"I will stayagain when visiting my son at Purchase."
My overall rating is more on the lines of a 4.5 because of a minor issue of bathromm cleanliness.Genuine Expedia guest review
"Very clean, very modern, very nice"
Nice hotel with great staff and great rooms. Room was ready for early check in (3:00pm) and staff was very curious and helpful.Genuine Expedia guest review
"Very nice hotel"
Great staff , Very heplfull . Very good breakfast. Rooms are spacious and well equipped.Genuine Expedia guest review
"Friendly staff, comfortable suites"
Wonderful place to stay. Met all our needs. Staff went out of its way to accommodate my husband, who is disabled.Genuine Hotels.com guest review
"4 pm check-in a pain!"
When I made the reservation, I didn't notice the 4 pm check-in time. I called and was told to call the morning of our stay and we would get a confirmed early check-in. That morning I called and was told there was no guarantee. When we arrived, I was given a room with a huge conference table in it. After a 30 minute wait and a change of personal at the […] front desk, we were upgraded to a very nice room. All this drama by the first person made the stay difficult since we were due at a wedding, 30 minutes after we finally settled in our room. Read moreGenuine Expedia guest review
"What a pleasant surprise!"
From the first time we arrived, everything was beyond our expectations. Room was big, clean and comfortable. The evening social hour was fun with great food and drink. Finally, breakfast was excellent and the coffee exceptional. I will go back in a heartbeat.Genuine Expedia guest review
"A Good Choice In Westchester"
This converted Summerfield Suites has a bit of a dormitory feel to it, with long hallways and bland common areas, but it is rather clean and pleasant. Check in (prepaid via Expedia) was quick and easy, and good information was provided. The regular ("deluxe") suite is fairly large with a furnished kitchen and separate bedroom through double doors, but […] suffers a bit from over-furnishing and an awkward layout. The work-desk and chair are in the line of entry, making ingress or egress tricky, especially with luggage. But otherwise, lighting, climate control, window treatments, kitchen, two TVs, couch & bed comfort, and bathroom furnishings are good. Our bathroom fan did make some horrible noises at first. This is a good choice for an extended stay. The free breakfast is extensive and delicious, and there are various drinks, snacks, and small quick meals available at a little store next to the front desk. The outdoor pool was OK, packed with noisy children though, and the jacuzzi was tepid. Lots of towels provided. The hotel has great access to several main arteries. It seems to be in a relatively safe area in an office park just west of exit 9 off 287. Bottom line, this is a very nice choice for visiting the Westchester area. The accomodations are comfortable, staff seems mostly competent and friendly, and you get a big full breakfast. Plus there are free drinks and hot snacks in the late afternoon Mon-Thurs. Booked via Expedia and saved $38 off AAA rate. Read moreGenuine Expedia guest review
My stay was great, overall with the room, staff was really curious only one complaint I had overall I traveled with 3 children everyone brought their apple devices the WiFi was horrible only my daughters laptop was working.Genuine Hotels.com guest review
"Great room, great service, but"
The suit was fantastic, the staff is wonderful! Here's the "but" - the pool opens at 10am and closes before 9 pm. I was beyond disappointed at that. Adult hours after 9 pm would have been great, being denied access to the pool after a long (long) hot day and major drive was seriously irritating. trying to get a swim in before checking out for my conference […] was stressful not relaxing. The same hours are set for the BBQ area but are not enforced, a group was enjoying that area until well after 1am (not an issue, other than the conflict of that vs the pool access.). Read moreGenuine Hotels.com guest review
Great hotel, clean room great breakfast and close to city and mallGenuine Expedia guest review
"Our second stay"
You get a lot of value for your money. Staff is very friendly. Spacious suite. Very clean and modern look. Well stocked kitchen for glasses, etc. Great complementary breakfast both hot and cold. We would stay there again. Offers complementary evening social hours during the week - we weren't there then but it sounds like a unique hotel experience for […] travelers. Read moreGenuine Hotels.com guest review
"Another Pleasant Stay"
The title says it all... This is about the 4th or 5th time staying at the Hyatt House and another great weekend. The only complaint I have is that the clerk at the front desk did not let my fiance check in because the reservation was under my name. We didn't think it'd be an issue because she used her credit card to book the room, but they didn't let […] her check in until I got there. Other than that, it was a quiet, comfy stay. Read moreGenuine Hotels.com guest review
"couldn't get nicer than this"
my husband, twin 1 year olds and i stayed here for the weekend since we were visiting family for the weekend. we got a 2 suite room and it was beyond beautiful and spacious. i was able to request 2 pack and plays without any problems or having to fork over extra money. i never had a better night's sleep than here. i wanted to take the bed and pillows […] home with me lol. i didn't get to use any of their amenities but the pool and gym looked nice. breakfast was ok. there was cheese and ham scrambled eggs, regular scrambled eggs, donuts, danishes, sausage, bread, bagels, fruit, cereals, coffee, juice and teas. the only thing i felt was edible was the bagels, coffee and the fruit was fresh and delicious. however my husband did enjoy the eggs and juice. and it's free, so it's not like i can complain too much. i was really impressed by how nice the staff was. i mean like everyone working there was welcoming, helpful and nice. also the convenience store in the lobby has a nice selection of things, the sodas weren't crazy priced, surprisingly but the beers were. overall, really fantastic stay. this is our official hotel whenever we have to visit new york Read moreGenuine Hotels.com guest review
"Best travel experience in years!!!"
This place blew away my expectations. I stayed for one night and they offered everything anyone could ask for. Great service, meals, beverages, comfort. Awesome!!!Genuine Expedia guest review
I highly reccomend this hotel. Amenities are beyond expectation. Free breakfast buffet, free dinner, free shuttle around town, pool, basketball courts..the list goes on. We has a 1 bedroom suite...very modern. Granite countertops, kitchen with stove and refrigerator, flat screen TV's in living room and bedroom. You can't go wrong. About a 5-7 minute […] from the heart of town with all the good shopping and resturants. Read moreGenuine Expedia guest review
We got a free upgrade to the 2 BR suite for 3 nights, didn't even ask for the upgrade. Will definitely stay here again when we return to White Plains.Genuine Hotels.com guest review
Hotel was really comfortable. staff was very polite and breakfast was really nice. Would stay next time tooGenuine Hotels.com guest review
"Don't forget to pack everything when you check out"
I loved everything about the hotel....especially the upgrade. However, upon leaving, I neglected to pack a pair of shoes....worn once, by the way. These shoes were never to be seen again. Were they thrown out with the trash? I doubt that was the case.Genuine Hotels.com guest review
"Great deal for a huge room"
Reserved a jr. suite and was given a 2 bedroom suite. Both rooms had bathrooms and there's a nice sitting room between them. The free breakfast and wi-fi makes the difference in rates for other hotels. Lots of entrances from parking lots so you don't have to walk outside for a long time.Genuine Hotels.com guest review
"Love this place!"
I've stayed here before, and this time was no different. When I got to my room, I sort of got this uncomfortable cigarette smell. I called the front desk to see if I could get another room and Steven (I believe that was the gentleman's name at the front desk on Friday, March 15th) was able to do so with no issues what so ever. He was very kind and considerate […] and I appreciate all his help. I stayed at Hyatt for two nights and didn't have any issues at all. One of the best hotels I've visited hands down. Keep up the good work guys! Read moreGenuine Hotels.com guest review
room was very nice. Breakfast was goodGenuine Hotels.com guest review
"Very happy with my stay"
I was in town for the bar exam (bleh) and the last thing I needed was to stress about my hotel. This hotel was definitely accommodating and comfortable. I got a 2 room suite, which I didn't need but appreciated nonetheless. The suite was clean and cozy. There was free breakfast, which was great, and on weekdays, there is a complimentary mini dinner. […] The gym is kinda small but clean and adequate. The service was impeccable as people were super friendly and it felt genuine. I would definitely recommend this place. Read moreGenuine Hotels.com guest review
"Very roomy and comfortable"
We have been traveling around the country for dance auditions and so having a comfortable place to stay is important. We only stayed one night, but wished we were staying in this kind of hotel everywhere we went.Genuine Hotels.com guest review
"good place for family but you need to have a car"
good room, clean and spacious. Good service and a nice breakfast as well as dinner for social.Genuine Hotels.com guest review
We were very happy with this hotelGenuine Hotels.com guest review
Me and wife had the best time there this was nice quiet and restful time for bringing in the New Year. The staff was very helpful.Genuine Hotels.com guest review
"Great family hotel"
Amazing hotel. Stayed here 11 years ago. The service is still the same.Genuine Expedia guest review
"Best I've found in White Plains"
Spacious rooms, extensive breakfast bar and nice light evening meals.Genuine Hotels.com guest review
Great room, great hotel. Two minor drawbacks: 1) minuscule pillows 2) no ice machine - you have to ask reception for ice or wait for the in-room freezer to make some, which overnight only produced 7 cubes.Genuine Hotels.com guest review
great hotel, with awesome service. very clean rooms nice amount of space in the 2 bedroom suiteGenuine Expedia guest review
We chose the Hyatt because it was about half-way between our son and grandchildren in PA and our home in Boston. Two-bedroom suites were ideal for our purpose. The hotel is clean, the rooms are large and the service was excellent.Genuine Hotels.com guest review
Lovely suite, large parking lot, wonderful experience. I will definitely consider going back there if I'm planning to go to New York again.Genuine Expedia guest review
"Very comfortable for family or business traveller."
Very pleasant experience, and pleasant surprise. Very comfortable, and good compliementary breakfast.Genuine Expedia guest review
"Travwl guidemce needs improvement"
Quiet and accommodating. It was a pleasure to have something to eat in the AM. Talked to some nice people at the next large tableGenuine Hotels.com guest review
"A parent pick for Pace Law School"
Very convenient to Pace Law School and the train station. The breakfast was excellent.Genuine Expedia guest review
"Nice comfortable hotel"
I was in Westchester for a High School Reunion and the Hyatt was a great choice for lodging. Pleasant staff, very clean and big room, an good pricing, all in all, great. I'd come back for sure.Genuine Hotels.com guest review
"A little out of the way"
Very nice hotel. Right off the highway. There were no restaurants onsite or nearby.Genuine Hotels.com guest review
"Served its purpose"
This hotes looks a little worn. I was disappointed that there are no grab bars in the bathroom. I know they have been required for many years so there has been no upgrade in that area. There was noise from a washing machine or similar machine throughout the night and I kept waking up.Genuine Expedia guest review
"Pleasant Place to Stay"
Clean, comfortable and well appointed. Would stay there again and recommend it to my friends.Genuine Expedia guest review
"Great hotel stay, you can't go wrong with Hyatt"
The hotel was very clean and updated. We booked a two-bedroom room suite, which also came with 2 full baths, living area, and full size kitchen with dishwasher, garbage disposal, etc. The staff welcomed us at check-in and were very accommodating to all of our needs. It seemed to be an adult friendly environment, and I am not quite sure what they offer […] for children, in fact I did not see many kids running around. There was a basketball court that we didn't get to use but it looked like it was in really great shape. This hotel was not our first choice because we were looking for something closer to the destination that we were going to, but it was a fantastic switch and I would recommend it to anyone looking for a good quality stay. Read moreGenuine Expedia guest review
Though only there one night - the room was great - check in a breeze.Genuine Hotels.com guest review
"Great location - good value"
This hotel is quite close to the highway - making it an easy stop on the way to NYC or if staying in the White Plains area. The hotel looks like it was recently renovated - new carpets, etc. However, our bathroom was old and therefore seemed dirty. There is a free weeknight reception with light dinner - really enough food for dinner, and a free breakfast […] every morning - so you really get a great value for the room price. Only complaint was our bathroom. Read moreGenuine Hotels.com guest review
"I will stay here again!"
Came back to visit my hometown and for a wedding. Couldn't be happier with our suite, the beautiful and convenient location and the cleanliness of this hotel. Will definitely stay here again.Genuine Hotels.com guest review
"Wonderful hotel , like your home"
Here in hotel you have even complementary diner in some daysGenuine Expedia guest review
"very nice place, bed was weak"
bed (queen) sagged in the middle a little, otherwise attractive and very large room,.Fitness and business centers very clean, not crowded.,Bkfast buffet very good. staff quite pleasant ; location very suburban, but 10min ride to downtownGenuine Hotels.com guest review
"Bad pool experience."
All was fine except for our pool experience. We had our grand daughter with us and there was a lot of rough play by pre-teen and teen boys with a lot of throuwing of a basketball in the pool (not a soft ball). She was hit in the head. There was also a excrement episode. Some child had an accident in the pool or their diaper and the parents obviously […] chose not to deal with it. We were told by someone sitting next to us there was xxx floating everywhere and sure enough there was! More supervision is needed at the pool by employees. Read moreGenuine Hotels.com guest review
all good, a little pricey for weekend stay but amenities were solid, free wifi and breakfast to boot.Genuine Hotels.com guest review
"Good for what it was"
We checked in after a nearby ballgame and the sheets on the pullout were dirty. The front desk did replace them as we requested. The paperwork indicated a reception during the evening and breakfast. Due to the holiday the nightly reception was cancelled. The breakfast was served earlier than the check in info indicated. There was no adjustment for this […] on the rates however. We were told when we went to breakfast that no additional food would be put out but that was rectified when more guest came down to breakfast. The overall stay was ok for a place to crash overnight with a pool but I knew it was in a business area prior to checkin. Read moreGenuine Hotels.com guest review
Very pleased and quite impressed with the cleanliness ...Genuine Hotels.com guest review
"Nice location limited services"
The hotel and staff were very good but we did not like that there was no restaurant. Also the snack shop was very limited. The shuttle never was available for the time we needed it. The morning breakfast starts too late to be enjoyed.Genuine Expedia guest review
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