All hotels in Florence, Italy
1 room, 2 adults
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Via Lorenzo Il Magnifico 2, Florence, FI, 50129, Italy, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 550 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.0
5.0 / 5Outstanding
Great boutique hotel. Staff was overly helpful with any questions we had. I'd stay again.
Genuine Hotels.com guest review
3 night trip May 30, 2014
Kristy
US
5.0 / 5Outstanding
"Excellent hotel"
Hotel staff very helpful and friendly. Breakfast was good and offered plenty of options. Room service is optional and the hotel does have a bar. Within walking distance from all the major tourist attractions and only a 5 minute taxi ride. Not a lot of restaurants immediately around the hotel, but there are some within walking distance.
Genuine Expedia guest review
Other trip Jun 3, 2014
Nicole
US
5.0 / 5Outstanding
"San Gallo Palace"
Wonderful hotel, great service, great breakfast. A little far from the center, but enjoyed the walk. It's about 3/4 of a mile. The walk was very safe, and so was the area that the hotel was in. There were two wonderful restaurants that the hotel recommended about a block away. Would highly recommend (Alfredos, and Persius). All in all, a great place!!
Genuine Expedia guest review
Other trip May 22, 2014
Chris
US
5.0 / 5Outstanding
"Spacious hotel, great location"
Last minute, my husband and I decided to go to Florence for the night...without being aware of the April 30 celebrations. We were luckily to find such a great hotel walking distance to every where we wanted to go yet in a quiet neighborhood. Perfect location! Secure parking nearby wax helpful. Our room was large and comfortable with a huge terrace.
Genuine Expedia guest review
Other trip May 9, 2014
carole
US
4.0 / 5Excellent
"Hope to return!"
My husband and I really enjoyed our stay at San Gallo Palace. It was clean and quiet, we enjoyed complimentary breakfast each morning. I would definitely recommend it and stay there again myself.
Genuine Hotels.com guest review
3 night trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel in Florence"
Enjoyed the suite rooms, plenty of room for two adults and. Teenager.
Genuine Expedia guest review
Other trip Apr 26, 2014
Jeffrey
US
5.0 / 5Outstanding
"Great little hotel close to center"
Hotel is a nice 10 minute walk from all the sights. Quiet hotel, no loud traffic at night. Room was small and yet very clean. Loved the little balcony. Everything one would need is there, except hot water kettle :). Breakfast great, plentiful with much variety. Staff was extremely friendly and helpful)))). For a four start hotel, exceptional...!
Genuine Expedia guest review
Other trip Apr 21, 2014
Thomas
US
4.0 / 5Excellent
"Close to where you need to be"
Great place to stay. Centrally located. They only have 4 bikes but make it seem like they have an entire fleet. We reserved 2 bikes the night before we planned on using them and Luca gave our bikes away. Come to find out they do not accept reservations. Paula was great. We need to print out a voucher for a tour and she printed it out for us. Besides the miss communication with the bikes this is a great place to stay.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
3.0 / 5Good
"Bud location"
Perfect location. Clean rooms .. Europe style small but modern ... Hotel staff were nice except they gave us wrong info about bus timings but over all friendly staff. No restaurant in the hotel just a snack bar .....if u r hungry late in the night don't know what u wud do.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"The SAN GALLO PALACE HOTEL is fabulous!"
My husband and I stayed at the San Gallo Palace Hotel for six nights in April 2014 during our delightful trip to Florence, Venice, Pisa, Chianti and Siena. The hotel is an easy 15 minute walk to the Duomo and Ponte Vecchio as well as the shops, restaurants and museums in the downtown area. If you prefer, the bus stop is a couple of blocks away. We love that the San Gallo is located away from the noise and congestion of downtown but still accessible to everything. The hotel has a delicious buffet breakfast and offers light fare in the bar for a late dinner and cocktail. The staff is friendly, knowledgeable, fluent in both English and Spanish, and are always ready to answer questions or call a taxi. The reception area is beautiful with two comfortable seating areas in the lobby. The rooms and bathroom are quite spacious and spotlessly clean, and the beds are very comfortable. There is a safe in the room for locking away valuables and the free WiFi throughout the hotel is a bonus as many hotels in Europe only offer it in the lobby. We will absolutely stay here again and will recommend the San Gallo Palace Hotel to our friends. Book without hesitation!
Genuine Expedia guest review
Other trip Apr 9, 2014
Linda
US
5.0 / 5Outstanding
"Excellent Hotel & location!!"
This hotel was a real jewel for us! The staff was friendly and eager to help us feel comfortable at all times. The Breakfast was absolutely delicious and the ladies attending were very special. We have told all our friends to stay here when they visit Firenze!
Genuine Expedia guest review
Other trip Apr 5, 2014
Lorena
US
5.0 / 5Outstanding
"The best place ever!"
We loved the San Gallo. Staff were SO friendly, breakfast was out of this world and the rooms were comfortable. It was a bargain for the type of service and quality of hotel. We loved our time there, it was close enough to the train station to walk or take a bus if you are not into walking. Lots of cool places to eat!
Genuine Hotels.com guest review
3 night romance trip Mar 29, 2014
Amanda
US
5.0 / 5Outstanding
"Great location, great breakfast and great room"
We stayed two nights at the San Gallo Palace Hotel in March and thoroughly enjoyed it. The staff was very friendly and helpful as we oriented ourselves to a new city. They room was very spacious and clean. The breakfast was amazing. There were lots of options, yummy homemade fruit preserve, chocolate for drizzling over pastries, fresh fruits and veggies, and hot food items. The location was easy to find and just a short walk from the Accademia and other major Florence sights. We would definitely stay here again!
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Free internet, yeeee!"
Beautiful hotel in any way. We stayed 3 nights in mid March and we loved it. The gays on reception ware nice, rome was clean, breakfast amazing and free internet. Location is acceptable, not right in the middle of happenings but not to far ether. Definitely recommend .
Genuine Hotels.com guest review
3 night romance trip Mar 10, 2014
Bibi
US
5.0 / 5Outstanding
"Stay in Florence"
The San Gallo Palace Hotel is a delightful establishment. is located within easy walking distance of historic Florence. The hotel provided a delightful breakfast each morning. In the evening you could get a nice snack and have an option for wonderful wines. The staff is great!!!
Genuine Expedia guest review
Other trip Mar 23, 2014
Roy
US
4.0 / 5Excellent
"Good location just outside old Florence"
Very nice, convenient hotel with friendly staff. Parking garage directions could have been better...quite complicated to reach even though it is 200 meters away. Once we figured it out it was good. No real restaurant (just very good frozen dinners in the bar)
Genuine Expedia guest review
Other trip Mar 4, 2014
George & Joann
US
3.0 / 5Good
"Madam O"
The location was so far away from the train station, especially when you are lugging bags with you. The hotel itself was nice and clean but the beds were horrible. They kept separating in the middle of the night which made it very hard to snuggle in hopes for some TLC. Front desk was just horrific! Instead of FD arranging the tours they forced us to come down to the front desk in order schedule tours. They had little information and at the end we couldn't go on any tour because all tours had all left. So why tell us to come down? Couldn't they have just called and found out for us? Barely any restaurants around and all the city lights turned off and we were left to walk in complete darkness. WOULD NOT RECOMMEND!
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2014
Madam O
US
3.0 / 5Good
"Not Nice Enough for the Price"
There was nothing objectively wrong with this hotel. It just did not have the level of comfort, coziness, and friendliness that would have made our stay truly enjoyable. The staff was cold. The breakfast buffet was primarily pre-packaged foods or fruits and breads that were not fresh. The bedding was not fluffy, and the pillows were hard. Throughout Italy, I stayed in much nicer hotels for a much lower price. I would probably not stay here again. Look for something closer to the Duomo or the Arno River!
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
US
5.0 / 5Outstanding
"San Gallo Palace-Florence"
This is a great hotel. It had a wonderful breakfast bar with a lot of variety. The staff was very helpful. We were able to book several tours at the front desk, which was a convenience.
Genuine Hotels.com guest review
3 night romance trip Oct 27, 2013
Robin
US
5.0 / 5Outstanding
"A little far out and no wifi"
This is a great hotel with the following reservations: - a little far out (but on the C1 bus route which is very convenient - no free wifi and the pay service is a ripoff but mgt tells me that will change in January 2014 - rooms could use better soundproofing but our neighbors were quiet at night Points: - the "superior" room was fabulous, spacious, clean and off the street noise, had a balcony and great bathroom - breakfast was superb. Period - staff is friendly and helpful
Genuine Hotels.com guest review
5 night family trip Oct 24, 2013
Boston traveller
US
5.0 / 5Outstanding
Nice room. Very spacious. Great bathroom. Only knock was the wifi didn't work and was an extra charge. Nice place.
Genuine Venere guest review
Other trip Oct 11, 2013
A Traveler
US
3.0 / 5Good
"Not up to 4-start rating"
It's a decent place to stay but more like a 3-start than a 4-star. Room is clean but not a lot of amenities to speak of. Everything can be summarized as "so-so". It's in a quiet neighborhood, but a 20-min walk to the downtown areas. The hotel does provide free rental of bicycles which is a plus.
Genuine Hotels.com guest review
2 night romance trip Sep 27, 2013
A Traveler
US
5.0 / 5Outstanding
"We saved the best for the last night in Italy!"
Our extended family of four traveled from Venice to Rome during our 15 nights in Italy. The San Gallo Hotel was the last hotel we stayed in before our return to the US. How lucky we were to be a part of the family run hotel immersed in a small town outside the city of Rome! The rooms were spotless and recently renovated. The only thing that someone might miss is an elevator. That was no problem for us....the young Roman son gladly carried our bags up and down the steps. The evening dinner served in the hotel was fantastic! They even packed a tasteful breakfast for us to consume before our early morning plane. It was just like being with our Italian relatives in other parts of Italy.
Genuine Expedia guest review
Other trip Sep 30, 2013
Glogirl
US
5.0 / 5Outstanding
"Our stay in Florence"
Hotel San Gallo Palace was a very nice hotel to stay in. The room was large and comfortable. The breakffast was great. My only realy complaint about the hotel was that the only English-language stations were BBC news, Finance news and the like. Also, they do have free Wi-Fi, so we were constanly looking for resturants that offered it. Other than that, the hotel was great! Nice location; everything was in walking distance. We had a great time walking all over in Florence. Truly an unforgetable trip!
Genuine Hotels.com guest review
4 night trip Sep 11, 2013
Laura K
US
3.0 / 5Good
"Definitely a 3 star hotel."
This is a hotel located within a 15 minute walk of all the major attractions in Florence. It is right around the corner from the best Tuscan restaurant - Perseus. The rooms are uncomfortable, the staff added a bed cover to soften the extremely hard bed, and worst of all, no free wifi, the courtyard was noisy from the high density traffic. On the positive side, the staff was accommodating, the full breakfast was reasonably fresh, and the bathroom was modern and clean.
Genuine Expedia guest review
Other trip Sep 15, 2013
K
US
3.0 / 5Good
"nice hotel that nickle and dimes you"
This was our 5th hotel in italy and our least favorite because to the feeling of stiffness and nickle and dime approach. The room was clean and large and the beds comfortable. If you want to park, its a few blocks away, 12 euro's a day, card to get into the "city" garage 5 euro down payment which will be returned upon returning the card. If you want internet there are 4 plans to choose from for a fee from 5 euros to 12 euros a day. Outrageous ! We asked for extra pillows and were waiting for the extra charge but there wasn't one. Don't ask the staff for local places to eat, they will hand you a book. Wouldn't revisit.
Genuine Expedia guest review
Other trip Sep 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel with a great room and balcony."
Great location within walking distance to most attractions. Helpful staff and a wonderful breakfast buffet with an outdoor setting.
Genuine Expedia guest review
Other trip Sep 10, 2013
Jill
US
5.0 / 5Outstanding
"Very nice hotel, highly recommended!"
It's a little less than 10 min drive from the train station. Bus stop is two blocks away which can take you to many of the attractions. It's located in a busy but not too noisy area. Room is very spacious compared to other hotels in Europe. Nice decor, bright and clean. Highly recommend!
Genuine Hotels.com guest review
2 night romance trip Sep 4, 2013
Selina Z C
US
5.0 / 5Outstanding
"splendid"
About a 10 minute walk to thr Duomo and train station. Rooms are big spotless. Beds are comfortable. I've b Stayed there 5 times and I love it. Staff speaks English.
Genuine Expedia guest review
Other trip Sep 4, 2013
Mary
US
4.0 / 5Excellent
"Excellent staff, away from central Florence"
Staff was very helpful. Hotel is located a 15 to 20 minute walk from the Duomo. There are few restaurants near the hotel. Area is deserted at night, but I never felt unsafe.
Genuine Expedia guest review
Other trip Sep 1, 2013
robert
US
5.0 / 5Outstanding
"walking distance to sight-seeing"
Location: since there aren't any Metro in the city, you have to take the bus or walk. The closest bus station that takes you to duomo area is about 1-2 min walk. And if you decide to walk all the way, it takes about 25 mins. The main train station is about 15 min walk or you can taxi. You'll have to take a taxi for the campo di marte station. Room & Bathroom: The room was clean and the bathroom was nice. There was a piece of glass as a shower curtain and expect your bathroom floor to be very wet after a shower..... There was a bidet available but I didn't use it. Service: The front desk was very helpful in recommending places to go and how to get there. Breakfast was pretty good and it was partially serviced- they brought your coffee/ or lattes. Overall: I think the hotel was very nice for its rate and location and I would recommend this place :)
Genuine Hotels.com guest review
3 night family trip Aug 19, 2013
Suu
US
5.0 / 5Outstanding
"friendly, clean, and comfortable"
The staff are excellent, as was the condition of the room. The only reason for a 4/5 on comfort is that the room was small. However, they compensated us with a very large private terrace, complete with a cafe table and two chairs. I liked the location because it was away from the tourist area, but those wanting to avoid a taxi or a 20 minute walk to the central tourist area should find something closer.
Genuine Expedia guest review
Other trip Aug 25, 2013
A Traveler
US
4.0 / 5Excellent
"No complaints-free bikes for use"
Nothing to complain about. Nice staff, clean rooms, nice area, free bikes to check out, etc. It's about a 10-15 minute walk to main part of city/most attractions, but their free bike offerings make up for the short distance and getting around was very easy.
Genuine Hotels.com guest review
3 night trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"nice hotel close to duomo- 10 min walk"
hotel amenities very modern, bkfst included; nothing more to say here
Genuine Expedia guest review
Other trip Aug 3, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel, but no free internet?!"
I thought the hotel was great, but a few things could use some work. First of all, I think any hotel today without free internet is just ridiculous especially when they make it not affordable. The bed was soso and the pillows were terrible. That being said, the hotel staff was very friendly and helpful. The location is on the edge of the map which is slightly inconvenient but ok if you enjoy walking. I the only things that might stop me from recommending to a friend is the paid internet and the hotel location...
Genuine Hotels.com guest review
2 night trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
Only difficult to understand the internet policy of the hotel. Expensive, you must buy the services for each computer (or i-Pad or i-Phone).
Genuine Venere guest review
Other trip Jul 24, 2013
A Traveler
US
5.0 / 5Outstanding
"luxurious hotel for the price"
love this hotel, spacious. we were a big group of 14, they took all our luggage since too early for check in. when we came back unlike the other hotels we checked in, everything is in each room. breakfast is good too.
Genuine Expedia guest review
Other trip Jul 17, 2013
delia
US
5.0 / 5Outstanding
"Excellent value and customor service"
Would stay there again without hesitation (and tried to- but was booked). Staff were very helpful, rooms very comfortable and a short walk to great restaurants and major sites.
Genuine Hotels.com guest review
2 night trip Jun 22, 2013
R Taylor
US
5.0 / 5Outstanding
"Nice hotel with a boutique feel."
We were very happy with the hotel. The grounds were very charming and the rooms were well decorated, with a modern, tile bathroom . The breakfasts were outstanding and the staff couldn't have been more helpful and friendly. It was a little further from the city center, but we quickly learned to utilize the busses which stopped right on our block
Genuine Expedia guest review
Other trip Jul 6, 2013
Polly
US
4.0 / 5Excellent
"no free wifi/internet"
This was a great hotel. Clean, updated and close to everything. Only downfall, no free wifi for guests. All the B&B's we sayed at had this but not the higher hotel? Also, extra pillows (2 per guests) should be provided. Pillows are flat but bed comfy.
Genuine Hotels.com guest review
3 night romance trip Jun 29, 2013
robbie
US
5.0 / 5Outstanding
"Wonderful hotel and staff!"
Our trip was this past May. Great hotel and very accommodating staff. The hotel is located on a busy street but is surrounded by shrubbery and walls so the noise level isn't bad. Nice patio outside. Great breakfast with fresh pastries and a variety of food. Parking is limited so make sure you tell them ahead of time if you are bringing a car. Short walking distance to all the local attractions, no more the half an hour. Great restaurants even closer. Would definitely stay there again!
Genuine Expedia guest review
Other trip Jul 3, 2013
Jo
US
4.0 / 5Excellent
"close to sights"
A good, clean hotel within 20 min. walk of the dome. Abundant breakfast. Overall, a good choice for tourists with one minor quibble (known to me before having made the reservation): Wi-Fi was an extra charge. In all other hotels we stayed at during our two week Italian vacation, Wi-Fi was free.This won't detract me to recommend this hotel highly.
Genuine Hotels.com guest review
2 night trip Jun 5, 2013
F. Duvoisin
US
4.0 / 5Excellent
"very nice but far from the center"
The Hotel is luxurious and spacious. Very Nice personel- helpful and willing. Its location is quite far from the center, 20 min walk at least to the main attractions.
Genuine Expedia guest review
Other trip Jun 18, 2013
Anat
US
3.0 / 5Good
"nice hotel if you want a long walk to Duomo"
We were disappointed in two things: 1, for a 4-star hotel, internet should have been free. The hotel has a rather complicated rate system for time you wish to use the internet as well. Mostly, the description of the walk from the Hotel to the Duomo is just wrong. It took us at a moderate pace of walking 30 minutes to move through buses, bikes, motorcycles, pedestrians, people waiting for the bus, and narrow sidewalks. Even when we tried it briskly, we improved our speed by 5 minutesl For handicapped people or those who just don't want to pay the expense of a cab to go back and forth, this location is problemmatic Had we known that it was NOT 15 minutes from the Duomo, we would not have stayed there. We were disappointed that often the person at the desk did not know what we were talking about or didn't speak English, even when we used the word "toilette", we had to wait for an English-speaking customer service representative. This was kind of surprising. For suggestions about places, etc., the hotel staff left us confused at times.
Genuine Expedia guest review
Other trip Jun 14, 2013
Jude
US
3.0 / 5Good
"Hotel in Florence away from main attractions"
I cannot recommend this hotel only for its location. We were led to believe that it was only about a ten minute walk from downtown, and it is actually about 20 to 25 minutes. When walking back at night, you pass through a couple of neighborhoods that are not nice at all. There were at least 50 people sleeping on the street 50 yards away from the hotel, which was actually scary. Besides that, the hotel is fairly priced, the room was big and the bathroom enormous for European standards. Evrything else was nice, but if you are a tourist you are far away from evrything
Genuine Expedia guest review
Other trip Jun 13, 2013
leonardo
US
4.0 / 5Excellent
"Reasonable Rates"
Stayed here in 2006, decided to stay again May 2013. Rates are very reasonable compared to other Florence hotels but location is a little further. The room itself seemed a bit worn compared to our last stay. Bathroom was fine. I think it was newly renovated last time we were there. Old non-flat screen TV, not that we cared but others might. We had to ask for slippers and robes. They were out of robes but brought us slippers right away. These are minor details but do make one's stay a little more comfortable after touring/walking all day. I would certainly staff again.
Genuine Expedia guest review
Other trip Jun 12, 2013
Mia
US
1.0 / 5Poor
"I had trouble with everything."
I had trouble with everything. Parking was an issue. Parking is in nearby parking lot. The card provided by the hotel did not work. AC in the room didn't work. Breakfast was bad.
Genuine Expedia guest review
Other trip Jun 10, 2013
nachi
US
5.0 / 5Outstanding
"Good choice.."
Wonderful place to stay in Florence! Warm and friendly and very accommodating. Par peruse internet but they say that is changing soon.
Genuine Hotels.com guest review
2 night trip May 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Awesome"
The staff was amazing, great place to stay! The view of the park across the street was mind blowing, and the cafe next door was inviting.
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
US
5.0 / 5Outstanding
"nice, quiet bouquet hotel"
san gallo palace hotel is situated in a quiet residential section of florence, just the way we like it. it is a little out of the way to town center, about 20 minute walk, but very manageable. there are local restaurants & stores & laundromats to serve your needs. the staff was extremely helpful and we could not think of any problem with the hotel & room condition. we would definitely stay here again.
Genuine Expedia guest review
Other trip May 16, 2013
cn
US
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