities size (meters) - 115
      • Number of floors - 34
      • Number of restaurants - 2
      • One meeting/conference room
      • Rooftop terrace
      • Snack bar/deli
      • Total number of rooms - 272
      • Tours/ticket assistance
      • Year Built 2004
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board (on request)
    • Stovetop
    • Trouser press
    • Welcome amenities
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Cable TV service
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Direct-dial phone
      • Down blanket
      • Extra towels/bedding in room
      • Free wired high-speed Internet
      • Garden view
      • Hair dryer
      • Handheld showerhead
      • HBO
      • HDTV
      • In-room childcare (surcharge)
      • In-room massage available
      • Kitchenette
      • Makeup/shaving mirror
      • Microwave
      • Minibar
      • Multi-line phone
      • Private bathroom
      • Refrigerator
      • Second bathroom
      • Separate sitting area
      • Sewing kit
      • Shower only
      • Slippers
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Window opens
    • Services
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Supervised childcare/activities
    • Tour assistance
    • Use of nearby fitness center (complimentary)
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Floor butler
      • Free parking
      • Grocery store
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Medical assistance available
      • Multilingual staff
      • Secure parking
      • Valet parking
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Library
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Royal Suites and Towers has a restaurant on site. 24-hour room service is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics on site
    • Playground nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: CNY 81 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Shenzhen, China
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    Area map

    A short guide to Luohu - Downtown Shenzhen

    Luohu is crowded with travelers just in on the train from Guangdong or crossing from Hong Kong, along with businesspeople and shoppers. Many head to Shenzhen's biggest mall, MixC, and Dongmen, a favorite of bargain-hunters seeking jewelry, handbags, and clothes. At night, Luohu is abuzz with karaoke-aspirants and club-goers, and at all hours with diners at restaurants packing area “eat streets.”

    see all hotels in Shenzhen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Huangbeiling Station - 500 yards

    0.50 - 1.0 mi

    • Yijing Station - 1200 yards
    • Xinxiu Station - 1300 yards
    • Hubei Station - 1500 yards
    • Luohu - 1600 yards
    • Cuizhu Station - 1700 yards

    1.0 - 3.0 mi

    • Shaibu Station - 1.1 miles
    • International Foreign Trade Center - 1.3 miles
    • Luohu - Downtown Shenzhen - 1.4 miles
    • Guomao Station - 1.4 miles

    3.0+ mi

    • Hong Kong Intl. Airport (HKG) - 20 miles
    • Shenzhen Intl. Airport (SZX) - 21 miles
    • Macau Intl. Airport (MFM) - 45 miles
    • Huizhou Airport (HUZ) - 46 miles
    All hotels in Shenzhen, China
    Reviews
    • All (222)
    • Business (67)
    • Romance (31)
    • Family (12)
    • Friends (13)
    • Other (99)
    4.0 / 5
    Excellent

    Score breakdown (from 222 reviews)

    • 5.0
      (73)
    • 4.0
      (97)
    • 3.0
      (35)
    • 2.0
      (9)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.2
    • Condition
      3.9

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    restaurant chinese is good but no one speak English
    Genuine Hotels.com guest review
    5 night business trip in Apr 2013
    Reyvys Pliopa
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good
    "NICE, LG 2 BED 2 BATH APARTMENT FOR THE PRICE"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice large 2 bedroom, 2 bath apartment; location good. However, they advertise this hotel as an INTERNATIONAL HOTEL. It is not. There is virtually no English at the hotel, VERY little at the front desk, and the restaurant, concierge, doorman, operator, ABSOLUTELY NONE. China has very little Engish anyway, but at this hotel, we were drawing pictures […] to try to be understood. Also, the hotel/apartment has no computer available for rent. The TV has only one English station and does not work only part of the time. HOWEVER, IT DOES HAVE A STACKABLE WASHER/DRYER; but no soap. ALSO, ALL INSTRUCTIONS ARE IN CHINESE, AND SOMEONE WITH NO ENGLISH COMES UP TO EXPLAIN. Read more
    Genuine Hotels.com guest review
    6 night trip in Apr 2013
    SUSAN
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good
    "Royal Suites & Towers"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Took reception 20 minutes to find my reservation, which was made via Hotels.com. No internet in the lobby, so i was unable to get online and provide the conf. number. They asked if I'd like to make a new reservation, which I found interesting, given that I already had a confirmed pre-paid reservation. Just when I finally connected to the internet and […] produced the conf. number, they suddenly found the Hotels.com res. Overall the room was large and comfortable, room service was underwhelming and taxi's were difficult to get. Not sure I would stay again. Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    AH
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    stable wifi, seems that every rooms have seperate wifi. Comfortable bed and sleeping room 24 check out system is very convenient But TV is quite small and old
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    yi
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Very good hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great service, food and comfort.. Highly recommended
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    Dean
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I booked a suite and it was well worth the price i paid. Many of the Hotel staff spoke English and were very helpful anytime I asked. The hotel also had a currency exchange in the main lobby. There were two eating places in the Hotel and room service 24 hours per day. I ate the American breakfast almost every day and it was excellent. All the food at […] the Hotel was good and the cost was not expensive. I would definitely stay here again-I was there almost three weeks--and would highly recommend it to anyone. Read more
    Genuine Hotels.com guest review
    18 night trip in Nov 2012
    John
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good
    "Royal Suites"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    This was the 3rd time we had stayed at this hotel. The first 2 times were excellent, we were treated well, great interpreters, very decent overall. This time was a disappointment as the staff was less helpful, less grateful for your business (we stayed 14 days), and overall we didn't like our room (it wasn't the same as the first 2 times).
    Genuine Hotels.com guest review
    15 night business trip in Nov 2012
    Chris
    US

