"Look beyond the front desk"
The front of the hotel seems decent. That's until you drive around to the very rear of the "motel" and climb the damp stairs to your room. Needs some serious updating.Genuine Expedia guest review
"Unexpected quality hotel for a budget price"
While on a 2 week road trip up the east coast we stayed in a different hotel every night. Our agenda wasn't set and since it was off swason we didn't make a lot or reservations. While on Cape Cod I read a lot of Expedia reviews and decided on the Hyannis Harbor Hotel, based mainly on price and good reviews. This hotel turned out to be my favorite of […] the whole trip! I liked it lots better than the Hilton we stayed at in Boston. While the Hyannis Harbor Hotel is an older hotel, it was clean and our room was very nice. It was convenient to just about everything and just across the street from the Nantucket ferry. I highly recommend this hotel and we will return on our next trip. Victoria the night clerk was wonderful! Read moreGenuine Expedia guest review
"Loved hotel and staff!"
I have stayed at this hotel for the last 4 years. I love the location, the staff and the hotel itself. I can't wait to come back!Genuine Expedia guest review
"Time to Relax"
Staff not very hospitable No Coffee available in the morning Water should be available alsoGenuine Expedia guest review
"Not very happy"
When I opened the door of my room I felt like I was in Europe ... very small room, and bath. It was cold, so I had to turn the heat on ... it took about 4 hours before i could feel something ... The power strip where all the coffee machine and TV where plugged in was off and I had to move everything to turn it on. Not very happy with it.Genuine Hotels.com guest review
"Pig With Lipstick, Nicely Applied"
The Hyannis Harbor is a good example -- I actually say this admiringly -- of putting lipstick on a pig. An old, tired 1960s roadside motel has been heavily facelifted, painted neutral beige, and supplied with a new restaurant and reception area, so now, from the outside, you can almost forget its ghastly architectural origins. The rooms give things […] away a bit. They're clean enough, and the mattresses work, but the ceilings are low, the floors sag, the bathrooms are small, the water gurgles in the pipes, the doors bang, and everything opens directly in a U shape to what used to be the parking lot (now a swimming pool and small bar area). Not a place you'd want to stay too long. Still, you're directly across from the Hy-Line Ferry Terminal, and for a late-night arrival before an early-morning boat, the convenience can't be beat. Read moreGenuine Hotels.com guest review
My husband and I stayed here for 4 nights. The location was very good, walking distance to restaurants and the ferry to Nantucket. Our room faced the street which was a bit noisy at times, although quiet at night, however we weren't there during high season. There wasn't always adequate hot water for our showers in the morning. Room was clean. We didn't […] use the pool so I can't comment on that. Overall, I would stay here again although I would request a room away from the main road. Read moreGenuine Hotels.com guest review
We enjoyed our stay. But it would have better if their restaurant was open and a breakfast was available.Genuine Expedia guest review
"Great location-smelly rooms"
Can't say enough about the location of this hotel, on the water and close to everything that downtown Hyannis has to offer. Restaurants right near by, and plenty of activities. Now, we went during what is still called the offseason, and the room smelled like it hasn't been used since the fall. Our friends had the same issue. Other than the musty smell, […] the room was nicely renovated. Read moreGenuine Hotels.com guest review
Very Friendly Staff when checking in and checking out.Genuine Hotels.com guest review
"The inside counts"
Though it didn't look like much from the outside, we really enjoyed our stay at the Hyannis Harbor Hotel. The room was very clean, really nice and the staffwas friendly. It could use a touch up from the outside, but other than that we can recommend this hotel.Genuine Hotels.com guest review
"Best keep secret!"
Location, location, right across the marina!! The lobby is beautiful, you go in, and you already like the place. The receptionist was wonderful, pleasant, nice smile. She explained very carefully where our room was located. Our room was spacious, clean, had a fridge. OH, boy...what comfortable beds...slept good, felt safe. The area around the pool was […] very pleasant. Read moreGenuine Expedia guest review
At first we got checked into a room that the heater didn't work, but the staff changed us to another room. It was not as clean and nice as how I would have expected. The room and hallway kind of have a scent.Genuine Hotels.com guest review
Amazing hotel in a great locationGenuine Hotels.com guest review
"Not as advertised!"
This stay was disappointing and I put the blame at hotels.com's door. The hotel was closing for the season on the day we left. Their restaurant was closed already, and because of staffing, the beautiful indoor pool had to be accessed by calling the front desk, where they would send someone to unlock the pool door and sit with the patrons using the pool […] Because the hotel was understaffed, this process made it very uncomfortable to guests who just wanted to site by the pool and read and take an occasional dip.Our slider was difficult to open and close but when we called, someone came, shut it tight, put the security bar in place, but nothing was done to improve operation. The room and bathroom were excellent and very clean, and the mattress and bedding were top notch. Location is great. Read moreGenuine Hotels.com guest review
"Exploring the Cape"
Room was a corner one and was huge - with 2 double beds and lots of window. Liked the fact that the sink and counter were outside of the toilet and shower area making it easier for 2 people to share. Very comfortable.Genuine Expedia guest review
Meh+ Sees like it would be a happening spot during the summer.Genuine Expedia guest review
From the parking lot, with our luggage, we had to navigate up a flight stairs, across a boardwalk, up another flight of stairs, down another flight of stairs, then down a dark hall. Thank God my husband is strong enough to make 3 trips with our luggage, there is NO WAY elderly people could do this. It is unacceptable! The shower, obviously repainted, […] had a HUGE chip of paint missing. The toilet clogged 2 times in our 3 days there. The front desk had no way of making change for the laundry machines. My husband had to use the soda machine to make change. There were 10 people waiting to use the 2 washer/dryer because they have so many people using them from the tour buses. I would not recommend this place to anyone! Read moreGenuine Expedia guest review
"Excellent location for the Nantucket ferries."
Nice hotel, good value. I was there in October so the restaurant was not open although there were excellent restaurants within walking distance. Outside pool was not open - too cold but there is an indoor pool. Room was nice, clean, quiet. We chose the hotel for the proximity to the Nantucket ferry and it was perfect.Genuine Expedia guest review
When we got to the hotel we were excited to have a room that was quite with a nice view, however that did not happen. Our view was of a parking lot and at six thirty the following morning we woke up to the sound of laundry carts being pushed up and down the halls. The cleaning staff was also very loud when talking to each other. When I requested a room […] change the staff at the front desk was very helpful and friedly. However when I got to the new room and one plugged in our phone chargers the lights next to the bed and the alarm shut off. For the money that was paid I was disappointed with this hotel. Read moreGenuine Hotels.com guest review
"Excellent location, room, and friendly staff."
Stayed an extra day because the hotel was Sooo nice and in such a great location. Could walk to the ferry to islands which saved the cost of parking fee. Great place!Genuine Expedia guest review
"Rude, Rude, Rude"
We arrived at the hotel and were told we had to wait until 3pm. The man at the front desk told us that we would have room 122 with a balcony which is what we booked. We came back at 3pm and were told we had to wait another 45 minutes. We were then told that there were no room with balconies for us and that we only paid for a 'standard" room which does […] not have a balcony. I showed them our reservation which clearly states a BALCONY. Then the extremely RUDE manager told us that for MORE money she could give a room with a balcony! What!!! We left immediately and di not stay here. In the lobby were other guests waiting and complaining about not getting the rooms they paid for. STAY AWAY....VERY poor service...they ruined our anniversary weekend. Read moreGenuine Hotels.com guest review
"One night stay"
Looked for a hotel in Hyannis on the beach but couldn't find any. This is located at the wharf across from the ferries to Martha's Vineyard and Nantucket. Also fishing boats and harbor cruise's. Very colloquial to the area. Several restaurants within walking distance. Recommend the Black Cat! The hotel was a little dated but clean and the staff was […] friendly. This was probably the nicest hotel in the area. Read moreGenuine Hotels.com guest review
"Across the Street from Ferry Terminal"
We used it as a base for a day trip to Nantucket, so proximity to the ferry terminal was the deciding factor. It is a motel in an OK state, so don't set your expectations to high.Genuine Expedia guest review
We enjoyed our stay however, the restaurant was not open as of 8:45 pm and the bar was closing in a few minutes. We wished that the hotel had included this information when we booked the room as we were arriving late. This was on a Friday night.Genuine Hotels.com guest review
"BEAUTIFUL HARBOR VIEW"
It is a shame that i had to be there for a short period of time and on a business trip and couldnt really enjoy the HARBOR at all but the view was incredible. Small hotel with good attentive service. Problematic connection to the internet and i had to call from my cell phone and spend about 45min on the phone with customer service so they could figure […] out what needed to be done. It finally worked but it was time consuming deal and i needed to finish some work for next day and so it was frustrating. The room and bathroom were very small but clean and not so outdated. Clean smell. Wood floors on the outside where VERY NOISY when people walked by with luggage on wheels but otherwise calm atmosphere and not too crowded. Great location and within walking distance from a few restaurants. Read moreGenuine Hotels.com guest review
Staff pleasant. Great location for ferry. Sink drained very slowly. Outside needs tlc. Our deck was peeling paint and wood was worn and actually curling. Bottom outside step at our entrance was curled up and step was tilted backwards. Very awkward landing on this. Had to ask for extra towels just to have enough for each person in our party.Genuine Hotels.com guest review
"Location is great."
The room was nice but our room location was across from a very busy tavern and we could hear the noise up until closing (2 am). We were on the 2nd floor but still could hear the conversations of the groups leaving the tavern and walking through the parking lot of the hotel.Genuine Expedia guest review
"Great Location, Friendly Staff"
Great Location, Friendly StaffGenuine Hotels.com guest review
"Nice hotel near an event we had"
Nice hotel. Clean, spacious, and convenient for our weekend activitiesGenuine Expedia guest review
"No windows and Lysol"
The place is rather run down. No windows open and the smell of disinfectant was heavy. Reasonably clean but not a first choice.Genuine Hotels.com guest review
"walk to ferry's} martha's vineyard, nantucket"
we have stayed at Hyannis harbor hotel several times & always satisfied. staff pleasant & helpful.Genuine Hotels.com guest review
Very disappointed in the way the room was advertised on hotel.com. Thought I was getting a harbor view room for the price I paidGenuine Hotels.com guest review
"Nice place--great location for cruise ships"
Great location for cruise ships to MV and Nantucket--literally across the street from hotel. Comfy, nice place. We did hear a group at the front desk complaining about their experience--not sure what happened but they apparently weren't too happy about room availability late at night or something like that.Genuine Hotels.com guest review
"Great location in a nice area, across from ferry"
We were disappointed that the hotel restaurant was not open, which would have been really convenient for breakfast. We were able to get an o.k., but very limited, breakfast from a nearby coffee place. For dinner, we ate at the excellent Black Cat Tavern, a short walk from the hotel. It is charming and had excellent food, service, and ambience.Genuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
The grounds, fire pit and outside table were beautiful. Our room was very moldy and musty. We had to keep the door open when we were in the room (expect when sleeping). The carpet was wet on my feet in a large corner of the room. The information book on the table stated that the pool was open 9-9. We came back from Nantucket at 7:30 looking forward […] to using the hot tub. We the pool was locked. We spoke with the front desk upon check the next day and explained all of our concerns. They barely spoke English and acted like they really did not care. They explained that we could have gone to the front desk and they would have opened the pool. That information should be in the booklet, not have guests guess. I called the front upon desk arrival about the moldy and musty smell and asked for an air freshener they send up a man with a spry bottle and he sprayed the room and said they do not have the air fresheners that go off automatically. We were charged and extra charge for 2 more adults in the room ( which we have never been charged before). The manager for the hotel stated that that charge was from Hotels.com for your service fees and commission. I am very dissatisfied with the hotel and staff. Will never revisit there again. Read moreGenuine Hotels.com guest review
"Nice hotel next to Hyannis Harbor"
We wanted a place near the boarding docks of the fast Hyline ferry for a day trip to Nantucket and the Hyannis Harbor Hotel was perfect for what we needed. The hotel gave us easy across the street access and provided parking. It also proved convenient for our comings and goings for our whole three day Cape weekend. Sept. 13-16 was good - great weather, […] tourist crowds gone, but some things closed. Read moreGenuine Expedia guest review
The hotel is located in a great area especially if you want to take a ferry to Nantucket or Martha's Vineyard. The grounds, lobby and pool were nice however our room was tiny and truly a disappointment.Genuine Expedia guest review
"Close to fairies."
