"Fun time in Nashville (Brentwood area)!"
I was in Nashville for a short visit and my friend lived in the nearby area glad I found this hotel was great! Close to numerous restaurants that had great live music and food! The staff was great and the morning hot breakfast was also! Definitely will go back!Genuine Expedia guest review
"Room not available till 6:00"
We could not get checked in due to rooms not cleaned until after 6:00. This is after checking at 2:30, 4:00 and 5:30. The room had clothes from the previous occupant in the closet. Management was having to clean rooms. Nice hotel but clearly had problems that day.Genuine Hotels.com guest review
"Quality hotel at a great price"
This was my second stay while visiting the Nashville area, and I will probably continue to stay here in the future. Great great price, and very clean spacious hotel rooms. The lobby and breakfast area is very nice as well. Can't beat the location. It's right down from Cool Springs Galleria and there are many places to choose from to dine at just minutes […] away... Read moreGenuine Hotels.com guest review
Clean and well maintained. We really enjoyed our stay. Will definitely stay there again.Genuine Hotels.com guest review
"Great Place - Great Value"
Awesome hotel- Friendly Staff - Would definitely stay again!!!Genuine Hotels.com guest review
"slightly above average"
comfortable. Good breakfastGenuine Hotels.com guest review
"Great location,Nice hotel."
Needed to finish the work they are doing and it should be a great hotel.Genuine Expedia guest review
Worst water pressure I have ever had at a hotel - could barely wash my hair and get all the shampoo rinsed off since the water pressure was pretty much non-existent. Bed frame was bent and jutted out from the side of the bed so that everytime you got into bed, if you weren't careful, you would hit your foot on it (it was covered up by the bedspread […] so you would forget it was there) Front desk person was on the phone taking a reservation (which took a long time) - while I stood there, luggage in hand. No acknowledgement was given to me - would have been nice if she put the person on hold and checked me in as that was done in a 4th of the time it took her to complete the phone call. She did not act with a sense of urgency or smile at any time. Read moreGenuine Expedia guest review
enjoyed the stay quality of service was greatGenuine Hotels.com guest review
"Great location...couldn't beat surroundings"
The bed was very comfortable except for the lumpy pillows. Bathroom sink didn't drain well. Toilet had loud flush that often left bits of paper in bowl. Overall, I enjoyed my stay. On Sunday morning, you ran out of coffee and danish early with no extras to put out. The hotel was very quiet which I liked. I also like the size..not too big not too small. […] quick elevators, also. I will stay there again probably. Read moreGenuine Hotels.com guest review
My wife, her co-workers, and I arrived around 9pm Saturday, October 19th. I was tired from working from 4am to 2:30 pm. I was ready for a good meal, a good shower, and a good night sleep. After checking in, we agreed to getting cleaned up, then dinner in about a half hour. We were impressed with the design of the balcony on the second floor looking […] down over the lobby. We were even more impressed when my wife opened the door to our room. We immediately notice the spaciousness, the amenities (frig, microwave, safe, table and chair, and chair), and the big nice bed. We dropped the luggage and proceeded to the bed and laid back relaxing for fifteen minutes. Since our last experience, we were surprise to have such a nice room at a bargain price. Read moreGenuine Expedia guest review
We had a great stay. The staff was very polite. The room was clean, updated and spacious.Genuine Hotels.com guest review
"Convenient to shopping, work."
Cleaning lady took personal face cloth then staff couldn't locate it in laundry. Arrived to find we were only a party of 1 and for only 1 night instead of 2. Personal address was incorrect; even in another state. Appreciated Connie being able to allow us to stay an extra night when we were given the impression the hotel was booked. We understand the […] hotel will soon be under new management (Holiday Inn) which hopefully will update the decor. Attention needs to be given to sink as facial hairs found. Read moreGenuine Hotels.com guest review
"Good hotel in a nice area"
Great location! It's quiet and surrounded by a number of dining options and shopping. The staff was very nice and responded immediately when we called the desk about no towels in our bathroom. We had a comfortable king bed and pillows.Genuine Hotels.com guest review
It was fine for a night. Staff was courteous and helpful.Genuine Expedia guest review
"Nice, comfy, and cozy!!!"
