All hotels in Gros Islet, St. Lucia
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereLabrelotte Bay, Gros Islet, St. Lucia, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 76 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.0

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have just stayed for 10 days and thoroughly enjoyed it. The setting, staff, restaurants and accommodation were all excellent. We had an Ocean View double room which was high ceilinged and spacious with a balcony/small terrace and roomy bathroom. We were on an all inc 'package' and all the restaurants were very good and the food both varied, well prepared and delicious. Everyone on the staff- from gardeners and water sports team to reception and restaurant were incredibly friend and helpful. Don't worry about the transfer time from the airport, it's like a mini tour as you cross the island! We will definitely be returning.
Genuine Expedia guest review
Other trip Feb 15, 2015
Sarahjane
GB
5.0 / 5Outstanding
"The best ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had the best experience ever. The staff went out of their way to help and please guess. It was magnificent. The facilities were top notch. The bedroom was clean and beautiful. The view form my room was to die for.
Genuine Expedia guest review
Other trip Dec 4, 2014
A Traveler
AU
5.0 / 5Outstanding
"True paradise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Having visited many of the Caribbean islands I had certain expectations of the resort. I can truly say that Windjammer and St.Lucia exceeded all of them. We were upgraded to a beautiful villa with uninterupted views of the sea and all mod cons. Service was excellent and extremely prompt in all areas of the hotel. Nothing was ever too much trouble and by the end of the week we really felt like part of the family. Being on the side of a mountain certainly works off the extra food consumption (I would highly recommend the Upper deck for dinner and Embers and Jammers for lunch!), but there are very regular shuttles that take you too and from your door if you are not feeling up to it. Lots of activities if you feel so inclined or a perfect beach with comfy loungers if that floats your boat. I really would encourage anyone to go. My husband and I never return to a place, but we have already decided to go back next year.
Genuine Hotels.com guest review
7 night trip Jan 26, 2014
A Traveler
GB
4.0 / 5Excellent
"Long way to go for uninspired resort"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Took two hours to travel by taxi from the airport. We travelled with friends who got the upgrade when the resort was overbooked for the one-bedroom villas. Our villa was pretty shabby with a bathtub that would not drain so we requested a change. The next day they gave us a two-bedroom villa, much better maintained but with a large flight of inside stairs from street level, steps up and down to the living room, and even stairs to the master bath from the bedroom! The second bedroom was another flight of stairs down from there. We are in our 70's with arthritis. Who builds a place like this? Combined with the steep terrain throughout the resort we felt we were training for the Iron Man, though they did offer on-demand shuttle service to help get around (not always convenient). The restaurants were great, though pricey. The people were awesomely helpful and friendly. The beach was popular, though swimming was restricted because of sea urchins. In the end we were just happy not to be included in the winter storms in North America. The seascape was breathtaking. Don't go to the day spa. The staff does not seem quite professional. Pedicure was terrible. Got pushed out the door with twisted tissue between my toes before the polish could set. Sanitation iffy.
Genuine Expedia guest review
Other trip Jan 30, 2014
Ellie
CA
3.0 / 5Good
"average hotel with slow staff"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The food is expensive and not very good for that price.
Genuine Expedia guest review
Other trip Dec 17, 2013
Robert
GB
5.0 / 5Outstanding
"Windjammer Landing - an excellent place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a fantastic week at Windjammer Landing. I recommend it to anyone and everyone. Pros: Stunning setting with beautiful buildings and facilities; staff could not be more friendly and helpful; a great range of activities (watersports, expeditions - even Creole lessons) and entertainments; 15 minute bus ride from Gros-Islet and Rodney Bay; well stocked mini-mart; nice beach; well equipped gym available 24/7 (on request); free wi-fi available throughout the site. Cons: On-site restaurants were a little pricey; it was a 1 mile walk from the resort entrance to the main road / bus stop - was a little disconcerting at night (taxis are available as an alternative); site is quite steep (but hotel provides a free shuttle to your villa on request) During our visit, my partner was stung by a stonefish (which I understand is extremely rare). A member of the hotel staff came with us to the hospital, stayed with us the entire time and arranged taxis and payment for treatment. Every member of staff thereafter politely enquired after my partner's health. The Windjammer staff were thoroughly marvellous.
Genuine Expedia guest review
Other trip Dec 15, 2013
Alex
GB
5.0 / 5Outstanding
"Greek-style village on Amalfi-style coast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family of 4 (Mum, Dad and two adult children) absolutely loved this resort. Our spotless semi-detached villa was totally private and spread over three floors with all the space and convenience of a full home. The staff were very friendly and helpful, the views breath-taking and the facilities excellent. Some lovely touches such as the "hammock forest" at the opposite end of the beach to the water sports centre catered for the very active and the totally passive.
Genuine Expedia guest review
Other trip Dec 10, 2013
A Traveler
GB
5.0 / 5Outstanding
"Generally of a high standard."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Unfortunately building work was being carried out throughout our stay. On 4/5 days a breaker was being used all day which was more than just an irritation. There was no attempt to contain the disruption and the decibel levels were higher than of an acceptable nature. There was no mention of this when we booked our accommodation. Working in construction the last thing I required on an expensive holiday was the everyday continual noise of my everyday surroundings.
Genuine Expedia guest review
Other trip Dec 2, 2013
David
GB
4.0 / 5Excellent
"Beautiful resort, excellent staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a wonderful stay at the Windjammer. The staff could not have been more friendly and helpful. One situation where a timeshare saleswoman got a little over-pushy with us, but one of the other hotel staff spotted this from a distance, stepped in and dealt with the situation with minimum fuss. Very impressed that all inclusive genuinely meant all inclusive; other resorts we've stayed at have had many caveats that they don't like to show off about. We were genuinely able to eat and drink as much as we liked without worrying about our bill at the end. The excursions the hotel put on are excellent. The catamaran trip is a great day out, and the zip lining is a must; great fun. The setting for the hotel is quite beautiful. The rooms are spread out over quite a big area and some of them are quite high up the hill. But a shuttle runs 24 hours so getting to the main area of the resort is never a problem. And the views from some of the higher rooms is unbelievable. The only criticism I would have is that the food is a little disappointing. It is OK, but don't expect fine dining. Other than that, we had a wonderful stay at great value which was made all the more fantastic by the staff.
Genuine Expedia guest review
Other trip Nov 29, 2013
A Traveler
GB
3.0 / 5Good
"Windjammer"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Management were excellent (Mark Roberts) and accommodating. I did find that some of the staff seemed less co-operative. Overall a pleasant stay
Genuine Expedia guest review
Other trip Nov 1, 2013
A Traveler
GB
3.0 / 5Good
"Nice but not great service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Its a pleasant resort and the restaurants are good, but quite expensive. The shuttle service works well so do not worry about the villas on a hill, the views are amazing and worth the walk/shuttle. The room was not quite as advertised, for example there was no DVD player and a very old TV, we did not mind as we were not there to watch TV but review your room against what you booked before unpacking. The hotel guest services are below par, they assign each room an "ambassador" which is code word for time share seller and we were woken up by ours phoning to see if everything is okay. The information contained in the guest services book was very out of date, a map without the suites by reception, out of date numbers (took us ages to find out all restaurant bookings went via reception and not the restaurants directly as the booklet advised). We reported a broken fan at reception and had to chase to get it fixed. We booked a restaurant via reception one night but the restaurant had no record of the booking. The hotel has their own taxis which is useful and we booked the day before we left to be taken to the airport but reception had no record of it when we were ready to go. They just don't seem to care enough to get things right, which is a shame as good service would make this resort excellent.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel for all the family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The resort was excellent and the staff helpful and friendly. We really enjoyed our stay and would definitely stay at the resort again.
Genuine Expedia guest review
Other trip May 15, 2013
A Traveler
GB
4.0 / 5Excellent
"Lovely resort for a quiet relaxing break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very well maintained resort. Good quality food, but not enough variety of menu across the range of restaurants. Staff very helpful especially reception/activities team. Try and get an all-inclusive deal, for best value or the charges for extras can be quite high.
Genuine Expedia guest review
Other trip Mar 4, 2013
Ann
GB
4.0 / 5Excellent
"Great hotel - Great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiul location. Excellent beach and watersports. Very helpful and friendly staff
Genuine Expedia guest review
Other trip Feb 23, 2013
A Traveler
GB
4.0 / 5Excellent
"Good resort with some flaws"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Overall a great stay thanks mainly to the experienced front-line staff. First night was a disappointment due to a broken lock and a broken shower - none of which got fixed while we stayed in the room. However, next day the duty manager R.C. upgraded us to a much better room for the remaining two nights of our stay in order to compensate us for the ordeal of the first night. This certainly worked and we were generally very happy with the last two nights of our stay.
Genuine Hotels.com guest review
3 night trip Feb 1, 2013
A Traveler
GB
4.0 / 5Excellent
"Disappointing marketing"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is a good resort with lots of different activities. The staff are laid back and on the whole wanting to make your stay as pleasurable as possible. They are very focused on trying to get you to return to their island. Sadly, we have two main disappointments from our stay. Firstly, we thought we were booking the pool that was shown on the Expedia description. However, this pool is an 'infinity' pool. Most of the villas have 'plunge' pools which are actually slightly larger then hot tubs. This was a huge disappointment as we booked the two-bedroomed villa thinking we would be getting the pool shown on the Expedia advert. Secondly, the kid's club was hit and miss. Out of the whole week our son attended two sessions. Not the club we expected and certainly not what was advertised.
Genuine Expedia guest review
Other trip Nov 6, 2012
A Traveler
GB
4.0 / 5Excellent
"A good choice for a family with kids from 7-16 yrs"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A very good choice for families - we stayed in a two bed villa which we found very comfortable and spacious and the abiltiy to make simple snacks in the room for kids was great. The beach and the water sport facilities are very good and appealed to an 8 year old and 13 year old. The service ranges from excellent to being ignored and verging on rude depending on the person you are dealing with. In one instance we had to enlist the help of the genral manager just to make a reservation in one of the hotel restaurants. That said it did not spoil the trip nor the overall experience which still comes down on the positve and we may well return. I would recommend this for stays of 7-10 days.
Genuine Expedia guest review
Other trip Oct 29, 2012
Reasonable Man
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Hotel accueillant de style méditerranéen"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nous avons passé une nuit dans cet hôtel, et en avons été très satisfait. Très bon accueil, beaucoup de charme, grande villa (d'un confort simple mais avec unb très grand lit et tres spacieuse et lumineuse), il règne une très belle ambiance dans cet Hôtel. La plage est très agréable , le cadre du resto l'Upper Deck intimiste et très plaisant et la nourriture était bonne, le seul bémol est le resto buffet petite dejeuner, pas terrible (ni cadre intérieur ni nourriture peu de choix et 34 dollars le petit dej buffet très cher pour ce que c'est). Je recommande cet hôtel pour son cadre et son ambiance relaxante.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
FR
4.0 / 5Excellent
"hôtel proche de la plage, agréable."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Notre séjour de 5 jrs fût agréable et comme nous l'avions imaginé (repos, détente, lecture).La cuisine était bonne et diversifiée, l'accueil chaleureux du personnel et l'attention tout au long du séjour. Bonne organisation des services (restaurants, boutiques, services)
Genuine Expedia guest review
Other trip Mar 7, 2014
jojo
FR
2.0 / 5Fair
"A ne pas aller si votre budget non extensible"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Globalement tout s'est bien déroulé hormis des tarifs exorbitants pour le "all inclusive".
Genuine Hotels.com guest review
3 night family trip Aug 2, 2013
SANDYANE
FR
4.0 / 5Excellent
"TRES BEL HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Très beau site (la moitié face mer d'une colline). Pas éloigné de l'aéroport de Castries. Cependant, location de voiture conseillée; l'hôtel étant un peu à l'écart, mais des taxis sont disponibles. Propreté et entretien parfaits, restauration correcte.
Genuine Hotels.com guest review
2 night trip with friends Dec 14, 2012
A Traveler
FR
4.0 / 5Excellent
"Halte à reserver pour le prochain passage à Ste L"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
tres bonne etape, accueil professionnel et soigné cadre tres agreable
Genuine Expedia guest review
Other trip Aug 22, 2012
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night romance trip Nov 6, 2014
weinstein
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 25, 2013
vlad
US
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