Intetesting visit ad emjoyef hiking and sight seeing. Rainy weather so no biking or horse back riding. Excellent food and great staff. The walking paths to the cabins and lodge very poorly lit making walking at night a hazard. Otherwise a nice stay with quiet charm.Genuine Hotels.com guest review
"Nice place but only expensive meal options"
We rented the room only with no meals included. The problem is the only dining options are the fixed price ones. And its a very high price. We had to leave the property to find a more reasonable meal. And its very hard to park your car around all the little cabins. Rather confusing as to where to park. We won't be staying there again. There are much […] more reasonable options Read moreGenuine Expedia guest review
"Great view of mountains"
Not on the Lake, and not a short walk, was a surprise. Beautiful view from front porch. Food at lunch was great but five course meal at $80 per head with dress requirements as only dinner option was a bit of a turn off. I'd go back.Genuine Expedia guest review
"Nice but very expensive"
The Lodge is not on Jenny Lake, but nearby. We were not informed that they expected coats at dinner. The room cost included dinner and breakfast, and free horse back riding. The suggested prices for dinner started at $70 to $85 per entre per person. Although included, with drinks and tips added, the tip alone was more than most fine restaurants.There […] are no other dining facilities within in 25 or 30 miles.The log cabims are in the woods and no view except the pines. Read moreGenuine Expedia guest review
I booked an evening at Jenny Lake for my wifes birthday as we were traveling trough toward Yellowstone. The staff were great and facilities excellent as advertised. The meals were excellent as well. We were there in early June and the weather turned to light snow but stable manager, Mary Sue and her wrangler Hannah took us on a horseback tour of the […] area which was one of the highlights of our trip. Read moreGenuine Expedia guest review
"Isolated but in beautiful location."
Overall we came away the most disappointed with this hotel out of six we visited in the US and Canada. The bathrooms in particular were lacking considering it's star rating and cost and the service was patchy.Genuine Hotels.com guest review
"Unique location and great food"
Stunning location, so great to be able to do all the hikes from the lodge, and wonderful food.Genuine Expedia guest review
In beautiful, scenic location. Convenient for trips around Grand Teton and surrounding area with very attentive service. Would highly recommend.Genuine Hotels.com guest review
"Not even close to the Rock Resort it once was!"
12/05/14 HobieUtah Utah
Since the National Parks have taken over Jenny Lake Lodge it has lost all of the character it had while it was a privately run property. Bathrooms are in bad need of renovation. We stayed for several days in September and had mice running around our beds and through the lobby at dinner. Food is below average. The only saving grace is you are at the base of the Tetons. At $900.00 a night this property won't last long.
"Misses the mark for the price!"
11/12/14 suninseattle Seattle, WA
Overall this place was great, but it comes with its share of aches and pains. For starters, we had rented a double cabin for our family of four. For almost $800/ night, I had high expectations. I was disappointed to say the least. Our cabin was tiny and dark ....nothing special at all. I re-visited the front desk and let them know my thoughts. Thankfully, a bigger "suite" cabin opened up that better suited our family of four. I was happy that they honored the "lower" price of our original cabin. We had mixed up dinner reservations both nights, but with some consternation the wait staff made it right. The grounds are quite lovely, with "activities" planned throughout the week; bocce ball on the lawn with limoncello, manager's reception with wine and snacks...what is not to love?! The food in the restaurant is absolutely fabulous....worthy of a Michelin star I'm sure! Breakfast will knock your socks off as much as dinner! Best news....meals are included with your stay!
10/22/14 MtTime2 Wilson, Wyoming
Went with some friends for a special birthday dinner. We dressed, men have to wear a jacket and slacks. The food was nothing special for $85/person, not including wine. The tables were situated so the waiter had to reach across each of us to service us.
