"Bed comfortable, breakfast nasty."
Very plain hotel in a run down area. It was overall clean but our room filled with cigarette smoke because of a hallway window opened just above the outdoor smoking bench. The manager responded to the smoke and solved the problem but not before my nose was stuffy. The breakfast was typical cheap all white flour everything. Only protein was cream cheese […] and milk. Coffee was actually quite good. Noise from a nearby room found its way into our room in the middle of the night. I think the bed was hitting the wall. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello, I am so sorry that we failed to meet your preference on the breakfast selection as well as for the uncomfortable experience you faced because of the smoke and the level of noise from other guests. I will accelerate your feedback, please provide us the room number you were accommodated so our team could address your concerns accordingly. We value your business. We will do our best to make your next stay better.
"A good location between Grand Haven and Muskegon"
It honestly was better than what I expected, especially after reading some of the negative reviews. The receptionist was very nice!!!! The hotel was clean!!!! It is what it is if you are expecting a 5 star Hotel for this price then you should be ready to be disappointed but if you are expecting to get what you pay for then you will be pleasantly surprised. […] It was very good for me and my family as a place to stay for a night. Thank you Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello Mr. John, Thank you for not hesitating to stay with us. I am glad that we have exceeded your expectations and your family enjoyed our services. Your satisfaction completes our business. I hope we could have another chance to provide your next lodging needs.
Its in a neighborhood with abandoned buildings all around. There are holes in the walls that were poorly plastered up. The ac would never shut off. The carpet was so dirty that walking bare foot into the bathroom left balck footprints on the floor. If you need just a place to sleep, dont pay more than $50. Only thing i liked was the lady at the front […] dest was helpful on check in. Guy at the front when i checked out was awful. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for taking the time to complete online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
"Clean & affordable; not fancy"
We thought the Travelodge was clean and convenient. The room was plenty big enough for 2 adults, and we appreciated the working high-speed Internet and big desk. My brother and I both did some morning work on our laptops, and had no trouble with the connection. There's nothing fancy about the room, and I thought the mattresses were well past their prime. […] The recliner was wedged between one of the queen beds and the exterior wall, and faced the HVAC unit. I guess we got about what we expected at the price point. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Thank you so much for this wonderful review! We strive to make every guests experience great, and we love hearing when we accomplish our goals. We hope to see you again soon.
"I am glad the hotel had surveillance"
I was not impressed with the area. We had to drive through multiple boarded up buildings to get to the hotel. I immediately asked if there was security. Luckily we were just there for one night passing through. The room could have been cleaner but it was not horrible. The staff were nice and answered questions.Genuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for sharing this feedback. We appreciate hearing your opinion and hope we can better serve you in the future.
""Key to Adventure"."
The slogan of the hotel is "key to adventure" as in Michigan Adventure park. Hotel is clean and it's a short drive to Michigan Adventure and the price was reasonable. Pro: Clean. Friendly service. Good size rooms with adequate furniture. Close to Muskegon attractions. Cons: The neighborhood is sketchy. There is a liqueur store next door. Needs some […] small repairs here and there. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Michal, Thank you for the candid feedback. It was a pleasure to serve you and we are glad we were able to provide you with clean and comfortable accommodations close to our nearby attractions. We look forward to serving you again on your next trip.
"disappointed it was not closer to grand haven"
overall ok for our needs......Genuine Hotels.com guest review
Response by Travelodge Muskegon Linda, I am sorry to hear that you were not completely satisfied with your stay as it relates to our location however overall I am glad it met your needs. We appreciate your business and hope you will choose us again the next time you are in the area.
"Clean and reasonable"
My only complaint was that my reservation email said check out time was 12 pm, and it turns out its 11 am. Otherwise, a great stayGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello Michelle, I apologize for the complications regarding your check out time. I assure you that this matter will be accelerated to verify what took place during your stay to be able to address your concerns appropriately. We are pleased that your overall experience at our hotel was clean and reasonable and I hope you will allow us to offer you better services in the future.
"convenient friendly people"
Very good!!!Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Mr. Luis, I am very happy to know that we have serviced you sufficing your needs during your stay with us. Please know that your satisfaction completes our business and will always be our goal to achieve every time you stay in our hotel. Thank you for your business and we look forward to your next visit.
"Surpassed expections; Very nice; Met all needs!"
Overall, our two-night stay while visiting Michigan's Adventure, was VERY nice. The price was great. The room was neat, clean and very comfortable; the staff were helpful, courteous and pleasant. The breakfast was plentiful, with variety of items and everything, including fruit and pastries, was fresh. We liked that it was available until 10 am (rather […] than 9). Room had frig & microwave, too. Location is a little "off beaten path", but not difficult to get to & from the park, and is not far from restaurants, local shops. Could not have been happier or more satisfied with our experience. We would stay here again. :) Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello, It is indeed rewarding to receive very kind words from our guests. We are glad to have sufficed your preference on the quality of clean , customer service and breakfast served. Your positive feedback on our effort to provide you the best value services brings fulfillment to our team. Thank you for your shared experience during your stay. I hope you will come stay with us again in the future.
"A bit down-at-heels"
We booked based on price, and the price is reasonable. The staff is friendly, the quality matches the price. Slow-ish wifi, a 2 story structure but no elevator, the breakfast doesn't include upscale items like yoghurt or hard-boiled eggs. Having said that, we saved a few bucks and the room was clean. Satisfied.Genuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for choosing to stay with us and for finding our rate reasonable and our team efficient. I regret however, that you were not able to completely enjoy your stay because we were having issue with the internet connection as well. I will submit your feedback on the breakfast selection so that our management can be able to check on the selection and possibly make some changes for further improvement. We hope you will come and stay with us again in the future.
This hotel was hard to find. My son and I got off on the wrong exit and ended up in a very scary area. The hotel ended up being just in the outskirts of this ba area. The front desk clerk was very helpful but the rooms were run down an scary. My son and I opted to lock ourselves in once it got dark instead of exploring as we normally would because we […] simply did not feel safe in iur environment. Also we paid $80 for a $50 room Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello, I regret that you were uncomfortable during your stay with us. I would like to assure you however, that we take our guests comfort and safety seriously as we value your business. I will check about the rate you paid to clarify the adjustment. Thank you for your business and we hope to have you again in our hotel soon.
"Nice for the price"
$50 for a great room! Never a better dealGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello s, Thank you for the very generous feedback for our hotel. Please know that your satisfaction gives our team pleasure. Our goal is to provide you the best value services for giving us your business. We hope to have you again soon.
"Wanted to love it"
The hotel is in good condition, the rooms have nice amenities, there is free wifi and breakfast, and the front desk staff that checked me in was pleasant. That's the good stuff. The rest of the story is the hotel is probably not the easiest to find or access from the main roads, the walls are paper thin, and the bathroom could've been cleaner. The biggest […] disappointment was when the night clerk came on duty and decided to voice her personal soap opera at booming levels. I was, unfortunately, in the room right above the front desk and despite being a deep sleeper, had the joys of listening to her drama all night long. Totally unprofessional and uncalled for. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello Miss Heather, I apologize for the inconvenience caused by the “drama” of our night shift front desk staff. I will bring this matter to management so that her attention is called and verify what took place during your stay. Your comments about the access to our hotel from the main roads, concern with the cleanliness of the bathroom and our walls will also be accelerated so that necessary corrective measure is implemented to avoid further inconvenience to you when you come visit us again as well as to all other guests.
"Nice hotel but scary area."
The price was great for two nights. It's not in the best area. The food could have been better. Overall I would stay there again.Genuine Expedia guest review
Response by Travelodge Muskegon Hello Sir, Thank you for choosing to stay with us and for bringing your candid comments to our attention. I will accelerate this matter to management for evaluation and trust that our management will carefully look into your concern and address accordingly. Thank you for considering to stay with us again, allow us to offer you improved breakfast in the near future.
"Not Pet Friendly........not even friendly!"
Not happy at all. Booked on line because it was listed as "pet friendly" Booked for 2 nites. In the comments even mentioned I had a small dog with me. First nite was fine. Second nite I was approached and told pets were not allowed. Told them had already stayed one nite with pet they insisted that I leave pet in car all nite. When I told them I booked […] on line as pet friendly and mentioned I had small dog with me, was told I needed to "calm down" and that the internet needed to be updated. Then I was told I could wait to see the manager which was arriving at 10pm! I packed my bags and left. Drove 1 hour north and stayed at another motel. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon On behalf of the entire staff of Travelodge Muskegon, I deeply apologize for the shortcomings of our team. Please let us know the room that you stayed as well as the date you checked in so that I could verify all your concerns and forward it to our management in order to address this matter accordingly and call on the staff present during your stay with us. Please know that your satisfaction is very important and we hope that you will consider staying with us again so that we could provide you with the hotel experience that you truly deserve.
It was average and about what you would expect given the price. There really is no signage on the road but it is sufficient for single business travelers.Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Chris, Thank you for staying at Travelodge Muskegon. We are pleased to have provided you with a place to stay during your business travels and we certainly hope that our rooms and facilities had met your satisfaction. Thank you again for your business and we certainly look forward to providing you with another experience that will certainly be worth more than 3 stars!
"think twice when booking"
Think twice when booking because the neighborhood is horrible, I just could not stay, I went to another hotel, to a better area. It was the first time we traveled to Muzkegon so it was a mistake, we should ask first ...I lost my money booking!Genuine Expedia guest review
Response by Travelodge Muskegon Hello Jose, I regret that you find our place not appealing and did not meet your preference. I assure you however, that we do our best to provide relaxing and comfortable accommodation to all our guests.
"The price is hard to beat."
We only needed a place to crash for 8 hours. Arrived around midnight and left at 8am after grabbing a couple little things from the breakfast. The place was clean and affordable, but it is not in the type of neighborhood that one wants to take the kids or grandparents.Genuine Expedia guest review
Response by Travelodge Muskegon Hello Amir, Thank you for staying in our hotel and for your candid comments. I assure you there is nothing for you to worry about our hotel’s neighborhood as we take care of our guests. I hope you would allow us another opportunity to provide your next lodging needs. Please do not hesitate to call the attention of our staff at any time during your visit as they will be glad to assist your needs. We appreciate your business.
"Great rates and well worth the fee for the stay"
Extremely good price with very comfortable room and facilities -- staff excellent -- great location for where we were going (only a 5 minute drive away) -- saved us a lot of money and also gave us much needed time to rest while traveling because of the convenient location.Genuine Expedia guest review
Great place for the price and will stay again. Only complaint was the shower had no pressure otherwise perfect.Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Cindy, Thank you for choosing to stay at Travelodge Muskegon. We appreciate your generous review of our services, and are especially grateful for pointing out your comments regarding the problem with the shower. We value your trust in our hotel and we will address your concerns as quickly as possible. Thank you again, for your honest feedback. We hope to have the pleasure of serving you again in Travelodge Muskegon.
"would i stay there again"
bathrooms very dirty stained carpet in room and wet sheets were stainedGenuine Expedia guest review
Needed a place to stay after Michigan's Adventure and close to beaches for fun the following day. This hotel served that purpose very well for a good price.Genuine Expedia guest review
"Nice close to beach and michigan adventures"
They where pleasant and the continental breakfast was good very nice place I would stay againGenuine Expedia guest review
Response by Travelodge Muskegon Thank you very much for taking time to share your experience in Travelodge Muskegon. We are glad that you were satisfied with the quality of service and accommodation we provided you during your stay in our hotel. We assure you that we will keep on serving you and all our guests with good breakfast, provide comfortable accommodation and friendly, helpful staff to assist your needs round the clock. We look forward to you next visit in our hotel soon.
"close to freeway"
a little noisy and not the safest place but not to badGenuine Expedia guest review
Response by Travelodge Muskegon We appreciate your candid view during your stay in our hotel. We will look into the matter so that we could make corrections accordingly. We want all our guests to feel comfortable and feel safe in our premises. Thank you for choosing Travelodge. We appreciate your candid view during your stay in our hotel. We will look into the matter so that we could make corrections accordingly. We want all our guests to feel comfortable and feel safe in our premises. Thank you for choosing Travelodge.
satisifiedGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello Jason, Thank you for choosing to stay at Travelodge Muskegon. We are pleased that you had a satisfied experience during your stay with us. We value your trust in our hotel, and we will do our best to meet your service expectations. We look forward for your next visit at Travelodge Muskegon again soon.
"About what you would expect"
The room wasn't in the best shape, and the AC unit was particularly loud. It was about what you would expect from an economy hotel room. The location was convenient for me, and the pricing was excellent.Genuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for taking the time to write a review during your stay at Travelodge Muskegon. We are so grateful that you have found our hotel’s location a convenience to you, and we also appreciate guests who leaves a comment and feedback of their experience while staying at our hotel. We deeply apologize for the inconvenience you experienced with the AC unit, as well as the room. If there are any concerns the next time you would stay at Travelodge Muskegon, please don’t hesitate to call the attention our staff so that they would attend to your concerns immediately.
