All hotels in Teton Village, Wyoming, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here7680 Granite Loop, Teton Village, WY, 83025, United States of America, ‏‎800-491-6126
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4.9 / 5Outstanding

Score breakdown (from 39 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.8
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.8
4.0 / 5Excellent
"3rd visit to this hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Showed up for spa appt and was told I didn't have an appt.
Genuine Hotels.com guest review
1 night family trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel right on the mountain. Rooms are beautiful and the staff is great to!
Genuine Expedia guest review
Other trip Dec 4, 2014
Travis
US
5.0 / 5Outstanding
"Four Seasons"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely amazing rooms, location, service... No complaints whatsoever. We had a wonderful time.
Genuine Hotels.com guest review
3 night romance trip Oct 9, 2014
Daniel
US
5.0 / 5Outstanding
"Heaven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed just one night after Lotoja bike race. Felt like we arrived in heaven! Room was beautiful and bed was amazing! Dinner at the Grill tasted amazing! Can't wait to come back for a longer stay!
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"first class comfort at a first class price."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
there were a couple of room issues which were addressed, but were minor in the grand scheme.
Genuine Expedia guest review
Other trip Sep 3, 2014
A Traveler
US
4.0 / 5Excellent
"Overall Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our stay was generally very good with some qualification. The issues: housekeeping did not provide tissue box replacement and accidentally took some of our items out of the room; some of the rooms had significant problems like motor noise and another bugs. I think it is odd not to have any bar in the room so you cannot get a drink after 2 am unless you purcahse it at the store. The concierge was very helpful, but were not clear about cost of some trips, on the one hand we were given a cost including 2 people, on the other for a different item the cost was per person but it was not indicated as such so that was a bit of a surprise. 3. some of the staff was not so polite about having a service dog, and we were aggressively questioned about it by a bartender, not the Japanese female bartender, who was excellent. The hotel food was above average, but not great. Outstanding people were the hotel manager, Jenny at concierge, and the Japanese bartender who’s name I am embarrassed to have forgotten. The hotel addressed all of the above concerns immediately and to our complete satisfaction except the last one, and the no room bar. I suggest they train the staff in service animal etiquette, provide some level of room bar, and improve the food. Overall, very good, and I would stay here again, but for Four Seasons, which is a zero mistake level of service, probably not quite where the should be yet.
Genuine Expedia guest review
Other trip Jul 29, 2014
Andrew
US
5.0 / 5Outstanding
"Nothing short of amazing!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was helpful! Lots to do, restaurants were incredible! We ate at the The Handle Bar, Westbank I think is what it was called, Coulor at the top of mountain, Teton Thai, taco truck and the Cowboy Resturant! Every place was amazing from service to food!! Atmosphere of hotel, rooms and outdoors next to none! We will stay longer next trip!
Genuine Expedia guest review
Other trip Jul 8, 2014
Moca102507
US
5.0 / 5Outstanding
"Nice view of the mountain."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed siting out back by the fire watching the rain and sipping our wine.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Wow - best stay ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms are very comfortable and welcoming. Site is beautiful. Even the "valley" view rooms have fabulous views of mountains and the natural landscape.
Genuine Expedia guest review
Other trip May 16, 2014
Jorge
US
5.0 / 5Outstanding
"Most Luxurious Hotel EVER!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
What a find! This hotel was gorgeous, well-appointed, and comfortable, but what made all the difference was the staff who knew our names and went out of their way to make our stay enjoyable and fun! We got recommendations for everything from restaurants to sight-seeing expeditions. We will definitely be back to experience this "heaven-on-earth"
Genuine Hotels.com guest review
3 night romance trip May 5, 2014
Nancy Jane McMillan
US
5.0 / 5Outstanding
"What is left to be said"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is The Standard everyone else should strive for. We were the first people to sleep in new corporate bed. I want one at home.
Genuine Hotels.com guest review
2 night trip May 4, 2014
Pete Wall
US
5.0 / 5Outstanding
"exceptional service and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
exceptional service and location. Perfect ski in/out location.
Genuine Expedia guest review
Other trip Feb 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Simply the best."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed at the four seasons many times....I've never been disappointed once! This place is magical!
Genuine Expedia guest review
Other trip Feb 1, 2014
Donna
US
5.0 / 5Outstanding
"Wonderful location for skiers."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter has a little accident skiing. Staff hotel try her as a grandma . Next time in Jackson will be our hotel again.
Genuine Expedia guest review
Other trip Jan 11, 2014
Ernesto
US
5.0 / 5Outstanding
"Incredible."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was staying here while the National parks were closed due to the government shutdown. Being at this hotel was the only good thing about not being able to visit Grand Teton National Park. It's one of the best hotels in the franchise. The hotel is gorgeous, the service is incredible, the people are SO NICE, the property is gorgeous, it's a short ride into downtown Jackson....there is not one negative criticism about this hotel. The outdoor pools are perfect, the spa is wonderful as are the ladies who work there. I cannot WAIT to go back.
Genuine Expedia guest review
Other trip Oct 21, 2013
Susanna
US
5.0 / 5Outstanding
"Possibly the best place in the rockies"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our experience in Teton Village was the best I have had since I was stayed in Bariloche, Argentina in the Andes mountains some fifty years ago. Enough said.
Genuine Expedia guest review
Other trip Oct 7, 2013
Rob
US
5.0 / 5Outstanding
"staff excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They all knew our names from the first day.
Genuine Hotels.com guest review
3 night trip Sep 28, 2013
Doug
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely hotel, everything was top-notch, but as would be expected from this caliber of hotel any incidentals were extremely expensive, including parking and breakfast.
Genuine Hotels.com guest review
2 night trip with friends Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Pricy but first class"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rained the entire time we were there. The room and facility was so nice it really did not bother us that we had to stay at hotel
Genuine Hotels.com guest review
2 night family trip Sep 6, 2013
Mike
US
5.0 / 5Outstanding
"Great location and beautiful scenery"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Horse back riding, hiking, fly fishing, white water rafting, and pure fun.....
Genuine Expedia guest review
Other trip Aug 18, 2013
Brian
US
5.0 / 5Outstanding
"Best food and bar environment in Teton Village."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Bar drink by the fire is nice even in summer. Westbank Grill dinner is good. Fitness Center could have a indoor swimming pool to match 5 star hotel standards even better.
Genuine Expedia guest review
Other trip Jul 29, 2013
richard
US
5.0 / 5Outstanding
"Great option"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our stay was very nice and relaxing. The room had a great size and we were lucky to be on a higher floor with a very nice view. The staff was Very friendly and efficient. The food on the restAurant, pool and room- service was good and not very expensive. We were surprised to see that they charge for the internet and the parking is U$30 - woul definitly stay there again.
Genuine Hotels.com guest review
3 night trip Jun 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Exceeded expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff and facilities were beyond my expectations. The best hotel I have ever stayed at in over 45 years of traveling on three different continents.
Genuine Expedia guest review
Other trip Jun 17, 2013
David
US
5.0 / 5Outstanding
"great hotal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
nice view, good service, beautiful room,, everything is good
Genuine Expedia guest review
Other trip Jun 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location, near everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was beautifully equipped. The staff was absolutely the best, on a scale of 1-10 they were an 11! The food was superb.
Genuine Expedia guest review
Other trip Jun 14, 2013
Frank
US
4.0 / 5Excellent
"Jackson Hole Resort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a fantastic hotel.
Genuine Hotels.com guest review
4 night trip Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great food, service, and room was perfect
Genuine Hotels.com guest review
1 night business trip Mar 23, 2013
Cindy
US
4.0 / 5Excellent
"****"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very pleasant hotel Positives: outstanding food and friendly helpful staff Possible improvements: Welcome note from GM with complimentary bottled water (minimum) chocolates or/ The hotel should have a fully stocked minibar and of course a SAUNA to become a Five Star Hotel
Genuine Expedia guest review
Other trip Feb 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great ski vacation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a beautiful hotel and very convenient to the ski slopes. If going skiing and renting out skis, would consider renting when you get there. They have their own custom fit service. Can also get lift tickets at hotel.
Genuine Expedia guest review
Other trip Jan 4, 2013
A Traveler
US
5.0 / 5Outstanding
"A great destination."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is one of those rare properties where the perfect stay begins with the door man that greets you until the moment you check out. The staff is superb and interested only in making certain that your stay could not be any better. The food, the physical plant, the views, the bed and the bath products are all top end.
Genuine Expedia guest review
Other trip Oct 18, 2012
Doug
US
5.0 / 5Outstanding
"Fabulous team."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was fabulous. There was no stuffiness or pretentiousness that sometime goes along with a high end hotel like this. The whole team was very helpful and super friendly.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
US
5.0 / 5Outstanding
"worth the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even at the hotels.com rate, this is one expensive hotel. Still, they earned it, especially with service that was off-the-charts impressive. If you want to splurge, this is the place.