"Nice Place, but with Many Apologists"
I stayed here June 2014, a return visit from 2013. Here's a letter I wrote to JLL Management (to which I've received no response). In my opinion, yes, this a great place, but the Tetons are the appeal--not the lodge. Our first stay was great, but the 2nd had some problems. It happens, but for the money we spent, they can and should do better. I am not saying anyone whom disagrees with my review is an apologist. We were there during 50% occupancy and still had a few problems. The younger personnel working at this place were wonderful, but not managed too well. "I wanted to provide feedback for our June 2014 stay.. you can forward this to the new manager if you don’t mind? We love Jenny Lake Lodge, but we returned for a 3-night stay after having stayed there before, year earlier (2013). The young staff were great, honestly. The food was good. The manager there, at the time, prior to July 4 did not even say hello at the MGR Cocktail Hour, which we thought was rude. We paid a lot (to me anyway) of money to stay there at around $750 nightly. No acknowledgement was made of our “return” from the earlier year—by anyone. No survey was requested to be taken, no return visit for 2015 offered as a “repeat-guest.” One night we had (no lie) an ant in our food at dinner. It happens and the waiter took our food back. We did not make a scene. One night/day we received no housekeeping, at all. I called the front desk, which rang/no answer. We requested a wakeup call the night before we left but no one called the next morning. I’d set the alarm so we were up in time. We got a “window” seat only one night during our 3-night stay. I can deal with this because there are only so many window seats. Our safe malfunctioned one night and we called the front desk. Things happen. The safe could not be used thereafter and was reportedly going to be replaced after we left(?). That’s ok, but it was just yet another issue. I can’t say we’ll return and I hope the new management there is making some changes. One night, around 10 PM, we awoke to loud “singing” from down the service road. I think a family was staying there in a group and likely felt the need to “take over” the place. I never called the front desk, but that was just weird. I did not want to send this feedback because the people working here are so nice, but the more I thought about this, the more I realized we spent $3000 after tips by visiting Jenny Lake Lodge. What I think I read are JLL “apologists” that say “yes, it’s a great place, but… you must forgive the numerous shortcomings because it’s in a great location.” I tend to be one of these latter people, but we weren’t too impressed with JLL this time around. I really disliked the male manager there at the time, during that cocktail hour. Not even a “hello” to us or other guests around us. $3K is way too much to pay to be ignored and have no housekeeping. We love the location, but there are way too many other places to stay in the same area without the “JLL aggravation factor.”
"Wonderfully relaxing stay"
10/06/14 ScienceTrip Palo Alto, California
We stayed here in later September. The clientele were older couples; indeed, the two of us were among the youngest couples there, with the exception of a family which included two youngsters, who were the only children evident. We’re still not sure why anyone would bring children here; Jenny Lake Lodge is a unique experience best savored by people who are mature enough to understand the privilege of being here. The rest of this review explains what, in our opinion, that privilege is. First, let us declare that Jenny Lake Lodge gave us one of the best vacation stays we’ve ever had. This is a special experience among park lodges or, indeed, anywhere. When we left, the cheerful manager Rachel gave us a reservations sheet to fax back to them if we desired. She explained that many guests, upon departure, secure a reservation for the following year. We can fully believe it, and we can understand why, as follows. The naturalistic setting of the lodge – perhaps the most centrally located of the park’s lodges, not far from many trailheads, and close to String Lake and Jenny Lake – is a big draw. On clear nights, the sky is huge, the arms of the Milky Way being clearly visible. The lodge has unobtrusive entertainment of some kind each evening; one night, we were lucky to have a local astronomer with a small telescope, who had a small crowd lining up for views of interesting stellar features (Andromeda is still fuzzy, but we could see the blueness of Neptune). On our last day, mule deer came right up to the windows of the dining room to browse on leaves, as we enjoyed our own breakfast just a foot away from them. The relatively private location of the lodge – the road becomes one-lane, one-way just north of the lodge – allows a closeness to Nature that is as good as it gets, here. But be wary of cyclists, who have their own lane on that one-way road. Regarding the cabins, we had a stand-alone cabin. It was homey, private, had rocking-chairs out front, and the bathroom was modernized. All of the windows opened. There was a private paved parking space out back. Be aware that the arrangement of cabins is “organic”, so don’t arrive in darkness trying to find your parking space – although the staff would no doubt be able to spare someone to guide you if necessary. The staff here were consistently helpful to us. One thing you’ll find in your cabin is a sheet of paper that you can hand in at the reservations desk (which is just-inside the front of the restaurant building) at the end of your stay, in order to leave a “blanket gratuity” for the staff. At first, we thought this was nervy; by the end of our stay, we were debating how much to leave. Our cabin had a small fridge, and a Keurig coffee-maker. The Wi-Fi signal was strong, but not secured (nonetheless, it was the only one we could pick up). Our only complaint about our cabin was