"looked nice. to bad didnt get to stay there!"
showed up with paperwork from expedia. no reservation went through on hotel end. waited 45 minutes for hotel to find the paid for reservation on expedia site. then no rooms available. sent to sister property sugar beach resort. no tub in room which is why booked for grand beach. also constant kids running around harassing guest after 10 pm. hockey teams […] staying with no parental supervision. complained to desk after preteens confronted fiance in hallway.said they didnt know about it but already taken care of! had parent confrontation when discussed children's behavior. tried hot tube when adult time was supposed to happen. kids running around. room was decent enough. will never book again Travers city breweries not very customer service oriented walked out of numerous because the service was bad. booked weeks in advance for getting nothing like i reserved! Read moreGenuine Expedia guest review
"A FAVORITE PLACE TO STAY IN TRAVERSE CITY"
THIS HAS ALWAYS BEEN A GREAT HOTEL TO STAY AT IN TRAVERSE CITY. THE ROOMS ARE GREAT, THE STAFF AWESOME AND CLOSE TO EVERYTHING. I HAVE STAYED HERE MANY TIMES. UNFORTUNATELY, THIS TIME THERE WERE UNATTENDED CHILDREN RUNNING UP AND DOWN THE HALL AND SLAMMING DOORS MOST OF THE NIGHT...NOT A PRUDE BUT, THIS WAS OUT OF CONTROL.Genuine Hotels.com guest review
"Great price with the right options"
Had a wonderful wintery view of the bay, great breakfast options, and polite helpful staff. The wifi worked well and most of the kids hockey team families were not on our end of the hallway! :-)Genuine Expedia guest review
"Very clean and comfortable rooms."
Staff was wonderful! Very courteous, helpful, and prompt.Genuine Expedia guest review
Very nice hotel for the money. Right on the water. Rooms were nice and clean. Dairy Queen right across the street. The breakfast was nice, they kept everything really clean.Genuine Hotels.com guest review
"Clean & quiet"
We had a nice relaxing stay at the hotel. It offers all the standard things you might expect such as an indoor pool, game room, vending machines, etc. It's clean and well maintained. Nice view of East Grand Traverse Bay. There is really only one minor complaint I could mention. The lack of a shuttle service, which is not something I am usually concerned […] about but we stayed at the hotel to attend the Microbrew & Music festival and it would have been a nice service to offer for a large event that involves drinking. Read moreGenuine Hotels.com guest review
They have a bubble hockey game. Big shower. Nice back patio on the bayside. Good locationGenuine Expedia guest review
The hotel is very clean and has a cozy lobby. It has a nice pool and very large hot tub/spa. There is also an arcade room. The beds and pillows are wonderful and comfy. The breakfast had no meat, but it had a nice array of cereal, breads and muffins, oatmeal, etc. We really liked the mini waffle maker :) My only complaint was that it would have been […] nice if the hotel staff had enforced the 10-11 p.m. adult only swimming. The night we were there, the large amount of kids swimming during this time was a bit of a disappointment. Overall, we enjoyed the hotel immensely though! Read moreGenuine Expedia guest review
"Great View, Great Amenities"
Stayed at this hotel for one night, a suite with a view. The room was clean along with the shower and the tub, the view was beautiful even in the dead of winter. Continental breakfast got great reviews.Genuine Expedia guest review
This hotel was wonderful! Nice, large rooms with great amenities. The view was amazing! We look forward to staying there again.Genuine Hotels.com guest review
Stayed just for a night but had a very restful, easy experience. Standard breakfast. Nice bathroom. Comfortable king bed. Eco friendly soaps and shampoos. My husband and I were happy to stay there.Genuine Hotels.com guest review
"Nice hotel right on the beach"
This was our first visit to Traverse City. This hotel was very clean, the staff was friendly and the location was great. We stayed in the winter but this place would be AWESOME in the summer! It's right on the beach and right across from an outdoor waterpark. I read some complaints about the breakfast but I thought it was good. There was something for […] everyone. The indoor pool was large and the water was warm. The gym was small but well equipped. The staff was friendly and the room was clean. On a side note, we stayed one night here before going to Great Wolfe Lodge for two nights, my four year old daughter said this hotel was better because the water in the pool was warmer! Read moreGenuine Expedia guest review
"Way better than previous hotel in the area"
The only suggestion I would like to share is that the breakfast could have been better. Mostly cold food other than waffles. Would be nice to see a warming tray of sausage and gravy or some bacon and scrambled eggs. or maybe a crock pot of fresh oatmeal with the fixin's, " raisins, brown sugar, maybe some dried cherries. We were in the cherry capital […] of the US. Really liked that the pool was open to adults only for an hour each evening. Read moreGenuine Hotels.com guest review
Wish we could of stayed longer than only one nightWe were on our way toMackinac Island and stopped for the night ot visit friends in Traverse CityWe loved the hotel and the location on the beach but ti was too cold to sit on it as it was Oct! Will definitely come back to stay.Genuine Hotels.com guest review
"Good location on the lake"
We stayed mid-week so the tourist crowd wasn't a problem. We departed on Saturday morning and sensed this Inn would be quite jammed up over weekends. The breakfast area was not large enough and was a bit inconvenient. Decor was somewhat past it's prime but you would expect a nautical motif when staying in a tourist area on the lake.Genuine Expedia guest review
"NIce to stay at beach"
Nice to stay at beach instead of in town. Half of rooms face parking lot instead of beach, though. And ones that face the beach do not have the huge hot tubs. Difficult trade-off.Genuine Hotels.com guest review
"Exceptional Staff and nice location!"
This was a Fall getaway weekend for my family of 4. My husband and son went golfing while my daughter and I went shopping. We were greeted by an extremely friendly staff member at check in. He and all the staff were very attentive during our stay. Made us feel very comfortable. Even though it wasn't warm enough to use the beach, we had a great room […] that had door wall that lead directly to the beach. Would love to come back in the summer! Room was spacious and overall clean. Housekeeping was a little neglectful on dusting and the vent fan in bathroom ceiling really needed to be cleaned, but other than those 2 things, we were very pleased with the condition of the room. Comfy beds and pillows. Nice breakfast, good size pool area and such a pleasant staff. Read moreGenuine Expedia guest review
Always friendly, helpful. Good place although getting a bit dated. Great location. Clean, good view, comfy bed.Genuine Hotels.com guest review
Very clean and location convenient.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Great place to stay in Traverse City"
Nice room recently updated. Comfortable beds. Great beach area with nice view. Overall I would recommend as a place to stay in Traverse City.Genuine Expedia guest review
"close to everything you must see"
Comfortable room, friendly staff. Great view from our beach front room.Genuine Hotels.com guest review
"Very easy to get to down town."
The hotel was very clean and comfortable. We had a beautiful view of the water. Would stay there again.Genuine Hotels.com guest review
"Nice hotel for traveling."
We were traveling around MI and found this hotel to be very lovely. It served all of our needs.Genuine Expedia guest review
"Grand Beach has the best beach"
I always stay here while visiting Traverse City. The beach is the best in town, and it's very conveniently located. The rooms are spacious and has everything you need. It could use a bit of updating in the section I was in, however. Hopefully, they'll do that soon.Genuine Hotels.com guest review
"Beautiful view from room of bay!"
Very nice room, large and spacious. The view from the patio was spectacular! We will definitely stay there again.Genuine Hotels.com guest review
"Lovely hotel on Grand Traverse Bay"
Was very pleased with staff, décor, cleanliness; pool; amenities, etc.Genuine Expedia guest review
"Right on the beach"
The property was exactly as depicted on the Web page.Genuine Expedia guest review
"Right on the beach"
We opened our sliding glass doors and there was the Beach and Lake right out our door! Everything was perfect.Genuine Expedia guest review
"A Gem on the Bay"
Beautiful view of Traverse Bay from a comfortable, 2nd floor room with a cute little balcony for watching sunsets and sun rises. Clean throughout. Above average breakfast selections--complimentary. We'd stay again! It was delightful.Genuine Hotels.com guest review
Great location on the beach but farther from downtown Traverse City than we hoped it would be.Genuine Expedia guest review
The breakfast is mediochre at best: Stale "plastic" breakfast rolls and breads, little fruit to choose from, tasteless make-it-yourself waffles... The French toast-for-the-toaster option was the only menu item worth bothering with. And also, the coffee was at least OK, but certainly not anything special. An otherwise fine hotel experience was clouded […] by this ONE less-than-helpful sideline. Read moreGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
"First time to Traverse City and wanted beachfront."
We reserved a beachfront room with balcony and were thrilled with the view, location and the room. Front desk was very helpful in letting us know about restaurants and sites to see. It was an easy park and unload the car to bring items to your room. I would recommend this to anyone and will stay again if we get back that way, which I hope we do.Genuine Expedia guest review
"Best View in Traverse City!"
The room smelled fresh and was very clean. We had a great view of Traverse Bay and the hotel staff was extremely friendly! Plus, the continental breakfast had a great spread (unless you're gluten intolerant). I highly recommend staying here and will be going back!Genuine Hotels.com guest review
"Nice hotel close to beach"
Staff was pleasant upon check-in. Our room was on the ground floor and had a small patio with a table and some chairs and steps away from the beach. The room was clean and comfortable. The continental breakfast was basic i.e. cold cereal, english muffins, batter for making your own waffles.....we went out for breakfast. I would recommend this hotel […] . Read moreGenuine Expedia guest review
"If you like the beach"
If you are looking for a place where the beach is literally out the backdoor, the Grand Beach Resort meets your criteria. Beach chairs and towels are available from the hotel. Very helpful and friendly staff with a very good free breakfast. The overall room quality and cleanliness was OK, nothing special. Our room had the bathroom sink and mirror in […] the entrance way, which is different. Some maintenance issues with the room but nothing major. Read moreGenuine Hotels.com guest review
"Right by the water"
I asked for some information regarding shopping and restaurants but the front desk didn't have any.Genuine Hotels.com guest review
The room was beautiful. The only problem we had was with the sand flies at night (little gnats). We opened the glass door and when we went on the patio we closed the screen door quickly. We locked both doors when we went to dinner and came back to see that the room (ceiling, walls, beds) were just covered with these flies. When we contacted the manager, […] he said we must have left the doors open. We told him we did not and in certain terms he called us liars. We insisted on a new room and when he came to look at the room finally agreed to move us. We were totally insulted at his attitude. Read moreGenuine Hotels.com guest review
This is a wonderful hotel that is right on the beach and lake.Genuine Expedia guest review
Great value for your money along with a great view of the bay.Genuine Hotels.com guest review
We were on a road trip for two weeks and this hotel stood out...clean, friendly staff, great location and even a pool that had adult only hours! I wish we could have stayed longer!Genuine Hotels.com guest review
Everything about the stay was great besides the old TVs. An update to a flatscreen and better cable service would be nice. Some channels were fuzzy and the TV was a very old tube TV.Genuine Hotels.com guest review
"The pool and hot tub were in excellent condition"
Ir was a great get away weekend and thoroughly enjoyableGenuine Expedia guest review
Booked online but was not given the option of choosing a beachside room. Even though it was a nice room with a balcony, we were disappointed that our view was of the parking lot and highway 31. The usual annoyance of slamming, slamming, SLAMMING hydraulic doors. Why, oh why, can't hotels either eliminate the auto-slammers or as a second (and less desirable) […] option, print small, polite signs to be placed above each lock on the outside of the door that reads, "For the comfort of all our guests, please do not allow door to slam". What's that I hear?...Crickets? Another deaf ear ... Read moreGenuine Expedia guest review
"Who needs the Caribbean when you have Northern MI?"
We went up for my daughter's 21st birthday, with the plan to go "WINE-ing" on Old Mission Peninsula and beach it. We did both. Too many wineries for just 2 days but we did our best to get through all of them. The beach was white sand. The water a little cool, but I liked it that way. I was able to get a great swim workout between docks. We had and excellent […] meal at The Table, formerly known as Bower's Harbor Inn. (I'll have to admit, I do miss the old restaurant.). We also ate at Bistro Foufou--also excellent. Read moreGenuine Expedia guest review
"Dirty Room Nice Beach"
When my wife and I checked in for a 2 night stay we found a smoke order in the room. After a complaint to the management they offered up another room for use to use. It was clear upon entering the room that the housecleaning staff had just sprayed a deodorizer before we entered the room. We were stuck as they had no further rooms ready and a child that […] needed a nap. Later in the day we found chewed gum and other trash under the bed. Non of this made for a good stay. The Beach and the location were great, but the conditions of the room should have been better Read moreGenuine Hotels.com guest review
Great convenient and beautiful location. Beds and pillows to stiff for me though.Genuine Hotels.com guest review
"A pleasant surprise"
We had reserved a single room with a king bed. Imagine our surprise when we found we had been upgraded to a suite complete with two kings, a living room, and two large-screen TVs. It was one of the highlights of our trip.Genuine Expedia guest review
"nice rooms and great service"
We looked the room over when we first get in and saw a lot of hair in the drain of the shower. We call the front desk and they sent a very nice hard working lady to clean our room. The rest of the weekend was great. Pool and hot tub were very clean and well maintained. The only thing they could up grade is the TV in the room. It was the tube style, […] they have got to get flat screen TV in there for the price, but I wasn't there to watch tv . Read moreGenuine Hotels.com guest review
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