The hotel room was good sized, but walls are paper thin. Had to listen to the slamming exit door all day and night and the ice machine.Genuine Expedia guest review
Rates were reasonable. Room was clean but basic. Hot tub was nice and hot and pool was heated. Great location. Close to restaurants, the ferry, and Calmus Beach. My wife and I would definitely stay here again.Genuine Hotels.com guest review
"Necessity in Hyannis"
Quasi hotel motel. Rooms clean but the round toilets, won't ever stay there again. I need my spaceGenuine Hotels.com guest review
"If You Love the OCEAN...This is your SPOT!!!"
Wish we had more days to spend and view the sites but will definitely be returning sooner than expected!! Great location and great hotel!Genuine Hotels.com guest review
"Recommend one night only"
Seems with some effort it could be nice. Check in staff were so nice. The room was big. Bed was king size and comfortable,Great for one night to take the ferry No mirror except bathroom No shelves to put your things on in the bathroom No accessible electrical outputs in room or bathroom Outside area was open to smokers and made it unpleasant Wifi not […] working got lots of spinning Maybe it was overwhelmed by other guests? Ac/heating unit blew upward into the curtains, so had to tie it back to get it to flow into the Windows were not clean enough making the great morning view of the Hyline ferry and the ocean dock area were kind of a bummer. Had a long and winding schlep from the parking space we were given. Not a biggie, but the complementary slippers were sized for "Big Foot". Read moreGenuine Expedia guest review
"Across from Nantucket ferry"
We stayed there on our honey moon 45 years ago. Much larger and not what we have become accustomed to over the yearsGenuine Hotels.com guest review
The air was very heavy in the room. The dust filter in the air conditioner seemed to be in need of cleaning. I just took it out. Great stay perfect location and perfect in every other sense. Thank You!Genuine Hotels.com guest review
"Great location, bathrooms could be updated"
Wonderful location, across from harbor and walking distance to town. Room was fine. Comfortable beds. Bathroom was small with no room for our toiletries. No exhaust fan. Maid service was fine but very late in the day, except for our check out day when the maid came while we were packing! Very nicely landscaped grounds with ample, lovely seating outside […] so we could enjoy the harbor view. Read moreGenuine Expedia guest review
"Tack on $15/day parking per car."
Very clean, orderly, nice staff...However you get charged $15/day per car for parking on the hotel parking lot....which is absurd.....So room charge ex.$220/night plus $15day/night for parking..just ludicrous...Genuine Expedia guest review
"Pleasant hotel on Hyannis harbor"
We stayed for 3 nights over Labor Day weekend. The highlight for the kids was the outdoor pool -- heated, salt water, not too crowded. We never used the indoor pool, didn't look desirable at all. The rooms were fine, clean. Carpeting seemed just about ready for replacement. Sheets & blankets can easily gross me out, but these were crisp & clean. No […] old vellux blankets :-) Restaurant was decent, propane heaters made it pleasant to sit outside even on a cool night. It did seem like the hotel charged a daily parking charge ($15.94) just because they could since they're near the ferry. Read moreGenuine Expedia guest review
not sure why a couple would be given twin beds but too tired to worry about it. It is the only hotel I know that charges you to park, something I forgot about from previous visits. No face cloths were left on day 2. The room was clean and quiet. It's close to the ferry but charging for parking is a deal breaker for the futureGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )