"Lovely resort for a quiet relaxing break"
Very well maintained resort. Good quality food, but not enough variety of menu across the range of restaurants. Staff very helpful especially reception/activities team. Try and get an all-inclusive deal, for best value or the charges for extras can be quite high.Genuine Expedia guest review
"Great hotel - Great staff"
Beautiul location. Excellent beach and watersports. Very helpful and friendly staffGenuine Expedia guest review
"Good resort with some flaws"
Overall a great stay thanks mainly to the experienced front-line staff. First night was a disappointment due to a broken lock and a broken shower - none of which got fixed while we stayed in the room. However, next day the duty manager R.C. upgraded us to a much better room for the remaining two nights of our stay in order to compensate us for the ordeal […] of the first night. This certainly worked and we were generally very happy with the last two nights of our stay. Read moreGenuine Hotels.com guest review
It is a good resort with lots of different activities. The staff are laid back and on the whole wanting to make your stay as pleasurable as possible. They are very focused on trying to get you to return to their island. Sadly, we have two main disappointments from our stay. Firstly, we thought we were booking the pool that was shown on the Expedia description. […] However, this pool is an 'infinity' pool. Most of the villas have 'plunge' pools which are actually slightly larger then hot tubs. This was a huge disappointment as we booked the two-bedroomed villa thinking we would be getting the pool shown on the Expedia advert. Secondly, the kid's club was hit and miss. Out of the whole week our son attended two sessions. Not the club we expected and certainly not what was advertised. Read moreGenuine Expedia guest review
"A good choice for a family with kids from 7-16 yrs"
A very good choice for families - we stayed in a two bed villa which we found very comfortable and spacious and the abiltiy to make simple snacks in the room for kids was great. The beach and the water sport facilities are very good and appealed to an 8 year old and 13 year old. The service ranges from excellent to being ignored and verging on rude […] depending on the person you are dealing with. In one instance we had to enlist the help of the genral manager just to make a reservation in one of the hotel restaurants. That said it did not spoil the trip nor the overall experience which still comes down on the positve and we may well return. I would recommend this for stays of 7-10 days. Read moreGenuine Expedia guest review
"Hotel accueillant de style méditerranéen"
Nous avons passé une nuit dans cet hôtel, et en avons été très satisfait. Très bon accueil, beaucoup de charme, grande villa (d'un confort simple mais avec unb très grand lit et tres spacieuse et lumineuse), il règne une très belle ambiance dans cet Hôtel. La plage est très agréable , le cadre du resto l'Upper Deck intimiste et très plaisant et la nourriture […] était bonne, le seul bémol est le resto buffet petite dejeuner, pas terrible (ni cadre intérieur ni nourriture peu de choix et 34 dollars le petit dej buffet très cher pour ce que c'est). Je recommande cet hôtel pour son cadre et son ambiance relaxante. Read moreGenuine Expedia guest review
"hôtel proche de la plage, agréable."
Notre séjour de 5 jrs fût agréable et comme nous l'avions imaginé (repos, détente, lecture).La cuisine était bonne et diversifiée, l'accueil chaleureux du personnel et l'attention tout au long du séjour. Bonne organisation des services (restaurants, boutiques, services)Genuine Expedia guest review
"A ne pas aller si votre budget non extensible"
Globalement tout s'est bien déroulé hormis des tarifs exorbitants pour le "all inclusive".Genuine Hotels.com guest review
"TRES BEL HOTEL"
Très beau site (la moitié face mer d'une colline). Pas éloigné de l'aéroport de Castries. Cependant, location de voiture conseillée; l'hôtel étant un peu à l'écart, mais des taxis sont disponibles. Propreté et entretien parfaits, restauration correcte.Genuine Hotels.com guest review
"Halte à reserver pour le prochain passage à Ste L"
tres bonne etape, accueil professionnel et soigné cadre tres agreableGenuine Expedia guest review
"windjammer Ste Lucie"
Très bon accueil. Excellente prise en charge des clients. Très beau site bien entretenu. Excellente vue sur mer. J'Y ai passé un bon moment. Dommage, je n'ai pas eu le temps d'accéder au SPA mais... je reviendrai !! MireilleGenuine Hotels.com guest review
01/26/15 GotoHilton Washington, DC
My husband and I spent a week at the Windjammer and came back feeling relaxed and happy to have chosen this amazing place for our Honeymoon! The hotel itself is truly outstanding, and one can tell staff are happy to work there, which makes all the difference. We had a one-Br villa right next to Serenity Spa. The kitchen was a tad outdated however we had everything we needed and more. We were not all inclusive and chose to stock up on groceries for the week to save us some $. We did eat at Jammers the first night and also had brunch at Firefly the next morning and both times the food was very good. We also highly recommend the Spa! Ann and Millie are the nicest people on earth and extremely professional. You won't regret staying at the Windjammer!
"Nice to be back!"
01/26/15 Mojo1968 Ontario
We have been coming to windjammer for the last 8 years, in fact we are at Windjammer right now, landing in beautiful St Lucia on the 25th The resort has been upgraded, the beach has been expanded with some beautiful sand, and my favourite addition, some water based hammocks! New building in the works include a new spa and fitness center and finally wi-fi that works the way it should resort wide. Service seems better than ever with many people remembering me and my family by name, with any employee walking by giving you a smile and a kind word, Benton at the "upper deck" always plays a game of which of my children are going to wash dishes, always a good laugh! Gail in the kids club is always a pleasure to see, and my kids enjoy her sunny disposition. The food is always good, but this year I find the portions very small, the first night I had Mahi Mahi at Jammers and the amount of fish was equal to two small slivers, I get more of this fish in Canada where it's imported. Had the lamb at Papa Dons, and again found the portion very small, three small bites and it was done, something Gordon Ramsey would have throw back at his Chefs for trying to serve! Despite the portion reduction cost measures we are having a great time as we do every year, the feel of the resort and the staff make it a second home, and it's always great to see my children take off with familiarity knowing they will be safe. Fix the portions and we will have perfection once again! Thanks again Windjammer for a wonderful holiday.
"This contains a 1*, 1 BR review as well as a 5*, 2 BR villa review!"
01/25/15 angoango Henderson, Nevada
First the bad 1 star review--I came in on friday night alone, with friends coming in on saturday. So I had a 1 BR (141B) for 1 night. I was a little underwhelmed with the room/decor/bath and was a little shocked that this room was going for over $300USD for one night. The a/c never got cool and around 4 in the morning, it made this horrible crunching noise and completely quit. I woke to find an enormous puddle of condensation surrounding my luggage that was on the floor. (bright side: with my suitcase absorbing a lot of it, I didn't slip on the water on my way to the bathroom and break my neck.) I try to call the front desk, but the phone doesn't work. I try to get on their free wifi, but it's not working. Finally get my phone to pick up 3g and call down. All they say is Oh sorry, we'll have maintenance come up tomorrow, and by the way...you have to be out by 11, but your new room won't be ready until 3pm. Couldn't go back to sleep, so I sat there in the steamy heat, stewing about my resort choice for this week and then I had the pleasure of listening to the guy next door take, what had to be, the longest whiz of his life. The walls were so thin, I heard e-v-e-r-y-t-h-i-n-g. So at this point, had their wifi worked and/or the local cellular connection been better, I would've been looking for other accommodations for the week. Grrrr….but I thought "let's be diplomatic and see how the 2 BR 2 Bath villa is later on today before I go rearranging other people's vacations." So I did, and it's amazing what a few thousand more dollars will get you! Villa 52 was a 2 story, 2 BR 2 Bath villa with it's own plunge pool, full kitchen, living room and several balconies. Wonderful! Great View, nice decor, a/c in both the bedrooms as well as living area (I had emailed before arrival and was told there was no a/c in the living areas, so while communication with reservations wasn't the best, it worked out.) The master bedroom had a king and the 2nd had 2 twin beds (I had also emailed to ask whether there were any without twin beds…was looking for either kings or queens and was told no. However, upon arrival, the front desk said they'd have housekeeping tie the beds together and put on queen sheets…so again, not the best communication, but it worked out). Pool guy came by every day and kept it nice and clean. We were told housekeeping comes every 3rd day, but they came the 3rd and 5th day…so best to keep valuables in the safe…we didn't have any trouble, but just in case. It's very steep terrain with shuttle vans to ferry you around. I walked down to the big pool/reception area the first day and I didn't do that again. You're supposed to call for a shuttle and they seem to be there before you have time to even walk upstairs and open the door! We did the all inclusive route….it was convenient, but I think if I were to return, I'd probably get out and explore the area a little more. Even though the food was very good for an all-inclusive place, we got tired of eating at the same places meal after meal. One nice thing, they did try and enforce the "no daywear in the restaurants in the evening" rule…which is nice….but we're daytime drinkers and honestly to make the roundtrip up to the room every night/shower/change/go back down was exhausting….so we just ordered food to go from whatever restaurant and they were happy to box it up for us and send us home! No Problem! Staff were all very friendly and helpful…Barry the bartender was a hoot….had us laughing every night. tip: take your own insulated cup with lid and they will be happy to fill that up for you! They sprayed for Mosquitos 3x during the week, so that was nice. I technically never saw a mosquito, but there were Lots of sand flies & ants wandering around…but it's the carribbean. I put on bug spray every day and only came away with a few bites. The beach is nice, they rake it every day, but some areas in the water are pretty rocky. There's a trampoline and rock climbing wall floating in the water, as well as floating areas to get some sun. The beach waitress, Ozzie, was a delight…she hands out little flags in the morning so you can get her attention when you need her. The watersports area is right next door, however, we never made it down there. We hit the spa too…did a nice little package the lady was selling on the beach. It was nice, but the spa area was really small. They said the new spa down by the beach is opening in March…so that will probably be fantastic! There is also a mini mart convenience store on property, but they are charging quite the hefty fee for convenience. A hat, sunblock and some last minute lady supplies were nearly $100. Come prepared! The bar will give you a bag of ice or drinks to take back to your room, but they only thing in a sealed can/bottle is diet coke, perrier and still water. If you want regular coke or anything else in a can you're paying extra for it at the mini mart. Also no problem getting our insulated tumblers filled with wine before heading to the room, but they won't hand you over the whole bottle. Makes sense, I guess. Transportation: I had flown into SLU, the smaller airport in Castires…and that was only a 15 minute cab ride to the Windjammer…got charged $25 USD for that. We all flew out, however, from UVF, the bigger international airport which is 1.5 hour trip, $85USD to/from the hotel. That was kind of a hike, but the scenery is lovely and they are very proud of their little island…pointing out different landmarks, famous people, interesting facts, etc. All in all, I gave a combined 4 star review because the 2BR was exponentially better than the 1BR. I guess it's always a good idea to call ahead and make sure you know exactly what you're getting. Most of the owners we spoke to have owned there for years….never trade it and always return year after year. p.s. The wifi is free, but kind of spotty. Some days I could get it in the bedroom no problem, but the next day I'd have to be on the upper level, out on the balcony hanging off the edge for it to come through. It seemed like I could never get it before 7am no matter where I was…..and it was much better down in the common areas. I guess you can't complain if it's free, right??
"Amazing ultimate vacation"
01/25/15 Brittany K New York City, New York
I just came back yesterday from a week long all inclusive stay at the Windjammer with my Dad, my sister, and all 3 of our significant others. To sum it up, this resort was everything I dreamed of and more. We pulled up to the resort after a drive on crazy winding roads, and the result was a beautiful shining sun, perfect clear waters, and beautiful Mediterranean villas on a hillside. Room- My sister and I stayed in a nice 2 bedroom villa by Papa Don's. We are in our 20s and we were able to walk up and down the hill when we didn't want to wait for the shuttle. Our room featured a kitchen which was nice for the occasional cup of coffee and use of glassware and silverware. The room featured a great view with a private balcony. My one complaint about the room is that my bed was exceptionally firm, and the resort was not able to change the mattress out for me. The bed was uncomfortable to sleep on for a week. We had a safe for valuables and lots of walk-in closet space. Nice accommodations. Food- My family was expecting the all inclusive food to be like cruise food. We were WRONG. Papa Don's was our favorite restaurant, featuring some great fish choices and great service. Items to try at the various restaurants: garden/market green salads, mahi mahi, pulled pork (nice surprise!), brisket, coconut cheesecake. If you don't have much experience with Caribbean food, this is the place to try it. Jerk chicken was absolutely delicious and there were excellent curry sauces and spices on much of the food. Really great and I can't say enough. Dragonfly restaurant was not my favorite because of the service and for very un-exciting breakfast choices. Spa- Our trip came with a $150 resort credit per room, so we decided to try out the spa. Best decision. Prices are fair for a spa (and actually less than NYC in some cases). Make sure to book a day or two at the spa, and ask for Julianna. She is a talented therapist and customizes her treatments for her clients. This is coming from someone from NYC - this was my ultimate favorite spa experience thanks to Julianna! She is so friendly and will help you choose the right treatment for you. Tip her well! Activities- We spent a lot of time at the watersports booth, and all the activities were spectacular. We went stand up paddle boarding, snorkeling, wake boarding, tubing, kayaking, and more. Make sure to go tubing at 4:00pm each day, and say hello to Kurt, Randal, Gordon, and crew! Service- Coming from NYC, the Saint Lucian people are the friendliest on Earth. Everyone I met was so warm and welcoming. Anything you want, they make it happen. No one says "no" to you for anything. You can see they really put the guests first. Wifi - Free, but very spotty/temperamental. Overall - Great resort and I am hoping to come back.
01/25/15 judy77 Paris, France
This hotel makes me think of Club Med. It seems to have a similar concept. Our room was like a tiny independant villa, up a long, winding road on a large hill and only accessible with their shuttle vans which circle about every 15 minutes, servicing the dozens of similar villas that adorn the hill. Our room was spacious but with a dark and pokey bathroom which was badly planned and not very practical. The floor was cold to walk on, but they did not supply slippers. We were assured that there was free internet throughout the premises, but the signal in our room was so weak that it was impossible to access it. The telephone in our room was also broken leaving us with no dial tone or phone contact at all. We dined in their restaurant on the beach when we first arrived. The food was good but the service appallingly slow –after over two hours at table, mostly waiting, we gave up and cancelled our order of desserts and coffee. The beach was disappointing - small and not particularly attractive.
"Excellent family experience"
01/24/15 Gavin B London, United Kingdom
Taking my family to the windjammer, with two kids, 4 years and 5 months could have been a really hard slog, but the windjammer staff helped us as if we were part of their family. This is what made the holiday so good. After a few days everyone know the names of our kids, and they were treated so well. The resort itself was wonderful, from the watersports, to the restaurants and the wonderful pool and beach. We hope to be back to this little bit of paradise sometime soon. Finally a special mention for John the shuttle driver. He is without doubt one of the friendliest people on the planet, so full of life and happy to help wherever he could. A real credit to the Windjammer family. Hope to see you all next year!
"Staff efficient and friendly...but room terrible!"
01/24/15 Joy B Guildford, United Kingdom
Windjammer Landing is a well designed resort with a great beach and some good restaurants. The staff are some of the most efficient and friendly we have ever met and there are some lovely rooms on the complex. However, the room we are in is not one of them! We spent over £1600 each on a week's all inclusive package (January 2015) and we were looking forward to a really relaxing holiday. Unfortunately the room should have been renovated years ago - the wardrobe door doesn't close, the screen to the service area is hanging loose, the room safe needs a contortionist to use the key pad, there is only one bedside table, the hand basin doesn't work properly, and there is a lack of lighting. However, there are plenty of Mosquitos! I would only recommend this resort if you can afford to pay for a room upgrade - otherwise look elsewhere. The resort is clearly doing very well, and new villas are being built behind the main beach, and the noise of construction is noticeable sometimes. Not what you expect for a dream destination I am afraid. The owners would be better putting their efforts into improving some of the existing rooms instead.
"Great family hotel"
01/24/15 Melanie844 Saint Cloud, Minnesota
We stayed at Windjammer Landing Dec. 27, 2014-Jan 3, 2015 in a 3 bedroom villa (10) with a plunge pool. Our group ranged in age from 9 to 80 and Windjammer had something for everyone -- pools, beach, fitness, water sports, tours (for the adventuresome and the not so adventuresome), shopping and just relaxing on one of the 3 villa patios. The views were stunning and the hotel sprays regularly to keep the mosquito population down so bugs were not much of an issue -- some ants at the villa and chiggers at the beach. We had an open air living room which had a resident bird and a couple geckos, so if you don't want creatures in your space, you might want a enclosed villa. The staff was very accommodating of our needs. My child has numerous food allergies and our hotel ambassador sent a note out to all the restaurants listing the allergies so we had less explaining to do at the onsite restaurants and all the servers were great about checking ingredients. The hotel is built into a steep hill and shuttles run regularly and by request. They were great for my parents. Our villa had a lot of stairs, so if you have mobility concerns you might want to check on options. The hotel has a variety of all-inclusive plans and the villa's also have full kitchens so we did a grocery run and ate breakfast and lunch on our own and most dinners at one of the restaurants. St. Lucia is a beautiful place to visit and we would stay at Windjammer Landing again.
"Love this place!!!!"
01/23/15 ARD0311 Miami, Florida
Our family stayed at the Windjammer Landing over the MLK holiday weekend. It is a lovely place. The landscaping was wonderful. The beach was relaxing. The food was great but, most of all, the staff was the most efficient and friendly as we have encountered at any resort. We stayed on a Groupon but we were upgraded to a villa with a plunge pool. We really appreciated the gesture so that our extended family could all be together as opposed to two rooms and it really made our trip even better! Our personal concierge Charlene was extraordinary and she took great care of us. We cannot recommend this resort enough. We will be back!
"Great Time a Windjammer Landing"
01/22/15 Ed K Red Deer, Canada
My wife and I spent Jan 6 to 13, 2015 at Windjammer Landing on an all inclusive vacation and were not disappointed. We had a lovely room (311B) in the Hibiscus complex located very close to restaurants, main building and the beach. The room opened out back to a very nice patio with a small pool. An idea spot to relax late in the afternoon, read a good book and watch the sun set over the Caribbean. We ate at all the restaurants the resort has to offer and found the meals to be delicious with good variety. We most enjoyed the fish catch of the day served various ways and the fresh salads and desserts. One of my favorite desserts was the passion fruit and sorrel sorbets offered at the small shack beside the Embers restaurant on the beach. All staff at the resort we experienced were very friendly and capable. Mornings and early afternoons at the beach were very relaxing and there was never any shortage of loungers. My wife preferred to lay out in the open working on her tan while I appreciated the shade of the large umbrellas. Temperatures never got too hot (28 to 29 degrees C) during the day with a constant breeze and brief showers to keep things quite pleasant. If we needed a cool, refreshing alcoholic or non-alcoholic beverage it was short walk across the sand to the 98 Degrees in the Shade shack. Steepness of the narrow roads and pathways to the complexes and villas on the steeply sloping terrain may be difficult for walking for some but one can always arrange for a minivan for transport to the various locations on the property. A great tropical escape from a cold, Canadian winter.
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