All hotels in Norristown, Pennsylvania, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here501 E Germantown Pike, Norristown, PA, 19401, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 429 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Great Place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All was great would stay there again.
Genuine Hotels.com guest review
4 night trip with friends May 7, 2015
Bryan
US
5.0 / 5Outstanding
"Best Value Ever!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Amazing room! Couldn't believe how large the room was and how much space we had. Perfect location. Couldn't ask for better. I will definitely book again if I'm in the area
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Hasan
US
2.0 / 5Fair
"Not ready for Philadelphia Marathon Weekend"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel staff was less than friendly. Waiting in line for check in took over 20 minutes (and there was only 2 people in front of me) and there was only one person working the front desk. Hotel staff did not apologize for the wait. I stayed at this hotel for the Philadelphia Marathon and they would not accommodate a late check out knowing that the majority of the people staying there were there for the marathon and that it wouldn't be over until well after noon, their check out time. We also tried to eat dinner at the restaurant and they were out two of their "marathon special meals" and again there was only 1 person working who was the bar tender and the server. Overall I would not stay at this hotel again for this year's marathon.
Genuine Hotels.com guest review
1 night trip with friends Mar 25, 2015
courtney
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was in town for my mother's funeral. I love this hotel and stay in it frequently when I go home. It's always clean, they can't do enough for you. Breakfast is always good.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Susan
US
3.0 / 5Good
"It's ok"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was just for two nights for a business trip. Place is ok but needs some renovation and. Air condition is very loud.
Genuine Hotels.com guest review
2 night business trip Apr 20, 2015
Alexander
US
5.0 / 5Outstanding
"Awesome housekeeper"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
As usual, the customer service was wonderful from the entire staff. Our housekeeper, specifically, left us a special little note telling us "not to worry, they were there to help" after I apologized for the toys all over the room and the mess my kids had made. She cleaned everything up and left that special little note for us. When we got back to the hotel after a long day with kids that were tired and needed to go to bed, it was a pleasant surprise and allowed us a little extra relief that we didn't expect. That is wonderful service. Thanks so much.
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
Leah
US
5.0 / 5Outstanding
"Relaxation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My lady and I enjoyed our stay once again! We will be back soon.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
DERRICK
US
5.0 / 5Outstanding
"I would stay again for sure:)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my stay. It's was peaceful!!!
Genuine Hotels.com guest review
1 night romance trip Mar 10, 2015
Tenzin
US
3.0 / 5Good
"SO SO"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
MY DOOR DID NOT SHUT ON ITS OWN - WE WALKED AWAY AND IT WAS WIDE OPEN - THE HEAT WAS COOL AND IT WAS ON 80 DEGREES - THE NOISE LEVEL WASLOUD EVERY AND ANYTHING COULD BE HEARD THRU YOUR ROOM -
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel - great for business travel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great staff - When I am in town this is great place to stay
Genuine Hotels.com guest review
2 night business trip Mar 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Philly visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just an overnight to visit family. Room was very comfortable, clean, and spacious. Breakfast was plentiful.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"My Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I always enjoy myself when staying here. No complaints at all. It's a perfect get away if you need rest and relaxtion Or have a great time. Very peaceful, cleanot and whatever you need is there.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
Ebony
US
5.0 / 5Outstanding
"COMFORT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
DERRICK
US
5.0 / 5Outstanding
"Wonderful, as always"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stay here often because it is consistently wonderful. Early checkin this trip was no problem. Very pleased with this hotel.
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel in a good area. Have stayed in this hotel before and will stay again. Very clean, fair breakfast with omelette bar, friendly staff, comfortable suite with everything needed.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Jane
US
5.0 / 5Outstanding
"A must stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place was incredible. The rooms are huge and have a full kitchen. The breakfast Buffett is amazing as well. I highly recommend!! Best hotel for the price I've ever stayed in.
Genuine Expedia guest review
Other trip Feb 10, 2015
Rich
US
3.0 / 5Good
"Lot for a little."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Plenty of amenities and kitchen and living room. The hotel is pretty clean and you get a lot more than you normally would for the same price.
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"ENJOYABLE!!!!!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was comfortable and our stay was enjoyable.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Dorothy
US
5.0 / 5Outstanding
"Fantastic overnight sleep over"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a sleep over for a few teens. Hotel was spotless. Breakfast was amazing omelette bar. French toast eggs fruit etc. Everyone was very attentive. Quiet well kept place. Good choice. 2 bedroom suite. Fantastic
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
SHARON
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Always a great experience whenever I come. The staff is great, the breakfast is great and the facilities are clean. Lovely place to stay.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
4.0 / 5Excellent
"Exploratory visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The bed sheets and towels smell too much of bleach
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
Amos
US
5.0 / 5Outstanding
"Traveling with twins."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
3 year old twin grandchildren can be a challange. Suite was great, according to my grandaughter, we slept in the king's bed. I appreciated the well set up kitchen.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came to spend time with family. Love it here!!
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Shemica
US
4.0 / 5Excellent
"Nice hotel close to mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The receptionist when we arrived was awesome, very pleasant, made our Christmas night great! The room was very comfortable and roomy.
Genuine Expedia guest review
Other trip Dec 28, 2014
family of four
US
3.0 / 5Good
"Better breakfast would improve overall rating"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Have stayed here several times and the only complaint I have is the breakfast - the hot food is generally not hot enough, and the staffing of the omelet bar is spotty.
Genuine Hotels.com guest review
1 night business trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
"good stay at Hyatt"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
All was pretty good except the need a better shower head and toilet paper.
Genuine Hotels.com guest review
5 night romance trip Nov 25, 2014
edward
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was nice pillows are not soft tho
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
Terrell
US
4.0 / 5Excellent
"Front desk agent needs retraining"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The guy that checked me in was on the phone for quite a while before he started to focus on me and it was clearly a personal phone call based on the things he was saying. Once he started to check me in, he kept asking me to wait to answer the phone. It should not have been a 5 minute process! But the rest of the stay was quite nice
Genuine Hotels.com guest review
1 night trip Nov 25, 2014
Thomas
US
5.0 / 5Outstanding
"Quiet and Clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was a little disappointed that I couldn't get my Hyatt points for the stay but Hyatt customer service resolved that issue. Very nice quiet hotel.
Genuine Hotels.com guest review
2 night business trip Nov 19, 2014
A Traveler
US
5.0 / 5Outstanding
"One day stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent room, service. Breakfast was so delicious!
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay at the Hyatt"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very Nice Hotel and good overall value.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Steven
US
5.0 / 5Outstanding
"Spacious suite."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This room is a spoiler for travelers who like lots of space and separate sleeping areas. I get up early/He gets up late. I go to sleep early/He goes to sleep late. Perfect setup for people like us. Also, a very friendly staff. We loved this place.
Genuine Expedia guest review
Other trip Nov 20, 2014
L
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My fiance and i just came here for a quick weekend getaway. The hotel was nice and clean. It had a kitchen and a nice sitting area with a tv. The bed was really comfortable. It was 2 minutes from the mall. The only problem we had was with the bathroom. The toilet was really noisy when flushed and the shower water didnt come out in full force. Overall it was a nice hotel and we would come back again.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Denzel
US
5.0 / 5Outstanding
"Great Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was wonderful, the room was amazing, and our cat really enjoyed himself too. It was nice to go to a hotel that was eager to pet our animal. I would definitely book with them again!
Genuine Expedia guest review
Other trip Nov 2, 2014
Liz
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A tad on expensive side but the room was outstanding, my family and I loved it. Great breakfast, except for my 16 yr old daughter who spends too much time in front of the mirror, and missed the 10am cutoff.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Dwight
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at the hotel. I love this hotel because it's close to everything I need, has a wonderful breakfast, the rooms are spacious. I have never had a bad stay here.
Genuine Hotels.com guest review
3 night trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fine. I'll probably stay again.
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
Ken
US
5.0 / 5Outstanding
"Very nice and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our third stay here and it only seems to get better. Friendly staff, great breakfast, and clean rooms. On one day we went to the desk to get new room cards because ours didn't work at the back entrance. When inquired, we got a cold response from someone who looked to be a shift manager. But minus that, a great stay and overall great experience. Will definitely stay again.
Genuine Hotels.com guest review
4 night trip Sep 24, 2014
Mike
US
3.0 / 5Good
"will not book it again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
The hotel was very worn and low standard.
Genuine Hotels.com guest review
1 night business trip Sep 23, 2014
Julie
US
4.0 / 5Excellent
"Away from the noise"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place, good price!
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the second time I stayed here. Enjoyed the full free breakfast.( Get to breakfast early if you don't want wait in line for an omelet.) Although they are worth the wait. Front desk clerks were very nice at check in and helpful when I needed help. The room was OK. Not as nice as the first time I stayed here. I was suppose to have a queen bed and it was only a double and not as comfortable.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
"outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First of all, I never ever write reviews. I'm very fussy about where I stay when it comes to hotels. This hotel is wonderful inside and out. Clean, comfortable, room was serviced to my satisfaction during my 2 night stay, and I enjoyed the full hot complimentary breakfast each morning (scrambled eggs, french toast, sausage, omlet station, ect..) It is also located 5 minutes down the road from a mall with plenty of restaurants in a very nice town. Front desk staff was pleasant and friendly. I did not have any complaints to bring to their attention. Room was beautiful. Again, I am extremely picky!! I was completely satisfied with my stay at this hotel and would return again without a doubt.
Genuine Hotels.com guest review
2 night business trip Sep 13, 2014
Heather
US
5.0 / 5Outstanding
"Family weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We rented a two bedroom suite for one night. It was very pleasant and comfortable. Each bedroom had a flat screen TV and full bathroom. Th living room was very comfortable with sofa, two chairs and big screen Television. Off the living room was a full kitchen with dining table. Everything was clean and worked perfectly. The complimentary breakfast was very good, and myself and daughter used the fitness room, which I found excellent.
Genuine Expedia guest review
Other trip Sep 15, 2014
Tom
US
4.0 / 5Excellent
"Good Location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location, stay here often...we use to live in the area and it is convenient to our friends. Offers a small fitness center and business center and laundry facilities!! Most rooms are a suite with a kitchen, which works out very nicely.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
PL
US
5.0 / 5Outstanding
"Excellent - plenty of room and CLEAN!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was pleasantly surprised by the Hyatt. The hotel itself was beautiful, rooms were spacious and very well kept. I would definitely stay there again!!
Genuine Hotels.com guest review
1 night business trip Sep 11, 2014
Pam
US
5.0 / 5Outstanding
"Great to be TOGETHER"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Loved the hotel. Perfect for adults traveling with children and teens. Not really for couples who want to have drinks in the lounge or eat dinner in the hotel. The Two bed room suite was spacious with a large kitchen/ sitting area. The bedrooms were a little tight, but I was OK with it. It was perfect for the first time traveling with our daughter and her family. The accommodations allowed us our privacy but also allowed us an area that we could be together. Very comfortable business center and the staff are very helpful. My only complaint was that they were slow with the crib being delivered.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Gail
US
4.0 / 5Excellent
"Convinent location to the wedding"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The one bedroom suite was nice and in very good shape. The bed was way too soft, so soft you would sink down about 6 inches just laying there. The second day which was Sunday, we never saw a maid on our floor. The hotel has a green theme on changing your sheets and towels every few days - if you choose. If not, the card said they would change your linens every day. No maid, no changing anything. Overall it is a nice play to stay for a few days.
Genuine Expedia guest review
Other trip Sep 2, 2014
Richie
US
5.0 / 5Outstanding
"Nice hotel big rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We are a family of 6 that came to this hotel for a weekend at the end of August. The room are spacious as it is actually an apartment with two seperate rooms, each has its own full bathroom. In addition there is a living room which include a sofa bead , and an kitchen with full size refigirator and an electronic stove. There is an outdoor swimming pool and a Jacuzzi.
Genuine Expedia guest review
Other trip Aug 30, 2014
Yo
US
4.0 / 5Excellent
"We will stay here again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a convenient location for the area. The room a comfortable. It was raining so we weren't able to go to the pool. However, the gym was an excellent substitute for our morning exercise.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
A Traveler
US
3.0 / 5Good
"Clean well-stocked room, but noisy and weird odor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed at the Hyatt for a couple of nights over the weekend. The front desk staff were very friendly and helpful. The rooms were VERY clean and well-stocked, with everything you might need in a kitchen (e.g., dish soap, salt and pepper, dishes, tea, coffee pot, microwave, etc.) There are two televisions, one in the bedroom and one in the living room. Bed was king-size and very comfortable. Towels were adequate for two people. Lots of closet space and drawer space for clothes. Negatives? We noticed a strong and peculiar odor in the hallways and in the rooms. It was a musty odor overlaid with cleaning fluid, maybe? The hotel layout is not that great . . . especially if you have difficulty walking and your room is far from the elevators. There are only two elevators, both located in one elevator bank. If your room is at the far end of the building, you have a LONG walk around multiple corners to get to the elevator. They need someone monitoring the breakfast buffet. It's a small buffet and with everyone milling around the table, you'll have a long wait. Over the weekend there were lots of children running around the breakfast buffet, with their fingers in the food, which was gross. One child had her fingers in her mouth, then she grabbed an english muffin, she put it back, and then she selected a bagel. Gross. I watched the breakfast hostess wipe the counter in front of the toaster, sweeping all the crumbs onto the floor (where everyone was stepping).
Genuine Expedia guest review
Other trip Aug 25, 2014
Li
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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