"Convenient place to stay - great breakfast."
The only thing I would advise is that there be detailed information on how to catch the shuttle from the airport. The airport information people gave incorrect information. If you could advise all people to CALL the hotel first thing, instead of simply standing and waiting for the busses to arrive.Genuine Hotels.com guest review
"Great location at an affordable rate"
The location was great for me. It was in the heart of Richmond Centre and close to the sky train so I could easily head into Vancouver downtown when I needed to.Genuine Hotels.com guest review
The location is very close to the airport. The hotel provides free airport shuttles. Breakfast is complementary but can have more varieties in future. Comfortable room with high speed free wifi.Genuine Expedia guest review
Great all around! Only thing was that we arrived at midnight and no shuttles were available for this hotel. Take a an for 17 canadian dollars. Will be back!Genuine Hotels.com guest review
"Good service for the money"
Hotel was older and in need of some repair such as cleaning and straightening the hall carpets, and hallways needed additional light to make more inviting. Underground parking was adequate but very tight to get in and out. However, staff was very courteous and helpful, and continental breakfast was fresh and well stocked. Location was in-town, but fairly […] close to the airport. Overall, good value for the money. Read moreGenuine Hotels.com guest review
great all round. Not fancy but it is very clean & comfortable. 2 thumbs up.Genuine Hotels.com guest review
This hotel will do for 1 or 2 nights. Convenient for airport access. Was disappointed with the bed....it was really hard, breakfast was good and there were a couple of good restaurants very close by.Genuine Expedia guest review
"wifi is bad"
could not receive the good wifi in the roomGenuine Hotels.com guest review
"Very small room"
The smallest room I have ever stayed at.Genuine Hotels.com guest review
"A dirty and noise hotel"
The room is not clean, especially the bath room. It is noise during night.Genuine Expedia guest review
Hotel is in nice area, but there were a few issues. There were long black hairs on bathroom floor, carpet was stained, and blankets had holes/fuzz on them.Genuine Expedia guest review
"Average Hotel, unconfortable beds"
Rooms where small, the wifi didnt work in our room but they managed to change us to another room. Beds where too firm for us.Genuine Expedia guest review
"Excellent staff makes a difference"
Had a great stay. The hotel was very well taken care of and managed. Both the afternoon counter person and the 3:45 am counter person was super!!!! Would be willing to stay there again. Very close (within 2 blocks) to restaurants and an absolutely huge mall. Made Vancouver a fun stop over.Genuine Hotels.com guest review
"Convenient close to airport."
Good for overnight stay when connecting to early morning flight.Genuine Expedia guest review
"Extremely Nice and Better than Expected"
Flew in early for a cruise. The Hotel shuttle from airport was prompt & the Abe Driver was terrifi. The staff at the desk was a great help for us with instructions and arranging transportation to the ship. I'd recommend this hotel very enthusiastically to anyone needing a stay in Vancouver!Genuine Expedia guest review
"nice hotel very close to the airport."
when we reserve this hotel-room it says that the breakfast was included, but sepricely we heard that it was on surcharge, that's not good !!!!!Genuine Expedia guest review
"Lower price, low quality, poor service."
We were 7 adults and a toddler booked in 3 rooms. The desk clerk who checked us in never smiled. The rooms were very clean but a bit worn around the edges. Old fashioned tube TV and most cable channels not subscribed. Curtain pull in my room was broken and scratched my hand. The bed was very hard; I woke a couple times from pain in my hips. We booked […] this hotel because we were a large party that wanted a free shuttle to the airport the next day. Checkout time is 11 AM. My daughter told the desk clerk our flight wasn't until 2:30PM and requested we delay checkout until noon. The desk clerk repeated checkout time is11:00 am, and if we wanted a ride to the airport we had to go at 11; he would not take us at noon. His attitude was unfriendly and uncompromising. We had 7 large bags and each of us had 1 small bag/backpack and 1 carry-on. They loaded us into an 11-passenger van with 2 other guests who had the same amount of luggage. Some of the luggage had to take the front passenger seat, so we were packed into the remaining 10 seats like sardines holding most of our carry-on bags. The only blessing was the ride to the airport was brief. Read moreGenuine Expedia guest review
"Great for overnite stay"
My only concern was the hall carpet on the 4th floor. the carpet had several large 'wrinkles' that could cause one to trip. Other than that, the hotel was lovely and the staff very helpful.Genuine Expedia guest review
"Very clean and nice room"
It was a great affordable place to stay after travel with free shuttle and complementary breakfast. The lady at Hotels.com told me a shuttle would be waiting for me at midnight but the hotels shuttles only run til 9:30 so I had to take a cab. Other than that it was well worth the $.Genuine Hotels.com guest review
Good hotel including free parking and free wifi and free breakfast, near the airport and skyline to Vancouver with a very low price compare to other hotels in the area.Genuine Expedia guest review
The sink in the bathroom had a long crack across the whole basin though clean. There was no safe in the room. Plenty of clean storage space.Genuine Expedia guest review
"Romantic visit to Richmond"
It met my expectations...Genuine Hotels.com guest review
Arrived very early but our room was ready within 10 minutes while we had coffee in the lobby. Friendly staff, good breakfast, free shuttle to airport and reasonable price. Definitely recommendedGenuine Expedia guest review
"Overall it met my expectation..."
First time stay in VanCity. For safety reason, a friend recommended staying in Richmond. There are many hotels in this area. We searched hetels for free but secure parking garage. (Drove with our own vehicle with WA plates.) The hotel staff was very friendly. The room was clean with no smell. Only few blocks to the Richmond shopping centre. Everything […] was fine until late night. There was a pub cross the intersection and people were drunk and yelling after midnight. Choose a room on the back side of the building (not facing the main street) if you can. Breakfast bar with fresh waffle was a plus. Read moreGenuine Expedia guest review
"A pleasing stay"
Over stay in the hotel is pleasing. It is also close to a lake that I could take a morning walk after breakfast.Genuine Expedia guest review
"Quality Near Hospital and Airport Downtown"
Clean hotel with secure parking, breakfast and courteous front desk. Received a room at front of hotel overlooking street that was somewhat noisy and the room had a desk that could not be used as it was used to hold the small fridge and TV. Bathtub did not have stopper but a call to the front desk solved the problem. Price was right and would stay […] again. Read moreGenuine Hotels.com guest review
Great location if you are visiting people in Richmond. Nice, friendly staff. Price was OK considering the season. Breakfast and airport shuttle are OK. My only problem was their beds, which are sprung, I have been traveling extensively in the US for more than a month and stayed in around 6 hotels, and this was the only hotel that was still using […] springs and the quality of my sleep reflected it. Read moreGenuine Expedia guest review
"Good Near to Airport Stay"
We stayedin this hotel overnight before catching an early flight. Room was comfortable, and secure underground parking left us feeling....well, secure! This is not the Ritz, but it is convenient to the airport and there were some restaurants within an easy walk.Genuine Hotels.com guest review
"Quality Hotel - hard to ignore carpet spots - eew"
I don't think we'll be back. What sticks in our mind was how gross the carpet in our room was. Dark colored spots about the size of a quarter. Give this any extra thought, and you'll reach the same conclusion as we did. Other than that - the person at the front desk was helpful. Parking was good. A small complimentary breakfast was provided. Bed was […] OK. Read moreGenuine Hotels.com guest review
Not very good at all 2/5 only!!!Genuine Hotels.com guest review
Excellent experience. We arrived at the Vancouver Airport after midnight, called the hotel and was picked up by hotel shuttle shortly after picking up our baggage.Hotel comfortable, great staff - will stay again.Genuine Hotels.com guest review
We were only there for a few hours, but while we were there the hotel was clean and the people were courteous and the breakfast was good. There was a slight mix-up with the pick-up from the airport but other than that everything was good.Genuine Hotels.com guest review
This was our second stay at Quality. It is in a good location, it is a good price and the staff are always very friendly. The airport shuttle bus driver is always very helpful.Genuine Expedia guest review
Very clean, comfortable beds, close to activities and airport, would stay again!Genuine Hotels.com guest review
We chose this hotel for the convenience of a restaurant and the skytrain, however if you want to watch television and catch up on the news....stay elsewhere. There is NO television whatsoever. Very disappointed after being out of Canada for the past 3 weeks and hoping to watch some local news but to no avail. Do not stay here....go to the Ramada next […] door. We are going to ask for a refund and move immediately. Read moreGenuine Hotels.com guest review
"Hotel close to shopping"
I like this hotel very much. I will recommend to my friends.Genuine Expedia guest review
"Convenient and inexpensive, good service"
Have stayed at this hotel several times and have always appreciated the helpfulness of the staff.Genuine Expedia guest review
"Near Vancouver International Airport"
Friendly staff and very friendly shuttle bus driver. Would stay there again if possible. Near good Chinese restaurants. Breakfast included in price.Genuine Hotels.com guest review
"close and convenient to Vancouver airport"
This hotel is located very conveniently to Vancouver International Airport and with the hotels new 24 hour pick up policy is reached in a very short time. This time I did not like the room having only a double bed for two. The quality of service is good and the proximity of restaurants ads to an effortless stay.Genuine Hotels.com guest review
"simple ,priced right and good location"
it was a simple and clean room for the price conveniently located near a mall and tons of restaurants plus it was close to the airport which they have a free 24 hour shuttleGenuine Hotels.com guest review
"Awesome overnight hotel!"
Great location, lots of nice affordable restaurants. Comfortable and quiet, only drawback is a shared van service. Airport van only runs once per hour at :15 minutes after every hour, but, at least it runs 24 hours. This is unlike many YVR airport hotels who start their van service at 0600, which causes you to miss the early eastbound US flights. I […] will definitely consider this hotel again when connecting through YVR. Read moreGenuine Hotels.com guest review
"Good choice for airport stay"
I only stayed here one night after a long flight, but the stuff is friendly, the place was clean and breakfast was included, so would definitely use it againGenuine Expedia guest review
They had 24 hour shuttle service, which was great for my 6 am flight.Genuine Hotels.com guest review
"Close to YVR"
Great location for overnight layover after overseas flight. Staff were very nice. Called hotel from airport for shuttle details, shuttle arrived in 5min. Able to check in a couple hours early. Nice restaurant for dinner beside the hotel. Breakfast buffet at hotel was alright. All that was needed for me was a bed and a shower.Genuine Expedia guest review
"Great Staff & Location"
Very accommodating staff in great location and excellent room and breakfast included.Genuine Expedia guest review
"Excellant Place to stay."
have had excellent rooms on both of my stays there. Had a corner room with a wall of windows and a quiet back room. Beds were quite comfortable and both rooms were clean, neat and tidy. They looked brand new.Shuttle to airport. and 2 blocks to Skytrain station. Very affordable and will stay there again.Genuine Expedia guest review
nice comfortable stay. close to airport. NO COMPLAINTSGenuine Hotels.com guest review
"Close to airport and transit to Vancouver"
Prompt pick up from the airport and 2 blocks from the sky train station made this a convenient location.Genuine Hotels.com guest review
Good location close to airport, however poor schuttle bus service. You have to phone ahead for service and the hours are limited. The staff are friendly and rooms are clean.Genuine Expedia guest review
"It was a good stay still"
It was our second time staying at this hotel. The hotel is clean and quiet, room was facing the parking lot. Too bad the hair dryer didn't work. Breakfast was good but this time we didn't have eggs.Genuine Hotels.com guest review
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