All hotels in Florence, Italy
1 room, 2 adults
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Via Lorenzo Il Magnifico 2, Florence, FI, 50129, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 598 reviews)

  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Vibe
    Awesome vibe
  • Value for money
    Best value for money
  • Location
    Great location
4.0 / 5Excellent
"Great boutique hotel; off the beaten track"
This boutique hotel is well maintained, with solid, very clean rooms. I sprang for the upgrade and enjoyed a jetted tub on multiple evenings. The wifi system, though, was very difficult to use and required regular logins — not easy or straightforward and quite frustrating. The location is north of the major sights by about a 10-15 minute walk. Nothing too much, but notable especially if you don't have much travel time.
Genuine Hotels.com guest review
2 night trip Dec 27, 2014
Nicholas
US
5.0 / 5Outstanding
It was great. The staff was very accommodating. They were willing to make reservation with us and they answered all of our questions.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
3.0 / 5Good
"Beautifully appointed but noisy"
I sat and listened to the oversexed man upstairs for far too long far too late into the night. Apart from that lovely.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Couldn't be better"
Friendly staff, first class accommodations and service for incredibly reasonable price. This place is amazing. Some people may prefer location more central to downtown but well worth a few cab fares.
Genuine Expedia guest review
Other trip Jan 3, 2015
Steve
US
4.0 / 5Excellent
"Very good hotel."
A bit out of the way but a quiet hotel with a great breakfast.
Genuine Expedia guest review
Other trip Nov 20, 2014
Don
US
4.0 / 5Excellent
"Girls vacation"
The San Gallo was a hotel lovely from which to base our Italy vacation. While it was not close to the city center (and we had to walk a bit to get anywhere), it was a very nice, quiet, clean, friendly hotel. I found the rooms to be bigger than typical European hotel rooms with plenty of closet space. The breakfast (which was included in the cost of the room) had a nice variety of options. The staff was friendly and helpful - they helped us line up cabs and tours and provided directions and recommendations on numerous occasions.
Genuine Expedia guest review
Other trip Nov 2, 2014
Kristin
US
4.0 / 5Excellent
"The Staff is grate, nice room but "too empty"."
Good place, quiet, in front a nice plaza. A little bit far away of all the historic center. Grate Staff.
Genuine Expedia guest review
Other trip Nov 1, 2014
Javier
US
1.0 / 5Poor
"5 star lobby, but 1 star room"
Dead mosquitos on the walls, ceiling, everywhere! Air condition register filthly. The two single beds that were pushed together to make a "double" were lumpy and very uncomfortable. Carpet looked at least 40-50 years old and never cleaned. In the bathroom, the shower size was as small as a ship cabin & disgusting. Mold on every inch of the tiles. The toothbrush holder was crummy and wasn't clean. The overall place was a dump!!! Bottom line, it was the worst hotel I have ever stayed at. Staff was overall friendly, but didn't interact with them a whole lot.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
Only spent one night but would have been happy to stay more. Staff pleasant and helpful with local information. Room was large and comfortable, bath large and clean with modern fixtures and tile and a marble top vanity. Wonderful breakfast included.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
3.0 / 5Good
"Hotel is not good in service"
The Air condition in the room was cold and I tried to make it warmer but it failed, the bed mattress was not comfortable and the breakfast was not up to four stars hotel
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2014
Ahmed
US
5.0 / 5Outstanding
"close to all important turist places"
It was very pleasant. the hotel location, quality service
Genuine Hotels.com guest review
4 night family trip Aug 26, 2014
America and Oscar Soto
US
4.0 / 5Excellent
"nice cozy hotel to be when ur in Florence I like"
I stayed there 4 days it was very nice hotel cozy and very near to town if u want to rest and have a peace of mind its the hotel to be . hotel was clean and staff was nice
Genuine Expedia guest review
Other trip Sep 10, 2014
ak
US
4.0 / 5Excellent
"A night in Florence"
Very good value for its money -- cozy, clean, nice. But a bit far from the historical centre.
Genuine Expedia guest review
Other trip Aug 21, 2014
Ilya
US
5.0 / 5Outstanding
"Very nice place, especially for price"
Very friendly staff, rooms were nice, no complaints at all. Definitely recommend it
Genuine Expedia guest review
Other trip Aug 18, 2014
steven
US
5.0 / 5Outstanding
"Will stay there again"
Everything was great.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
Caro
US
5.0 / 5Outstanding
"Great place to stay in Florence"
We loved our stay at San Gallo Palace,and wish we had stayed longer. This is a beautiful, luxurious place to stay -- an excellent value, and a super comfortable place to come home to after a long day of sightseeing. It is just a little north of most of the sights and galleries, but definitely walkable.
Genuine Hotels.com guest review
1 night family trip Aug 12, 2014
John
US
5.0 / 5Outstanding
"Excellent"
Service & breakfast were great. My luggage from Paris was delayed. They were extremely helpful communication from the airport. The room was very comfortable & clean. Loved the shower!
Genuine Hotels.com guest review
2 night trip Aug 9, 2014
Susan
US
5.0 / 5Outstanding
"Beautiful, restful spot...away from crowds"
Lovely 7 nights at San Gallo Palace. It was a pleasure to come back to the hotel after long days of sight seeing, museums, dining...like a haven to come back to.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
3.0 / 5Good
"Nice (unknown) Hotel"
We reserved two room in this hotel, non-refunded back in February for stay in August. In early April, went back to change the dates to an earlier stay. The reservation manager refused to allow the adjustment. We would have just liked to pay the difference but unfortunately we were turned down. We went to Florence in July and stayed in another hotel close to the Duomo....thoroughly enjoyed the city. Wish it could be Hotel Gallo but would never know because of a certain lack of customer service!
Genuine Expedia guest review
Other trip Aug 10, 2014
Traveller
US
5.0 / 5Outstanding
"Great Hotel Great Value"
I was very happy with this hotel. It was close to everything, the appointments were excellent, the staff helpful, and the value exceptional.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2014
Wolfie
US
5.0 / 5Outstanding
"4 star hotel - 5 star quality"
The staff, decor, ambience and whole experience was a breath of fresh air! We were given a garden view room which was exquisite.a perfect place to end our honeymoon. The staff were amazing, so helpful especially Luca and Paolo. A genuine hotel in a great location only 10 mins on the 1a or 1b bus to the main station. We would love to return for our anniversary next year. A diamond hotel....
Genuine Expedia guest review
Other trip Aug 5, 2014
Dawn
US
3.0 / 5Good
"Great location"
My first trip to Italy , accompanied by my 22 yr old daughter. The hotel was pleasant enough, but not that comfortable. The beds were terrible, leaving us both with backaches. Only 1 pillow per person provided which is pretty chintzy in my book. The towels were scratchy and the free breakfast not great.
Genuine Expedia guest review
Other trip Jul 20, 2014
Julie
US
5.0 / 5Outstanding
"A good hotel out of the congested city center"
Was our second time in Florence, at this time with some friends, the hotel is a very good and comfortable installation, in a quiet location, the staff is very professional and friendly.
Genuine Expedia guest review
Other trip Jul 20, 2014
Jorge and Magda
US
5.0 / 5Outstanding
"Excellent"
Great and clean hotel. Excellent and helpful staff
Genuine Expedia guest review
Other trip Jul 14, 2014
chris
US
5.0 / 5Outstanding
"Nice hotel away from the crowd, and close 2 center"
This is a cosy one close to attractions by foot. There's also a close by bus station if you prefer a ride. The staff was polite and the rooms were clean and tidy. I would recommend without hesitation.
Genuine Expedia guest review
Other trip Jul 12, 2014
Peter
US
4.0 / 5Excellent
A bit far from town piazzas, but very nice indeed. Excellent breakfast included. Kind staff.
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Difficult to find"
Good breakfast with a very nice staff. A bit out of the way from the city center but the walk is worth the escape from the busy inner streets.
Genuine Expedia guest review
Other trip Jul 3, 2014
italy explorers
US
5.0 / 5Outstanding
"Nice hotel"
The hotel was clean and modern. The breakfast is good and the location is not to far from the action.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
4.0 / 5Excellent
"Smaller boutique hotel on Palazzo Libertad."
We stayed for 10 days in a large room. The entrance had a good size mirrored closet. The room contained the desk, bed with two little bedside tables and two chairs. A chest or table would have been nice as the bathroom had little counter space. The bedding left a lot to be desired, only a well-worn quilted spread, two spare blankets. The room had a large balcony with table and two chairs overlooking the back of neighboring buildings. It was quiet for the most part, but bathroom adjoining wall allowed us to distinctly hear our neighbors showers. Transportation by bus was good from this location and the hotel staff was helpful in getting taxis. Breakfast buffet served in a room with adjacent outside patio space.
Genuine Expedia guest review
Other trip Jun 26, 2014
Marc
US
5.0 / 5Outstanding
"Fantastic Overall"
We would definitely go back to this hotel. The location was very convenient, the hotel staff very courteous, the service was great.
Genuine Hotels.com guest review
2 night family trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
Great boutique hotel. Staff was overly helpful with any questions we had. I'd stay again.
Genuine Hotels.com guest review
3 night trip May 30, 2014
Kristy
US
5.0 / 5Outstanding
"Excellent hotel"
Hotel staff very helpful and friendly. Breakfast was good and offered plenty of options. Room service is optional and the hotel does have a bar. Within walking distance from all the major tourist attractions and only a 5 minute taxi ride. Not a lot of restaurants immediately around the hotel, but there are some within walking distance.
Genuine Expedia guest review
Other trip Jun 3, 2014
Nicole
US
5.0 / 5Outstanding
"San Gallo Palace"
Wonderful hotel, great service, great breakfast. A little far from the center, but enjoyed the walk. It's about 3/4 of a mile. The walk was very safe, and so was the area that the hotel was in. There were two wonderful restaurants that the hotel recommended about a block away. Would highly recommend (Alfredos, and Persius). All in all, a great place!!
Genuine Expedia guest review
Other trip May 22, 2014
Chris
US
5.0 / 5Outstanding
"Spacious hotel, great location"
Last minute, my husband and I decided to go to Florence for the night...without being aware of the April 30 celebrations. We were luckily to find such a great hotel walking distance to every where we wanted to go yet in a quiet neighborhood. Perfect location! Secure parking nearby wax helpful. Our room was large and comfortable with a huge terrace.
Genuine Expedia guest review
Other trip May 9, 2014
carole
US
4.0 / 5Excellent
"Hope to return!"
My husband and I really enjoyed our stay at San Gallo Palace. It was clean and quiet, we enjoyed complimentary breakfast each morning. I would definitely recommend it and stay there again myself.
Genuine Hotels.com guest review
3 night trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel in Florence"
Enjoyed the suite rooms, plenty of room for two adults and. Teenager.
Genuine Expedia guest review
Other trip Apr 26, 2014
Jeffrey
US
5.0 / 5Outstanding
"Great little hotel close to center"
Hotel is a nice 10 minute walk from all the sights. Quiet hotel, no loud traffic at night. Room was small and yet very clean. Loved the little balcony. Everything one would need is there, except hot water kettle :). Breakfast great, plentiful with much variety. Staff was extremely friendly and helpful)))). For a four start hotel, exceptional...!
Genuine Expedia guest review
Other trip Apr 21, 2014
Thomas
US
4.0 / 5Excellent
"Close to where you need to be"
Great place to stay. Centrally located. They only have 4 bikes but make it seem like they have an entire fleet. We reserved 2 bikes the night before we planned on using them and Luca gave our bikes away. Come to find out they do not accept reservations. Paula was great. We need to print out a voucher for a tour and she printed it out for us. Besides the miss communication with the bikes this is a great place to stay.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
3.0 / 5Good
"Bud location"
Perfect location. Clean rooms .. Europe style small but modern ... Hotel staff were nice except they gave us wrong info about bus timings but over all friendly staff. No restaurant in the hotel just a snack bar .....if u r hungry late in the night don't know what u wud do.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"The SAN GALLO PALACE HOTEL is fabulous!"
My husband and I stayed at the San Gallo Palace Hotel for six nights in April 2014 during our delightful trip to Florence, Venice, Pisa, Chianti and Siena. The hotel is an easy 15 minute walk to the Duomo and Ponte Vecchio as well as the shops, restaurants and museums in the downtown area. If you prefer, the bus stop is a couple of blocks away. We love that the San Gallo is located away from the noise and congestion of downtown but still accessible to everything. The hotel has a delicious buffet breakfast and offers light fare in the bar for a late dinner and cocktail. The staff is friendly, knowledgeable, fluent in both English and Spanish, and are always ready to answer questions or call a taxi. The reception area is beautiful with two comfortable seating areas in the lobby. The rooms and bathroom are quite spacious and spotlessly clean, and the beds are very comfortable. There is a safe in the room for locking away valuables and the free WiFi throughout the hotel is a bonus as many hotels in Europe only offer it in the lobby. We will absolutely stay here again and will recommend the San Gallo Palace Hotel to our friends. Book without hesitation!
Genuine Expedia guest review
Other trip Apr 9, 2014
Linda
US
5.0 / 5Outstanding
"Excellent Hotel & location!!"
This hotel was a real jewel for us! The staff was friendly and eager to help us feel comfortable at all times. The Breakfast was absolutely delicious and the ladies attending were very special. We have told all our friends to stay here when they visit Firenze!
Genuine Expedia guest review
Other trip Apr 5, 2014
Lorena
US
5.0 / 5Outstanding
"The best place ever!"
We loved the San Gallo. Staff were SO friendly, breakfast was out of this world and the rooms were comfortable. It was a bargain for the type of service and quality of hotel. We loved our time there, it was close enough to the train station to walk or take a bus if you are not into walking. Lots of cool places to eat!
Genuine Hotels.com guest review
3 night romance trip Mar 29, 2014
Amanda
US
5.0 / 5Outstanding
"Great location, great breakfast and great room"
We stayed two nights at the San Gallo Palace Hotel in March and thoroughly enjoyed it. The staff was very friendly and helpful as we oriented ourselves to a new city. They room was very spacious and clean. The breakfast was amazing. There were lots of options, yummy homemade fruit preserve, chocolate for drizzling over pastries, fresh fruits and veggies, and hot food items. The location was easy to find and just a short walk from the Accademia and other major Florence sights. We would definitely stay here again!
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Free internet, yeeee!"
Beautiful hotel in any way. We stayed 3 nights in mid March and we loved it. The gays on reception ware nice, rome was clean, breakfast amazing and free internet. Location is acceptable, not right in the middle of happenings but not to far ether. Definitely recommend .
Genuine Hotels.com guest review
3 night romance trip Mar 10, 2014
Bibi
US
5.0 / 5Outstanding
"Stay in Florence"
The San Gallo Palace Hotel is a delightful establishment. is located within easy walking distance of historic Florence. The hotel provided a delightful breakfast each morning. In the evening you could get a nice snack and have an option for wonderful wines. The staff is great!!!
Genuine Expedia guest review
Other trip Mar 23, 2014
Roy
US
4.0 / 5Excellent
"Good location just outside old Florence"
Very nice, convenient hotel with friendly staff. Parking garage directions could have been better...quite complicated to reach even though it is 200 meters away. Once we figured it out it was good. No real restaurant (just very good frozen dinners in the bar)
Genuine Expedia guest review
Other trip Mar 4, 2014
George & Joann
US
3.0 / 5Good
"Madam O"
The location was so far away from the train station, especially when you are lugging bags with you. The hotel itself was nice and clean but the beds were horrible. They kept separating in the middle of the night which made it very hard to snuggle in hopes for some TLC. Front desk was just horrific! Instead of FD arranging the tours they forced us to come down to the front desk in order schedule tours. They had little information and at the end we couldn't go on any tour because all tours had all left. So why tell us to come down? Couldn't they have just called and found out for us? Barely any restaurants around and all the city lights turned off and we were left to walk in complete darkness. WOULD NOT RECOMMEND!
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2014
Madam O
US
3.0 / 5Good
"Not Nice Enough for the Price"
There was nothing objectively wrong with this hotel. It just did not have the level of comfort, coziness, and friendliness that would have made our stay truly enjoyable. The staff was cold. The breakfast buffet was primarily pre-packaged foods or fruits and breads that were not fresh. The bedding was not fluffy, and the pillows were hard. Throughout Italy, I stayed in much nicer hotels for a much lower price. I would probably not stay here again. Look for something closer to the Duomo or the Arno River!
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
US
5.0 / 5Outstanding
"San Gallo Palace-Florence"
This is a great hotel. It had a wonderful breakfast bar with a lot of variety. The staff was very helpful. We were able to book several tours at the front desk, which was a convenience.
Genuine Hotels.com guest review
3 night romance trip Oct 27, 2013
Robin
US
5.0 / 5Outstanding
"A little far out and no wifi"
This is a great hotel with the following reservations: - a little far out (but on the C1 bus route which is very convenient - no free wifi and the pay service is a ripoff but mgt tells me that will change in January 2014 - rooms could use better soundproofing but our neighbors were quiet at night Points: - the "superior" room was fabulous, spacious, clean and off the street noise, had a balcony and great bathroom - breakfast was superb. Period - staff is friendly and helpful
Genuine Hotels.com guest review
5 night family trip Oct 24, 2013
Boston traveller
US
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