All hotels in Hyannis, Massachusetts, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here213 Ocean St, Hyannis, MA, 02601, United States of America, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 426 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.6
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    4.3
3.0 / 5Good
"Not worth the money"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nice outdoor pool but room was marginal. Perk to also have an indoor pool but also very old and need of a serious paint job.
Genuine Expedia guest review
Other trip Aug 4, 2014
Jody
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
location was great exterior of hotel was well maintained and landscaped. Interior beds were comfortable bathroom needed updating.
Genuine Hotels.com guest review
3 night trip Jul 24, 2014
A Traveler
US
2.0 / 5Fair
"not worth the money"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Ok, so when I was looking for hotels there were not many left to chose from (as it was summer and it being a destination and all) they were either really expensive or (for the money) they looked too cheap. So I went with a more expensive hotel thinking I would at least get better everything. Well unfortunately I was wrong!! I had thought I was paying for a king size bed and also thought that the room wouldn't be in the (what I would call) the overflow section. What the hotel staff told me was that since I booked the room through an outside source they chose a queen for us. Without me realizing this. And since it was also a very busy time for them we got the older crappier section, (everything else was supposedly booked). so it really wasn't much of a discount. I would think I would be in at least a decent room. The room, balcony (overlooking a parking lot and very old),bathroom small with a little sink and the water was not working very well at all. Was all definitely NOT worth what I paid. I would have been better off going around town to the other hotels that looked ok to see if they had rooms available ( they too were a lot cheaper as well) I know because a friend of ours had done this very thing and ended up paying a lot less than I did.
Genuine Expedia guest review
Other trip Jul 28, 2014
Heather
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel and location was beautiful however, disappointed that we had to pay to park when staying at the hotel. It should be included in the daily rate.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2014
Janice
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was spacious and clean. Had to pay extra for parking each day. Pool was crowded but it was peak season. Close to harbor, ferries, and shopping. Eat at trader Ed's. Best food in town for the money. Cool shops on Main Street.
Genuine Expedia guest review
Other trip Jul 26, 2014
JH
US
2.0 / 5Fair
"Great location, mediocre hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very convenient location for catching the high speed ferry to Martha's Vineyard. It appears that they relegate the hotels.com guests to the less desirable rooms. Made a reservation for a king size bed -- and the hotels.com website stated that it a king size was not guaranteed, which is reasonable in a vacation area. However, when I checked in, the front desk clerk stated that the hotels.com reservations are only for a standard queen room-- and only guests who book directly with the hotel are given the king size rooms. I was travelling with my adult son and had hoped to have the larger bed. Room was small, towels were skimpy, hot water was sporadic -- disappointed considering the price of the room -- avg. $244 per night.
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
RLW
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Good location but rooms are small and need updating
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
"Very good experience,"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel exceeds others at the Hyannis Harbor, is convenient to the fast ferry to and from Nantucket and within walking distance of Hyannis shopping district. Also next door to The Black Cat, clearly the best restaurant at the harbor area.
Genuine Expedia guest review
Other trip Jul 19, 2014
Chuck
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Started off bad in a horrible room at the front of the hotel. My family was put in the smallest hotel room I have ever seen. There was only enough room to walk around the bed. That's it. We then moved to a much larger room and was satisfied from there.
Genuine Expedia guest review
Other trip Jul 17, 2014
A Traveler
US
2.0 / 5Fair
"A Two Star Hotel at best."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The description listed is not at all accurate which I found out upon check-in July 14, 2014. I paid for a non smoking Deluxe room with private deck.....there is no such room. Although a non smoking property guests were continuously smoking throughout the hotel. The so called private deck is two plastic chairs in front of the entrance to your room on a public walkway overlooking pool. The designer bath amenities and gourmet coffees and teas were non existent. The smell is overwhelming seeing the property is very dated. $16 per day for parking was outrageous, public parking was cheaper. The room was quite small and though the mattress was comfortable it was soiled badly and the provided bedding did not cover. Our room had no working television for two days and the lack of customer service and courteous staff was more than disappointing. The location was the best part of the stay easy access to Main St., ferries and restaurants. This property at current shouldn't be graded any higher than 2 stars.
Genuine Hotels.com guest review
4 night business trip Jul 14, 2014
Missy
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was located right across the harbor and in walking distance to the beach and town. The staff was friendly and accommodating. The room's air conditioning made the room very comfortable during the very humid days. The only negatives were that the beds were too firm for our liking and the room had an unpleasant odor.
