"Great location and beautiful ocean views."
We had a wonderful time and a great stay at the Crown Paradise Golden. The beach is just beautiful there. The pool area was crowded and hard to find two lounge chairs together. The music was a bit loud but others liked it. Wish the hotel could do something to limit the vendors selling their goods from bothering you so much. It was constant and the same […] people came back over and over. That made it hard to relax or to read. There seemed to be fewer vendors if you go to a different section of the beach. Other than that it was perfect. It was a very good value for the price we paid. Hotel had been freshly painted and is well maintained. Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Beth, Thank you for taking the time to leave your feedback following your recent stay with us at Crown Paradise Golden. I was really pleased to read that we met your expectations in terms of the facilities and most importantly the service we provided you with. I have also taken note of your observation regarding the lack of the chairs on your balcony and should you visit us again I will personally ensure this situation doesn’t repeat itself. Once again many thanks for staying with us and we hope to welcome you back in the near future. Kind regards, Katarina P Community Manager
"Great week getaway."
What a lovely time my boyfriend and I had here at the Golden Crown Paradise. It surpassed most of my expectations. In a brief review I'll say the beach, pool, location, and bars were fantastic. Our favorite spot was the canopy bed on the beach. A must see is the Rhythms of the Night tour which you can buy from the vendor or the tour desk in the lobby. […] It's ~110$ but it was the best part of our vacation. The hotel is within walking distance of the port where most tours go out of so that's a huge plus! The only downfall which I did expect from the other reviews was the food. The Paradise restaurant which required a reservation was in fact the worse meal we had. We even cancelled dessert because we just wanted to get out of there. I wish they stayed to more traditional Mexican food. For example during lunch and dinner they didn't even have tacos on the room service menu but did have burgers. All in all everything was awesome and I'd go back in a heartbeat. Next time I'll stay longer. Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Ali, Thank you for sharing your experience regarding your recent visit to Golden Crown Paradise. We’re delighted to know we surpassed most of your expectations and provided you with great vacation. I’m sorry to hear you were disappointed with the food. Although we do not offer tacos on the room service menu, we do have the most delicious ones at The Grill beside the pool. We’re looking forward to seeing you soon, and we’ll certainly use your comments in a constructive manner as we continually strive to improve. Warm regards, Katarina P Community Manager
"Beautiful hotel close to the beach"
Was looking for a place where we could hang out on the beach during the day and go out to clubs at night. This place was perfect for both purposes. The servers were really nice, bartenders were generous and the food was good tooGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Tiik M, Thank you for your feedback. We’re glad we were able to fulfill your expectations and provided you with great service, food and relaxing time at the beach. Come back soon! Katarina P Community Manager
"Nice resort, great location"
Food was pretty good, would suggest more options at adult side buffet. Drinks were good, top shelf liquors available. Beds were comfy, room was okay, but all rooms need a fridge with cold water and bottled beer/mini bar. Seemed to be a towel shortage as well. Staff all very nice and helpful. Amazing sunsets, and enjoyed 6pm sushi. We'd stay again, been […] on 20+ all inclusive vacays thru Mexico and Caribbean. Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Renee, Thank you for staying at Golden Crown Paradise and for taking the time to post your comments about the visit. Our goal and mission are making sure that our guests make the most of their experience while staying with us. We appreciate your positive feedback as well as the points you mentioned that can be improved. They are vary valuable to us, and will be shared with our team. It will be an honor to have you as our guests again and make every effort to exceed your expectations. Please feel free to contact us for any assistance in the future. Warm regards, Katarina P Community Manager
i was amazed by the amount of people who have returned year after year customer service is @ 110% i will go back awsome experience highly recommended.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Ho, Thank you for your visit and for your positive comments. We’re looking forward to welcoming you again, as your recommendation is greatly appreciated. Kind regards, Katarina P Community Manager
"Nice Place, Nice Price"
We enjoyed our stay at Golden Crown Paradise. If you are picky, this is probably not a place for you, but we enjoyed our time at the hotel with a beautiful view.Genuine Expedia guest review
"Excellent customer service"
The service and staff at the hotel were excellent. The food was very good. I was a little annoyed about the people at the desk by the reception trying to get us to attend a presentation, but on the other hand I realized they were doing their job. I will definitely return to this hotel.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Daisy S, Thank you for posting this great feedback. It gives us such joy to know that you fully enjoyed your vacation, and that the service of our staff was exceptional! Once again thank you for your generous comments, and we certainly hope to see you soon at Crown Paradise Golden. Warmest wishes from Puerto Vallarta, Katarina P Community Manager
If you want to be pampered & spoiled-Just GO !!! Great very clean rooms, heated pools, endless beach, wonderful food and a staff that's off the charts !!!Genuine Expedia guest review
"Thanksgiving 2013 at Golden Crown Paradise"
Booked an all-inclusive in Puerto Vallarta, Mexico including airfare from Phoenix at tthe adults only Golden Crown Paradise Resort. My wife and I were also able to use the sister property. Between the two properties there were five specialty restaurants. The friendliness of the staff was superior and the value for money was excellent. It is somewhat […] of a dated property that has undergone some renovation with continued renovation at the sister property. However, the property including the rooms was very clean. The food was acceptable but nothing special. The service was very good including the waiters, hotel staff, bartenders, etc. The gym or workout facility could use as update as the equipment was quite old. The location is very good. We would stay at the Golden Crown paradise again if we could seecure the same good deal. Read moreGenuine Expedia guest review
"Great resort right on the beach"
The food was very good. We ate dinner at 4 different places and all were tasty. Lots of activities, pool volleyball and bball, bingo, games, nightly shows. Lots of lounge chairs and beds by the pool and beach. If we had to state a con, it would be all the vendors on the beach, but just say no gracious and they move on.Genuine Expedia guest review
"Close to the airport"
Upgraded to oceanfront deluxe room when I first booked this hotel. We were given the last room on the ground floor, really bad location. Air conditioner was not working, had to have maintenance come in. Requested to change rooms but was told they were full. Antonio the manager, did move us to the third floor with ocean view the following day. We would […] have been happier with the change except that people below us or beside us were smokers. We had to contend with second hand smoke throughout our stay even with the patio door closed. We would have liked to leave the patio door open to hear the lapping of the waves and catch the ocean breeze. Oh well. The room was nice and kept clean by Victoria. Other I staff were nice. Angel and Roberto our bellboys were very helpful and cheerful. Food was average, did not have a chance to eat at the specialty restaurants. Used room service a few nights, good service by Juan. Overall, we had a good time. Read moreGenuine Expedia guest review
"On beach and close to port"
We like staying there, but my husband uses a walker now and this place is not set up to handle handicapped people.Genuine Expedia guest review
My 14th trip to the crown.............will not go any where else...........for the reasonable rate they cannot be beat.Genuine Expedia guest review
"Great hotel, staff make it excellent"
My wife and I have been here several times and while the hotel is nice, the staff and their willingness to take care of all your needs is what really sets this place apart. Friendly and helpful staff and a great resort will bring us back for years to comeGenuine Expedia guest review
"Hotel in process of remodeling some sections"
We did not realize the hotel was in the process of doing some remodeling. There were some sections/restaurants that were not open during our stay (first week of Oct2013). The front desk is always very helpful. The room was cleaned nicely every day. Love the beach. Pool and hot tub were nice.Genuine Expedia guest review
"Great for the price"
Would not describe the hotel as elite or posh by any means but VERY, VERY enjoyable for the money. Great staff.Genuine Expedia guest review
"Great value for your money!"
Amazing authentic mexican food; main reason why I strongly agree why Mexican natives also choose to stay here. For an amazing price, you get a clean room with all the basics, all the rooms have an ocean view. The waiters and bartenders always go above and beyond, very kind people that enjoy their job. The alcoholic beverages are 5 stars; name brand […] alcohol. About 3 minutes from the Maritime terminal; we had several tours and this was very convenient; we watched many take taxis. Not a noisy hotel; they close the bar at midnight so you get a good night's rest. They have new beach beds and chairs (not pictured on the photo); very relaxing being at the beach. The only thing I recommend is not to buy into the club membership from the beginning. I was suckered into signing up for a 90 minute presentation for a discounted $20 massage. I ended up losing $20 since I didn't want to use my valuable vacation time listening to a timeshare infomercial. Purchase your tours outside hotel. This hotel is close to a market that is very similar to a Walmart; Walmart is a little further away, but still within walking distance. Excellent choice is your on a budget, looking to have some fun and eating delicious authentic Mexican food. Read moreGenuine Expedia guest review
"best hotel I've stayed in"
This was the best hotel I've stayed in. I liked the all adult, all inclusive. staff was friendly. I got my hair braided on the beach, I love it so easy to take care of. Only thing I didn't like is we saw 1 big cockroach crawling across the floor as were leaving, my husband stepped on it twice.Genuine Expedia guest review
"Time share nightmare"
This resort was over run with time share salesmen. On our second to last day a large group of high schoolers showed up and were very loud and obnoxious. The staff were indifferent to our requests and at times rude. I will not go back to this hotelGenuine Expedia guest review
"First trip to Puerto Vallarta."
We enjoyed the trip however we would have enjoyed it more in April or May. Will NEVER go in August.It was beastly hot and humid . We spent afternoons in our air conditioned room. The people are friendly and hotel staff and shop keepers all spoke english, comunicating is not a problem. I ,goofed up by bringing large american bills, next time will bring […] more 20's and 10's. The exchange at the airport is simple to use and our hotel would convert money for us if they could. We visited the Malecon[boardwalk] many little shops, very pretty views of Banderes Bay. The pirate ship show and dinner was a blast, wish it had been a little cooler weather. We did the city bus tour which was very informative, we crept up a rocky dirt path to the top of a mountain and visited a tequila factory, very old and primitive. Of course tequila was for sale. We stopped for lunch at El Eden and had a wonderful steak and seafood platter. This tour is over 8 hours so plan to spend the day. Read moreGenuine Expedia guest review
"very nice , hotel close to the beach, great"
Excellent, That is what I wanted, to be in touch with the local people at the male con.Genuine Expedia guest review
"Things I wish I would've known..."
1. The beach is not private, therefore there are vendors everywhere coming up to you every 2 minutes asking if you'd like to buy something. And you have to tell each one "no thank you" at least 3 times to get them to walk away. 2. The food is not good. The best place to eat here is the snack bar at the pool. Every night we had to order room service […] because our "reservation only" dinner was not so awesome, and even the room service didn't help much. 3. They must turn the ac's off at night or something, it would be cool during the day but get quite toasty at night. 4. The staff in no way wants you there, they were all very unhappy to be there. Except the pool bartender, he was great! 5. The pictures are very misleading. This is a very small hotel, with a pretty small pool. If you are choosing this place for the quiet (no kids), think again. There is a hotel next door that is literally touching this one and you can hear everything. Not that big of deal for us, but again if you are wanting quiet its not gonna happen. There were guests that kept us up all night for two nights straight and the hotel wouldn't do anything about it. 6. The beds are rock solid Read moreGenuine Expedia guest review
"Good hotel for the price"
The hotel was fine, food was good some nights and not some. The most disappointing part was all the teens that were staying there. We talked to several loud teens who were NOT 18. I would only return to this hotel if we couldn't afford the villa premiere again.Genuine Expedia guest review
"Decent resort but small with much to be desired."
Our stay was okay. The staff was very friendly, helpful and upbeat, and that's why I'm giving 3 stars, otherwise it would be 2. Other resorts I've stayed at were much larger with more than one pool and more places to eat to choose from, so I was a little disappointed in the overall size of the resort. Our room had repairs that needed to be done (the […] toilet continuously ran unless we left the lid off and guided a piece back down every time we flushed, the tub didn't drain when we took showers, and the water pressure just basically sucked, with NO water many times). Our pillows were hard as rocks. The remote to our tv didn't work when we got there, so we asked for another one which they brought up right away, but guess what...that one didn't work either. We figured with the way it was going we just would go without a remote from that point on. Good points to the resort were, as above, the staff, and by the pool they served tacos, and those were delicious. In conclusion, however, I wouldn't stay at this place again. Read moreGenuine Expedia guest review
"AWESOME! FOOD ARE GOOD, STAFF ARE SO FRIENDLY!"
I love this hotel a lot. It was better than what I had expected. I went with my boyfriend, and we both love the environment. It is SO CLOSE to the Mariner terminal where you depart for touring. This hotel is all inclusive, food are really good and variety. They have Italian, Japanese, French, and Mexican food for dinner (dress up). And there is a nitro […] club, and their shows are very good to watch. (it is free) They have many activities, water volley, kayaking, and more cooking class. I WOULD HIGHLY RECOMMEND THIS HOTEL. We stayed there for 7 nights. We did not want to leave on the last day at all since this place is such a PARADISE. Read moreGenuine Expedia guest review
"A favorite in Mexico"
We've been coming to the GCP for about eight years. This hotel is a great place to stay. While it's an older property, they take good care of it. There are some minor things that could be improved but nothing that ruins a vacation. The staff? GREAT. We've come to know many of them over the years and love returning to visit them. They work very hard […] and treat the guests with respect and friendliness. The food? Really good. I've never, ever gone hungry there. If your portion is too smal, ask for a second one. If they don't have what you want on the menu, ask. They are happy to accomodate if they have the ingredients. The drinks? Great! They pour with heavy hands and if you want "premium" liquor, just ask. The rooms are always clean. The one complaint I would have is that the air conditioners don't work great. The rooms tend to get pretty warm and it's hard to cool them down. Read moreGenuine Hotels.com guest review
"No kids= Awesome!"
While checking in, we were immediately greeted and offered beverages. Our room was just what we expected. Bed was comfy, bathroom was nice and always stocked. View was awesome. The food from the restaurants was surprisingly really good. Lots of places to lay out and relax and the beach is steps away. The service was always top-notch. Everyone was super […] friendly and welcoming and accomodating. You have access to the neighbor hotel, but they don't have access to this one which was nice. Overall, I enjoyed my stay, I would recommend to others and I'd probably stay here again if I visit PV. Read moreGenuine Expedia guest review
"Great for couples!"
Everyone was so friendly and really cared about our experience their! My wife and I will definitely be going back!Genuine Expedia guest review
"My experience at the Golden Crowne Paradise"
The location to town was excellent, the hotel itself needs more work, the better buffett is located in the kids area so unless you travel with kids, I would not recommend this all adult hotel, the pool was like bath water, it did cool down a few times but hot water was always pumping in. The vendors are the worst, non stop all day, really recommend […] they put in a swim up bar, oh yeah they have one in the kids pool! The food is kinda bland, Nightlife in the hotel is not very entertaining, the shows are for kids and the disco does not start till 11:00pm, overall I would not stay again for 10 days, maybe 5 but at least we tried Read moreGenuine Expedia guest review
"Great hotel for Adults"
My husband and I went for our anniversary, we were pleasantly surprise with the service and the friendly staff. Will stay here again. We chose this hotel because of the rates and the nice comments people before us posted. Thanks for helping us choose the right hotel!Genuine Expedia guest review
"Good adult getaway"
My wife and I really enjoy this hotel. This was our third time there in the past five years. The people are nice and try to accomodate your needs. The only disappointment was the new system of calling to make reservations for the evening specialty dining. We had a hard time getting reservations and were limited to certain restauraunts. It is not a flashy […] hotel, but if you are looking for great weather, good people, an enjoyable experience at a good price this is the place. Read moreGenuine Expedia guest review
All of the staff were extremely courteous and willing to help with anything. This is my third trip to All Inclusive resorts in Puerto Vallarta (first time at Crown Paradise) and this is easily the best overall experience I've had at any of them. The food and drinks were all very good and there were several different choices for each meal. Some restaurants […] offered better choices than others, but even if one of the people in our party got a meal they didn't care for, room service was available around the clock at no extra charge. I would recommend this hotel to anyone, especially those looking for excellent service while on a budget. Read moreGenuine Expedia guest review
the staff was the best. the hotel has a great pool off the best beach in Vallarta.Genuine Expedia guest review
"great hotel for couples or families"
We stayed at crown paradise from 2/24/12 thru 3/10/13. this was our 5th. time in puerto vallarta and our 3rd at this hotel. In terms of "BANG FOR YOUR BUCK", I don't think you could do any better. We stayed at the Crown Golden Paradise which is adults only. Connected to the Crown Golden Paradise is the Crown Paradise which is family oriented. If you […] have small children I highly recommend the family side as it is set up like a wonderland for children. We enjoyed walking through there and watching the kids play. If you are staying at the adults only hotel you are entitled to all of the amenities and restaurants of both sides. The food in the buffet restaurant is good and the food in the five ala carte restaurans is excellent. The service was good,the staff was friendly, and the hotel was clean and well kept. In addition to the daily activities provided in the pool areas, there is a separate building (Club Nitro) where nightly shows are put on; good but not exactly vegas caliber. We love going into town in the evening at least three times a week. The cab fare from the hotel is only $5.00. There are plenty of shops, restaurants,and nightclubs in town; not to mention street entertainers all along the boardwalk. Read moreGenuine Expedia guest review
"great laidback hotel for adults"
The hotel is older but very well maintained,everything was in fine working order,we had a large ocean front room with a patio.The staff was warm and friendly and ready to accomadate your every need.The food was fabulous and plentiful and most anything you could want to drink.I will go back to stay there again and send my friends.Genuine Expedia guest review
"always a good time"
we have stayed here before and always have had great serviceGenuine Expedia guest review
A great place to go everything you needed in one spot never needed to leave.Genuine Expedia guest review
"PV's Golden Crown Paradise"
Visitors need brochure on restaurant hours, dress code, reservation policies etc. It takes a few days to understand the restaurant procedures. Room service good, all employees friendly & happy but room service was always late & food cold. Quality of restaurant food good to very good. Bar service & personnel excellent- except they ran out of Jack Daniels! […] But bartender went on break & brought new bottle back so the day was saved!!! Overall a good experience. Read moreGenuine Expedia guest review
Love the Golden Crown and look forward to going back. Excellent food, great service and they treat you like family.Genuine Expedia guest review
"Beautiful views, nice rooms, barely mediocre foods"
We have returned to this hotel for our 6th time. Each time there seems to be less and less to draw us back. We return mainly due to the proximity of the room to the beach, the beautiful views and the good value. The food is mediocre at best...there is no doubt about that. They used to hang signs on repeat customers rooms...they did not do that nor did […] they invite us to the repeat customer dinner. The new beach chair cabanas have thin netting to cover them blocking zero sun leaving you exposed all day. Big mistake on their part. We have always felt like this was this was home away from home. They may have lost us this time Read moreGenuine Expedia guest review
"Great value, nice location"
The Golden Crown Paradise Resort is not the fanciest of resorts but it is an excellent value. The staff is very friendly and they keep the place pretty clean considering all the sand that can be tracked in. The food is nothing special but we went for the sun and water and not just to eat. Room service had better food than the buffet. We went with a […] group of friends and it all worked out beautifully for that kind of gathering. The beds were not as hard as I had feared nor were the pillows. I would have liked more shade on the beach to protect my fair skin but there was always plenty of room under the tiki bar to hang out. The location is awesome. Close to the airport and right next to the pier so tours meet points are within walking distance. If you want to go downtown, it is a quick taxi ride away. Read moreGenuine Expedia guest review
The outside areas and beach are superb. The food and beverages are very good. The rooms are a bit shabby and the staff is very inconstent. You either get a wonderful, friendly, helpful person or a surly unhappy staff member. This was our second stay here and we will have to think long and hard before we return.Genuine Expedia guest review
"A great get-away!"
We love the Golden Crowne Paradise so much that we enjoyed our second year in a row at this resort. The staff is friendly and welcoming, the restaurants are clean and classy and the view of the ocean is wonderful from just about any room. The pool is never over crowded and it's nice and quiet at night (minus the wonderful sound of the ocean). We were […] very pleased with our stay at the Crowne Paradise. Read moreGenuine Expedia guest review
"There are a lot better places."
Staff were friendly and nice always ready to help. Pool is ok, there are really only 2 bars both outside by the pool one has about 6 stools the other maybe 20. You can sometimes sit in the out door restaurant and have a drink if its not too busy, a nice sit-down bar would be nice. Food in the 2 restaurants that required reservations was good. Buffet […] breakfast was poor, not a good selection of food and no meat (bacon, sausage, etc.) Resort needs major renovation, painting--very old, needs a lot of work. The beach was good but the vendors came right up in the beach chairs and there are a lot of them, very annoying after the first 100. Read moreGenuine Expedia guest review
"Great adult resort"
Older but very clean. All staff were very friendly. The timeshare salesperson when you check in doesn't understand NO.....You have to get mad before he understands NO.Genuine Expedia guest review
"Adults only is the way to go"
Everything about this place was awesome. Awesome staff, great drinks, plenty to do, tennis courts were very well maintained, beach was amazing, etc... The only real bad thing I could say was that the food was a 2/5 at best. Just awful. But other than that, like I said, it was greatGenuine Expedia guest review
"Great all inclusive resort for adults only"
I stayed in the adult only resort. The staff was very friendly and helpful. The rooms were very nice with an awesome view of the ocean and grounds. The location of the resort was great. Near the dock, the mall, walmart etc.. The food was plentiful but average. All and all I would stay here again and recommend it to others.Genuine Expedia guest review
"Great adult only resort."
You would find it hard to come across a better hotel staff in Mexico, plus they are really friendly to you even after you turn down their free breakfast offer to listen to the time share pitch. Highly recommended.Genuine Expedia guest review
"A fantastic Resort for adults only"
This resort hotel was quite pleasing. The staff was always more than friendly, and were not only pleasant, but also full of information of the local town and life, and some of the common pitfalls for travelers to avoid. The rooms were always clean and comfortable, and the hotel is maintained very well. This hotel is adults only, so more inclined for […] a couple's romantic get away. The sister hotel that is located next door, and attached so that you have access to the restaurants there also, is more inclined to a family vacation with a children's waterpark in the middle courtyard. The restaurants ranging from casual buffet to 4 star Italian and Japanese fusion, never seemed to disappoint. The dining is so fantastic here that even the Tiki bar on the beach has a fresh sushi bar stocked with fish caught daily. One major caveat to the dining on an all inclusive trip is that you get only one voucher (good for each party) for a meal at one of the fine dining restaurants in the sister hotel, so you must make a choice of Italian, Japanese or French. All other restaurants are not restricted, and you can dine as you please. Also of note is that if you book this hotel as a package that is all inclusive, gratuity is included. I was initially leery of this, fully expecting to still tip the staff. But my fears were unfounded, as the excellent service of the staff was never dependent on a tip, nor was one ever expected. In all, this was an absolutely fantastic resort to stay at. Read moreGenuine Expedia guest review
"B+ for Golden Crown"
Great value for an all inclusive. Be sure to make a dinner reservation at either Salvador's or the Paradise before 2:30 each day, otherwise the buffet option seems to be the same food each night. Barwise, the tequila was top shelf and beer was Mexico's domestic Tecate. Additionally, the nightclub owned by the hotel across the street was also included […] w/free drinks. Only downside to the hotel was the "no pressure" time share presentation that is forced on you at check in. Other than that I'd be back in a heartbeat! Read moreGenuine Expedia guest review
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