    Royal Suites and Towers - Shenzhen
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Communication in English was difficult, and reastaurant service was so slow. It took more than one hour to get the meals. No prefer to stay again atnthis hotel.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Peter
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Great Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is the best hotel I stay in when in China; the suites are so great for the value. Not close to much, but the subway is only 200 yards away.
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    one Small bottle of water US $ 7.93., and branch for one person US$200.79 . in the their restaurant. . now you figure the rest,
    Genuine Hotels.com guest review
    5 night trip in Oct 2012
    SF sailor
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Clean and Comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff is very friendly and make sure you feel comfortable. I will stay again.
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Wonderful Hoteel in Shenzhen, China"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is very nice,comforrtable and quiet. Close to Lo Wu boarder. The entire staff was wonderful with directions, very friendly, greeters at the doors were exceptional. I highly recommend as we stayed for 4 weeks in the past 2 months..
    Genuine Hotels.com guest review
    13 night trip in Aug 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Best hotel in Shenzhen for the price"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I booked at Holiday Inn and that hotel was a mess, hot, smelly, and nothing to offer. This hotel saved me from another panic attack and made my stay so much better.
    Genuine Hotels.com guest review
    5 night business trip in Jul 2012
    Nick
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at this hotel also back in 2010. it was awesome also this stay was very very nice . its 1 of the best in Shenzhen. I have stayed in several hotels in Shenzhen over the years. You should try this one .
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    David
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Great location and roominess. Just need a little TLC (e.g. carpets, better caulk job, etc.).
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    1.0 / 5
    Poor
    "Poor customer service and unfriendly staff"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Extremely poor staff and simply rude. Had done a triple room booking, and they said 3 guests are Ok, but 1 bed, if you want extra bed there will be an extra charge. I didn't understand their logic, when they confirm and charge me for a triple room and then they want to charge for an extra Bed. Their Mini suites are really Mini. when we went to check […] in @3.30pm, the room wasn't ready and by the time teh check in procedure was done it took almost an hour for checking in and arguments Definately unrecommandable Read more
    Genuine Expedia guest review
    Other trip
    May 1, 2012
    Ozzy
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Not too close"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Large suites, good restaurant
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Shenzhen"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    I enjoyed my stay. Breakfast was very asian and not much western items
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    Belgin
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Royal suites"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Room was spacious and very updated Brekfast was a joke. It is extremely asian style. I had hard time finding stuff to eat .. Very limited selection.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    the loud music can be heard till 5 AM cannot sleep .
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    2.0 / 5
    Fair
    "Front desk girl rocks!"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    There is just one thing good about this otel, there is this smart chinese girl, with fluent english on front desk, which works during the morning shift, she is smart and helpfull, i would hire this girl in my company any timne! i wish she could come to usa! but other than that, hotel sucks, all chinese, its not an international hotel as they say. i […] diodnt like my staye at this hotel.was just waist of money and time Read more
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Very nice and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice and comfortable. Music from bar close by was a little loud late at night. Walking distance to subway station.
    Genuine Expedia guest review
    Other trip
    Feb 11, 2012
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "nice hotel but have trouble checking out"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed in this hotels many times, room is clean and nice to have a one bedroom suite. I had problems when check out, the staff kept on saying they didn't get payment notice from hotels.com and I had to pay them before I leave. It took them 25 minutes to clear that, hope they can make improvement with their accounting system. Other than that it is […] a bargain to have such room in SHenzhen. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Oct 2011
    jonathan c
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good
    "Not impressed"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The staffs were friendly; however, the lobby is very small and crowded with people. The suite is big and comfortable, but the carpet is very dirty. The TV in the living room didn't work. The hotel is located very close to the subway station exit, but 55 minutes of subway train ride from the airport. It's equipped with kitchen, but only one plate and […] one set of utensils are provided. I don't think the hotel should be rated at 4 1/2 star, more likely at 3 1/2 star. Read more
    Genuine Expedia guest review
    Other trip
    Sep 11, 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Very spacious suite"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The suite is very spacious with comfortable furniture and beds. The televison service was also good as it had nice mix of English and Asia language channels. Another nice aspect was the flat screen TV screen which could pivot for viewing in the bedroom or into the sitting area. The location is near LuoWhu, but still requires a taxi ride. However, there […] is a subway station one block away. The village nearby can be accessed by walking through the highway underpass. There is a WalMart located in the village, but if you shop and buy things there, the walk back to hotel can be arduous as the sidewalks and streets are uneven. There is a nice restaurant in the Royal Towers and Suites, but if variety is desired, then choices are limited. The neighboring affiliated hotel 999 Hotel has a restaurant, but did not seem to attract many non hotel guests. I hate there and food seemed fine, the lack of crowds may be due to the time of year, August, which is not busy travel time. One awesome thing about the Royal Tower and Suties is the foreign currency exchange policy, full exchange rate based on Bank of China rates is given, there is not exchange service fee. So glad to have found this great suite via Expedia. Read more
    Genuine Expedia guest review
    Other trip
    Sep 6, 2011
    Gin Y
    US

    Royal Suites and Towers - Shenzhen
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Very nice boutique hotel - special offer in executive suites"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a very nice stay at royal suites and towers. It a nice stylish boutique hotel with very good last minute rates and lots of rewards. Furthermore the restaurants are very famous and breakfast is more than expexted (Western + Asian style). A little very nice detail: if you book a room at the executive floor, you can use this romm for 24 hours. […] Meaning that a C/I at 10.40pm allows you to stay until 10.40pm next day. This is very pleasant if you want to spend all day in Shenzhen. Another advice: take the hotels name in Chinese characters with you to address the cap driver! Read more
    Genuine Expedia guest review
    Other trip
    Apr 18, 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Royal Suites and Towers in Shenzhen good stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel rooms very big. Room smelled smoky. Employees all helpful and pleasant. Easy to get taxi and get around city. Nice stay.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Comfortable and welcoming"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is not in the main centre and the taxi dropped me off at a different hotel with the same street address but the hotel was behind this one. The facilities were very good and the price was good. The ladies opening the door and on reception were very polite. The only downside is the location and the fact that you can hear road noise in the rooms […] but aside from that it was a hotel I would recommend. Read more
    Genuine Expedia guest review
    Other trip
    Mar 20, 2011
    Len W
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "I really liked it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Am afrequent traveller who us Expedia frequently to book hotels and flights. i always review travellers opinions as in most of the times reflects a fair judgement on the hotels, accordingly i have chosen this hotel. The hotel was exactely according to my expectations, it is clean, comfort, well located and more and above it has a very friendly and nice […] staff, just to mention one, the guests' manager Ms.Quine( from Philipine) was a good example, she was very much showing care and courtesy to all guests, it is a valuable asset to this hotel beside her other colleagues. Would definitely chose this hotel on my future visits to Shenzhen Read more
    Genuine Expedia guest review
    Business trip
    Mar 19, 2011
    Sadig H
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Royal Suites and Towers"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Helpful staff - multi language. Good location although far east of town. Near train station. Near shopping and restaurants. Main hotel restaurant good but expensive. 2nd floor restaurant not good. Rooms very large.
    Genuine Hotels.com guest review
    14 night business trip in Feb 2011
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "A Little bit expensive!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    The only thing that I didn't like is that the hotel and especially the room smell like cigar smoke; and there where not much to see close by.
    Genuine Expedia guest review
    Business trip
    Feb 22, 2011
    melissa m
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Great Place to Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Execellent place to stay and a very reason price. I had read some earlier reviews of this hotel and the one phase I remeber the most is "this is the best kept secret in China" and after staying there for almost 3 weeks, I agree. Hotel staff was very friendly and always glad to help with anything that you asked.
    Genuine Expedia guest review
    Other trip
    Jan 18, 2011
    Jim
    US

