The hotel was convenient to where we needed to be and easy to access off of the freeway. Not a 5 star by any stretch but the price was reasonable and the room comfortable and clean. I would use it againGenuine Hotels.com guest review
Found areas that were dirty. I was especially concerned about the plumbing in the bathtub and left a water + dirt sample. I left a message in my room so that the hotel staff could see it after I left. I am presuming that the problem with the bathtub plumbing has been addressed. Did it?Genuine Hotels.com guest review
Worst part of the trip was waking up in the morning and there is absolutely no hot water in the shower. After a long workweek, that's something that I was looking forward too, along with a jacuzzi that was stated in the description of the room I was getting, and that wasn't included either. Probably one of my worst experiences yet.Genuine Hotels.com guest review
"Surprised by how nice, comfortable and clean"
So happy to find a hotel that doesn't allow smoking inside at all!! No stale cigarette oders. Room was very clean, no dust, mold or mildew anywhere. Nice draperies and fantastic adjustable firmness mattress. Suite had jacuzzi tub, two TV's, sink and microwave and refrigerator. Eveythin worked well and there were ample plugs. Continental breakfast was […] fully stocked and included fresh fruits, waffles, bagels, doghnuts, muffins, juice.......Staff was friendly and accommadating. Great place to stay if you are running in the Ground Hog Day marathon as it is very close. To sum up, I consider this to be the best Days Inn I have ever stayed at. Read moreGenuine Hotels.com guest review
The hotel to begin with gave me the wrong room, then had to wait on manager to come in to get situation taken care of(checked in at 5pm waited for manager till 9pm) then manager would not take care of mistake with out charging for an "upgrade" which supposedly I had to pay for, by this time (10pm) I was too tired to continue arguing. Payed the upgrade […] and still waited for the room. Will not stay there again and suggest no one should and have them removed from hotels.com Read moreGenuine Hotels.com guest review
"Its was okay"
It was okay. I was very dissapointed with their description of a "Jacuzzi"Genuine Hotels.com guest review
Was nice room for the money. Whirlpool tub wasn't working, but that wasn't a deal stopper.Genuine Hotels.com guest review
"nicer than expected"
very clean and fresh, but if you have sleep-number mattresses, you should provide instructionsGenuine Hotels.com guest review
The hotel was more than adequate for the money and close to the expressway.Genuine Hotels.com guest review
I really like the room style! It's home away from home! The only drawback to my last stay....the vending machines were empty. Other then that, excellent!Genuine Hotels.com guest review
I liked the price but I wish I could another hotel by GVSUGenuine Hotels.com guest review
"In a pinch"
the overall hotel was ok, the main issue they were having issues with their HV/AC system so our room got very very hot.Genuine Hotels.com guest review
"2 Bedroom Suite. The room was fine, but..."
The room itself was pretty nice. The unfortunate part was that we didn't get much sleep. There was something wrong with the thermostat and we couldn't get the temperature below 89 degrees. We even had the maintenance guys come look at it. Unfortunately, their accents were very difficult to understand and we didn't get very far. In a nutshell, no matter […] where we set the temperature, it only blew really hot air and it was miserable. Read moreGenuine Expedia guest review
"nice hotel easy to fin"
staff was helpful with suggestions for restaurants in the area.Genuine Expedia guest review
"Short drive from Grand Rapids"
We stayed at this hotel during ArtPrize. It was a short 8 minute drive to downtown (GR) and was much cheaper than staying in Grand Rapids, given that ArtPrize was going on. Our room was comfortable and had a refrigerator and microwave and even a sitting room (separate from the bedroom)! We did not partake of the free breakfast (we chose to eat out with […] our friends instead), so I can't comment on that. There were some cobwebs in our room, but other than that, the room was clean. The staff was friendly upon check in and check out. We did not require assistance outside of check in / check out. Read moreGenuine Hotels.com guest review
"Iuld not stay here again"
The price was very reasonable. The Hotel is not bng kept up well. Everyting had wear and tear. Our door lock to our room stopped working so we had to ask the manager to let us in our room everytime. sometime we had to wait up to a half hour to gain access to our room. The free breakfast is put out and not replinished for people who eat later in the […] morning. T did not clean our room until we requested it and hot water was hit or miss. Read moreGenuine Hotels.com guest review
Good enough for just one night but the wifi didn't work which was upsetting.Genuine Expedia guest review
"Where's the soap?"
The room itself was fine, two queen beds and plenty of pillows. There was one bottle of shampoo and one very small square of soap; no soap for the shower, no lotion no conditioner.We had a wedding reception close by so that was great. Very close to 196.Genuine Hotels.com guest review
"Could have been better"
The bed was by far the worst bed I have ever slept in. It squeaked every time you moved and was not comfortable at all.Genuine Hotels.com guest review
"Do not stay here"
I was looking for a cheap room for the night and the pictures with this hotel are definitely NOT this hotel. This is a scam. It was an old, run-down MOTEL. Our room felt dirty upon walking in and we found several strands of hair in our sheets!!!! Made us feel like we were sleeping on someone else's sheets that hadn't been changed. Disgusting. Stay […] elsewhere. Read moreGenuine Hotels.com guest review
Watched owners argue with other guests in lobby. Hotel was overall dirty. Maid struck up a conversation in which she actually said we should stay at a neighboring property that offered more for lessGenuine Expedia guest review
"Close to expressway & Rivertown Crossings Mall"
Overall it is an ok place to stay when in the G.R. area. Breakfast was skimpy, not a lot of choices. Had to call for sheets & pillow for pull out sofa and they seemed surprised it wasn't in the room & made me come to the desk to pick them up. Also was told they had no more pillows & to use one off the bed (there were 3 of us in a room). When pulling […] out the sofa bed it was full of crumbs & obvious it had not been vacuumed underneath in a long time. Price & location ok for what we needed it for. Would stay again . Read moreGenuine Hotels.com guest review
"Great on a budget"
The bed was too close to the wall for a two person bed. We loved the second sitting room. The price was right for not having a lot of TV channels, a hot tub, and a queen bed.Genuine Expedia guest review
"you get what you pay for...."
We stayed at the Days Inn for just one night while in town for wedding so fortunately we didn't spend much time there. Our room was painted to "look" modern and updated but the paint job was TERRIBLE there was still paint on the ceiling, shower surround, curtains, countertops, etc... The lightswitches were covered in grime and the toilet had black mildew […] growing in the bowl. Our jacuzzi jet tub was nasty...the jets had mildew growing in them and the toilet paper holder was old and rusty. The vent filter to the room was soo caked in dust it was visibly clinging to the filter. When I went to brush my teeth shortly after arriving, a large spider came out of one of the mirror lights. The bathroom door had to be forced closed.....overall the list could go on. The bed was comfortable and I think clean but the rest of the room left a lot to be desired. We didn't try the breakfast, based on our room cleanliness we weren't certain of the quality. Disappointed in the room :( Read moreGenuine Hotels.com guest review
"A lot wrong but cheap and accepts pets"
Just going to stick to the main points. You know what you are getting for the price. I had a queen suite. The cable/tv didn't work in the livingroom / fold-out area where the kids were staying. The air conditioning couldn't keep up. The toilet had a slow leak so the tank would fill every 30 minutes. The bed was like sleeping on a wooden box. The jets […] in the tub were dirty and gross. They did however provide a minimal breakfast and accommodated our pet. The 19lb rat terrier got up for water about 6 times throughout the night. He usually eats and drinks once or twice a day. I figured the reviews were probably a little harsh but it turns out they were spot on. Read moreGenuine Hotels.com guest review
"Nice hotel if you want to stay for cheap"
hotel room was newly renovated but they were not worried about the details in the room. Poorly placed wall sockets and the lighting was horrible. Other than that the staff were courteous and friendly and the hotel was very easy to get toGenuine Expedia guest review
"TV remotes did not work, coffee maker did not work"
Did not feel comfortable in this room! Did not like the location!Genuine Expedia guest review
"Everything was fine"
We needed to be close to grand valley and we had our dog with us so this was a perfect match. The rioms were clean and had the things we needed. They could use some maintainence( the shower curtain was about to fall down) but the room was exactly what we expected for what we paid.Genuine Hotels.com guest review
"Week long stay"
The beds were worn out and uncomfortable.The door to the room squeaked so loudly you could not leave the room without waking everyone else in the room up. The furniture was showing signes of wear and the room looked like it needed to be update. The person who caulked the bathroom did a poor job (messy). This was not worth $150.00 a night.Genuine Expedia guest review
"The worst hotel I ever stayed at"
The neighborhood was depressed, the hotel smelled awful, the bed was extremely hard, the room was dirty, the chair was stained – I didn’t dare touch it, the spiders did a really nice job at building their webs that went undisturbed by housekeeping, the towels were old and stained…. I can’t think of anything nice to say about the hotel.Genuine Hotels.com guest review
"More bang for our buck"
We were pleasantly surprised by this hotel because the area appeared somewhat older/run-down. But it was clean, comfortable, friendly staff. I made the comment to my husband that it was obvious the place was well taken care of. For what we paid, we got double what we expected when comparing this hotel to other hotels we have stayed in. My usual issue […] with hotels is the bed is to hard, the pillows to flat, stained/dingy towels, gross carpet. Here the pillows were full and fluffy. Bed firmness just right. Everything was clean. Temperature control in the room was top notch! The thing that impressed my husband the most was how quiet it was. Read moreGenuine Expedia guest review
"Basic room for a one night stay"
I booked the hotel for a one night stay for business. The room was paid for in advance. Upon arrival at the hotel, the young inexperienced desk clerk didn't seem to be able to get me checked in. The supervisor or manager was called, and told me that my credit card had been declined. I told him that was not possible and he found the error. It took more […] than twenty minutes just to get checked in. One of the two room keys didn't work on the door. The two room suite with jacuzzi was very clean for the most part, but there was definitely a stale odor when I entered the room each time. There were noticeable stains on the carpet and upholstered chair. The bathroom and jacuzzi tub were immaculate. The bed was quite comfortable. Read moreGenuine Expedia guest review
"Not bad for price"
Older hotel, but clean and quiet. Price was better than anything around, and it was worth it.Genuine Expedia guest review
"One night short stay"
AC in room did not work. Good price room but lower quality facility.Genuine Expedia guest review
"What i expected"
What i expected for the money. Staff was very courteous. Pretty basic room with the basic essentials. Room was clean. Beds were nice. If u want luxury stay in a downtown suite. If u just need a quiet place to crash for a few nights stay here.Genuine Hotels.com guest review
It's not like you're staying at the Taj Mahal, but you get a nice room for your money. We were pleasantly surprised by how nice it was and the staff was really friendly. I'd stay here again!Genuine Hotels.com guest review
Not the nicest, but convenient and good price. Overall a good value for the money.Genuine Hotels.com guest review
"would not stay again"
Employees very unfriendly. Hotel room had dirty wash clothes still on floor.Genuine Hotels.com guest review
"Good Location, reasonably priced"
We were looking for a location from where we could see both the Holland State Park as well as Grand Haven State Park on July 4 week-end. This was the only reasonably priced hotel we could find. As a bonus, each of the two rooms we booked was was a two room suite with refrigerator and a outside sink. Enjoyed our short one night stay there.Genuine Hotels.com guest review
We spent 35 more dollars to stay here over a competitor, thinking we'd appreciate what we'd get. We were wrong. Air conditioning was broken in room and we were put off And not offered another room.. But gave us a fan instead! No coffee pot, hair drier was broken, I spent an hour cleaning the bathtub just to shower. The next morning the mgr gave us 23 […] dollars for our inconvenience. The room was 95 plus tax. We travel a lot and our last 5 stays at Days Inn have been very disappointing. We are done with them. Read moreGenuine Hotels.com guest review
"Its great for the price"
The lady at the front desk was very pleasant. The room is a spacious and well cleaned suite. There are everything great hotels offer. Iron and ironing board, coffee maker and coffees, towels and soap, 2 TVs, space to set down your bags..., more than enough. Sure, it maybe a little dated, but it's great. Breakfast is ok, but I have had better for the […] same price. Great selection of....carbs. Breads, muffins, oatmeal packets, waffle and bagels....um, I really could use some protein. And if I may suggest, I really don't want to use a foam bowl in the microwave to make instant oatmeal, and no, there was no hot water in the station. But overall, it was great. Read moreGenuine Hotels.com guest review
"close to Saugatuk as we could get that weekend"
By far the worst motel experience I've ever had! We went down for the "complimentery" breakfast, it was a filthy disgusting mess and everything was empty. I finally decided to make a waffle and this guy opens the batter dispenser and takes the half full container away to presumably fill it (without a word to me or the other people waiting), he comes […] back and starts wiping up the big mess blocking us from area. I tried to calmly explain that we had been waiting, he starts yelling at me and swearing. I went to the desk later to complain and guess who the owner and "manager" is... you guessed it! I would rather sleep under a bridge than risk this type of abuse again, especially paying a lot to stay in the middle of nowhere. Read moreGenuine Hotels.com guest review
The person checking us I could hardly speak English. Had to make my room key three time before it worked. Asked them what there was to eat around the hotel and just gave me a map and when I asked if it had Resturant's listed on it he said no and didn't know any in the area to tell me.Genuine Expedia guest review
"The room was dusty."
It wasn't all bad. The only issue to be repaired is the morning breakfast. The fruit was only apples. The cereal was sugar. Never enough coffee made. The tables were dirty all the times and there were no wipes handy to clean them myself. I would suggest an employee manding the breakfast room at all times when open. The maid service was great. The sleeping […] was good. I did mention to the front desk before we arrived, that I had my 92 year old Mother with me and I would have thought they would have put us in a room or at least asked us if we needed a room that would have been accomadating to her needs. Such as the shower did not have any bars for her to hold on to, so she was NOT able to take a full shower or bath. Read moreGenuine Expedia guest review
Only down grade was trafic in and out around 5-7PM is extreme.Genuine Expedia guest review
"This hotel needs a renovation."
My daughter described this hotel as something out of a "zombie apocalypse movie". It is old and needs renovation. The hotel clerk was friendly and the room appeared clean enough, but it was still creepy.Genuine Expedia guest review
THe hotel seems very goodGenuine Hotels.com guest review
"Worst Treatment and hospitality"
The Service was really bad and staff didnt treat us good and rude.Genuine Hotels.com guest review
Nothing important about my experience at this hotel.Genuine Expedia guest review
Absolutely Horrible - Took the loss and booked a separate room. Expedia was very helpful in the process however.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )