Pretty norm. Some staff are awesome, some are turn-off. They just look at you with that kind of unfriendly look. Breakfast was normal. Nothing special. Jacuzzi is abit dirty. Only plus point is the Shuttle bus and quiet environment. But be warned, the room smells weird all the time.Genuine Hotels.com guest review
"nice but not five star"
Cleaning staff dont clean correctly. Reception staff need to learn and understand more english its like pulling teeth for conversation. No control by management of all pool time and some pools have no steps and are hard for older persons to get out. No control by management of jacuzzie and people dont repect other as there is no time limit on them. breakfast […] menu more for asians than australian and a like. Read moreGenuine Expedia guest review
Fantastic place, breakfast superb, would recommend this to stay.Genuine Expedia guest review
"everything was perfect except the bed."
We booked a 3 nights stay in Sea Pearl Villas Resort, since we opt for late check-in, the deluxe room are fully booked and we were automatically upgraded to 1 bedroom suite, what a blessed! The room are as big as an apartment with living hall, big balcony, outdoor Jacuzzi (too bad no hot water). With the honeymoon setting on the bed, it’s better than […] our first honeymoon room, too bad the quality of the mattress doesn’t meet our expectation (our mattress back at home are better). The bathroom as per review by others, take a quite sometimes to heat, and the bathtub water kinda rusty. Even the room located near the road-side, it’s hardly to hear the sound of traffic outside (or maybe we only stay in our suite between 11 p.m. – 8 a.m. only). The location of the resort on the high ground make it surrounding of the resort are really breathtaking, we wish we could spend more days in the resort. The breakfast spread are average, too bad there are no “Halal Food” signage for food selection, thus make it difficult for us as a Muslim to really enjoy the foods on the bar (even the 4-5 stars hotel we went previously have those kind of signage as they received majority of international guests, and yes, Sea Pearl Villas Resort’s guests are majority international). On the last night our stay, we called the receptionist for a wake-up call request at 4.15 a.m. but no one call to wake us up, luckily we set our alarm, or else we could miss our early flight. Read moreGenuine Hotels.com guest review
fantastic hotel, location a bit out 10 mins taxi but cannot walk as on a main road without pavement. $12 taxi to patong beach from hotel each way.Genuine Hotels.com guest review
Sea Pearl Villa is a must stay in Phuket. This is the only hotel to stay if you want luxury, clean enviornment and easy access to patong beach or jungcelon mall. Absolute must !!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
"A great place 4 star value for money"
I stayed here for 9 nights in a 1 bedroom Suite over looking the Pool Q204 Had a nice time. Ignore teh reviews about access absolutley absurd they have a free retrun base every hour till 9pm at night otherwise its 300BHT one way by tuk tuk or taxi. Its a peaceful resort with great staff. Here are some improvements that could be done by seapearl Have […] a buzzer beside villa pools for food and beverage Egg station at breakfast is no where near food buffet Make the Jacquissi hot not cold Read moreGenuine Expedia guest review
"A good hotel a little distant from Patong"
I had a very nice jacuzzi room which was comfortable and clean. TV reception was poor but wifi worked everywhere even it meant continuously re-entering the password details. Road noise was intrusive in the room on occasion but did not stop me sleeping and this would be a problem for only some rooms. Main pool area is small but not busy. However the […] staff need to be more attentive and engaged at the pool area - no cleaning up of the area during the day or even overnight so returning to same empty glasses. Free shuttle stops at 8pm every evening which is a bit of an issue given distance from centre of Patong and should ideally run to 9 or 10pm. Read moreGenuine Hotels.com guest review
"Romantic to getaway"
Thanks for my friend's recommendation of Sea Peral Villas Resoert. I had a romantic and fantastic trip in Phuket with this hotel.Genuine Hotels.com guest review
"Beautiful resort, service needs improvement"
A beautiful resort. Pool access room was good value for money. We had the pool almost entirely to ourselves in most part of the days. Only fault on the hardware was the bathroom basin built too high. My kids had problem brushing their teeth, even myself at 5ft had to tip toe to wash my face properly. More improvement needed on the software. Service […] level not on par with that experienced in most other Thai resorts that we have been to. Staff tend to be expressionless, leaving us wondering if they understood what we have ordered. At other times, they tend to be missing at the same time, eg saw a lady and an old man struggling with a wheelchair when they arrived at the resort and there was no one at the concierge. It was full 5 mins later that 4 staff walked slowly (looks like just returning from lunch) towards the concierge area. The resort has much potential if it could invest in improving on its service level. Read moreGenuine Hotels.com guest review
"villa with superb view."
This hotel provides free shuttle svc to shopping n beach every hour,super convenient. But ends 8pm which to me reasonable. If u plan to back late, take the tuktuk taxi 300bht. I wld like to commend on the romantic decor n nice birthday cake for me.Genuine Hotels.com guest review
Sea Pearl is located up the hill of Patong, providing a much more serene and lavishly green surrounding than the resorts within the heart of Patong. Hourly shuttles allow you to enjoy the heart of the city and nightlife, as well. Service was friendly but communication was difficult however staff is responsive to your needs. The resort itself is gorgeous, […] offeriing all of the amenities you would come to expect from a higher end resort, however, the jacuzzi is useless and only offers cold water. Another complaint we had was that the resort was a ghost town given the time of year rand perhaps prices should have been dropped to attract more tourists. Our room safe was not bolted in and there were no onsite cameras despite round the clock security in the areas. Breakfast buffet was decent but did not include freshly brewed coffee and eggs. I recommend this resort but during slow season, I would not recommend it to party goers. Read moreGenuine Hotels.com guest review
"Best of All Worlds"
This is a nice resort just up the hilll from Patong. It offers plenty of lavish greenery and serenity without the chaos of noisy high traffic streets which you get in Patong. This is a resort which is ideal for anyone since there are hourly shuttles which take you into Patong and the beach area. During slow season, this resort is like a ghost town so […] you'll likely want to hop onto the shuttle on a regular basis. Staff is friendly although communication is difficult and therefore you will be left to figure things out on your own, however they did seem to be very responsive to our questions. The jacuzzi is pretty much useless unless you're ok with cold water and although there is spa at the resort, I'd seek one out elsewhere as the Sea Pearl's prices are far too high. Breakfast is decent, however, freshly brewed coffee and eggs were not an option. Overall, it is a gorgeous resort with friendly staff which can please all walks of life and their vacation needs. Read moreGenuine Expedia guest review
"Great place with friendly staff"
We stayed in this hotel for 10 days and were very happy with our choice. The staff were very friendly and if we ever needed anything they were very quick to respond. The food in the hotel was great and there was always plenty of staff so we never had to wait long. The hotel offered a cooking class which was very enjoyable except for the heat in the […] kitchen. Upon our arrival we were advised we had to pay a deposit of 10,000 baht which was a bit of a shock but as we didn't have the money on us they were happy to take my passport as security. After staying for a few days we could understand why they did this as everything we ordered even drinks were charged to our room. Overall we really enjoyed our stay and would recommend this hotel to all. Read moreGenuine Expedia guest review
Situated 10 mins away from the party side of Patong, close enough but far enough away too. Hotel was incredible and wish we could have stayed longer, would definitely stay there again and would highly recommend it.Genuine Hotels.com guest review
The staff need training and to be a little more friendly. Didnt enjoy the staff at all,Genuine Expedia guest review
Hotel was beautiful and clean, we went with two children aged 12 and 16, they did get bored as it was a private hotel people staff all kept to them selves and as we had a pool access room we did not mingle with other guests. This is a perfect hotel for people who want to spend some alone quiet time. Food was nice at the buffet breakfast and staff and […] facilities were very clean Read moreGenuine Expedia guest review
"Happy Memorable Holiday"
With clean room, helpful staff, tasteful food, jaguzzi within the room, swimming pool at the arms reach in every block and pleasant location of the hotel (at an elevated surface surrounded with trees) has made our stay very memorable one. Though not being very close to beaches, shopping, restaurants and other venues (still walkable if one wants to) […] the hotel shuttle bus has made life very simple by scheduling one bus trip every one hour to the beach and back. Whether its couple, family, childrens, solo stay , i recommend to choose Sea Pearl without any hesitation for a happy holiday and to write a happy memory review like the one i just did. Read moreGenuine Expedia guest review
"Sea Pearl Review"
Hotel itself was fantastic. Check in took almost one hour, we were sitting there and had no idea of what we were waiting for, the staff just kept saying it shouldnt be much longer. It was 4pm so the room should have been ready. Also wasn't happy that spa appointments were not available before 5pm, and it closed at 7pm - so it was pretty much impossibly […] to make an appointment at the spa. The jacuzzi didn't work. The room itself was fantastic, however everytime room service was ordered it would arrive cold. Read moreGenuine Expedia guest review
"Holiday destination with poor quality staff"
Hotel & stay was just suberb only problem we had faced was staff was not corporating. For a 4 & % star catagary the staf quality was way too poor. If this does not bother you then its a very good property to enjoy your Holiday.Genuine Expedia guest review
"Sea Pearl Villas Resort, Phuket"
My partner and I spent 6 wonderful nights at the Sea Pearl Villas, Phuket. We recieved wonderful service from the resort's staff who made us feel so very welcome. Our room had a superb view of Patong Beach and the city, which we could watch while sitting in our very own jacuzzi. The room was immaculate and very clean, and serviced each day. Our king […] sized bed was super comfy along with super comfy pillows. The bathroom was glorious, with a massive shower. I would highly reccommend Sea Pearl Villas as a great place to stay in Phuket - as it is slightly removed from the hustle and bustle of Patong Beach which helps you to relax! It is very reasonably priced for the high level of accomodation that it provides. Read moreGenuine Expedia guest review
"Magnifique hotel !"
superbe hotel! magnifique decor jaccuzzi dans la chambre , au calme dans les montagne, à seulement 7 minutes du centre ville personnel au top!Genuine Hotels.com guest review
nice staff and environment ! definitely will stay again when visit phuket next timeGenuine Hotels.com guest review
首日到達酒店的感覺十分好，沒有料到之後的服務會如此差，第一晚在巴東沙灘等候shuttle bus回酒店，因為擔心會錯過，提早15分鐘就在指定地方等候，結果見到shuttle bus馬上揮手，司機竟然視而不見，就此離開，沒有停靠給我們上車，馬上打會酒店投訴，給我們的解釋是車在較前位置已停站，實在是不能接受，因為我們等候的地方是酒店服務態告訴我們的，我還大樂兩次回去確認，回到酒店，再到前台投訴，只有一句對不起，完全沒有解答我們的疑問，也沒有為他們的錯失而補償。另外，房間的冷氣系統也十分差，睡房的冷氣開了一晚，竟然溫度29,在泰國如此熱的天氣，真是沒法接受，即使有酒店人員過來修理候，溫度也一直維持在27度，還不如出面涼爽。幸好只選擇了兩晚。反正我是一定不會再入住，也絕對不會介紹朋友的。Genuine Hotels.com guest review
1泊だけでしたが、プールも込み合ってないし、シャトルバスも便利ですごしやすかった。Genuine Hotels.com guest review
舒适写意，适合自驾旅游Genuine Hotels.com guest review
Fantastisk hotell med fantastisk personale. Rent og pent. Nydelig Strand.Genuine Hotels.com guest review
skit falsk marknadsföring från er sida suck!!!Genuine Hotels.com guest review
Jeg havde en enkelt overnatning på hotellet i januar 2014. Vi startede med at få et værelse ned til en stor vej. Da vi gjorde dem opmærksom på dette fik vi uden problemer et nyt værelse. Dette hotel kan klart anbefales også selvom det ligger et stykke væk fra stranden. Dog kører der en gratis shuttlebus til stranden og tilbage igen hver time.Genuine Hotels.com guest review
雖然離市中心有一點距離, 但酒店每小時一班的SHUTTLE服務很讚, 繁忙的班次還會曾設多一架SHUTTLE, 不擔心沒有位坐; 環境一流, 房間真係很美; 男朋友生日, 酒店的免費蛋糕服務也不錯, 美中不足是跟酒店說了00:00 送男朋友的生日蛋糕到房間, 等了很久差唔多01:30AM 才送到, 我倆也差不多睡著了, 這真的很掃興! 還有, CHECK-OUT 時還被CHARGE 雪櫃的朱古力,牛奶和蚊怕水的錢,CHECK-IN時工作人員會在房內介紹那些是免費那些是收費, 那時就已經沒有!!弄得我們浪費了一段時間才能CHECK-OUT...Genuine Hotels.com guest review
他們給了一間面向酒吧的房給我們，我的jacuzzi也望到非常近，非常冇私隱Genuine Hotels.com guest review
"As rececionistas nada simpáticas"
O hotel em geral é bom e recente. Está longe do centro de Patong e o Táxi cobra 300THB por trajeto. Quarto amplo e confortável(ficamos num Deluxe com SPA na varanda). A receção:as funcionárias não são simpáticas.A nossa reserva incluía pequeno almoço para 2adultos. No primeiro dia adormecemos e não tomamos o pequeno almoço e cobraram-nos 265THB pelo […] Pequeno Almoço da minha filha de 8anos sem ela o ter tomado.Disseram que era política do hotel.Nem lençóis nos deram para ela dormir no sofá. No check-out pedimos para falar com o responsável por causa de cobrarem o Peq.Almoço e não valeu de nada. Com isto ficamos atrasados para apanhar o barco para Koh Lanta.A funcionária da receção demorou 20min para nos devolver a caução de 100 dólares que nos foi pedida no ckeck-in.Fez de propósito para ver se desistiamos do dinheiro. Concelho:Não troquem dinheiro no hotel porque são "roubados" no câmbio. EM PATONG É MUITO SUPERIOR O CAMBIO. Read moreGenuine Hotels.com guest review
方便，清潔，有按摩池！係一個渡假天堂Genuine Hotels.com guest review
The Hotel really looks like Villas. Great structure, nice enviroment, room was great and big and the privates jacuzzi are incredible. Food was good and people were very kindly. But the internet was POOR... No way to access and browse at all. We complained but no solution. If you really need internet, run away.... Everything else was great!Genuine Hotels.com guest review
