"Great view of mountains"
Not on the Lake, and not a short walk, was a surprise. Beautiful view from front porch. Food at lunch was great but five course meal at $80 per head with dress requirements as only dinner option was a bit of a turn off. I'd go back.Genuine Expedia guest review
"Nice but very expensive"
The Lodge is not on Jenny Lake, but nearby. We were not informed that they expected coats at dinner. The room cost included dinner and breakfast, and free horse back riding. The suggested prices for dinner started at $70 to $85 per entre per person. Although included, with drinks and tips added, the tip alone was more than most fine restaurants.There […] are no other dining facilities within in 25 or 30 miles.The log cabims are in the woods and no view except the pines. Read moreGenuine Expedia guest review
I booked an evening at Jenny Lake for my wifes birthday as we were traveling trough toward Yellowstone. The staff were great and facilities excellent as advertised. The meals were excellent as well. We were there in early June and the weather turned to light snow but stable manager, Mary Sue and her wrangler Hannah took us on a horseback tour of the […] area which was one of the highlights of our trip. Read moreGenuine Expedia guest review
"Isolated but in beautiful location."
Overall we came away the most disappointed with this hotel out of six we visited in the US and Canada. The bathrooms in particular were lacking considering it's star rating and cost and the service was patchy.Genuine Hotels.com guest review
"Unique location and great food"
Stunning location, so great to be able to do all the hikes from the lodge, and wonderful food.Genuine Expedia guest review
In beautiful, scenic location. Convenient for trips around Grand Teton and surrounding area with very attentive service. Would highly recommend.Genuine Hotels.com guest review
het eten was uitstekend !Genuine Hotels.com guest review
"Very friendly staff, excellent food, spotty housekeeping"
07/18/14 mayasl los angeles
My daughter and I stayed there for the second time. The location is amazing, with views of the Tetons, a lake across the street, and quaint rooms. The front desk and dining room personnel were exceptionally friendly and helpful. The chat with you, and offer suggestions for hikes, etc. The food was excellent, especially the five course dinner. The only not so perfect part was housekeeping, which was inconsistent: sometimes we had turndown service, other days not. Sometimes dirty coffee cups or wine glasses were washed or replaced, other times not. Toiletries which ran out were only replaced when we requested it. All in all, it's a great experience, but at the cost of close to $800 per night you expect it to be perfect! Also, wi fi is very spotty, and you have to log back in several times a day.
"Heaven on earth"
07/17/14 SusanSW Highland Park, IL
We just returned from a weeklong stay at Jenny Lake Lodge, a truly magical place. Yes, it is pricy and, yes, it is rustic...but it is so worth the cost and rustic does not mean uncomfortable. This was our 4th or 5th visit; we first stayed here in 1987. Everything we have loved about Jenny Lake Lodge held true this time, or was even better than we remembered. Our cabin, Gentian, had a separate bedroom with very comfortable king-sized bed (quilt and lots of pillows), dresser, closet and rocking chair. Our separate living room was furnished with a comfortable leather sofa and 2 armchairs with ottomans, a coffee table, a desk & chair, and a wood-burning stove (which we used since it was cold at night). It may not be posh or fancy, but everything was very comfortable and relaxing, with the requisite Western touches, like moose-shaped hooks. The bathrooms have been distinctly upgraded and are very nice, with tile, slate floors and granite counters. Housekeeping was excellent this year and the cleaners were exceptionally nice and thoughtful, as were the bellmen who come twice each day to refill your ice and bring water bottles. There is even turndown service. Every cabin has walking sticks and umbrellas, as well as a patio with wooden rocking chairs and a side table. We could sit on our patio and just stare at the mountains. The staff was, without fail, helpful, accommodating, unfailingly pleasant and caring. Rachel, the assistant manager, is an absolute doll--efficient and thoughtful with time for all the guests. The desk staff is quite knowledgeable about nearby hikes, climbs and attractions in the area. They can arrange activities for you, such as whitewater rafting or a float trip. The dining room staff is well trained, knowledgeable about the menu options, and very accommodating. My husband went on a trail ride and was quite impressed with the competence of the wranglers. I have nothing but praise for the staff and, since they are mostly college students from around the world working for the summer, their professionalism is even more amazing. The food was unbelievable. The new chef this year, Clark Myers, is really going places. This is no chuckwagon buffet. The food was gourmet all the way and just wonderful. Breakfast and dinner are included in the modified American Plan. With the starting amuse-bouche and the ending chocolate truffle, dinner consists of 7 courses, though the portion sizes are appropriately moderate. One of my favorite dishes was a foie gras appetizer, served on vanilla pecan bread pudding with orange blossom marmalade. It was so outstanding, I asked if I could have another and they happily supplied it. Another favorite was the espresso-rubbed elk loin with toasted almond barley and summer berry caramel. The menu does repeat after 5 days, but each night there are two additional specials to choose from, and one choice is a vegan entrée. Breakfast offered such highlights as chèvre omelet, huckleberry pancakes, and huevos rancheros Benedict on a black bean cake. The pastry chef does a wonderful job with the desserts too. Just amazing food! And you can't beat the scenery or the atmosphere of Jenny Lake Lodge. You are at the foot of the Teton Mountains which seem to spring up from right in front of the lodge. The grounds are somewhat isolated from regular park visitors (and Grand Teton has fewer visitors than are in Yellowstone, for sure), quiet and peaceful. There are no tv's, cellphone service is spotty, but there is great wifi. Wildlife often roams the grounds. If you are looking for a place to get away and relax, a place to be treated well by a caring staff, and a place with incredibly delicious food, then Jenny Lake Lodge will seem as magical to you as it does to us. (P.S., they have both the NYTimes and the WSJ available for guests daily.)
"Wow what a place and wow what a price"
07/09/14 CWR01 Mercer Island, Washington
We read some lovely reviews of this place and decided to splurge. Owing to a late booking and a teenage child traveling with us, we did not have a lot of choice on rooms and had to splurge for Water Lilly. It was over $1000 a night, which is of course just insane, so we thought we would get something REALLY nice. And I guess it was really nice, in a quaint and colorful and serene and beautiful way, though it was clearly not a "resort" hotel. On the plus side, the meals were included, and they were FABULOUS. Perhaps the best meals I have ever had in a hotel. Water Lilly was good for a parent with kids, the latter on a pull out sofa. (Though we needed desk staff help to open the latter---not sure it had ever been used before. The facilities were about as nice as a log cabin could be. But would I again spend this much on a room here? No. But it was worth doing once, as the setting was just unbelievable, and the food was SO good.
"Didn't get enough bang for the buck"
07/09/14 janegf Mercer Island, WA
There are many things to like about this place: location, food, the helpful staff, and the cottages are appealing in many ways. However, I'd only recommend this place IF: 1. You don't mind plunking down $1k per night for a one room cabin. Ours was the "honeymoon" suite Water Lilly at $969 per night, plus taxes and gratuities for food. Other reviewers mentioned the prices suggested in each meal's "bill" which provide tip guidelines. At the end of our two night stay we had a couple hundred in gratuities alone (alcohol, of course, extra). 2. You are at peace with mosquitos: in the dining room, in your cabin, and most certainly, outdoors. When we checked in, we were first greeted by the mozzies. The front desk agent saw us swatting away and said "When you get to your cabin, you'll first want to light the mosquito coils." At $1k per night, might someone run ahead and light the coils for us? 3. You don't need a lot of amenities with your pricey stay. The cabins are basic (yes, there is a mini-fridge, and in ours a wood stove and bar sink). Some cabins are *really* basic. Other family members were initially in a cabin so dark and dank they requested relocation (which, thankfully, was arranged). The "charming", handcrafted furniture lacked drawer sliders, making them incredibly sticky. Included in the price are horseback rides (guided, limited availability, minimum age 8, max rider weight 225) and bikes (cruisers; braking created by back peddling), and two meals. There you go. To be fair, the meals are great, the bathrobes are nice, and the sheets and pillowcases are lovely. We also received refillable water containers, and attended a complimentary wine and hors d'oevres hour with management! We experienced a couple perhaps unique difficulties. First, my 6'6" husband kept smashing his head into the doorway (designed for someone at least three inches shorter) leading to the bathroom and closets. Second, the pull out sofa bed for our child was neither prepared nor made up each day. Housekeeping made our bed, but left the sofa bed untouched. Next, the shower curtains in the bathroom bothered me. There were curtains on both sides (sort of like how you rig a claw footed tub when you wish to use it as a shower. The curtains billowing in on both sides made for an unpleasant shower. Why the jetted tub also served as the shower is not clear to me. Separate the shower from the bath. Picky on my part? Agreed. But at the price, I don't think it is unreasonable. Finally, the other members of the family made dinner reservations for all of us to dine together. When we arrived, we learned that our reservations were split by over an hour and a half. We had an email from the dining manager confirming our reservations. After being shown the email, they honored our reservation. The next night, they had it wrong again. 4. You don't need to be on the lake or have a great view of the mountains. We had a tiny, peek-a-boo view from our porch. Some cabins have better, but nothing is terrific. The lodge isn't terribly close to the lake either. You can't even see the lake from anywhere on the property (at least that I could find). You can walk to it (about .5 miles one way). The start of the canyon trail is another 1.4 miles. If you want to take the boat across the lake, you have to walk, bike, or drive 3 miles to the south end. If you drive, you'll likely find the parking lots full before 10 am. So, JLL is a great place to eat, but I wouldn't stay there again. For me, it didn't deliver enough value for the price.
"Lovely place but not a fit for us"
07/07/14 Bmac420 Houston, Texas
Stayed 4 nights over Independence Day. The property is outstanding, lots to do and see and very peaceful. Horseback riding is included make sure to sign up in advance. Molly and Brittany were outstanding in leading our ride! Funny, safe and very knowledgeable. The mattresses need updating as they were too soft and the beds were squeaky- one could barely move without massive squeaking. The accommodations were fine but you are clearly paying for the location and scenery, not the accommodations. The reason we will not return to this particular property is the inclusive dinner and requirement for nightly reservations. As DINK's, (duel income no kids) we come to places like this to relax, enjoy outdoor activities and not have to be on a hard schedule. The restaurant required dinner reservations for a 5-course meal. While the meal and service were lovely, we found it to be more of an inconvenience to have to adhere to a scheduled reservation and every day was just too much to have a more formal dinner. Jackets are suggested for men and at very least, shirts with collars. After a long day of activities, the last thing we wanted to do is get dressed up every night for a two hour meal. I must also mention that dusk is the time when the wildlife is more active, so if you are a wildlife buff, then the dinner is particularly inconvenient unless you want to make later reservations. Also, dinner is included in the price but you still get an itemized bill with the total for calculating tips. My opinion is these prices are inflated in comparison to other, similar dining experiences we have had in the past in regards to menu and pricing. We ended up abandoning our last two dinners just so we could enjoy what we came to actually enjoy. Bottom line, the only appeal to this place for us, is it's location. That said, we did have a wonderful time, the people were nice and we will definitely be coming back to the Tetons. If you are moderate to low on the active scale, enjoy long dinners every night and have deep pockets, this would be an excellent place for you.
"Love Jenny Lake Lodge!"
07/06/14 Dianne T Cordova, Maryland
We stayed in Wild Lily cabin and it was just perfect! Very private, charming, comfortable and with that nice mix of rustic-luxury. The meals were outstanding and the staff commendable. It seemed like they thought of everything. Nice hike around Jenny Lake. I hope we have the opportunity to stay again.
"2nd Stay not as nice as the first"
Stayed again, 2nd time, 3 nights. Know the cost going in. What makes this place so great, besides its location, is its staff. The younger people working here are outstanding. Calvin, Amanda, Blaze, Brian, and others were amazing. Attended the "manager cocktail hour" and the manager spent his time talking to two women, not even asking how our stay was. He was not at all personable, sorry to say. No "thank you" to us or even a "hey, how is your stay, who are you?" Considering there were 6 people in the lobby at this time, this was pathetic.that was in fact the only time we saw this guy during our 3 night stay.Other couple was ignored as well and we all remarked regarding this to each other. Horseback riding was great and the staff great. Room maintenance left a LOT to be desired. There were several days we returned to the room 430 PM and no maid service had been done. Our room was not turned "down" 1 night, but that was ok. I would say the cleaning service needs to be managed better ie rooms should be made up prior to 5 PM. Dinner this time around was not really special. Frankly, Dornan's has better food than JLL in our opinion. We tipped 20% at dinner, breakfast, and this got old after a while. Dinner frankly became an obligation and disrupted our days of hiking. The food was great, admittedly, but we found our first stay's dinners to be more to our taste. The portions are small, but the courses are well prepared and inventive. The chef infuses whimsical things into the food and it works (ie popcorn as a garnish for seafood apetizer and yes, it worked). Drinks from "bar" were amazing. There is no bar here, but you can order drinks. Wine selection lacked French reds, for some strange reason. I am not sure we'll be back. The setting is beautiful, and we'll return perhaps for this reason alone. I wish the place would allow guests to "opt out" of dinner and shave pricing accordingly. Dornan's food, I still believe, is better than Jenny Lake Lodge's, at least for dinner. We found some of the other guests a bit snobby as well this time around. We endured their loud conversations recounting their Italy trips, Ferraris, stock gains, etc. This is such the antithesis of JLL's serenity that we found ourselves avoiding certain guests (act like you've been there before, damn). Several nights, the same couple dressed in shorts for dinner. I still don't understand why people are going to JLL without knowing to dress appropriately for dinner. In any case, back to the lodge. I am not sure we'll return. The appeal for us is the hiking. You need not stay at JLL for this. There are other games in town: We split our stay this time between JLL and another place. That other place surpassed JLL quite easily at 1/2 the nightly rate. We still ate extremely well at the other place and on our own schedule, without reservations. 6 PM, for us, is too late in the evening to dine, and JLL's earliest reservation is at 6 PM. Having other dining options , or opt-outs, would be great. We'd never eat dinner at the lodge if the "price" were not included. We liked to hike at night after dinner and several times hardly had the time because dinner was a bit late for our taste and timezone "body clock."
"Lovely as always"
Beautiful stay again. This lodge has the best viewing of the Tetons . We used the bikes, lovely ( for a short loop) and enjoyed the horse trail ride. Food is fantastic. Service is great. Yes, you could pay this amount of money and stay at four seasons, but you really pay for the most amazing view and setting.
"A great memory at a price."
06/29/14 Kerry G Birmingham, Alabama
Nita and I look for a splurge on each of our trips, some place that allows us to feel like 1%'ers. Our splurge on our Yellowstone/ Grand Tetons trip was Jenny Lake Lodge. The accommodation, cabins, are nice and the view is great but they're nothing special. The bikes are free but poorly maintained, they sit in an open coral, pick your own and make it fit and they're all cruisers (no gears). They really need an attendant and a bike barn, at the price your paying service is required. The horseback riding was great and the ladies that run it and act as guide are professionals and work hard to keep it safe and make the two hour ride enjoyable, but it's set up for 6 riders twice a day, so get you name on the list as soon as you check in because some guest sign up for multiple rides and monopolize the sign up list. This needs to be managed for the price your paying. The dinner is fantastic, espresso rubbed elf... to die for! The service is friendly, professional and knowledgeable. The huckleberry pancakes for breakfast are a must have even if you don't usually indulge in pancakes like me. (but its hard to justify a $25.00 breakfast, that's the menu price, it's included if your staying in the lodge) I'm glad that we experienced Jenny Lake Lodge, it's a memory, but it's over priced at $700 a night. Management needs to add service to it's menu, luggage handling, Bike barn and attendant, good bikes, back woods spa, boat rides, fire place in all cabins, etc.
"In love with Jenny Lake"
06/24/14 chicafeminista Savanna, Illinois
We stayed at Jenny Lake in mid-June, 2014, to celebrate my 40th birthday and for our family-summer vacation. We had a wonderful experience. The staff is excellent. They want your experience to be happy and special !. We stayed four nights ( a huge splurge) in a free standing cabin with covered front porch. Our cabin was named "Hollyhock". It is not the premier cabin for views or location but the cabin itself was perfect! Note: It still had lovely views just not the very best. It didn't ruin our experience by an means. The staff offered to move us after the first night but in the end we decided to stay right where we were. I have a few complaints/issues but I don't believe they need to be posted here. By all means, if you want to experience the Grand Tetons and all their splendor, stay at Jenny Lake Lodge!
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