"3rd visit to this hotel"
Showed up for spa appt and was told I didn't have an appt.Genuine Hotels.com guest review
Absolutely amazing rooms, location, service... No complaints whatsoever. We had a wonderful time.Genuine Hotels.com guest review
Stayed just one night after Lotoja bike race. Felt like we arrived in heaven! Room was beautiful and bed was amazing! Dinner at the Grill tasted amazing! Can't wait to come back for a longer stay!Genuine Hotels.com guest review
"first class comfort at a first class price."
there were a couple of room issues which were addressed, but were minor in the grand scheme.Genuine Expedia guest review
Our stay was generally very good with some qualification. The issues: housekeeping did not provide tissue box replacement and accidentally took some of our items out of the room; some of the rooms had significant problems like motor noise and another bugs. I think it is odd not to have any bar in the room so you cannot get a drink after 2 am unless […] you purcahse it at the store. The concierge was very helpful, but were not clear about cost of some trips, on the one hand we were given a cost including 2 people, on the other for a different item the cost was per person but it was not indicated as such so that was a bit of a surprise. 3. some of the staff was not so polite about having a service dog, and we were aggressively questioned about it by a bartender, not the Japanese female bartender, who was excellent. The hotel food was above average, but not great. Outstanding people were the hotel manager, Jenny at concierge, and the Japanese bartender who’s name I am embarrassed to have forgotten. The hotel addressed all of the above concerns immediately and to our complete satisfaction except the last one, and the no room bar. I suggest they train the staff in service animal etiquette, provide some level of room bar, and improve the food. Overall, very good, and I would stay here again, but for Four Seasons, which is a zero mistake level of service, probably not quite where the should be yet. Read moreGenuine Expedia guest review
"Nothing short of amazing!!!"
Everyone was helpful! Lots to do, restaurants were incredible! We ate at the The Handle Bar, Westbank I think is what it was called, Coulor at the top of mountain, Teton Thai, taco truck and the Cowboy Resturant! Every place was amazing from service to food!! Atmosphere of hotel, rooms and outdoors next to none! We will stay longer next trip!Genuine Expedia guest review
"Nice view of the mountain."
Enjoyed siting out back by the fire watching the rain and sipping our wine.Genuine Expedia guest review
"Wow - best stay ever!"
Rooms are very comfortable and welcoming. Site is beautiful. Even the "valley" view rooms have fabulous views of mountains and the natural landscape.Genuine Expedia guest review
"Most Luxurious Hotel EVER!"
What a find! This hotel was gorgeous, well-appointed, and comfortable, but what made all the difference was the staff who knew our names and went out of their way to make our stay enjoyable and fun! We got recommendations for everything from restaurants to sight-seeing expeditions. We will definitely be back to experience this "heaven-on-earth"Genuine Hotels.com guest review
"What is left to be said"
This is The Standard everyone else should strive for. We were the first people to sleep in new corporate bed. I want one at home.Genuine Hotels.com guest review
"exceptional service and location"
exceptional service and location. Perfect ski in/out location.Genuine Expedia guest review
"Simply the best."
I've stayed at the four seasons many times....I've never been disappointed once! This place is magical!Genuine Expedia guest review
"Wonderful location for skiers."
My daughter has a little accident skiing. Staff hotel try her as a grandma . Next time in Jackson will be our hotel again.Genuine Expedia guest review
I was staying here while the National parks were closed due to the government shutdown. Being at this hotel was the only good thing about not being able to visit Grand Teton National Park. It's one of the best hotels in the franchise. The hotel is gorgeous, the service is incredible, the people are SO NICE, the property is gorgeous, it's a short ride […] into downtown Jackson....there is not one negative criticism about this hotel. The outdoor pools are perfect, the spa is wonderful as are the ladies who work there. I cannot WAIT to go back. Read moreGenuine Expedia guest review
"Possibly the best place in the rockies"
Our experience in Teton Village was the best I have had since I was stayed in Bariloche, Argentina in the Andes mountains some fifty years ago. Enough said.Genuine Expedia guest review
They all knew our names from the first day.Genuine Hotels.com guest review
Lovely hotel, everything was top-notch, but as would be expected from this caliber of hotel any incidentals were extremely expensive, including parking and breakfast.Genuine Hotels.com guest review
"Pricy but first class"
Rained the entire time we were there. The room and facility was so nice it really did not bother us that we had to stay at hotelGenuine Hotels.com guest review
"Great location and beautiful scenery"
Horse back riding, hiking, fly fishing, white water rafting, and pure fun.....Genuine Expedia guest review
"Best food and bar environment in Teton Village."
