We really enjoyed it, the lobby was being renovated but will be real nice when complete. The staff was incredibly friendly and the breakfast was really good. They had a convenient shuttle service to the river walk.Genuine Hotels.com guest review
"Not what I expected..."
Stayed for a week because I could not cancel the reservation. We could hearneverytime the people next door flushed the toilet or turned the faucet on...which was all night long.Noisy hallways, noisy restaurants behind the hotel until about midnight. Old hotel...will not be staying here again. Lesson learned.Genuine Expedia guest review
"Close to hospital"
very clean rooms, breakfast buffet had a lot to choose from, warm food, staff was very politeGenuine Hotels.com guest review
The hotel was under renovation... I should have been notified while making my reservation...Genuine Hotels.com guest review
Overall nice room and service, the exception was that doors and noise were made starting at 5am-7am from drunken guest. Learned later that the noisy guest gave the hotel problems the night before.Genuine Hotels.com guest review
"Being Renovated for Summer!"
First off this is NOT on the river walk or close enough to the Rivercenter that you can walk. Unless you want to walk about a mile and in traffic with no sidewalks because of construction. Not a win-win in my opinion. Renovation is going on: Summer is bad timing to be at the hotel when its being renovated. But it needs it!! The hotel is run down the […] swimming pool or more like the size of a large hot tub, and the mold needs to be dealt with. The carpets were so dirty in our room that it made for dirty socks every day. The only plus was the shower! New Tub/Shower combo but the faucet dripped and the toilet made a LOUD clunking sound when flushed. Was nervous to use to not disturb other guests, was that loud! When we arrived my boys had to wait outside because the construction crew had a jackhammer going on and the front desk person was wearing ear plugs. Its funny when you think that yelling at the top of your lungs for a simple conversation is needed. Read moreGenuine Expedia guest review
"close to downtown and alot of the attractions"
Excellent location and very, very clean rooms. Friendly staff.Genuine Hotels.com guest review
"Very satisfied with our stay"
Great location for vacationers with easy access to highways and tourist spots. Room was clean and comfortable and breakfast was good for our needs. Only drawback was that we could hear lots of footsteps from the upper floors.Genuine Expedia guest review
The Hotel Itself was grreat. However, the location was very undesirable. People walking the streets at all hours and not typical tourists. There were borded up buildings around every corner. Small shady looking bars were everywhere. The title says "Rivercenter", that's a boldfaced lie. there is no Rivercenter that can even be seen, not even downtown […] San Antonio. Best thing there the breakfast and staff. Read moreGenuine Expedia guest review
"Excellent shuttle service!"
Just east of the river walk and the Alamo, we got to park for free and check in early! Shuttle service was fantastic, quick and easy.Genuine Hotels.com guest review
"Excellent hotel near riverwalk."
We stayed a full week at this hotel. We will definitely be back. The staff was very friendly and helpful. Hotel was very clean and maintained. Lighting at night was very good and the parking is fenced in with a night security guard for extra peace of mind. The hotel provides a shuttle to several points of interest and the shuttle driver was very friendly […] and helpful in helpin us find the points of interest we were looking for. All of this topped of with a very nice hot breakfast every morning. Not just cereal and milk but, eggs, bacon, sausage, buiscits, cinnamon rolls and freshly made pancakes just to name a few items available every morning. Read moreGenuine Expedia guest review
"CLOSE TO ALAMO"
IT WAS A NICE, CLEAN ,QUIET, BREAKFAST WAS EXCELLENT!Genuine Expedia guest review
"Close to Most see sights"
It is was good. The hotel staff was very courteous and friendly.Genuine Hotels.com guest review
"Quality of service"
GoodGenuine Hotels.com guest review
"Very nice hotel to stay"
We like a lot this hotel. Room was very neat and nice.Genuine Hotels.com guest review
"Great Stay, Great Staff!!!"
Clean & Comfortable rooms. Delicious hot breakfast was well stocked and continually restocked and fresh.Genuine Hotels.com guest review
"Nice clean hotel near downtown"
We like the hotel for its location near downtown. We did find some inconvenience things but yet some nice things. Here they are. The rooms were clean, breakfast was hot and convenient, parking was missing an exit(well it was there but gate was not working), only one elevator, and pool was perfect. Overall from 1-10 we would give it a 7.Genuine Expedia guest review
"Excellent all around."
The staff was awesome. Very friendly and accommodating. The shuttle to the Riverwalk was great. The rooms were excellent, very clean. The bed was so inviting. I will definitely stay again and recommend.Genuine Hotels.com guest review
"HI EXPRESS DOWNTOWN SAN ANTONIO TX"
HOTEL IS IN A VERY BAD PART OF TOWN. WE WERE NOT TO WALK IN ONLY BUT ONE DIRECTION AND THAT WAS TOWARD DOWNTOWN. THERE WAS GRAFFITI ALL OVER THE SURROUNDING BUILDINGS AND WE FELT THERE WAS A THREAT OF BODILY HARD. WE WOULD HAVE MOVED BUT ALL HOTELS NEARBY WERE SOLD OUT.Genuine Expedia guest review
The problem we had was that our room was by the swimming pool and the pool was to close at 9:30 but at 10:15 we called the deck to ask them to have the people at the pool to quite down. There were several kids screaming by our window and parent drinks alcohol and just being very loud. I had to go down to the desk to get them to ask the leave the pool […] area. Read moreGenuine Expedia guest review
Everything was great I would recommend .I traveled with my kids the room was cleaned ..all the Employees were very kind ..and only 5 min from river walk and the mall..Genuine Hotels.com guest review
The staff is awesome and so accommodating.Genuine Hotels.com guest review
"great for family"
very impressed overall. also easy access to everywhere we needed to goGenuine Expedia guest review
We really have good times staying at Holiday Iin Express. The parking lot is free, we got free shuttle bus to go back and forth from the hotel to some point of interest. The kids enjoyed its swimming pool. We got more value than we paid. Definitely, we'll come back to stay there again.Genuine Hotels.com guest review
"Nice hotel, shame the desk staff isn't as nice"
The room was very nice. Plenty of room for four people to share. It was convenient to have a shuttle to take us to the Riverwalk. My complaint is with the woman at the front desk. When the shuttle arrived to pick us up, she felt it necessary to tell me and my companions (all 40-plus year old adults) to "make sure you let everyone off the shuttle before […] you try to get on." Unbelievably insulting; completely not her place to presume we were so rude and impolite we wouldn't know to do this. Read moreGenuine Hotels.com guest review
"Great for family/kids"
This was my 2nd stay at this hotel. I'm glad I've booked it again. It's very well located (a few minutes from Riverwalk), competitive rates and lots of plus not found in many nearby hotels: free breakfast (not continental - full breakfast), free in-room wi-fi (free not only at hotel lobby), free parking, free shuttle to downtown all day long (you just […] give a call and it's arranged, at every 30min). Microwave/refrigerator in-room also convenient to heat kid's meal. Hotel is clean, the first time I've stayed in a king size bedroom - it was huge for just me, wife and son. Service was very good, especially Read moreGenuine Hotels.com guest review
ALL GOODGenuine Hotels.com guest review
"close to all must see sights"
All the staff was very warm and friendly, very knowledgeable when it came to directions in the city. We loved the idea of having the shuttle. My spouse and me enjoyed every minute of our stay!Genuine Hotels.com guest review
all was good,clean room and good restGenuine Hotels.com guest review
My wife and I really enjoyed staying there it was perfect rite by down town. Very very nice and affordable. Not like some hotels charge you an arm and a leg just to stay a couple of nights. Great service and great breakfast. My wife and I make weekend get always like two or three times a month. We normally stay at the drury plaza hotel down town. I […] think we just found our new place to stay at. Thankyou. Very very much. Read moreGenuine Hotels.com guest review
"A good place to stay in San Antonio"
The staff was especially attentive and helpful, particularly Lu Lu.Genuine Hotels.com guest review
"just what I needed"
All goodGenuine Hotels.com guest review
Awesome location, awesome staff, very nice room, quite. Would stay again.Genuine Hotels.com guest review
"in an emergency might stay in this hotel."
