"luxurious hotel for the price"
love this hotel, spacious. we were a big group of 14, they took all our luggage since too early for check in. when we came back unlike the other hotels we checked in, everything is in each room. breakfast is good too.Genuine Expedia guest review
"Excellent value and customor service"
Would stay there again without hesitation (and tried to- but was booked). Staff were very helpful, rooms very comfortable and a short walk to great restaurants and major sites.Genuine Hotels.com guest review
"Nice hotel with a boutique feel."
We were very happy with the hotel. The grounds were very charming and the rooms were well decorated, with a modern, tile bathroom . The breakfasts were outstanding and the staff couldn't have been more helpful and friendly. It was a little further from the city center, but we quickly learned to utilize the busses which stopped right on our blockGenuine Expedia guest review
"no free wifi/internet"
This was a great hotel. Clean, updated and close to everything. Only downfall, no free wifi for guests. All the B&B's we sayed at had this but not the higher hotel? Also, extra pillows (2 per guests) should be provided. Pillows are flat but bed comfy.Genuine Hotels.com guest review
"Wonderful hotel and staff!"
Our trip was this past May. Great hotel and very accommodating staff. The hotel is located on a busy street but is surrounded by shrubbery and walls so the noise level isn't bad. Nice patio outside. Great breakfast with fresh pastries and a variety of food. Parking is limited so make sure you tell them ahead of time if you are bringing a car. Short […] walking distance to all the local attractions, no more the half an hour. Great restaurants even closer. Would definitely stay there again! Read moreGenuine Expedia guest review
"close to sights"
A good, clean hotel within 20 min. walk of the dome. Abundant breakfast. Overall, a good choice for tourists with one minor quibble (known to me before having made the reservation): Wi-Fi was an extra charge. In all other hotels we stayed at during our two week Italian vacation, Wi-Fi was free.This won't detract me to recommend this hotel highly.Genuine Hotels.com guest review
"very nice but far from the center"
The Hotel is luxurious and spacious. Very Nice personel- helpful and willing. Its location is quite far from the center, 20 min walk at least to the main attractions.Genuine Expedia guest review
"nice hotel if you want a long walk to Duomo"
We were disappointed in two things: 1, for a 4-star hotel, internet should have been free. The hotel has a rather complicated rate system for time you wish to use the internet as well. Mostly, the description of the walk from the Hotel to the Duomo is just wrong. It took us at a moderate pace of walking 30 minutes to move through buses, bikes, motorcycles, […] pedestrians, people waiting for the bus, and narrow sidewalks. Even when we tried it briskly, we improved our speed by 5 minutesl For handicapped people or those who just don't want to pay the expense of a cab to go back and forth, this location is problemmatic Had we known that it was NOT 15 minutes from the Duomo, we would not have stayed there. We were disappointed that often the person at the desk did not know what we were talking about or didn't speak English, even when we used the word "toilette", we had to wait for an English-speaking customer service representative. This was kind of surprising. For suggestions about places, etc., the hotel staff left us confused at times. Read moreGenuine Expedia guest review
"Hotel in Florence away from main attractions"
I cannot recommend this hotel only for its location. We were led to believe that it was only about a ten minute walk from downtown, and it is actually about 20 to 25 minutes. When walking back at night, you pass through a couple of neighborhoods that are not nice at all. There were at least 50 people sleeping on the street 50 yards away from the hotel, […] which was actually scary. Besides that, the hotel is fairly priced, the room was big and the bathroom enormous for European standards. Evrything else was nice, but if you are a tourist you are far away from evrything Read moreGenuine Expedia guest review
Stayed here in 2006, decided to stay again May 2013. Rates are very reasonable compared to other Florence hotels but location is a little further. The room itself seemed a bit worn compared to our last stay. Bathroom was fine. I think it was newly renovated last time we were there. Old non-flat screen TV, not that we cared but others might. We had to […] ask for slippers and robes. They were out of robes but brought us slippers right away. These are minor details but do make one's stay a little more comfortable after touring/walking all day. I would certainly staff again. Read moreGenuine Expedia guest review
"I had trouble with everything."
I had trouble with everything. Parking was an issue. Parking is in nearby parking lot. The card provided by the hotel did not work. AC in the room didn't work. Breakfast was bad.Genuine Expedia guest review
Wonderful place to stay in Florence! Warm and friendly and very accommodating. Par peruse internet but they say that is changing soon.Genuine Hotels.com guest review
The staff was amazing, great place to stay! The view of the park across the street was mind blowing, and the cafe next door was inviting.Genuine Expedia guest review
"nice, quiet bouquet hotel"
san gallo palace hotel is situated in a quiet residential section of florence, just the way we like it. it is a little out of the way to town center, about 20 minute walk, but very manageable. there are local restaurants & stores & laundromats to serve your needs. the staff was extremely helpful and we could not think of any problem with the hotel & […] room condition. we would definitely stay here again. Read moreGenuine Expedia guest review
"Hotel San Gallo Palace"
Great hotel. Clean and bright. Wonderful staff, very friendly and helpful. Located about 20 minutes by walking to old Florence. Great city. Breakfast each morning was good, lots of variity to choose from and friendly staff.Genuine Expedia guest review
"Highly recommended in quiet Florence!"
The hotel was very clean and luxurious. Staff extremely helpful and friendly. Recommended excellent trattorias for lunch or dinner: our two best meals in Italy! Breakfast was buffet with scrammed eggs, pastries, meat, fruit. You could order coffee, tea, cappuccino, your choice, and breakfast staff very welcoming. Located about 20 minute walk from train […] station or 10 minute bus ride. Bus stop one block away and you can buy tickets for 1 euro/person. About 15-20 minute walk to duomo or take bus down as well, bus runs every 5 minutes. Would highly recommend. Only complaint is a very firm bed and flat pillow. Read moreGenuine Hotels.com guest review
"Good hotel, regular location."
Good hotel, walking distance to where the action is around15-20 minutes. However, if you walked all day long, or if you want to take a break during the day, this become a setback. Not to mention cold or rainy days. Breakfast is OK, in the European style.Clean rooms and nice bathrooms. There are not free WiFi and they sell you some coupons with several […] options, all quite expensive. Staff is very impersonal, but they do their work OK. After the math, with the money we spent in taxis and wifi coupons we would be in a better, closer hotel. Read moreGenuine Expedia guest review
"Modern well appointed hotel"
The hotel is modern and located in an area that is central to Florence. The room is a bit small but very modern and well appointed. The staff were very helpful and polite. The breakfast was great with more then a continental style. We made the mistake of walking from the train station. I would take a taxi or the number 1 bus which will drop you off […] at Liberta arch. It's an easy walk from there. Read moreGenuine Expedia guest review
"Very nice place only 15 minute walk from Duomo"
Very nice place. Helpful staff who knew English bit would also suffer through my primitive Italian when I wanted to practice it. Location was a plus too. 15-20 minute walk to the Duomo puts you close enough to the heart of things, but also quiet compared to the zoo of the big tourist areas. Plus it's close to the fantastic Trattoria da Tito!Genuine Expedia guest review
"PARKING AT THIS HOTEL A DISASTER!!!"
Everything about this hotel was TERRIFIC except parking-the service was excellent, the people at the front desk were amazingly helpful, the food was fine and you can walk to see the David and into historic Florence. However, parking at this hotel is a disaster! They gave us a map saying how easy and close their parking garage was and we drove around […] and around trying to find it during peak traffic and in the rain. Insist on someone going with you which is what we eventually did. That miserable experience was not necessary-they need to have a valet!!! Read moreGenuine Hotels.com guest review
"Great Staff, Breakfast. Poor Bed, Location."
The Pluses: Great service, Helpful Staff, Hot Breakfast, Decent Rates; The Minuses: The bed was as hard as a rock and the location is too far away from the hustle-and-bustle. Though there is a nearby bus system, the system is not very tourist-oriented. This is a city best taken with a small room in the heart of the action, as Florence is best taken […] as a pedestrian. Read moreGenuine Hotels.com guest review
"Good but could use service improvements"
Overall, the hotel was fine. However, the staff seemed a bit put off by basic questions and requests. In addition, the housekeepers were very loud in the AM, right outside our door, which was a bad situation for us because we have a two year old child that was trying to sleep.Genuine Hotels.com guest review
"Horrible front desk service"
Terrible location! Terrible customer service! Small room! Awful place overallGenuine Hotels.com guest review
"Decent hotel but not the greatest location"
I don't have too much to say about this hotel, either good or bad. The rooms were clean, fairly decent-sized for a European hotel, and the breakfast was decent. The bed was the most uncomfortable one during our stay in Italy. The main negative thing to say is that this hotel is not located close to the main attractions of Florence (the Uffizzi Gallery, […] the Academia, etc.). It is also a decent walk across busy roads to get to any restaurants. All in all, this is a decent hotel, but when we visit Florence again, we will opt to stay closer to the center of town. Read moreGenuine Expedia guest review
"No Free Wifi"
PROS: The room is clean and spacious. Courteous staff. CONS: Limited breakfast selections. No free wifi. The paid wifi costs 13 euros for 24 hours but does not even work reliably and you can connect only one device at a time with a maximum of two devices registered. It's a big problem when we have a laptop, two ipads, and an iphone.Genuine Hotels.com guest review
"my best stay in Florence Italy for the money.."
The location of this well arranged and decorated Hotel, San Gallo Palace is close enough to every thing . Just a leisure walk to the best sights in Florence with in 20 to 25 minutes.. also near a few eating places for locals in nooks and sidewalk coffee shops, away from the center traffic noise and at reasonable rates for a up scale hotel , if made […] in advance. There is a small city tax added to the checkout bill.. only euros. Rooms are clean. Staff friendly and helpful.. and speak English well. The Breakfast Buffet is an excellent, self serve bar... juice coffee all types, ceral, bacon, eggs,cheese, rolls, bread, sweets, fruit, granola, yugart and more. for a popular destination you can go cheaper.. but not better for less! Read moreGenuine Expedia guest review
The hotel was very nice and staff was friendly. The bathroom tub could've used an update (a little rusty on the edges) however overall the appearance and cleanliness of the hotel was very good. The location is not the best since it is a bit of a walk to all the major sights, but we are walkers so this was not terrible for us but may not be for ever […] yone. Read moreGenuine Expedia guest review
"Nice hotel, a bit of walk from City Center"
The hotel itself was great! It was newly remodeled and was very clean. The hotel staff were all very nice and helpful. The rooms were clean and a very nice size for European hotels. The bathrooms were large and up to date. I guess the one important thing I think needs to be pointed out is that it is a bit out of city center. Florence is such a walkable […] town, that we had wished the hotel was a little bit closer in. We walked everywhere, but it was a bit further out than we would have preferred. Read moreGenuine Expedia guest review
We really enjoyed San Gallo. The rooms were very pretty and clean. Nice breakfast buffet and beautiful bar area. You can walk to the Accademia Gallery (to see David) and taxis were cheap for every place else we wanted to visit.Genuine Hotels.com guest review
"A Gem In Florene"
We loved the location, a nice 15 minute walk to the center of Florence. The hotel staff recommended 2 incredible restaurants 3 minutes away. The staff went out of their way to make our stay enjoyable. The complimentary breakfast was very good. Would go back there on a future visit to Florence. Very good hotel rateGenuine Expedia guest review
"a 25-minute walk to the Duomo area"
Except for the long walk to the areas we were interested in, it was a fine stay.Genuine Hotels.com guest review
many hidden charges, i.e. Florence city tax 4 eu per person per day, internet very costlyGenuine Expedia guest review
"Great hotel overall with the most helpful staff"
This hotel was amazing,the staff go out of your way to help you and give you tips on where to go,you can use the hotels bicycles to explore the city and this makes it quicker to get to the centre,the hotel has so many booklets of tour packages,maps etc. we had a lovely bath in our room and the room is spacious. Every receptionist was amazing and I would […] go back to this hotel any day Read moreGenuine Expedia guest review
"God hotel with great service."
God hotel. Quiet, clean. Location is not the best, but still good. Great service. Mr. Luca was very helpful every time we needed.Genuine Expedia guest review
The hotel and staff were great. However, it was not as close to the train station (15 Euro ride) and tourist sites (10 euro ride or 15-20 minute walk) as we were led to believe. Tito's restaurant (hotel staff recommendation) was great! It's a 5 miute walk; casual dress but reservations required.Genuine Hotels.com guest review
This was our favorite of 3 hotels we stayed at on our trip to Italy. The price point was in the middle and the ammenities were better than the others. Breakfast in the courtyard was wonderful. Delicious french press coffee. A pricey cab ride from the airport, but a fairly easy 20min walk to the main train station (S.M.N). Also an easy 15 min walk to […] major old-city attractions like the Duomo. Another 5-10 minutes to Ponte Vecchio and Uffizi. A city bus runs from near hotel to downtown spots for 1 euro if you are so inclined. Read moreGenuine Hotels.com guest review
"Nice Boutique Hotel"
Nice small hotel located in florence, but 20-25 minute walk to main attractions. Clean room, a little small, but had hardwood floors and our private balcony. Staff were helpful and spoke English.Genuine Expedia guest review
We enjoyed our stay at this hotel. The staff was professional and accommodating. Twenty minute walk to all city attractions.Genuine Hotels.com guest review
"Easy to get to the major sights"
We enjoyed our stay at San Gallo Palace. Room was very clean and large. We were able to take a local bus to the major sights. Reservations were made for us at a local restaurant which was one of the best restaurants we had been to on our week long visit! A close walk away. We had a car and needed to park it in a lot very close to the hotel and keep […] paying for the parking. The hotel was not able to exchange our bills for coins to use for the payment. Only drawback. Read moreGenuine Hotels.com guest review
"Nice hotel in a good area"
This hotel was very nice. We had a balcony which was nice to sit on while we enjoyed bottles of wine after long days. It is located north of the heart of the city and is about a 15 minute walk from must see attractions like the Academia or The Duomo. A little further walk to other sites like the Ponte Vecchio. If you don't mind walking a little, this […] was a great hotel to stay in. Also included free breakfast. Read moreGenuine Hotels.com guest review
"When in Florence stay at SAN GALLO PALACE HOTEL"
This is one of the Best hotels we have stayed in in Italy. Very helpfull and friendly Staff, Great Breakfasts and stunning rooms.Genuine Expedia guest review
"Great hotel for mature couples."
The hotel is beautiful. The stuff is very friendly and professional. Full breakfast is superb.Genuine Expedia guest review
"Great hotel for anniversary trip"
The hotel is a short walk from the train station. About 15 minutes. The hotel was far enough away that it is quiet but close enough to walk everywhere. The hotel staff was pleasant and made sure we had everything. At night there is only one bar tender working. He was wonderful but always on the move. They should add a second person to help him as it […] does get busy there in the evening. we ended up just going to our room because he was so busy. The room was clean with a big bathroom and a balcony over looking the neighborhood Read moreGenuine Hotels.com guest review
"Better than expected"
Very clean & spacious. Convenient location. Nice breakfast. No free Wi Fi though. Will stay there againGenuine Expedia guest review
"Wonderful hotel, but charges for wifi access"
We liked the hotel and staff very much. The location is quite good - only a 20 minute walk from central Florence and 10 minutes from the Acedamia museum (the one with the David) - but there is a round-about that takes multiple pedestrian waits to cross. I was charged for internet access, which I find offensive in this modern world and this was the only […] hotel on ourEuropean trip through France and Italy that did. Read moreGenuine Hotels.com guest review
"out of way but nice new hotel"
For lugging three pieces of luggage over cobblestone steps this hotel was really far. We could not figure out the best bus to get to the hotel so we walked. Hotel should try to clarify how to get to their location via the bus because that would have made a big difference. Also there was no real business center...only one computer in the corner of the […] lobby. Breakfast was good and room was high ceiling and big for Italy standards. The front yard leading to lobby is quaint if not raining and staff English was quite good. Read moreGenuine Hotels.com guest review
"Very Happy with Hotel"
Wonderful setting in a semi-agricultural suburban area very close and convenient to the airport. Very modern and comfortable. For a change green grass and a swimming pool to walk around after seeing so many runins in Greece and Turkey. Great selections for breakfast, speedy shuttle service, Only negative, broken scale in the lobby. Should be fixed immediately […] especially people having heavy suitcases may need to rearrange contents of bags. Nice touch to have a scale for bags. Overall excelent hotel. Read moreGenuine Hotels.com guest review
"A bit of a walk, lots of homeless"
Nice enough place. The staff was friendly and the hotel is fine. The rooms are small and the beds are hard. You are very close to The David but the surrounding neighborhood is slightly slummy. We stepped over homeless people in our daily walks to the sights. It's a decent value if you don't mind doing a lot of walking.Genuine Hotels.com guest review
Room was very clean and comfortable! Love their breakfast buffet. The staffs were very friendly and courteous! It is a bit of walk from the center of town but we didn't mind because it was very safe at night and was a good exercise! We would definitely stay here again!Genuine Hotels.com guest review
"Off the tourist path"
The hotel was not located among the tourist track but within walking distance of a mile or so of the typical attractions. I found the hotel staff to be curt and not too helpful nor friendly with the exception of the food staff. You have to pay extra for wi-fi and could be pricey depending on how much time you chose to purchase. I liked the surrounding […] neighborhood but you had to walk to find restaurants with the exception of a local deli and cafe. Read moreGenuine Hotels.com guest review
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