"PV's Golden Crown Paradise"
Visitors need brochure on restaurant hours, dress code, reservation policies etc. It takes a few days to understand the restaurant procedures. Room service good, all employees friendly & happy but room service was always late & food cold. Quality of restaurant food good to very good. Bar service & personnel excellent- except they ran out of Jack Daniels! […] But bartender went on break & brought new bottle back so the day was saved!!! Overall a good experience. Read moreGenuine Expedia guest review
Love the Golden Crown and look forward to going back. Excellent food, great service and they treat you like family.Genuine Expedia guest review
"Beautiful views, nice rooms, barely mediocre foods"
We have returned to this hotel for our 6th time. Each time there seems to be less and less to draw us back. We return mainly due to the proximity of the room to the beach, the beautiful views and the good value. The food is mediocre at best...there is no doubt about that. They used to hang signs on repeat customers rooms...they did not do that nor did […] they invite us to the repeat customer dinner. The new beach chair cabanas have thin netting to cover them blocking zero sun leaving you exposed all day. Big mistake on their part. We have always felt like this was this was home away from home. They may have lost us this time Read moreGenuine Expedia guest review
"Great value, nice location"
The Golden Crown Paradise Resort is not the fanciest of resorts but it is an excellent value. The staff is very friendly and they keep the place pretty clean considering all the sand that can be tracked in. The food is nothing special but we went for the sun and water and not just to eat. Room service had better food than the buffet. We went with a […] group of friends and it all worked out beautifully for that kind of gathering. The beds were not as hard as I had feared nor were the pillows. I would have liked more shade on the beach to protect my fair skin but there was always plenty of room under the tiki bar to hang out. The location is awesome. Close to the airport and right next to the pier so tours meet points are within walking distance. If you want to go downtown, it is a quick taxi ride away. Read moreGenuine Expedia guest review
The outside areas and beach are superb. The food and beverages are very good. The rooms are a bit shabby and the staff is very inconstent. You either get a wonderful, friendly, helpful person or a surly unhappy staff member. This was our second stay here and we will have to think long and hard before we return.Genuine Expedia guest review
"A great get-away!"
We love the Golden Crowne Paradise so much that we enjoyed our second year in a row at this resort. The staff is friendly and welcoming, the restaurants are clean and classy and the view of the ocean is wonderful from just about any room. The pool is never over crowded and it's nice and quiet at night (minus the wonderful sound of the ocean). We were […] very pleased with our stay at the Crowne Paradise. Read moreGenuine Expedia guest review
"There are a lot better places."
Staff were friendly and nice always ready to help. Pool is ok, there are really only 2 bars both outside by the pool one has about 6 stools the other maybe 20. You can sometimes sit in the out door restaurant and have a drink if its not too busy, a nice sit-down bar would be nice. Food in the 2 restaurants that required reservations was good. Buffet […] breakfast was poor, not a good selection of food and no meat (bacon, sausage, etc.) Resort needs major renovation, painting--very old, needs a lot of work. The beach was good but the vendors came right up in the beach chairs and there are a lot of them, very annoying after the first 100. Read moreGenuine Expedia guest review
"Great adult resort"
Older but very clean. All staff were very friendly. The timeshare salesperson when you check in doesn't understand NO.....You have to get mad before he understands NO.Genuine Expedia guest review
"Adults only is the way to go"
Everything about this place was awesome. Awesome staff, great drinks, plenty to do, tennis courts were very well maintained, beach was amazing, etc... The only real bad thing I could say was that the food was a 2/5 at best. Just awful. But other than that, like I said, it was greatGenuine Expedia guest review
"Great all inclusive resort for adults only"
I stayed in the adult only resort. The staff was very friendly and helpful. The rooms were very nice with an awesome view of the ocean and grounds. The location of the resort was great. Near the dock, the mall, walmart etc.. The food was plentiful but average. All and all I would stay here again and recommend it to others.Genuine Expedia guest review
"Great adult only resort."
You would find it hard to come across a better hotel staff in Mexico, plus they are really friendly to you even after you turn down their free breakfast offer to listen to the time share pitch. Highly recommended.Genuine Expedia guest review
"A fantastic Resort for adults only"
This resort hotel was quite pleasing. The staff was always more than friendly, and were not only pleasant, but also full of information of the local town and life, and some of the common pitfalls for travelers to avoid. The rooms were always clean and comfortable, and the hotel is maintained very well. This hotel is adults only, so more inclined for […] a couple's romantic get away. The sister hotel that is located next door, and attached so that you have access to the restaurants there also, is more inclined to a family vacation with a children's waterpark in the middle courtyard. The restaurants ranging from casual buffet to 4 star Italian and Japanese fusion, never seemed to disappoint. The dining is so fantastic here that even the Tiki bar on the beach has a fresh sushi bar stocked with fish caught daily. One major caveat to the dining on an all inclusive trip is that you get only one voucher (good for each party) for a meal at one of the fine dining restaurants in the sister hotel, so you must make a choice of Italian, Japanese or French. All other restaurants are not restricted, and you can dine as you please. Also of note is that if you book this hotel as a package that is all inclusive, gratuity is included. I was initially leery of this, fully expecting to still tip the staff. But my fears were unfounded, as the excellent service of the staff was never dependent on a tip, nor was one ever expected. In all, this was an absolutely fantastic resort to stay at. Read moreGenuine Expedia guest review
"B+ for Golden Crown"
Great value for an all inclusive. Be sure to make a dinner reservation at either Salvador's or the Paradise before 2:30 each day, otherwise the buffet option seems to be the same food each night. Barwise, the tequila was top shelf and beer was Mexico's domestic Tecate. Additionally, the nightclub owned by the hotel across the street was also included […] w/free drinks. Only downside to the hotel was the "no pressure" time share presentation that is forced on you at check in. Other than that I'd be back in a heartbeat! Read moreGenuine Expedia guest review
This was from far the best vacation I have ever had. Definetly I wil go again.Genuine Expedia guest review
"Great honeymoon stay"
Absolutely great value. Staff is awesome, attentive and accommodating. Drinks are good and most of the food is pretty good and clean.Genuine Expedia guest review
"timeshare sales at check in, limited food choices"
Too many people try to sell you things on the beach, timeshare guy right next to the hotel check in desk, who tried talk to us about timeshare right after we checked in, we were very tired after long flight when we arrived, and this guy was trying to hard sell us stuff, this almost ruined our vacation before it even started. this hotel is a joke, there […] are better ones. food choice were very limited, the restaurants require reservation all taste the same, with only 4-6 main course food options. so if you stay there for more than a few days, you will get sick of the same freaking food. will go with a different hotel next time. Read moreGenuine Expedia guest review
"Happy in Puerto Vallarta"
Nice Place. Enjoyable atmosphere. Vendors were intrusive but with a firm No Grasicias we moved a long... All else was good.Genuine Expedia guest review
"Great time "again" in PVR"
Our 2nd time at this hotel. Great service, friendly staff, awesome location!!! Everything was perfect!Genuine Expedia guest review
"it was fun"
i have so much fun i recomended.. i will staythere again soonGenuine Hotels.com guest review
"Delivers the goods"
I was pleasantly surprised by my experience at Golden Crown. It was my first "all inclusive" experience, and I assumed that having paid ahead of time would create little incentive for the staff to give my wife and I a great experience, but I was wrong. Beautiful and convenient location, very friendly and helpful staff, and friendly fellow travelers […] as well. Opportunities to do plenty of activities or just to chill. Separation of adults-only and family resort a big plus for those of us who prefer vacations away from the chaos of children. Biggest drawback for us was the food, which was very average. On the other hand, 24-hour room service was a plus, so long as you don't quibble about what you're eating at 2am. Some people were annoyed by the locals scoping the beach to sell stuff, but I found them for the most part very respectful and friendly. This resort is moderately priced and delivers the goods for the price. I recommend it. Read moreGenuine Expedia guest review
This was my forth trip to PV, always staying at the same hotel...Golden Crown. I must say each time, the service continued deteriorate to the where after this trip I said , "NO MORE". Its not like its the cheapest hotel.....for approx the same cost, you can choose from one of numerous other resorts where the service will be of a significantly higher […] caliber. The "restaurants" that they have onsite have also gotten worse. To summerize, this was my last visit to the golden (crap) crown resort. Read moreGenuine Expedia guest review
"Puerto Vallarta Paradise at the Golden Crown"
This was our Fifth time going to Puerto Vallarta and staying at the same resort. We love it! Everyone is very friendly and always helpful. Great time, great service and food. We are planning on going again for our 25th Anniversary in two years.Genuine Expedia guest review
We have stayed at this hotel 6 times now and can't wait to return. The quality of the food and service can not be beat for the price. The staff and crew keep everything looking just great.Genuine Expedia guest review
"Awesome resort for a relaxing vacation!"
Our stay at the Golden Crown Paradise Club was absoutely wonderful. The staff was excellent, friendly and helpful. The room was clean and comfortable and the view is perfect from every single balcony in the complex. I personally watched the night staff cleaning the pool area for hours ... sweeping the tile, wiping the tables and chairs, cleaning the […] pool, trimming the hedges and keeping everything in overall great shape. It was nice that the resort was adults only. There weren't any kids to deal with in the pool or the hot tub or the restaurants. If there is only one thing I wasn't overall impressed with, it was the food. The food at the restaurants was, in my opinion, just okay. It wasn't horrible, but nothing to rave about, either. For being all-inclusive, it was good enough. The BEST item on the room service menu is the french toast. If you order anything at all for breakfast, make sure it's the french toast! Read moreGenuine Expedia guest review
"Had a wonderful time!"
The hotel and staff was great! The location was safe and within walking distance of shopping at the cruise ship port. The food was good and the menus changed offering a different cuisine for those staying. The food was not as good as I have had on cruise ships, so I was a little disappointed there but I still managed to gain 5 pounds! The sister hotel […] where you could have children had an AWESOME kids pool area with pirate ship etc. Any kid would love it. It was a smaller hotel so it made meeting up with friends easy -- no phone was necessary. I would go back again. The beach was clean and beautiful complete with chairs and shelter -- the day trips were awesome. To much to do for a 5 day stay -- I would go back again and again. Read moreGenuine Expedia guest review
"Best Value, Best Staff, great location - we'll be going back next year!"
This is an older property, formerly Plaza del Oro, right next to the marina. The staff are great and there is low turnover, so you see the same people year after year. It's an unpretentious hotel property with all the amenities needed. Several really good restaurants located on site along with the buffet and snack bars, so there something for everyone. […] Many, many guests have gone back year after year and I'm ready to join "the club." Great value, nice beach, close to a supermarket and internet cafe. Catch a booze cruise to Yelapa or Las Coletas from the marina which is a block away, or go fishing. Nice spa on site or go across the street for an even better value. A cab ride into town is around $4 and there's so much to see and do there. Read moreGenuine Expedia guest review
"good hotel but"
The biggest problems were the vendors on the beach along with the hawking at the air port. We were in Puerto Villarta 10 years ago and did not experience any of the persistant hawking both at the air port and the down town area. very dissapointed about both places. The hotel was good and clean and the people working there were very friendly and helpful. […] The food was ok. Would not come back to Puerto Villarto unless they change and control all the vendors at the airport, downtown and the beach. Read moreGenuine Expedia guest review
"Will go again and again and again"
This was our 4th stay at the Golden Crown Paradise. It truly is a paradise! I recommend your stay there. You meet so many people and develop lasting friendships!Genuine Expedia guest review
"Very Relaxing as long as you're Relaxed"
Great views from your room, directly on the beach, limitless food and drink, very clean (but short, hard beds and lumpy pillows) and only a 14 peso bus ride to old town puerto vallarta. My hubby and I are in our mid-twenties and stayed for a week and had a wonderful time. If you're looking for a party scene, don't come here since most of the clientele […] are in their 50's-70's. However, my hubby and I are old school and loved the atmosphere of people just chilling and enjoying the sun. Waitstaff is a little slow but keep the dollar bill tips coming and it picks up usually. Stick to Mexican food and tequila drinks on the menu and you won't be disappointed. Tip: Before you go book the 'Outdoor Adventure' with Puerto Vallarta Adventures. It's 6 hours long, including zip-lining over canyons, through waterfalls and being dunked in cool pool water. Most fun we've had in a LONG time. We also did the Las Caletas and found that somewhat boring, and we did rhythm of nights and thought it was Okay but we've seen a lot of Vegas shows and Cirque Solel so we really weren't impressed. Also, DONT take a taxi to the maritime from this hotel! It's only a block away and a less than 5 minute walk but they wont tell you that at the front desk unless you ask. We'll definitely return in the future! Read moreGenuine Expedia guest review
"Another great visit!"
We have stayed at GCP 4 times now and enjoy the hotel and especially the staff. It is an older hotel but very well maintained.Genuine Expedia guest review
"Not what the photo's look like."
Our view was nice from our room and the pool, that is all the nice things I have to say. Our ocean front room was two double beds because the panamerican games were going to be starting, even though the head board was a king. Food and drinks were not anything great, and the service was so slow. We stayed only 1 night then moved to a new hotel for the […] rest of our stay. The whole complex was old. We also had a lot of people come to sell us items on the beach. Read moreGenuine Expedia guest review
Good value for the price. Great location, nice beach. Food was good and bar service was very good. Nice pool at the adult only location. They did not make up our room one day, and they limit you to two "included" bottles of water per day - should be unlimited. Overall the property was clean and comfortable.Genuine Expedia guest review
"Fantastic Vacation - Minor Issues - Will Return"
Overall, I had an excellent time at the Golden Crown Paradise in Puerto Vallarta. The staff were great, and with the exception of the Buffet (on the family side) the food was really good! The Buffet was not good at all, although I did like the expresso machine. Just wish they had hashbrowns more often, real sausage (instead of cut up hotdogs) for breakfast, […] and a bit more variety overall. The adult pool and pool bar service was excellent. I enjoyed playing volleyball in the pool, and meeting so many wonderful vacationers at the resort. All of the specialty restaurants were great, and the adult pool side restaurant had some tasty treats as well. The mattress on my bed was harder then I prefer (but I survived). Experienced a minor leak from the pipes that left a slight smell in the room. However, the manager offered to change my room with an upgrade ... so I can't really complain. It is an older resort, in an older part of Puerto Vallarta. It is near a Walmart and there is a supermarket within a blocks walk. The beach vendors are plentiful and somewhat invasive. They will try to get you into a time share presentation. If you have been here before, they have a wonderful dinner for returning guests. I give the Golden Crown paradise 3 stars overall. The adult pool, specialty restaurants and pool bar service staff get a full 5 stars! Read moreGenuine Expedia guest review
"Nice location, great food"
The specialty restaurants are excellent. Go to the Paradise restaurant as many times as you can. Fujiyama is great as well. Hotel is in a great location and walking distance to the shops and marina.Genuine Hotels.com guest review
We were very impressed with the hotel and staff. Everyone was extremely helpful and delightful and we were treated very well. We would highly reccomend this hotel. Its was a great stay and we would love to go back next year.Genuine Expedia guest review
"Relaxing hotel, with awesome guests!"
Okay, so this is Puerto Vallarta, not Cancun & def. not Punta Cana, but for the price you pay, it's a great deal! The room was well air-conditioned (a must during the 90 + degree weather) cleaned everyday, comfy bed & pillows. The pool is nice and clean, plenty of lawn chairs to lounge on. Now the food: I would give it a C minus. I am not a picky eater, […] but I do like variety. Same tacos, beans, rice & beef for lunch and dinner. Same eggs and sweet bread for breakfast. TIP1: go out to downtown (el Malecon) and have yourself a nice dinner every night. We went to "La Langosta Feliz" and had the most amazing sea food platter...omg I'm still dreaming about it. Snack bars are only okay, offering nachos and taquitos. Bars actually have premium drinks (Johnny Walker, Corona) but u have to ask for them. TIP2: change some dollars to pesos. You will get a better deal on everything if you use pesos instead of US dollars, the hotel will not change, you need to go to a nearby bank. TIP3: Being the affordable place it is, you will mingle with a lot more guests that are Mexican locals than I was used to at other resorts, but they were so nice and friendly! Don't be scared to strike up a chat with them, they are hard-working, educated people. We met some great couples. The only thing that dampened our trip was that a group of vet. students came for a night, and being teenagers, kinda got out of control with all the alcohol, but okay. Beach is okay, kinda rocky @ some points. Lots of vendors Read moreGenuine Expedia guest review
"Will definately go back."
After traveling all the way from Chicago and having a 1 stop flight all I wanted to do was get in the room and take a shower that of course did not happen. They made us wait an hour and half before given our room. When we finally were given our keys to the room I was disappointed because the room had not been cleaned.There was food on the table, bed […] unmade, bobby pins and empty lotion bottle in the washroom. They quickly sent a maid to the room who apologized and stated there must of been miscommunication from the front desk because she thought the room was still occupied. I did not mind the mix up because they were very apologetic about the situation. Regardless of the bad first impression I had a great experience. The food was very good, room service fast, and all the staff was very friendly. Bartenders greeted my boyfriend and I every morning and had our drinks favorite drinks prepared by the time we made it to the bar. I had a great time and have been recommending friends and relatives to go one day. Read moreGenuine Expedia guest review
"Great staff and great location!"
Hotel was clean and the staff was fantastic! Facilities were great and well maintained. Awesome spot on the beach and close to everything. Would definitely go againGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Guest, Thank you for staying at Crown Paradise Golden and for taking the time to post your comments about the visit. We are thrilled to know that your experience was memorable, highlighted by the excellent service provided by our staff. We look forward to having you as our guests again and make every effort to exceed your expectations. Kind regards, Katarina
We booked Crown Paradise Golden a bit last minute, but by the photos posted by the resort, it seemed like a fantastic deal. Unfortunately, when we arrived the resort did not meet our expectations. It is still a decent resort, but I found the photos online to be very flattering/misleading.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Guest, On behalf of Crown Paradise Golden I would like to apologize that we did not meet your expectations. We pride ourselves on giving every guest that stays with us an amazing vacation. I was a bit surprised that you did not enjoy our food options as we are very fortunate to have some of the best chefs in Puerto Vallarta on our staff. We hope you will consider returning in the future to give us a second chance to provide you with an unforgettable holiday. Sincerely, Katarina P
"no go zone"
horrible hotel/s very old , same boring food everyday and of a very low standard . drinks are average at best the only good thing about hotel is its walking distance to maritne and wallmart but thats no bonus stayed at another hotel here in puerto vallarta ; beuna ventura grand was the same price there abouts and far far superior in every aspectGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear j p, Thank you for taking the time to review our hotel. We apologize for not having met your expectations. We always care about our valued guests and read carefully every comment to follow up with the proper department. Once again thank you, as guest comments are appreciated to improve areas of opportunity or continue our good work. Kind regards, Katarina P Community Manager
"After 4 years was very disappointed"
We have stayed at this resort many times before and it has always been pleasureable, however this year not so much. The service has really gone downhill, alot of local mexicans were staying at the resort which is okay with me, what is not okay is they all received priority treatment while we often went with no service at all. I feel for a place that […] relies so heavily on the tourism industry that the true tourists should be treated better. Unsure if i'll stay there next year or not!! Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Lisa, First of all, thank you for your loyalty and continuos visits to our resort. We’re sorry you left with the perception that our service was not as usual, and I’d like to apologize for that. This was clearly not our intention. Thank you very much for your comments, and I hope we have the pleasure to welcome you back and show you our improvements on your next visit. Kind regards, Katarina P Community Manager
"Our "HOME AWAY FROM HOME""
We have been coming to this hotel every year for the last ten or eleven years. We have found the food in the five "a la-carte" restaurants to be generally very good. The food in the "casual-dining" restaurants and snack areas is completely acceptable, and on occasions it is also very good. One of the reasons for our frequent re-visits to this hotel […] is the exceptional staff, ---- they simply cannot do enough for you in an effort to make your stay a memorable one. The hotel is not new, and quite narturally is beginning to show its age, however the new management are obviously recognizing this and are currently in the process of making considerable renovations, and we understand that further renovations are being planned for next year also. We are looking forward to this work being completed and spending many more very enjoyable vacations at this resort. Read moreGenuine Hotels.com guest review
"Really fun resort"
We had a great few days here. The food, activities and drinks were all awesome and the staff were friendly and (mainly) very helpful. We had a few frustrations with ordering room sevice (i.e. breakfast on our last day did not arrive when we'd asked for it which was annoying since we had to leave early that day, the booking system for dinner was a pain […] on a couple of occasions) but overall we had a lot of fun and I would recommend this to anyone going to Puerto Vallarta. Read moreGenuine Expedia guest review
"Fun in the sun"
Very friendly, helpful staff. A few minor issues with room on check in, missing light bulbs, balcony door wouldn't lock and toilet was leaking, all above we're dealt with as soon as reported. Beds are hard, however foam toppers are available. Variety and freshness of food was good, quite tasty. I would like to see mini fridges in the rooms. All areas […] of hotel kept very clean. This is an older hotel, however staff work hard at keeping it up. Plenty of lounge chairs on both beach and at pool. Drink service at both beach and pool good. Read moreGenuine Expedia guest review
We stayed here for 4 nights following 2 weeks of touring round Mexico. We had an Ocean view room which was really good, except very noisy air conditioning. On our first night we had to report we had a leak in in the ceiling from the floor above, as it was 11pm we were given towels to but on the wet floor and told it would be rectified the following […] morning. The leak was repaired, it then took a day for it to stop dripping, fortunately, it wasn't on to anything important, or we would have demanded a room change. On booking I had specifically requested a no smoking room, which we were not intially given, we asked on check in and the room was then changed. The resort was quiet, with no children just what we needed after touring. The food in the restaurants was good quality and appeared to be freshly prepared. The staff were helpful. Some of the beach vendors could be a bit annoying. We saw baby turtles just hatched that morning being released into the sea. I would go back to this resort. Read moreGenuine Hotels.com guest review
""Golden Crown is Paradise""
Have stayed at the Golden Crown and the Crown Paradise numerous times. Actually back in the early 80's when it was the "Playa de Oro". The location is great and the staff is fantastic. The "Golden" is adults only and the staff knows this, Salvador's is lovely for an intimate dinner. The beach side bar is so relaxing in the morning, have some fresh waffles/fruit/coffee […] with your toes in the sand. In the evening go for sunsets and sushi with a happy hour cocktail. This is not like your typical 500-800 room resort in Nuevo Vallarta. It's a super place for a couple or couples to go and have fun on the beach and get into town in a few minutes. Enjoy! Read moreGenuine Hotels.com guest review
Good adult only place. Very small room. The food was fine for a 3 star hotel. Very quiet location.Genuine Expedia guest review
"Another Great Stay!"
Once again our stay at the Golden Crown Paradise Hotel in Puerto Vallarta was excellent. This was our 8th time there, our home away from home. Every visit we are greeted by friends, both staff and other guests at the hotel who also visit year after year.Genuine Expedia guest review
Lo único que faltó para hacer la estancia placentera al 100%, fue el aire acondicionado de la habitación. No enfriaba prácticamente nada y por más que lo reportamos siempre estuvo igual.Genuine Hotels.com guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Hola Freddy, Gracias por sus comentarios, le pedimos una disculpa por el inconveniente con el aire acondicionado. Esperamos que nos brinde nuevamente la oportunidad de recibirlo muy pronto y superar sus expectativas en su segunda visita. Saludos, Katarina P
El hotel es bueno, pero en general es viejo. La zona de la alberca y la playa es excelente, pero el cuarto no es agradable. El aire acondicionado es viejo y hace mucho ruido, las camas viejas, tele vieja, etc.Genuine Hotels.com guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Estimada Melissa, Agradecemos el habernos escogido para disfrutar su reciente estancia en nuestro hotel. Queremos darle las gracias por el tiempo que le tomó escribir y compartir sus comentarios. Su opinión es muy importante para nosotros y la retroalimentación que nuestros huéspedes nos dan es muy valiosa. Esperamos tener la oportunidad de darle pronto la bienvenida nuevamente. Saludos, Katarina P
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