Overall the stay was good, but everything is to far from hotel (Market square). Due to the parade shuttle on took you to Denny's and then had to walk to destination. On way back it was pouring rain there was no taxi, no trolley and shuttle on ran to 10:30. We had to walk back from market square to hotel.......................long walk.Genuine Expedia guest review
"Last weekend of Fiesta"
The location was a little further than expected from the river walk and market square. The nice thing was the shuttle took us where we needed to go but it stopped at 1030p. So if we hung out drinking late it was a rough walk bk. The employees were all very friendly and pleasant.Genuine Hotels.com guest review
"Close to Alamo down"
Stayed here the night before a marathon that started at the dome. Close to start line and about 5-10 minute walk to the river walk area. Clean and comfy rooms but not terrible plush.Genuine Hotels.com guest review
"amtrak from fort worth to san antonio"
this hotel was great! just about a 10 minute walk from the train station. the hotel has a shuttle service which was great to drop you off and pick you up from the river walk. we were leaving on a monday morning early before the shuttle service started. the guy on the front desk asked where we were going and offered to take us to the train station even […] though it had another hr before the shuttle driver ways at work. we will stay there again! Read moreGenuine Hotels.com guest review
The location was perfect for our event. The hotel and staff were excellent. Very clean hotel and rooms. The staff was very helpful and friendly. We will be returning for future vacations.Genuine Hotels.com guest review
"Awsome Hotel and location"
I would highly recommend this hotel to any one staying in San Antonio, we went there to see a boxing match in the alamodome and also for Fiesta and everything was so close and walking distance from the hotel. The only negative thing i have to say about it was the waiting time to check in because it took us almost 10 mins. But If you don't mind walking […] a little then this is the hotel for you! definitely would stay again. Read moreGenuine Hotels.com guest review
My stay was very comfortable and pleasurable. The evening desk clerk was so kind and informative. She answered any and all questions appropriately. The room was very clean and neat. The complimentary breakfast was very good. The only problem that we had was the last two days when we called for the shuttle to pick us up to return to hotel in the evening […] we were not picked up and had to get a cab. Read moreGenuine Hotels.com guest review
FROM READING THE REVIEWS BEFORE MY STAY ...I WAS NOT SURE IF I HAD CHOSE THE RIGHT HOTEL FOR MY STAY......WELL I CAN SAY I WAS VERY SATISFIED WITH THE GREAT SERVICE,CLEAN NICE ROOMS, AND TO TOP IT OFF THE SHUTTLE WAS VERY CONVENIENT.....ALSO A GREAT LOCATION IF YOU MAKE PLANS TO GO TO THE ALAMODOME FOR ANY OCCASION BECAUSE IT IS WALKING DISTANCE!!!! […] THE COMPLIMENTARY BREAKFAST...SO GOOD!!! I CAN SAY THAT MY VISIT TO THIS LOCATION WAS VERY GOOD....THE ONLY BAD THING IS I HAD TO PAY A ONE TIME FEE OF 12 DOLLARS FOR A 2ND VEHICLE ON THE PARKING LOT....AND THE POOL IS NOT HEATED.... :( OTHERWISE GREAT STAY!!! Read moreGenuine Expedia guest review
"Great Hotel near the Alamodome"
My husband and I stayed two nights at this hotel in order to participate in the Komen Race for the Cure. The staff was courteous and helpful, the room was well appointed and clean, and the breakfast was plentiful and satisfying. One drawback is that the hotel is about a mile away from the Alamo and Riverwalk, but the complimentary shuttle service more […] than makes up for it! Read moreGenuine Hotels.com guest review
"close to must see sights, but away from crowds"
Hotel staff was very accomodating. Allowed early check-in, plus a room on the bottom floor for my elderly mother. Hotel also had great shuttle service that dropped us off and picked us up in a timely manner. Drivers were friendly and courteous as well.Genuine Hotels.com guest review
"Walking distance to Riverwalk"
Walking distance to riverwalk but not required because they have a wonderful shuttle service. They offer a hot breakfast and the free parking was a bonus. It was near to interstate on/off ramp. The only negative among many positives was a broken spring in a sitting room chair. We would return to, and recommend this hotel.Genuine Hotels.com guest review
"Close to St Paul Station"
Good service to the Amtrak station. Excellent breakfast buffet.Genuine Expedia guest review
"The hotel is ok"
the hotel is ok. The front desk stuff are good. But the breakfast stuff (a woman) was very very bad. Her service was too bad.Genuine Expedia guest review
"Friendly & Helpful Staff"
Decent breakfast. The staff was friendly and helpful. We took advantage of the shuttle service which was good. The room was clean but a little dated. Overall it was good. If not for the friendly staff, I might have picked another hotel.Genuine Expedia guest review
"Happy Cheer Mom"
Great rooms, very spacious for our family on weekend for cheer competition. Staff was very friendly and rooms were very clean. Only downside was that there was only ONE elevator.... would have been now to have 2, with way it didn't put a damper on our experience :-) would stay here every trip to San Antonio.Genuine Hotels.com guest review
MY EXPERIENCE IN YOUR HOTEL WAS THE MOST PLEASANT THAT I HAVE EVER EXPERIENCED, FROM THE FRONT DESK TO MAINTENANCE TO HOUSE CLEANING YOUR PEOPLE WERE BY FAR THE FRIENDLIEST I HAVE HAD THE PLEASURE TO SPEAK WITH. EVEN THOUGH YOUR HOTEL IS A LITTLE BEATEN PATH I WOULD NOT HESITATE TO RECOMMEND YOUR HOTEL TO MY FRIENDS AND BUSINESS ASSOCIATE. KEEP UP THE […] GREAT WORK. Read moreGenuine Hotels.com guest review
Good sized rooms and very courteous staff.Genuine Hotels.com guest review
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