Comfort Suites Omaha - Omaha

Very clean, comfortable bed and overall good service. Would stay again in future.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Front desk was staffed by high schoolers who had friends haning out watching TV. Not very professional to say the least. My room was on the 2nd floor which was under renovation and smelled strongly of paint. Room, although appeared clean, was very outdated and dark. Breakfast was not substantial.

Genuine Hotels.com guest review

My stay was great. The only thing they need to do for their breakfast was get rid of the Spam log and get bacon or sausage patties. They it would be perfect.

Genuine Hotels.com guest review

This was a clean and comfortable facility with reasonable rates.

Genuine Hotels.com guest review

A good value for the price. Rooms are clean enough, the beds are comfortable, and the staff is friendly.

Genuine Hotels.com guest review

I read several downer reviews about the cleanliness, but we were pleasantly surprised that our room and the halls seemed ship-shape. The evening front desk clerk was extremely friendly and helpful. The surprise came as we were packing to leave: we found a partially chewed dog bone beside the bed. Eww.

Genuine Hotels.com guest review

Exactly what I expected. If you're looking for cheap, easy and a decent room. This is your hotel. The room was clean and comfortable. They did a nice job with the continental breakfast. Would also be a decent choice if on business as it's just off I-680.

Genuine Hotels.com guest review

very nice room for the price. We did notice some areas along the hallways that looked as though they were working on them but they weren't too bad. Staff was very nice...kept the pool open 1/2 an hour later for us when we came back late. I thought that was very nice of them to do. We did have an incident where housekeeping came into our room at 9am. […] I reported this when I checked out and was treated very professionally and offered a discount for the next time which I did not take. I just told them so they were aware. Read more

Genuine Hotels.com guest review

Very clean hotel. The staff were very friendly. A lot of kids running around the next morning but you can't really blame the hotel for that. Will definitely stay there again.

Genuine Hotels.com guest review

There was a knocking noise from the heater that came on everytime the heater came on.

Genuine Hotels.com guest review

No complaints. Great hotel and great service. Everyone was very nice and helpful. The only thing I would say is that the neighborhood is questionable. But the hotel itself was great.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The pool was extremely dirty which very disappointing for the kids. It has grass and leaves in it. The sheets on the pull out couch were dirty too. Staff were very friendly.

Genuine Hotels.com guest review

Room was absolutely filthy! Our room was disguisting. carpets stained, furniture stained. Breakfast was late and all the food that was supposed to be hot was ice cold.

Genuine Hotels.com guest review

I liked it could have bigger and deeper pool but overall it was a good stay . The beds were comfy

Genuine Expedia guest review

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Genuine Hotels.com guest review

I have stayed at other Comfort Suites & was expecting the same type of hotel. The grounds were very well kept & the service was very friendly & helpful. But the carpet throughout was old & dirty - in need of replacement. This gave a unclean feeling throughout. My biggest disappointment was the breakfast. Not at all what I have been accustomed to at […] other Comfort Suites. It was very limited & really not that good. Although I would be willing to try Comfort Suites again, I will not be returning to this one. Sorry. Read more

Genuine Hotels.com guest review

Staff was very friendly and helpful. We enjoyed the breakfast. Check-in and out was fast.

Genuine Expedia guest review

The suite was nice for our family of 6. The breakfast was really good with sausage, eggs with cheese, and waffles! (Among many other things.) My favorite part was the lady working in the breakfast area. She was soooo accommodating for my young family. She bent over backwards to help us in every possible way. She was amazing and made our stay memorable! […] It was the fanciest hotel, but it was one of the friendliest! Read more

Genuine Expedia guest review

Just stayed the one night and I'm a local. I thought that for being a newer hotel the upkeep on the room should have been a little better. Overall I thought this was a decent value for the money.

Genuine Hotels.com guest review

I think they really need to update this hotel. It almost felt dirty walking in-will stay somewhere else next time in Omaha

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Blood on bedsheets. Got clean ones, but they just handed them to me and walked away.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would mot ever recommend this hotel to anyone. The room had a strange odor, there were stains all over the carpet, the curtains had holes in them and the bathroom was filthy. The pool area was so hot you could hardley even breathe in there. overall a terrible stay. I guarantee I will never stay there again.

Genuine Hotels.com guest review

Comfort Suites Staff left a very positive impression with their great costumer service! They offered to upgrade our room upon arrival to a suite. The hotel was clean and comfortable. Complementary breakfast was good too. We would stay again.

Genuine Hotels.com guest review

The staff was very friendly. The hotel is a bit aged but well kept. Room was clean. We stayed 3 nights. I liked the pool, and hot tub was nice as well. The only complaint was the breakfast. They offered different things, scrambled eggs, and biscuits and gravy too...also a waffle maker- however not set up to accommodate a crowd, there was a line for […] the food at 7-8am and no seating available. The location was perfect, and the area was nice, didn't feel unsafe in any way. The beds were super comfortable. Will stay here again. Read more

Genuine Hotels.com guest review

Do not count on the sofa bed as a viable sleeping option. Even my 10 and 7 year olds couldn't sleep on it because it was so extremely uncomfortable. I realize a sofa bed isn't supposed to be a dream sleep, but the bars stuck up so much and the mattress was just nothing. Worst sleep of my life. I will spend more money on a nicer hotel next time.

Genuine Expedia guest review

great breakfast.....friendly help.......wonderful easy to find location.....close to many fast food choices.....easy access to mall

Genuine Expedia guest review

They were doing some updating while we were there in April, so there was a little bit of a mess, but for the most part this place is an “OK” place to stay….it is kind of hard to get to the first time, we have stayed there numerous times so it’s not a problem for us anymore….we’ll stay here again…

Genuine Expedia guest review

My room was never cleaned. The remote for the tv was broken

Genuine Expedia guest review

The beds had bedspreads with stains all over them, the hide-a-bed had springs sticking up through the mattress, the hotel did not had enough linen to accommodate their guests. The room smelled "musty", and the biscuits and gravy were cold that were served for breakfast. The hot tub was so hot that you couldn't even get in it, sign said temp 104 degrees! […] Also, they would not honor my AAA discount!! Beds were comfortable and the staff very friendly. Read more

Genuine Hotels.com guest review

The room was very nice. It wasn't high level decor but entirely good for our purposes. There were plenty of towels. The bed was firm and comfortable. I fell asleep almost immediately when I went to bed. The swimming pool was large enough for swimming. The hot tub might have been a bit too hot. I was quite pleased to have the main city newspaper available […] free to guests at the front desk. Wireless Internet service was easy to use right away when I used my laptop computer. The room had a microwave sitting on top of a small dorm-type refrigerator. I was glad to see and use the small sofa and coffee table also in the room. There was a nice breakfast of freshly-made waffles. Other cereal, fruit, toast, pastries, coffee, juices, etc. were available. I have only positive thoughts about staying at the Comfort Suites. Read more

Genuine Expedia guest review

I rated this as disappointing for two main reasons. 1) the breakfast was very sparce. Empty cereal containers. One toaster for 25 people. Etc. I think my daughters ended up eating pre-packaged muffins they had. I was hoping for more. 2) This isn't the hotel's fault, but some of the other guests were very inconsiderate. Such as the family quietly left […] the pool after their child vomited into it. They also let their kids swim in diapers (not swim diapers) and left the dirty diapers stashed around the pool area. The pool was one of main reasons we stayed at a hotel...our kids love to swim in hotel pools. Well, we sure wouldn't let them swim here. The staff was very apologetic, and dumped a bunch of chemicals, etc. in the pool. But overall, it was a dissapointing stay. Read more

Genuine Expedia guest review

Nice hotel, breakfast was very mediocre at best. Not bad for the price and pool was warm, I would stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hottub did not work, the phone did not work, the breakfast was good,a variety of food,it was in a good location for us

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved that there was a Trader Joe's nearby. A very convenient stop...wish we had more time.

Genuine Hotels.com guest review

This is the first hotel in which I have ever encountered bed bug infestation. The staff was very friendly and courteous, and the hotel itself was clean. Even the rooms were well vacuumed, and linens were clean. However, in researching bed bugs on the internet, they actually prefer clean. When we went to turn in around 1:00 am, we found a bug on the […] sheet when we lifted up the bedspread. We had never seen anything like it, and someone mentioned bed bugs, so we looked them up on the internet. After realizing that's what this bug was, we lifted the mattress - LOTS of them. We ended up packing up and leaving in the middle of the night. In talking with the manager the next day, he was very cooperative and gave us our money back. In researching this topic more, we have found that more and more hotels are having problems with bed bugs, because they are so hard to kill. DDT used to work on them, but that chemical has been banned, and the other chemicals they use to spray for bugs do not work on bed bugs. When we got home we stripped down in the garage, and left all our stuff out there until we could go through everything thoroughly the next day - you don't want an infestation in your house. I just want people to be aware - no matter what hotel they stay in - that bed bugs are becoming a larger problem, and make sure you check for them in your room before you even bring your luggage in. It gave us a whole new meaning to the phrase, "Good night, sleep tight, don't let the bed bugs bite." FYI, in case you don't know - like we didn't - bed bugs look almost like ticks, except they have a very flat shell, almost like a cock roach. The shell is reddish brown color - more reddish if they've just snacked on someone the night before. And, when they crawl, it's almost like a slithering, like the way a water bug moves across the water. They aren't real fast though, so they are easy to catch. Anyway, if this hotel had not had bed bugs, we would have given it a 4 star rating. However, it Read more

Genuine Hotels.com guest review

I picked this hotel because it had two queens and a pull-out couch so all six of my family could fit in one room. I should have investigated a bit further because it was a little sub-par. Maybe I should have known that from the hotel name. The room was damp, and never felt dried out despite the air conditioning, which was really loud all night. The […] one plus was that it didn't cycle on and off which most hotel rooms' systems do. I think I slept for one hour. Read more

Genuine Expedia guest review

Bathroom had mold, floors were dirty, one bed was badly stained, and the refrigerator was disgusting. never staying here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very reasonably priced Hotel. Great room for large family, two queens and a sofa sleeper, tough to find a room like that. Great Breakfast and not too far from the Henry Doorly Zoo. Hotel could use a little spruce up, pool was colder than expected. Friendly staff.

Genuine Expedia guest review

It was not at all what I expected the pictures online were not true to what you were getting. The hotel needs some serious updating. It was very disappointing.

Genuine Expedia guest review

I am really disappointed with having to stay in such a dirty hotel. I would have changed but I was locked in due to the package deal with expedia so I HAD to stay. I don't think I will ever go for a package deal again, the air fare, hotel, and car rental! What a miserable week......

Genuine Expedia guest review

The hotel was clean and fine. The hot tub was broken and no one seemed eager to fix it. The staff was fine. Breakfast was fine. The fitness room was in need of repairs to equipment. It is 100% non smoking so that was a huge benefit, but if I could find another non smoking hotel, I'd stay there.

Genuine Hotels.com guest review