빠통 중심가에 위치하지 않고 입구쪽에 있어서 번잡하지않고 자연환경 관리상태가 좋습니다 시내 중심가까지 셔틀도 자주다니고 레스토랑 조식도 마음에들고 좋았습니다 아쉬운점은 체크아웃이 한참걸렸습니다 조금일찍 하시는게 좋겠습니다Genuine Hotels.com guest review
只是地点确实没什么优势，早餐实在不怎么样Genuine Hotels.com guest review
設備は新しく、全体的にもわるくないが、サービスも普通、食事も普通。満足感はあまりなく、たぶんもう泊まらないと思う。立地はパトンから少し離れていて不便といえば不便で、夜などは何度かタクシーを使うことがあった。だいたい300バーツなので、1000円ほどですが、たびたびだと費用になります。Genuine Hotels.com guest review
サービスもそこそこだし、従業員の人たちもそこそこです。プーケットの他のタイ人よりは感じがいいですが、そこそこです。他の人も書いていましたが、日本円を両替できなくてちょっと不便でした。Genuine Hotels.com guest review
ジャグジーデラックスに5泊ほどしたが、設備も新しくきれいでよかった。ただ隣の部屋とつなげられるような仕組みになっていて、隣の部屋に別のゲストが滞在していると少し音が気になった。食事はあまりおいしくはなかったのでほぼ1時間ごとに運行している毎回シャトルバスでショッピングセンターまで行って食べていた。ホテルの周りには何もなくちょっと不便だった。サービスとしては、スタッフによって質に差があり、感じのいい人とそうでない人がいた。「遊ぶぞ！」と思っている人はもっとパトンに近いホテルのほうがいいように思えた。ゆっくり静かに過ごしたいという人にはいいかもしれません。Genuine Hotels.com guest review
在這家酒店入住你會覺得自己是一個富豪，太爽的感覺。回去房間都坐著穿梭小巴回去。特大房間確實太不錯。值得推介Genuine Hotels.com guest review
"매우 뛰어난 객실, 아름다운 리조트 환경, 완벽한 조식, 애매한 거리"
거리가 애매하여 제한적인 셔틀버스를 이용해야 한다는 단점이 있으나 가족끼리 혹은 연인끼리 활동이 아닌 휴식을 위해 들릴 때 딱인 리조트로 객실이 매우 뛰어나고 리조트 주변 환경과 뷰가 매우 아름다움. 그리고 조식이 매우 괜찮음.Genuine Hotels.com guest review
為什麼我會選這裡?就是因為有一個私人的Jacuzzi，我超喜歡被水沖的感覺，所以找了很多資料後，決定來這裡吧。環境是非常不錯的，佔了大半個山頭，酒店叫villa，所以所有房間都是villa的，每棟villa都用英文字母劃分，而幾棟villa中間就有一個泳池，這個泳池沒甚麼人享用吧，我也沒有去，因為房間已有一個Jacuzzi，實在不需要再到泳池喔。 硬件不錯外，軟件也很好，所有員工的態度都超好，面帶笑容。其中一天因為local tour發生了些變動，所以請他們幫我們打電話給那個agent，他們都很樂意幫我們。最後那天發生了小插曲，問他們拿這個又拿那個，他們都很願意。 這酒店唯一的不好就是在山頭，雖然酒店每一個小時都有shuttle bus往返Patong Beach，不過到晚上八時就沒有了。而晚上從Patong […] Beach到酒店的taxi大約300B，其實很近的，不過全部都收300B，沒辦法了。 Read moreGenuine Hotels.com guest review
"good facilities, but poor services 設施良好,但服務差"
The advantage of this hotel is beautiful, delicious breakfast, quiet environment. Drawback is that only half of the employees are friendly, the other half do not know know how to smile. i was being asked for my room number twice, in the hotel area, it made me feel like i was a suspect. Only one shuttle bus per hour and the last one departs at 8:20 p.m. […] from the town to the hotel. Need to make it twice per hour and extend the service hours. room service was poor, the room is still dirty when i got back at night. There was a shoe print on the coverlet. In an afternoon, i went back to my room after swimming. i saw the room keeper put all pillows and blankets on the floor when he was tidying up the bed. He didn't have any sense of hygiene. For the jacuzzi, there is no tap, let alone hot water. Actually, we soaked in the same tub of water for the 4 days. when we checked out, we were forced to pay for a bottle of water, coz it was open, but not by us. Those people didn't check it clearly before they let new customers move in and made me the scapegoat. it was not much money, but it made me very disappointed. 這家酒店的優點是美麗的，美味的早餐，安靜的環境。缺點是，只有一半的員工都是友好的，另一半不曉得如何微笑。在酒店區範圍內,我被問了我的房號兩次，讓我覺得我被看為犯罪嫌疑人。每小時只有一班免費車開出，最晚一班在下午8:20從鎮離開,前往酒店。需要加密班次到每小時兩次，並延長服務時間。客房服務差，晚上回來時,房間仍然很臟.有一天我發現在被子上有一個鞋印。在一個下午，我遊泳後回到了房間,看到打掃的服務員將所有枕頭和毯子放在地板上,他沒有任何衛生意識。至於按摩浴缸，沒有水龍頭，更不用說熱水了。事實上，我們四天都浸泡在同一缸水裏面。當我們付款離開的時候，我們被逼支付了一瓶水，因為它被開了，但不是我們的所為。這些人沒有檢查清楚便讓新客戶搬進去，讓我的替罪羊。雖然沒多少錢，但它讓我很失望. Read moreGenuine Hotels.com guest review
"Anlage ist OK, aber schlechtes Service"
