All hotels in Mumbai, India
1 room, 2 adults
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86, Veer Nariman Road, Next to Ambassador Hotel, Mumbai, Maharashtra, 400020, India, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 118 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    3.8
  • Condition
    3.7
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Hotel staff do make every possible effort to ensure your stay is comfortable. Facilities are good for the price you pay. Location is very good. Room service is excellent and very reasonable. We ordered tea and bottled water at 3:00 am on arrival and they served us within few minutes. Limited service on Sunday, such as no iorning service.
Genuine Expedia guest review
Other trip Jan 4, 2014
A Traveler
GB
5.0 / 5Outstanding
"A real gem of a find in Mumbai"
We were really pleased with this hotel, particularly as we had just left a hotel in Trivandrum which cost the same but was not nearly as nice. The staff were friendly and helpful, especially when a booking slip up by Expedia meant they'd only been sent a reservation confirmation for one of our two rooms. The rooms were clean and tastefully decorated, and quiet considering how centrally located the hotel was. It was nice to be able to eat our breakfast of tea/coffee, eggs, toast and fruit on the sunny roof terrace.
Genuine Expedia guest review
Other trip Dec 24, 2013
Jules
GB
4.0 / 5Excellent
"close enough for a morning walk."
Nice small hotel with courteous staff. Room was medium size, clean but a little old fashioned.The best thing about the hotel is the rapid response of the staff. For the three nights I stayed there, every morning the bed coffee and the subsequent breakfast arrived exactly on time as I had ordered.The bed was however not so comfortable. Except for minor inconveniences, it was a pleasant experience. I would certainly recommend this hotel to my friends.
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
GB
5.0 / 5Outstanding
"Good room, clean, excellent staff"
Excellent value inMumbai. Great rooftop restaurant for breakfast, very accommodating staff and good location. Walking distance to everything but not as touristy as Colaba. Highly recommend.
Genuine Hotels.com guest review
2 night family trip Nov 13, 2013
A Traveler
IE
4.0 / 5Excellent
"good for a family stay specially."
rooms and other usable places were clean with properly organiseds things. staff was very courteous, room service was very good with a smile. morning breakfast was higenic and tasty. overall it was a nice hotel.
Genuine Expedia guest review
Other trip Nov 7, 2013
SHYAM
GB
4.0 / 5Excellent
"Good Location"
Simple, Decent and Basic Hotel, well managed, Location makes more value addition, Can get the IDEA of Mumbai life, if you walk out for a stroll.
Genuine Expedia guest review
Other trip Nov 4, 2013
GAJENDRA
GB
5.0 / 5Outstanding
"EXCELENT !!! Brilliant !!"
This hotel has the best staff you could ask. The airline i flew to mumbai lost my bags... When i arrived to the hotel i told them and straight by the way the guys asked me for the telephone numbers and they did all the work, they rang the airport, the handle company, managers and so on.. And i got my bags just before going down to kerala.. Record time! They saved my holidays!!!!! The deluxe room was very modern, nice and clean. Location was very good.. Couldn't ask for me.... If i go back to Mumbai i will be back to this hotel for sure! WELL DONE !!!!! THANK YOU !!! :)
Genuine Hotels.com guest review
2 night trip Sep 22, 2013
Jaime Ortiz Mangado
IE
4.0 / 5Excellent
"Friendly and polite staff"
A lovely 1920's building, we were given a room on the rooftop which was very nice and clean. Staff were lovely and helpful and the hotel was in a good location for the promenade to walk along and tourist places to visit.
Genuine Expedia guest review
Other trip Jul 29, 2013
Ros
GB
1.0 / 5Poor
"good hotel but poor service"
I stayed at this hotel during my visit to Mumbai for my fathers treatment at Bombay Hospital.Even after informing for conditions of my visit services rendered by room service staff were very poor.Long delays for every request made to room Service.it took 3 hours & 6 visits of service staff to set right tv connection.food options were plenty but again highly delayed delivery.Overall poor experience.
Genuine Hotels.com guest review
3 night trip Jul 8, 2013
Sumegh
IN
4.0 / 5Excellent
"Gr8 location, good service"
Gr8 location, good service
Genuine Hotels.com guest review
1 night trip Jul 2, 2013
Rishi
IN
4.0 / 5Excellent
"Clean and homely"
No lobby, no restaurant, no coffee shop, no swimming pool, no exercise room BUT yet nice place to stay. Clean and homely. Very convenient location.
Genuine Hotels.com guest review
2 night family trip Jun 15, 2013
A Traveler
IN
4.0 / 5Excellent
"Comfort at Windsor"
Comfortable and pleasing environment........a inhouse restaurant could have been ice cream on the cake..but nevertheless the arrangements made by the staff did not make feel this shortfall.
Genuine Expedia guest review
Other trip Apr 6, 2013
A Traveler
IN
1.0 / 5Poor
"A bad experience + a poor value for money!"
I planned to stay for 1 night since the location was close to the sightseeing area. The location was great. That is the only positive thing about my stay there! To start with, checking-in took about 15 mins and I had a tour to catch. Then, there was NO hot water. When I even asked for a US adaptor, I was told I have to wait till next day 9 am - that is when I checked out. The hotel is old and poorly maintained. Breakfast was another disappointment - very limited menu and there is no restaurant. You ask for it and they bring it to your room. Will never stay there again! Poor value for money!
Genuine Expedia guest review
Other trip Mar 27, 2013
Andy
IN
3.0 / 5Good
"Great budget hotel in tourist area"
All the basic facilities you need such as comfortable room, western toilet/bathroom, A/C & Fan etc. were available. The Decor of the room was pretty basic but if you going to be spending most of your time outdoors sightseeing etc it doesn't matter. Breakfast was a modest tea & toast with option of eggs or vegetable cutlets, finished off with a banana - not lavish but adequate to get you through lunch. Staff service was impeccable, all of them ready to please and serve at your command - any time of the day (or night!), so 5 stars for that. Overall comfortable hotel in a tourist area (Gateway of India etc nearby), worth it if you are spending a few days in Mumbai. Not if you are there for only a day or two as the airport is an hour and half away by taxi in modest traffic.
Genuine Expedia guest review
Other trip Mar 5, 2013
Mr & Mrs D
GB
3.0 / 5Good
"recommend for short stay only 1 - 2 days"
Good staff, excellent location, rooms were not very impressive
Genuine Expedia guest review
Other trip Mar 4, 2013
shortstay
IN
5.0 / 5Outstanding
"A great hotel with a brilliant location."
The deluxe rooms are really nice. Breakfast is a bit basic. Could do with a bit more choice but it is sufficient. Staff and location are wonderful. The outside of the Hotel could do with a spruce up.
Genuine Hotels.com guest review
4 night trip Feb 16, 2013
A Traveler
GB
5.0 / 5Outstanding
"Very good budget hotel"
Very well situated, and good performances for the price.
Genuine Hotels.com guest review
1 night trip Feb 5, 2013
Stephanie
IN
5.0 / 5Outstanding
"Pleasant stay for anyone."
We found our room was better than we expected. It was cleaned and tidied very well and toiletries and towels etc were replenished each morning. All the staff without exception were very pleasant ,friendly and attentive. We had nothing to complain about. If we revisit mumbai again we would definitely stay at this hotel.
Genuine Expedia guest review
Other trip Feb 5, 2013
a.j.
GB
5.0 / 5Outstanding
"recommendable"
very comfortable stay, cordial staff..
Genuine Hotels.com guest review
Business trip Feb 1, 2013
A Traveler
IN
2.0 / 5Fair
"unclean"
the room was not clean and we had to move to a newer modern room but with a bathroom which was separated from the main bedroom!
Genuine Expedia guest review
Other trip Jan 22, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for all."
Much better than the budget hotel title suggests. Clean, stylish rooms with good facilities and friendly helpful staff. Great location, walking distance from the beach, Taj Hotel and Gateway of India with plenty of decent restaurants nearby. The hotel breakfast is very cheap, and the roof top setting is a bit different.
Genuine Expedia guest review
Other trip Jan 20, 2013
Adam
GB
5.0 / 5Outstanding
"Brilliant location and great staff"
Brilliant location and great staff
Genuine Hotels.com guest review
2 night trip with friends Jan 11, 2013
delightful_traveller
IN
4.0 / 5Excellent
"Great staff and fabulous location!"
The staff at this hotel were absolutely wonderful - everyone through from the doorman to Raja at Reception to the very kind waiting staff. The location has also got to be one of key highlights of this hotel. It is located metres away from Marine Drive and about a kilometre from Nariman Point. The Sea Link provides easy access to the city and airport. Through the hotel, we also hired a very good taxi driver to show us around the city - he took charge (which is exactly what we wanted) and showed us all of the highlights. I was a little disappointed with my room as it lacked a fridge and working AC (although there was a very effective fan). There was also the constant sound of construction but that's not unlike the rest of India really. The breakfast choices were fairly minimal, as was the room service menu. However, there are a number of restaurants on Veer Nariman Road - I would recommend Pizza on the Bay if you're a bit over chappatis and rice. Very good food there.
Genuine Expedia guest review
Other trip Jan 7, 2013
Silpa
AU
4.0 / 5Excellent
"Chateau Windsor Hotel"
The Chateau Windsor is very well situated in the Churchgate area of Mumbai. It provides a good alternative for travellers who are unable or unwilling to pay the prices charged by the five star hotels on Marine Drive.
Genuine Expedia guest review
Other trip Dec 4, 2012
A Traveler
GB
3.0 / 5Good
"Good and not-so-good"
Great location and roof terrace, but basic room with very load air-con and little natural light.
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
Anon
SG
4.0 / 5Excellent
"only if there is a balcony facing the sea!!"
Chateau Windsor hotel may be the only hotel that has its loyal guests still favourng this hotel ampngst the flurry high-fly neighbouring big hotels, in the Veer Nariman Road of Mumbai. I can understand why now! Yes, its one of the best middle-class friendly hotel with most charming staff. We especially enjoyed the hospitality and the care that they extended to us in our recent visit. I would recommend this hotel to any one who is a bachelor, or a family with small kids and want to enjoy the beauty of the Mumbai beach, and an eye for glitzy and glamourous going around, this is the hotel...Enjoy.
Genuine Hotels.com guest review
3 night family trip Oct 20, 2012
A Traveler
IN
4.0 / 5Excellent
"nice area ."
very relaxing stay after long 20 hrs journey .
Genuine Hotels.com guest review
Family trip Sep 25, 2012
viral Desai
NZ

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Helt ok hotell til en lav pris"
Helt ok hotell med en standard som står i stil med prisen. Enkelt, men veldig greit. Fin beliggenhet kun 100 meter unna Marine Drive, og gåavstand til en rekke severdigheter. Veldig hjelpsomt personale.
Genuine Hotels.com guest review
2 night trip with friends Jun 12, 2015
A Traveler
NO
1.0 / 5Poor
"Stinkendes teures Zimmer.."
Viel zu teuer für das was es ist, es war muffig, personal nett, reseptionsleite sehr unfreundlich. Ich würde nicht mehr hin gehen.
Genuine Hotels.com guest review
2 night trip with friends Feb 27, 2015
A Traveler
CH
2.0 / 5Fair
"No lo recomendaria."
El servicio de atencion es lento y malo. El desayuno es mas basico y peor que el desayuno que ofrecen en cualquier guesthouse o hostel y que cuestan 5 veces menos. El internet es malo. Estuve viajando 20 dias por la India y fue la peor estadia que tuve, no te reciben bien, tardan horas en responder cualquier solicitud y ofrecen servicios con costos muy superiores a los que cualquiera puede conseguir por sus propios medios. No lo recomendaria a nadie.
Genuine Hotels.com guest review
1 night family trip Jan 12, 2015
pablo
ES
5.0 / 5Outstanding
"Good service and location and comfortable bed!"
Very comfortable bed, nice room, good location. Good service and friendly staff. Since our flight left very late in the evening, they let us take a shower and then wait comfortably in a private lounge, even though we had checked out. This service was very much appreciated. Will be back here next time in town!
Genuine Hotels.com guest review
2 night romance trip Jan 8, 2015
Jaqueline
SE
2.0 / 5Fair
"No recomendable"
La indication está bien, pero el hotel no vale lo que pagamos. Caro y bastante precario y sucio
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
Ariel
AR
3.0 / 5Good
"Guter Start in Indien"
Betrachtet man Preis Leistung.ist es absolut o.k. Wurden wir wieder nehmen. freundlich Internet und das Fruhstuck iat aicher nicht wie im Hiron aber das iat o.k.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
DE
1.0 / 5Poor
"Ikke et hotel"
Ikke bo her
Genuine Hotels.com guest review
3 night trip Dec 1, 2014
A Traveler
NO
5.0 / 5Outstanding
"Very nice hotel 5 min from Marine Drive."
The room was good and the service very good. I enjoyed my stay.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
DE
4.0 / 5Excellent
"優れた立地 サービス精神あふれるスタッフ"
初めてのムンバイ旅行でしたが、このホテルを選んで正解でした。ホテルの向かいにあるピザ屋はレベルが高いし、夕日の沈む海もすぐそこ。屋上での朝食も素晴らしい眺めです(部屋で食事をとることもできます)。インド門など、半島の東側海岸にも歩いていけます。また、スタッフは、どんな要望でも解決しようと努力してくれる人たちです。特定されちゃうので、多くは書きませんが、そのサービス精神に感動しました。
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
JP
4.0 / 5Excellent
"Accueil chaleureux"
Un personnel dévoué, même si l'infrastructure est un peu désuète ou parfois défaillante (faiblesse de l'air co une nuit)
Genuine Hotels.com guest review
2 night family trip Apr 4, 2014
A Traveler
BE
3.0 / 5Good
"War ok!"
Das Hotel an sich ist ok! Problematisch fand ich, dass ich für den Besuch von Dusche und Toilette erst über den Gang gehen musste. Da mich die "indische Reisekrankheit" zu der Zeit geplagt hat war das etwas umständlich! Das Personal an sich war sehr freundlich! Nur eine Person aus dem Management war sehr ruppig!
Genuine Expedia guest review
Other trip Apr 24, 2014
Markus
DE
2.0 / 5Fair
"ビジネス利用は難しい"
施設的にビジネス利用は厳しそうですです。
Genuine Hotels.com guest review
1 night business trip Feb 23, 2014
A Traveler
JP
4.0 / 5Excellent
"Excellente situation, confort suffisant , sécurité"
J'ai été globalement satisfait de mon séjour à l'hôtel Château de Windsor. Sa situation est très commode, dans une rue pourvue de plusieurs restaurants, proche des secteurs les plus intéressants sans toutefois se trouver au coeur du quartier touristique. Le petit déjeuner est très simple, mais savoureux et aimablement servi. L'établissement utilise les services d'un personnel dévoué, mais pléthorique aux yeux d'un occidental! Le prix semble finalement raisonnable à Bombay, une ville assez chère où chacun cherche à tondre l'étranger.
Genuine Hotels.com guest review
6 night trip Jan 22, 2014
Jean
FR
3.0 / 5Good
"便利なロケーション"
周辺にレストランやスーパー、パン屋さんなどがあるので食事に困らず、チャーチゲート駅、マリンドライブが近いのはもちろん、CST駅にもインド門へも散策しながら歩いて行ける距離なので、とても便利でした。
Genuine Expedia guest review
Other trip Jan 11, 2014
イブン・バトゥータ
JP
4.0 / 5Excellent
"頼れる!レセプションのおじさん"
「何でも言って。何でもするから!」とレセプションのおじさんに言ってもらって、とても安心できました。 それというのも、デリー到着後すぐに空港で換金したお金にセロハンテープで貼り合わせた500ルピー札が含まれており、何処へ行っても使えませんでした。 それを相談したところ、本当になんとかしてくれました。 また、お寺巡りのルートをアレンジしてくれたり、質問したことには全て親身になって考えて適切な対応してくれたので、とても良かったです!!
