"Needs to be cleaner"
The front desk staff are very nice. Second time staying here & they really need to step up the cleaning. Both times rugs near beds are filthy.Genuine Hotels.com guest review
"Very nice, new looking hotel."
We stayed after a day at the new Country Living Fair that was held in Rhinebeck, NY. Continental breakfast wasn't all that great but everything else was very nice and nice staff. I would stay here again.Genuine Hotels.com guest review
I wasn't impressed with the cleanliness of our room. We had to ask for more towels, soap in the bathroom & pillows were flat. The half & half for the coffee in the morning were spoiled -- I tried about 6 and gave up.Genuine Hotels.com guest review
"O.K place to stat."
Comfortable experience. No problems. Thats all the is. No further comments.Genuine Expedia guest review
Attended my daughters graduation at Vassar, and found virtually no vacancy in Poughkeepsie (10 months ago). Was surprised that Highland was half the distance to Fishkill and the room rates at the Highland Super 8 were almost half of the alternatives on the other side of the mid hudson bridge. Very comfortable bed, almost room darkening curtains and […] 24 hour business ctr made for a restful stay. No reference to this gem on the Vassar commencement "places to stay" but Hotels.com once again saved the day. Read moreGenuine Hotels.com guest review
"Housekeeping needs work. Hallways smelled of cigar"
Case of Beer was left in room from prior guests. Hallways smelled of cigarette smoke. Bed was uncomfortable.Genuine Expedia guest review
Room was clean and service was good comfortable bed but property looks like construction yard trucks all over but I would stay there againGenuine Hotels.com guest review
"Decent room, decent price"
Perfect for overnight stop. A few extra minutes off the thruway, but nicer than the discount hotels in nearby New Paltz. Satisfied.Genuine Expedia guest review
If you are looking for a reasonable price/decent hotel stay, this is the place to be. I stayed for a weekend with my fiancé and we had a wonderful time. We would definitely go back.Genuine Expedia guest review
"Very good for the price, professional staying"
But the surrounding of the bed floor was dirty and the matress sheet refused to stay in place (too much used) so i spend the night directly on the matress.Genuine Hotels.com guest review
Hotel charged me 3 times for a pet fee, said they would credit two them as mistakes, but did not. Have requested that Amex deny pmtGenuine Hotels.com guest review
"not located to were we wanted to be"
never received maid service or clean towels next day i needed to go get them. room coffee or cups,tissue ran out.Genuine Hotels.com guest review
My room was not very clean, i was there with my two sons, 5,6,, candy paper on the floor, and under the bed... but my boys and i had a great time. I hope it was just a bad day for the staff,,, i would like to go back again, i did like the room, and the set up... i was very happy about that for my boys and i. I thank you for your time,,,,Genuine Hotels.com guest review
"An OK place to stay"
We stayed 3 nights on a family visit. We generally were satisfied with the cleanliness and overall condition of the hotel, plus it was convenient and an accessible location. The continental breakfast was mediocre. Our only negative was that we had to switch rooms upon arrival, because the non-smoking room we were given smelled of cigarette smoke. But […] the desk clerk was very helpful in getting us another room. Overall it's not spectacular but decent and affordable enough for someone making an overnight stay. I wouldn't have any problem staying there again. Read moreGenuine Hotels.com guest review
Kind of dreary but average as far as hotels go. Quiet rooms and courteous staff. No bells and whistles but price was good.Genuine Expedia guest review
"Quickie - Pizza & beer available"
We drove down for the Rhinebeck Sheep & Wool festival and stayed for only one of two booked nights. We left early because we were done early enough to get home before dinner. Pros: Pizza and (cheap) beer available at the check-in desk. Cons: Room was only spot cleaned. We found an old inhaler (exp 5-11) and receipts behind the nightstand, where we […] plugged in our phones. Skids in the toilet, no explanation needed. Read moreGenuine Hotels.com guest review
"Highland NY Motel 8"
We will think twice before staying at a Motel 8 ever again. We had no towels our first and third day. When we came back the second weekend, the second day our room was not cleaned when we return at 3:45 in the afternoon. We put up the do not disturb sign so we could get ready to go out so it never got cleaned at all. The beds and pillows were the most […] uncomfortable we've ever had. The only good thing we can say was that the hotel desk clerks were very nice. Read moreGenuine Hotels.com guest review
"never return to super 8"
horribleGenuine Hotels.com guest review
Expected to hsve srefrigerstor in the room. Was put into an accessible room with no frig.Genuine Hotels.com guest review
"World's worst stay"
It was awful, almost an hour away from the location of the event I was attending! Had no idea of the relative location of the motel vis-a-vis the site of the event when booked the room. The info said exit 18 of the NY Thruway but it wasn't even close!Genuine Hotels.com guest review
"Was told it was 1 mile from culinary institute"
Had I trailered my boat,I would have rode it across the hudson river to get to the hotel.Being told that it was 1.1 miles away from the culinary Institute of america.Genuine Hotels.com guest review
"Within 15 minutes of Hyde Park"
The Super 8 in Highland NY was a wonderful place to stay, a no frills place that offered very polite and efficient service. We stayed in a room that was very close to the front desk it was extemely quiet. The included breakfast was a no frills breakfast but very fresh and clean. The breakfast is especially good for the traveler who wants a good healthy […] breakfast but wants to get on their way. Read moreGenuine Hotels.com guest review
Everything fine except housekeeping which at best was shoddy, The last night the beds were not made, the wastebaskets were not emptied and there was a roach in a drawer! We were not the only ones with complaints! The desk understood but apparently could do nothing. The location was perfect and the price good BUT the lack of housekeeping is not acce […] ptable! Read moreGenuine Hotels.com guest review
"Very unhappy about no elevator at hotel"
The representative that helped us was very friendly. I believe her name was Sarah. She tried very hard to make us happy as we were EXTREMELY UNHAPPY that when we checked in we were told there were no elevators and no ground floor rooms available. We had a lot of luggage and it was very difficult and inconvenient for us. I travel a lot and I will do […] everything in my power to NOT stay at another Super 8 if having no elevators is a standard item. Read moreGenuine Hotels.com guest review
Great stay, the continental breakfast could of been better.Genuine Expedia guest review
Went for a weekend vacation in new Paltz and I was expecting the worst because it's a Super 8 hotel. Surprisingly, it was a good stay. No smell of smoke in my room and the room was kept clean. The front desk receptionist was ok. The breakfast was nothing crazy, cereal toast oatmeal packets coffee juices. Few choices. Overall this hotel surprised me […] and I'd recommend to others. Read moreGenuine Expedia guest review
A somewhat remote setting w/ no shops or resterants nearby. All in all a decent place with nice in home amenities and a continetial breakfast.Genuine Hotels.com guest review
Liked everything except the beds were uncomfortable.Genuine Hotels.com guest review
"SUNY New Paltz parent overnight"
Not too far from the college. Clean and the staff was very professional and helpful. It's too bad you can't go north on 9W from the hotel - you have to go south and turn around. Continental breakfast was very basic, but then again, the rate was inexpensive compared to most hotels in the area. I would stay here again.Genuine Hotels.com guest review
"Great place to stay with a dog"
Good value, big room, clean, comfortable, and best of all, dog friendly!Genuine Hotels.com guest review
The hotel was a bit difficult to get to because you could not make a u-turn off of 9W to get into the enterance. It was also a good thing I brought my gym bag which had not only my shampoo and conditioner (I rarely use the hotel bottles unless they are a brand I recognize) but also my bar soap. None of these amenities were located in the bathroom. Upon […] asking for an iron and ironing board, I was given a small board (which was dirty) and an iron that had mold growing in the water chamber and the dial was broken off of it! When I brought it back to the desk the attendant asked "how that happened?" and gave me a different iron. The sheets on the bed also had several black hairs on the fitted sheet and it was apparent that someone had thrown up on both beds' box springs at some point in time as they were both heavily stained. The mattresses were very uncomfortable as well. Read moreGenuine Hotels.com guest review
