All hotels in Richmond, British Columbia, Canada
1 room, 2 adults
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7228 Westminster Hwy, Richmond, BC, V6X1A1, Canada, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 211 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.7
  • Condition
    3.7
  • Neighborhood
    4.0

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Nice location"
Plenty of restaurants and shopping within reasonable walking distance. Great underground parking faciity. Breakfast buffet was good. Room 409 where we stayed in was noisy. Front desk said it would be checked out and at first they blamed it on the street noise. However, this was constant, non stop humming like that of a fan. I think it could be due to heating the entire building as we were on the top floor in the middle of the building. My husband and I cover our ears with the spare pillows and still couldn't muffle the sounds we heard. If I come back, will ensure we do not get this room ever again. Another thing, all other rooms got a morning Financial Post, we didn't. Forgotten or is it because we got the discounted Expedia rate?
Genuine Expedia guest review
Other trip Jan 29, 2015
A&B
CA
5.0 / 5Outstanding
"Clean and comfortable"
Clean and comfortable. Staff very helpful and attentive. Appreciate the hotel shuttle (runs once an hour). just down the street from a fabulous Greek Restaurant. Will stay again.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
A Traveler
CA
3.0 / 5Good
"Front desk staff needs training/comon sense"
The hotel staff seem confused when I phoned for the shuttle from the airport, we were told a fourty minute wait, and the driver pulled up in 5 minutes. Checking in we asked for a shuttle for my friend to go to the airport at 5:15am, however after she left the staff entered my room TWICE at 6:30am and 7:30am awakening me. My room was one room away from the front desk, seems the fact I hadn't checked out could have been better communicated. When I called the front desk after the second time I received a weak apology about the confusion because of the shuttle, but only 1 person was booked for the shuttle and two for the room, seems simple math. I liked the location, and the room was adequate, bed was comfortable.... if I go back the "DO NOT DISTURB" is going out on the door immediately.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
Elisabeth
CA
4.0 / 5Excellent
"hotel"
very good. shuttle was on time & helpful.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
helen
CA
5.0 / 5Outstanding
"Cute and Classy"
We were just passing through Vancouver with a one night lay-over. The hotel shuttle service picked us up at the airport even though it was late. They again took us back to the airport early in the morning. The hotel looked like it was updated and was very nice. We were given an end room and it was decorated so cute and classy with a very comfortable bed. Our only regret was that we did not get to spend much time in it. They offered a continental breakfast but as our flight left early we were not privileged to partake of it. We truly enjoyed our stay at this hotel.
Genuine Hotels.com guest review
1 night family trip Dec 9, 2014
Jacob
CA
4.0 / 5Excellent
"a stop-over between flights"
The shuttle bus was a fast efficient service. The hotel was within walking distance to the underground, enabling a quick visit to down-town Vancouver. A welcoming and warm place to stay
Genuine Hotels.com guest review
1 night trip Dec 25, 2014
Susan
CA
3.0 / 5Good
"Satisfactory hotel"
Good place to stay overnight between flights. Staff was friendly and helpful.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Sarah M
CA
4.0 / 5Excellent
"EXPERIENCE"
WE STAYED IN ROOM 301 IT WAS LIKE BEING IN A CLOSET. LONG AND NARROW , 5 LARGE WINDOWS ON ONE SIDE. ONE CHAIR AN OFFICE CHAIR AND THE BED DID NOT FACE THE TV. OTHER THAN THAT IT WAS CLEAN AND TASTEFULLY DONE. THIS ROOM SHOULD BE FOR ONE PERSON NOT TWO.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
CA
5.0 / 5Outstanding
"Pleasant surprise"
Needed a room for our late arrival into YVR before heading home on the Island. Arriving late into the airport, we were picked up by our toasty warm shuttle just 10 mins after we called for the service. After our quick check in, we happily retired into our newly renovated room. Though the room was quite small, the bed was uber comfortable and the bathroom was spotless. The next morning we enjoyed the large inclusive breakfast in the bright, renovated eating area. From the front desk, to breakfast attendant, to shuttle driver to housekeeper, service was second to none. In fact, we decided to stay another night so we could take advantage of the beautiful sunny day in Vancouver. The Richmond Centre mall was a very short walk away, and the sky train was across from the mall. We will surely come back again!!!!!
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
james
CA
3.0 / 5Good
"Reception was good,with free shutell, brecfast ,"
The sink water tap will not stop runing,the toilet seat loos,wiggling ,.other than the lack of maintence in the bathroom,was pretty good.I would recommend it ,but check the bathroom !
Genuine Expedia guest review
Other trip Nov 20, 2014
Angus
CA
3.0 / 5Good
"Night before flight"
Was very noisy from the street noise and found it difficult to sleep. Ithad windows all the way round. Otherwise was good and clean room.
Genuine Hotels.com guest review
1 night family trip Nov 4, 2014
Manjit
CA
4.0 / 5Excellent
"Good"
Good
Genuine Hotels.com guest review
2 night family trip Oct 18, 2014
Kuang Jen
CA
4.0 / 5Excellent
"Good hotel with great service."
Excellent service, nice beds. Glad to have the late check out from our late check in. Loved that breakfast was available and included.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2014
Ellisha
CA
4.0 / 5Excellent
"fair price, good quality vs pricing"
hotel is very accessible to transport system, breakfeast excellent, we had front street room,which become fairly calm through the night. good shuttle service .
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
CA
3.0 / 5Good
"Elton John was in town therefore no downtown hotel"
They are in the middle of much needed renovations until Nov. The room was adequately supplied and comfortable. The carpets were the biggest issue hence the replacement. The bathroom fixtures were in need of replacement too. It was quiet and accessible to highways and shopping. Fairly close to Steveston which is a nice walk around visit. The breakfast is the usual fare with lousy coffee. We ate in Stevenson by the water.
Genuine Expedia guest review
Other trip Sep 15, 2014
Mary and Bill
CA
1.0 / 5Poor
wifi very slow
Genuine Hotels.com guest review
1 night business trip Sep 8, 2014
A Traveler
CA
4.0 / 5Excellent
"Needs some updating"
No different to lots of other airport hotels. New carpet required in public places
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
Rodders
GB
4.0 / 5Excellent
"Very nice Hotel close to Airport and Downtown"
Lot of my friends stayed here before, they like the hotel.
Genuine Expedia guest review
Other trip Aug 28, 2014
A Traveler
CA
4.0 / 5Excellent
"Excellent breakfast"
Excellent breakfast and 1 train ride to Waterfront and downtown Vancouver. Very helpful airport shuttle service.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
JM
PH
3.0 / 5Good
"Adequate for short stay"
Just a quick stopover so adequate for my purposes. Did not want to pay so much but rooms in high demand at this time.
Genuine Expedia guest review
Other trip Aug 11, 2014
stephen
CA
4.0 / 5Excellent
staff was not as friendly as other hotels. Breakfast at 630 is quite late for our liking. People were lined up before 6, all waiting. Rooms were nice, spacious, clean.
Genuine Hotels.com guest review
1 night trip with friends Jul 28, 2014
ballol's
CA
3.0 / 5Good
"Good location."
Staff helpful and friendly. We were unable to check in early (we arrived in a.m.) but were able to leave our luggage in a secure room. Breakfast included was good as not too many restaurants nearby open in the morning.
Genuine Expedia guest review
Other trip Aug 6, 2014
Bork
CA
2.0 / 5Fair
"Good Chinatown hotel"
Reasonable price for a good Chinatown hotel in Vancouver....close to all authentic Chinese restaurants and malls. Unfortunately, the double room assigned to us was a tiny one (on the south end). No room change...hotel was full.
Genuine Hotels.com guest review
1 night family trip Jul 29, 2014
A Traveler
IE
2.0 / 5Fair
"i wouldn't stay here again!"
If you want super basic motel-like hotel room then this place could be for you. Would not stay here again way too cheap and depressing. Tiny room. Drapes were tattered. Noisy road made it hard to sleep. Bed wad ok. Stay at Marriott or Sheraton across the road! !
Genuine Hotels.com guest review
1 night family trip Jul 26, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great for overnight before early morning flight"
Hotel met my needs. I left my car there for $10 a day and took the shuttle to the airport. Car was parked in underground secure parking.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2014
MM
CA
1.0 / 5Poor
"This Hotel needs major cleaning."
The only good thing I can say about this hotel is location. It is close to the airport, Richmond center and a nice park behind it. Hotel lobby is the only clean and tidy area you can find in the hotel. Carpet was ripped and dirty in the room and also along the hallway. Bathroom condition was horrible.
Genuine Expedia guest review
Other trip Jul 26, 2014
Lee
CA
4.0 / 5Excellent
"Quality Hotel Airport South, Richmond, Vancouver"
Quality Hotel Airport South as a boutique hotel is not bad after all. However, the front-desk staff need to show some greetings to guests (i.e. a few friendly smile - never be wrong). It doesn't matter to how many stars your hotel gets/ or how much you earn, but rather, it's a standard prerequisite for professionalism of this industry/ tourism industry. They need to understand that it is a chained-brand hotel: they work under the name of Choice Hotels. Most guests would travel around and stay at one of the Never undermine the impact on guests of how you present your hotel and always try to think from a guest's point of view. If some of you couldn't do that, do try to look for some other professions that suit you. We do need to retain the quality of this industry. In addition to that, the cleaning staff have done great job on keeping all things tidy; that's beyond 2-3 star hotel standard. It's marvellous. A few other staff show sense of ownership to keeping the hotel running operationally: i.e. some guests don't know something about the facility, they would explain to them accordingly.
Genuine Expedia guest review
Other trip Jul 19, 2014
A Traveler
CA
5.0 / 5Outstanding
"Excellent"
Almost everything/body was excellent including the extensive breakfast. Only problems, which I mentioned to them, was that the floor under the dresser had not been vacuumed for a long time (discovered that when picking up something from the floor, and the creamers were sitting in melted ice water such that everybody had to put their fingers in the water (a foodsafe no-no).
Genuine Expedia guest review
Other trip Jul 1, 2014
singing Pat
CA
2.0 / 5Fair
"Okay ????"
Not very good at all 2/5 only!!!
Genuine Hotels.com guest review
1 night trip with friends May 30, 2014
A Traveler
CA
4.0 / 5Excellent
"Convenient and nice"
Good location, a five minute walk from the Canada Line and Richmond Centre, clean and comfortable. A Decent continental breakfast is also included. Only negative was the owner or manager berating who appeared to be the supervisor of the chambermaids in the lobby about the untidiness of some of the rooms after they had supposedly been cleaned. He was concerned about what guests would think of the hotel but these sort of things need to be done in private because as a guest, I don't really want to hear the inner workings of the hotel. Strange behaviour.
Genuine Expedia guest review
Other trip May 31, 2014
Geoff
CA
4.0 / 5Excellent
"Good hotel near airport"
Good to have pick up and drop off at airport for free.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
AU
5.0 / 5Outstanding
"Overall quality"
Quality is the name and quality is what you get. Great environment, great food and very knowledgeable staff. Shuttle service was great. It was just like being at home.
Genuine Expedia guest review
Other trip May 10, 2014
Michael
CA
4.0 / 5Excellent
"Close to Hospital"
I like to stay here because it close to hospital and my specialists, for I have to do a lot of Medical Travel.
Genuine Expedia guest review
Other trip Apr 29, 2014
Laurie
CA
5.0 / 5Outstanding
Excellent experience. We arrived at the Vancouver Airport after midnight, called the hotel and was picked up by hotel shuttle shortly after picking up our baggage.Hotel comfortable, great staff - will stay again.
Genuine Hotels.com guest review
1 night family trip Apr 16, 2014
Tore Pettersen
CA
4.0 / 5Excellent
We were only there for a few hours, but while we were there the hotel was clean and the people were courteous and the breakfast was good. There was a slight mix-up with the pick-up from the airport but other than that everything was good.
Genuine Hotels.com guest review
1 night family trip Apr 14, 2014
A Traveler
CA
4.0 / 5Excellent
"Comfortable Stay"
This was our second stay at Quality. It is in a good location, it is a good price and the staff are always very friendly. The airport shuttle bus driver is always very helpful.
Genuine Expedia guest review
Other trip Apr 10, 2014
A Traveler
CA
5.0 / 5Outstanding
Very clean, comfortable beds, close to activities and airport, would stay again!
Genuine Hotels.com guest review
1 night trip Feb 24, 2014
Jacquie
CA
1.0 / 5Poor
"Very Disappointing"
We chose this hotel for the convenience of a restaurant and the skytrain, however if you want to watch television and catch up on the news....stay elsewhere. There is NO television whatsoever. Very disappointed after being out of Canada for the past 3 weeks and hoping to watch some local news but to no avail. Do not stay here....go to the Ramada next door. We are going to ask for a refund and move immediately.
Genuine Hotels.com guest review
3 night trip Mar 3, 2014
A Traveler
CA
5.0 / 5Outstanding
"Hotel close to shopping"
I like this hotel very much. I will recommend to my friends.
Genuine Expedia guest review
Other trip Mar 3, 2014
A Traveler
CA
4.0 / 5Excellent
"Convenient and inexpensive, good service"
Have stayed at this hotel several times and have always appreciated the helpfulness of the staff.
Genuine Expedia guest review
Other trip Feb 19, 2014
Mary
CA
5.0 / 5Outstanding
"Near Vancouver International Airport"
Friendly staff and very friendly shuttle bus driver. Would stay there again if possible. Near good Chinese restaurants. Breakfast included in price.
Genuine Hotels.com guest review
1 night trip Jan 30, 2014
Lloyd
CA
3.0 / 5Good
"close and convenient to Vancouver airport"
This hotel is located very conveniently to Vancouver International Airport and with the hotels new 24 hour pick up policy is reached in a very short time. This time I did not like the room having only a double bed for two. The quality of service is good and the proximity of restaurants ads to an effortless stay.
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
A Traveler
CA
4.0 / 5Excellent
"simple ,priced right and good location"
it was a simple and clean room for the price conveniently located near a mall and tons of restaurants plus it was close to the airport which they have a free 24 hour shuttle
Genuine Hotels.com guest review
1 night trip Jan 27, 2014
cindy
CA
5.0 / 5Outstanding
"Awesome overnight hotel!"
Great location, lots of nice affordable restaurants. Comfortable and quiet, only drawback is a shared van service. Airport van only runs once per hour at :15 minutes after every hour, but, at least it runs 24 hours. This is unlike many YVR airport hotels who start their van service at 0600, which causes you to miss the early eastbound US flights. I will definitely consider this hotel again when connecting through YVR.
Genuine Hotels.com guest review
1 night trip Jan 22, 2014
Kent
CA
5.0 / 5Outstanding
"Good choice for airport stay"
I only stayed here one night after a long flight, but the stuff is friendly, the place was clean and breakfast was included, so would definitely use it again
Genuine Expedia guest review
Other trip Jan 13, 2014
Carlos
CA
5.0 / 5Outstanding
They had 24 hour shuttle service, which was great for my 6 am flight.
Genuine Hotels.com guest review
1 night trip Jan 6, 2014
A Traveler
CA
3.0 / 5Good
"Close to YVR"
Great location for overnight layover after overseas flight. Staff were very nice. Called hotel from airport for shuttle details, shuttle arrived in 5min. Able to check in a couple hours early. Nice restaurant for dinner beside the hotel. Breakfast buffet at hotel was alright. All that was needed for me was a bed and a shower.
Genuine Expedia guest review
Other trip Jan 8, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great Staff & Location"
Very accommodating staff in great location and excellent room and breakfast included.
Genuine Expedia guest review
Other trip Dec 31, 2013
Visitor from DC
AU
4.0 / 5Excellent
"Excellant Place to stay."
have had excellent rooms on both of my stays there. Had a corner room with a wall of windows and a quiet back room. Beds were quite comfortable and both rooms were clean, neat and tidy. They looked brand new.Shuttle to airport. and 2 blocks to Skytrain station. Very affordable and will stay there again.
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
CA
4.0 / 5Excellent
nice comfortable stay. close to airport. NO COMPLAINTS
Genuine Hotels.com guest review
1 night trip Nov 3, 2013
A Traveler
CA
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