that the bathrobes are made of some magical synthetic fabric that generated enough static electricity to power a small town. Try cotton instead. The big draw, besides Nature, is what you get to eat. Other lodges serve “food”; this lodge serves Cuisine. Now, it is possible, at some times of year, to rent the cabins without having the meals. But why on earth would anyone do that? The gem of this lodge is the dining room. The lodge has a head chef and a pastry chef. Based on our multi-day experience, they are both experts. Reservations are required, even for lodge guests (non-guests can eat here if space is available.) The dinner menu has 5 versions, one for each of 5 successive days. The portion sizes are “nouvelle cuisine” – that is, small – but the meal has five courses, so that by the time you’re finished dinner, you’ve had enough to eat. Upon your seating, your server will appear promptly to take your order for drinks, and the Lodge has a thorough wine list. All of the other courses were also served promptly, as was the bill (see explanation below), which suited us just fine. Your first choice is among several fascinating starters. Then, a choice between 2 soups, then, a choice between 2 salads (one of them the tasty Lodge salad, a mainstay of the menu), followed by a choice among several main courses, usually having at least 1 seafood choice. The server will also mention a vegetarian main course, not listed on the menu, and which differed every night. We tried several of those vegetarian choices, and found them to be of high caliber, as were the other choices. All your choices except dessert must be mentioned to your server at the start. After you finish your main course, the dessert menu appears, which lists 4 choices prepared by the pastry chef, which show the same high degree of creativity as the other courses. At the end of your meal, you will be presented with a check, which includes the theoretical cost of your meal. If you are staying in the Lodge (like most, but not all, of the diners), then the cost of the meal will show a zero balance, if you are staying on a room-and-meals package. But also listed will be the cost of any drinks that you ordered (which are not covered by the lodging fee), and a space to write-in a gratuity (as everyone seems to do, as this, also, is not covered by the lodging fee). If it is your first night dining in the dining room, your server may diplomatically explain these details to you. Any confusion is natural. The dining room has a dignified atmosphere, emphasized by the requirement that men wear jackets (most do, at least upon entrance) and collared shirts. Ladies dress-up to any degree that they wish. Shorts, blue jeans, and baseball caps are not allowed at dinner. Of all the places that we have visited over the years, this really is one place where children do not belong. Leave them at home, and enjoy the peace and quiet of a grown-up atmosphere. In that vein, there is no background music played here (thank God), save for the occasional strumming of an accomplished guest acoustic guitarist in the fireplace lounge. The servers are knowledgeable, and the service is polite (no-one says “you guys”), although the servers are happy to converse briefly with you regarding the Park and similar issues. Service was always fast, which we greatly appreciated. You do not get to choose your table; but if you stay for more than one night, you will be “rotated” from table to table from one night to the next (and from one breakfast to the next; then, too, your table is predetermined), so that you eventually get one of the coveted window seats facing the mountain. The food is as good as at any of the fine restaurants that we have had the privilege of visiting over the years. We did not have a single disappointing course. In fact, special merit goes to the blueberry-square dessert with sage crème (it really tasted like sage!), the cold Thai watermelon gazpacho (which is as far from Mexican-restaurant gazpacho as Mars is from Earth), and the foie gras starter. The vegetarian main-courses were consistently flavorful. And then there’s the breakfasts. Formal clothes are not required, so you can eat breakfast in your hiking duds. Reservations are also not required, but the hostess will determine where you sit. Breakfast (along with dinner, but not lunch) is part of the standard plan. We had stayed here once many years ago, and the breakfasts had, in those days, been disappointingly plain. All that has changed. The breakfast menu is fixed, but the choices are numerous and the flavors are wonderful. Try the “cowboy hash”, served in a small skillet with eggs on top; or order the hash itself separately. Yes, it does contain a small amount of bison meat – but it tastes better than beef! The coffee is hot and strong. The sourdough toast is cut thick. The service is just as efficient and polite as at dinner. Things like oatmeal and fruit are available. The blueberry pancakes melt in your mouth. The Huevos Benedict consists of a single egg in a delicious setting – light but very tasty. Our only complaint was that the steel-cut oatmeal was not as dense as steel-cut oatmeal should be (in our opinion, it should be thick enough to stop a bullet, should you ever need such an odd form of defense). Regarding accessibility, the entire property is accessible, being on the flat. Box-lunches are available with notice by 6 pm the night before. There is a choice of 2 meat or 1 vegetarian sandwich, plus peripherals. We will stay at Jenny Lake Lodge again, when – not if – we return to Grand Teton National Park. We write this extended review in the hope that others will find it useful. We make our usual disclaimer that we have no personal or financial connection to this institution. Although we sure wish that we did! Pros: Quiet park location, superb breakfasts and dinners, starry sky, close to Nature. Cons: Electrifying bathrobes, steel-cut oatmeal needs to be stiffer. And that's all.
10/02/14 Gretchen N
Beautiful, well appointed room with everything we could want; beautifully served, delicious food; great service; great service. It is difficult to create a team of staff with seasonal workers, but they have pulled it off. We just loved everything about it.
"A most fantastic place"
09/30/14 LynnBert California
We just returned from our wonderful trip to Yellow Stone and Grand Teton. The highlight of our trip is actually our stay at Jenny Lake Lodge. It is located in the most beautiful setting, right at the foot of the Grand Teton. It is not on the lake but you can hike easily to several nearby lakes. The grounds are well maintained; the cabin was simple, clean, and very very comfortable. We were lucky to get one of the cabins with view, the Tetons were right in front of our doorstep--so to speak. The food was excellent, we only had breakfasts at the lodge and the experience was very pleasant. Every staff member at the lodge was courteous and friendly. I have nothing bad to say about this place. I am planning to go back, soon I hope.
"Service has slipped"
09/27/14 j h Jackson Hole, Wyoming
we have been celebrating our anniversary at the Jenny Lake Lodge every fall since 2005. However, 2013 and 2014 the lodge has failed to meet our expectations. While the dining room continues to provide a 5 star experience the rest of the lodge has slipped. This year we waited at the front desk for at least ten minutes for someone to show up to check us in. This was the first year there was no "welcome back" gift awaiting our arrival. There was no ice or water I our room. Housekeeping came by our room before we had left for dinner to see if we wanted their "turn-down" service (in the past this was always provided while we dined). It appears there is a general lack of management and supervision, unlike the Jenny Lake Lodge we have come to enjoy in years past.
"Worth the extra cash!"
09/26/14 James L Woods Hole
Once you accept the pricing structure you can relax and have a wonderful time! This is a lodge filled with repeat visitors who are here to treat themselves to peace, quiet, an unusual and 'worth it' intimacy with the lake and mountain. If you have a few extra dollars this place rewards your effort and cash. Mount Moran is right across the lake from the front porch and rocking chairs. We stayed 4 nights, and each morning arose to the fresh Seattles Best Coffee on the front porch of the lodge to watch the sun begin to illuminate the peaks (eastern facing escarpmant) top down--truely magical!! The horse back rides are the 2 hour variety, on terrific trail horses who do their job well and get you to String Lake, Jenny Lake, Leigh Lake and get you to the woods where you see mule deer, bear lots of waterfowl and so on. The folks who repeat frequently told us that they did not bother to ask for a specific cabin because there is no 'better', 'best' etc. The breakfasts were wonderful, dinners as well, the staff are well trained, personable and in our case knew the trails and could advise walks to mountain lakes that were particiularly beautiful. We were in the park 10 nights and found 10 days worth of spectacular trails of 5-8 miles each for our morning and a different one for our afternoon hike. Beware of some reviews based on a 'drive thru' of the Grand Teton Park. You have to get into the park to appreciate it. That means hikes, horses, climbing gradual trails. We are in our ealy 70s and had no difficulty. We were in Geranium which is an older original log cabin which was most charming and perfect. for us. The baths are said to be bigger in the newer cabins but those are slightly less charming some say.
09/24/14 848retired Woodland Park, Colorado
Extraordinary customer service and the full package is a wonderful restful time in a beautiful place. The horses are well cared for and bikes are just down the path to use as you would your own. We did not get to Kayak, but I understand that is great too.
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