    Royal Suites and Towers - Shenzhen
    1.0 / 5
    Poor
    "hotel in shenzhen royal suite and tower"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    The toilet is not working and there are broken piece of glass on the floor in the bedroom area. Have to request a second room.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We stayed for 11 nights. The room was Excellent in size and comfort. There were multi-language employees to help with your every need. We had a couple of service problem which were dealt with immediately. Will definately go back. Location isn't the best. 2nd floor restaurant not good. Hotel restaurant good but a little pricey.
    Genuine Hotels.com guest review
    8 night business trip in Oct 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Hard to find in Shenzhen, but a good stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    What drew me to the hotel was the online picture, which wasn't entirely accurately portrayed (it's hidden behind a more prominent hotel!). The price surprised me (low) for what I thought was a 4-star hotel. It is NOT located on the beaten path, nor at a central district, but closer to the East side of Shenzhen, a 20+-minute taxi ride away. It was a […] bit difficult to find the hotel - apparently not many taxi cab drivers know that area well, and to add to the confusion, there are TWO locations on the website, with the same name. Google Maps did not help much either. Having the exact address on the reservation was good, but if it was also in Chinese (or the appropriate language) that would have helped WAY more! But, once we were checked in (they have instituted a 24-hour stay hotel policy, where check-out is dependent on when you checked in, and not at noon the next day), and into our 15th floor non-smoking room, it was quite pleasant, and the room clean, modern, comfortable. Not the greatest view from the patio (onto some lower dilapidated buildings and a railway line, as well as along a busy street), but the layout of the room, the presence of a kitchenette and hot pot was a good surprise. The kitchenette however, did NOT have anything else - no dishes, silverware, cooking utensils or cookware. Cups and glasses were part of the room, as well as the requisite in-room bar service in the 'frig and extra snacks on the counter. It took Housekeeping over 20 minutes to bring us some plates and cookware, and they ended up bringing us the wrong cooking utensils. It took over an hour to finally get what we needed. Then we changed rooms, and I was tempted to take the cookware with us. I should have ... We changed rooms because there were three of us, and only one king size bed. My son slept on the too short couch. It's better as a couch than a bed. It was a shame to change, as the 2nd room was onthe 8th floor, but it was the only non-smoking room available with two twin beds. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    Jeannie L
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "unexpexted luxury"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was like a luxury apartment rather than ordinary hotel suite. It was way above and beyond my expectations. Decent bar with live singers would quench anyone's thirst, but you can confidently purchase and smoke your Cohiba at the cigar and wine bar at he lobby level. only minor problem I encountered was from expedia side .Hotel's name and address […] in Chinese characters for taxi drivers was not provided. Read more
    Genuine Expedia guest review
    Other trip
    Oct 20, 2010
    Hal H
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Best hotel with best customer service...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice customer service, they all can speak English, good location accross the street from night food market...Love the free upgrade room...Will stay here again next time visit Shenzhen...Highly recommended!!!
    Genuine Expedia guest review
    Other trip
    Oct 19, 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "royal suites shenzhen"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    great welcome and very eager staff- huge suite they are trying very hard to get to true 5 star- not there yet but may well be soon! A bit out of the way but so is everything in Shenzhen. Great deal made it very worthwhile
    Genuine Hotels.com guest review
    1 night business trip in Sep 2010
    nathan w
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    ""Fantastic but way out of the way""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I also read the reviews and for the most part, they were dead on. The hotel rooms are great. There are lots of pics but none of the Mini Suite. I first booked a Business Deluxe room for 2 days and switched when I peeked at the mini suite! If you're a party of 1-2 the King bed is awesome!!! Room is a great size of 1 but if you want a separate living […] room, spend the extra and get the bigger suite. The managers and only a few speak decent english, it's not the Shangra-La where everyone speaks perfect english, but your also saving more than half the cost. The location is the worst part but you can get downtown with a $4 taxi ride....also the food in the cafe is not that great, but restaurant on 2nd floor is top notch! Service is Very Good and they have one of the best wine and cigar lounge I've ever seen. If you have or have not stayed in China before...the beds typically are very hard like sleeping on a door, but the beds here are superb! Read more
    Genuine Hotels.com guest review
    2 night business trip in Sep 2010
    Nsolo CG N
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Aug 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2010
    A Traveller
    US

    Royal Suites and Towers - Shenzhen
    5.0 / 5
    Outstanding
    "Probably the best hotel experience I had in Shenzhen"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at the Royal Suites and Tower for 3 nights. The rooms were nice and big and the staff was always asking if they can help with anything. I highly recommend this hotel to anyone!
    Genuine Expedia guest review
    Business trip
    Aug 18, 2010
    Farhan I
    US

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "Good , Comfortable Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel with great service. Just that you have to take a cab everywhere you go as it is a little out of the way. Since the cab fares are pretty reasonable, about 30 rmb for a journey of 20 mins, I considered that fare enough. You can cross the road for a hong kong-like tim sum joint. Food is't too bad. For shopping, you will have to take a cab […] elsewhere as there are no shopping area around the hotel Read more
    Genuine Hotels.com guest review
    2 night business trip in Aug 2010
    Al H
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Royal Suites and Towers - Shenzhen
    4.0 / 5
    Excellent
    "excellent stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    this is our second stay in this hotel last visit was in feb 2011, though the staff & hotel is great but the upkeep is not great and interiors need to be maintained. overall a excellent experience would love to stay there again
    Genuine Expedia guest review
    Other trip
    Feb 27, 2013
    aman
    IN
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