"Amazing & Comfortable"
The staff was very accommodating & friendly. The room was comfortable & relaxing, we had a great vacation & anniversary & we would defiantly recommend this hotel for our friends & we will be staying there again if we are in that area :) & it is so affordable! The only downside was that the breakfast room was far too small to accommodate all the guests […] that wanted breakfast & that there was no pool... Read moreGenuine Expedia guest review
Response by Travelodge Muskegon Hello Kayla, Thank you for your reviews and comments. Your reviews are important to us as it helps us identify the aspect the we need further improvement. We are glad that we have provided you services and accommodation that sufficed your exacting preference, as well as finding our rates affordable. We look forward to the next opportunity of providing your lodging needs in Travelodge soon.
The Bed Was Very Uncomfortable And The Pillows Were Horrible And Only 2 On A Queen Bed.......Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Misty, Thank you very much for staying in Travelodge Muskegon and for bringing to my attention your reviews and comments during your stay in our hotel. We are pleased to inform you that we have implemented improvements in Travelodge for a better, more comfortable accommodation for our guests. We hope to have another opportunity to provide your next accommodation needs.
Older hotel, but not bad at all. Carpets were a bit damp, suspect they had just been cleaned. Nice place.Genuine Hotels.com guest review
Response by Travelodge Muskegon Write your comment.Hello Dave, Thank you for staying in Travelodge Muskegon. We are glad that we have provided your accommodation needs to your satisfaction. I apologize if the newly cleaned, not yet dried up carpet has caused you inconvenience. I hope we could still be able to make amends should you give us another opportunity to provide your lodging needs in our hotel. We are grateful for your business.
"A nice place to lay your head."
It wasn't bad, like I read on line. It was quite nice. Thank you Travel LodgeGenuine Expedia guest review
Response by Travelodge Muskegon It was a pleasure to have sufficed your accommodation needs in our hotel, thank you for not hesitating to stay in our hotel. Your satisfaction inspire our team to stay on top of our goal and provide our guest good value services. I look forward to your next visit in our hotel.
Nothing special. Perfectly adequate for one night’s stay. Wouldn’t want to stay here longer. No restaurants or shops in immediate vicinity. Breakfast buffet had few options and most items were pre-packaged bakery goods.Genuine Expedia guest review
Response by Travelodge Muskegon Travelodge Muskegon team is committed in providing the best, quality service to all our valued guests. We give utmost importance to the reviews and comments from our guests as it helps us identify the areas that we need to improve more. Thank you for giving us your reviews and comments, we will evaluate the matter and addressed accordingly. We look forward to another opportunity to provide your lodging needs in our hotel soon.
"One night stay"
This is a nice place to stay for a short time. No complaintsGenuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for choosing to stay in Travelodge. We are glad that we have successfully accommodate your lodging needs during your stay in our hotel. Your positive reviews are an inspiration for us to work more efficiently and be able to offer the best value services and accommodation. Your business is important to us. We look forward to your next visit in Travelodge Muskegon soon.
I enjoyed my stay it was nice for the price. I was also pleased that they had banana's as part of there free breakfast. I was also pleased with the whenever you saw someone they wanted to know if you needed anything.Genuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for choosing to stay in Travelodge Muskegon. Our team is very glad to have provided your lodging needs in our hotel. Your positive review ensures that we have met your expectations and preference. Your comments are important to us as it gives us update on the quality of services that we provided you during your stay in our hotel. We hope to have another chance to accommodate you in our hotel again soon.
"Much better than your ratings show"
Perfectly satisfactory in room, comfort, and amenities.Genuine Hotels.com guest review
Response by Travelodge Muskegon We are glad to have satisfied your lodging needs in our hotel and we truly appreciate your time to give us rating and review for the services we provided. Your satisfaction is our goal. We hope we could provide your next accommodation requirement in our hotel in the future.
Ok 4 the priceGenuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for giving us your rating for the services we provided to you during your visit in our hotel. Your review is important to us as it measures our team’s efficiency. We are glad to have met your standards and we hope you will come visit our hotel again in the near future.
"DO NOT STAY HERE!"
The area alone is very run down. My key wouldn't work very well in the door. ALL of the lights in the room didn't work! (that was ridiculous!) There obviously hadn't been anyone in the room for awhile, because there was dust everywhere and on everything. There was a few clumps of hair on the bathroom floor, and shower wall! And all the towels but one […] had stains all over them. Literally, if there is NO OTHER hotel to stay in, then rent a camp site. It would be better! Read moreGenuine Expedia guest review
Response by Travelodge Muskegon Your experience was indeed disheartening. Our guests concerns are extremely important to us and we have staff available to to address our guests’ concern at all times. I hope you will give our team another chance to serve you better. Thank you for your business.
It served the purpose, but I wouldn't recommend it. We chose it as there was nothing else available in the area for the date that we neded it.Genuine Hotels.com guest review
Response by Travelodge Muskegon I hope we could have another opportunity to offer you improved services and accommodation in our hotel. Our guests’ satisfaction is our goal and we use reviews and comments as an added reference in implementing necessary corrective measures and improvements. Thank you for choosing to stay in Travelodge Muskegon.
not vary goodGenuine Hotels.com guest review
Response by Travelodge Muskegon We appreciate your candid reviews as it help us identify our shortcomings and implement corrective measure to improve our services. Allow us to serve you better on your next visit, please call the attention of our staff on duty should you have concern/s as they will be glad to assist you at any time during your stay. Your satisfaction is important to us.
"Ok hotel, dicey area."
Not located in a very nice area. I was worried about getting my car broken into at night.Genuine Expedia guest review
Response by Travelodge Muskegon Your concerns had us evaluate on how we could further improve our services and make our guests feel safe and comfortable in our hotel. We look forward to another opportunity to provide your lodging needs in our hotel and allow us to make amends and serve you better. Thank you for staying in our hotel.
The clerk that checked us in was very nice. She let us know about the breakfast in the morning. The bed didn't even have a fitted sheet on it! All it had was a regular sheet thrown over the mattress. The back of the motel, where our room was had old mattresses thrown out in the yard. Not a very nice site. The neighborhood was very scary. But for the […] price, we didn't expect much. We would never stay there again nor recommend it. The breakfast looked decent but we just grabbed a couple of muffins and danishes because we had to go. Read moreGenuine Hotels.com guest review
Response by Travelodge Muskegon Hello Miss Kathy, It is truly regretful that you experienced discomfort during your visit in our hotel. Your concerns are extremely important for us and we will do necessary improvements to be able to offer our guests good value services and accommodations. I hope you will give us opportunity to make amends and offer you our improved quality accommodation in our hotel in the near future.
Average room, congenial staff. Convenient location, but not the best neighborhood. Good price.Genuine Hotels.com guest review
Response by Travelodge Muskegon Thank you for your positive review for the accommodation we provided you in our hotel. I will accelerate your concern of our hotel’s neighborhood for evaluation. We assure you however, that your safety is important to us. I look forward to your next visit in our hotel in the near future.
"Close to amusement park"
The hotel was a bit hard to find, once I found the hotel I had no problem with a late check in 10pm. The room was out dated but spacious 2 queen beds were pretty comfy, good size restroom, air condition worked great. Overall not bad at all considering a last minute booking.Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Mrs. G., Allow us to better serve your accommodation needs on your next trip. We have implemented improvements to offer you better services in our hotel. Thank you for choosing to stay in Travelodge.
"Neighborhood is not appealing."
Muskegon is a beautiful city. The area this hotel is in is on the fringe of a troublesome area of town. The hotel itself is trying hard to be presentable. The staff were curtious but not knowledgeable about the city and what there was to do. We were told that our room was a newer one, with furniture and carpets recently replaced. Too bad they didn't […] think about cleaning the long term build up of grub in the bathroom light fixture. The sink was also broken. The air conditioner was very noisy and turned it off to get some sleep.This was only to be replaced by a lot of noise from late night arrivals, talking and smoking, outside in the parking lot, near to our window. Would I stay again..NO. Read moreGenuine Expedia guest review
Convenient and cheap. Would not stay for more than an overnight for the lake ferry.Genuine Hotels.com guest review
Response by Travelodge Muskegon Hello Cheryl, Thank you for choosing to stay in Travelodge. I apologize if we have not met your exacting accommodation and service preference. I just hope we could have another opportunity to provide your next lodging needs. Our helpful and friendly staff will be very glad to assist your needs.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )