It was great,just weren't any available towels in the morning.Genuine Hotels.com guest review
Response by Super 8 Monroe West Ms. Ford, Thank you for taking the time to share with us your experience at our Super 8. I am sorry that you your stay was not as great as it could have been. Please accept my personal apology for the lack of towels in your room. We hope that you will give us another chance and visit us once more. Christine Mata
"Very nice better than I thought"
NiceGenuine Hotels.com guest review
Response by Super 8 Monroe West Thank you so much for your awesome feedback. We hope that you will visit us again and that once more your visit will be Super.
"for the price you couldnt beat it."
Didnt stay in the room much but for the price you can not beat it would like to see a few upgrades.Genuine Hotels.com guest review
Response by Super 8 Monroe West Thank you for taking the time to share with us the areas in which we can improve. I am happy to share with you that we are currently renovating our property. We hope that you will visit us again and that our updates will please you. Christine Mata
TerribleGenuine Hotels.com guest review
Sad to see this motel go down like this. kinda dirty and smelly. u get what u pay forGenuine Hotels.com guest review
Room was non smoking and smelled like smoke. TV would not turn on. Had to unplug fridge and coffee maker in order to plug tv in. Bathroom wasn't clean and bed was very uncomfortable.Genuine Expedia guest review
"Comfortable room at a good price"
The room was clean and the bed was comfortable. The continental breakfast had a variety of items to choose from. More television channels were available than in some of the upscale hotels that I've stayed in.Genuine Expedia guest review
Response by Super 8 Monroe West Jaimes, Thank you for your feedback. Please accept my personal apology for the Illegal transaction that you witnessed while you were visiting our town. Know that Super 8 and our local police department are working hard at putting an end to this type of activity on our property. We hope that you will visit us again and that upon your return we can earn a five star rating. Christine Mata General Manager
"Just an overnight stay"
This motel is convenient, clean and a good place for an overnight stay at budget prices. I recommend it unless you are looking for luxury.Genuine Expedia guest review
Response by Super 8 Monroe West Dana, I would like to send you a personal thanks for your review. Thank you for recommending us. Your feedback is greatly appreciated. Christine Mata General Manager
"Breakfast was terrible. Coffee was bad!!!!!!"
Other than lousy breakfast, good.Genuine Hotels.com guest review
"Very close to resturants"
Polite and helpful staff. Clean rooms. Close to resources.Genuine Expedia guest review
Response by Super 8 Monroe West Jerry, Thank you for the awesome review! El Chile Verde, the restaurant next door and all of the other nearby restaurants appreciate the positive review on their convenient locations. Next time you're in town ask about our renovated rooms. We would love to get your feedback on the changes our new management is making. Christine Mata General Manager
"Spend the $20 extra to go somewhere else"
I suppose it was ok for what it was. I figured I would get what I paid for a that's what happened. The room was musty, but that was easily remedied with febreeze. The biggest problem was that my room, 152, was literally 10 ft from a Mexican restaurant/bar, which was not at all evident due to the deceptive angle of the pictures. I had to compete with […] the restaurant patrons for parking and it was LOUD until about 11pm. Read moreGenuine Hotels.com guest review
Response by Super 8 Monroe West Dear Michelle, Please accept my personal apology for your unpleasant stay. We did not mean to deceive you by the angle that the online pictures where taken. We will be updating our photos soon to avoid this from happening to someone else. Again, I'm truly sorry that your stay was substandard. I hope that you will give us another chance and that you will visit our property once more. Best Regards, Christine Mata
"Two Night Getaway."
Hotel had everything I needed, microwave, cable TV, fridge, coffee maker, and I think it had WiFi, but I never tried to use it. Everything was clean. The pool was inaccessible by key card and people were climbing over the fence to get in, but I didn't have time to swim anyway. My only complaint was the mattress was worn out which caused me to toss and […] turn more than normal. Otherwise it was all I needed in a room at this price. Read moreGenuine Hotels.com guest review
Response by Super 8 Monroe West Ronny, I am truly embarrassed that your key-card did not give you access to the pool, but mostly I am ashamed of the state of your mattress. There ins't an excuse for how unpleasant your stay was. Please know that we are currently replacing all of our worn mattress with new ones. We hope that you will give us another chance and that you will visit us once more. Sincerely, Chris Mata
"Could've crossed the interstate"
It work for my kids and I to sleep for the night and was easy to find. I booked the hotel stating that it was myself and 3 kids and when we got into the room there were only 3 towels. It was a non smoking room but it smelled like someone had been smoking in it. We went to the pool and the area looked like it hadn't been cleaned in several days. Lots […] of garbage around the pool and the pool furniture was in bad shape. There are several hotels on the south side of the interstate that were slightly more expensive but would've been better to go there. Read moreGenuine Hotels.com guest review
Rooms were nice, pool was good, Front desk service was great. When I booked Hotel thru Hotel.com I had to have non smoking rooms and we did not get them. It is hard when you are allergic to the smoke. We had to buy cleaning supplies to help mask the odor. At least we had a breathing machine.Genuine Hotels.com guest review
pool was very cleanGenuine Hotels.com guest review
It was a place to rest.Genuine Hotels.com guest review
We just wanted an inexpensive stop at the half way point on our trip. This was inexpensive, and we got what we paid for. It wasn't terrible, but I probably wouldn't stay there again. The hotel is just kind of dingy and old, and the rooms seemed old and not very well kept. As I said before we really just wanted a bed and we did get that.Genuine Hotels.com guest review
"Great stay for the price!"
Hotel was clean, location is great, staff was a bit short with the teenagers in my group, but I will book with them again!Genuine Expedia guest review
The hotel it's self was great however the water was yellow. It appears to be sulfur water, which I'm use to and I'm ok with. However, the sulfur water I'm use to isn't yellow and doesn't smell like lake water. The pool even smelled like a lake. The towels smelled like feces. But sure I'd stay there again due to these two issues.Genuine Hotels.com guest review
Easy to get to and provided a place to sleep before getting to our destination.Genuine Hotels.com guest review
"Nice hotel for the price"
There was plenty of parking spots. Our room was clean.Genuine Expedia guest review
"A place to spend the night."
Was clean and convenient to the main road.Genuine Hotels.com guest review
"Convenient and clean"
Motel was easy to get to and was very clean. Staff was polite and helpful. For the price and my needs it couldn't be beat.Genuine Hotels.com guest review
"Convenient to everything one would want."
Was very pleasantGenuine Hotels.com guest review
"Super 8 - West Monroe. La."
Only negative was room was adjacent to Interstate, although the noise was pretty minimal. Check-in was great, everything was ready when we got there!Genuine Expedia guest review
The carpets were badly stained, the bathroom did not look clean.. Reserved a non smoking room and was put in a smoking room. No arranges were made to accommodate the change.Genuine Expedia guest review
Save your money and sleep in a dumpster and get you water out of a toilet because I promise it would be cleaner. The water is brown the staff sucks and I got told no when I asked for an extra pillow because the two you get are tiny and flat as cardboard!! Just stay away from this place!!!Genuine Expedia guest review
Good bang for the buckGenuine Hotels.com guest review
"Nice motel but has security issues"
We stayed one night and heard people in the parking lot all night. One gentleman stated that someone knocked on his door in the middle of the night. Our car was vandalized but did not receive much permanent damage. Someone rubbed hot cigarrette ashes under the lock on my car door. When I told the manager all she would do is to suggest a police report […] which would be virtually useless. Read moreGenuine Expedia guest review
This hotel is a bit older, and the rooms reflect this. It was comfortable, but not as clean as it should have been. Little things, like behind the bathroom door, and between nightstands and bed. The bathroom was tiny, even with only a tub/shower and commode. It is a noisy place, if you are a light sleeper-trains nearby, and not too far from highway […] . Read moreGenuine Expedia guest review
A good hotel for the priceGenuine Hotels.com guest review
was last getting in. Got me into my room very quickly. room very clean. will stay there againGenuine Expedia guest review
Good room for the priceGenuine Hotels.com guest review
Let us check in early after an all night drive...Genuine Hotels.com guest review
Always a good hotel for the money.Genuine Hotels.com guest review
like alwaysGenuine Hotels.com guest review
Hotel was just right.Genuine Hotels.com guest review
Totally enjoyed the cleanliness, quietness , & comfort .. TyGenuine Hotels.com guest review
Very old and dated, slightly musty smell very small room. bed was ok. Traveling on a budget so, had no choice.Genuine Hotels.com guest review
Clean the and a good value for the price.Genuine Hotels.com guest review
"Second stay. No real complaints"
The room met my expectations. The place is right off I-20, but quiet despite that. I slept well.Genuine Expedia guest review
It was good for the priceGenuine Hotels.com guest review
"Okay Stay. But What Was That Smell..."
Hotel was clean and staff was friendly. I got in late and went to bed almost immediately. The bed was very comfortable so I was out right away. However, about halfway thru the night, I woke up to a truly disgusting smell that filled the room. I lay there for a bit, frankly getting nauseous from the stench, but was finally able to get back to sleep. […] A residual odor was still present when I woke in the morning. Overall an adequate stay, but that smell experience will stay with me for a while. Read moreGenuine Expedia guest review
"Nice and Comfortable"
very clean, close to resturants walmart ect. Easy to find.Genuine Expedia guest review
"Rude hotel staff"
I got to the hotel to check in. The man refused to check me in because he said his shift was over and he couldn't be on the computer. Then when the second man got there and was checking me in, the first man started yelling at me and getting really rude. I would never stay in this hotel againGenuine Expedia guest review
"A quick stopover"
Overall it was pleasant. Room was clean & comfortable. Breakfast, however was miniscule. Toast, cereal with warm milk, waffle maker, juice, coffee. The employees were all really nice and helpful.Genuine Hotels.com guest review
"My wife almost made us leave"
Just needed a couple hours of sleep on the way home and this place barely fit the bill. Sheets were worn so thin you could see through them. Hairs and menstrual blood on the bathroom floor. Trying to recharge phone; but several of the outlets in the room did not work. They also ran out of waffle batter way before the designated breakfast time was over. […] I am sure there are worse places, but it was not what we were hoping for. Read moreGenuine Hotels.com guest review
We had a very good overnight stay at Super 8 .Genuine Hotels.com guest review
"I would stay there again.."
Hotel staff very professional and friendly. Great location.Genuine Expedia guest review
At check in, front desk clerk was slow checking in other guests and stopped the check-in to have a long conversation with the guest about why it's so hard to get rooms in Monroe, LA. I had to butt in and tell her I was in a hurry trying to get checked in so I could make an event I had driven all day to get to. We had 2 rooms and my son arrived about […] 10 minutes before I did and didn't mention a problem so maybe it was a one time thing. Heat/air not good. On heat, blew out cold air. No TV remote in room and had to go down to front desk to get one. Bed cover on bed slid off the bed and couldn't be used for cover during the night and because of the heat/air problem, we needed it to help keep us warm. We only stayed there because we could not get reservations elsewhere and it actually was ok for what we needed...a place to sleep and take a shower....but certainly no more than that. Read moreGenuine Expedia guest review
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