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2012
Bruce R.
US
4.0 / 5Excellent
"Four Seasons"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We visited the Four Seasons during off-season. We enjoyed our stay, but the pillows were extremely full/fluffy. Also, we had construction workers working on the roof right outside of our balcony. I wish they had placed us in a room where people were not performing hotel upkeep. These were not major issues for us, and we didn't find the need to complain to hotel staff. We appreciated that the staff was accommodating and allowed us to use the Fitness Center outside of normal operating hours. We also enjoyed numerous apples and cups of coffee.
Genuine Expedia guest review
Other trip May 23, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip May 24, 2014
Rita
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Mar 15, 2014
Dominique
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip Sep 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Trip with friends Oct 8, 2012
Linda
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip May 15, 2013
A Traveler
CN

TripAdvisor reviews for Four Seasons Resort and Residences Jackson Hole

Overall rating:Based on 561 traveler reviews

Most recent traveler reviews:

Overall Rating
"Family-friendly laid back Four Seasons."
04/17/15 andy801
We enjoyed the atmosphere very much. The spa was top-notch. And we really enjoyed the recently renovated Lounge area, which served up some excellent appetizers, and dinner. I really enjoyed that they featured local food producers on their menu. Highly recommended.
Overall Rating
"You won't be disapointed"
04/08/15 Replicant_Roy New York City, New York
The hotel is very pleasant, the staff is attentive and the ski-in-ski-out couldn't be more convenient. You can rent skis, boards and boots directly from the hotel's ski valet. The staff will have your gear ready in the AM and even offer to help you (or your kids) put your boots on and will hand you your skis as you walk to the lifts. They will put them away for you when you finish skiing for the day. Great service. The ski lifts are literally 25 yards from the ski valet! The only reason why I did not rate this hotel "excellent" is because of the somewhat limited dining option offered at the hotel. The menu is fine but as there are only about 5 other restaurants in Teton Village and unless you are willing to drive 40 min. to Jackson Hole, you are bound to repeat restaurants (unless you are staying less than 5 days). If you dine twice at the hotel's restaurant your party will have had the chance to try everything on the menu at least once.... If you are planning on coming to the Four Seasons (or any hotel in the village) you may want to consider renting a car to take you to Jackson Hole which is a pretty (and quite) little town with plenty of galleries and a few good restaurants. All in all a great experience.
Overall Rating
"First Class Hotel"
04/06/15 jhatman1 Scranton. Pa
The Four Seasons Resort is the perfect place to stay for a ski trip to Jackson Hole. The hotel offers the best ski in and ski out location.. You rent and store your equipment on the second floor of the hotel. You are steps away from the gondola, lifts, tram, and ski school. when you exit the hotel.The rooms are a nice size and well decorated. The bed is extremely comfortable. The bathroom with twin sinks, a stall shower, and a separate bathtub is ideal for 2 people. The restaurant is a great place to start the day with many breakfast options and offers a great view of the slopes. We also ate dinner at the restaurant and the food, wine, and service were excellent. The bar has a view of the slopes and serves really nice wine and cocktails. Overall, the Four Seasons Resort at Jackson Hole was first class and we would definitely stay there the next time we are in the area.
Overall Rating
"Unbelievable!!!"
04/02/15 kristina w Portland, Oregon
Amazing, amazing, amazing is all I can say about this resort. From the minute you pull up you are given wonderful service. Everyone is extremely friendly and the resort is beautiful. The rooms are clean, comfortable and ours had an amazing view of the mountain and chair lifts. Après ski at the hot tub with champagne and s'mores...yes please. The ski valet was terrific. As soon as we walked in they immediately found our ski gear and we were ready to go. I decided to demo a pair of skis one day and they were extremely helpful and knowledgeable. A special thank you to Manager Leigh for getting a map and pointing out all the good art galleries to go to in Jackson. She was really wonderful. The spa was so relaxing and the women's locker room was very clean and comfortable. All the restaurants were great. We will definitely be back!!!
Overall Rating
"Such a pleasure"
03/27/15 Chief_Barney Mesquite
Very Pleasurable. Staff extremely polite, super friendly, extra attentive. Location is beautiful. A fox visited in the middle of the night. Facilities very well maintained. Rooms very quiet, you cant hear the neighbors. For an extra treat take gondola top if mountain and have a four course meal.
Overall Rating
"It does not get better then this"
03/24/15 Malibuman30712 Los Angeles, California
We have been there 10 times with our family and every time is great. the staff always does their best and of course the skiing is top notch. Also lots of great places to eat near bye. The 2 main restaurants re great of course and the bar is alway lively.
Overall Rating
"Perfect for Skiers"
03/22/15 UTAustin Austin, Texas
If you want to ski in and ski out on one of the best mountains in the world, the Four Seasons Jackson Hole is a great choice. I have stayed at the property many times and it seems to be very consistent. The physical design of the facility is quite nice. This time I had a room with a fireplace which gave the room that perfect lodge feel. The bed and linens were very comfortable like one would expect with a Four Seasons. They had coffee and tea in the room though I did not notice a mini bar. The bathroom was spotless and spacious. It had a great tub and a sizable stand alone shower. There were plenty of fresh towels. One nice touch was a boutique local soap and shampoo set that worked very well. The spa is informal and relaxed. It has a modest wet area consisting of a hot tub, cold plunge pool, and a small steam room. The massage treatment I received was first rate. There is a nice restaurant and some food service in the large lounge. It's pricy but of good quality. They had afternoon s'mores by the pool which were complimentary and delicious. The valets and bell staff were great. The waiters and other staff were polite but not quite up to five star standards; like in the past I got the sense they would rather be on the slopes (and I can't say I blame them entirely). Like many resort high end ski lodges they had some live music there. Like most of the others the quality was marginal. A guy with a guitar playing songs my parents probably listened to around the time they were protesting Vietnam is not really what I had in mind for a mountain retreat. They also had country music playing in the spa. Something about Toby Keith and zen just don't go together. That said, those were minor complaints that other people might find to be highlights.
Overall Rating
"Convenience and quality at the Four Seasons Jackson Hole"
03/22/15 Doonesbaby Wollongong, NSW, Australia
My husband and I enjoyed 10 nights at this wonderfully located hotel at Jackson Hole - right next to the lift and with stunning views all around. Our first room was a Mountain View room and we later changed to a Valley View one Bedroom Suite. Both rooms were spacious and extremely well appointed, with lovely natural light. House-keeping in this hotel were excellent and the dining options were all very solid, with plenty of variety and fresh ingredients. The bar staff, particularly Nico, were wonderful and eager to please. This hotel can't be beaten for convenience and the Ski Valet service was friendly and also excellent. It is also a very easy bus ride to the charming town of Jackson. I can't wait to visit again.
Overall Rating
"Great experience at FS Jackson Hole"
03/19/15 David D New York City, New York
I spent three nights and four days at the Four Seasons Jackson Hole in mid March. It is a wonderful hotel with fantastic service. The hotel's proximity to the gondola is unreal, literally just a few yards away. The ski concierge was fantastic and very friendly, going so far as to offer to take my ski boots one day. The outdoor bar and the lobby level bar were both wonderfully well stocked and had great service. The conference services people were great. All in all, this is a hotel not to miss if you're thinking about skiing or visiting Jackson Hole.
Overall Rating
"Good - but with clear issues"
03/17/15 tsaoh Arcadia, California
I was there in January. Prior to visiting, I called to arrange for airport pickup service. The receptionist disconnected me four times. On the fifth time, he said he'd get the concierge to call me back. Well, they called back 8 hours later. Post visit, I received a request for feedback...and I gave my feedback on the slow return call and the manager was gracious enough to reach out - so I appreciated that. I just went back with my family last weekend. While everything at the hotel was perfect, there is a strange, consistent fault. 1. I called to make a spa reservation on my first day of arrival. The spa said their computer was down but said they'd call me back to confirm later. They never called or left a message. When I called the following day, they didn't have my reservation (I was able to get an appointment though). 2. I called to make a dinner reservation at Waterbank Grill. They were not open when I called, but the lady said they would pass on the request and call me back. AGAIN, no one called. No reservation made. 3. When I returned home, I realized that they had forgotten to put my snowboarding boots in my snowboard bag. I called the concierge, and they said they'd look for it and call me right back. AGAIN - no call back for 6 hours and I had to call again. There is clearly something wrong with how they take messages. It's not a fluke because this happened four times on two trips. The most disappointing thing is EVERYTHING else with this resort is perfect. Their staff is great, beginning to end. The ski valet were all great. Restaurant, housekeeping staff were all excellent. I hope they fix this very fixable issue.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews