Comfort Suites Lakeside - Houghton Lake

Great Stay, the kids loved the water park.

Genuine Hotels.com guest review

Overall, I am veryEXTREMELY impressed with my stay at Comfort Suites in Houghton Lake, MI. Most of all, I think it was the service and the way my family and I were treated while we were there...we felt like royalty! All of the staff there was quite so friendly & kind, and went out of their way to make sure we were satisfied and happy...AMAZING Customer […] Service...THANX to EVERYONE! We WILL be seeing you really soon...for SURE! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were not impressed with this hotel or the location at all. The city is falling apart and you don't want to swim in the lake water for fear of getting swimmers itch. The water park was very nice and the two children in our party enjoyed it as did a few of the adults. The continental breakfast put on by the hotel was extensive and very tasty. However, […] the service at the restaurant was horrible and the food was awful. We ordered a steak medium and received one well done, did not get any water or silverware until after our first course was brought out, waited a long time for service, had to ask for salt and pepper and received a second round of drinks that was not ordered and also not complimentary. The hotel staff was also very rude. I would not recommend houghton lake or this hotel to anyone. Read more

Genuine Hotels.com guest review

Beautiful area, with hotel right on the lake. Hotel was nicely priced, clean and comfortable and plenty to do in the area and at the hotel itself.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Recently spent a week here. Nice setting and probably about the best Houghton Lake has to offer. However, we found the staff to be very friendly but not very well trained. Waitress, housekeeper and front desk all fell short of the mark in quality service. Seemed to be a lot of issues around billing, both in the restaurant and at check out. Housekeeping […] pretty sloppy, did not clean out the sink, coffeepot or refill supplies on a daily basis. Overworked? Underpaid? Who knows? Staff tried to be accomodating but at times just didn't seem to know what to do. Food in restaurant decent and good prices. Breakfast buffet area clean but not kept fresh, food tended to be dried out. Good location and lovely waterfront views. Read more

Genuine Hotels.com guest review

After reviewing some of the reviews about this hotel I was very worried about what I was going to find. I was pleasantly surprised. The rooms were huge, we had two double bed and an extra living room area as well as a very large bathroom and a closet. The rooms were clean and up to date. The waterpark area was had a nice 2 story slide, some water fountains […] for the little kids, a pool, a lazy river and a hot tub. We went on spring break weekend and only once did we have to wait about a minute for a tube for the lazy river. The water was warm, our 6 month old didn't mind being in there at all. The water for the slide was a little cooler, but still not bad. There was a very nice Tiki area in the middle of the water park. It wasn't operational, but you could still sit around it and watch the children on either sides. Also, the whole family loved the free breakfast. It had just about anything you wanted and kept us full until dinner. The hotel overall could use some general updating, things were not new, but it was in good shape. I would definitely come back here! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I knew that this hotel was relatively new [within the last 5-10 years], so I was expecting that it would be fairly nice. It was not... it looked dirty and the "water park" was in horrible shape. Half of the attractions did not work, the roof was falling apart, there were dangerous wires coming out of the wall, and again, everything looked a bit dirty. […] We were extremely disappointed, as we were looking forward to a night away with our 4-year old for a long time, but we actually did not spend much time at the hotel at all because of its condition. I would not recommend this hotel to anyone--- too pricey for a night's stay and for what you get. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall it was a nice hotel. Had access to the lake, just outside of indoor pool. Which was beautiful. Desk manager was having a bad day, a little rude on day of check-in. Room was clean, however, queen bed was more like a full size bed and very firm.

Genuine Hotels.com guest review

Great Hotel if you have kids; can't miss. Water park and view are awesome. The cookies and milk @ 8P also a hit with the kids. We will return...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfort Suites was a nice stop for us and our five kids. They just loved the pool and slide! The pool area had a bit of rust evidence--I'm sure due to the constant dampness in the room--and the pool bathroom was not good--very wet and rusty looking.. Would be nice if that could be upkept better somehow. But the hotel looked and felt clean and comfortable--certainly […] some upkeep would be good in some parts. It wasn't perfect, but we enjoyed it. The breakfast was nice---a fairly nice variety. Only one waffle maker, though, for a fairly busy place! They need more. Long line there for waffles. Good stop! We'd go again if the price was right. Read more

Genuine Expedia guest review

The internet did not work on the 3rd floor... Despite claims from the front desk that it did work. There were construction materials in the pool area but no sign that construction was being done. There were places where the walls were damaged and worn. There were issues keeping towels for the pool area. Seamed like they were always out.. The what […] was there was clean... the rooms felt clean and were large enough but I was disappointed in by rates should have been the nicest hotel in Houghton Lake. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review