All hotels in Kowloon, Hong Kong
1 room, 2 adults
You can collect Welcome Rewards® nights here20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 697 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    3.9
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not a 5-star hotel as advertised
Genuine Hotels.com guest review
1 night trip Apr 8, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we were very content with our stay at the hotel. Friendly staff,big and nice rooms and nice location near the sea. Very good and delicous breakfast.
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
anna
US
4.0 / 5Excellent
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Its a very nice hotel. good location, nice decor, i enjoyed my two night stay here, beautiful harbor view from the lobby. However disappointed that I got an angled harbor view when I paid extra just to get a "harbor view". no free Internet in the lobby is also a nonstandard practice of any hotel. In addition, the front desk was lack of staff, called for something for three times, no one picked up, went downstairs, they were swumped. for a hotel of this class, they should have planned better management.
Genuine Hotels.com guest review
2 night business trip Mar 22, 2013
verna
US
5.0 / 5Outstanding
"Awesome Hotel with an Amazing View!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very accomadating for our early arrival and quickly had us settled into our room. They took our bags right out of the cab and they were waiting for us in our room, the staff and service all around was outstanding! I can't say enough nice things about this hotel!
Genuine Expedia guest review
Other trip Mar 20, 2013
Dave
US
5.0 / 5Outstanding
"great hotel on vacation and business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
staff was efficient friendly.there was transport to downtown area.i got value for money.
Genuine Expedia guest review
Other trip Mar 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel-- except"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When my husband and I walked through the lobby every member of the staff would say " good morning sir" to my husband, and ignore me. i found this very rude.
Genuine Hotels.com guest review
3 night trip Jan 7, 2013
cleo
US
5.0 / 5Outstanding
"A true 5 star hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is top notch, and the service is superb. Only complaint is that their restaurant prices were ridiculously high when we were there 12/23, and 12/24.
Genuine Expedia guest review
Other trip Dec 26, 2012
Jeff
US
5.0 / 5Outstanding
"Beautiful hotel with good customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is beautiful, I will love to stay again.
Genuine Expedia guest review
Other trip Dec 18, 2012
A Traveler
US
4.0 / 5Excellent
"great hotel for Kowloon"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
this was an Expedia crap-shoot- it was a 'get 40% off of a 4-star hotel' option on the web-site. The catch is you don't know what the hotel is going to be. I was pleasantly surprised when I got tot he Grand Harbour Kowloon. Really nice place.
Genuine Expedia guest review
Other trip Dec 9, 2012
A Traveler
US
4.0 / 5Excellent
"Very happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel always has a merry atmosphere in it, as we see there're weddings taking place every day during our 8-night stay. However, considering how much we'd paid for, we should have received free wifi in it. Food is too high-priced, but you can walk down the street (less than 5 minutes) for less than HKD 30 for a full breakfast.
Genuine Expedia guest review
Other trip Dec 8, 2012
T & G
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
One of the more affordable hotels in HK but with incredible views and convenience to everything Hong Kong. Would highly recommend!
Genuine Expedia guest review
Other trip Nov 22, 2012
Kim
US
5.0 / 5Outstanding
"Go to the top of mountain for the view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was excellent. The staff and service was great. Being part of the Grand Kowloon club was well worth it. Enjoyed all the amenities. The hotel location was not ideal- a little too far from the action, requiring use of the shuttle bus. And the bus was filled on a couple of occasions, making us wait for the next one. The outdoor restaurant was not extraordinary and a bit pricey.
Genuine Hotels.com guest review
3 night family trip Oct 4, 2012
A Traveler
US
2.0 / 5Fair
"Not worth the price"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It used to be great, four season's type of room, now is sad, the room are small as usual in Hong Kong, but the room looks not clean and cheap, not as before. The restaurant (Promenade) use to be great specially on sunday brunch, now is poor and cheap. Even the doormen, they look so much cheaper now, it is sad to see prices has gone up so bad and service went down rock bottom.
Genuine Expedia guest review
Other trip Oct 22, 2012
Liz
US
3.0 / 5Good
"Averaeg Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Rooms and overall hotel was outdated but clean. Morning buffet was great and priced ok. Beautiful view of harbor from the dinning room. Pool area did not have enough pool chairs. Very outdated but great view of the harbor. Staff was friendly.
Genuine Hotels.com guest review
Business trip Oct 3, 2012
LD
US
4.0 / 5Excellent
"Great hotel but don't rely on them for tour plans"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very well situated with excellent views. We reserved a room for 3 people but found it was only set up for two when we arrived. We had to request the extra bed, bedding, towels, etc and had to wait until the next morning before all items were provided. We also found that the hotel works with only one local tour company. We used them the first day and found their services below standard. The hotel would not provide us with names of alternate companies for our remaining days.
Genuine Expedia guest review
Other trip Jul 17, 2012
kmmrb
US
5.0 / 5Outstanding
"Exceeded Expectations on Quality of Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
Other trip Jun 25, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel on the Harbour. Perfect location. Great service, although the breakfast and other food is a bit too expensive. Great views from the pool. However the windows need a clean to see the views from the room at their best.
Genuine Hotels.com guest review
4 night family trip Apr 1, 2015
Belinda
AU
5.0 / 5Outstanding
"Short stay in Hong Kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked this hotel mainly of the cheaper daily rate. surprised that it was avery good hotel. room was big , had the partial sea view at no extra charge, which was good. the bed was very comfortable(king size).. I arrived about 9am thinking that I will just leave my bags and do a city tour but they were good enough to let me have my room. Neighbourhood is mainly locals, lots of local eateries (quite cheap).. free shuttle to TST, shopping area is handy but do consider taking a taxi back if late night.. On the whole, very pleasant stay.. will come back.
Genuine Hotels.com guest review
4 night trip Mar 16, 2015
Jason
AU
5.0 / 5Outstanding
"Holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good
Genuine Hotels.com guest review
2 night romance trip Feb 19, 2015
WENDY
GB
4.0 / 5Excellent
"Waterside Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent Service by staff, a little way out from town so complimentary courtesy bus provided though this could be oversubscribed at peak times so arrive early.
Genuine Hotels.com guest review
3 night romance trip Feb 19, 2015
A Traveler
GB
5.0 / 5Outstanding
"Business and pleasure stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were there for 4 days of business and 3 days for pleasure. I brought my girl friend. At first we were not going to stay at the hotel for the full 7 days because it was a little pricey. But after the first few days we just decided why change. It was worth the money. The morning Buffet is to die for. The afternoon one is as well. We were just very comfortable. I recommend it, highly. Book it on the internet. It is cheaper than direct. Have fun!
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
A Traveler
AS
3.0 / 5Good
"okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Adequate if you do not mind being outside the main tourist areas of kowloon or hong kong. the hotel shuttle this time was not as effective. but taxi into tst is only about $3-4 US.
Genuine Hotels.com guest review
3 night romance trip Feb 6, 2015
A Traveler
GB
3.0 / 5Good
"Look for other Options"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
This is a Hotel that you need to make sure of what you want from your stay in HK. Its location if you are on a shopping trip is not that great. You have to rely on the a shuttle bus to get you to major Shopping centers or MRT services.although the hotels service is good it adds a lot of time to your day . For Business the hotel location is OK. The rooms for a supposed 5 star are lacking and dated , mine had significant mold growing in the shower !!!!. However the shower pressure was excellent. The bed in the room was not that great but passable .Health Spa was again lacking , they could do so much more with the facility ( as in range of services) massages are done in a converted Hotel Room ???? If you are determined on staying at this Hotel strongly recommend paying extra for the Club levels. The most redeeming factor for this Hotel , the staff are very good, friendly and only too happy to help
Genuine Hotels.com guest review
2 night business trip Jan 27, 2015
Cameron
AU
5.0 / 5Outstanding
"Great location and great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous stay in the Club level with great views over the harbour from the room and even more special views from the rooftop pool. Complimentary food an wine every evening in the Club lounge and great place to meet and chat with fellow travellers. The only picky points I'd make were the design of the bathroom could be better as well as the condition - bit tired. And there was smoking allowed on our level which was unpleasant in the hallways.
Genuine Hotels.com guest review
2 night romance trip Nov 17, 2014
Rachel
GB
5.0 / 5Outstanding
"Family of five gives high fives here!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay Would do it again and recommend to others We were a family of five in two adjoining room and the exec lounge for for breakfast and cocktails were great
Genuine Hotels.com guest review
5 night family trip Jan 5, 2015
simon
AU
5.0 / 5Outstanding
"Just stay here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a fantastic hotel, with excellent service. From the time we alighted from the courtesy bus, we were met with helpful, friendly and very efficient service. In fact, we were blown away with the service from everyone who works in this hotel. Best I have experienced in a long time. The views from our room were spectacular, and the rooftop pool is a great plus. No hesitation in recommending this hotel to anyone. One travel tip - get the Metro from the airport to Kowloon station, then get the K1 bus (courtesy service) to the hotel and then use taxis to get around. This is better and cheaper than getting an Octopus card as the hotel is not that close to a station. Only one slight gripe - the buffet dinner is quite pricey in relation to eating out elsewhere in Hong Kong, but that is probably to be expected, and the service, choice of food and the ambiance make up for it. Breakfast buffet was excellent.
Genuine Hotels.com guest review
3 night family trip Jan 6, 2015
john
IE
5.0 / 5Outstanding
"Great Hong Kong getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Although not right in the center of the action, Harbour Grand is an excellent hotel offering regular shuttle service to TST. We needed three rooms for our grown family and were upgraded to Club Room's with excellent harbour views. The breakfast buffet was excellent and the hotel is well maintained.
Genuine Expedia guest review
Other trip Jan 8, 2015
JP
CA
4.0 / 5Excellent
"Small room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room is quite small. Overall it was a nice place to celebrate countdown
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
GB
4.0 / 5Excellent
"top quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Top quality
Genuine Hotels.com guest review
7 night business trip Dec 21, 2014
A Traveler
GB
4.0 / 5Excellent
"Quite hotel in Hong Kong"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall rating is good except two things we experienced in this stay that makes us not feel ccomfortable. 1. We found a large size of dirty spot on the bed sheet. We called room service right away. They sent staff to check it out and replace it. The case is settled in 15 minutes. 2. When we booked online, the condition of the rate we paid was included free Wi-Fi. But the tricky thing was it only include 2 devices which wasn't mentioned detaily in the condition list. We totally bought with three devices, two smart phones and one laptop. We were charged extra cost HK$30 per day. We talked to the hotel manager. He reversed the money to us but we still requested to pay one day. HK$30 dollars is small amount but if they include such detailed information upfront, we feel much more comfortable..
Genuine Expedia guest review
Other trip Dec 27, 2014
Lidia
CA
5.0 / 5Outstanding
"Fantastic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is our 2nd stay with them, stayed 4 nights with them. The rooms are huge (given Hong Kong hotel room standards), clean and comfortable. Hotel Staff are courteous and attentive to your needs. Queenie from the Front Desk is very professional. She attended to us for both the check-in/out and gave us good advice from the upcoming cold weather, places to go etc. We got her to help us to change the HKD$1000 dollar notes to smaller ones as some establishments out there that don't accept them due to fakes circulating around previously. She nailed it and made a good first impression. The Shutter Bus service (leaves every 30 minutes) makes up for the lack of MTR 5 mins walk to the Hung Hom Ferry Terminal which takes you to North Point, Hong Kong Island. See you guys soon in May 2015!
Genuine Expedia guest review
Other trip Dec 12, 2014
Goh
SG
5.0 / 5Outstanding
"A Grand Stay indeed!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved our stay. Friendly and efficient staff. The WOW factor though was the wonderful harbourview view from our room. The swimming pool on the 21st floor also offers wonderful panoramic views of Hong Kong Island as well as a great place to swim and sunbathe.
Genuine Hotels.com guest review
2 night romance trip Nov 16, 2014
Amy Amrita
SG
5.0 / 5Outstanding
"Fantastic setting beside the harbour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel really treats their guests as first priority. The staff were all very pleasant and helpful and made us very welcome. We arrived at 9am and check-in is listed as 2pm but the hotel staff were able to have a room ready for us by 11.30am. It was on a non-smoking floor as requested, but there had obviously been a smoker in the room and we were immediately given another room, an upgrade, with larger room and harbour view. Loved the room but we couldn't adjust the air-conditioning. We reported it next day and it was attended to immediately but still a problem the next night. We were asked if we would like to change rooms and were offered another lovely room which we accepted.
Genuine Expedia guest review
Other trip Nov 17, 2014
fabi
AU
5.0 / 5Outstanding
"First time to Hong kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Not too much in the near neighbourhood but nice walk along the promenade. Upgraded to Club and worth it.
Genuine Expedia guest review
Other trip Nov 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is in a great location for the view of Hong Kong Island. Food and service just great. Courtesy bus and concierge the best ever.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
AU
5.0 / 5Outstanding
"Lovely hotel - plus free shuttle bus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a Harbour Club room - if you time things right it really helps make your money go further. Breakfast, afternoon tea and then early evening drinks (wine by the bottle is expensive in Hong Kong) together with tea/coffee and soft drinks throughout the day and free wifi - well worth the extra paid. Breakfasted once downstairs in the main breakfast restaurant and, although a little more choice of breakfast items, preferred the 19th floor Harbour Club.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Comfortable & luxurious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Went for the upgraded harbour view room with breakfast. Got a great deal, 3 nights for price of 2 so really delighted. Also included VIP checking in & out, free after noon tea and soft drinks other times of day in VIP lounge. Free wifi appreciated.
Genuine Hotels.com guest review
3 night trip Oct 19, 2014
Tezzbar
GB
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although we only spent a very limited time at the hotel, it was very enjoyable. Staff were very friendly/helpful & location of the hotel is fantastic. The facilities & shuttle bus service were great too!!
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Andy P.
AS
4.0 / 5Excellent
"A good quality hotel in a quieter area of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great views of the harbour if you take a harbour view room.You need the hotel mini bus to get to the centre of the city as it is a half hour walk away otherwise. The area around the hotel is ok but not blessed with any really good restaurants. Hotel staff very friendly and helpful. Good in house restaurants and a good fitness centre.
Genuine Expedia guest review
Other trip Oct 21, 2014
roger
GB
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Been going to hongkong for the last 5 years 1st time stayed here the experience was great
Genuine Expedia guest review
Other trip Oct 21, 2014
ray
AU
5.0 / 5Outstanding
"Room with a view."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I have to say. They say that Hong Kong have very tight hotel rooms. This hotel stands out all on its own. The room was 1000 sq ft. Wow. The rooftop pool was amazing. The gym the restaurant. I could live in this hotel. And its a short cab ride to the central square. You will not be disappointed.
Genuine Expedia guest review
Other trip Oct 18, 2014
K
CA
3.0 / 5Good
"Club Lounge"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
The overall impression is good, but the service to visitors of guests in the Club Lounge can be improved.
Genuine Hotels.com guest review
7 night trip Oct 5, 2014
David N
AU
5.0 / 5Outstanding
"Best hotel of our trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is well worth the money! We booked for a harbour view room and so glad we did as the view was amazing. Staff were so friendly and attentive, the pool was amazing and we had the best time here! If we go back to Hong Kong we will definatley stay here again. This hotel was the last on a list of about 7 we stayed at on our trip to Europe (this was our stop over on way home) and I can easily say it was the most enjoyable, cleanest, best facilities and service. Book here you will not regret it!
Genuine Expedia guest review
Other trip Oct 15, 2014
libby
AU
5.0 / 5Outstanding
"Lovely hotel with wonderful views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A beautiful scent greets one on entry to hotel lobby. Wonderful rooms, clean, great views, awesome breakfast, nice setting.
Genuine Expedia guest review
Other trip Oct 1, 2014
Nathalie
AU
4.0 / 5Excellent
"Great hotel, ok location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is very nice and in very good condition, rooms are very quiet, the harbor views are good (doesnt look at the "famous" bit of victoria harbor but nice anyway), location is ok. 45min -1 hr walking, 10 minutes in a taxi or 10-15 in the hotel bus which runs every 30 minutes to star ferry terminal. The dinner buffet is a tat expensive but very nice
Genuine Hotels.com guest review
7 night family trip Sep 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"perfect as all ways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our 3rd stay at the harbour grand and was perfect as always.this time we stayed on the 19th floor with comp breakfast afternoon tea and evening drinks what more can i say.
Genuine Hotels.com guest review
4 night trip Sep 19, 2014
A reilly
AU
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We chose a harbour view room with harbour club facilities. The view from our room was breath taking. The room was very comfortable and clean and extremely quiet. Staff are gentle, courteous and offer a high level of service. The habour club we used every day. Breakfast, afternoon tea, light snack and pre dinner drinks. Well worth the extra to use this facility. The bus transport which left on each 1/2 hr to Tsim Sha Tsui and return to the hotel we took advantage of every day. With the use of the bus, the hotel location was not an inconvenience, infact it's location was beautiful being right on the harbour front. On entrance to the hotel lobby you are met with the glorious view. The hotel came highly recommended to us - so we chose to stay and so now, we also highly recommend the hotel.
Genuine Hotels.com guest review
5 night romance trip Sep 17, 2014
Shop till you drop
AU
4.0 / 5Excellent
"Enormous hotel, reasonable location, does the job"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is enormous and is buzzing with people all the time. It's a nice place with a rooftop pool which has fantastic views. The rooms are nice, comfortable and clean and the staff are efficient and helpful. Nothing bad to report from our entire stay, though it wasn't particularly inspirational and I'd probably try somewhere different next time.
Genuine Expedia guest review
Other trip Sep 25, 2014
Chris
GB
5.0 / 5Outstanding
"By the sea yet away from the crowds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
lovely large room, amazing smorgasboard at night. Great being picked up from Airport Express train at Kowloon Station by free hotels shuttle bus.
Genuine Expedia guest review
Other trip Sep 9, 2014
fabi
AU
4.0 / 5Excellent
"Good location but service needs improving"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good quality hotel in a convenient location, spacious rooms and excellent facilities. Staff, however, were not very friendly or welcoming and their level of English poor, particularly in the restaurant. The dinner buffet was disappointing and very expensive.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
A Traveler
GB
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