Management were excellent (Mark Roberts) and accommodating. I did find that some of the staff seemed less co-operative. Overall a pleasant stayGenuine Expedia guest review
"Nice but not great service"
Its a pleasant resort and the restaurants are good, but quite expensive. The shuttle service works well so do not worry about the villas on a hill, the views are amazing and worth the walk/shuttle. The room was not quite as advertised, for example there was no DVD player and a very old TV, we did not mind as we were not there to watch TV but review […] your room against what you booked before unpacking. The hotel guest services are below par, they assign each room an "ambassador" which is code word for time share seller and we were woken up by ours phoning to see if everything is okay. The information contained in the guest services book was very out of date, a map without the suites by reception, out of date numbers (took us ages to find out all restaurant bookings went via reception and not the restaurants directly as the booklet advised). We reported a broken fan at reception and had to chase to get it fixed. We booked a restaurant via reception one night but the restaurant had no record of the booking. The hotel has their own taxis which is useful and we booked the day before we left to be taken to the airport but reception had no record of it when we were ready to go. They just don't seem to care enough to get things right, which is a shame as good service would make this resort excellent. Read moreGenuine Expedia guest review
"Great Hotel for all the family"
The resort was excellent and the staff helpful and friendly. We really enjoyed our stay and would definitely stay at the resort again.Genuine Expedia guest review
"Lovely resort for a quiet relaxing break"
Very well maintained resort. Good quality food, but not enough variety of menu across the range of restaurants. Staff very helpful especially reception/activities team. Try and get an all-inclusive deal, for best value or the charges for extras can be quite high.Genuine Expedia guest review
"Great hotel - Great staff"
Beautiul location. Excellent beach and watersports. Very helpful and friendly staffGenuine Expedia guest review
"Good resort with some flaws"
Overall a great stay thanks mainly to the experienced front-line staff. First night was a disappointment due to a broken lock and a broken shower - none of which got fixed while we stayed in the room. However, next day the duty manager R.C. upgraded us to a much better room for the remaining two nights of our stay in order to compensate us for the ordeal […] of the first night. This certainly worked and we were generally very happy with the last two nights of our stay. Read moreGenuine Hotels.com guest review
It is a good resort with lots of different activities. The staff are laid back and on the whole wanting to make your stay as pleasurable as possible. They are very focused on trying to get you to return to their island. Sadly, we have two main disappointments from our stay. Firstly, we thought we were booking the pool that was shown on the Expedia description. […] However, this pool is an 'infinity' pool. Most of the villas have 'plunge' pools which are actually slightly larger then hot tubs. This was a huge disappointment as we booked the two-bedroomed villa thinking we would be getting the pool shown on the Expedia advert. Secondly, the kid's club was hit and miss. Out of the whole week our son attended two sessions. Not the club we expected and certainly not what was advertised. Read moreGenuine Expedia guest review
"A good choice for a family with kids from 7-16 yrs"
A very good choice for families - we stayed in a two bed villa which we found very comfortable and spacious and the abiltiy to make simple snacks in the room for kids was great. The beach and the water sport facilities are very good and appealed to an 8 year old and 13 year old. The service ranges from excellent to being ignored and verging on rude […] depending on the person you are dealing with. In one instance we had to enlist the help of the genral manager just to make a reservation in one of the hotel restaurants. That said it did not spoil the trip nor the overall experience which still comes down on the positve and we may well return. I would recommend this for stays of 7-10 days. Read moreGenuine Expedia guest review
The hotel was in a lovely location but the amount of trees/planting meant that the mosquitos were really bad and, despite promises to do it 3 times a week, we only saw the fogger once. The villas were well presented and equipped and there was plenty of choice in restaurants but the prevalence of regular time-share guests can make you feel a bit out […] on a limb as lots of other guests know each other and it's a bit cliquey. Lots of time sharers seemed to eat in their villas too so the restaurants lacked atmosphere a lot of the time. I know the beaches are all public property in St Lucia but, of all the many places we've stayed in the Caribbean, Windjammer's beach was the worst kept and presented. It wouldn't have taken much work to bring it up to a better standard and it would have been a much nicer place to spend time. Read moreGenuine Expedia guest review
"Beautiful and comfortable but WAY too manyproblems"
The resort is gorgeous. The room was unique and bed was super comfortable. However we couldn't get into our room each time we tried. We had over 6 key cards, maintenance came after hours of trying to get them to fix the door. No wifi which we were needing to use and were told we had in the room. And the shower had no hot water. Not warm enough for my […] baby or my 3 year old to shower. My husband had to shower as he was the best man in the wedding we were there for. It was a very frustrating overall experience. Our friends who got married there had a great experience. They had problems but were fixed fairly quickly and received room upgrades etc. We had difficulties getting help. And when we complained they didnt care or apologize. So unless you are getting married there or staying for more than one night they don't seem to care about you. Read moreGenuine Hotels.com guest review
"Hotel accueillant de style méditerranéen"
Nous avons passé une nuit dans cet hôtel, et en avons été très satisfait. Très bon accueil, beaucoup de charme, grande villa (d'un confort simple mais avec unb très grand lit et tres spacieuse et lumineuse), il règne une très belle ambiance dans cet Hôtel. La plage est très agréable , le cadre du resto l'Upper Deck intimiste et très plaisant et la nourriture […] était bonne, le seul bémol est le resto buffet petite dejeuner, pas terrible (ni cadre intérieur ni nourriture peu de choix et 34 dollars le petit dej buffet très cher pour ce que c'est). Je recommande cet hôtel pour son cadre et son ambiance relaxante. Read moreGenuine Expedia guest review
"hôtel proche de la plage, agréable."
Notre séjour de 5 jrs fût agréable et comme nous l'avions imaginé (repos, détente, lecture).La cuisine était bonne et diversifiée, l'accueil chaleureux du personnel et l'attention tout au long du séjour. Bonne organisation des services (restaurants, boutiques, services)Genuine Expedia guest review
"A ne pas aller si votre budget non extensible"
Globalement tout s'est bien déroulé hormis des tarifs exorbitants pour le "all inclusive".Genuine Hotels.com guest review
"TRES BEL HOTEL"
Très beau site (la moitié face mer d'une colline). Pas éloigné de l'aéroport de Castries. Cependant, location de voiture conseillée; l'hôtel étant un peu à l'écart, mais des taxis sont disponibles. Propreté et entretien parfaits, restauration correcte.Genuine Hotels.com guest review
"Halte à reserver pour le prochain passage à Ste L"
tres bonne etape, accueil professionnel et soigné cadre tres agreableGenuine Expedia guest review
"windjammer Ste Lucie"
Très bon accueil. Excellente prise en charge des clients. Très beau site bien entretenu. Excellente vue sur mer. J'Y ai passé un bon moment. Dommage, je n'ai pas eu le temps d'accéder au SPA mais... je reviendrai !! MireilleGenuine Hotels.com guest review
"beau voyage de noce"
Très bel hotel avec vue magnifique. Beaucoup d'activités et restaurants proposant des repas variés et pas trop onéreux. Personnel aux petits soins. Nous avons eu un trè beau voyage de noceGenuine Expedia guest review
Omalla ranta-alueella oleva hotellikeskus, jossa hyvät palvelut. Tosin taksilla piti kulkea, jos halusi muuhun kauppaan kuin omaan minimarketiin. Huoneisto oli erittäin tilava kahdelle. Palvelu oli hyvää, mutta lomakeskus ei sovi liikuntarajoitteisille monien rappusten ja korkeuserojen vuoksi. Jatkoimme lomaamme samassa keskuksessa isommassa villassa, […] joten yövyimme vain yhden yön "hotellin" puolella. Read moreGenuine Hotels.com guest review
We took the helicopter as we had read the drive was long and hot. Glad we did. Short cab trip from the airfield where the helicopter landed. The villa was stunning, we had great views from our bedroom. It was on 3 levels, as you entered the villa you came in on the middle floor, downstairs was a double room with its own bathroom and was nice. The middle floor had a dipping pool and a terrace that went around the front on the villa. Upstairs was the main bedroom that had its own balcony that lead up to a sun terrace above. The sunsets were different every night. We eat at all the restaurants on site, but our favourite was the the beach bar. We found the on site shop very expensive for some items, but it was the conveyance of being local. We did get a cab for a short trip to the local supermarket, it was not expensive and we saved on getting a weeks shopping as it more than we paid for the cab. The driver insisted on waiting for us whilst we done our shopping and took us back to the resort. We were bitten alive by Mosquitos even though we had sprayed each night with repellent. You could not hear or see them and they took ages to go even when we returned home. We was sure we was bitten whilst showering as the bathroom windows were open for ventilation, I would suggest spaying the room before showering. We did call reception and they had a net installed within a couple of hours. Great wildlife and some amazing insects to be seen. Staff were very friendly and would stop and talk to you. The villas are built into the hills and it was hard work getting up to them, take the shuttle as they are very frequent and will save you getting hot from the climb.
09/17/14 brianavann Spring, Texas
Everything it promises and then some. The pictures really don't do the resort justice. Came for a wedding, and made it an amazing vacation of our own. The people are friendly and the food is fabulous. A week is just enough to relax and enjoy all the aspects of the resort. They offer snorkeling on site and we also rented jet skis as well. Definitely worth returning to!!
"Place to stay on St Lucia"
09/16/14 fucyou Pittsburgh, Pennsylvania
This is an safe excellent place to stay. Everyone is very helpful and friendly. All the rooms have wonderful views and they are clean. They have multiple swimming pools, tennis court, spa, a few restaurants, live bands daily (expect Sunday) at the beach bar, water sports, everything and anything you can imagine.
"Fantastic villa, great beach, but be cautious of the insects."
09/13/14 Peter B
We stayed at Windjammer's Landing for three nights in August. The check-in experience was great: we were welcomed by a member of the staff and were offered comfortable seats and rum punch while she finalized the details of our room. Our room was spacious and had a great view of the bay, and the sunset at night. Overall our experience was very positive. The number of insects was higher than we expected, with an uncountable collection of mosquito, sand mites on the beach and ants everywhere, including in our fridge. Fortunately, the hotel had an on-site store in which various kinds of insect repellent were being sold, they offered to install a mosquito net in our room and they mist the entire area a few times per week as well. Finally, it has to be said that it felt a little bit like little Britain during our stay. Literally all the other visitors seemed to be from the United Kingdom, which was also visible in some of the nearby villages (Rodney Bay, most of all).
09/10/14 LucyBruni Vista, California
It is everything the reviews said it would be. It was a great mix of couples, families, honeymooners. The staff is exceptional. A shout out to Barry, A bartender at Jammers! We stayed in the Villa #201. It was beautiful. So big with a beautiful balcony with a jacuzzi that we kept cold and used as a dipping pool. The view was great. The shuttles are very efficient. The restaurants were good. After we got there we decided not to do all inclusive... Good call we saved $1500,00 and we ate,drank and did the water sports as much as we wanted. Next time we might rent a car. Taxis were ultra expensive and we wanted to explore the island more. We did go out one night and ate at The Big Chrf which was excellent. Ricki and Darrel at the reception area took excellent care of us when we had a little plumbing problem in our unit. Everyone that works for Windjammer wants to make sure you are having the best vacation and will go out of their way to make sure that happens... Isn't that nice? Water sports were super fun. We did them all, our favorite was sailing on the Hobie cats. We will be back! Thank you for a great vacation!
"Beautiful, Fun and Romantic"
09/09/14 idohoneymoons Charlotte, NC
We stayed here the first few night of our honeymoon and loved it! My husband wants to go back! We stayed in unit 20B the 1 bedroom Hibiscus Jacuzzi Suite. At arrival we were greeted with cold towels and checked in right away. No lines. We were given our own "ambassador" if we needed anything. Our Room FANTASTIC! Beautiful! #20B had a perfect location! Bedroom and bathroom were air conditioned, but the rest wasn't. There were fans everywhere, so we didn't have an issue. And we weren't in our room during the day. Housekeeping was awesome! Can't say enough about them. We had dropped a $20 and they found it, put a note to let us know. Now that's honest!! They were the best! The rooms had tiled floors throughout. It had a full kitchen which was nice for coffee in the morning. Don't keep food out, we had ants on a crumb on the floor, but were gone when we cleaned it up. Dining area, living room and extra large balcony with an outdoor private pool. It was an easy walk to the pool and beach, which is a plus since the property is very hilly. They do have golf carts available if needed and they are super fast getting to the room. Restaurants Reservations were easy to get, so no need to worry about them. We got in everywhere we wanted. Breakfast was a buffet and I'm not normally a fan of buffets but this one was awesome. Jammers is located on the beach and perfect for lunch. Service was great and the food too. Perfect for a burger and drink! Or a casual dinner.. Papa Don's Taverna was located at the top of the property. Food, service and ambiance was amazing! Save room for dessert!!! Upper Deck - Have the fish! Super fresh and they make it how you want. This is located beachfront and the view is amazing. Very romantic! Dragonfly - we ate here a couple of times. The service and atmosphere was amazing! Food awesome too. You can dine in your room too for a $150. The beach is beautiful, very well cared for. It's on the smallish side, but it didn't feel crowded. They have a rock climbing wall and water trampoline that was so much fun for my husband! They have all the water sports you need right there. On the beach they had some different activities available like table tennis and other planned activities. It was a $25 ride into town one way to go shopping and $25 to get back. To get to and from the airport, we used a taxi company Elvis and he was THE BEST! He was cheaper and we had a private transfer back. His number is 758-284-9251 and his email is firstname.lastname@example.org . I highly recommend him. We also used him to get up to Jade Mountain and he stopped so we can go food shopping! I would use him again when we go back. Make sure you get the all inclusive plan. It's so worth it! Otherwise, the food on the whole island is expensive and you'll regret it, trust me. Rooms have free WiFi.
