The staff was really helpful when I realized after booking through expedia that the cancellation deadline was already past. I still wasn't sure our flight to Dallas was going to make. I called the hotel to cancel and they offered to hold the room for me because they were going to be full and didn't want me without a room. A very much appreciated gesture […] in the middle of travel delays!! Also, they are near a steakhouse that has a shuttle which is really important in this area because there aren't restaurants in walking distance of many of the hotels that serve the airport. They also had frozen food you could purchase for microwaving. The room is a suite and because the bed area is set back some from the hallway, it felt more quiet and private then many hotels. Read moreGenuine Expedia guest review
My two kids and I arrived around 8pm on a weekday. We waited for about 15 minutes as many other hotel shuttles went by -- often every few minutes. It was only after calling the hotel (thank goodness my battery was still alive), did I learn that this hotel does not automatically send a shuttle. Instead, you must call them and then wait up to 20 minutes […] or more. Not cool. In the morning, shuttles did not run every 30 minutes or less but rather every 40-50 minutes. Hotel was fine but the airport shuttle portion of it was horrific. Read moreGenuine Hotels.com guest review
The Hotel was nice enough, there just weren't any restaurants or anything around it.Genuine Hotels.com guest review
"Very nice hotel"
Just need a hotel near the airport to catch an early morning flight and this was perfect. They even let me check in super early. Great hotel.Genuine Hotels.com guest review
"Decent hotel, currently under renovation"
Staff friendly and helpful. Clean, quiet, and good hot water.Genuine Hotels.com guest review
"Convenient and economical"
No major issues. Comfortable room. Excellent proximity to airport.Genuine Hotels.com guest review
"Very convenient to airport"
Very comfortable room with seating area, microwave and mini fridge. Airport shuttle service shared among several hotels, but reasonable wait time. Hotel staff attentive and responsive to needs/requests.Genuine Expedia guest review
"Convenient to DFW"
Nice, will stay there again when flying out of DFWGenuine Hotels.com guest review
Good service, close to businessGenuine Expedia guest review
"Best Western john Carpenter Road"
One night stay...very comfortable. Slept very well.Genuine Expedia guest review
Great people and room!!!Genuine Hotels.com guest review
"A place to sleep when your flight is cancelled"
Do yourself a favor, either spend $30 more and stay at a real hotel (Hampton, Springhill, HIEx, etc.) or save $30 and stay at something with 'motel" or "Inn" in the name. either way you'd be better off. Oh, and it took almost half as long to get from the pickup point to the hotel on the shuttle as it did to fly from L.A. to Dallas. If you don't want […] to waste time, stick with a hotel with a dedicated shuttle 9not a shuttle service that also has 6 other hotels) Read moreGenuine Hotels.com guest review
"Stayed one night..."
Easy to get to and out with 24hour air port shuttle. Would stay again... clean comfortable and no issues.Genuine Expedia guest review
Came in with a few issues in the middle of the night. Oscar went above and beyond what I would have expected.Genuine Expedia guest review
"Location only thing good"
This hotel is semi rundown. There was a roach on the wall when i turned the lights on. Walls are very very thin. Would not reccomend at allGenuine Hotels.com guest review
"Ok in a pinch"
Hotel staff was very nice and helpful. My only complaint was that the room could be much cleaner, but it wasn't so bad that I was uncomfortable staying there. I gave feedback to the desk and they took notes and promised to fix the issues.Genuine Expedia guest review
"Better than most "Big Name" hotel suites."
Book this first before considering other hotel/motels near DFW airport.Genuine Hotels.com guest review
"DFW ice storm"
We were flying to NE for a funeral. Ice storm prevented us from completing our trip. First night we slept (you can't really call it sleeping) on cots in airport. Booked hotel room early next morning with help of expedia staff. I was looking for a hotel with cancellation policy and shuttle service. Very professional van driver in trying conditions and […] very accommodating staff. We had checked out of room since it was stating our flight was leaving. While waiting for shuttle to return to airport, received test saying flight was cancelled. Walked over to hotel desk and asked if I could book room for another night. We hadn't eaten the first night, and no one was delivering, so I went to front desk and they had Healthy Choice frozen meals for purchase to heat in Microwave Read moreGenuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"15 minutes from all DFW Terminals"
The shuttle service was handy. And during my visit runs at all hours as needed.Genuine Expedia guest review
"Good airport hotel"
Booked very late after local hysteria about a bit of snow! Very comfortable room with good facilities. No restaurant or bar on site but free shuttle available to steakhouse. Free shuttle to airport.Genuine Expedia guest review
"Best Western DFW"
I booked the hotel due to a cancelled flight. The service was good and conveniently located near the airport. The shuttle service was prompt and reliable.The breakfsat was ok to hold me over.Genuine Hotels.com guest review
"Nice hotel - good in house store."
I stayed at this hotel while on a business trip. It was pretty easy to get to with good parking. What I really liked was the in hotel store that offered a decent assortment of drinks and snacks and even on the go breakfasts.Genuine Expedia guest review
Hotel was nice, nice staff and allow for minimal price to leave car for a short trip out of town.Genuine Expedia guest review
I stayed at this place in October 2013 and I was happy with it. It was relatively inexpensive, had nice rooms and a free breakfast. It was close to all the main attractions in the area and made my stay easy.Genuine Hotels.com guest review
I've found that Best Western hotels are generally a sound bet. Their standard of customer service is pretty high, in my opinion. This one was no exception. I stay at lots of hotels (too many hotels), and I should add that the staff at Best Western are usually competent--resourceful, smart, on top of problems before they developGenuine Hotels.com guest review
"close to air port to pick up friends"
I was very happy with our rooms , very clean, quiet, but when I arrived the hot tub was not working and smelly didn't want to get in the pool.Genuine Hotels.com guest review
"Good and close to the Airport"
A little off the beaten track but close to the airport. Very easy to get to car rental return from side road. No need to go on the highway. Breakfast room was pleasant. Typical free breakfast items Rooms were clean. Bed very comfortable. Bathroom was a nice size. Like the stall shower!Genuine Expedia guest review
I have had there stays at this Best Western location. Staff has always been friendly, rooms clean, great quick breakfast and not all carbs! Great access to airport.Genuine Expedia guest review
"Comfortable room, noisy air conditioner"
The room was pleasant and comfortable, but the air conditioner was very noisy when it cycled on.Genuine Expedia guest review
"Nice, economical hotel near DFW airport"
Very nice for the money. Staff very friendly and helpful.Genuine Expedia guest review
Room was very clean. Desk was very professionial and courteous.Genuine Hotels.com guest review
"Right next to airport, comfy beds!"
Right next to airport. Stayed in a 2 queen bed room, it had a couch, chair, and coffee table area which was very nice since there were 4 of us. Bathroom was tiny though. Breakfast was good. Jacuzzi is broken. Pool was refreshing. Someone smoking at pool deck even though non smoking property... Staff was very friendly. Hotel not in walking distance of […] fast food, look up food places on map before leaving hotel so you can find the area that has a bunch of food places easily. Read moreGenuine Hotels.com guest review
We were glad we booked early and got a discount on the room rate. It would not have been worth the full nightly rate. All in all the room was clean and the beds comfortable even though the sheets had holes in them. The first 3 days maid service was good, but the 4th day she/he shorted us bath towels and soap. Breakfast was the same each day, no variety […] offered from day to day. They did have hot items such as scrambled eggs, sausage and make your own waffles among other cold choices. Read moreGenuine Hotels.com guest review
"Handy 24-hour airport shuttle"
Good value close to DFW with 24-hour airport shuttle and complimentary breakfast. I wish the breakfast started at 6 instead of 6:30 to accommodate guests with early flights out.Genuine Hotels.com guest review
"Great choice for those needing airport shuttle."
Very clean hotel. The shuttle was right on time and got us to airport with no delays. Very pleased.Genuine Expedia guest review
"Nice hotel, clean, nice breackfast, friendly staff"
It was our first time in Dallas, and we did really enjoyed it, Dallas people is super friendly , the cities are beautiful and very clean , like the contrast between Modern and Antique buildings, really nice everthing we definitly are coming back someday.!!!!!!Genuine Expedia guest review
"Not all that!"
Inexpensive hotel Rooms ok but overall property not kept up Spa not usable - in repair? Asked for extra pillows and told NO That was a first for me!Genuine Hotels.com guest review
"Horrible shuttle service"
They are about 2 miles from DFW airport, and they use a 3rd-party shuttle service called Hotel Connection. Bottom line: The shuttle service came after about 1.5 hours. Use a hotel that has their own shuttle. I called at 11:30pm to say my flight had landed. I called at 12:10am to ask where the shuttle was. He said the shuttle had stopped at the pick-up […] place, but I wasn't there. I asked them to send the shuttle again. Remember, they are only 2 miles away. At 1:00am I went to the Grand Hyatt at DFW and got a room for twice the rate of the Best Western. I had to get up at 5:00am to catch my flight. That wasted hour waiting on a shuttle was time I should have been sleeping. Read moreGenuine Expedia guest review
"Nice hotel close to DFW"
Great hotel to stay and park due to location so close to DFW and shuttle service. Staff was helpful and room was large and comfortable.Genuine Expedia guest review
"You get what you pay for"
The only thing I loved about this hotel was the location (4 miles from where I needed to be) and the bed (best sleep ever). The hotel had a strange smell from the moment we checked in and it never really went away. The pool was OK (I could see it out my window) however, the whirlpool or whatever it's called had green water (mold??) that looked like […] it had been sitting in there for awhile. Towels were rough (take your own towels!). The bed was amazing and the staff was very friendly. So basically you get what you paid for. Good price for ehh hotel. Read moreGenuine Hotels.com guest review
"Was sorely disappointed"
I booked this hotel on the premise that it had an on-site Whataburger & hottub. The hottub was out of over. The elevator was out of order. EVERYTHING was out of order. The internet was slower than molasses in New England in January. The Whataburger was actually almost 2 blocks away, and I'm not going to brave a massive thunderstorm just for a burger! […] The walls were super thin so I could hear everything that was going on in the neighbors' room, whether I wanted to or not. The bed was harder than concrete and the way the sheets were put on the bed, it was almost impossible to pull them back so I could get inside the bed. There was 4 tiny pillows instead of 2 normal sized pillows. I will NOT be staying at this hotel again. Read moreGenuine Hotels.com guest review
"close to the airport"
Can be a bit noisy from the airplanes, pool is much smaller than in the picture, The room though was very nice, fridge, microwave.. for a night close to the airport I think it's a good value for the money.. the only thing is that restaurants are far.. you need a car..Genuine Hotels.com guest review
"You can't get much closer to DFW than this"
We had a very early flight so we chose to stay here the night before. It's a nice hotel with a very polite and helpful staff. Key for us was the 24/7 free shuttle to DFW. It is also located right next door to an inexpensive off site airport parking lot.Genuine Hotels.com guest review
"Very professional and accomodative"
The staff wås cordial and very helpful. But I left my pants and the one I talked to on the phone would not go look.Genuine Expedia guest review
"Takes the lead in Healthy and moral Life Style"
Front Desk lady that was on duty that night said she does not know how to help me to get my computer connected and make it work with the hotel internet. I was unable to connect with my PC and was the one who suggested calling the provider. i expected that she would initiate such a solution. i made several calls for a very long time to the front desk […] on the issue that was not picked. i had to physically be their to get any kind of attention. Which was even delayed as if I didn't matter. Very disappointing. Read moreGenuine Expedia guest review
I was only in the hotel room overnight. Staff seemed to be friendly and helpful. The bed was very uncomfortable. Cleanliness was fine. There were cheaper hotels that were probably as good for a 3 star customer review.Genuine Expedia guest review
"Convenient for airport"
Generally quiet--breakfast was quite good. Requests for additional towels for 4 day stay didn't seem to be processed. Front desk could have used more staff.Genuine Expedia guest review
Quiet, clean, convenient to the airport, good staffGenuine Expedia guest review
"Stepped up to the plate"
Best Western Is always good. When I got straned in Dalas due to weather and flight cancellations they stepped up to the plate. Great room. All the Mod Cons. Unfortunately I had no bags.Genuine Hotels.com guest review
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