Great all around! Only thing was that we arrived at midnight and no shuttles were available for this hotel. Take a an for 17 canadian dollars. Will be back!Genuine Hotels.com guest review
"Good service for the money"
Hotel was older and in need of some repair such as cleaning and straightening the hall carpets, and hallways needed additional light to make more inviting. Underground parking was adequate but very tight to get in and out. However, staff was very courteous and helpful, and continental breakfast was fresh and well stocked. Location was in-town, but fairly […] close to the airport. Overall, good value for the money. Read moreGenuine Hotels.com guest review
great all round. Not fancy but it is very clean & comfortable. 2 thumbs up.Genuine Hotels.com guest review
This hotel will do for 1 or 2 nights. Convenient for airport access. Was disappointed with the bed....it was really hard, breakfast was good and there were a couple of good restaurants very close by.Genuine Expedia guest review
"wifi is bad"
could not receive the good wifi in the roomGenuine Hotels.com guest review
"Very small room"
The smallest room I have ever stayed at.Genuine Hotels.com guest review
"A dirty and noise hotel"
The room is not clean, especially the bath room. It is noise during night.Genuine Expedia guest review
Hotel is in nice area, but there were a few issues. There were long black hairs on bathroom floor, carpet was stained, and blankets had holes/fuzz on them.Genuine Expedia guest review
"Average Hotel, unconfortable beds"
Rooms where small, the wifi didnt work in our room but they managed to change us to another room. Beds where too firm for us.Genuine Expedia guest review
"Excellent staff makes a difference"
Had a great stay. The hotel was very well taken care of and managed. Both the afternoon counter person and the 3:45 am counter person was super!!!! Would be willing to stay there again. Very close (within 2 blocks) to restaurants and an absolutely huge mall. Made Vancouver a fun stop over.Genuine Hotels.com guest review
"Convenient close to airport."
Good for overnight stay when connecting to early morning flight.Genuine Expedia guest review
"Extremely Nice and Better than Expected"
Flew in early for a cruise. The Hotel shuttle from airport was prompt & the Abe Driver was terrifi. The staff at the desk was a great help for us with instructions and arranging transportation to the ship. I'd recommend this hotel very enthusiastically to anyone needing a stay in Vancouver!Genuine Expedia guest review
"nice hotel very close to the airport."
when we reserve this hotel-room it says that the breakfast was included, but sepricely we heard that it was on surcharge, that's not good !!!!!Genuine Expedia guest review
"Lower price, low quality, poor service."
We were 7 adults and a toddler booked in 3 rooms. The desk clerk who checked us in never smiled. The rooms were very clean but a bit worn around the edges. Old fashioned tube TV and most cable channels not subscribed. Curtain pull in my room was broken and scratched my hand. The bed was very hard; I woke a couple times from pain in my hips. We booked […] this hotel because we were a large party that wanted a free shuttle to the airport the next day. Checkout time is 11 AM. My daughter told the desk clerk our flight wasn't until 2:30PM and requested we delay checkout until noon. The desk clerk repeated checkout time is11:00 am, and if we wanted a ride to the airport we had to go at 11; he would not take us at noon. His attitude was unfriendly and uncompromising. We had 7 large bags and each of us had 1 small bag/backpack and 1 carry-on. They loaded us into an 11-passenger van with 2 other guests who had the same amount of luggage. Some of the luggage had to take the front passenger seat, so we were packed into the remaining 10 seats like sardines holding most of our carry-on bags. The only blessing was the ride to the airport was brief. Read moreGenuine Expedia guest review
"Great for overnite stay"
My only concern was the hall carpet on the 4th floor. the carpet had several large 'wrinkles' that could cause one to trip. Other than that, the hotel was lovely and the staff very helpful.Genuine Expedia guest review
"Very clean and nice room"
It was a great affordable place to stay after travel with free shuttle and complementary breakfast. The lady at Hotels.com told me a shuttle would be waiting for me at midnight but the hotels shuttles only run til 9:30 so I had to take a cab. Other than that it was well worth the $.Genuine Hotels.com guest review
Good hotel including free parking and free wifi and free breakfast, near the airport and skyline to Vancouver with a very low price compare to other hotels in the area.Genuine Expedia guest review
The sink in the bathroom had a long crack across the whole basin though clean. There was no safe in the room. Plenty of clean storage space.Genuine Expedia guest review
"Romantic visit to Richmond"
It met my expectations...Genuine Hotels.com guest review
Arrived very early but our room was ready within 10 minutes while we had coffee in the lobby. Friendly staff, good breakfast, free shuttle to airport and reasonable price. Definitely recommendedGenuine Expedia guest review
"Overall it met my expectation..."
First time stay in VanCity. For safety reason, a friend recommended staying in Richmond. There are many hotels in this area. We searched hetels for free but secure parking garage. (Drove with our own vehicle with WA plates.) The hotel staff was very friendly. The room was clean with no smell. Only few blocks to the Richmond shopping centre. Everything […] was fine until late night. There was a pub cross the intersection and people were drunk and yelling after midnight. Choose a room on the back side of the building (not facing the main street) if you can. Breakfast bar with fresh waffle was a plus. Read moreGenuine Expedia guest review
"A pleasing stay"
Over stay in the hotel is pleasing. It is also close to a lake that I could take a morning walk after breakfast.Genuine Expedia guest review
"Quality Near Hospital and Airport Downtown"
Clean hotel with secure parking, breakfast and courteous front desk. Received a room at front of hotel overlooking street that was somewhat noisy and the room had a desk that could not be used as it was used to hold the small fridge and TV. Bathtub did not have stopper but a call to the front desk solved the problem. Price was right and would stay […] again. Read moreGenuine Hotels.com guest review
Great location if you are visiting people in Richmond. Nice, friendly staff. Price was OK considering the season. Breakfast and airport shuttle are OK. My only problem was their beds, which are sprung, I have been traveling extensively in the US for more than a month and stayed in around 6 hotels, and this was the only hotel that was still using […] springs and the quality of my sleep reflected it. Read moreGenuine Expedia guest review
"Good Near to Airport Stay"
We stayedin this hotel overnight before catching an early flight. Room was comfortable, and secure underground parking left us feeling....well, secure! This is not the Ritz, but it is convenient to the airport and there were some restaurants within an easy walk.Genuine Hotels.com guest review
"Quality Hotel - hard to ignore carpet spots - eew"
I don't think we'll be back. What sticks in our mind was how gross the carpet in our room was. Dark colored spots about the size of a quarter. Give this any extra thought, and you'll reach the same conclusion as we did. Other than that - the person at the front desk was helpful. Parking was good. A small complimentary breakfast was provided. Bed was […] OK. Read moreGenuine Hotels.com guest review
"can't wait to go back"
it's nice one and i like this hotel..it's clean and all the employee are nice too..The rooms are clean and roomy too..also i like the parking lot too..Genuine Expedia guest review
"Quality Hotel - Richmond, BC - Good service qualit"
I had booked the King bed and got it. The bathroom vanities are nicely done. The room was neat and clean. The room also had a mini-fridge. I didn't have any complaints about the room. The breakfast was complimentary. But it is only a basic breakfast. Not a very good quality breakfast but not very bad either. Parking was also free. The pillows were hard, […] which I loved. Read moreGenuine Hotels.com guest review
Very clean, comfortable beds, close to activities and airport, would stay again!Genuine Hotels.com guest review
We chose this hotel for the convenience of a restaurant and the skytrain, however if you want to watch television and catch up on the news....stay elsewhere. There is NO television whatsoever. Very disappointed after being out of Canada for the past 3 weeks and hoping to watch some local news but to no avail. Do not stay here....go to the Ramada next […] door. We are going to ask for a refund and move immediately. Read moreGenuine Hotels.com guest review
"Near Vancouver International Airport"
Friendly staff and very friendly shuttle bus driver. Would stay there again if possible. Near good Chinese restaurants. Breakfast included in price.Genuine Hotels.com guest review
"close and convenient to Vancouver airport"
This hotel is located very conveniently to Vancouver International Airport and with the hotels new 24 hour pick up policy is reached in a very short time. This time I did not like the room having only a double bed for two. The quality of service is good and the proximity of restaurants ads to an effortless stay.Genuine Hotels.com guest review
"simple ,priced right and good location"
it was a simple and clean room for the price conveniently located near a mall and tons of restaurants plus it was close to the airport which they have a free 24 hour shuttleGenuine Hotels.com guest review
"Awesome overnight hotel!"
Great location, lots of nice affordable restaurants. Comfortable and quiet, only drawback is a shared van service. Airport van only runs once per hour at :15 minutes after every hour, but, at least it runs 24 hours. This is unlike many YVR airport hotels who start their van service at 0600, which causes you to miss the early eastbound US flights. I […] will definitely consider this hotel again when connecting through YVR. Read moreGenuine Hotels.com guest review
They had 24 hour shuttle service, which was great for my 6 am flight.Genuine Hotels.com guest review
"Excellant Place to stay."
have had excellent rooms on both of my stays there. Had a corner room with a wall of windows and a quiet back room. Beds were quite comfortable and both rooms were clean, neat and tidy. They looked brand new.Shuttle to airport. and 2 blocks to Skytrain station. Very affordable and will stay there again.Genuine Expedia guest review
nice comfortable stay. close to airport. NO COMPLAINTSGenuine Hotels.com guest review
"Close to airport and transit to Vancouver"
Prompt pick up from the airport and 2 blocks from the sky train station made this a convenient location.Genuine Hotels.com guest review
Good location close to airport, however poor schuttle bus service. You have to phone ahead for service and the hours are limited. The staff are friendly and rooms are clean.Genuine Expedia guest review
"It was a good stay still"
It was our second time staying at this hotel. The hotel is clean and quiet, room was facing the parking lot. Too bad the hair dryer didn't work. Breakfast was good but this time we didn't have eggs.Genuine Hotels.com guest review
"Good hotel for Airport Transfers"
Hotel is reasonably close to the airport and is located in the same area as other hotels. The rate is a good one and includes a light breakfast and shuttle/taxi to and from airport. Hotel is centrally located and near some good restaurants.Genuine Expedia guest review
it was fine. close to our events. we would stay there again. the only thing was the breakfast was coldGenuine Hotels.com guest review
Comfortable beds, good breakfast. Shopping was close enough to walkGenuine Expedia guest review
Overall is Ok, except the bed really tiny.Genuine Hotels.com guest review
"Hotel with airport shuttle and less expensive"
quite fine for stop over and all we needed was place to sleep. Quiet and with good breakfast. Hallway carpets need replacement but otherwise very adequate for our needs.Genuine Expedia guest review
"just what i needed"
I stayed at the sheraton the night before and did not feel comfortable at all. Walked across the street to quality and knew i was home. Service was spectacular from every staff member i encountered. In the early evening, i asked the desk clerk where the nearest store was so i could get milk for my daughter. She gave me two cups of milk from the breakfast […] kitchen and saved me the trip. I WILL STAY HERE AGAIN. Read moreGenuine Hotels.com guest review
"convenient and comfortable"
Overnight stay - clean, comfortable, pleasant front desk staffGenuine Expedia guest review
We checked in late and they don't have a restaurant, but the location of the hotel is great. The front desk agent suggested to eat at the pub across the street and it was amazing. The food was delicious! There is also a steak restaurant nearby but was closed that day. So the lady was great suggesting the pub! The only thing that made me give a 4 for […] the condition is the carpet in the hallway on the 4th floor: it is not in the best condition. Other than that, our room was really nice! Read moreGenuine Hotels.com guest review
"Very convenient to the airport"
Meeting a flight from Europe it was very delayed the driver waited for us.Genuine Expedia guest review
"Good choice for a Vancouver airport stopover"
This is an easy access place to stay overnight if you are flying into Vancouver late. East to find, quick check-in, fairly good sleep quality ( not too much traffic or sirens) and breakfast Although no gluten free options and limited protein. I did not eat anything Just had coffee. The carpets are tired bit clean Great TV and channels. Just a stop over […] but I would stay again Read moreGenuine Expedia guest review
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