Great place to stay with my family. Service was wonderful!Genuine Hotels.com guest review
Excellent location. Friendly and knowledgable staff. Will stay here again.Genuine Hotels.com guest review
"unwritten pet charge"
Hotel charged 50.00 for small pet. Was not stipulated on their website or on document I was required to sign at check in. Document specifically stated I would be charged for any damage caused by my pet but did not state there is an automatic charge for pet stay. I received credit only after complaining of charge at check out and was then told "be advised […] that in any future stay you will be charged for pet stay". Read moreGenuine Hotels.com guest review
Two couples went for a weekend getaway. We had a great time. The hotel is within walking distance of bars, pubs, restaurants and shopping. the hot tub is always nice!Genuine Hotels.com guest review
"great hotel, great city"
Nice, clean, well kept hotel. Great location. Would stay there againGenuine Hotels.com guest review
This hotel is a perfect location in terms of walking around to all the restaurants and bars in downtown old port Portland. The front desk were extremely friendly and no complaints about the hotel overall.Genuine Hotels.com guest review
Excellent service, got upgraded to a view room for free due to some loud guestsGenuine Hotels.com guest review
"A great hotel in Portland close to amazing dining"
Great staff and hotel - have stayed her a number of times and it has been excellent every time. Had a gorgeous view of the water from our room (626) and a wonderful recommendation for lunch from the front desk. Went to Eventide Oyster which was a few blocks away - incredible food. Fore Street (get the mussel app) and Standard Baking company both next […] door are wonderful places to eat and get delicious bread. :-) Read moreGenuine Hotels.com guest review
"Accommodating on the fly"
We were stuck here for the blizzard of January 2015. The hotel was accommodating in ordering food for the whole hotel free of charge, so no one would have to go outside. They also allowed us to stay in our same rooms for a second night, which was originally not anticipated.Genuine Hotels.com guest review
Great downtown waterfront location so easy walking to bars,restaurants,shops, etc. sweet view to island off from city. Also ferries are across the street.Genuine Expedia guest review
"Enjoyed a quick stay"
Enjoyed the room. The view of the ocean was an added plus. Good walking around the port area.Genuine Hotels.com guest review
Second time I have stayed for business. Perfect hotel ! Great staff.Genuine Expedia guest review
"I would stay here again."
I stayed here for one night and found nothing lacking the room was clean with a partial view of the harbour which was nice. There was a tub, which you don't always get. The tv was huge but unused (not their fault!) And the sheets and duvet were soft. The valets are totally on point.Genuine Hotels.com guest review
"Would come back!!"
Located in a prime corner next to a lot of points of interests! Service was perfect and they even helped us get a taxi when the shuttle driver wasn't available due to an emergency!Genuine Hotels.com guest review
Came to Portland to pick up my daughters wedding gown she ordered while on vacation last August. We stayed at the Hilton to make an overnight of our visit. The hotel was in an excellent area close by to shops and many restaurants. Friendly staff and very accomadating.Genuine Hotels.com guest review
Great location. Rooms were spacious and comfortable. Tons of bars and restaurants within walking distance. Standard Baking company is right outside the door for a great breakfast.Genuine Expedia guest review
"Lovely staff; great location."
Came for New Year's Eve; it was great. Economical, pretty, festive and extremely attentive staff. Until Portland has a 4 star hotel, this will be our choice.Genuine Expedia guest review
We were delayed in checking in because our room was not ready. The hotel staff repeatedly apologized and comped us a drink in the bar while we waited. The room was spacious and comfortable. The staff was extremely friendly and accommodating. Both meals in the restaurant were good. The location offers excellent access to the Old Port area. We will strongly […] consider this hotel for our next stay in Portland. Read moreGenuine Hotels.com guest review
"Nice hotel on scenic waterfront"
Very pleasant place. Portland has a huge number of great restaurants.Genuine Expedia guest review
"Great value in Portland, ME"
Spent two nights here over the New Year. Can't beat the location, right in the center of Portland and steps to the waterfront. Clean room with good linens and a comfortable bed. I'd easily stay here again.Genuine Expedia guest review
"Close to everything"
Besides getting stuck in the elevator for ten minutes I had a great stay. Hotel is close by to everything. Was a little nervous that my car wasn't parked in an actual parking spot. It was parked along the driveway all night.Genuine Hotels.com guest review
They have a late check in, 4pm. We didn't get there until 5pm and they still didn't have a room ready??? Besides that, the hotel is decent.Genuine Hotels.com guest review
"Christmas in Portland"
great location, helpful staff,very accomodatingGenuine Hotels.com guest review
"Beware of lobby full of kids and dogs."
2and floor local heaven set white Housekeeper spend more time trying to talk us out of room service than doing it. What was done took hours.Genuine Hotels.com guest review
"We love this place!"
As always, this hotel was spotless and the service was wonderful. Perfectly located in the Old Port and close to shopping and restaurants.Genuine Hotels.com guest review
"Love the Old Port"
The Old Port is the place to be. We had a great room facing the wharf..a nice calming feeling. The staff was very courteous.Genuine Hotels.com guest review
loved it! Perfect location.Genuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
"Amazing location, great hotel"
Awesome location. Amazing lobby. Really good hotel. Would gladly stay again.Genuine Hotels.com guest review
Hotel has a good location, right on Commercial Street.Genuine Hotels.com guest review
"Nice hotel, expensive breakfast"
Breakfast was extremely expensive and the website was misleading. Most Hilton's have a free continental breakfast. $50+ for a minimal breakfast made our stay much more expensive than we had planned. Nice hotel, but wouldn't stay there again due to the huge breakfast tab.Genuine Expedia guest review
They allow pets and the hotel is still very clean and you wouldnt know animals are there unless you see one in the lobby.Genuine Expedia guest review
Great!Genuine Hotels.com guest review
"A great hotel in a great location!"
Could not have been better!Genuine Hotels.com guest review
Great location in Old Port. The staff was very friendly. Everyone was very accommodating. The rooms were very clean and the smell of the bakery next door in the morning was great.Genuine Hotels.com guest review
We stayed one night on a girls night/Christmas shopping spree. The hotel is very clean ~ and I am very fussy! Very convenient location and within walking distance of some cute shops and great pubs. This is the 2nd time we have stayed at this hotel, feel very safe walking in the area.Genuine Expedia guest review
"Extremely professional and pleasant staff."
Expedia told us that there was bus/RV/truck parking available, imagine our surprise when we showed up in our semi-truck w/trailer to find out, well no there isn't. But thanks to the Hilton's wonderful staff, they found a place for us to safely park our big rig and sent their shuttle van to pick us up and then return us to our truck.Genuine Expedia guest review
Great location to downtown, close to all the shops and restaurants, staff was friendly. I don't have a single bad thing to say, would stay again.Genuine Expedia guest review
It was in a great location and easy access to many restaurants/bars within walking distance of this hotel. I will be back!Genuine Hotels.com guest review
Great experience! Loved the location and hotel, staff, including shuttle driver, etc. Will visit again!Genuine Expedia guest review
Location was right where you want to be. Staff was great. Room was spacious. Great restaurants and food trucks close byGenuine Hotels.com guest review
"Great Hotel, Great City, Great Location"
On Commercial St in downtown Portland. Tons of great pubs, breweries, restaurants, shops within a short walk of the hotel. It was nice to just leave the car in the garage ... never needed it.Genuine Hotels.com guest review
very pleasant stay at this hotel! Within walking distance to shops, bars and restaurants in this lively part of time. Will stay there again.Genuine Expedia guest review
"Great hotel, ideal location"
This is a wonderfully relaxing place to stay. The ideal location and super helpful staff made for a great vacation.Genuine Expedia guest review
"close to all shops and sights"
Our stay was great (except the mattress was very uncomfortable). The food and service was outstanding. The bar was fun - with a terrific bartender named Sloan - she made it great. All staff was very accommodating and it was a very pleasant experience! Rooms were clean and well attended - nice gym. Only downside was the fact that we couldn't use our […] Hilton points as we booked through Hotels.com. That was disappointing. Read moreGenuine Hotels.com guest review
4pm check-in time? Silly. Only hotel I've ever seen that has this.Genuine Hotels.com guest review
"Excellent location, comfortable rooms"
We really enjoyed our stay. The staff was helpful, the location great, the beds were comfortable.Genuine Hotels.com guest review
"Great location in the city!"
Experience at hotel was good. Expedia showed pics of room with bay view similar to hilton website offerings. Confusing!! Very Misleading. Would have paid regular price for better view.Genuine Expedia guest review
"Close to the lake"
We visit Burlington a lot, normally we stay at the courtyard. I prefer the courtyard. The room we had was ok, the bathroom shower curtain was mildewed and smelled horrible.Genuine Expedia guest review
"location in the old port was perfect"
Customer service was exceptionalGenuine Hotels.com guest review
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