Very nice hotel and staff!!Genuine Hotels.com guest review
"Nice room, hard bed"
The hotel and staff was great. The only downfall was that the beds are horrible. Hard as rocks, cheap. Also, you heard the traffic all night on the Interstate side. Other than that it was a grat place.Genuine Hotels.com guest review
Was okay would go back there.Genuine Hotels.com guest review
"best price for closeness too Gaylor Texan Resort"
Hotel staff was great and stay was good. The breakfast was ok but eggs and meat should of been a little warmer and renewed.Genuine Hotels.com guest review
We arrived late and the desk person comped up beer and wine. It was greatly appreciated as there was no convenience store nearby the hotel. We departed very early in the morning and woke up to no power. This gave us challenges. We opened our door to get some light from the emergency lights in the hallways. We walked our luggage down 4 flights of starts […] only to be told that the elevator was operating. A note under our door would have been appreciated. Read moreGenuine Expedia guest review
"A satisfying business stay"
Overall, the hotel was clean and comfortable. The room airconditioner was a little noisey and had a rather large "dead band" before activating. The price was very reasonable and the location was close to DFW, but dining was a few miles away.Genuine Hotels.com guest review
"Two overnight stays"
Close, Clean & Convenient.Genuine Hotels.com guest review
Big problem was that the advertised 24 hour airport shuttle happened only every 40 minutes; so it took more than 1 hour and 15 minutes to get from the airport to the hotel. This is unacceptable. Next time I get the rental car and go to anywhere in Dallas/Fort Worth and can be where I want to be the next morning. Also the scheduled wake-up call did not […] happen. Read moreGenuine Expedia guest review
Stayed there a week. Great hotel, but the breakfast was the same everyday. Good food though.Genuine Expedia guest review
Very nice stay on our way back East after a cruise. Large and comfortable rooms, very clean, updated, polite and accommodating staff. Our only negative would be the breakfast. It is typical of the chain of hotels that offer a room with breakfast making your own waffle or toast. The variety is not very healthy and we are more yogart and fresh fruit people. […] Otherwise, we were very pleased with the atmosphere and accommodations. Read moreGenuine Hotels.com guest review
"Good stop over near airport"
The hotel stay was comfortable, clean and convienent. The hotel staff was pleasant and accomodating. The shuttle service could have been better.Genuine Hotels.com guest review
"close to airport"
location, location, locationGenuine Hotels.com guest review
"Overall good experience and nicely located."
Overall it was a good experience. We moved rooms from the noisey freeway side to the airport side. The pillows are too fluffy for ones head... need a thinner pillow.Genuine Expedia guest review
"Thanks for a Great Stay!!"
The suite is large, spacious and clean, with the bedroom, living, and regrig/microwave areas separate. The hotel is a few minutes from the airport and offers breakfast with hot selections. Although the breakfast is the same each day, the selection is wide and varied enough so a person can have something different each day. They provide flavored creamer, […] which I prefer; and bottled water is provided for your room. The staff is to be highly commended - they are polite, patient and knowledgeable of the area, and will print directions for you on the spot. There is an airport shuttle, and restaurants nearby if you choose not to take advantage of the room service selections, which are many. The AC/heat control is in the room. The towels could use more fabric softener; and if you are sensitive to light and sound, be sure to have earplugs and slumber mask - it's next to the airport. A great experience overall. Already recommended it to others!! Will definitely stay there again. Thanks !!! Read moreGenuine Expedia guest review
"Great location, cheep bed"
This hotel was great for service, amenities, and to DFW airport. I was quite pleased that never heard a single airplane being so close. However the beds themselves left something to be desired. They felt like you were sitting on a trampoline. If you are a heavy sleeper, probably won't be a problem.Genuine Hotels.com guest review
For the price and location its price savvy. The condition with old tube tv's and the current upgrading going on it is a compromise with all the noise going on. The beds are pretty hard and trying to get sleep after an international flight is hard to do. Customer service is commendable as my reservation was messed up but fixed on the spot. Just the noise […] of saws, hard beds and the lack of room upgrades is what keeps the place from getting higher ratings. Read moreGenuine Hotels.com guest review
"close to intended destinations"
Cleanliness of hotel was A++ and the exercise room was a nice amenity for my wife and I.Genuine Hotels.com guest review
1- Hotel uses wall mounted AC units that was noisy in our room 2- Only food within walking distance was a VERY good hamburger shop and store 2a- Hotel offered a number of food delivery companies from Dominos to ? 2b- Bfast was the standard sausage, srambled eggs, waffles etc, all hot and fresh. 3- Shuttle information was not readily provided (You had […] to sign up for a ride to DFW else the shuttle would not stop) 4- actual ride to and from DFW very convenient less than 10 minutes, drivers very helpful. Over all good place to spend over night in the DFW area Read moreGenuine Hotels.com guest review
"Great place to overnight"
We overnighted on our way to Austin. The front desk clerk was excellent. The wake up call was on time and he even put out the breakfast earlier than advertised, because he had guests checking out before the normal breakfast time. The hot breakfast was definitely worth eating. The bed was comfortable. The shuttle was on-time. We would stay there aga […] in. Read moreGenuine Hotels.com guest review
Rooms were very clean and staff was great!Genuine Hotels.com guest review
I stayed at a Best Western in Duncanville, Texas and that location was much nicer. This hotel was ok. It was located off of the highway. The first room that I was taken to smelled like smoke but the second one was fine. The bed was comfortable. Breakfast was decent. I didn't get in the pool as there was some kind of car business behind the hotel and […] I didn't like how it looked. The price was great and I would probably stay there again. Read moreGenuine Hotels.com guest review
Flying out of DFW early next day. Shuttle was prompt and courteous. The room was clean and pleasant. I had no car to drive to a restaurant so the frozen food items at the front desk filled in very nicely.Genuine Hotels.com guest review
Breakfast was great.Wish they had more shuttles to convention area.Genuine Hotels.com guest review
"Convient to shopping"
Great place to stay. Clean room, TV needs to be up graded to Flat screen, still have old style tvGenuine Hotels.com guest review
"Room was good but not good for business or work"
The room was clean and the staff real friendly. Infortunately the tv reception was bad and the Internet they offer was pretty slow. Also the business room printer was in bad shape thus producing bad print outs. Also the hottub was out of service the whole time. The location wouldn't be bad if it wasn't for all the construction by the airport. That all […] said the room was nice, clean, with a comfy bed, a fridge, microwave and a real good breakfast offered complimentary. Read moreGenuine Hotels.com guest review
"close to shopping mall"
Good. Be was a little uncomfortableGenuine Hotels.com guest review
"Horrible Beds and awful shuttle service"
I might as well have slept on the floor, the bed was a board, and im a big guy, 6'3 300 and could not make a dent in this bed... Then we signed up for the shuttle to the airport. Front desk said the shuttle would have us there in 15 minutes. We had a 7am flight, we got on the shuttle at 5:40 am and missed our flight..........What they dont tell you […] is that it is a shuttle for that hotel and 2 others, so they have to stop all along the way. Even coming back to the hotel to get my car took 25 minutes and i was the 2nd to last stop before leaving airport and the first hotel stop. On top of that they charged $20 to leave my car there, website does not mention that fee. Next time ill drive myself and sleep in my own bed and deal with the hour and half drive. Read moreGenuine Hotels.com guest review
Hotel employees most accomidating. friendly, and helpful that I have ever experienced. Will stay with again next time in area.Genuine Hotels.com guest review
It was nice. I had no trouble about anything. Thanks hotels.com.Genuine Hotels.com guest review
Everything was awesome!!!! I will stay there again & again.Genuine Hotels.com guest review
The spa was out of order and I was looking forward to a soak. I was also disappointed that there was only 1 resturant (fast food) a 5 minute walk away (100 + degree heat) and no other resturant close by. You had to drive about 10 minutes away to go to a resturant.Genuine Expedia guest review
"Stay somewhere else if you can"
Clerk at desk didn't have a good command of English, there was no place to eat except a fast food restaurant we had to walk to; there was no accomodation made for the fact that we (and about 5 or 6 others) had to leave to go back to the airport at 5:45, and breakfast, which was supposed to be included was not served until 6:30; most toiletries, if you […] didn't have them, had to be purchased. Room was clean and neat; there was an in-room fridge and freezer, as well as coffee and a bottle of water. Large TV (not new). Free internet; shuttle to and fro airport provided, but only every 50 minutes. We had to wait at the airport for quite a while. Read moreGenuine Expedia guest review
Easy Check-In. Perfect for business travel if you get a suite. Sundries well stocked. Older hotel but nicely maintained.Genuine Expedia guest review
"Good for one night stay"
just stayed overnight to go to airport in the morning and it was fine for that. Shuttle service was very helpful.Genuine Expedia guest review
"Good Nights rest"
First room assigned smelled "like cat litter." I addressed this to clerk and was assigned a different room. Also, the water was undrinkable. Ice was okay, but water out of bathroom faucet had bad taste.Genuine Expedia guest review
stayed one night for an early flight to Italy. The 24 hour hotel shuttle is great! Some hotels don't have early morning shuttles.Genuine Expedia guest review
Very clean, super friendly and helpful staff, I will be backGenuine Hotels.com guest review
Transportation to and from D/FW airport was excellent.Genuine Hotels.com guest review
"Convenient location but not worth it"
Would never stay there again.Genuine Hotels.com guest review
"5 Star Customer Service"
I missed my connecting flight and found the people at the Dallas Airport to be among the rudest, unhelpful people I have ever met. Finally about 9:30 I gave up trying to catch another flight and found this hotel on Expedia. My expectations weren't very high but the service that I recieved was as good as you would get at any 5 star hotel. The front desk […] associate was kind and knowing that I had a long, unpleasant day even called my room after I checked in to see if I needed anything. The hotel isn't new but it is well maintained and they have exceptional customer service. Read moreGenuine Expedia guest review
"Will be staying again"
I stayed one night in the Best Western Plus because of its location near the airport and the shuttle they provided. I was pleasantly pleased. The room was exactly what I needed and it was very clean.Genuine Expedia guest review
"Great place to stay"
Great room, working air conditioner, clean bathroom, hot water, fridge and microwave, TV, WiFi, close to the interstate and airport. Will stay here again.Genuine Hotels.com guest review
Staff were pleasant and cooperative. The shuttle service was courteous and reasonably on time.Will definitely stay there again.JULIANGenuine Hotels.com guest review
The hotel was great for what we needed. It was a good price and close to the airport. The room was nothing spectacular but it was clean. The breakfast was decent and the 24 hr free shuttle service was great. We got to park our car at the hotel while we went on our vacation for a low price. The only drawback was when we arrived back at DFW and we called […] for the shuttle, the shuttle took us to the wrong best western plus. Apparently there are two, one on either side of the airport. Just make sure when you call the shuttle to ask which one are they driving to. Read moreGenuine Hotels.com guest review
The hotel is clean, comfortable, good location in proximity to the airport and the staff was great. The only issue I had, and this is not the fault of the hotel, is that there is NO place to eat in walking distance from the hotel. There is a microwave and coffee maker, so if you are prepared for the no eateries issue, this is the perfect place to b […] e. Read moreGenuine Hotels.com guest review
You are not near restaurants at this hotel. The evening clerk hand wrote directions to a wonderful restaurant area. Anything asked from the desk was given in a great manner. I would HIGHLY recommend taking the shuttle to the airport as it is very difficult to find your hub. It was all taken care of. The desk clerk wrote on a piece of paper which hub […] I needed to be driven to after I told her my flight number and Airline. All a very good experience. Read moreGenuine Hotels.com guest review
Was a great place with no problems, more parking would have been nice, staff was awesome, Carlos was the best!!Genuine Hotels.com guest review
"Clean, quiet hotel close to everything"
We stayed at this hotel for 3 nights and found it to be very comfortable and especially quiet. It is right beside the busy airport and we thought it might be noisy but that was not the case. The breakfast does not offer much in the way of variety but what they serve was fresh and hot. Hotel staff is very friendly and helpful.The rooms are all suites […] and very roomy. We enjoyed our stay at this hotel very much and would not hesitate to return. Read moreGenuine Hotels.com guest review
"Great for DFW layover"
Our overnight stay was very short due to flight layover, but the hotel was clean, helpful, and served our purpose well. We appreciated the hotel shuttle to the airport!Genuine Expedia guest review
the rooms were suites. they were very comfortable. close to dfw. good breakfast.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )