"Handy 24-hour airport shuttle"
Good value close to DFW with 24-hour airport shuttle and complimentary breakfast. I wish the breakfast started at 6 instead of 6:30 to accommodate guests with early flights out.Genuine Hotels.com guest review
"Great choice for those needing airport shuttle."
Very clean hotel. The shuttle was right on time and got us to airport with no delays. Very pleased.Genuine Expedia guest review
"Nice hotel, clean, nice breackfast, friendly staff"
It was our first time in Dallas, and we did really enjoyed it, Dallas people is super friendly , the cities are beautiful and very clean , like the contrast between Modern and Antique buildings, really nice everthing we definitly are coming back someday.!!!!!!Genuine Expedia guest review
"Not all that!"
Inexpensive hotel Rooms ok but overall property not kept up Spa not usable - in repair? Asked for extra pillows and told NO That was a first for me!Genuine Hotels.com guest review
"Horrible shuttle service"
They are about 2 miles from DFW airport, and they use a 3rd-party shuttle service called Hotel Connection. Bottom line: The shuttle service came after about 1.5 hours. Use a hotel that has their own shuttle. I called at 11:30pm to say my flight had landed. I called at 12:10am to ask where the shuttle was. He said the shuttle had stopped at the pick-up […] place, but I wasn't there. I asked them to send the shuttle again. Remember, they are only 2 miles away. At 1:00am I went to the Grand Hyatt at DFW and got a room for twice the rate of the Best Western. I had to get up at 5:00am to catch my flight. That wasted hour waiting on a shuttle was time I should have been sleeping. Read moreGenuine Expedia guest review
"Nice hotel close to DFW"
Great hotel to stay and park due to location so close to DFW and shuttle service. Staff was helpful and room was large and comfortable.Genuine Expedia guest review
"You get what you pay for"
The only thing I loved about this hotel was the location (4 miles from where I needed to be) and the bed (best sleep ever). The hotel had a strange smell from the moment we checked in and it never really went away. The pool was OK (I could see it out my window) however, the whirlpool or whatever it's called had green water (mold??) that looked like […] it had been sitting in there for awhile. Towels were rough (take your own towels!). The bed was amazing and the staff was very friendly. So basically you get what you paid for. Good price for ehh hotel. Read moreGenuine Hotels.com guest review
"Was sorely disappointed"
I booked this hotel on the premise that it had an on-site Whataburger & hottub. The hottub was out of over. The elevator was out of order. EVERYTHING was out of order. The internet was slower than molasses in New England in January. The Whataburger was actually almost 2 blocks away, and I'm not going to brave a massive thunderstorm just for a burger! […] The walls were super thin so I could hear everything that was going on in the neighbors' room, whether I wanted to or not. The bed was harder than concrete and the way the sheets were put on the bed, it was almost impossible to pull them back so I could get inside the bed. There was 4 tiny pillows instead of 2 normal sized pillows. I will NOT be staying at this hotel again. Read moreGenuine Hotels.com guest review
"close to the airport"
Can be a bit noisy from the airplanes, pool is much smaller than in the picture, The room though was very nice, fridge, microwave.. for a night close to the airport I think it's a good value for the money.. the only thing is that restaurants are far.. you need a car..Genuine Hotels.com guest review
"You can't get much closer to DFW than this"
We had a very early flight so we chose to stay here the night before. It's a nice hotel with a very polite and helpful staff. Key for us was the 24/7 free shuttle to DFW. It is also located right next door to an inexpensive off site airport parking lot.Genuine Hotels.com guest review
"Very professional and accomodative"
The staff wås cordial and very helpful. But I left my pants and the one I talked to on the phone would not go look.Genuine Expedia guest review
"Takes the lead in Healthy and moral Life Style"
Front Desk lady that was on duty that night said she does not know how to help me to get my computer connected and make it work with the hotel internet. I was unable to connect with my PC and was the one who suggested calling the provider. i expected that she would initiate such a solution. i made several calls for a very long time to the front desk […] on the issue that was not picked. i had to physically be their to get any kind of attention. Which was even delayed as if I didn't matter. Very disappointing. Read moreGenuine Expedia guest review
I was only in the hotel room overnight. Staff seemed to be friendly and helpful. The bed was very uncomfortable. Cleanliness was fine. There were cheaper hotels that were probably as good for a 3 star customer review.Genuine Expedia guest review
"Convenient for airport"
Generally quiet--breakfast was quite good. Requests for additional towels for 4 day stay didn't seem to be processed. Front desk could have used more staff.Genuine Expedia guest review
Quiet, clean, convenient to the airport, good staffGenuine Expedia guest review
"Stepped up to the plate"
Best Western Is always good. When I got straned in Dalas due to weather and flight cancellations they stepped up to the plate. Great room. All the Mod Cons. Unfortunately I had no bags.Genuine Hotels.com guest review
"Close to airport"
Very pleasant stay. The room was large and very comfortable. They offer shuttle service to and from the airport which was a Godsend. DFW can be very confusing and I really appreciated not having to navigate on my own. Enjoyed my stay...only wish I could have stayed longer to enjoy the amenities.Genuine Hotels.com guest review
"Showing it's age. Needs a make over."
Stay was OK but the facility needs sprucing up; faucets leaked and wear and tear on the room and public areas was too evident.Genuine Expedia guest review
"Close to DFW Airport"
Large comfortable rooms. Blanca the desk clerk was very courteous and helpful. She even ordered us a breakfast to go because of our early morning flight. A pleasant place to stay following a long flight. One piece of advice, call the hotel when you arrive at airport to arrange shuttle pickup.Genuine Hotels.com guest review
When we checked in the staff couldn't be bothered to put the phone down. She asked our information and then handed us a room key and told us our room was "down the hall", she didn't tell us the room number (had to look on the room card) or give us any information at all. When we got to our room, it appeared dirty and dingy. We then went to the pool […] (as it was a very hot day) to find a sign that the pool and hot tub were out of service. I was very disappointed not only with the hotel itself, but more so with the staff. I will never stay there again. Read moreGenuine Expedia guest review
"Perfect for my needs"
I had heard about Best Western Plus and wanted to try one out. I used this hotel to replace one very nearby that had raised it's price considerably. This hotel was inexpensive and would rate very well with more expensive hotels in the same area. Very comfortable. They farm out the room service making it a little slow, but I had not expected it anyway. […] I really enjoy not having to go find a restaurant at 9pm. I will recommend this to my friends and will be staying there on my fairly frequent airport trips. Read moreGenuine Hotels.com guest review
The free breakfast was the bomb. The staff was sometimes not at the desk but overall the stay was ok.Genuine Hotels.com guest review
Stayed here for a short weekend trip to the DFW area. Perfect if you will be using the airport as it is right next to it. Close to Grapevine Mills although there is quite a bit of construction. About a 30 minute drive to Cowboys Stadium, Ballpark in Arlington, & Six Flags. Staff was helpful with any problems we had. Got this hotel for a great price […] & complimentary breakfast is always a plus! Read moreGenuine Hotels.com guest review
"Close to airport but that's about it"
Hard to get too because of construction so right now even local isn't great here. Room is big and spacious but feels and looks old. The bed is terrible, springs everywhere, you sink to the bottom and 2 bodies sink to the middle. Not a place I'd come back to.Genuine Hotels.com guest review
It was OK. I don't believe we will choose this hotel again. There are other in that area of convenience that we would rather choose.Genuine Expedia guest review
Location is good if you have a vehicle. There is a couple of restaurants within walking distance of hotel. This hotel was the only one that was available on the weekend I was staying in c'ville at the time. You get what you pay for. It is used by alot of transients, construction workers etc.. There is smoking rooms available and the elevator smelled […] of smoked. Overall there is not much really to say about this hotel. Like I said you get what you pay for. Read moreGenuine Expedia guest review
"Comfortable place for a good nights rest"
Only stayed one night but the service and accommodations were very nice. Because I had an early flight I was not able to have breakfast - My flight wasn't until 7:50am but take in consideration wake-up/prep, travel to the airport and security check and you can see it is still a very early morning. Perhaps if they could adjust their breakfast back an […] hour or provided just coffee and muffins for the "early birds" that would be something that customers would appreciate. Thanks Read moreGenuine Expedia guest review
"BW+DFW is fine, just don't expect a quick shuttle"
Nothing wrong with this Best Western once we got there: clean and comfortable suite, not too noisy for location (near freeway and airport), helpful staff. Easy to get to if you're driving. If you're coming from the DFW airport, though, the shuttle service leaves a lot to be desired. The receptionist said it would pick us up in 15-20 minutes. 45 minutes […] and 3 calls later it finally arrived. Not the driver's fault - the shuttle serves at least 5 other hotels on the route and it's not possible to be first on the list all the time, but Best Western DFW needs to get another shuttle company, or they need to tell their staff not to promise such fast service. Read moreGenuine Expedia guest review
"Excellent, convenient, and comfortable."
Seamless check-in and -out experiences, responsive and friendly staff, convenient location, and flawless condition of the room and facilities are all things I was impressed with in this facility. I wish only that the mattress had been a little more responsive (maybe a memory foam layer on top of the mattress?), the window climate system had been a little […] quieter, and the door thresholds designed to inhibit the intrusion of hallway noise. Overall, this hotel far exceeded my expectations, and I would definitely choose to stay there again! Read moreGenuine Expedia guest review
Nice queen bedsGenuine Hotels.com guest review
"it is ok"
it took 2 hrs to get the shuttle to pick us up from the airport and when we arrived at the hotel, we had to walk 3 blocks to a hamburger place in a quick stop to have something to eat.Genuine Expedia guest review
The bed was probably the most unfortable bed I've ever slept in. The bathroom was clean but very outdated.Genuine Expedia guest review
Overall, this is an older property that is showing its age but was still clean. Biggest complaint was the mattress on the bed was as hard as a rock.Genuine Expedia guest review
"Close to DFW airport"
Good valueGenuine Hotels.com guest review
Good hotel for money, decent breakfast, wifi worked well.Genuine Hotels.com guest review
I enjoyed the stay, it had everything needed at a great price, the next time I come to this area. I will pick the same hotel.Genuine Hotels.com guest review
"Close to the airport"
Very clean budget friendly hotel. The staff was very good and friendly. Free shuttle to and from airport with hot breakfast. It was going to cost another 15 dollars to upgrade? to 2 beds. Oh well sister and i shared a kingGenuine Expedia guest review
"Overnight stay waiting for flight"
The room was adequate for what I paid for. The room was clean but you had to hold down the handle on the toilet to make sure it flushed. The fitness room was seriously lacking and the treadmill actually had a lumpy belt. The location was very close to the airport, about 2 miles and their complimentary shuttle sealed the deal. Their front office staff […] could not have been better, I called from the airport, explained where I was and she told me exactly where to go to catch the shuttle and was picked up within a couple of minutes. She greeted me by name when I arrived at the hotel-an AWESOME touch! Read moreGenuine Hotels.com guest review
"Great place to stay when coming off the flight."
This hotel is clean and comfortable. The staff is a bit hard to understand at times but they are friendly and courteous. The room I stayed in was a King Deluxe and it included a mini fridge, couch and chair. It provided me and my Wife with plenty of room for our belongings without being cramped. The bed was a bit hard though, but not the worst thing […] I've ever slept on. The shuttle runs to and from the airport regularly but be prepared for a bit of a wild ride. The surrounding location offers not much seeing as it's between the airport and highway. The room was clean, I'd recommend staying. Read moreGenuine Hotels.com guest review
"Met My needs."
My days were long and intense and found the room to be quiet and very adequate for what I needed. I was very appreciative of free Wifi. There was a lack of eating places close by.Genuine Hotels.com guest review
Very nice hotel and staff!!Genuine Hotels.com guest review
"Nice room, hard bed"
The hotel and staff was great. The only downfall was that the beds are horrible. Hard as rocks, cheap. Also, you heard the traffic all night on the Interstate side. Other than that it was a grat place.Genuine Hotels.com guest review
Was okay would go back there.Genuine Hotels.com guest review
"best price for closeness too Gaylor Texan Resort"
Hotel staff was great and stay was good. The breakfast was ok but eggs and meat should of been a little warmer and renewed.Genuine Hotels.com guest review
We arrived late and the desk person comped up beer and wine. It was greatly appreciated as there was no convenience store nearby the hotel. We departed very early in the morning and woke up to no power. This gave us challenges. We opened our door to get some light from the emergency lights in the hallways. We walked our luggage down 4 flights of starts […] only to be told that the elevator was operating. A note under our door would have been appreciated. Read moreGenuine Expedia guest review
"A satisfying business stay"
Overall, the hotel was clean and comfortable. The room airconditioner was a little noisey and had a rather large "dead band" before activating. The price was very reasonable and the location was close to DFW, but dining was a few miles away.Genuine Hotels.com guest review
"Two overnight stays"
Close, Clean & Convenient.Genuine Hotels.com guest review
Big problem was that the advertised 24 hour airport shuttle happened only every 40 minutes; so it took more than 1 hour and 15 minutes to get from the airport to the hotel. This is unacceptable. Next time I get the rental car and go to anywhere in Dallas/Fort Worth and can be where I want to be the next morning. Also the scheduled wake-up call did not […] happen. Read moreGenuine Expedia guest review
Stayed there a week. Great hotel, but the breakfast was the same everyday. Good food though.Genuine Expedia guest review
Very nice stay on our way back East after a cruise. Large and comfortable rooms, very clean, updated, polite and accommodating staff. Our only negative would be the breakfast. It is typical of the chain of hotels that offer a room with breakfast making your own waffle or toast. The variety is not very healthy and we are more yogart and fresh fruit people. […] Otherwise, we were very pleased with the atmosphere and accommodations. Read moreGenuine Hotels.com guest review
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