"Great O/N for Spurs game"
Took the grand kids to see the Spurs playoff & this hotel was the perfect place to stay for one night. Clean, modern room (a bit small for 4), friendly staff, great breakfast, & quick access to AT&T Center and the freeway. Not a neighborhood for walking around, but the free parking is enclosed.Genuine Hotels.com guest review
"Quality exceeds price."
Paying 110, I received a quality of 200+ hotel service.Genuine Expedia guest review
Very helpful staff and good service. shuttle service very helpful aswell.Genuine Hotels.com guest review
I'm sorry I could only stay short while at hotel. It appears management really cares about customer satisfaction and would highly recommend them to anyone.Genuine Hotels.com guest review
"Not worth the price"
I would of never stayed at this hotel, it's old and it's under re-construction. The area made me feel uncomfortable, you would not go out for a walk at night. This is a low budget hotel and location not a property worth the price I was charged per night.Genuine Expedia guest review
It was supperGenuine Hotels.com guest review
Staff was friendly and helpful. Room was big and clean. Good location. Will stay there again!Genuine Hotels.com guest review
"Awesome stay! Close to Riverwalk!"
Everything you expect of a hotel in this price range and more! To begin with the staff at the front was very nice. I booked a room with 2 queen beds, which had a seperate living area, and 2 seperate TV's. Everything was super CLEAN!! The bathroom was spotless! The beds were fresh and the linens were almost new if not new! The beds were AWESOME! The […] toiletries they provide are top quality! The breakfast was good too! Full, hot breakfast was awesome! The lady attending the breakfast area was great! The hotel was close to many restaurants and close to the Riverwalk. 2 min drive away! Cannot say enough good things about this Holiday Inn! Read moreGenuine Expedia guest review
Nice hotel & staff wish it was closer to riverwalk. Complimentary shuttle made up for distanceGenuine Expedia guest review
"Staff was great!"
This hotel has a great location for the Big League Weekend at the Alamodome but we were most impressed by the staff. They were very friendly and helpful. Breakfast was delicious, too - biscuits and gravy, ham, scrambled eggs, and hot cinnamon rolls just to mention a few of the items. We were very happy with this hotel and will stay there again we when […] go to the Alamodome. Read moreGenuine Hotels.com guest review
"close to riverwalk and alamo"
I had requested an accessible room with a suite, if possible. We were booked into a suite and found that the room was small, the bathroom was not accessible and my mother found it hard to navigate. There was not a shower chair available so we had to purchase one in order for my mother to use the tub. If there had been another available room, we would […] have stayed elsewhere. I will not be using this site again. Read moreGenuine Hotels.com guest review
The rooms were beautiful! Our 2 beds with separate living area was set up very tasteful. Great layout, breakfast was great! We arrived early and our room was cleaned out and ready in 1 hour of our arrival, wonderful service. We will book there again if we go to San Antonio. Still had remodeling going on but service was wonderful!Genuine Hotels.com guest review
"Nice staff and comfortable room"
We thoroughly enjoyed our stay. The staff was friendly and helpful and we appreciated the free shuttle service to the Riverwalk since the Riverwalk is about a 15 minute walk. The hot breakfast was delicious. Our room was clean and comfortable. I would recommend this hotel to others.Genuine Expedia guest review
"San Antonio Stay"
I booked the room through Hotel.com and then called the staff at this Holiday Express in San Antonio. The staff was very friendly and accommodating. They made sure all was well and we were welcomed guests. Thank you.Genuine Hotels.com guest review
Parking is somewhat tight...Genuine Hotels.com guest review
"Would not recommend"
I will not stay here again.Genuine Hotels.com guest review
"Liked shuttle service"
They were so nice there. The driver was friendly and we did not wait long for a ride. He gave us his card to call him and he was very prompt. My only complaint was the beds. They are obviously older and not comfortable. We had stayed another night at the Holiday inn in Georgetown and the beds there were very comfortable. The staff were very nice and […] helpful. We will probably stay again, but hope as they upgrade they start replacing mattresses. Read moreGenuine Expedia guest review
"Good place to stay"
Hotel is under remodel, but they did a great job of keeping the work areas clean. Staff is very friendly and helpful. Parking is treacherous due to small spaces not good for dually trucks. We go down every year for the Rodeo and we stay here. Good breakfast. Rooms are clean, showers good choice of shower heads! two thumbs up!!Genuine Hotels.com guest review
"Nice hotel close to riverwalk"
Had a great experience at this hotel. Everything is in walking distance (riverwalk, Alamo, tower of the Americas). They have a free shuttle service, and the free breakfast was good. We will come back for our next visit.Genuine Expedia guest review
"Not up to standards"
Although we already knew it was under construction we were "sold" on the fact that our room was one of the ones already completed. Not so much. It really looked like a remodel job gone bad like you see on HGTV. The room was clean but had plaster filled holes already painted over so I know they're not coming back to fix them. Door jams that had been […] cut with no intention of replacing them. You could see light completely around our door and you could literally place all of your fingers under the door. If any of the HI Express execs decided to stop by and take a look I'm sure this "home remodel job" would come to a screaching halt. Read moreGenuine Hotels.com guest review
"Nice location. Shuttle service was great."