Bar drink by the fire is nice even in summer. Westbank Grill dinner is good. Fitness Center could have a indoor swimming pool to match 5 star hotel standards even better.Genuine Expedia guest review
Our stay was very nice and relaxing. The room had a great size and we were lucky to be on a higher floor with a very nice view. The staff was Very friendly and efficient. The food on the restAurant, pool and room- service was good and not very expensive. We were surprised to see that they charge for the internet and the parking is U$30 - woul definitly […] stay there again. Read moreGenuine Hotels.com guest review
The staff and facilities were beyond my expectations. The best hotel I have ever stayed at in over 45 years of traveling on three different continents.Genuine Expedia guest review
nice view, good service, beautiful room,, everything is goodGenuine Expedia guest review
"Great location, near everything"
The hotel was beautifully equipped. The staff was absolutely the best, on a scale of 1-10 they were an 11! The food was superb.Genuine Expedia guest review
"Jackson Hole Resort"
This was a fantastic hotel.Genuine Hotels.com guest review
Great food, service, and room was perfectGenuine Hotels.com guest review
Very pleasant hotel Positives: outstanding food and friendly helpful staff Possible improvements: Welcome note from GM with complimentary bottled water (minimum) chocolates or/ The hotel should have a fully stocked minibar and of course a SAUNA to become a Five Star HotelGenuine Expedia guest review
"Great ski vacation."
It was a beautiful hotel and very convenient to the ski slopes. If going skiing and renting out skis, would consider renting when you get there. They have their own custom fit service. Can also get lift tickets at hotel.Genuine Expedia guest review
"A great destination."
This is one of those rare properties where the perfect stay begins with the door man that greets you until the moment you check out. The staff is superb and interested only in making certain that your stay could not be any better. The food, the physical plant, the views, the bed and the bath products are all top end.Genuine Expedia guest review
The hotel staff was fabulous. There was no stuffiness or pretentiousness that sometime goes along with a high end hotel like this. The whole team was very helpful and super friendly.Genuine Expedia guest review
"worth the price"
Even at the hotels.com rate, this is one expensive hotel. Still, they earned it, especially with service that was off-the-charts impressive. If you want to splurge, this is the place.Genuine Hotels.com guest review
We visited the Four Seasons during off-season. We enjoyed our stay, but the pillows were extremely full/fluffy. Also, we had construction workers working on the roof right outside of our balcony. I wish they had placed us in a room where people were not performing hotel upkeep. These were not major issues for us, and we didn't find the need to complain […] to hotel staff. We appreciated that the staff was accommodating and allowed us to use the Fitness Center outside of normal operating hours. We also enjoyed numerous apples and cups of coffee. Read moreGenuine Expedia guest review
02/26/15 PipeDoctor Woodmere, New York
Once a year, a group of 10-12 friends take a weeklong ski trip. This year we booked 4 nights at the Four Seasons in Jackson Hole. Booking from an executive travel agent, we received free breakfast credit of $45 per room. Traveling from JFK we connected from SLC to JAC. Due to a weather delay in JFK we missed our connecting flight. In any case we arrived at the Four Seasons around 10pm. Due to a reservation error, our room, a Mountain View double, was not ready for another 45 minutes. The room was spacious and had plenty of amenities typical of a Four Seasons property. The bathroom had 2 sinks, a large shower and a soaking tub. The five star service we received during the stay as amazing. From ski valet to help you out on and take off your ski boots, to overnight storage and heating of boots, spa service with a nice gentleman's lounge, outdoor hot tub with attendant service who places your robe and towel in a warming cabinet, the overall experience was spectacular. Would definitely recommend to others and will likely return in the future.
"Perfect ski resort with great location!"
02/25/15 ElenaKorpusenko Rio de Janeiro, RJ
Hotel is amazing! Pretty big, but cosy. With excellent location just in front of main lift to ski. All ski rentals and hope just in 5 min walking distance. Bar just amazing for apres ski, with good list of drinks and light food. Rooms are big, good furnished and cosy. As all hotels Four Season the service is just amazing! I feel myself pampered and very welcome. Very very recommended for all ski lovers and hiking lovers!
