"Hotel in process of remodeling some sections"
We did not realize the hotel was in the process of doing some remodeling. There were some sections/restaurants that were not open during our stay (first week of Oct2013). The front desk is always very helpful. The room was cleaned nicely every day. Love the beach. Pool and hot tub were nice.Genuine Expedia guest review
"Great for the price"
Would not describe the hotel as elite or posh by any means but VERY, VERY enjoyable for the money. Great staff.Genuine Expedia guest review
"Great value for your money!"
Amazing authentic mexican food; main reason why I strongly agree why Mexican natives also choose to stay here. For an amazing price, you get a clean room with all the basics, all the rooms have an ocean view. The waiters and bartenders always go above and beyond, very kind people that enjoy their job. The alcoholic beverages are 5 stars; name brand […] alcohol. About 3 minutes from the Maritime terminal; we had several tours and this was very convenient; we watched many take taxis. Not a noisy hotel; they close the bar at midnight so you get a good night's rest. They have new beach beds and chairs (not pictured on the photo); very relaxing being at the beach. The only thing I recommend is not to buy into the club membership from the beginning. I was suckered into signing up for a 90 minute presentation for a discounted $20 massage. I ended up losing $20 since I didn't want to use my valuable vacation time listening to a timeshare infomercial. Purchase your tours outside hotel. This hotel is close to a market that is very similar to a Walmart; Walmart is a little further away, but still within walking distance. Excellent choice is your on a budget, looking to have some fun and eating delicious authentic Mexican food. Read moreGenuine Expedia guest review
"best hotel I've stayed in"
This was the best hotel I've stayed in. I liked the all adult, all inclusive. staff was friendly. I got my hair braided on the beach, I love it so easy to take care of. Only thing I didn't like is we saw 1 big cockroach crawling across the floor as were leaving, my husband stepped on it twice.Genuine Expedia guest review
"Time share nightmare"
This resort was over run with time share salesmen. On our second to last day a large group of high schoolers showed up and were very loud and obnoxious. The staff were indifferent to our requests and at times rude. I will not go back to this hotelGenuine Expedia guest review
"First trip to Puerto Vallarta."
We enjoyed the trip however we would have enjoyed it more in April or May. Will NEVER go in August.It was beastly hot and humid . We spent afternoons in our air conditioned room. The people are friendly and hotel staff and shop keepers all spoke english, comunicating is not a problem. I ,goofed up by bringing large american bills, next time will bring […] more 20's and 10's. The exchange at the airport is simple to use and our hotel would convert money for us if they could. We visited the Malecon[boardwalk] many little shops, very pretty views of Banderes Bay. The pirate ship show and dinner was a blast, wish it had been a little cooler weather. We did the city bus tour which was very informative, we crept up a rocky dirt path to the top of a mountain and visited a tequila factory, very old and primitive. Of course tequila was for sale. We stopped for lunch at El Eden and had a wonderful steak and seafood platter. This tour is over 8 hours so plan to spend the day. Read moreGenuine Expedia guest review
"very nice , hotel close to the beach, great"
Excellent, That is what I wanted, to be in touch with the local people at the male con.Genuine Expedia guest review
"Things I wish I would've known..."
1. The beach is not private, therefore there are vendors everywhere coming up to you every 2 minutes asking if you'd like to buy something. And you have to tell each one "no thank you" at least 3 times to get them to walk away. 2. The food is not good. The best place to eat here is the snack bar at the pool. Every night we had to order room service […] because our "reservation only" dinner was not so awesome, and even the room service didn't help much. 3. They must turn the ac's off at night or something, it would be cool during the day but get quite toasty at night. 4. The staff in no way wants you there, they were all very unhappy to be there. Except the pool bartender, he was great! 5. The pictures are very misleading. This is a very small hotel, with a pretty small pool. If you are choosing this place for the quiet (no kids), think again. There is a hotel next door that is literally touching this one and you can hear everything. Not that big of deal for us, but again if you are wanting quiet its not gonna happen. There were guests that kept us up all night for two nights straight and the hotel wouldn't do anything about it. 6. The beds are rock solid Read moreGenuine Expedia guest review
"Good hotel for the price"
The hotel was fine, food was good some nights and not some. The most disappointing part was all the teens that were staying there. We talked to several loud teens who were NOT 18. I would only return to this hotel if we couldn't afford the villa premiere again.Genuine Expedia guest review
"Decent resort but small with much to be desired."
Our stay was okay. The staff was very friendly, helpful and upbeat, and that's why I'm giving 3 stars, otherwise it would be 2. Other resorts I've stayed at were much larger with more than one pool and more places to eat to choose from, so I was a little disappointed in the overall size of the resort. Our room had repairs that needed to be done (the […] toilet continuously ran unless we left the lid off and guided a piece back down every time we flushed, the tub didn't drain when we took showers, and the water pressure just basically sucked, with NO water many times). Our pillows were hard as rocks. The remote to our tv didn't work when we got there, so we asked for another one which they brought up right away, but guess what...that one didn't work either. We figured with the way it was going we just would go without a remote from that point on. Good points to the resort were, as above, the staff, and by the pool they served tacos, and those were delicious. In conclusion, however, I wouldn't stay at this place again. Read moreGenuine Expedia guest review
"AWESOME! FOOD ARE GOOD, STAFF ARE SO FRIENDLY!"
I love this hotel a lot. It was better than what I had expected. I went with my boyfriend, and we both love the environment. It is SO CLOSE to the Mariner terminal where you depart for touring. This hotel is all inclusive, food are really good and variety. They have Italian, Japanese, French, and Mexican food for dinner (dress up). And there is a nitro […] club, and their shows are very good to watch. (it is free) They have many activities, water volley, kayaking, and more cooking class. I WOULD HIGHLY RECOMMEND THIS HOTEL. We stayed there for 7 nights. We did not want to leave on the last day at all since this place is such a PARADISE. Read moreGenuine Expedia guest review
"A favorite in Mexico"
We've been coming to the GCP for about eight years. This hotel is a great place to stay. While it's an older property, they take good care of it. There are some minor things that could be improved but nothing that ruins a vacation. The staff? GREAT. We've come to know many of them over the years and love returning to visit them. They work very hard […] and treat the guests with respect and friendliness. The food? Really good. I've never, ever gone hungry there. If your portion is too smal, ask for a second one. If they don't have what you want on the menu, ask. They are happy to accomodate if they have the ingredients. The drinks? Great! They pour with heavy hands and if you want "premium" liquor, just ask. The rooms are always clean. The one complaint I would have is that the air conditioners don't work great. The rooms tend to get pretty warm and it's hard to cool them down. Read moreGenuine Hotels.com guest review
"No kids= Awesome!"
While checking in, we were immediately greeted and offered beverages. Our room was just what we expected. Bed was comfy, bathroom was nice and always stocked. View was awesome. The food from the restaurants was surprisingly really good. Lots of places to lay out and relax and the beach is steps away. The service was always top-notch. Everyone was super […] friendly and welcoming and accomodating. You have access to the neighbor hotel, but they don't have access to this one which was nice. Overall, I enjoyed my stay, I would recommend to others and I'd probably stay here again if I visit PV. Read moreGenuine Expedia guest review
"Great for couples!"
Everyone was so friendly and really cared about our experience their! My wife and I will definitely be going back!Genuine Expedia guest review
"My experience at the Golden Crowne Paradise"
The location to town was excellent, the hotel itself needs more work, the better buffett is located in the kids area so unless you travel with kids, I would not recommend this all adult hotel, the pool was like bath water, it did cool down a few times but hot water was always pumping in. The vendors are the worst, non stop all day, really recommend […] they put in a swim up bar, oh yeah they have one in the kids pool! The food is kinda bland, Nightlife in the hotel is not very entertaining, the shows are for kids and the disco does not start till 11:00pm, overall I would not stay again for 10 days, maybe 5 but at least we tried Read moreGenuine Expedia guest review
"Great hotel for Adults"
My husband and I went for our anniversary, we were pleasantly surprise with the service and the friendly staff. Will stay here again. We chose this hotel because of the rates and the nice comments people before us posted. Thanks for helping us choose the right hotel!Genuine Expedia guest review
"Good adult getaway"
My wife and I really enjoy this hotel. This was our third time there in the past five years. The people are nice and try to accomodate your needs. The only disappointment was the new system of calling to make reservations for the evening specialty dining. We had a hard time getting reservations and were limited to certain restauraunts. It is not a flashy […] hotel, but if you are looking for great weather, good people, an enjoyable experience at a good price this is the place. Read moreGenuine Expedia guest review
All of the staff were extremely courteous and willing to help with anything. This is my third trip to All Inclusive resorts in Puerto Vallarta (first time at Crown Paradise) and this is easily the best overall experience I've had at any of them. The food and drinks were all very good and there were several different choices for each meal. Some restaurants […] offered better choices than others, but even if one of the people in our party got a meal they didn't care for, room service was available around the clock at no extra charge. I would recommend this hotel to anyone, especially those looking for excellent service while on a budget. Read moreGenuine Expedia guest review
the staff was the best. the hotel has a great pool off the best beach in Vallarta.Genuine Expedia guest review
"great hotel for couples or families"
We stayed at crown paradise from 2/24/12 thru 3/10/13. this was our 5th. time in puerto vallarta and our 3rd at this hotel. In terms of "BANG FOR YOUR BUCK", I don't think you could do any better. We stayed at the Crown Golden Paradise which is adults only. Connected to the Crown Golden Paradise is the Crown Paradise which is family oriented. If you […] have small children I highly recommend the family side as it is set up like a wonderland for children. We enjoyed walking through there and watching the kids play. If you are staying at the adults only hotel you are entitled to all of the amenities and restaurants of both sides. The food in the buffet restaurant is good and the food in the five ala carte restaurans is excellent. The service was good,the staff was friendly, and the hotel was clean and well kept. In addition to the daily activities provided in the pool areas, there is a separate building (Club Nitro) where nightly shows are put on; good but not exactly vegas caliber. We love going into town in the evening at least three times a week. The cab fare from the hotel is only $5.00. There are plenty of shops, restaurants,and nightclubs in town; not to mention street entertainers all along the boardwalk. Read moreGenuine Expedia guest review
"great laidback hotel for adults"
The hotel is older but very well maintained,everything was in fine working order,we had a large ocean front room with a patio.The staff was warm and friendly and ready to accomadate your every need.The food was fabulous and plentiful and most anything you could want to drink.I will go back to stay there again and send my friends.Genuine Expedia guest review
"always a good time"
we have stayed here before and always have had great serviceGenuine Expedia guest review
A great place to go everything you needed in one spot never needed to leave.Genuine Expedia guest review
"PV's Golden Crown Paradise"
Visitors need brochure on restaurant hours, dress code, reservation policies etc. It takes a few days to understand the restaurant procedures. Room service good, all employees friendly & happy but room service was always late & food cold. Quality of restaurant food good to very good. Bar service & personnel excellent- except they ran out of Jack Daniels! […] But bartender went on break & brought new bottle back so the day was saved!!! Overall a good experience. Read moreGenuine Expedia guest review
Love the Golden Crown and look forward to going back. Excellent food, great service and they treat you like family.Genuine Expedia guest review
"Beautiful views, nice rooms, barely mediocre foods"
We have returned to this hotel for our 6th time. Each time there seems to be less and less to draw us back. We return mainly due to the proximity of the room to the beach, the beautiful views and the good value. The food is mediocre at best...there is no doubt about that. They used to hang signs on repeat customers rooms...they did not do that nor did […] they invite us to the repeat customer dinner. The new beach chair cabanas have thin netting to cover them blocking zero sun leaving you exposed all day. Big mistake on their part. We have always felt like this was this was home away from home. They may have lost us this time Read moreGenuine Expedia guest review
"Great value, nice location"
The Golden Crown Paradise Resort is not the fanciest of resorts but it is an excellent value. The staff is very friendly and they keep the place pretty clean considering all the sand that can be tracked in. The food is nothing special but we went for the sun and water and not just to eat. Room service had better food than the buffet. We went with a […] group of friends and it all worked out beautifully for that kind of gathering. The beds were not as hard as I had feared nor were the pillows. I would have liked more shade on the beach to protect my fair skin but there was always plenty of room under the tiki bar to hang out. The location is awesome. Close to the airport and right next to the pier so tours meet points are within walking distance. If you want to go downtown, it is a quick taxi ride away. Read moreGenuine Expedia guest review
The outside areas and beach are superb. The food and beverages are very good. The rooms are a bit shabby and the staff is very inconstent. You either get a wonderful, friendly, helpful person or a surly unhappy staff member. This was our second stay here and we will have to think long and hard before we return.Genuine Expedia guest review
"A great get-away!"
We love the Golden Crowne Paradise so much that we enjoyed our second year in a row at this resort. The staff is friendly and welcoming, the restaurants are clean and classy and the view of the ocean is wonderful from just about any room. The pool is never over crowded and it's nice and quiet at night (minus the wonderful sound of the ocean). We were […] very pleased with our stay at the Crowne Paradise. Read moreGenuine Expedia guest review
"There are a lot better places."
Staff were friendly and nice always ready to help. Pool is ok, there are really only 2 bars both outside by the pool one has about 6 stools the other maybe 20. You can sometimes sit in the out door restaurant and have a drink if its not too busy, a nice sit-down bar would be nice. Food in the 2 restaurants that required reservations was good. Buffet […] breakfast was poor, not a good selection of food and no meat (bacon, sausage, etc.) Resort needs major renovation, painting--very old, needs a lot of work. The beach was good but the vendors came right up in the beach chairs and there are a lot of them, very annoying after the first 100. Read moreGenuine Expedia guest review
"Great adult resort"
Older but very clean. All staff were very friendly. The timeshare salesperson when you check in doesn't understand NO.....You have to get mad before he understands NO.Genuine Expedia guest review
"Adults only is the way to go"
Everything about this place was awesome. Awesome staff, great drinks, plenty to do, tennis courts were very well maintained, beach was amazing, etc... The only real bad thing I could say was that the food was a 2/5 at best. Just awful. But other than that, like I said, it was greatGenuine Expedia guest review
"Great all inclusive resort for adults only"
I stayed in the adult only resort. The staff was very friendly and helpful. The rooms were very nice with an awesome view of the ocean and grounds. The location of the resort was great. Near the dock, the mall, walmart etc.. The food was plentiful but average. All and all I would stay here again and recommend it to others.Genuine Expedia guest review
"Great adult only resort."
You would find it hard to come across a better hotel staff in Mexico, plus they are really friendly to you even after you turn down their free breakfast offer to listen to the time share pitch. Highly recommended.Genuine Expedia guest review
"A fantastic Resort for adults only"
This resort hotel was quite pleasing. The staff was always more than friendly, and were not only pleasant, but also full of information of the local town and life, and some of the common pitfalls for travelers to avoid. The rooms were always clean and comfortable, and the hotel is maintained very well. This hotel is adults only, so more inclined for […] a couple's romantic get away. The sister hotel that is located next door, and attached so that you have access to the restaurants there also, is more inclined to a family vacation with a children's waterpark in the middle courtyard. The restaurants ranging from casual buffet to 4 star Italian and Japanese fusion, never seemed to disappoint. The dining is so fantastic here that even the Tiki bar on the beach has a fresh sushi bar stocked with fish caught daily. One major caveat to the dining on an all inclusive trip is that you get only one voucher (good for each party) for a meal at one of the fine dining restaurants in the sister hotel, so you must make a choice of Italian, Japanese or French. All other restaurants are not restricted, and you can dine as you please. Also of note is that if you book this hotel as a package that is all inclusive, gratuity is included. I was initially leery of this, fully expecting to still tip the staff. But my fears were unfounded, as the excellent service of the staff was never dependent on a tip, nor was one ever expected. In all, this was an absolutely fantastic resort to stay at. Read moreGenuine Expedia guest review
"B+ for Golden Crown"
Great value for an all inclusive. Be sure to make a dinner reservation at either Salvador's or the Paradise before 2:30 each day, otherwise the buffet option seems to be the same food each night. Barwise, the tequila was top shelf and beer was Mexico's domestic Tecate. Additionally, the nightclub owned by the hotel across the street was also included […] w/free drinks. Only downside to the hotel was the "no pressure" time share presentation that is forced on you at check in. Other than that I'd be back in a heartbeat! Read moreGenuine Expedia guest review
This was from far the best vacation I have ever had. Definetly I wil go again.Genuine Expedia guest review
"Great honeymoon stay"
Absolutely great value. Staff is awesome, attentive and accommodating. Drinks are good and most of the food is pretty good and clean.Genuine Expedia guest review
"timeshare sales at check in, limited food choices"
Too many people try to sell you things on the beach, timeshare guy right next to the hotel check in desk, who tried talk to us about timeshare right after we checked in, we were very tired after long flight when we arrived, and this guy was trying to hard sell us stuff, this almost ruined our vacation before it even started. this hotel is a joke, there […] are better ones. food choice were very limited, the restaurants require reservation all taste the same, with only 4-6 main course food options. so if you stay there for more than a few days, you will get sick of the same freaking food. will go with a different hotel next time. Read moreGenuine Expedia guest review
"Happy in Puerto Vallarta"
Nice Place. Enjoyable atmosphere. Vendors were intrusive but with a firm No Grasicias we moved a long... All else was good.Genuine Expedia guest review
"Great time "again" in PVR"
Our 2nd time at this hotel. Great service, friendly staff, awesome location!!! Everything was perfect!Genuine Expedia guest review
"it was fun"
i have so much fun i recomended.. i will staythere again soonGenuine Hotels.com guest review
"Delivers the goods"
I was pleasantly surprised by my experience at Golden Crown. It was my first "all inclusive" experience, and I assumed that having paid ahead of time would create little incentive for the staff to give my wife and I a great experience, but I was wrong. Beautiful and convenient location, very friendly and helpful staff, and friendly fellow travelers […] as well. Opportunities to do plenty of activities or just to chill. Separation of adults-only and family resort a big plus for those of us who prefer vacations away from the chaos of children. Biggest drawback for us was the food, which was very average. On the other hand, 24-hour room service was a plus, so long as you don't quibble about what you're eating at 2am. Some people were annoyed by the locals scoping the beach to sell stuff, but I found them for the most part very respectful and friendly. This resort is moderately priced and delivers the goods for the price. I recommend it. Read moreGenuine Expedia guest review
"an ok place"
Crown Paradise Golden is ok but there are issues with strong sewer smells in the rooms of "Building two". We were on 6th Floor and talked with other people and they said their rooms smelled bad too. The Hotel obviously has venting issues that need to be addressed with the plumbing. We plugged the drain hole in bathroom with plastic and we took bedsheets […] and laid them at bottom of bathroom door to stop the smell from coming into room...we also ran the bathroom fan non stop to help get rid of the terrible smell. We weren't in the room much so we didnt make an issue of smell The fine dining restaurants are good, The grill by the pool is very good too. The Buffets are not great but there is usually something that is decent enough to eat there. In the morning they will make you omelettes which are excellent They push hard on the timeshares the first couple days you are there but usually leave you alone after your first couple days. The staff are very good at hotel. Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Paul, Thank you kindly for your review. I truly appreciate you mentioning the positive aspects of our facility and location to our viewers. I understand the freshness of the room was of concern during your stay and guest satisfaction is our highest priority so I have brought your comments to our hotel team to resolve this issue. I thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel to Puerto Vallarta. Warm regards, Katarina P Community Manager
This hotel was at most 3 stars out of 5 stars. Most staff didn't speak very good English and were not willing to help without a tip.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Joce, We appreciate your comments and are sorry that your experience was not as you have hoped. We apologize that the service provided was below your expectations. We hope to have the opportunity to welcome you back. Kind regards, Katarina Potulic Community Manager
"Good location, great value but not a luxury hotel"
For the all inclusive price this hotel was great value. Food was average but available all day and totally edible, tacos from the snack bar were awesome and sushi at the beach bar also good and made fresh. Quite a lot of young (under 21) drunk Mexicans but our room was quiet and away from the drunk partying. Room nice with balcony and ocean view. Staff […] friendly. Overall a good stay Read moreGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Bonnie, Thank you for staying with us and sharing your impressions about the hotel. We’re always glad to hear when our guests say that the price they paid was worth the experience they had. We hope to have the pleasure to be your hosts again in the future and provide you with another memorable stay at the Golden Crown Paradise. Warm regards, Katarina P
"Nothing to write home about"
Room was kind of gross. Food was mediocre.. Service was slow.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear jo, Please accept our immediate apologies. We are so disappointed to learn that your stay wasn't up to our usual high standards. We sincerely appreciate your feedback and comments and will utilize that information to improve our service for future guests. Sincerely, Katarina P
"Great staff and great location!"
Hotel was clean and the staff was fantastic! Facilities were great and well maintained. Awesome spot on the beach and close to everything. Would definitely go againGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Guest, Thank you for staying at Crown Paradise Golden and for taking the time to post your comments about the visit. We are thrilled to know that your experience was memorable, highlighted by the excellent service provided by our staff. We look forward to having you as our guests again and make every effort to exceed your expectations. Kind regards, Katarina
We booked Crown Paradise Golden a bit last minute, but by the photos posted by the resort, it seemed like a fantastic deal. Unfortunately, when we arrived the resort did not meet our expectations. It is still a decent resort, but I found the photos online to be very flattering/misleading.Genuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear Guest, On behalf of Crown Paradise Golden I would like to apologize that we did not meet your expectations. We pride ourselves on giving every guest that stays with us an amazing vacation. I was a bit surprised that you did not enjoy our food options as we are very fortunate to have some of the best chefs in Puerto Vallarta on our staff. We hope you will consider returning in the future to give us a second chance to provide you with an unforgettable holiday. Sincerely, Katarina P
"no go zone"
horrible hotel/s very old , same boring food everyday and of a very low standard . drinks are average at best the only good thing about hotel is its walking distance to maritne and wallmart but thats no bonus stayed at another hotel here in puerto vallarta ; beuna ventura grand was the same price there abouts and far far superior in every aspectGenuine Expedia guest review
Response by Crown Paradise Golden Puerto Vallarta All Inclusive Dear j p, Thank you for taking the time to review our hotel. We apologize for not having met your expectations. We always care about our valued guests and read carefully every comment to follow up with the proper department. Once again thank you, as guest comments are appreciated to improve areas of opportunity or continue our good work. Kind regards, Katarina P Community Manager
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