Would recommend this hotel.Genuine Expedia guest review
"Nice hotel but questionable neighborhood."
Nice hotel but walls were thin. We could here people walking around upstairs,showering etc. our room was on the Commerce st side so was noisy.Genuine Expedia guest review
The location was great for us to be able to walk to Alamodome, without having to worry about parking. Hotel was nice. :)Genuine Hotels.com guest review
"Close to AT&T center"
Ongoing renovations. Small outdated room, mold on bathroom walls, paint coming off walls. Good location to stay for a Spurs game. Rate was high for the quality of the room provided.Genuine Hotels.com guest review
"Typical Holiday Inn"
It went well.Genuine Hotels.com guest review
"Close to Alamo Dome and downtown"
Nice property good breakfast, friendly staff, walking distance to Alamo Dome where we wanted to go.Genuine Hotels.com guest review
Hotel under remodeling process, a bit of discomfort and messy because of this project.Genuine Hotels.com guest review
"Heavy Construction & Questionable Neighborhood"
When seeking lodging that would be near our sporting event, we came across this listing. The convenience to the stadium was almost perfect. However, it took us a while to actually find the building because there was no visible signage when coming from the direction we did. Secondly, the neighborhood seemed "suspect" and not very safe. There was a lot […] of construction going on outside of the hotel, as well as on the main entry floor. But on a good note - the desk worker was very kind a gracious and she did apologized for the "appearance" of the hotel due to their remodeling. The room itself, was very clean and comfortable. --- If they fixed up the exterior, this wouldn't be a bad place to stay for the price. Read moreGenuine Hotels.com guest review
"NOT EVEN CLOSE TO RIVER WALK AND OVERPRICED"
I was in San Antonio for my granddaughter's graduation from UT San Antonio and I selected the Holiday Inn River Center because i was led to believe that it was centrally located near the Alamo Dome and the River Walk. All of the family booked rooms at this hotel. Hotel was overpriced for what it offered. Even though hotel is advertised to be located […] in the River Center, it is not close to the River Walk. The hotel shuttle shuts down at 10 PM, normally, but on the Friday night that we were staying there, it shut down at 7 PM for staff Christmas Party. If you go out to dinner and a club, you will have to arrange your own transportation back to the hotel. There are no restaurants or anything else near the hotel, The hotel lobby was under construction during our stay and the gathering area was limited for meeting with family and friends. The breakfast was lame compared to other Holiday Inn Express locations. NO REAL BUTTER. I do not eat margarine, butter substitutes or other artificial spreads. Staff was friendly. The hotel is close to the Alamo Dome but on the wrong side for entrance to events. Rooms were uncomfortable because there was no comfortable chair on which to sit and relax or watch TV; beds were fine. Read moreGenuine Hotels.com guest review
We stayed here in order to attend a college graduation at the Alamadome. It was close enough that we felt comfortable walking to the dome with our 3 year old. Building was being remolded during our stay. But it is a nice hotel for the price!Genuine Hotels.com guest review
"Very close to Riverwalk"
Hotel staff was very helpful and nice. It is great they have a Shuffle service to Riverwalk and area so no need to drive our car, Hot breakfast was good.Genuine Expedia guest review
"Close to Amtrak Station and Downtown"
We arrived off the Amtrak train at 5.15am (2 mins walk) and were warmly welcomed and accommodated. By 7.30am we were on the courtesy shuttle downtown ( walkable, we walked home after dinner on the river). Yes the hotel is under going refurbishment but it did not inconvenience us at all and the hotel will be more fantastic when it is finished. The room, […] facilities and breakfast were excellent, the service outstanding. Congratulations and thanks to the staff, you made our stay very memorable. Stay here, you will not be disappointed. Read moreGenuine Hotels.com guest review
"it was ok but will pick another hotel next time"
Pictures on the website were totally misleading. Will not be staying here again.Genuine Hotels.com guest review
"Special Event Trip"
Hotel Staff was Very Helpful and Polite. Breakfast was Decent. Location was Not Very Easy to find. We had a room on the first floor and were very disappointed in the Noise Level around our room. We could here the Wind Howling against our window during the night, which made for A Very Restless Night. Also, we could hear footsteps from the second floor […] in the early morning hours, which kept us Awake along with the Sound of the Wind, needless to say, we did not get much sleep. Very Dissapointing! We will Not Stay at this Hotel Again. Read moreGenuine Hotels.com guest review