Genuine Hotels.com guest review
3 night trip Dec 31, 2013
宮っ子
JP
2.0 / 5Fair
"駅に近いだけ"
フットワークの良さでは。一番いいでしょうが、設備、朝食などは、ツーリストホテルなみです。 但しスタッフの対応は良かったです。
Genuine Expedia guest review
Other trip Jan 5, 2014
えむぞうさん
JP
4.0 / 5Excellent
"広くて快適!"
部屋は広くてダブルベッド+エクストラベッドが入ってもまだまだ広い。 天井高くて開放的で気持ちよかった。 インドの気候にマッチした作りで石の床が気持ちよかった。
Genuine Expedia guest review
Other trip Dec 5, 2013
Jack
JP
4.0 / 5Excellent
"Like!"
(Google Maps에는 같은 이름의 호텔이 두 개 있습니다. Brabourne Stadium 건너편에 있는 Chateau Windsor Hotel이니 주의하세요. 간판이 작아서 잘 봐야 합니다.) 괜찮은 호텔입니다. 리셉션이 5층에 있는 것이 조금 불편했지만, 그 외에 시설이나 관리상태, 청결도, 서비스는 매우 좋았어요. 위치도 마린드라이브 바로 옆이어서 Mumbai에 있었던 이틀 모두 바닷가에서 Sunset을 봤네요.
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2013
eyechiwoo
KR
5.0 / 5Outstanding
"Eine tolle Unterkunft in guter Lage"
Das Hotel wird von der Eigentümerfamile selber und sehr freundich geführt. Die Zimmer sind sehr sauber und gut Eingerichtet. Einzig mit der sehr weichen Matratze hatten wir etwas Mühe. Als wir einen 2-tägigen Ausflug machten, konnten wir unser Gepäck im Hotel lassen und als wir zurückkamen um noch eine Nacht dort zu übernachten, war unser Gepäck schon wieder in unserem alten Zimmer deponiert. Sehr schön, sehr freundliche und einfach toll.
Genuine Hotels.com guest review
2 night family trip Oct 3, 2013
DoLue
CH
4.0 / 5Excellent
"فندق اقتصادي"
فندق جيد وموقعة جيد والنظافة جيدة والفطور بسيط والعمال بشوشبن والتكاسي متوفرة جميع الاوقات خارج الفندق اي انصح بالفندق لموقعه وسعره
Genuine Hotels.com guest review
2 night business trip Aug 16, 2013
عبدالله
AE
4.0 / 5Excellent
"ideal pour couple mobile dans visite de Mumbay"
good location at a very short walking distance betwwen Marine Drive and Churchgate , large clean and clear room -102- (but king size based on two single beds put together !!) regular shower and sanitary, Lovely breakfast on roof terrasse But above all, a very nice staff, full of attentions and efficiency ..
Genuine Expedia guest review
Other trip Apr 15, 2013
Pello
FR
4.0 / 5Excellent
"Toller Ausgangspunkt, um Mumbai zu erkunden"
Super Lage (nur ein paar Meter von der Uferpromenade und dem Sonnenuntergang entfernt), überaus nettes und zuvorkommendes Personal. Günstigste Zimmer (sehr sehr einfach) nicht empfehlenswert, lieber ein paar Euro mehr ausgeben. Klimaanlage eher laut. Frühstück auf Dachterrasse oder in Zimmer bestellbar (wenn es oben zu heiß ist), einfach, aber gut. Insgesamt wegen Lage, Personal und Preis- Leistungs- Verhältnis zu empfehlen.
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
DE
4.0 / 5Excellent
"Bra hotell centralt läge"
Bra centralt läge. Kan promenera till det mesta. Trevlig och hjälpsam personal på hotellet.
Genuine Expedia guest review
Other trip Mar 2, 2013
A Traveler
SE
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