"Highly Recommended- Excellent All Inclusive Package!"
09/07/14 Jamesy444 Kingston upon Thames, United Kingdom
I first visited Windjammer in September 2012 and loved it so much that I returned in October 2013. The staff at reception remembered us as soon as we arrived and hugged us saying we are now 'like family'. What a lovely welcome! The real treat about Windjammer is the villas that are situated on a steep hillside, giving all guests excellent views of the Caribbean Sea. There is a relaxed feel throughout the whole resort, with a fantastic bar offering premium spirits all as part of the all-inclusive, and superb food in all restaurants- and again, there were no supplement charges for any meals offered. The beach barbeque was exceptional and the steaks in the Grill Restaurant are heavenly! The beach is stunning with white powdery sand with plenty of sunbeds and hammocks for all, meaning you never have to worry about getting down too early. Room service is also included on the all-inclusive package, so make the most of that! In-room breakfast served on your balcony with sparkling wine is a real treat. This is a really quiet and relaxing resorts, but has plenty to offer if you don't like to just lay around relaxing. There are two snorkelling trips daily that are brilliant, and there's a managers cocktail party around the pool on one of the evenings every week. Personally I was more than happy to prop up the bar and meet a few new people every evening. Top Tip: Get a Villa with a Pool. They are exceptional. Looking forward to my next visit. :)
"Enjoyable and interesting trip"
09/05/14 swilby45 Poplar Bluff, Missouri
The Windjammer is built into the hillside overlooking Labrelotte Bay. Every villa seemed to have a great view. There is a multitude of different sized villas, some with their own plunge pools. They are equipped differently and our first unit was beautiful, open air except for the bedroom. Usually a nice breeze but my wife insisted on a TV in the bedroom (even though we were in the Eastern Caribbean!) since it was the rainy season and the BR was the only air conditioned room. The manager ,Lloyd, helped us find a different unit but much higher up the hill--definite shuttle. Very prompt and efficient transportation and all staff very accommodating. The roads are very narrow with deep ditches instead of shoulders on the edges. I have driven on the left ("wrong side") in the UK, NZ, and St. Thomas, but these roads were scarey. We took a cab to Gros Islet for church and the public bus/van back to Rodney Bay, a shopping area with a grocery (IGA!) and several nice restaurants and beach access. (Although Windjammer has a very adequate convenience-type store.) The Windjammer staff was very helpful orchestrating tours, with the Pitons, volcano at Soufriere, and mud baths a must. Daily activities posted in the lobby of the resort. The five restaurants each have a different theme but some menu items similar.(Grilled fish of the day at $78 EC/$28.89 USD in three of the restaurants). Really not that expensive and comparable in price to other restaurants on that part of the island; remember the gratuity and VAT are included (added to) the bill. The Easter Caribbean dollar (E.C.) is supposed to be valued at $2.70/US dollar but cab drivers and store owners will sometimes make change at less. (EC$2.50 to $1 USD). Again, every person at the Windjammer worked hard to make our stay very enjoyable. Hope the roads are in better repair when we return!!!
09/04/14 Jimmy'sgirl Bexley
We stayed here for 11 nights in July. We had a 2 bedroom villa and we were all inclusive. It was fantastic. The villa was lovely, it was spread over 4 floors - included 4 sun terraces, plunge pool, 2 bathrooms, kitchen, dining area and lounge. Food was really good- 5 restaurants, I wasn't so keen on Papa Don's. The staff are really helpful and friendly, there were a few exceptions, but that is to be expected. Went to the spa twice. My husband had the therapist called Gayle and I had Juliana - would definitely recommend them. Our ambassador was Charlene, she couldn't do enough for us
"Get ready for West Indies time"
09/02/14 ChunkyW London, United Kingdom
I agree with many of the reviews about Windjammer - the location is outstanding, the welcome warm and genuine and accommodation works nicely. We're a party of 2 adults & 4 children and stayed in 19 A, B and C - this villa is close to reception and you don't need a shuttle. Having taken a "tour" around the resort on a shuttle, the hills are the steepest ever....if you're not fit enough to run a marathon make sure you get a room close to reception or you need to use the shuttle up and down from the hotel centre. So what's can I add to other reviews? Regulars at Windjammer book their restaurant reservations before they arrive. You'd be wise to book a couple of nights before arrival too to avoid being allocated a late table or dining at Jammers which doesn't take reservations. Food at all the restaurants is good - the Upper Deck probably has the edge over the others. Note however that in every restaurant the between an order being taken and food being served is extraordinary. Towards the end of our holiday we decided to eat "off peak" hoping the kitchen would be less busy and the wait shorter. Wrong. The record stands at 1 hour and 4 minutes and is awarded to Jammers - take a bow.
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