Service was a problem. I tipped housekeeping but came back to a room untouched. Too bad. Breakfast was understaffed. No one to clean or bus tables. One cook with one burner to provide omelette a for 70 guests.Genuine Hotels.com guest review
Perfect for our tripGenuine Hotels.com guest review
"Great family hotel"
This hotel was sparkling clean inside and out. Prompt friendly service from the front desk made for a good first impression and continued for our stay. The 2bedroom suite was spacious without neglecting key amenities like luggage racks, ironing boards and comfy furniture. The bathroom was especially well laid out and roomy. The location was great for […] quick access to major roads without being stuck in traffic, yet close to all the conveniences travelers need. Food, pharmacy, coffee and retail shops are very close by. Read moreGenuine Hotels.com guest review
Always clean and well maintained. The breakfast is an event not to be missed.Genuine Hotels.com guest review
I picked the hotel because it was close to family we were visiting and it had a kitchenette so we can prep our daughter's meals. Overall the hotel was nice, and the service staff were extremely friendly. We checked in late and the counter person Rose was extremely helpful. She even got us some late night snacks from the kitchen that were left over since […] there wasn't anything open. It's rare nowadays to meet people that helpful, it was quite refreshing especially when it's 1 in the morning and you're tired from long travels. My only gripe would be that the bathrooms could have been cleaner, but wasn't bad. The free breakfast was great to have too. Read moreGenuine Hotels.com guest review
Enjoyed the stay; room much larger than necessary for one person, but very comfortable.Genuine Hotels.com guest review
"Close to many essentials"
The room was VERY spacious and comfortable. Was nice to have a deluxe kitchen!Genuine Hotels.com guest review
Awesome hotel!!!! Suggest to anyone for any stay!!!!Genuine Hotels.com guest review
"Close to several family get togethers"
Everything was great. Would stay again.Genuine Hotels.com guest review
"Best Stay Ever"
My family and I arrived extremely late (1:30am) on the first night. Rose (Front Desk) was amazing! She welcomed both my family as if we were coming home. She even upgraded our room to fit my families needs which was a true blessing. The hot/cold buffet is amazing and extremely delicious. We wanted no housekeeping for our three day weekend in PA and […] they respected our wishes. The staff is friendly and polite. Our stay was amazing. The only issue we had was an ant problem but this was due to leaving our windows open for fresh air. Overall experience is truly a 5 star experience. Worth the money. Read moreGenuine Hotels.com guest review
Wish we had more time to spend there. It was a nice hotel.Genuine Expedia guest review
"Very nice hotel."
Breakfast was excellent. Rooms were large. Bedroom and bath separated from living area by double doors. The full kitchen was complete with everything needed to cook a meal and even had a dishwasher. TV in both livingroom and bedroom. Very nice people and a great place to stay.Genuine Expedia guest review
Great! Clean, comfy, great amenities :) Relaxing stay!Genuine Hotels.com guest review
Had to fly in to make arrangements to move my Mom from Hospital to Assisted Living. It was great to have a shuttle that could pick you up or drop you off anywhere within 5 miles. Also nice was the business center, was able to do all my research and make all arrangements right there. Breakfast was great, and the social hour was really nice $1.00 beer […] and wine, and a selection of light fare. Rooms are nice 2 rooms suite with a sofa bed, which came in handy cause my brother drove down to meet me and stayed overnight. Read moreGenuine Expedia guest review
Very nice hotel. Will look for a Hyatt again in our travels :)Genuine Hotels.com guest review
"good price many inconveniences"
Stayed in room 134 - hearing/cooling system did not work properly. Main area and one bedroom would warm where as cool air would blow in other bedroom. In one bedroom the seal did not work on tub; in the other there was no control over temperature and pressure was awful. During morning breakfast, food was cold. Come to find out the warmers were not turned […] on. Honest mistake made and corrected. Although, when placing new food out the old food was never removed, worse yet the new food was placed on top of the old. Thankfully no one got sick. Read moreGenuine Hotels.com guest review
"Nice one bedroom suite"
Very spacious with all the items needed to cook. Nice exercise room and great staff.Genuine Expedia guest review
"Weird location, weird layout, toxic smells"
Tucked in a corporate park and not so obvious to find and not very near major thoroughfares, like I-276, this hotel will get the job done but not much else. Strange beehive layout means good luck trying to figure out how to get to your parked car from your room. And either no ventilation, mold, or toxic something or a combination of all three means […] a not so pleasant aroma - at least on the 3rd floor. The price may be right, but check out alternatives for this part of Philly before booking here. Read moreGenuine Expedia guest review
"Moore College search"
Excellent room! Very spacious accommodations with great service. I highly recommend this hotel.Genuine Hotels.com guest review
"The 5 C's"
This hotel served my every need. It was Clean, Comfortable, Convenient, Cost efficient, and Customer Friendly. I would and will definitely stay here again!!!Genuine Hotels.com guest review
"Will definitely go back!"