Genuine Expedia guest review
Other trip Jul 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Hyannis trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in room 411. The room seemed to be newly painted, furnished and carpeted. We swam in the huge indoor pool which was nice and warm. We walked to the beach, shops and restsurants. We plan to go back again next summer!
Genuine Expedia guest review
Other trip Jul 16, 2014
I travel alot
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, close to everything. Many bars and restaurants along Main Street. Hotel could use a fitness center.
Genuine Expedia guest review
Other trip Jul 14, 2014
Ben
US
3.0 / 5Good
"Location is the only reason for this hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very disappointed in the overall quality of the facility. No sound insulation from the hallway or the second floor. Not sure if it was because I booked through this website, but the room was a handicap room in the back of the hotel. The room itself, especially the bathroom, showed its age. The only plus for using this hotel is that it is right across the street from the ferries going to Nantucket and Martha's Vineyard. However, the incoming hurricane cancelled our ferry so we didn't really get the benefit of staying.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2014
Jennifer
US
4.0 / 5Excellent
"Nice hotel close to ferry and main street district"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is close to everything you could want like the ferry to Nantucket and Martha's Vineyard, beaches, main street, etc.. The downside are extra fees for parking which is strange for a hotel that has a concrete lot with plenty of spaces.
Genuine Expedia guest review
Other trip Jul 11, 2014
Chris
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice place. Some nice restaurants nearby.
Genuine Hotels.com guest review
2 night trip Jul 5, 2014
A Traveler
US
4.0 / 5Excellent
"Certainly one of the best hotels in Hyannis"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Booked a 3 night stay here recently w/ a certain amount of trepidation due to some of the reviews i had read on line. However, i found most of those reviews to be inaccurate or at the very least, mostly complaints about off season stays. We stayed a few days prior to the 4th of July & really had an excellent time. The only true negative is a fifteen dollar charge per night to park your car; they have plenty of space & that's really an unfair charge but overall it's a minor complaint. Take a quick walk around town & you will see for yourself that at least visually, this is probably the nicest hotel in Hyannis. The room was very clean and quite spacious, the staff and some of the guests we met were very friendly and it's literally right across the street from ferries which can take you to Nantucket & Martha's Vineyard. Another small issue (has nothing to really do w/ the hotel though) is that the Ferries sometimes load up their inventory late at night and it can get a bit loud & obnoxious, but it comes and goes fairly quickly. There are really plenty of great restaurants nearby (The Black Cat is really excellent & for casual dining & an outstanding Lobster Roll go to Spanky's; both w/in min of walking distance) & Main St. is also a short walk away. Overall, a great experience and much of it had to do with the Hyannis Harbor Hotel. We only wished we could have stayed longer !
Genuine Hotels.com guest review
3 night trip Jun 30, 2014
Jimmy goes on a trip
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel has an excellent location. I recommended.
Genuine Hotels.com guest review
1 night business trip Jun 27, 2014
Maria Rodriguez
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The cleanliness of the room was a pleasant surprise, I enjoyed how light and bright it was. We were able to walk around the harbor and watch the fishing boats coming in with clams, and the ferries going out. There was a fun cafe on the harbor by the ferry. Really nice location. Lots of parking in the lot. Stayed four days and would love to come again.
Genuine Hotels.com guest review
4 night trip Jun 27, 2014
MS
US
4.0 / 5Excellent
"Nice hotel. View of marina."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Parked the car for 4 dates and walked everywhere. Very relaxing. One downside was the outdoor bar by pool could have has an awning to avoid sun.
Genuine Expedia guest review
Other trip Jul 5, 2014
Tricia
US
3.0 / 5Good
"Convenient but you get what you pay for"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This place is decent enough, but the service isn't the best. They tried to overcharge for parking and they could use a lesson in customer service. The hotel itself is also super loud and you can hear everything. The location is great though.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2014
A Traveler
US
3.0 / 5Good
"Good Hotel in central location."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice to be in walking distance to most things the area had to offer.
Genuine Expedia guest review
Other trip Jul 4, 2014
Johnson
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I'm recommending this hotel for many reasons. It's conveniently located near the ferry, and a short walk to Hyannis business district. We found the staff to be great and the hotel amenities better than expected.
Genuine Expedia guest review
Other trip Jul 4, 2014
Rick
US
3.0 / 5Good
"Great location, family friendly atmosphere"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed in one bedroom unit with low ceiling and tight quarters. AC was inadequate and would not remove the humidity from the room.
Genuine Expedia guest review
Other trip Jul 4, 2014
Kevin
US
4.0 / 5Excellent
"Quick stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Made my reservation last minute... 2 hrs before check in. When I arrived at the hotel it look as good as it looked on the hotels app. The front desk was courteous and the room was clean no complaints from me here
Genuine Hotels.com guest review
1 night business trip Jul 1, 2014
Frank
US
1.0 / 5Poor
"Bad room"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Seems like this hotel is the midst of improvement and modernization. The lobby and pool look nice. However, our room was unacceptable. It was above a noisy laundry room, next to an exit door that wasn't lockable (major security issue). The curtains did not cover the windows, and the room smelled stale/moldy. Worst of all, there were blood stains on both the bathroom and the entrance door way.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2014
TC
US
3.0 / 5Good
"Great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
it was good but that there was a problem with my room i thought i booked a king size bed and the receptionist said i booked a queen and they where all booked out of king size bed room so i could not even up grade my room very disappointed other than that it was ok i do recommend that the hotel up grade decking material to a TREX decking instead of that splintered pressure treated wood and upgrade all trim to a composite trim like AZEK so that you will never have maintenance and improve over all appearance replace cedar shingles with vinyl cedar impressions send some money but save of all future maintenance cost (paint replace rotted trim,decking broads,shingles believe me i am a contractor and you will have a much APPEALING HOTEL attract a lot more guest. ps need more ice machines and in different areas of the hotel noir just in pool area thank you for you time.
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2014
Anthony
US
5.0 / 5Outstanding
"Great Location and Quality for the Price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for two days and were very satisfied with our accommodations. The hotel's harbor-side location is fabulous- a quick walk to cafes and restaurants and a beautiful view of the marina. The rooms were clean and décor was adequate- some furniture and linens had been recently upgraded while bathroom fixtures were somewhat dated but overall it was pleasant and well priced for the area. The only negative I experienced was a marginally inhospitable check in but as the front desk was mobbed and short staffed at the time I arrived, I chalked it up to catching an overwhelmed employee at an off moment. Overall, I would recommend with confidence!
Genuine Hotels.com guest review
2 night trip Jun 25, 2014
Katharine
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Average hotel Old but clean Could use a good facelift
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"Good room for overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean and mechanicals were all in working order. Breakfast buffet was okay, but a bit expensive for scrambled eggs, ham, sausage, and potatoes.
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
A Traveler
US
3.0 / 5Good
"Hyannis Harbor Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Decent hotel for price, however did not get room requested (Queen bed instead of King) and hotel only have "Deluxe" rooms, and no standard rooms, so do not expect anything overly nice...
Genuine Hotels.com guest review
2 night romance trip Jun 23, 2014
Derek Dunn
US
1.0 / 5Poor
"BEWARE Be prepaired to pay for parking"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The fact that parking was available was a good thing. But the fact that you had to pay additional 15.00 for it did not make me happy. In the small print in your add it did mention parking is extra but I never noticed it or would not have stayed there. When I told the reception girl I wasn't happy about it and asked to speak to the manager. The response was he's not here, and that is the way it is.... This was a lesson for me to learn to read the fine print. The parking fee was 15.00. Not much but it no longer makes this hotel a value place to stay
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
Read the fine print
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good value. Next to the Harbor, 10min walk to Main Street, Indoor/Outdoor pool onsite and a hot tub.
Genuine Expedia guest review
Other trip Jun 26, 2014
John
US
3.0 / 5Good
"Convenient place to stay in Hyannis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was convenient but not quite as close to the main area of town as they would have you believe. It is, however, within walking distance to the ferries (directly across the street) and a few restaurants. There is a great coffee and pastry shop directly across the street where you can get a quick, inexpensive breakfast.Parking is convenient, although expensive at $15.00 extra per day. The room was large. While some may enjoy the type of beds, they were not to our liking as they are VERY high and VERY soft with VERY DEEP pillow tops! All-in-all, not quite as nice as we had expected but a decent place to stay overall.
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for a night or two"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friends and I crashed here the night before we took the ferry to Nantucket. Perfect for what we needed. This isn't a luxurious spot by any means but if you're looking for clean, basics, it's perfect!
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Simply lovely stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great room, comfy beds, very clean! Lots of area to discover within walking distance. We walked to Main Street, the wharf, and the beach.We will seek out this hotel when we are in the area again.
Genuine Hotels.com guest review
2 night trip Jun 17, 2014
Mom in WI
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Was not a king but a double, in a tiny room. Deck was a small bonus, but not private.
Genuine Expedia guest review
Other trip Jun 23, 2014
Bijousav
US
3.0 / 5Good
"Watch out"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Upon checking out they inform me I have a balance , they charge $15 per day to park your car In the parking lot. Never Hurd of such a thing. Paying to have your car park on their lot. So beware
Genuine Expedia guest review
Other trip Jun 18, 2014
A Traveler
US
2.0 / 5Fair
"Well Located"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The Hotel is at a great location and the view from the front entrance is impressive - if you are not guaranteed a room on the outside pool side (the front) all other rooms have a parking lot or back of the building location - nothing attractive... disappointing. Room service is slow and and not very efficient. Had a higher expectation.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed here overnight on our way to Nantucket. We were happy with the staff and location. It was close to the ferry and convenient to town and restaurants.
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
Happy Camper
US
3.0 / 5Good
"Review"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Really enjoyed this hotel. The bed was super comfy. Hotel Room was really clean. Pool was nice and loved the night time fire. My only complaint would be on their website it says free ferry parking for guess...no no no...whether you use the ferry or not there is a 15 dollar fee. When I went to check out I was not happy to hear about this last minute expense.
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, nice outdoor area, pay to park!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is located in a great location with a short ten minute walk to the beach. Room was nice overall, though the walls could use a coat of paint and some cracks in the walls need fixed. Pool area is definitely nice and there is a large chess board to play with on the lawn. The only surprise was it costs $15 per day (NOT per 24 hour period) to park at the hotel (and there is no other parking near by) so just plan on $30 being added to your bill for a one night stay (because they count that as "two days").
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
Rose
US
5.0 / 5Outstanding
"Very nice hotel, convenient to restaurants, ferry"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay! Clean & very comfortable room. Staff friendly & helpful. Outside pit great.
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
US
3.0 / 5Good
"Caution: Parking Fee"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Extra parking fee of $16 - yikes! Pool area was nice but was open "by request". Rooms were fairly standard
Genuine Hotels.com guest review
1 night romance trip Jun 3, 2014
A Traveler
US
3.0 / 5Good
"You get what you paid for..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location is great if you're planning to hop on the ferry to the islands,right across the street is the pier. Some great resturants close by for dinner. Rooms were outdated,bathroom was small. The bed was new and felt great. Customer service was great, we got an early check in.Overall it was a 3 star.
Genuine Hotels.com guest review
1 night trip Jun 3, 2014
Christina J.
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel was perfect for what we wanted, an inexpensive getaway close to shops and restaurants. It was walking distance to it all. The room was clean and confortable. We had a good location, tucked in a little hallway. I could see it getting loud on the deck with luggage wheels and people but we didn't get that. Also the back of the hotel was not very attractive facing the parking lot but we were out towards the pool. The pool was beautiful and the patio with the fire pit was very nice. I would stay there again.
Genuine Hotels.com guest review
2 night romance trip Jun 2, 2014
Cheryl
US
3.0 / 5Good
"Great location, great rooms, no concierge"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Right by ferries, great restaurants, Black Cat outdoor patio right next door. Great rooms, poorly trained front desk staff. There were dozens of fun things to do all over the harbor, but staff had no clue and was provided no list by mgt. We wasted so much time figuring it out by ourselves.
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really liked the convenience of being directly across the street fr the ferry to Martha's Vineyard, my final destination .
Genuine Hotels.com guest review
1 night trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were catching the ferry to Nantucket, so couldn't have asked for a better location. The gentleman at the front desk was extremely helpful. When he found out we were celebrating our 36th anniversary he switched us to a harborview room. Price was the same, but the intent was generous.
Genuine Hotels.com guest review
1 night trip May 28, 2014
Nikki
US
4.0 / 5Excellent
"Nice hotel, but a few small issues"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was nice, close to the harbor. Staff was friendly. Had to pay an extra $15 plus tax a day for parking which was absolutely ridiculous. Also, wanted to go swimming in the indoor pool (too cold to swim outside), but it was locked and you had to have staff unlock it and stand there while you swam which was very weird and creepy so we didn't get to swim. The outdoor pool, while heated, was right up against the restaurant and bar so everyone was watching you if you went swimming.
Genuine Hotels.com guest review
2 night trip May 26, 2014
Kim
US
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