"Works for the price"
Myself and 3 of my fraternity Brothers stayed here for our national business meeting. Clean showers and beds. For the price split between the 4 of us not complaining. They were painting all the walls in the hotel and were keeping it very clean. Didn't stop for the breakfast but normal cold cereal, Danishes, donuts, and juice stuff like that. Overall […] it's a Super 8 don't expect too much. Read moreGenuine Hotels.com guest review
The hotel was clean and had nice furnishings. The shower/tub did not drain at all. We requested a wake-up call and it was never delivered. The staff were pleasant.Genuine Hotels.com guest review
"Super8 in Highland, NY"
we enjoyed our stay immensley. will recommend to all our friends & if we come back to highland, NY wouldn't think of staying anwhere but the Super 8Genuine Hotels.com guest review
Basic hotel as expected, but was what we wanted as we were just driving though town and only needed a bed to sleep in. But the hotel, and particularly the room, was seriously filthy. Cigarette smoke had penetrated everything from walls to bed linin, and there were cigarette burn marks everywhere. The carpet was sticky and the furniture was covered in […] dirt. But perhaps is says as much about the type of guests as it does about the hotel itself. So if you like it filthy, this is the place for you. Read moreGenuine Hotels.com guest review
"a fine place"
good place to place your head at the end of a day. Clean, well kept, basic. If I was in the area again would probably stay againGenuine Hotels.com guest review
"Super 8 Highland"
It's in a great location, although access can be a pain as there is one way traffic but no big deal really. Rooms are a good size, clean but if I'm being picky could be cleaner. You get what you pay for really, this isn't a $200 a night hotel, and it shows. Good for a few nights however, and reasonably priced.Genuine Hotels.com guest review
"Clean ,quiet and staff very helpful"
While not for anyone who is looking for something fancy or with a lot of extras, the hotel was inexpensive, clean, and quiet. The staff was congenial and very helpful. they carrried my luggage in and out upon request , as I am handicapped. they helped me find a local mechanic when I had a car problem.Free breakfast was not lavish but adequate. there […] is a quiet little lobby abd nice ating area . Thereis good wi fi service in your room or you can use their guest accessible computer in the lobby area.. Getting onto the property when driving from the south is a little tricky. all in all I wpould stay here again. Read moreGenuine Hotels.com guest review
The hotel was well situated for my visit and the reception staff were extremely efficient and helpful. HOWEVER the room was unclean. There were no clean towels provided, only several dirty ones, a discarded tissue which was dirty and damp on the bathroom floor and someone had left the remains of a 'Takeout' meal in the fridge. I suspect the sheets had […] not been changed as the overall standard of cleanliness in the room was poor. It seemed a shame as the guy on duty in reception was very helpful! I feel I must also add that I stayed at several hotels whilst in the USA and the standard of the 'lower' budget hotels was not as good as I had expected!!! Read moreGenuine Hotels.com guest review
"convenient for visiting Poughkeepsie"
The hotel is close to the highway, with a fast connection to Poughkeepsie (if you have a car :-))Genuine Hotels.com guest review
nuitée agréable pour 6 personnes. un bémol pour la propreté du canapé lit complètement inconfortable matelas et sommier. très sale entre le sommier et matelas. un seul lit pliant disponible pour 2 personnes !Genuine Hotels.com guest review
Séjour pour se reposer entre 2 longues journées de route. Correcte dans l'ensemble.Genuine Hotels.com guest review
Et meget behageligt motel, med alle de nødvendige faciliteter der kræves for denne type overnatning. Meget velholdt og virkelig god værdi for pengene.Genuine Hotels.com guest review
wij hadden maar 1 min puntje aan dit hotel onze kamer rook erg muf en naar rokers ondanks dat wij een rookvrije kamer hadden aangevraagd.er was veel werk volk in dit hotel wat ook aan de tapijten in de hallen te zien was onbijt was goed de locatie is goed.smorgens aan de balie doorgegeven over de kamer men zou er naar kijkenGenuine Hotels.com guest review
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