The hotel was in a lovely location but the amount of trees/planting meant that the mosquitos were really bad and, despite promises to do it 3 times a week, we only saw the fogger once. The villas were well presented and equipped and there was plenty of choice in restaurants but the prevalence of regular time-share guests can make you feel a bit out […] on a limb as lots of other guests know each other and it's a bit cliquey. Lots of time sharers seemed to eat in their villas too so the restaurants lacked atmosphere a lot of the time. I know the beaches are all public property in St Lucia but, of all the many places we've stayed in the Caribbean, Windjammer's beach was the worst kept and presented. It wouldn't have taken much work to bring it up to a better standard and it would have been a much nicer place to spend time. Read moreGenuine Expedia guest review
"Beautiful and comfortable but WAY too manyproblems"
The resort is gorgeous. The room was unique and bed was super comfortable. However we couldn't get into our room each time we tried. We had over 6 key cards, maintenance came after hours of trying to get them to fix the door. No wifi which we were needing to use and were told we had in the room. And the shower had no hot water. Not warm enough for my […] baby or my 3 year old to shower. My husband had to shower as he was the best man in the wedding we were there for. It was a very frustrating overall experience. Our friends who got married there had a great experience. They had problems but were fixed fairly quickly and received room upgrades etc. We had difficulties getting help. And when we complained they didnt care or apologize. So unless you are getting married there or staying for more than one night they don't seem to care about you. Read moreGenuine Hotels.com guest review
"Windjammer St. Lucia"
The Windjammer is quite a remarkable complex - more like a little community of villas than a hotel/resort. The villas are built on the side of a mountain with brick roads and boardwalks joining the residences to the main amenities located at the base of the mountain (at the beach). The grounds are beautiful, being situated in the jungle, it's lush with […] vegetation,beautiful flowers, birds and 'peeping' frogs. Our villa had a walk out patio for the lower apartment and access to a roof top patio with an incredible view for the upper apartment. The staff were alway friendlyand low key (except, unfortunately, the breakfast staff who strangely weren't always the happiest).. The whole place is low key - no loud parties or obnoxious and over-friendly salesy things going on. The windjammer is lovely place to stay. Read moreGenuine Hotels.com guest review
"Windjammers - a great place"
Brilliant place with lovely people. Perfect. (but don't tell anyone ;)Genuine Hotels.com guest review
great spot but far away from anything else, even grocery stores or coffee shops so you are really captive to their offerings.Genuine Hotels.com guest review
"Windjammer St Lucia"
We had only booked one night before joining our cruise. Upon arrival staff extremely friendly . Our room however rained in through night and we awoke to find water on floor. The toilet blocked and we were unable to use it in the morning. The telephone in the room didnot work. We ate in the Italian restaurant Food Ok but we thought the wine was very […] expensive. AQppeared to be a resort for families as there were lots of children around . We could not get our luggage out of the room because of the steepness of the steps and had to go down to recepyon because of the phone just to get the shuttle bus to come and take it. I am glad we were not staying longer than one night we are used to 5 star accomodation an this did not come up to scrafch for us. Read moreGenuine Hotels.com guest review
"A ne pas aller si votre budget non extensible"
Globalement tout s'est bien déroulé hormis des tarifs exorbitants pour le "all inclusive".Genuine Hotels.com guest review
"TRES BEL HOTEL"
Très beau site (la moitié face mer d'une colline). Pas éloigné de l'aéroport de Castries. Cependant, location de voiture conseillée; l'hôtel étant un peu à l'écart, mais des taxis sont disponibles. Propreté et entretien parfaits, restauration correcte.Genuine Hotels.com guest review
"Halte à reserver pour le prochain passage à Ste L"
tres bonne etape, accueil professionnel et soigné cadre tres agreableGenuine Expedia guest review
"windjammer Ste Lucie"
Très bon accueil. Excellente prise en charge des clients. Très beau site bien entretenu. Excellente vue sur mer. J'Y ai passé un bon moment. Dommage, je n'ai pas eu le temps d'accéder au SPA mais... je reviendrai !! MireilleGenuine Hotels.com guest review
"beau voyage de noce"
Très bel hotel avec vue magnifique. Beaucoup d'activités et restaurants proposant des repas variés et pas trop onéreux. Personnel aux petits soins. Nous avons eu un trè beau voyage de noceGenuine Expedia guest review
Omalla ranta-alueella oleva hotellikeskus, jossa hyvät palvelut. Tosin taksilla piti kulkea, jos halusi muuhun kauppaan kuin omaan minimarketiin. Huoneisto oli erittäin tilava kahdelle. Palvelu oli hyvää, mutta lomakeskus ei sovi liikuntarajoitteisille monien rappusten ja korkeuserojen vuoksi. Jatkoimme lomaamme samassa keskuksessa isommassa villassa, […] joten yövyimme vain yhden yön "hotellin" puolella. Read moreGenuine Hotels.com guest review
"hotel windjammer landing beach resort à sainte luc"
très beau site, acceuillant; pas de necessité de sortir de l'hôtel (4 restaurants, plusieurs piscines, boutique, superette...) très bien pour des vacances farniente!!!!!Genuine Hotels.com guest review
"4 jours au paradis"
Toujours excellent.... C'est notre 3ème séjour en couple. Le personnel est dévoué, souriant et compétent. Notre villa avec piscine offrait tout le confort attendu et le vis-à-vis entre les villas est quasi inexistant malgré la taille du resort.Genuine Hotels.com guest review
Il pleuvait et la toiture coulait en trois points dans la chambreGenuine Hotels.com guest review
"Hôtel Winjammer Landing à Sainte Lucie"
L'hôtel est situé dans un très bel environnement. La plage est belle et parfaitement adaptée aux enfants : mer calme , pente douce pour entrer dans l'eau, jeux aquatiques pour les plus grands, la piscine principale est à une volée de marches. Le personnel est au petit soin pour la clientèle : la compagnie aérienne avait perdu une de nos valises, ils […] se sont immédiatement proposés pour s'en occuper, notre chambre avait le téléphone et la wifi hors de service, ils nous ont proposé un changement de chambre après un essai infructueux pour le réparer, le service au restaurant est parfait. Je conseillerai la formule all inclusive car le petit déjeuner à la carte est à environ 20 euros, et les repas à 50, sauf pour ceux qui prendront une villa avec cuisine ( les supermarchés sont à une course de 10 euros en taxi , une petite supérette chère peut également dépanner sur place). De plus avec la formule all inclusive pour les amateurs le ski nautique est compris; quand nous y étions la maximum de queue était de 3 personnes. Le seul bémol est qu'il faut parler anglais ( quelques mots ne suffisent pas) pour bien profiter de ses vacances car aussi bien le personnel que la clientèle uniquement américaine et anglaise( nous étions les seuls Français) aiment bien échanger. En conclusion nous avons adoré nos vacances et nous y retournerons cette fois ci avec nos enfants. Read moreGenuine Expedia guest review
"ANOTHER WONDERFUL STAY"
Just got back from our second trip to the Windjammer-Landing during the first week of December and again we know why we went the first time. We have travel to a lot of places and this is probably one of the ones we like the most. The best thing we like about the resort is the view from the units that are built on the hill side. It is hard to beat. We were there two years ago and thought the unit would be hard to beat, but this time it was even better. We had a two bedroom room unit in the estate villas with a large individual pool. The unit was very clean and plenty of room for 4 people. The unit we stayed in several years ago was an open type of unit, but we understand they are upgrading and enclosing many of the units. The resort has an option inclusive plan for meals with three different choices. We went with the half board selection, as they called it and found we were very happy with the decision. There are five restaurants on the resort with Papa Docs being the best. The food is about twice what you would pay in the US and the resort prices may be a little more expensive than outside the resort but all food on the island is more expensive.We ate at several restaurants in Rodney Bay and found the food good there also. We would say this is not a party type of resort, but one that caters to families and couples. The resort provides a lot of activities and there are many water things that are provided free while there. Also every night entertainment is provide which we enjoyed very much. There are several pools which are not that large, however we found most people use the beach anyway. We also found the staff very friendly and went out of their way to accommodate any needs we had. Also we found if we had any problems, Helen Richards was the person to see. She was the "can do" lady and came thru on several things. In closing we would like to say this is the only resort we have gone back to a second time.We have stayed in many resorts and this is one of our favorites. I am sure we will be going back.
"Nice place, don't leave"
12/17/13 tnt1971 Hyde Park, New York
Stayed there the week ending 12/14/2013. On the plus side, the place is beautiful. The room was great and the balcony was large with a wonderful view. The staff was excellent and the beach area was very nice. On the minus side, this place is on a very steep hill. It is a hike to walk from the beach to your room. They do provide a shuttle service, but there are still many steps to get to the entrance to your room. Elderly and out-of-shape beware. The only part of the resort I did not like was the pool area. There were not many chairs and almost no shady areas nor were there umbrellas. If you go to St. Lucia, it is best not to leave the resort. While the island itself does not appear unsafe, it is very poor. The road to the hotel has several dogs that like to chase cars. The driving is treacherous, roads are narrow, and there are large drainage ditches on the side of the road. Other than in Castries, they also do not seem to believe in street signs and directions are difficult to follow. In the small towns the locals live in shacks and wander the streets like zombies. They don't even move when they hear a car coming (interestingly, the dogs, goats and roosters seem to be intelligent enough to move out of the street when they hear you coming). One bridge we came to had a sign that said "Bridge in poor repair, go slowly." Not very comforting.
"Management very poor when problems arise"
12/16/13 grtns orange park, florida
We recently visited St. Lucia for a destination wedding for our son. While the resort was very beautiful, the staff very courteous, there was no help for any problems that arose. We were booked into a room with no windows and no air conditioning in the villa other than in the bedrooms. My husband had already had health issues and was sweating profusely and uncomfortable. after presenting the problem to management, they offered to move us, but never did. Our booking at the resort for ziplineing was ruined on my son's birthday because our ambassador never called to confirm our booking. We ended up booking with no problem with James Tours - James was fantastic and I would definitely recommend his services. While at the resort, I expressed our problems with the Managing Director Mr. Ozawa - we were ready to leave in a few days so he asked that I email my concerns. I truly felt he would address the issues, but again, my voice was unheard. I wrote him over a month ago, and haven't even received an apology. We were a group of approximately 35 guests. Our cost for our family alone was over $7000. I would have at least expected an apology - that's all I really wanted. Being a nurse, and my husband in sales and marketing, we both are very customer service oriented, and would never allow something like this to happen. Shame on you Mr. Ozawa for not being true to your word.
"Warm island, and warm reception at Windjammer Landing"
12/15/13 anita p Riverside, California
This resort is lovely, every room has a stunning view of the ocean, and our family stayed in the Hibiscus suites, which were extraordinary. Any small issue we had, such as a loose shower handle, or safe reset, was resolved so quickly that we didnt have time to be inconvenienced or without anything. The staff helped us with travel plans, and expeditions around the island. The food was great, and appealed to all of us-, there was even a little grocery store on the property to use our in-suite kitchen! The free Wi-fi available all around the resort was handy as well. We all agreed that we would return to this beautiful place, and wouldnt stay anywhere but the Windjammer Landing again.The warmth from the staff was genuine and refreshing! Go there! Stay there!
12/15/13 Sarojani Toronto, Canada
Great cove location. Amazing rooms, phenomenal food, excellent service. Little night life (no club or disco). No waves. Good variety of water sports and equipment. Nice beach. Would recommend renting a car and driving around. Also, you can walk to the main road (approx. 25 mins) and take public transportation for very cheap. Do not do this at night. You will walk by local residents. A lot of fun. Amazing drinks. Very peaceful and quiet. Not for party couples or for those wanting a party atmosphere. Very romantic.
"Great holiday destination but ......."
12/15/13 essexdevongirl Exeter, United Kingdom
We have just returned from our 5th visit to Windjammer, we meet up with our family who live in Canada for two weeks of quality time - they are timeshare owners. This is a great place, with all the villas having stunning view points, a safe beach and on the whole good service. We don't go 'all inclusive', but choose to have a rental car giving us independence and the ability to eat off resort. Over the years we have gradually seen a decline in the quality of food, menu's hardly change from one year to the next but prices have increased. Unless you don't want to venture offsite, like your booze then all inclusive may well suit you but we like to cook our own breakfasts ( great supermarkets only 15mins away for fresh fruit, bakery products and alcohol). We lunch at Jammers or Embers then eat dinner out at one of the many great restaurants in Rodney Bay. Bug bears this trip included lots of niggling things including cold food ( chips and soup, yuck!), lack of menu choice, Upper Deck closed again, workman on the boardwalk every day, check out ( took an hour and a half this year, which is a record for me and this was even asking on three occasions for the bill to be adjusted prior to leaving. Positives - the hammocks at the end of the beach. Ricky Charlemagne on the front desk for finally getting my bill sorted where others had completely failed, but also for making a genuine apology for his colleagues failings. Great housekeeping staff (big thank you to Joelle). Loved the Christmas lights. Loved meeting up with other timeshare owners that are now friends and seeing their children grow, spending time with my nephew once a year. The amazing sunsets. Requests - a proper coffee bar! Been asking for this ever since we started visiting. A larger swimming area on the beach ( due to urchins at the north end). Keener prices in the restaurants may keep us on site in the evenings!
"All inclusive a bit awkward..."
12/13/13 LoriJean63 Ottawa, Canada
I am at the Windjammer and have been here for 24 hours. It is a beautiful resort, the views are stunning and so far the food is ok. I would not call the food 5 star, but the natural beauty is 5 star. The rooms are great. I am close the the spa and a nice pool and hottub. When I arrived the safe in the room wasn't working and In fact it was replaced over the course of the day, that was great service. Advice: book a helicopter from the airport - the drive is closer to two hours from the airport and it is a long and winding road. Not good for the car sick person or the weary traveller. The airport, upon arrival does not offer any drinks or food so pack something in your carry on. I think the Windjammer should arrange for helicopter transport, it would make the resort more appealing to return to. Either way, so far it was worth the drive, but I have booked a helicopter back! The all inclusive is definitely the way to go because it is pricey. However, beware, you don't get an armband like traditional all inclusive resorts, you have to sign a receipt/bill every time you get a drink or meal. This gets really awkward when you are just looking for a bottle of water, do I give tips.....or are tips included in the all inclusive price? Perhaps someone will respond to this query from the Windjammer? If you are looking for long walks on the beach .....this is not the place for you. If you are looking for R&R this is the place for you. If you are looking for some awesome day trips to Martinique or touring Saint Lucia in an open air jeep or catamaran, this is the place for you. Be prepared to use the shuttle to the beach etc. from your room, it is a steep walk. Lucky for me I'm close enough to walk. I had dinner at Poppa Dons this evening, it was just mediocre to me. I had dinner at Jammers last evening and it was divine! It is a 4 star resort with some need for attention in the all inclusive world which in my mind would turn it into a 5 star resort! I'm not sure yet if I will return.....I will report back after I have returned home and absorbed the week. I hope this review is helpful to you. Happy travels! Note: I have not yet used the Soa and therefore could not rate it.
"Idyllic Caribbean Resort."
12/11/13 Kinlay F Kirkwall, United Kingdom
We stayed at Windjammer in Nov/Dec for our holiday. Beautiful location, views over the hills and sea amazing. We stayed in a Ocean View Villa which was beautiful but we had to move because if very loud ignorant Americans next to us. The staff were great and moved us up to a Hibiscus suite which was fantastic. The restaurants are fairly different but offer the same kind of food. Best restaurant for consistently great food was the Jammers. The Upper Deck was excellent, do try the tuna sashimi and the seared fillet steak, top class steak. Papa Dons was ok. My wife ordered a pizza which quite frankly had an inedible base. We noticed a few people leaving their pizza. Surely for an Italian/Med style restaurant this should be easy?? The Embers on the other hand did a great lunchtime pizza properly handmade. Dragonfly seemed to mainly do themed nights for food. Caribbean night was tasty, Texan night not so great. The breakfasts here are very good, especially the buffet where you can get freshly made omellets. There is a huge range of alcoholuc drinks. The cocktails were amazing. Do try the Chairman's, 14x61, Big Banana and Mango Crush cocktails. Travis the barman in 96 degrees bar was the best. Do go All Inclusive it is well worth it as the meals, drinks etc were very expensive. A couple things that definately need addressed. Firstly the whole 'Ambassador' thing is a pointless waste of time. We were told that 'Esse' would contact us the day after arriving and be our personal contact for arranging tours, dinner reservations etc. Not once through the entire holiday were we contacted by her or even spoke with an Ambassador. It was easy to speak to reception and arrange things anyway. Just seemed silly offering this service and never following through with the promise. Secondly - Timeshare. Sometime during your first day you will be approached by a timeshare rep offering a free tour or spa worth $100US, for a 1hr 30mins presentation. This was awful. It was an hour 30 mins of pressured hard selling by a woman called Lisa and her supposed Manager. Good cop bad cop type of selling. They used a whole load of tactics to try make us buy including showing pics of her children as we mentioned about starting a family. Yes it may be cheaper than other places and the Caribbean is a good investment. But it takes 3 flights to get to St Lucia that's why its expensive. Didn't matter how many times we said this they came up with some other sales angle. We were told at beginning that it wouldnt be pressured. In the end we were very uncomfortable and I angrily said we had enough, that it was not affordable. They.then answered well the Americans just buy straight away, the British always take time to think about it. The resort is heavily geared towards the Americans and Canadians. We spoke to another British couple on the beach who also had a bad experience with the pressured timeshare selling. Don't be tempted by free tour offer its not worth the hassle. It took a long time to get the bill sorted they had not credited us for the $100US incentive, suprise suprise and a few other things on bill were incorrect. In general all the staff were very friendly. Travis, Shara, Sharon and Marcus Leon were excellent. Recommended getting a private transfer from airport. Journey is fine and very scenic. Overall we had a great holiday. We will go back to Windjammers. I would have given a 5* if it hadn't been for issues I mentioned.
"Second visit, lots of improvements"
12/10/13 goap NY
For the first time ever I went back to a hotel/resort I had previously stayed at. See my previous review here http://www.tripadvisor.com/ShowUserReviews-g147343-d149215-r58163507-Windjammer_Landing_Villa_Beach_Resort-Castries_Castries_Quarter_St_Lucia.html#REVIEWS The fact that we made a return visit shows how highly rated we thought this hotel was. This time we were travelling with our 21 month old and with baby #2 due in Feburary we wanted to make our last vacation for a while memorable, so we chose a reliable place. Once again we stayed in the Hisbiscus Jacuzzi Suite. Our 21 month old stayed for free and the hotel provided a crib although it is only about the size of a pack and play so at 21 months old our daughter was almost a little too big for it. Everything in the previous review is still accurate, some things that are better - Whole hotel wired for WiFi now, and it's the fastest most reliable wi fi in any hotel I have stayed at. - The food is about the same price, but it seems like the quality has gone up. All of our meals at the resort restaurants were excellent and I didn't feel I was paying a premium over prices at home this time. We did bring our own oats to make oatmeal for breakfast in the kitchen this time. We stopped at a supermarket on the way to the resort to buy milk and a few other things. We also bought fruit from a guy who pulls his boat up to the beach which saved us lunch on one day. - We brought beach toys from home for our daughter but we need not have bothered, as there were plenty of previously used beach toys available in a big trunk on the beach. - There were renovations at the upper deck restaurant when we were there but the resort offered a $100 credit up front on arrival. - The beach now has a hammock area at the far end of the beach under the trees. This is awesome and so chilled out. - Our airport driver Roger was a friendly and safe driver. We booked him directly for the return journey to the airport. We almost certainly will visit this hotel again. The beach, facilities, room and friendliness and abundance of staff make this resort really top class.
12/10/13 henrik7Edinburgh Edinburgh
Spent a wonderful week in the Windjammer, their is something very special about this resort. Did not walk past a member of staff that did not greet you with a good morning etc. The restaurants are the best I have ever experienced on an All Inclusive holiday, Papa Dons was my favourite for food and atmosphere but the steaks in Upper Deck are amazing!! We had an oceanview room 145b, rustic is how I would descibe it not basic, it wasn't wow factor stuff like I have had in similar standard resorts but I loved how authentic it was. Slight downside was we were above a generator that was extremely noisy and sent vibrations through the room, but this only occured on 2 evenings and the hotel were happy to move us if it continued. The water sports were a plenty and again great staff. Our last Caribbean trip was to Sandals in Antigua and although superior beach their, Sandals cannot hold a candle to the Windjammer for food, service and everything really!! We travelled from the UK for 7 nights and was soooo worth it, you will love this place!
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