Die Anlage ist schön, aber relativ weit weg vom Strand (ca. 20-30 Minute Fahrt) und die Zimmer brauchen schon kleine Reparaturen. Wir haben ein Zimmer mit einem privaten Pool, was sehr schön zum Verweilen am Abend war. Das Service ist aber mehr als miserabel. Die meisten Angestellten sprechen sehr schlecht englisch. Das Organisieren von Ausflügen oder […] Transfer zum Flughafen entwickelt sich zu einem Drama. Auch das bestellen im Restaurant ist sehr schwierig (wir haben entweder Sachen doppelt oder gar nicht bekommen). Das Frühstück ist ziemlich reichhaltig, aber ohne Abwechslung (bis auf die asiatischen Gerichte). Die Taxifahrten, die von dem Hotel angeboten werden, sind 10-20% teuerer im Vergleich zum Taxis am Strand und sogar 30-40% mehr als Tuk Tuk. Read moreGenuine Hotels.com guest review
so far so gdGenuine Hotels.com guest review
Bra pooler, bra personal vid pooler och kids club. Toppengym. Bra med bussen till beachen eller shopping varje timme.Genuine Hotels.com guest review
Hotellet er super lækkert, med rigtig god service fra personalet. Vi havde bestilt et værelse med egen jacuzzi, men blev automatisk opgraderet til et værelse med udgang til pool. Poolen lå bare helt ned til en meget trafikeret vej, med meget støj, så vi bad om et andet værelse. Vi fik et andet værelse uden problemer. Værelset var et lidt ældre værelse, […] men stadig lækkert, der lå længst væk fra vejen. Værelset havde egen jacuzzi, som vi også havde bestilt. Det var super lækkert med egen jacuzzi på terrassen, og der var en dejlig udsigt. Den store pool være rigtig lækker, dog lå den også tæt på den trafikerede vej. Vi havde stort set poolen alene i to dage. Morgemaden var lækker. Den første aften spiste vi på Blue waters club på hotellet. Maden var ikke særlig god, og vi fortrød i høj grad vi havde valgt at spise der. Den anden aften spiste vi i restauranten hvor vi også spiste morgenmad. Her var maden til gengæld super lækker! Vi ville gerne have spist der begge aftener. Hotellets beliggenhed er lidt væk fra Pathong stranden. Men der kører busser hver time fra hotellet og tilbage igen, og det fungerede rigtig fint. Spaafdelingen er super, med meget venligt personale. Vi ville helt klart booke hotellet igen, hvis vi kunne få et værelse væk fra vejen. Read moreGenuine Hotels.com guest review
Big, lovely resort, which offers a lot of activities during the day such as aerobics, poolactivities, cookingclass, massage lessons etc. Lovely breakfast and internet icluded in the price. The resort is locatet quite far from Patong beach, however there is a free shuttlebus running every hour until 20 p.m. The room we had was nice and spaciuos, but […] it seems as they made som cheap choises when they buildt the resort as it seems a bit "worn" compared to similare hotels. Read moreGenuine Hotels.com guest review
Muito bom. O Hotel em si é muito bom. a localizacao que é distante da praia de patong. Uns 2km. Mas o hhotel vale a pena!Genuine Hotels.com guest review
"Rauhallinen huippu paikka"
Erittäin hyvä hotelli jossa oli luksusta kaiken puolinGenuine Hotels.com guest review
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