"TV remotes did not work, coffee maker did not work"
Did not feel comfortable in this room! Did not like the location!Genuine Expedia guest review
"Everything was fine"
We needed to be close to grand valley and we had our dog with us so this was a perfect match. The rioms were clean and had the things we needed. They could use some maintainence( the shower curtain was about to fall down) but the room was exactly what we expected for what we paid.Genuine Hotels.com guest review
"Week long stay"
The beds were worn out and uncomfortable.The door to the room squeaked so loudly you could not leave the room without waking everyone else in the room up. The furniture was showing signes of wear and the room looked like it needed to be update. The person who caulked the bathroom did a poor job (messy). This was not worth $150.00 a night.Genuine Expedia guest review
"The worst hotel I ever stayed at"
The neighborhood was depressed, the hotel smelled awful, the bed was extremely hard, the room was dirty, the chair was stained – I didn’t dare touch it, the spiders did a really nice job at building their webs that went undisturbed by housekeeping, the towels were old and stained…. I can’t think of anything nice to say about the hotel.Genuine Hotels.com guest review
"More bang for our buck"
We were pleasantly surprised by this hotel because the area appeared somewhat older/run-down. But it was clean, comfortable, friendly staff. I made the comment to my husband that it was obvious the place was well taken care of. For what we paid, we got double what we expected when comparing this hotel to other hotels we have stayed in. My usual issue […] with hotels is the bed is to hard, the pillows to flat, stained/dingy towels, gross carpet. Here the pillows were full and fluffy. Bed firmness just right. Everything was clean. Temperature control in the room was top notch! The thing that impressed my husband the most was how quiet it was. Read moreGenuine Expedia guest review
"Basic room for a one night stay"
I booked the hotel for a one night stay for business. The room was paid for in advance. Upon arrival at the hotel, the young inexperienced desk clerk didn't seem to be able to get me checked in. The supervisor or manager was called, and told me that my credit card had been declined. I told him that was not possible and he found the error. It took more […] than twenty minutes just to get checked in. One of the two room keys didn't work on the door. The two room suite with jacuzzi was very clean for the most part, but there was definitely a stale odor when I entered the room each time. There were noticeable stains on the carpet and upholstered chair. The bathroom and jacuzzi tub were immaculate. The bed was quite comfortable. Read moreGenuine Expedia guest review
"Not bad for price"
Older hotel, but clean and quiet. Price was better than anything around, and it was worth it.Genuine Expedia guest review
"One night short stay"
AC in room did not work. Good price room but lower quality facility.Genuine Expedia guest review
"What i expected"
What i expected for the money. Staff was very courteous. Pretty basic room with the basic essentials. Room was clean. Beds were nice. If u want luxury stay in a downtown suite. If u just need a quiet place to crash for a few nights stay here.Genuine Hotels.com guest review
It's not like you're staying at the Taj Mahal, but you get a nice room for your money. We were pleasantly surprised by how nice it was and the staff was really friendly. I'd stay here again!Genuine Hotels.com guest review
Not the nicest, but convenient and good price. Overall a good value for the money.Genuine Hotels.com guest review
"would not stay again"
Employees very unfriendly. Hotel room had dirty wash clothes still on floor.Genuine Hotels.com guest review
"Good Location, reasonably priced"
We were looking for a location from where we could see both the Holland State Park as well as Grand Haven State Park on July 4 week-end. This was the only reasonably priced hotel we could find. As a bonus, each of the two rooms we booked was was a two room suite with refrigerator and a outside sink. Enjoyed our short one night stay there.Genuine Hotels.com guest review
We spent 35 more dollars to stay here over a competitor, thinking we'd appreciate what we'd get. We were wrong. Air conditioning was broken in room and we were put off And not offered another room.. But gave us a fan instead! No coffee pot, hair drier was broken, I spent an hour cleaning the bathtub just to shower. The next morning the mgr gave us 23 […] dollars for our inconvenience. The room was 95 plus tax. We travel a lot and our last 5 stays at Days Inn have been very disappointing. We are done with them. Read moreGenuine Hotels.com guest review
"Its great for the price"
The lady at the front desk was very pleasant. The room is a spacious and well cleaned suite. There are everything great hotels offer. Iron and ironing board, coffee maker and coffees, towels and soap, 2 TVs, space to set down your bags..., more than enough. Sure, it maybe a little dated, but it's great. Breakfast is ok, but I have had better for the […] same price. Great selection of....carbs. Breads, muffins, oatmeal packets, waffle and bagels....um, I really could use some protein. And if I may suggest, I really don't want to use a foam bowl in the microwave to make instant oatmeal, and no, there was no hot water in the station. But overall, it was great. Read moreGenuine Hotels.com guest review
"close to Saugatuk as we could get that weekend"
By far the worst motel experience I've ever had! We went down for the "complimentery" breakfast, it was a filthy disgusting mess and everything was empty. I finally decided to make a waffle and this guy opens the batter dispenser and takes the half full container away to presumably fill it (without a word to me or the other people waiting), he comes […] back and starts wiping up the big mess blocking us from area. I tried to calmly explain that we had been waiting, he starts yelling at me and swearing. I went to the desk later to complain and guess who the owner and "manager" is... you guessed it! I would rather sleep under a bridge than risk this type of abuse again, especially paying a lot to stay in the middle of nowhere. Read moreGenuine Hotels.com guest review
The person checking us I could hardly speak English. Had to make my room key three time before it worked. Asked them what there was to eat around the hotel and just gave me a map and when I asked if it had Resturant's listed on it he said no and didn't know any in the area to tell me.Genuine Expedia guest review
"The room was dusty."
It wasn't all bad. The only issue to be repaired is the morning breakfast. The fruit was only apples. The cereal was sugar. Never enough coffee made. The tables were dirty all the times and there were no wipes handy to clean them myself. I would suggest an employee manding the breakfast room at all times when open. The maid service was great. The sleeping […] was good. I did mention to the front desk before we arrived, that I had my 92 year old Mother with me and I would have thought they would have put us in a room or at least asked us if we needed a room that would have been accomadating to her needs. Such as the shower did not have any bars for her to hold on to, so she was NOT able to take a full shower or bath. Read moreGenuine Expedia guest review
Only down grade was trafic in and out around 5-7PM is extreme.Genuine Expedia guest review
"This hotel needs a renovation."
My daughter described this hotel as something out of a "zombie apocalypse movie". It is old and needs renovation. The hotel clerk was friendly and the room appeared clean enough, but it was still creepy.Genuine Expedia guest review
THe hotel seems very goodGenuine Hotels.com guest review
"Worst Treatment and hospitality"
The Service was really bad and staff didnt treat us good and rude.Genuine Hotels.com guest review
Nothing important about my experience at this hotel.Genuine Expedia guest review
Absolutely Horrible - Took the loss and booked a separate room. Expedia was very helpful in the process however.Genuine Expedia guest review
"Okay for one night"
The hotel looked nicer online and also was advertised as newly renovated. The elevator didn't work one time we tried it, the room had no towels when we entered and it had a musty smell. The breakfast was good though.Genuine Hotels.com guest review
"Nice hotel for the price."
I was happy with my stay overall. The only problem in the room was the thermostat was broken and by the end of my three day stay I had to keep the window open to balance the extreme heat in the room.Genuine Expedia guest review
"Everything was great except the pillows"
It was in a quiet location, no busy highways, airports, loud bars, etc. Very easy to get to shopping and food. Very friendly staff, breakfast was great, rooms were clean. The only thing I didn't like were the pillows. They were too thick for me. Other than that, it was great!Genuine Hotels.com guest review
"Great price,a few problems"
Last time we were here we had a bit of a problem with the heat and being able to regulate it. But we overlooked that as the price was great and the place was clean. This time the heat problem was worse and when my husband talked to someone it didn't really help. We kept a window open a little so we wouldn't overheat. The temp was the same no matter […] what the thermostat was on. Also i tried to use the whirlpool tub and the hot water ran out before it was half full resulting in a lukewarm bath (last time no problem with this). We would go here again due to the great price for a suite and the convenience of the location to Grand Valley State, but wish the problems could be corrected. Read moreGenuine Expedia guest review
"Hotel okay; Wireless Internet very slow"
It was an okay experience, had what I needed, but nothing special. Biggest problem: the wireless was agonizingly slow. That's the reason I chose a different hotel for the next night.Genuine Expedia guest review
"We would stay here again."
We found the motel to be comfortable, clean and neat. The staff we did meet was always friendly and helpful. Typical complimentary breakfast with waffle maker, cereals, bagles, etc. All was good, fresh and plentiful. A definate, positive change from some Day's Inns we've been to in the past.Genuine Expedia guest review
"Could be better"
The original room smelled of smoke, and the vent filter looked as though it had not been changed in over 6 months at least. We were given a second room, which was better. The hotel showed signs of needing some repair, the walls had cracks that should have been repaired before they were repainted. The bathroom had the smallest whirlpool tub I had ever […] seen. The bed was too soft (personal preference). The room was large and clean, except for a soda that was left in the fridge. There was no ice, the ice machine was covered in a sheet, and the area blocked off. The staff may have been the most polite and courteous that I have ever encountered in my travels Read moreGenuine Expedia guest review
"Close to traffic. Easy to find."
Lovely hotels. Staff very friendly and helpful. Very nice and clean rooms.Genuine Hotels.com guest review
Amenities but staff, mostly manager, was rude and refused to supply even extra coffee. No batteries in TV remote and very limited channels (29) on TV.Genuine Hotels.com guest review
"Would Stay Here Again"
The hotel overall was good. The only issue I had w/my room is the cabinet that held the tv. One of the doors wouldn't stay open so it blocked the tv.Genuine Hotels.com guest review
The rooms were ok. They need some updating and some repairs. breakfeast was great had an awesome selection of waffles, bagels pb& jelly, donuts, cereal coffee juice oatmeal so we were very pleased with the selection of breakfeast very filling. Friendly staff....Genuine Expedia guest review
This hotel was perfectly fine for short stays or business trips. I wasn't in the hotel much because of business. The room was clean, the staff was polite. Room and hotel were basic but clean. The surrounding neighborhood was fine, but a bit sparse for food. For restaurants, you had to drive another exit or two on the highway, which was fine. It was […] nice for the money. Read moreGenuine Hotels.com guest review
"First Stay at Days Inn"
The hotel was very clean and in a nice area.The staff was very friendly & helpful. Good, but limited, continental breakfast. Needed to put down an extra deposit upon arrival for any additional charges incurred or damage, but it was returned at checkout. The only downside was a noisy air conditioner, but closing the bathroom door made it quiet enough […] during the night. Read moreGenuine Hotels.com guest review
the hotel room was nicer than expected everything was clean and check in/out was simple.Genuine Hotels.com guest review
"It's a good hotel, nothing fancy."
One of the staff was new, and thus not very proficient. It's not really a judgment on her, she should not have been put in that position by management. She, and all other staff were very friendly and made sure my needs were met.Genuine Expedia guest review
"If you like spiders..."
If you like managers that will flat out call you a liar and spiders crawling all over your room, I suggest staying here. The room was fairly clean. There was a burn hole in the flat sheet on the bed. The front desk worker was very nice but the manager was flat out rude.Genuine Expedia guest review
"Not a great experience"
Air conditioning didn't work. Jacuzzi wouldn't turn off. Elevator only worked part of the time.Genuine Hotels.com guest review
Customer service was very very poor and disrespectful to people of color, did not enjoy stay and do not recommend anyone elseGenuine Hotels.com guest review
"just there for nights"
I am satisfied with Days Inn and it served its purpose of staying there for the nights, while I was out during the day. I never stuck around to try any meals or really anything this hotel had to offer. The room was very clean and the staff as well as other guests were very friendly when I was there. I would book this hotel again if the need to ever […] arises. Read moreGenuine Hotels.com guest review
My family really liked this hotel It is pretty new and very clean and we got as very good deal on it. If you plan to visit Dutch Village/Windmill Island in Holland it is only 20 minutes away. The elevator was really slow so a lot of people were taking the stairs to the 3rd floor. In the morning, the breakfast room was a mess but we got what we wanted. […] They should have more staff attending...it looked like they had one person doing everything and I felt really bad for her. Read moreGenuine Hotels.com guest review
The beds were comfortable! The room was nice. Enjoyed the continental breakfast. Very easy to get to, right off the highway!Genuine Hotels.com guest review
WiFi was hit or miss, door bolt was not secure, it did the job of sleep and shower, bfast was what you would expect, No ESPN.Genuine Hotels.com guest review
"Not as nice as it used to be."
this used to be a really nice little hotel. The quality seems to have gone down. It's kinda hard to pinpoint the changes from staying there a year ago. The "jacuzzi" suite consisted of little water jets drilled into the bathtub. Speaking of which, there were still some hairs from the previous occupant still in the tub. It took an hour to get a rollaway […] bed, as there wasn't a sofa bed. Everything about the place was mediocre. The room's price was cheap and, in this case, you get what you pay for. Next year, I'll just have to find another place to stay. Read moreGenuine Expedia guest review
"One Night in Grand Rapids"
Read reviews that the breakfast was bad, but there was variety ... waffles, cereal, muffins, toast, English muffins, bagels ... only one type of juice ... apple. Much work had been done on this hotel: recent painting and work on the front lobby. There were two computers available for use in the lobby, and the carpet and walls looked fairly new and […] unworn. Read moreGenuine Expedia guest review
"More for your money"
The security lock was not very secure but the hotel was very pleasant and quiet, doors coming in and out by front desk. For the money, the room was big and had a sitting room separate from bedroom as well as kitchen area. Very roomy and comfortable as well as quiet.Bathtub had jets for relaxation during bath.Genuine Hotels.com guest review
Horrible experience. Manager was insulting, locked our rooms on second night for no reason. Heat was locked at 68 degrees and manager turned off heat completely on second night after finally getting rooms unlocked.Genuine Hotels.com guest review
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