"Great Hotel for any occasion"
The room service and attention to details and custumer sevice is outstanding. They even accomodeted somethings that needed refrigeration on their kitchen. Great hotel with great personal attention and by the way the hotel have a delicious aroma.Genuine Expedia guest review
Just went to Miami for a weekend to have fun and this hotel is amazing! high class and well worth the price. Rooms are so beautiful and the staff is so nice! Highly recommend it to anyone! only 15 minutes from South Beach!Genuine Expedia guest review
The staff was very nice including the concierge, even though check in was at three, they let us check in 3 hours earlier. Great bang for the buck.Genuine Expedia guest review
"Very nice for couples"
Been there with a couple of friends and it was simply amazing.Genuine Expedia guest review
"Great hotel, but not for a family!"
Great Hotel, great Room, great view, Ina great location in Miami downtown! There's just one thing to point at, room service, it takes centuries to get to your room! The firs morning we ordered a light breakfast combo wich included a bagel, coffee and to pieces of bakery bread and it took more than 45 minutes until we have to cancell it, no to mention […] that the order was placed at 10:30, where all the breakfast activities I the hotel are almost over. We asked for two more services, another breakfast and a dinner and it happened the same.. Read moreGenuine Expedia guest review
"Great Business Hotel - The BEST in MIami"
Great Service - Great Property - Business LocationGenuine Expedia guest review
"A nice weekend stay"
Room was in nice shape and had a great view. Pool area was clean, relaxing and welcoming for individuals, couples and families. Service was excellent all around. Location is remote from nightlife but just a metromover or cab ride away.Genuine Expedia guest review
"Great Hotel for any occassion."
This is a great hotel. The view from our suite of the Bay was refreshing every morning.Genuine Expedia guest review
Four season is four season- every aspect is exceeding your expectation. Extremely helpful and well-trained staffs help us arrange the trip and activities and help us handle two babies with ease. Will definitely book with them again in the future.Genuine Hotels.com guest review
"A Hotel for businees people, less for turists"
This is a very nice hotel with beautiful pool and other amenities. There are few points needed to be taken into consideration. - The hotel is far from Miami-Beach, it's about 20 minutes drive and local transportation is not the best and a taxi is usually around 30$. - There aren't a lot of attractions in the area, it's in the business district. Other […] than that, it's a great hotel and the rooms are great. Read moreGenuine Expedia guest review
"Fours Seasons Hotel is for lovers!"
My wife and I celebrated our 20th anniversary in Miami from December 12-16. I chose The Four Season Hotel (FSH) for our celebration and it did not disappoint. Staff personnel were exceptionally friendly and cordial. The room attendants were quick to tidy up everything and even come back in the middle of the day to turn our covers back for when returned […] later in the evenings. The room had a shower and a deep-soaking tub, which we shared every night. The optics from our city-view Junior Executive Suite were spectacular. The pool grounds were immaculately upkept. My wife enjoyed the hotel's spa more than anything else, partly because she was pampered. The Metromover, fine restaurants, and shops were within walking distance. The staff helped us navigate our way about the city with explicit directions to nearby American Airlines Arena and South Beach. The only downers about the FSH was the daily $38 parking fee and not having a free or affordable breakfast available. FSH was everthing that we expected from a hotel of its caliber. We look forward to returning their soon. Read moreGenuine Expedia guest review
"Close to brickell shopping and restaurants"
Very nice hotel, as one would expect from a four seasons, the atmosphere and amenities seemed more tailored towards business travelers than vacationers. The food was very average, at the restaurant and especially room service. Save your money and the disappointment and do not order room service, not even coffeeGenuine Hotels.com guest review
Really great service here. The staff were all so kind and helpful.Genuine Expedia guest review
Wonderful experience. Excellent service. I would only complaint with the bar, that closed at 11pm during my stay.Genuine Expedia guest review
"A real good experience!"
Four Seasons: just the name says it all, and boy, they live up to it. Everything from the courteous reception, the concierge service to the housekeeping is top notch. And last but surely not the least, the Bay View from the room!!! Picturesque!! Surely staying here whenever I visit Miami.Genuine Hotels.com guest review
Everyone at this hotel was unbelievably kind, compassionate and very professional. The pool is beautiful, Miami is amazing and the people are just a pleasure to be around. I already miss Miami and will be coming back for many years to come.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for your positive review. I’m glad you loved everything about our hotel, the scent, the pool and the service we provide . I appreciate your recommendation of adding another restaurant at the hotel and more shops. We are fortunate to be in the middle of downtown Miami and have great attractions just walking distance from the hotel. I hope you will return to our hotel many times in the future.
"Four Seasons Miami FL - Dispointed"
Disappointed - no comparison with Four Seasons in Maui that we stayed a couple of years ago. Ridiculous charges - (e.g. ~$20 per night for internet connection, etc.)Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for your review and for staying with us. We are sorry to hear of your disappointment on the internet fee, we now offer a basic internet connection on a complementary basis for one device. We hope to welcome you again in the future.
Very nice. Loved the candles that they had lit in lobby. Great valetGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for your review. We hope you stay with us again in the future.
This hotel is OK monday to friday. Weekends is too crowdy.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank You for your feedback. We are glad you enjoyed our pool and received great service from the team at valet parking. We are happy to hear that you enjoyed our hotel overall and look forward to welcoming you back very soon.
"great hotel for a getaway"
Great hotel, fantastic service and amenities. You will not be dissapointed with this hotel.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for recommending our hotel. We hope you come back many times in the future.
"Top service, top facilities, top location"
Top service, top facilities, top location. The architecture is great, Bed are amazing. Great location to move around. Personnel always very helpful and kind.Genuine Expedia guest review
Response by Four Seasons Hotel Miami I am very glad you liked your experience here at our hotel and appreciate your positive review.
"A superb hotel."
What one expects out of a Four Seasons, and a little more. The Staff is excelente, all of them. Thanks for a great stay.Genuine Expedia guest review
Response by Four Seasons Hotel Miami You are more than welcome. We are very happy you had a great experience with us. And we hope that you visit us again.
"Nice beautiful place to stay."
The rooms were great and the hotel is very nice. The pool area is so beautiful. I liked the little coffee and sandwich shop.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for sharing your thoughts regarding your recent stay with us. We are happy to learn you enjoyed the pool area as well as your guest room and “We Bag It”. We hope to welcome you back many times in the future.
"Probably best for business, not for families"
It's a Four Seasons so it's a nice hotel. The staff was not particularly nice and the food is over priced. It's in the middle of the business district on Brickell Ave. and there's not much to do. The gym was under construction so it was not as great as the web site claimed it would be and my 15-year old son was not allowed to enter the gym. That was […] a huge inconvenience. The pool area is nice but nothing special. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for your kind review. While we are glad your overall experience was positive, we are sorry to learn that you were disapppointed by the quality of food & service in the restaurant and that your son was unable to enter the gym and we apologize for the inconvenience this may have caused. We certainly value your patronage and look forward to welcome you back in the future.
"wonderful service, very comfortable room."
I was very pleased with my stay at the Four Seasons. I usually stay right on South Beach but I did not miss stepping at the beach at all. The service at the beautiful pool was excellent and I had the opportunity to taste different smoothies while enjoying the beautiful setting, courtesy of the hotel. The quality of service has to be praised: the employees […] were always courteous and with proper manners. I highly recommend the Four Seasons in Miami. Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Miami Thank you so much for taking the time to write such a glowing review. I’m delighted to hear you received wonderful service at Four Seasons Hotel Miami especially during your time at the pool. We are truly fortunate to have so many great employees on our team!
"Great hotel for a relaxing 5* vacation"
Nothing was too much trouble for the staff but overnight parking very expensive!Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for sharing your experience on Expedia. It is a pleasure to hear such nice comments about our staff and about the location. We hope to welcome you back on your next visit to Miami!
We booked a room with a king bed & pull out couch thru you but upon arrival that type of room did not show on reservation. We had to squeeze in a rollaway bed to accomodate us. Hotel wound up not charging us but why did it not come thru as booked originally? Hotels.com had said it was one thing but ended up not being what we were given. Hotel otherwise […] beautiful.Coffee station dismantled at 8 am on Sun. Why? For a Four Seasons was a.little disappointed in the small details. Read moreGenuine Hotels.com guest review
"The way hotels should be."
Excellent customer service from beginning to end. Room service meals were prepared exactly as ordered, delivery was prompt and friendly. Nice views from the 34th floor of an immaculate room. I couldn't be more pleased. When I return to Miami, i doubt I'll stay anywhere else!Genuine Expedia guest review
"This Hotel is fit for a King"
The Four Seasons Miami hospitality was great.They sure do know how to take care of their customers.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for responding. We are delighted that you found the Four Seasons Miami hospitality to be great. We are truly fortunate to have so many great employees on our team, they make our hotel what it is today! On behalf of the staff, we look forward to welcoming you back in the near future.
"Highly recommended for business or pleasure!"
My family spent 4 days/3 nights and enjoyed every minute! Everyone- valet service, front desk, concierge and room service were all friendly and extremely professional. Housekeeping did an excellent job, refreshing our room during turn down service every evening. We also enjoyed the outdoor pool and in house dining. I highly recommend this hotel, especially […] if you don't mind a short drive to the beach. We plan to stay there again the next time we visit Miami. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you so much for taking the time to write such a glowing review. We couldn't agree more that our staff is friendly and extremely professional. It is wonderful to hear you enjoyed our pool terrace and dining at Edge Steak & Bar. We look forward to welcoming you back!
"I SHOULD HAVE BOOKED AN EXTRA NIGHT."
The Four Seasons on Brickell Avenue in Miami, is located in heart of the business area of the city. The building is impressive. Particularly in the inside. Once you arrive, you are not only greeted by a well trained staff of people in the main entrance, but you are also welcome by Adam and Eve. Two huge and massive Fernando Botero bronze statues. On […] the seventh floor is the lobby of the hotel. The decoration is impeccable and the flower arrangements, simply beautiful. The first impression comes with a feeling that tells you: Go for it! Weather you are there for business or for pleasure. And it is because the staff really assist you when you need help and won't give up until you are satisfied. I was a guest for five days and I regret not having had the time to enjoy the amenities at the hotel. Amenities like the gym or the pool or a good massage. Nevertheless, I enjoyed the food. Dishes are very nicely presented, even though I would suggest the chef to try another version of the hash browns. Another must in a hotel is the bedroom. Well, they really know about the importance of comfort. They put perfect mattress in a lovely decorated room where simplicity and pleasantly discret colors make the perfect combination for relaxation. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for taking the time to share your recent experience at Four Seasons Miami. It is a pleasure to hear you enjoyed the bed and décor of your guestroom and felt relaxed. I am delighted you enjoyed the décor of the hotel especially the Fernando Botero sculptures and the flower arrangements. It was so nice to read you feel the staff really assists you when you need help and won't give up until you are satisfied especially Natasha and Susana. We hope to welcome you back so you can enjoy the gym, pool and spa!
AWESOME!!!!!Genuine Hotels.com guest review
Response by Four Seasons Hotel Miami We are happy to hear you had an AWESOME stay at Four Seasons Hotel Miami!
"wonderful time in Miami, hotel could be better"
Location was nice, room was spacious, during 3 night stay housekeeping and valet quality were the best part of hotel. Rooms lack the small things that would be expected, wife wasn't happy to not find bath slippers available, and of course the amount of surcharges are over the top.Genuine Hotels.com guest review
Response by Four Seasons Hotel Miami Thank you for sharing your feedback. I am glad you found the room to be spacious and had a great experience with our housekeeping and valet team during your 3 night stay. I would like to apologize as we did not meet your expectations in small aspects of your stay. We will use this feedback in a constructive manner to address those shortfalls. We hope to welcome you and your wife back in the future to regain your trust and confidence.
Perfect Miami location. Unbelievable pool deck! Fabulous restaurant! Easy access to Miami Beach and other Miami locations! We stayed for three nights and could have stayed for a week!Genuine Hotels.com guest review
Clean and specious room, Edge restaurant was delicious. From the entrance to room service, service was very pleasant. Although wish the staff at the pool could have been more attending.Genuine Expedia guest review
"I expected much better experiance."
I expected more, the room was an average 4 Star roomGenuine Expedia guest review
"top of the line hotel"
I have to say this is one of the best hotel i have ever stayed at,this hotel is very kind and polite treatment was fabulous they show you all the tour sites and what a beautiful hotel; very classical type.Genuine Expedia guest review
"WEEKEND IN MIAMI"
FOUR SEASONS IS A VERY CLASSY HOTEL. THE SERVICE IN MAJORITY OF THE AREAS - SPECIALLY IN FRONT DESK AND THE SWIMMING POOL IS FANTASTIC. I WAS THERE FOR WEEKEND WITH MY FAMILY AND WAS NOT DISAPPOINTED. THE WIRELESS SERVICE NEEDS SOME IMPROVEMENT. ANOTHER POINT IS THE SERVICE IN THE GRILL RESTAURANT - SLOW - WITH WAITERS PASSING BY WITHOUT ASK YOU WHAT […] YOU NEED. THE CONCIERGE NEEDS TO AT LEAST PAY ATTENTION WHEN YOU MAKE A QUESTION.....OVERALL WAS A GOOD STAY. Read moreGenuine Hotels.com guest review
"Not the best Four Seasons"
Pool area is nice but the hotel is so quiet and dull. Pool bar closes at 6 which is a little too early!Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for responding. I am happy to hear you enjoyed the pool area. Every Saturday until September 30, 2012 we will be having our pool parties where you can enjoy high energy music, butler-passed frozen treats, specialty drinks and even test your skills on the floating ping-pong tables.
Staff and service are very friendly and make you feel important and at home... These are reasons that invite you to return.Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for responding. It is delight to hear the staff and service at Four Seasons Hotel Miami make you feel at home. On behalf of the entire staff we look forward to welcoming you back in the near future!
"Amazing gym, close to Brickell Village"
Concierge Natasha was the only unpleasant part of this experience. She was quick to tell us what we could not do but did not have helpful ideas on what we COULD do. She kept telling us to go to the hotel's restaurant and did not recommend any other restaurants for us. Through the kindness of strangers we met, we got amazing restaurant recommendations […] that were just blocks away! We were just wondering why Natasha did not tell us about them. Are they trying to promote the hotel's restaurant by telling us there is nothing else worthwhile close by? Bad business if you ask me. Overall we had an amazing weekend and would definitely come here again. The gym is the biggest and best that I've ever seen! Read moreGenuine Expedia guest review
"4 Seasons Miami a 5 star experience"
the room was BIG and quiet....the atmosphere relaxing. the LA Sports Club was excellent...no charge. the staff was pleasant and completely accommodating. anything i needed was provided immediately. the pool area was beautiful and seemed to go on for acres.Genuine Expedia guest review
"4 Seasons Miami is a Gem"
the 4 Seasons Miami is a Gem. the most pleasant and professional service you could ever have. big, comfortable rooms. perfect quiet, no outside noise. the only hotel in miami where you do not wait for your car for 20 minutes. big, gorgeous outdoor pool. wonderful breakfast. can i move in?Genuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for sharing your wonderful experience. It is a delight to hear you received the most pleasant and professional service at Four Seasons Hotel Miami. I am also happy you enjoyed your time at our pool terrace. We do offer Long Term Rentals in our Condo Hotel and would love to welcome you back!
"Quick, professional and easy"
Great new restaurant with excellent menu options. Ate their twice in my stay and excellent both times in spite of all the other options available in Brickell.Genuine Hotels.com guest review
"Poor service at the four seasons in Miami"
This was by far the worst experience I have ever had at a four season hotel. The checking process was flawed,we went to the room and it had not been cleaned. The service at the restaurant, we were ignored for about 10 minutes then provided average service. On the second day our room was not cleaned until 4:00 pm after we called. I will never stay there […] again Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for taking the time to share your feedback. I would like to apologize as we did not meet your expectations during your check in experience, housekeeping and restaurant service. We hope to welcome you back in the future to regain your trust and confidence.
"very nice... very expensive"
Very nice hotel. Very nice room. Clean sheets. Great bathroom. Restaurant is exquisite. Pools are awesome. Price is very high. Parking is a sore spot. 40 dollars a day !Genuine Expedia guest review
"Great Miami Hotel Experience"
Staff was attentive. at the front entrance they escorted Me to the upper level elevator lobby. At check in there was no line and they then escorted me to the elevator lobby to the room The room was impeccable. At breakfast the next morning I was seated quickly in the coffee shop area. Arriving late they still accommodated me even though the Sunday […] brunch was just getting under way. The waitress forgot to bring one item I ordered. The serving waitress came with the item and apologized repeatedly for the oversight. ( the hostess adjusted the bill in consideration.) Valet service at departure was slow even though I was the only party in line. A very nice experience overall. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Miami Thank you for sharing your feedback. It is a pleasure to hear you refer to our staff as attentive and our guestrooms being impeccable. I'm sorry to hear that the valet service was slow but I am happy to hear you had a very nice experience overall. We hope to welcome you back the next time you are in Miami!
Great hotel with great guest services. I would definitely stay here again, and will certainly recommend to friends.Genuine Hotels.com guest review
beautiful hotel, but in the thick of downtown, so not beach experience at all. Staff is professional, service excellent, checking out was confusing however with different credit card issues. Surprised couldn't clear up more quickly.Genuine Expedia guest review
"Four Season Rocks"
Great service, amenities and location in downtown MiamiGenuine Expedia guest review
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