"Unparalleled, even for the Four Seasons"
02/20/15 FloridaPeapod Florida
We are, by definition, unapologetic luxury travelers. Me? I am happy with clean sheets. The hubs? As high maintenance as a human being can get. So I make do. ;) But in all seriousness, as the person who books all travel, and we do a lot of it, I see all the mistakes that even the top locations make. This one? None. I have yet to stay anywhere for more than 3 nights at a time and have no bill error. But? Not a one. The service, the amenities, the location, the ski valets, the FOOD, the drinks, the free smores by the pool.....beyond heavenly. Yes, you are gonna pay. And pay BIG. And it is worth every single penny.
02/18/15 KWRref Irving, Texas
Wonderful place. We had a great time. Our family was treated very well. Very quiet and peaceful. The staff was very personable and treated us like 5 star guests. Waiter in bar area very entertaining. Made animated balloons and great story teller.
"Epic Mountain Resort"
02/16/15 Mishka K Coronado, California
Been fortunate to experience a lot of skiing / mountain resorts worldwide... this was our first at Four Seasons Jackson Hole & have to admit that this 'raises the bar', as we were pleased from beginning to end; from the superb accommodations, staff, food, skiing... in short; we'll be back & would highly recommend!
"Five star room,food and staff"
02/15/15 Yvonne R Oakland, California
Ski in,ski out convenience. Large tub to soak in after a hard day skiing. Bed and pillows super comfortable.Modern room conveniences with fireplace.Excellent food at Westbank Grille and Handlebar. Staff everywhere were friendly and welcoming.
"Perfect location to explore Jackson and Teton Village"
02/14/15 Brian B
Excellent hotel to take the special someone in your life. Staff was very nice and helpful, hotel rooms were top notch from the bedding, towels, and soaps/lotions. Four Seasons just has it together. Great location to get into the park and just a short drive to get into Jackson Hole where there is so much to do and explore. There are more and more good places to eat popping up in this town it makes a great place to visit just for the food. Highly recommend hotel!
"Excellence from start to finish"
02/12/15 TheLastBite Boston, Massachusetts
Just returned from a 5 night stay last week. The service, as to be expected at a Four Seasons, was impeccable from start to finish. Front desk and concierge were helpful with recommendations for dinner spots in both the Village and in town. Ski concierge at base camp assisted with all rentals and ensured boots were warm and ready. The spa was amazing - enjoyed the All Four Seasons in One treatment and it was one of the best I ever had. Thanks Jenny! Also the spa hosts morning yoga classes which were small (6 people) but a good way to kick start the day. There were treats around every corner - freshly baked breads and coffee in the Ascent Lounge in the am, hot cocoa and s'mores poolside in the afternoon and different warm ciders or soups in the lobby. Ascent Lounge also serves sushi that is delicious. Westbank grill is yummy, albeit expensive and the Handle Bar is a must for Apres ski. Also delicious for lunch. Convenience to the lifts and quick drive to the airport make this spot a no brainer. Top notch service, absurdly comfortable beds, great spa and ski access make FS my top pick for Jackson Hole.
"Luxury ski experience at a luxury hotel"
02/11/15 Carin G Great Falls, Virginia
Four Seasons Jackson Hole is the ultimate hassle free ski experience in a luxury setting. From the moment you arrive, they take over your equipment. It was tuned and ready to go the first morning and we only had to walk about 50 yards to a lift. They will even help take your ski boots on and off -- a real treat after a hard day. The lift tickets are part of a ski package. It's so easy to get on and off the slopes you can go for an hour or an entire day. The rooms are extremely comfortable. We loved coming off the slopes to sit in our two easy chairs in front of our in-room gas fire.
"Splurge for First Class Service"
02/11/15 Jane S Nashville, Tennessee
This was our first visit to this hotel, but we have been to Jackson and Jackson Hole many times. It was expensive, but we were very impressed by the first class service we received. The bellmen were were helpful and friendly, and we were impressed by the service even at the pool and hot tubs. They kept our robes warm while we were in the water, and as soon as we got out, they gave us hot towels to dry off with. The bedding was comfortable, the room was quiet, and we got a great night's sleep. They store your ski's and boots for you by last name. It can't be more convenient. You walk out and you're right there at the gondola and chair lift. The restaurants were also nice, and we were happy we splurged for one night!
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