"Quiet place to stay"
Quiet place to stay, good area, cleanest hotel we have stayed in. Fair breakfast, pleasant staff. Have stayed before and will stay again.Genuine Hotels.com guest review
"Terrible customer service"
I did not stay at this hotel. I had a pre-paid reservation for the Hyatt House, but when I arrived to check in, I noticed that they had a sign on the front entrance asking guests to push the door open and closed. When I got to the front desk to actually check in, the desk clerk was very rude when she informed me the hotel had no power at all. I was […] not offered any accommodations at all. They didn't even try to assist me with finding another hotel in the area. I was treated very poorly. I do not recommend this particular Hyatt property. Read moreGenuine Hotels.com guest review
Hyatt house locations are all awesome...However Plymouth location can now be considered my new favGenuine Hotels.com guest review
"Couldve been better"
Well our first room given was right by the front lobby. the next room given was ok until i realized it smelled of smoke. Only one burner worked in the kitchenette, plus the ice machine in the freezer didnt work. The folks the srved breakfast didnt want to give me milk or syrup for me room. The batteries were dead in the remote. Then, even with my do […] not disturb sign on the door housekeeping came bursting in my room with their master key only to ask my if I had late check out. Soooo unprofessional. Other than these issues. I slept great! Read moreGenuine Hotels.com guest review
great for the priceGenuine Hotels.com guest review
considering it was a holiday everyone was nicer than I wouid been working ChristmasGenuine Hotels.com guest review
Great hotel and great rate! Will stay there again!Genuine Hotels.com guest review
"Historic Philly getaway"
The location of the hotel is perfect for commuting/visiting downtown Philly, exploring Valley Forge, etc. The hotel room was very spatious & the amenities offered allowed us to stay comfortably while visiting with family & exploring the historic sites in Philly.Genuine Hotels.com guest review
"Very comfortable and clean"
Room was clean and spacious. The drain on the tub wasn't working properly but we managed and they said they'd take care of it. Breakfast had excellent selection. A bit of a drive from Philly but ok if you're looking to really get away.Genuine Hotels.com guest review
"Great value, convenient location"
The hotel is very clean, staff is friendly and quick with service, rooms are very nice layouts, perfect for families. We've stayed numerous times and are always happy.Genuine Hotels.com guest review
"Great except they didn't service the room one day"
Everything was fine -- a really nice room/suite at a great online deal price. Excellent free breakfast. But on the second day of a three-day stay, we left around noon and returned at 10 pm to a room that hadn't been made up. Also, left a phone charger in the room, and when we called the next day, it hadn't been found.Genuine Hotels.com guest review
"Extremely comfortable and relaxing!"
I didn't quite know what to expect after reading about the more apartment-style rooms that the Hyatt House was offering, but after arriving I quickly fell in love with the room. The full kitchen, living room, and separate bedroom with closable double doors and VERY room darkening curtains was wonderful - and the bed was one of the best hotel beds I've […] ever slept in. There was an issue with the climate control of the first room that I was given, but the hotel staff were very courteous and gave me another room that was wonderful. The only negative thing about the room was that the climate control is set on a motion sensor, so it got very hot in the middle of the night and in order to trigger the system to turn on, I had to open the bedroom doors and turn a light on in the living area and activate the sensor. Even then it only stayed on for about 15-20 mins. Other than that, this hotel is great - and includes a full hot breakfast with a custom omelette bar. I will definitely be staying here again!! Read moreGenuine Hotels.com guest review
We needed to stay near a hospitalized family member. We booked a very nice two bedroom suite ($156/night) which easily accommodated 5 adults. Breakfast was plentiful--although they took it down the instant the time was up. Wish they would have had coffee available outside of the meal time.Genuine Hotels.com guest review
"Very Nice Hotel"
We enjoyed our stay at HH. The breskfast was delicious.Genuine Expedia guest review
"Very nice for the price!"
The room was clean and looked like the pictures. The staff was friendly!Genuine Hotels.com guest review
"We had a awesone time"
It is near everthing, dvd in the room is a another perk, The hotel is clean and staff was awesome..Genuine Hotels.com guest review
"Great Hotel & Great Staff"
This hotel was wonderful, the staff greeted us warmly, answered all of our questions, even gave us suggestions for places to have dinner. The rooms were very nice, neat, and beds were super soft. We will definitely stay there again.Genuine Hotels.com guest review
"family wedding weekend"
it was terrific! hotel and staff was excellent!Genuine Hotels.com guest review
Huge Hyatt is always a fantastic place to stay, this was my first time visiting this Hyatt and Pennsylvania. I had a great stay the rooms were clean and fully equipped, very comfy beds and the suites are perfect for anyone. My boyfriend and I enjoyed the stay very affordable also!Genuine Expedia guest review
Very clean & comfortable. Shopping malls nearby. Rail transportation to Philly some distance away, but readily available. Very professional & helpful staff.Genuine Hotels.com guest review
Suites are roomy, well-appointed and very clean. Beds very comfortable. Our first room smelled like cigarette smoke and the management was very responsive in moving us quickly - they even upgraded us.Genuine Hotels.com guest review
The hotel was more than I expected. It was clean and comfortable. I really appreciated the kitchenette. It had a full size fridge, a stove with pots, pans, utensils and dishes included. The separate seating area and bedroom was very convenient. I was attending a workshop nearby and the desk staff had the directions at the ready. The breakfast staff […] was efficient and friendly and kept the breakfast stations full of food, coffee and utensils. I would stay there again. Read moreGenuine Hotels.com guest review
Wonderfull weekend and great hotel, the staff was nice and professional and the room was delightful.Genuine Expedia guest review
"Close to Relatives"
Over all it was very nice. The little kitchen came in handy. And the free breakfast was very nice. I especially enjoyed the omelets. I just wish the bed was more comfortable. It was a king size bed with a worn out mattress and I could only sleep in the indent which made my back hurt. But I will stay here again I am sure. The hotel is in a good location, […] close to the highway but far enough away that you don't hear the traffic. Read moreGenuine Hotels.com guest review
Was very pleasant. As the name says it looks like you are in your homeGenuine Hotels.com guest review
Booked this for our weekend baseball trip, and wish we could spend more time in the room! Got the 2 bedroom suite, each room has its own bathroom plus tvs. In total there is three rooms all with tvs, a small kitchen with stovetop full size fridge and all the utensils, plates, pots and pans you'll need! Plus free breakfast (good selection, even a omelet […] station cooked to order)! Also it has plenty of free parking, a pool and free wifi! Only complaints were a couple of hairs in one of the towels and the halls have a strange soupy/musty smell, but that's just the halls rooms are clean. The surrounding area is ok lots of businesses, but the hotel is behind a bunch of trees and a preschool so its private. Trust me this hotel is very nice place you will want to stay, it has everything!! Would book again! Read moreGenuine Hotels.com guest review
"Baths not allowed"
I have stayed at this hotel 4 times and each time the bathtub will not seal correctly. I have complained previously but to no avail. Also, they choose to give families with little children top floor rooms so anyone underneath hears children running around and loud families. Awful!Genuine Expedia guest review
"Loved Everything About This Hotel"
I thoroughly Enjoyed my stay here. I had stayed here 2 weeks prior and returned to attend a family member's Homegoing Service. The 2 bedroom suite I acquired was spotless and very comfortable. The staff was simply Outstanding in every respect. The evening get together (social) was a most pleasing added attraction. And the omelet breakfast was to die […] for. I suggest to anyone traveling in your area to take advantage of staying at this property. I promise...You Won't. Regret It Read moreGenuine Hotels.com guest review
"Over booked hotel hassles."
When we arrived we were told that the hotel was over booked and would we like to stay somewhere else. They stated they would refund my money and pay for the other room. We wanted a full kitchen and that may not be possible we were told. We decided to stay there because we always like it there. We were first put in a handicap room, but our food would […] not fit in the fridge so we had to move to another room. Very frustrating. Read moreGenuine Hotels.com guest review
"Very comfortable and pleasant"
This hotel was a surprise - loved that they thought of everything as far as the kitchen is concerned. Clean, comfortable and great for families.Genuine Expedia guest review
My family stayed here for a weekend for my daughter's birthdays. This is a family friendly hotel. We had so much fun everything was so nice. Only thing that was wrong was that the lock on the door was coming off and the closet door wheel was off other than that 5 stars superb hotel.Genuine Hotels.com guest review
"Rooms not ready"
Nice hotel but we arrived at 11:30pm and our room was not ready! They had a lady at check-in looking very tired and sweaty who said we could try a different hotel or she could go and clean a room. It was very chaotic. Got to bed around 1am and then missed breakfast as the cleaner up at 9:30. May be a one-off but very disappointed.Genuine Hotels.com guest review
"Great place for the location!"
Reception was extremely friendly, room was neat and clean, everything in it worked well.Genuine Hotels.com guest review
"Fine. In fact, ordinary in every way."
Location is good. Rooms are nicely equipped with a fridge and mini-kitchen and all. But the overall property is not particularly well-managed and could use a good cleaning. Seems never to be enough desk help, always understaffed. No icemakers. Seems pricey at $200/night for an average hotel in a quirky location between Norristown and Plymouth Meeting […] Pa. Read moreGenuine Expedia guest review
"Very nice hotel."
Very nice hotel. Close to a variety of things to do. The free breakfast was great too. Loved our room. Very friendly staff!Genuine Expedia guest review
"Kind of old but close to everything"
The staff has been great and the wifi is good. Location is mostly close to touristy stuff. It is in chinatown which wasn't mentioned anywhere. The room is a bit old and shabby. No fan in the bathroom and the air system is old and extreme. It is either freezing or way too hot. Also the pool is so-so. Not big and the ladder was brokenGenuine Expedia guest review
"This is defintely great hotel to stay"
This is a great hotel. The room is clean and a lot of space. Two beds and two rooms are good with three TVs. I love this hotel and will book it next time.Genuine Expedia guest review
"Great place to stay ... But"
The room was very nice. The people were pleasant. The complimentary breakfast was quite good, and the place welcomes small dogs, a necessity for us as we were traveling with ours. BUT, we were not told by Hotels.com that our mini- dachshund would be $75 extra. That was a surprise that completely undermined the value of getting the good Hotels.com p […] rice. Read moreGenuine Hotels.com guest review
This hotel was really exceptional in many ways. We stayed in the 2 suite room with king sized beds and a kitchen. Everything was very clean and well maintained. We were traveling with a small dog and they placed us in a room that was very close to an outside exit. We were very impressed with all the staff members with whom we interacted. We were very […] pleased with this choice of hotel and would definitely recommend it to anyone traveling in this area. Read moreGenuine Hotels.com guest review
The room was spacious, the service was great, the pool was warm. The breakfast was extremely filling.Genuine Expedia guest review
We really enjoyed all that Hyatt offered in this hotel. The 2-room suite was perfect for my wife & I and another couple we are friends with. The location is pleasant (not tight against a highway) and the amenities were quite comfortable. Staff were respectful and the facility was clean. Would definitely use this hotel again!!Genuine Hotels.com guest review
"1st time great friendly experience"
Loved it everyone was friendly and welcoming....my room was spacious and clean and comfortable........Genuine Hotels.com guest review
We stayed here overnight because we had tickets for a Philly game- the game got rained out but the hotel was great- nice TVs, movies and comfortable beds. The free breakfast in the AM was excellent- they even had a omelet station.Genuine Hotels.com guest review
Exactly what I was looking for & worth every penny. I would return for another stay-cation!Genuine Hotels.com guest review
Service from staff was excellent and the size of the room and beds were perfect for our family.Genuine Hotels.com guest review
We would stay here again. Well managed hotel and very clean.Genuine Hotels.com guest review
Everything was overall great. Pool was crowded due to a lacrosse team staying this particular weekend. Room was clean and the staff was nice. Only complaint was our wine disappeared after our room was cleaned.Genuine Hotels.com guest review
I was impressed at how big and nice the room was based on what it cost. It made for a very comfortable business trip and if I have to head to that area again, I'll definitely stay here again!Genuine Hotels.com guest review
"This hotel was nice in a quiet area of Pennsylvani"
I had a great experience there was no wait for check in or check out. The lobby was very presentable and clean, it has an excellent breakfast that comes with your stay.Genuine Expedia guest review
"visiting relatives in the area"
the hotel was very clean and the staff were extremely friendly and helpful.Genuine Expedia guest review
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