We had an amazing experience!!! We will definitely stay here again!!!Genuine Expedia guest review
We extended our stay to 3 nights because the hotel was convenient to our visit to Vanderbilt's family weekend. Our King bed room was roomy and very clean. The bed was very comfortable. Our only complaint was the was raised during the process of making reservations.Genuine Hotels.com guest review
"Close to shopping and eating"
Overall, no big complaints. Really enjoyed the willingness to serve from the woman serving the free breakfast both mornings. She couldn't have been more friendly and seemed to enjoy what she was doing. Our king bed was comfortable, but the tub could be replaced. Cleaning crew was a little noisy in the mornings, ie; talking and laughing very early in […] the hallways, but everyone was pleasant overall. Read moreGenuine Hotels.com guest review
"Well worth the price"
Great Location, close to many shops and eateries. Clean and Quiet.Genuine Hotels.com guest review
It was a great value and exceeded expectations. I had trouble finding it because I arrived at night and even with GPS had trouble. It is behind a bank and there was no signage on the road. I will stay there againGenuine Hotels.com guest review
Had to be due to odor in room. Housekeeping was somewhat lacking!Genuine Expedia guest review
"Diminished breakfast quality"
Like the hotel. But, since changing from the prior WG chain, breakfast quality and selection has been reduced.Genuine Hotels.com guest review
The receptionist/check in clerk needs coaching in how to pleasantly deal with the public. She came across as somewhat rude. No warmth. The hotel itself was pleasant and cleanGenuine Hotels.com guest review
"Good value for the price"
I stayed at this hotel on business and found it to be a good value for its price, however the complimentary breakfast left a bit to be desired. The location is close to several restaurants and the Interstate. I would stay here again.Genuine Expedia guest review
"great service, clean - sightly outdated"
everyone treated us well and cared, rooms clean and comfortable - a little outdated (i.e. not flat screen TV's etc.) - breakfast could have been better - just cereal and bread.Genuine Hotels.com guest review
we are very satisfied with the service we received. everything was very clean and the breakfast was very good. the location was close to everything we wanted to see. and the staff was very friendly and very pleasant.Genuine Hotels.com guest review
"comfortable, spacious, immaculately clean"
Very comfortable, clean motel in nice area. Staff friendly and helpful. Motel sits back from road and had difficulty finding it. aAsign close to the road would be helpful.Genuine Hotels.com guest review
It was quiet, clean, and comfortable!Genuine Hotels.com guest review
"Would stay again"
Good hotel in great location! Clean lobby and exceptional staff. Room was a little untidy to my liking, TV outdated, but I would recommend and would stay again if in the area.Genuine Expedia guest review
"In a great area, very convenient, nice place"
It was the most convenient and comfortable place I have stayed in quite a while. The room was very clean and the bed linens smelled fresh, not stale like some. Bed was comfortable also.Genuine Hotels.com guest review
"Good price and close to shopping"
The hotel was okay. I travel a lot for business, so I stay in a wide variety of hotels. It's obvious the hotel is older. My closet doors would shut. The force of the flush in the toilet was so strong that the toilet paper would shred and come back up into the bowl. I didn't get new towels or wash cloths when my room was cleaned. I would probably book […] again at this hotel, but it's definitely no higher than a 2 star. Read moreGenuine Hotels.com guest review
"No one knew what was going on."
first - they outside sign /light on building was not working, Room's walls and furnishing was all beat up. Two of three night we had no internet. Housekeeper didn't know what they doing. Only one wash cloth left one day, No soap or shampoo was replemished when used . Cheapest breakfast we have every had.Genuine Expedia guest review
"This hotel was just ok."
The air conditioning unit was not working in our room; however, they did switch us to another room with very cold a/c so we were comfortable in that regard. Maid service arrived too early our first morning and I asked her to come back later. She was very agitated and said she had too many rooms to keep up with but if we were ready before 1:00 pm she […] would come back. We left the room at approximately 11:30 am and I actually saw her in the hallway outside of our room and told her we were leaving. She never serviced our room. The free breakfast was less than average and we even had to wait on coffee. There was a coffee maker in our room but no coffee. As I said, this hotel was just ok in my opinion. I seriously doubt I will stay at this hotel again. Read moreGenuine Expedia guest review
Great, overall.Genuine Hotels.com guest review
Myhotel Was In A Nice Location. Staff Was Extremely friendly, And Very Helpful. I Was Unfamiliar With TheArea And the Lady At The Front Desk Gave Me Advice On Where To Eat, And Shop. I'm Looking At Moving To The Area And She Gave Me AdviceAbout Places To Stay Away From Also. I Would Recommend This Hotel To Any Of My Friends. Only Complaint Was That […] The Bed Was Too Soft And Made MY Back Hurt. Read moreGenuine Expedia guest review
"Dirty - Bathrooms need to be cleaned!"
We stayed one night on 8/15/13 and there was hair from previous visitors on the soap dish in the bathtub and lots of hair on the floor, especially behind the door which was visible when you closed it. Yuck!!!Genuine Expedia guest review
"DIRTY ROOM AND RUDE EMPLOYEES"
The carpet in our room made my feet black and the staff is incredibly rude. You can tell the hotel may have been nice at some time in the past but all the current management and staff need attitude adjustments. the front desk workers are snippy, the maintenance workers are obnoxious and the manager is totally indifferent, DON'T STAY HERE!Genuine Hotels.com guest review
Woken up by loud construction noise across the hall, men talking very loudly, toilet was not flushing, room looked very nice, desk staff very friendly.Genuine Hotels.com guest review
"Close to Cool Springs/Franklin Shopping/Restaurant"
Hotel was convenient; staff was courteous and friendly. Room was clean and updated; neighborhood is close to all the attractions in the area.Genuine Hotels.com guest review
"Great hote for the price"
I had a great stay. No complaints. Great price for a night for business purposes.Genuine Expedia guest review
Stayed two nights and very pleased with the value of the Magnuson. Surprised it is not a chain hotel as it has the look and feel of one.Genuine Expedia guest review
"There was a cockroach in my room!"
From all outside appearances, and the appearance of the lobby, this is a great hotel. Making my way into my room, however, I was astonished. Turns out, I was sharing my room with a COCKROACH! The shower was stained with what appeared to be a red substance and most of the television stations had no sound. I definitely won't be staying here again.Genuine Hotels.com guest review
"Magnuson/Brentwood hotel was Great."
Everything Was Great. Wish they had a monthly rate...Genuine Hotels.com guest review
lovely hotel...though very difficult to find at night, no sign visible from streetGenuine Hotels.com guest review
"Overnight stay for a conference in the area"
We only stayed one night and that was pleasant. We came back to the room that night about 10 pm and I was taken by surprise not being able to enter the hotel by the door at the end of the building rather than having to come through the lobby. Had we stayed more nights I might have questioned the desk about it. The breakfast was typical of most "continental" […] style breakfasts. My wife was able to partake of their food, but I was not (except for the fruit) due to my being on a gluten free diet. However, I came prepared with my own and so did have some of their milk and coffee. The hotel personnel were able to meet my wife's allergy/asthma needs (which some higher priced places found very hard to do). The bedside clock had the time wrong Read moreGenuine Expedia guest review
"Decent hotel, but had MAJOR issue with Maint. Man"
The room was okay, breakfast was decent but I had a major issue with a young and extremely rude maintenance man. The maintenance man completely flipped out when I asked him if I could put a small trash bag from my truck into their dumpster or trash. We had some garbage from our trip, I don't think that it's a huge request to use the hotel's trash. The […] maintenance man's reaction was entirely inappropriate (crazy) and was in front of my 4 year old son. If my son wasn't with me I would have surely put the loser maintenance man in his place, but instead I chose to get my son away from the dirt-bag. I chose to pay a little more for my family to stay in the Magnuson in Cool Springs rather than a hotel in Nashville thinking it would be safer and a better experience, I was wrong. We've stayed there over 10 nights in the past month but were so disappointed this time we'll never be back. Read moreGenuine Hotels.com guest review
Excellent hotel! Very comfortable room and helpful staff! A little ways from Nashville but plenty of options closeby.Genuine Hotels.com guest review
"Poor customer service"
The hotel and it's overall condition is very good. However, the poor customer service of the morning front desk staff was atrocious. These "biddies" were poor communicators and not responsive with adding to length of stay or responding to general questions.Genuine Hotels.com guest review
Outside appearance was nice. However, when you walked down the hallway, it had a VERY musky smell. There was dirty cups left in the floor of our room from the last occupant. The bed pillows were not even 'standard' size. They were about 10inch by 10inch in size...Genuine Expedia guest review
We had a great stay. This hotel is in a quite area located near a mall. Our room was very clean, comfortable and quite.Genuine Expedia guest review
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