All hotels in Brentwood, Tennessee, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1738 Carouthers Pkwy, Brentwood, TN, 37027, United States of America, ‏‎855-241-5599
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4.0 / 5Excellent

Score breakdown (from 273 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.6
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Requested early check in en route from prior destination and was quickly accommodated by noon. Staff was pleasant and efficient. Room was clean, not cramped and comfortable, with ample amenities including in-room refrig, microwave and coffee. All appliances worked, were recently acquired and easy to use. Stay was only one night, but the experience was worthy of a future return visit.
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
US
3.0 / 5Good
"Nice mid price hotel in nice convenient location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pleasant stay, however WiFi is very weak Staff are nice but not as accommodating as I expect -- clerk couldn't arrange for a tub stopper but when I asked housekeeping one appeared quickly
Genuine Expedia guest review
Other trip Dec 1, 2013
larry
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great value. Wish breakfast was a little heartier but overall love staying there
Genuine Expedia guest review
Other trip Nov 27, 2013
A Traveler
US
4.0 / 5Excellent
"OK Place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not bad for the price. Decent breakfast. The place could use a little sprucing up.
Genuine Hotels.com guest review
1 night business trip Nov 7, 2013
A Traveler
US
3.0 / 5Good
"Fine for a stay when passing through for the price"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Staff was not welcoming. There was a weird odor throughout the hotel. The bed was comfortable enough.
Genuine Expedia guest review
Other trip Nov 22, 2013
A Traveler
US
5.0 / 5Outstanding
"All good!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best price AND clean, nice staff, didn't eat the breakfast so can't comment on that...large room. We'll be back.
Genuine Hotels.com guest review
1 night trip Nov 14, 2013
Frequent traveler
US
3.0 / 5Good
"somewhat dated"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
When there aren't flat screen TV's in the room you know the rest of the furnishings are somewhat dated - even the ice bucket was from the previous hotel owner but it was clean and it was in the neighborhood I wanted to be in.
Genuine Hotels.com guest review
1 night trip Nov 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in great part of area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Personnel were very friendly, knowledgeable and helpful. Room was pleasant, clean and well-lit; bathroom was rather small. Excellent location in very nice area, near major shopping and dining area. Breakfast was good, located in a roomy and quiet area off the lobby.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2013
Eddie
US
3.0 / 5Good
"Good Location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
I was very disappointed with the overall service. Upon arrival, the room we were given had not been cleaned, so we were moved to a different room, no problem. Breakfast was mediocre with no juice in the self serve machine and not enough coffee for the few guests partaking of breakfast. No one was around to provide additional coffee or breakfast items.
Genuine Hotels.com guest review
2 night trip with friends Nov 9, 2013
Gary
US
4.0 / 5Excellent
"Smack dab in between Nashville and Franklin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Much more reasonable than comparable hotels. Great location between Nashville bars and Franklin history. Excellent service as well.
Genuine Hotels.com guest review
1 night trip Nov 9, 2013
Ken
US
5.0 / 5Outstanding
"Quick honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I were very pleased with the motel, both in value and convenience. Was a nice quick honeymoon stay. We will definitely stay again...
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2013
Steve
US
5.0 / 5Outstanding
"This was a good hotel except for a few problems"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife has been here at this hotel for weeks and see liked it except for the fact that 4 times her room didn't cleaned, her door stopped working, her microwave had a molded cup inside it and the microwave was filthy but besides that she loved the staff at this hotel and for an older hotel she thought it was clean and comfortable, she had to stay at the aloft for one night and said she would come back to this Magnuson again for when she had more training in Nashville. This part of the town is great so much to do , traffic was horrible , but it was everywhere in Nashville.
Genuine Hotels.com guest review
2 night business trip Nov 2, 2013
kenny Busick
US
5.0 / 5Outstanding
"Very satisfied!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not only had I never stayed at a Magnuson hotel, I'd never even heard of the chain. I will CERTAINLY be looking for them from now on! The room was comfortable, clean, and large! It contained both a fridge and a microwave, the t.v. was large with tons of channels! The surrounding neighborhood was VERY nice with many restaurant choices. The price was good and the staff was friendly. I WILL be back!
Genuine Hotels.com guest review
2 night business trip Nov 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Fun time in Nashville (Brentwood area)!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was in Nashville for a short visit and my friend lived in the nearby area glad I found this hotel was great! Close to numerous restaurants that had great live music and food! The staff was great and the morning hot breakfast was also! Definitely will go back!
Genuine Expedia guest review
Other trip Nov 4, 2013
Nancy
US
3.0 / 5Good
"Room not available till 6:00"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We could not get checked in due to rooms not cleaned until after 6:00. This is after checking at 2:30, 4:00 and 5:30. The room had clothes from the previous occupant in the closet. Management was having to clean rooms. Nice hotel but clearly had problems that day.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Quality hotel at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my second stay while visiting the Nashville area, and I will probably continue to stay here in the future. Great great price, and very clean spacious hotel rooms. The lobby and breakfast area is very nice as well. Can't beat the location. It's right down from Cool Springs Galleria and there are many places to choose from to dine at just minutes away...
Genuine Hotels.com guest review
1 night business trip Oct 25, 2013
Jess
US
5.0 / 5Outstanding
"Great Hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean and well maintained. We really enjoyed our stay. Will definitely stay there again.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2013
Tasha
US
5.0 / 5Outstanding
"Great Place - Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel- Friendly Staff - Would definitely stay again!!!
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
Jennifer
US
4.0 / 5Excellent
"slightly above average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
comfortable. Good breakfast
Genuine Hotels.com guest review
1 night trip Oct 23, 2013
A Traveler
US
4.0 / 5Excellent
"Great location,Nice hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Needed to finish the work they are doing and it should be a great hotel.
Genuine Expedia guest review
Other trip Oct 27, 2013
Bob
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Worst water pressure I have ever had at a hotel - could barely wash my hair and get all the shampoo rinsed off since the water pressure was pretty much non-existent. Bed frame was bent and jutted out from the side of the bed so that everytime you got into bed, if you weren't careful, you would hit your foot on it (it was covered up by the bedspread so you would forget it was there) Front desk person was on the phone taking a reservation (which took a long time) - while I stood there, luggage in hand. No acknowledgement was given to me - would have been nice if she put the person on hold and checked me in as that was done in a 4th of the time it took her to complete the phone call. She did not act with a sense of urgency or smile at any time.
Genuine Expedia guest review
Other trip Oct 24, 2013
A Traveler
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
enjoyed the stay quality of service was great
Genuine Hotels.com guest review
1 night trip Oct 20, 2013
alveniese mckinney
US
4.0 / 5Excellent
"Great location...couldn't beat surroundings"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The bed was very comfortable except for the lumpy pillows. Bathroom sink didn't drain well. Toilet had loud flush that often left bits of paper in bowl. Overall, I enjoyed my stay. On Sunday morning, you ran out of coffee and danish early with no extras to put out. The hotel was very quiet which I liked. I also like the size..not too big not too small. quick elevators, also. I will stay there again probably.
Genuine Hotels.com guest review
2 night trip Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Pleasingly surprised"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife, her co-workers, and I arrived around 9pm Saturday, October 19th. I was tired from working from 4am to 2:30 pm. I was ready for a good meal, a good shower, and a good night sleep. After checking in, we agreed to getting cleaned up, then dinner in about a half hour. We were impressed with the design of the balcony on the second floor looking down over the lobby. We were even more impressed when my wife opened the door to our room. We immediately notice the spaciousness, the amenities (frig, microwave, safe, table and chair, and chair), and the big nice bed. We dropped the luggage and proceeded to the bed and laid back relaxing for fifteen minutes. Since our last experience, we were surprise to have such a nice room at a bargain price.
Genuine Expedia guest review
Other trip Oct 22, 2013
Percy
US
5.0 / 5Outstanding
"Excellent Accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay. The staff was very polite. The room was clean, updated and spacious.
Genuine Hotels.com guest review
1 night trip Oct 19, 2013
Jim H
US
4.0 / 5Excellent
"Convenient to shopping, work."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Cleaning lady took personal face cloth then staff couldn't locate it in laundry. Arrived to find we were only a party of 1 and for only 1 night instead of 2. Personal address was incorrect; even in another state. Appreciated Connie being able to allow us to stay an extra night when we were given the impression the hotel was booked. We understand the hotel will soon be under new management (Holiday Inn) which hopefully will update the decor. Attention needs to be given to sink as facial hairs found.
Genuine Hotels.com guest review
1 night business trip Oct 18, 2013
J.&C. Cameron
US
4.0 / 5Excellent
"Good hotel in a nice area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location! It's quiet and surrounded by a number of dining options and shopping. The staff was very nice and responded immediately when we called the desk about no towels in our bathroom. We had a comfortable king bed and pillows.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
A Traveler
US
4.0 / 5Excellent
"Brentwood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was fine for a night. Staff was courteous and helpful.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice, comfy, and cozy!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an amazing experience!!! We will definitely stay here again!!!
Genuine Expedia guest review
Other trip Oct 9, 2013
Tasha
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We extended our stay to 3 nights because the hotel was convenient to our visit to Vanderbilt's family weekend. Our King bed room was roomy and very clean. The bed was very comfortable. Our only complaint was the was raised during the process of making reservations.
Genuine Hotels.com guest review
2 night family trip Sep 27, 2013
Grandpa Walter
US
4.0 / 5Excellent
"Close to shopping and eating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall, no big complaints. Really enjoyed the willingness to serve from the woman serving the free breakfast both mornings. She couldn't have been more friendly and seemed to enjoy what she was doing. Our king bed was comfortable, but the tub could be replaced. Cleaning crew was a little noisy in the mornings, ie; talking and laughing very early in the hallways, but everyone was pleasant overall.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
J.R.
US
3.0 / 5Good
"Well worth the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great Location, close to many shops and eateries. Clean and Quiet.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
A Traveler
US
5.0 / 5Outstanding
"GREAT value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great value and exceeded expectations. I had trouble finding it because I arrived at night and even with GPS had trouble. It is behind a bank and there was no signage on the road. I will stay there again
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
A Traveler
US
2.0 / 5Fair
"Needs improvement."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Had to be due to odor in room. Housekeeping was somewhat lacking!
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
4.0 / 5Excellent
"Diminished breakfast quality"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Like the hotel. But, since changing from the prior WG chain, breakfast quality and selection has been reduced.
Genuine Hotels.com guest review
1 night business trip Sep 25, 2013
Father Nelson
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The receptionist/check in clerk needs coaching in how to pleasantly deal with the public. She came across as somewhat rude. No warmth. The hotel itself was pleasant and clean
Genuine Hotels.com guest review
1 night trip with friends Sep 21, 2013
A Traveler
US
3.0 / 5Good
"Good value for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed at this hotel on business and found it to be a good value for its price, however the complimentary breakfast left a bit to be desired. The location is close to several restaurants and the Interstate. I would stay here again.
Genuine Expedia guest review
Other trip Sep 25, 2013
Traveler Bob
US
4.0 / 5Excellent
"great service, clean - sightly outdated"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
everyone treated us well and cared, rooms clean and comfortable - a little outdated (i.e. not flat screen TV's etc.) - breakfast could have been better - just cereal and bread.
Genuine Hotels.com guest review
1 night trip Sep 10, 2013
Rich
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we are very satisfied with the service we received. everything was very clean and the breakfast was very good. the location was close to everything we wanted to see. and the staff was very friendly and very pleasant.
Genuine Hotels.com guest review
2 night trip Sep 6, 2013
maria
US
5.0 / 5Outstanding
"comfortable, spacious, immaculately clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable, clean motel in nice area. Staff friendly and helpful. Motel sits back from road and had difficulty finding it. aAsign close to the road would be helpful.
Genuine Hotels.com guest review
2 night trip Sep 6, 2013
mlh
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was quiet, clean, and comfortable!
Genuine Hotels.com guest review
1 night trip Sep 6, 2013
A Traveler
US
4.0 / 5Excellent
"Would stay again"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good hotel in great location! Clean lobby and exceptional staff. Room was a little untidy to my liking, TV outdated, but I would recommend and would stay again if in the area.
Genuine Expedia guest review
Other trip Sep 11, 2013
A Traveler
US
5.0 / 5Outstanding
"In a great area, very convenient, nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was the most convenient and comfortable place I have stayed in quite a while. The room was very clean and the bed linens smelled fresh, not stale like some. Bed was comfortable also.
Genuine Hotels.com guest review
3 night trip Aug 30, 2013
Sandra
US
3.0 / 5Good
"Good price and close to shopping"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel was okay. I travel a lot for business, so I stay in a wide variety of hotels. It's obvious the hotel is older. My closet doors would shut. The force of the flush in the toilet was so strong that the toilet paper would shred and come back up into the bowl. I didn't get new towels or wash cloths when my room was cleaned. I would probably book again at this hotel, but it's definitely no higher than a 2 star.
Genuine Hotels.com guest review
2 night trip Aug 30, 2013
Paula
US
3.0 / 5Good
"No one knew what was going on."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
first - they outside sign /light on building was not working, Room's walls and furnishing was all beat up. Two of three night we had no internet. Housekeeper didn't know what they doing. Only one wash cloth left one day, No soap or shampoo was replemished when used . Cheapest breakfast we have every had.
Genuine Expedia guest review
Other trip Sep 2, 2013
A Traveler
US
3.0 / 5Good
"This hotel was just ok."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The air conditioning unit was not working in our room; however, they did switch us to another room with very cold a/c so we were comfortable in that regard. Maid service arrived too early our first morning and I asked her to come back later. She was very agitated and said she had too many rooms to keep up with but if we were ready before 1:00 pm she would come back. We left the room at approximately 11:30 am and I actually saw her in the hallway outside of our room and told her we were leaving. She never serviced our room. The free breakfast was less than average and we even had to wait on coffee. There was a coffee maker in our room but no coffee. As I said, this hotel was just ok in my opinion. I seriously doubt I will stay at this hotel again.
Genuine Expedia guest review
Other trip Sep 2, 2013
Florence
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great, overall.
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Myhotel Was In A Nice Location. Staff Was Extremely friendly, And Very Helpful. I Was Unfamiliar With TheArea And the Lady At The Front Desk Gave Me Advice On Where To Eat, And Shop. I'm Looking At Moving To The Area And She Gave Me AdviceAbout Places To Stay Away From Also. I Would Recommend This Hotel To Any Of My Friends. Only Complaint Was That The Bed Was Too Soft And Made MY Back Hurt.
Genuine Expedia guest review
Other trip Aug 21, 2013
heather
US
2.0 / 5Fair
"Dirty - Bathrooms need to be cleaned!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We stayed one night on 8/15/13 and there was hair from previous visitors on the soap dish in the bathtub and lots of hair on the floor, especially behind the door which was visible when you closed it. Yuck!!!
Genuine Expedia guest review
Other trip Aug 21, 2013
Debi
US
1.0 / 5Poor
"DIRTY ROOM AND RUDE EMPLOYEES"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The carpet in our room made my feet black and the staff is incredibly rude. You can tell the hotel may have been nice at some time in the past but all the current management and staff need attitude adjustments. the front desk workers are snippy, the maintenance workers are obnoxious and the manager is totally indifferent, DON'T STAY HERE!
Genuine Hotels.com guest review
3 night trip Aug 15, 2013
Todd
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews