"Good once you get there"
Was very hard to find, my GPS brought me to the wrong location. I did call the hotel twice to get directions. they were very nice and understanding.Genuine Hotels.com guest review
"Extremely Satisfied to Devastatingly Disappointed"
My stay and service was excellent. .. until I made the mistake of leaving a brand new dress/night gown mixed in with the bedding... contacted hotel same day as check out, as well as, the preceding day and there was no since of urgency or desire to investigate the matter pass the fact that it had not been turned in. I am 100% certain my personal belonging […] was left behind and I am appalled of the lack of cooperation that was given toward this matter. In turn, this experience has ruined my stay, I have a negative Outlook on the housekeeping staff and the front desk's research/response. It's unfortunate, I will least likely choose this hotel again. Read moreGenuine Hotels.com guest review
The room was awesome! Very comfortable and clean! Front Desk attendants were very polite and available.Genuine Hotels.com guest review
great customer service..had to change rooms at last minute but it was upgraded and it was free of charge so I didn't mind will come back againGenuine Hotels.com guest review
"" Peace & Quiet""
A very quiet comfortable place and reasonably priced. I would have loved a microwave and refrigerator in my room but I still have no complaints. Peaceful, quiet and clean.Genuine Hotels.com guest review
The hotel staff was very friendly made for a delightful stayGenuine Hotels.com guest review
Only bad thing ,pool was out of service :'( But the rest was great :)Genuine Expedia guest review
"A budget choice at EWR"
Good pickup service from EWRAirport. But you should call since it is quite far, about 25 minutes ride. No service in its proximity, and old industrial type of neighborhood. Hotel is clean and comfortable.Genuine Hotels.com guest review
My stay was great.. I love this hotel. It's quiet and it's very cheap and close to stores and restaurants. They have great breakfast too.Genuine Hotels.com guest review
"Close to airport"
Jacuzzi and indoor pool out of order/not listed on website.Trying to make me pay an extra $20 + for a non smoking room in case I smoked???? Never smoked a day in my life./also not listed on the website . didn't offer a discount for the lack of facilities not being in full working condition. Comfortable bed clean room heat worked great. Will not be recommended […] this place to anyone. Read moreGenuine Expedia guest review
"OK for the price"
We were looking for a decent quality hotel at a reasonable price near Staten Island. This hotel fit those requirements.Genuine Expedia guest review
"Affordable - Careful about charges"
Without the TV and internet experience it was a decent hotel to stay. It is pretty close to transit stations and is really affordable. However, on first day TV didn't work at all. I complained and the front desk said they will send me someone in 45 minutes. It was 11 pm and I didn't want someone to disturb me so late. So, we got it fixed next day. On […] the checkout receipt, I noticed a charge for internet connection. I went and asked the front desk and she said I am not eligible as I booked it through 3rd party site- hotels.com. I didn't have my reservation receipt at that time and was in a hurry to check-out. Later when i checked hotels.com confirmation email it specifically said free internet. I felt cheated even though it was a small expense. Read moreGenuine Hotels.com guest review
"Hotel nice, breakfast not."
Hotel is nice, room is very comfortable. Breakfast is not good. Poor layout. Bad flow. Cold eggs. You get what you pay for.Genuine Hotels.com guest review
"ON MAJOR HIGHWAY - NOISY, BUT CLEAN & DECENT FOOD!"
CAME BACK TO NJ TO DO A 'FUNDRAISER' TO GET TOYS/GAMES/ BLANKETS FOR UNDERPRIVILEGED KIDS, AND TO SEE FRIENDS. AND BECAUSE I NEEDED TO SWIM/ RELAX. HOTEL WAS OK - CLEAN, DECENT FOOD, BUT REALLY BOOKED BECAUSE OF INDOOR POOL AND SPA - AND PRICE! HOWEVER - NEVER ANYWHERE DID MY BOOKING TELL ME THAT THE POOL/SPA WAS 'CLOSED' DUE TO ANY PROBLEMS! SHAME […] - IF THEY HAD, I COULD HAVE MADE OTHER ARRANGEMENTS TO SAY SOMEWHERE WITH A POOL THAT WAS 'OPEN'. CLERKS AT DESK SAID THIS HAS BEEN CLOSED FOR 'AWHILE'! Read moreGenuine Hotels.com guest review
"Major chain with no cable?"
I wanted to relax and enjoy a movie no interruptions ( kids) ooo wait no cable .. Don't be that big franchise that cuts on customers back. There's at least 5 motels that offer HBO .Genuine Expedia guest review
"Very nice hotel"
It was wonderful . I like the way you're preparing the way. The staff members are so kinds.Genuine Expedia guest review
I am well pleased with my stay I came for a duel porpose to see my daughter which was in the hospital in Summit NJ. Then attend my oldest sister in New York at the end of the day I came to your hotel and found peace and comfortGenuine Hotels.com guest review
"Worst ever hotel I have been to"
The worst ever hotel I stayed at. The room i booked wasn't available when I reached hotel. They gave me standard room instead. My food plastic bag tore off and some food spilled in the parking lot. I told front desk person about and she asked me to clean it up. After argument I told her I don't have anything to clean up and she arranged cleaning stuff […] from next hotel, asked me to collect it from that hotel and asked me to clean using that. It was ridiculous and I will never ever recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Make sure you check in to get the room you reserve"
The room was great,just when we got there they sold out of my mind room that i reserved. So they had to give me a double room. Besides that the stay was great even tho the beds were a little small for two people.Genuine Hotels.com guest review
We are very satisfied with our stay here! Excellent staff and attendants, Kencia in particular was a sweet heart in helping us with our getaway. We couldn't ask for more. Thank you all!!Genuine Expedia guest review
It was a nice hotel, great for the price. Right off US-9, so easy to get to. Has the basic amenities and clean rooms. Aesthetically pleasing. Some decent restaurants in the surrounding area (nothing walk-able, though). Only thing I didn't like was their house coffee, but that's a very minor minor detail.Genuine Hotels.com guest review
"good place to stay"
Only stay for one night. If the mattress was better my stay would it be excellentGenuine Hotels.com guest review
"Peace and Quiet"
Great location for purpose of stay. Room was comfortable and enjoyed my stay. Quiet, clean restful night.Genuine Hotels.com guest review
Overall very nice and friendly staff. Room very clean. Amazing price!Genuine Expedia guest review
Arrived at 1:35 in the morning, was given a room upgrade. Was a lovely overnight, and made a nice price point.Genuine Hotels.com guest review
It was clean. No extras but we were very happy with the clean and quietGenuine Hotels.com guest review
My stay was pleasant the room was in the back ! The curtain in the room show light they didn't close all the way couldn't Understand thatGenuine Hotels.com guest review
Cleanliness was up to par. However, one of the main reasons this hotel attracted me was the pool . The pool was out of service for the duration of my stay.Genuine Hotels.com guest review
"Close with fews shopping"
This hotel pricing reasonable , clean , nice breakfast and nice stuffGenuine Expedia guest review
"No pool or hot tub as shown on hotel listing."
The staff were nice and the room was nice. The Neighborhood was exactly like I remembered (I grew up here) rough. The main issue I had was That I chose this place over others due to the pool and hot tub. Both were offline the whole week and no one could give me a straight answer why. The best I could find out was that it would be a lohot tub.ng time. […] They should disclose this on their web site. Still states pool and Read moreGenuine Hotels.com guest review
"close to NYC"
Very nice facility, affordable and not too far from NYC.Genuine Hotels.com guest review
"Nice hotel not too far from the airport."
The staff was very helpful. I was upgraded to a suite.Genuine Expedia guest review
This is good hotel for a right priceGenuine Hotels.com guest review
"Nice Clean Hotel"
Very friendly staff and clean hotel! Price was great alsoGenuine Expedia guest review
"love my visits"
Great service. Very accomodatingGenuine Hotels.com guest review
Simple but very clean and convenient, front desk lady was very helpful. Indoor pool is open until midnight.Genuine Hotels.com guest review
very friendly staff and reliable shuttleGenuine Hotels.com guest review
"Last minute booking will not be forgotten!"
We booked the hotel room at 9pm and showed up around 11pm. We walk into a clean and nicely decorated lobby. The agent greeted us with a friendly demeanor and quickly got us our keys. The room was clean and the bed was super comfortable. The breakfast the following morning was decent (the only thing was limpy bacon and chalky eggs) but that didn't deter […] our rating of this stay. They even have a shuttle to the Rahway train station, which I took advantage of to get to work that day. All in all, great stay and we'd definitely stay again because it's so convenient! Read moreGenuine Expedia guest review
Hotel was nice but there was no refrigerator in the room. Loved the hot tub though. It was perfect. Not sure we would stay again due to no fridge. Good thing we had a decent size cooler with already cold drinks.Genuine Hotels.com guest review
"Refused breakfast 10 min. Before closing"
Overall except breakfast 3.5 Breakfast -1Genuine Hotels.com guest review
"Wonderful, Clean hotel. Friendly staff!"
I stayed in this hotel during a business trip and I honestly couldn't wait to get back there after working long hours. The room was very clean and comfortable. The staff was friendly and were happy to help us find places to eat. I would recommend it to anyone looking for a place to stay!Genuine Hotels.com guest review
The hotel was great, overall; however, I never got to eat breakfast. Each morning the cooks could not keep up with the demand of people. There was not enough seating. I was told to call before coming down to see what would be the best time to eat. There was never a good time to come down; I never got to eat there.Genuine Hotels.com guest review
"Very Good Hotel"
This Hotel was great, it had a 24 hour Gym. The pool was a little small but didn't get to use it anyway. The room was spotless just wish there was a refrigerator in the room but you could request one. The Staff was very helpful. The continental breakfast was good except the powdered eggs and the room for breakfast was very small. But overall it was […] a great place to stay Read moreGenuine Hotels.com guest review
There are many other hotels and motels in the area. But this one fit our price range and standards of a hotel. Very pleased with the room. The breakfast was just like any other hotel buffet style breakfast. Overall great stay. There are many places to go to eat in the area if you stay on the highway.Genuine Hotels.com guest review
"Very nice hotel"
Very clean, nice hotel. I was pleased, but didn't like that they swiped my card at check in for a $20 "Incidentals" hold -- they said that would be refunded after my stay (up to 7 business days after). Overall, though, the hotel was very nice and comfortable. They accomodated all my requests.Genuine Hotels.com guest review
it was nice and Clean that was my first time staying in hotel like thatGenuine Expedia guest review
THE THING THAT I DIDN'T LIKE ABOUT THIS HOTEL WAS EVEN THOUGH THERE WAS A SIGN THAT SAYS "DO NOT DISTURB" WE WERE DISTURB. I GUESS FAIRFIELD INN & SUITES NEED TO TRAIN THEIR EMPLOYEES.Genuine Hotels.com guest review
My stay was pleasant, only there to sleep, went to family's home about 8 miles away. The rooms were clean, hotel overall was clean, getting into the parking lot from highway 1&9 a little challenge, you do not see the hotel until its right up on you. Need to post signs a little further back to inform people not familiar with the area. Breakfast was ok, […] dining facility was very small. Read moreGenuine Hotels.com guest review
I think I deserve s free night poor service bad breakfast pool broken. And way too crowded.Genuine Hotels.com guest review
Great Experience! Clean and friendly staff! Would highly recommend!Genuine Expedia guest review
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