"Close to Alamodome"
Yes, the hotel is undergoing renovations, but the room was clean. I was there to run the Rock n Roll Half-marathon and the hotel was right at the start line and very convenient to the finish. I would stay there again. You can walk to downtown from the hotel.Genuine Hotels.com guest review
"Nice hotel, good service, good breakfast"
This was a nice hotel, close to everything. They were under construction, but that didn't affect the service or cleanliness of the rooms. The breakfast was good & free. The staff was very pleasant.Genuine Expedia guest review
"Best motel ever"
It got everything you need. Great breakfast and service. Close to Alamo and river walk. They even provide shuttle for free to the tourist sites. Will definitely stay there again.Genuine Hotels.com guest review
"Most convenient to Alamodome"
It is a decent walk (~0.5 miles) to the city center, and the hotel even provides a shuttle if you would rather ride. The staff are very courteous and eager to help - they even had a bottle of water waiting after I went for an hour long run. The downside - a very significant one - is that the shower head was inoperable. But, this wouldn't matter if you […] love baths. Read moreGenuine Hotels.com guest review
"not happy with rooms"
room had musty smell we booked for two nights but was not happy with room only stayed one night went to another hotel.Genuine Hotels.com guest review
We chose this hotel because it said it was in the river center area. Not really. I wanted to be able to walk to things but this hotel is in a sketchy area so we drove everywhere. It wasn't fun getting a 4 month old in and out of a carseat all day! Plus the hotel is doing construction so hoops luck trying to sleep during the day!Genuine Hotels.com guest review
Room stated it had 2 queens and sofa bed. Beds were full size and there was no sofa bed. Once remodel is done hotel will be beautiful.Genuine Hotels.com guest review
"close to alamodome"
Hotel is undergoing renovation so might be better soon. Room clean and large, bed comfortable. Curtains shredded. Location - run down area, needs better security for parking area, nothing close to eat at but free shuttle will get you to riverwalk area in 5 min. Front desk and driver both very friendly. Would not stay here again unless going to Alamodome […] for event and remodel done. Read moreGenuine Hotels.com guest review
"overall great stay"
I really enjoyed the stay... we had a suite which worked out great! a lil small but it was fine.. going through some renovation but wasn't a problem. The pool is small but the kids still had fun! Breakfast was okay, the shuttle service was awesome....I would stay here again!Genuine Hotels.com guest review
good stay ,Genuine Hotels.com guest review
We really enjoyed it, the lobby was being renovated but will be real nice when complete. The staff was incredibly friendly and the breakfast was really good. They had a convenient shuttle service to the river walk.Genuine Hotels.com guest review
"Not what I expected..."
Stayed for a week because I could not cancel the reservation. We could hearneverytime the people next door flushed the toilet or turned the faucet on...which was all night long.Noisy hallways, noisy restaurants behind the hotel until about midnight. Old hotel...will not be staying here again. Lesson learned.Genuine Expedia guest review
"Close to hospital"
very clean rooms, breakfast buffet had a lot to choose from, warm food, staff was very politeGenuine Hotels.com guest review
The hotel was under renovation... I should have been notified while making my reservation...Genuine Hotels.com guest review
Overall nice room and service, the exception was that doors and noise were made starting at 5am-7am from drunken guest. Learned later that the noisy guest gave the hotel problems the night before.Genuine Hotels.com guest review
"Being Renovated for Summer!"
First off this is NOT on the river walk or close enough to the Rivercenter that you can walk. Unless you want to walk about a mile and in traffic with no sidewalks because of construction. Not a win-win in my opinion. Renovation is going on: Summer is bad timing to be at the hotel when its being renovated. But it needs it!! The hotel is run down the […] swimming pool or more like the size of a large hot tub, and the mold needs to be dealt with. The carpets were so dirty in our room that it made for dirty socks every day. The only plus was the shower! New Tub/Shower combo but the faucet dripped and the toilet made a LOUD clunking sound when flushed. Was nervous to use to not disturb other guests, was that loud! When we arrived my boys had to wait outside because the construction crew had a jackhammer going on and the front desk person was wearing ear plugs. Its funny when you think that yelling at the top of your lungs for a simple conversation is needed. Read moreGenuine Expedia guest review
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