The hotel was very nice, clean, and comfortable. My husband and I booked it for a getaway weeken and it was worth the money. The breakfast buffet selection was good, even including an omelet bar, and the room was spacious, perfect for two. We can't wait to go back when it's warmer out and the pool is open.Genuine Expedia guest review
My 2nd stay here at this location, I use to stay at King of Prussia location, however this one is more convenient for meGenuine Hotels.com guest review
"Comforts of home"
My husband and I enjoyed our stay at the Hyatt House. The "apartment" feel was a welcome respite from your standard hotel. The layout was great, and the separate bedroom off of the "living room" made for a much quieter stay than other hotels we've been to. It was clean and comfortable. And we were impressed with the included breakfast. There were some […] hot foods (scrambled eggs, sausage, fresh-made oatmeal and french toast), an omelet station and plenty of other breakfast items (bagels, cereal, english muffins, fruit, etc). We'd definitely stay again if we were in the area. Read moreGenuine Hotels.com guest review
We come here repeatedly. staff friendly rooms are always cleanGenuine Expedia guest review
"Quiet place to stay"
Quiet place to stay, good area, cleanest hotel we have stayed in. Fair breakfast, pleasant staff. Have stayed before and will stay again.Genuine Hotels.com guest review
"Terrible customer service"
I did not stay at this hotel. I had a pre-paid reservation for the Hyatt House, but when I arrived to check in, I noticed that they had a sign on the front entrance asking guests to push the door open and closed. When I got to the front desk to actually check in, the desk clerk was very rude when she informed me the hotel had no power at all. I was […] not offered any accommodations at all. They didn't even try to assist me with finding another hotel in the area. I was treated very poorly. I do not recommend this particular Hyatt property. Read moreGenuine Hotels.com guest review
Hyatt house locations are all awesome...However Plymouth location can now be considered my new favGenuine Hotels.com guest review
"Great hotel experience except for the cool water."
I was thoroughly enjoying my experience at this hotel until I took a shower the night of my arrival. The water was very uncomfortably cool. The following morning I also took a shower and again the water was so cool that I had to put on my winter coat after drying off to warm up! I mentioned this to the desk clerk who said she would report this to the […] maintenance staff. I do not know if the cold water was caused by an anti-scald device in place or not, but this really detracted from an otherwise positive experience. The omelet for breakfast was delicious! I know others have reported this as well, but I just want to say it was as good as they come. Made to order too. Read moreGenuine Expedia guest review
"Couldve been better"
Well our first room given was right by the front lobby. the next room given was ok until i realized it smelled of smoke. Only one burner worked in the kitchenette, plus the ice machine in the freezer didnt work. The folks the srved breakfast didnt want to give me milk or syrup for me room. The batteries were dead in the remote. Then, even with my do […] not disturb sign on the door housekeeping came bursting in my room with their master key only to ask my if I had late check out. Soooo unprofessional. Other than these issues. I slept great! Read moreGenuine Hotels.com guest review
great for the priceGenuine Hotels.com guest review
They have great staff and service is really great.Genuine Expedia guest review
"Da biz hotel for you"
Staff is great. Great location.Genuine Expedia guest review
"Awesome place to spend holidays!"
Comfy, spacious 2-bedroom suite prevented cabin fever.Genuine Expedia guest review
considering it was a holiday everyone was nicer than I wouid been working ChristmasGenuine Hotels.com guest review
Great hotel and great rate! Will stay there again!Genuine Hotels.com guest review
"Historic Philly getaway"
The location of the hotel is perfect for commuting/visiting downtown Philly, exploring Valley Forge, etc. The hotel room was very spatious & the amenities offered allowed us to stay comfortably while visiting with family & exploring the historic sites in Philly.Genuine Hotels.com guest review
"Very comfortable and clean"
Room was clean and spacious. The drain on the tub wasn't working properly but we managed and they said they'd take care of it. Breakfast had excellent selection. A bit of a drive from Philly but ok if you're looking to really get away.Genuine Hotels.com guest review
"Great value, convenient location"
The hotel is very clean, staff is friendly and quick with service, rooms are very nice layouts, perfect for families. We've stayed numerous times and are always happy.Genuine Hotels.com guest review
"Great except they didn't service the room one day"
Everything was fine -- a really nice room/suite at a great online deal price. Excellent free breakfast. But on the second day of a three-day stay, we left around noon and returned at 10 pm to a room that hadn't been made up. Also, left a phone charger in the room, and when we called the next day, it hadn't been found.Genuine Hotels.com guest review
"excellent all around!!!"
escellent hotel breakfast! very clean and quiet!! never stayed at a hyatt before but will in future!!! way way way above hilton, mariott and doubletree! a must stay if in area!!Genuine Expedia guest review
"Extremely comfortable and relaxing!"
I didn't quite know what to expect after reading about the more apartment-style rooms that the Hyatt House was offering, but after arriving I quickly fell in love with the room. The full kitchen, living room, and separate bedroom with closable double doors and VERY room darkening curtains was wonderful - and the bed was one of the best hotel beds I've […] ever slept in. There was an issue with the climate control of the first room that I was given, but the hotel staff were very courteous and gave me another room that was wonderful. The only negative thing about the room was that the climate control is set on a motion sensor, so it got very hot in the middle of the night and in order to trigger the system to turn on, I had to open the bedroom doors and turn a light on in the living area and activate the sensor. Even then it only stayed on for about 15-20 mins. Other than that, this hotel is great - and includes a full hot breakfast with a custom omelette bar. I will definitely be staying here again!! Read moreGenuine Hotels.com guest review
We needed to stay near a hospitalized family member. We booked a very nice two bedroom suite ($156/night) which easily accommodated 5 adults. Breakfast was plentiful--although they took it down the instant the time was up. Wish they would have had coffee available outside of the meal time.Genuine Hotels.com guest review
"Very Nice Hotel"
We enjoyed our stay at HH. The breskfast was delicious.Genuine Expedia guest review
"Very nice for the price!"
The room was clean and looked like the pictures. The staff was friendly!Genuine Hotels.com guest review
"We had a awesone time"
It is near everthing, dvd in the room is a another perk, The hotel is clean and staff was awesome..Genuine Hotels.com guest review
"Great Hotel & Great Staff"
This hotel was wonderful, the staff greeted us warmly, answered all of our questions, even gave us suggestions for places to have dinner. The rooms were very nice, neat, and beds were super soft. We will definitely stay there again.Genuine Hotels.com guest review
"family wedding weekend"
it was terrific! hotel and staff was excellent!Genuine Hotels.com guest review
Huge Hyatt is always a fantastic place to stay, this was my first time visiting this Hyatt and Pennsylvania. I had a great stay the rooms were clean and fully equipped, very comfy beds and the suites are perfect for anyone. My boyfriend and I enjoyed the stay very affordable also!Genuine Expedia guest review
Very clean & comfortable. Shopping malls nearby. Rail transportation to Philly some distance away, but readily available. Very professional & helpful staff.Genuine Hotels.com guest review
Suites are roomy, well-appointed and very clean. Beds very comfortable. Our first room smelled like cigarette smoke and the management was very responsive in moving us quickly - they even upgraded us.Genuine Hotels.com guest review
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