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  • Best Western Plus Sandcastle Beachfront Hotel
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All hotels in Virginia Beach, Virginia, United States
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1 room,  2 adults 
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Room 1:

Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach

36.8416, -75.97326
2.5 stars
1307 Atlantic Ave, Virginia Beach, VA, 23451 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $150
available on 06/02/13
Price Match Guarantee
3.7 410 5

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    Best Western Plus Sandcastle Beachfront Hotel
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    Landmarks near Best Western Plus Sandcastle Beachfront Hotel

    • Virginia Beach Boardwalk Hotels - Virginia Beach 940 yards
    • Virginia Beach Convention Center Hotels - Virginia Beach 1600 yards
    • Neptune Statue Hotels - Virginia Beach 1.3 miles
    • Croatan Beach Hotels - Virginia Beach 1.3 miles
    • Virginia Aquarium and Marine Science Center Hotels - Virginia Beach 1.5 miles
    • All landmarks in Virginia Beach

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    Overview of Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach

    Location.
    Situated on the beach in Virginia Beach, Best Western Plus Sandcastle Beachfront Hotel is close to Virginia Beach Convention Center, Virginia Aquarium and Marine Science Center, and Neptune Statue. Additional attractions near this hotel include Ocean Breeze Waterpark and Croatan Beach.

    Hotel Features.
    Best Western Plus Sandcastle Beachfront Hotel has an indoor pool, a fitness facility, and a children's pool. Wireless Internet access is complimentary in public areas. Business amenities include a 24-hour business center and small meeting rooms. Dining options at the hotel include 2 restaurants along with a bar/lounge. A complimentary breakfast is served each morning. Additional amenities include gift shops/newsstands, laundry facilities, and a fireplace in the lobby. Guest parking is complimentary, and available on a limited first-come, first-served basis. Nearby parking is also available. This is a smoke-free property. A total renovation of this property was completed in June 2012.

    Guestrooms.
    Rooms feature furnished balconies with ocean, beach, or partial ocean views. The 147 air-conditioned guestrooms at Best Western Plus Sandcastle Beachfront Hotel include safes and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. 37-inch LCD televisions are equipped with cable channels and DVD players. All accommodations provide phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach
    3.7 out of 5 Good (410 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Everything was great, me and my family would stay there again. Reviewed by a Hotels.com guest on May 8, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $150
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Partial View Room

    Deluxe, Ocean Front

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express: American Express
    • Discover: Discover
    • MasterCard: MasterCard
    • Visa: Visa
    • Pets not allowed
    • Minimum check-in age is: 21
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Parking height restrictions apply

    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Elevator/lift
    • Fireplace in lobby
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Bar/lounge
      • Free guest parking during stay
      • Free parking (limited spaces)
      • Free self parking
      • Free Wi-Fi
      • Luggage storage
      • Number of floors - 9
      • Number of restaurants - 2
      • Private beach - direct access
      • Smoke-free property (fines apply)
      • Total number of rooms - 147
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Sewing kit
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Beach view
      • Cable TV service
      • Coffee/tea maker
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • DVD player
      • ESPN
      • Free local calls
      • Free Wi-Fi
      • Furnished balcony
      • HBO
      • LCD TV
      • Microwave
      • Ocean view
      • Partial ocean view
      • Phone
      • Refrigerator
      • Voice mail
      • Wake-up calls
    • Services
    • ATM/banking
    • Coffee/tea in lobby
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Parking nearby
    • Room service (limited hours)
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Accessibility Features**
    • Braille or raised signage

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary hot buffet breakfast is provided each morning between 7AM and 10AM.

    Pier 14 Seafood – family restaurant serving American-style food for breakfast, lunch and dinner with outdoor dining and city views.

    Recreation

    This Virginia Beach hotel has a seasonally heated, indoor swimming pool and a children's pool. Bicycle rentals are also available on site.

    Ocean Breeze Water Park is five miles away. Busch Gardens Theme Park is 30 miles away.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Fishing nearby
    • Golfing nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Virginia Beach, Virginia, United States
    Map
      of
    36.8416, -75.97326
    Hotel coordinates:

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    Area map

    A short guide to Virginia Beach

    The state’s largest city, Virginia Beach is known for the inviting stretches of sand that front the Atlantic Ocean. A three-mile boardwalk hosts runners, bikers, and in-line skaters as they whiz by the shops, restaurants, amusements, and many hotels along the way. The military has a strong presence here, too, with air and naval stations situated throughout Virginia Beach.

    see all hotels in Virginia Beach

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Atlantic Wildfowl Heritage Museum - 200 yards

    0.50 - 1.0 mi

    • Virginia Beach Boardwalk - 1500 yards
    • Virginia Beach - 1500 yards
    • Virginia Beach Convention Center - 1600 yards

    1.0 - 3.0 mi

    • Neptune Statue - 1.3 miles
    • Croatan Beach - 1.3 miles
    • Virginia Aquarium and Marine Science Center - 1.5 miles
    • Ocean Breeze Waterpark - 2.1 miles
    • Motor World - 2.2 miles
    • Shipwreck Golf - 2.2 miles

    3.0+ mi

    • Norfolk Intl. Airport (ORF) - 13 miles
    • Newport News - Williamsburg Intl. Airport (PHF) - 35 miles
    • Elizabeth City-Pasquotank County Regional Airport (ECG) - 41 miles
    All hotels in Virginia Beach, Virginia, United States
    Reviews
    • All (410)
    • Business (10)
    • Romance (45)
    • Family (119)
    • Friends (24)
    • Other (212)
    3.7 / 5
    Good

    Score breakdown (from 410 reviews)

    • 5.0
      (118)
    • 4.0
      (159)
    • 3.0
      (70)
    • 2.0
      (36)
    • 1.0
      (27)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      3.9
    • Comfort
      3.8
    • Condition
      3.3

    Reviews: Overall

    • < Previous
    • Page 1 of 9
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    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Everything was great!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great, me and my family would stay there again.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The free breakfast was a hot breakfast with bacon, sausage, eggs, biscuits and gravy, french toast, oatmeal, etc...However, there were no healthy alternatives or foods for non meat eaters or those allergic to dairy. The only fruit they had were bananas.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Jeff
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "weekend getaway"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was an enjoyable two days,the pool was amazing ,my daughter really enjoyed her spring break
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    TERRY
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Girls weekend"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Three of my friends and I came in town Saturday for a girls weekend. Overall we had a blast. The hotel/room was super nice and provided a great view! However, we did have 2 small complaints. First, there were a big group of cheerleaders in the hotel and they were playing in the only operating elevator pushing all the floor buttons and riding on the […] luggage carts. Therefore, this made getting up and down the floors take forever. Secondly, the breakfast food was really good and love that it was a buffet. However, they should offer more than 1 tiny glass of juice. With all that being said, we would stay here again Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Tracey D.
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    1.0 / 5
    Poor
    "Will not stay here again!!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    I reserved and paid for a room with a ocean front view and furnished balcony, instead I received a room with a view of the alley/building beside us and a balcony that was barely wide enough to stand on. When I requested another room I was told nothing could be done. THEN there was the noise that the employees did nothing about. There was a cheer convention […] in town and the cheerleaders were VERY noisy. Screaming/yelling in the halls and nothing was done about it. Even at checkout the person behind the counter tried to say I owed for the room even though it was prepaid via the site! The only redeeming quality about this was the breakfast buffet. Overall I was INCREDIBLY disappointed in this hotel and will never stay at it again! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    DJ
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    There are things that can be better, BUT you can tell they did a lot of renovating, so it will be even better............that being said, they had about all you could ask for and all of the furniture and decor seemed new, so you would be picky to complain. My picky point then would be that I wish they had more in the workout room..........It was a LOT […] cheaper than the hotels my friends got for our large group trip without them getting much more in return. The service was awesome as well, and we liked the breakfast offered. I would definitely stay there again the next time I visit. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Matt
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    1.0 / 5
    Poor
    "horrible stay"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    it was horrible i had to wait an hour and a half for breakfast and hear other people complain about the waiting of the food the indoor pool was ice cold i stayed at another hotel last year and they were alot better and cheaper
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Everything was nice and clean. Reall. enjoy the breakfast. Well come again.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    donetta
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Off season comforts"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed our visit. We used room service and it was very quick, very tasty and quite a lot of food to work thru. All the staff we were in touch with were very nice and helpful. We definitely would return to this hotel. Our room overlooked the Fishing Pier and it was very scenic from the balcony. It was very nice having both a microwave and […] fridge in the room, and the TV was quite large for a hotel room. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Corinne
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "great hotel, terrific views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel has been significantly renovated. Room was great, best view along the board walk. Staff was friendly and helpful. Breakfast was great too. Highly recommended!
    Genuine Hotels.com guest review
    7 night trip in Jan 2013
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel at a great price!
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Debra
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very comfortable and nice location
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Sandcastle Best Western
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Enjoyable"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The view is fantastic and the hotel is convenient. Great morning walk on the Boardwalk. The inclusive breakfast buffet was a nice surprise.
    Genuine Expedia guest review
    Other trip
    Dec 30, 2012
    Lisa
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Wonderful Stay !"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We were allowed to check in early and all the desk clerks we encountered were helpful, pleasant and friendly. The rooms and lobby were beautiful. We especially enjoyed the fireplace and free juice and coffee in the lobby. Only negative was that all the heaters in the indoor pool not working so the water was a little cold.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Great for everyone! Can't say anything bad"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My parents went to this hotel and were very happy. When we and our 4-1/2 year went to go visit my brother we decided to stay here as well. The hotel is getting remodeled and once they are done it will be even nicer. The entire staff was exceptionally nice. The entire hotel experience was awesome. The breakfast buffet was probably one of the best we […] ever had at a hotel. We will be back again. Read more
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    Sandy
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Weekend Get Away"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The location was perfect! Very convenient to everything. The hotel staff was very helpful. Would stay here again.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    Laura
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "nice place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    recently renovated, good size rooms, bathroom counter a little small.... great full buffet breakfast at restaurant downstairs. Nice staff.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Loved it, will be back. Not crazy about the breakfast. We actually paid to earn somewhere else the second morning.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    AB
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    3.0 / 5
    Good
    "Just OK"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Older hotel being renovated - nice renovations but the room was a little on the small side. It was OK for just my husband and me, but I think it's too small for more than 2 people. I did like the oceanfront private balcony. The breakfast buffet that was included with the stay was not that great. We are planning a family vacation in VA Beach this summer, […] but we will stay at a different hotel - mainly because of room size. Read more
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    Angela
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "What a wonderful surprise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My family and I was wonderfully surprise at this little jewel of a hotel on the beach.It was very quiet and peaceful It was just what we needed for a quick get away.The atmostphere and hospitality was excellent.Yes,I will recommend .The Sandcastle hotel to my family and friends
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Janice B
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      3.0
    the hotel service was poor we had to keep asking for housekeeping to come in and clean and bring toilet paper they were working on rooms there and we had to be woken up every morning by 7 am to banging drilling paint fume and swearing from there maintenance i will never stay there again
    Genuine Hotels.com guest review
    7 night family trip in Oct 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    We loved the stay at the hotel but were a little disappointed with the construction. The pool was not complete, there was no hot tub, and no arcase. But the room was clean and spacious and in a FANTASTIC location. We'd stay there again, just will call and make sure the construction is finished.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Newly renovated"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I booked at this hotel due to price for their ocean front room. It was nice, the rooms are relatively small but I really liked the fact that we were on the 4th floor and their parking deck goes up to the 4th floor. Which means were not that far from our car. Due to us going in October, it was not crowded and parking was excellent. They […] did serve breakfast buffet but we did not care for it because it did not have a lot on the buffet that was so appealing but it is free. The staff was really friendly and helpful. They also gave us a 10% off coupon for the next time we stayed! Overall I would stay again. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2012
    New Guest
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Is near all the places we wanted to go"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Enjoyed our stay. Staff was very helpful.
    Genuine Hotels.com guest review
    4 night family trip in Sep 2012
    ctphonehome
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "On it's way to being great!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great value for the price paid. Hotel is in the middle of a renovation so some areas are very nice and other areas are still in need of repair. It will be a beautiful hotel when finished. Easy parking and great location.
    Genuine Expedia guest review
    Other trip
    Oct 9, 2012
    DS
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed for 6 nights, and it was a great view from our room of the ocean and the boardwalk. they are still renovating so there are alot of construction workers, but they are kind and friendly.. there is always someone sweeping the lobby floors and he alway's say's hello.. the beds were very comfortable, and there were a few day's we weren't ready […] for the room to be cleaned but the maid asked if there was anything she could leave us meantime.. we never ran out of towels..they offer free breakfast buffet to guest staying there, it was good and hot.. most generally the same thing every morning but hey it is free and good, not the normal continental breakfast, this had different variety of eggs each morning, bacon, sausage, biscuts and gravy etc.. would deffinatly stay there again if in the area Read more
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    Nancy
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We had a great stay! The location and room were both wonderful! The continental breakfast was the best we have ever had. It had such a variety. This saved us at least $20 a day for breakfast.
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    Diane
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I'll book rooms at this hotel again. The room was clean and had all required amenities. Great ocean view. The staff was helpful and pleasant. Room came with breakfast buffet vouchers.Convenient secure parking. Down side was no room service and noisy repair of fire door in progress.
    Genuine Hotels.com guest review
    Trip with friends
    Oct 2, 2012
    aurora
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Stay was fine, some construction work still going on and the jet fly overs were a little annoying.
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    Kathy
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It was a nice hotel stay. I would have prefered a room that was not right above the boiler room. The staff did offer to move my room, and they were very attentive to our needs. I felt comfortable at Sandcastle.
    Genuine Hotels.com guest review
    3 night romance trip in Sep 2012
    Tim
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Clean, comfortable, & perfect for families w/kids"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was skeptical at time of booking but when we arrived I was VERY PLEASED. Beds were very comfortable, sheets clean, non-smoking room that did not smell like smoke, ocean front view was spectacular! Everything was very clean EXCEPT..the bathroom door. Services were great and the room included free breakfast, not just fruits, cereal, and donuts but also […] included french toast, corn beef hash, pancakes, eggs and so forth. Everything was so close. This hotel is ideal for families with children as there are 2 theme parks with 2 minutes walking distance and right on the beach. Read more
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    Katherine
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Only place we'll stay down there!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was one of many recent stays there, & the remodel just keeps getting better!
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Great hotel for a family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved everything about my stay at Sandcastle Oceanfront Resort. My room was wonderful. I had an awesome view of the ocean. The staff was friendly and the janitorial service was on the ball. One of my favorite things was the indoor swimming pool. Very clean. I also enjoyed the treadmill in the mornings.
    Genuine Expedia guest review
    Other trip
    Sep 20, 2012
    Lisa
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding
    "Wonderful service, wonderful views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The renovations they are doing are great! The room, the decor, the colors, etc.. all looked great. Their staff always smiled and said, "hello", even just passing the hallways. The staff would see ways to help and were proactive before I even asked for a hand. Any request I made was instantly dealt with in a positive manner. I loved the view from the […] balcony. We look forward to our stay to see the Christmas lights at Virginia Beach. Read more
    Genuine Expedia guest review
    Other trip
    Sep 20, 2012
    Stephanie
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great hotel for a couple"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff are very pleasant and always greet you when you pass by. The garage parking is very convenient for getting to and from your car and for loading and unloading your belongings. The rooms aren't overly roomy but it is a hotel room. Bed mattress was a little hard for my taste but others may enjoy the firmness. Great ocean view from the balcony. Conveniently […] located near stores and restaurants. The Raven is a very nice restaurant and only two blocks walking from the hotel. The free breakfast is a real treat. It was listed as a continental breakfast but there was hot pancakes, french toast, scrambled eggs, bacon, sausage and grils. Also hot strawberry topping for your french toast or pancakes plus hot maple syrup. There are juices, cereal and fruit also. After the first morning there, our waitress remembered what we drank for breakfast. A very very friendly staff at breakfast. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Ray
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great Family Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel. Newly renovated, clean rooms. Close to the middle of the Boardwalk, plenty to do in walking distance. Great family hotel!!
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Michelle
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    2.0 / 5
    Fair
    "great view of the ocean, but still needs work"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    We couldn't keep a key working to get us into our room. and the parking deck is very crowded to get into and out of. the upper floors are not locked so anyone can come and go as the please. and the front desk could care less about any problems you have. They are still doing constrution on the hotel. The elevator is very slow and sounds like it is going […] to fall apart at any time. Read more
    Genuine Hotels.com guest review
    5 night romance trip in Sep 2012
    Viv
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Satisfied customer."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall I was very pleased. There is "wear and tear" signs, but also alot of activity that shows it's being addressed. The biggest plus is the staff. Always kind and professional......and a GREAT breakfast and staff there too.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Mike
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    3.0 / 5
    Good
    "Colse to Board walk"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Overall the quality of service was good after we got the room key's. Checkpin time was 3 pm, how ever room was not ready until 3:45pm, our kid was kid of tired after drive, so we just walked out of hotel @3 :45 to distract him & back @ 4:30 pm, luckily room was ready by the time we came back to hotel.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Naidu
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Right on the beach"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Comp Breakfast was subpar - nothing healthy on the buffet at all, not even a bowl of fresh fruit! Rooms were narrow but the view of the beach and peer made up for it.
    Genuine Hotels.com guest review
    3 night romance trip in Sep 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great family hotel!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Friendly staff and nice ocean view plus close to things to do with the kids. Complimentary breakfast was good and very convenient. It would be nice if the elevators were a bit quicker but a little excersise never hurt anyone! We had a really good time.
    Genuine Expedia guest review
    Other trip
    Sep 12, 2012
    The Boyds
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed our stay at Sandcastle. The upgrades to the hotel are beautiful. The staff was professional and friendly. The room was very comfortable but a little dark. The granite in the bathroom was impressive and the shower had lots of pressure which is a big plus over other hotels I've stayed in. The soap and shampoo dispensers are very handy and offer […] a quality product.The complimentary coffee/juice in the lobby was a welcome treat each evening and the hot breakfast was yummy before we started our busy day. It was a wonderful weekend. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Wanda
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    3.0 / 5
    Good
    "good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Breakfast is pretty good, staff was friendly, it is going under refurbishing so some areas were messy, needs new hallway floors etc.
    Genuine Expedia guest review
    Other trip
    Sep 6, 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Nice Place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Overall it a decent hotel in a good location and was resonably priced. I'd stay there again with out complaint.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "good but a litle cramped."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Staff was super friendly and helpful. Location of the hotel was perfect. Room was a little n the cramped side as there really wasnt any room to sit anywhere but on the beds.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Shane
    US

    Best Western Plus Sandcastle Beachfront Hotel - Virginia Beach
    4.0 / 5
    Excellent
    "Great Hotel for family"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Breakfast was very good. Lots to choose from. Staff was very friendly and courteous.
    Genuine Expedia guest review
    Other trip
    Sep 3, 2012
    A Traveller
    US
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