"location in the old port was perfect"
Customer service was exceptionalGenuine Hotels.com guest review
Very convenience for everything!!Genuine Hotels.com guest review
The bathtub had significant black mold as well as a slow drain. When I bought this to the attention of the front desk the mold was addressed but the drain remained slow. I would have liked a room safe to store things I didn't want to carry each day and I think a check in time of 4pm is rather late. But as they say- location, location, location. We parked […] the car and walked the city for a wonderful get away. Read moreGenuine Hotels.com guest review
"Great hotel in the heart of it all."
Great 2 nights, right on the water front and close to everything. And they welcomed our 2 poodles!Genuine Hotels.com guest review
"Covers all the Bases."
Very nice hotel. A bit over-priced for a city like Portland and a limited service hotel like a Garden Inn, but not too many choices in the city.Genuine Hotels.com guest review
"4th of July Getaway"
We enjoyed both nights of our stay at the Hilton Garden Hotel. The only thing I would recommend would be to update the appliances (fridge, microwave, possibly even put a dish washer in, bigger shower) other than that everything was great with a wonderful view of the Ocean/Harbor.Genuine Hotels.com guest review
I would definitely stay here again! Centrally located with friendly employees! :)Genuine Hotels.com guest review
This property was wonderful. Great location on waterfront, clean, spacious and accommodating. The rooms were clean and well maintained. The staff friendly and helpful. Extra perks---complimentary coffee and tea 24 hrs., cookies in the evening, free shuttle to transportation hubs, microwave and fridge in room, reasonably priced breakfast buffet with […] made to order eggs, free wifi, and more. Highly recommend! Read moreGenuine Hotels.com guest review
"Great hotel and location!"
Room was clean, spacious, and very comfortable. Great location!Genuine Hotels.com guest review
This hotel was great. It was in a perfect location, so we could walk everywhere. The whole hotel was very clean and new feeling. My only complaint was that housekeeping would come to our room at 8:30 am to clean. We were sleeping, so they did not clean, and then did not return later in the day. It wasn't a huge deal, but if you like your room to get […] cleaned every day, ask for a room on the higher floors. Also, the wi-fi was only free for one day of our trip, which seemed a little ridiculous seeing as we were paying a good amount of money to stay in the hotel. Anyway, I'd still recommend this hotel to anyone visiting portland. Read moreGenuine Hotels.com guest review
"Best Old Port weekend - Nova Star"
We, 4 of us, thoroughly enjoyed our stay - the service wonderful, geniune consideration for guests, We had a car problem and front desk were of great assistance. We had 2 breakfasts and 1 dinner in the restaurant. The only thing - for dinner the room was too brightly lit, and perhaps dimmed and candles guest would feel more comfortable. Coming back […] in October. Thanks Again! Read moreGenuine Hotels.com guest review
"great location in old portland"
the staff was great! Hotel is right on the edge of Old Portland so everything is walking distance.Breakfast was reasonably priced for a Hotel buffet and everything was kept filled.Genuine Hotels.com guest review
Hotel was a little expensive but worth it when there are not many options in downtown Portland, you walk outside and everything is right there. Very friendly staff, free coffee, they let us leave our car in the garage even after check out for a time which was very helpful. There were five of us in a room - two queen beds and luckily the couch pulled […] out into a bed! Will def. come back here again! Read moreGenuine Hotels.com guest review
"Convenient location right at the wharfs."
Breakfast is not complimentary, and neither is parking. It all adds up.Genuine Expedia guest review
"Where I will always want to stay in Portland"
We made a last minute search for a room in Portland and were thrilled with the results. The Hilton Garden is on the waterfront with shops and restaurants nearby. The room was great. The view was great. We even sampled room service and were surprised with an A1 meal. We took advantage of the complimentary business services area. We will stay there a […] gain. Read moreGenuine Hotels.com guest review
Great for family. The hotel provide all you need. Microwave and coffee maker. The pool and free internet are a must.Genuine Hotels.com guest review
The Hilton Garden Inn was the perfect place for my family and I. We loved the location and how close it was to the waterfront, restaurants, and shopping areas. It is super family friendly and for $15 a day they will valet park your car. All the staff we encountered were very friendly. The valet even went and got our stroller out of the car for us on […] one occasion. Although we did not take advantage of it, I liked that there was an indoor pool. I can see that being a big bonus once my son becomes a little older. I would recommend this hotel and would look into staying here again on a future visit to Portland. Read moreGenuine Hotels.com guest review
"Happy to have stayed here."
Very comfortable, friendly and accommodating staff.Genuine Expedia guest review
From the friendly valet parking attendants, to the amazing views, this hotel exceeded every expectation we had going in!Genuine Hotels.com guest review
"Excellent location and friendly staff"
We enjoyed our stay--very comfortable rooms and great location if you are interested in Portland touring or seeing the nearby towns. We found a running trail that took us through the back bay and it was lovely. Overall, a great stay!Genuine Hotels.com guest review
"Business trip. great location , great hotel ."
The staff makes you feel at home. The location of the hotel is excellent for business as well as personal.Genuine Expedia guest review
This was a great hotel in a great location. If you're visiting Portland, I don't know why you'd want to say anywhere else!Genuine Hotels.com guest review
"Excellent hotel in the middle of all of the action"
Great hotel in a great location. If you want to stay right in the heart of the old port, this is a great hotel. Nice public areas to go with first rate rooms.Genuine Hotels.com guest review
This was our first visit to Portland. The hotel is close to the port and wonderful food and shopping. The staff was helpful and informative. We tried the breakfast buffet....just okay and with so many wonderful places to eat I would suggest venturing out for a potato doughnut or something from the marvelous bakery right next door.Genuine Expedia guest review
"Fantastic location and staff!"
While our experience was less than a perfect one, all issues were handled professionally and kindly by the staff therefore leaving me with a terrific opinion of the hotel. When we first checked in, we noticed our floor had a bunch of kids running around. On our way out to dinner I mentioned this to the manager on duty and he moved our room immediately, […] including taking care of moving our items for us while we were at dinner. In addition we received an apology and a great view! Unfortunately, we woke in the morning to no hot water as apparently the boiler had gone out and been repaired but the hot water hadn't made it up to the 6th floor yet. Once again, they were kind and professional. Later when we returned, they informed us that we should be all set and that they were sending us a voucher for another night in the hotel for our inconvenience. We totally enjoyed our first weekend in the Old Port and cannot wait to go back to this hotel when we return. Thank you. Read moreGenuine Expedia guest review
"beautiful lobby, great service, good location"
Great service from the reception desk. Absolutely fantastic lobby/lounge area. Good location for walking around the downtown shopping area. Love that they have a lighted magnifying mirror in the bathroom! My only complaint is the room climate control -- had a very hard time trying to maintain a comfortable temperature and had to get up several times […] during the night to fiddle with the thermostat. Read moreGenuine Expedia guest review
"Very clean, close to restaurants and coffeeshops."
Had a wonderful 3 night stay. Staff was courteous and helpful. Room was clean, linen comfortable and a great view of the water and boats. Evenings the bar was open and friendly. There is a gas fireplace and comfy chairs so you can make yourself comfortable. Everything is within walking distance. Never had to take the car out. Valet service if you do […] need your car. Happily impressed and will stay there again. Read moreGenuine Expedia guest review
"Nice, comfortable hotel central to harbor."
Stayed here for 5 nights while visiting family. Was convenient and close to the harbor. We were on the 2nd floor, harbor side and was surprised how quiet it was. Having a bar to relax in at the end of the day was nice. Wish you'd offer free continental breakfast.Genuine Expedia guest review
"The perfect spot"
This is a very good hotel in a perfect location. The staff is excellent and very helpful. We arrived early and were called when our rooms were ready, well before official check-in time. Meaghan at the front desk was particularly helpful. The hotel is right on the harbor, with Fore street directly behind. World's best bakery next door. Rooms were clean […] and well sized, breakfast buffet was excellent with cooked to order eggs, bar on premises for a quiet drink. THE place to stay in Downtown Harbor area. Read moreGenuine Hotels.com guest review
"Heart of the Old Port with many restaurants"
The room was fine but only of average quality, so I think it was greatly overpriced.Genuine Hotels.com guest review
"Great Stay in Portland!"
This is a great hotel, centrally located in Portland overlooking the waterfront. We had a deluxe room on the sixth floor overlooking the harbor which was beautiful. Room was decent sized and had a mini-fridge, Keurig and microwave. Bathroom was spacious, bed was super comfortable. $15 a day to valet your car (mandatory) but our car was always ready […] in a minute when we needed it. Great, pleasant staff! We didn't eat at the onsite restaurant or use the pool and gym but all looked nice. Would certainly stay here again and would recommend it to anyone going to Portland. Read moreGenuine Hotels.com guest review
"Nice in town location.......great getaway."
This is a very comfortable place to stay. Clean and pleasant with staff making every effort to please. Breakfast isn't free......but it is high quality. Nice lounge too.Genuine Expedia guest review
"Great night away"
The service at this hotel was excellent. The hotel staff was friendly and helpful, and very professional. Our room was facing the harbor and it had a great couch area where we could relax and watch the boats, and it was a large and clean room. The location is FANTASTIC...everything you need is within walking distance of the hotel. It's surrounded by […] great shops and restaurants, not to mention the water! Highly recommend. This hotel will be our base anytime we visit Portland. Read moreGenuine Hotels.com guest review
Found the staff to be attentive and helpful. The gentleman at the front desk recommended two great restaurants to us. Portland is a great walking city with cute little shops and restaurants. We had such a great experience that my husband and I agreed that we would stay there again.Genuine Expedia guest review
"Perfect location. No need to drive."
The staff are wonderful. We travel with two dogs. Always are received with tolerance and understanding.Genuine Expedia guest review
"A Most Excellent Adventure"
A friend and I get to Portland once a year for a spa weekend. We have stayed in four different hotels. We will never stay anyplace but the Hilton Garden Inn from now on. It was clean, spacious, welcoming....I can't say enough good things. Valet parking means you can literally stop your drive at the front door and not worry about parking. The location […] is central to all that the Old Port has to offer. It is an excellent place to stay. I highly recommend it. Read moreGenuine Hotels.com guest review
Staff were very accommodating with requests.Genuine Hotels.com guest review
We had a wonderful time. The breakfast was delicious and hotel room is clean and modern. Everything is in walking distance of the hotel so it is very convenient.Genuine Hotels.com guest review
"Close to downtown Portland restaurants."
Nice to know they allow animals for future visits.Genuine Expedia guest review
We had 2 cars and the valet was super friendly. We had a boy in a cast and they really helped us. I left shoes in the car and they brought them in which was great. Tons of restaurants in walking distance. Cons Pool is tiny Late night kids in hall woke us but security came up. Phone system was messed up it would call 2 lines at once. Breakfast closed […] at 10 so no food available after that. Read moreGenuine Hotels.com guest review
"Weekend Trip to Portland"
I had never been to Portland before and a friend invited me to go to a concert there. I took her up on the invitation and away I went. Booked the hotel, it wasn't my first choice but the ne my friend was in was fully booked. Got to the hotel,, booked in early, dumped my bag and went out. Got back to the hotel late and slept. It was a very very comfortable […] room and bed. So comfortable I didn't want to get up the next day. The staff were very friendly and helpful. The room was lovely and clean. Read moreGenuine Expedia guest review
"Close to Everything....not the best beds,noisy"
The location of the hotel is excellent.......I was not too thrilled about the beds and covers. The floor was very noisy...I could hear the neighboursGenuine Hotels.com guest review
"great weekend getaway!"
great location and very nice hotel. only issue is the hotel bar does not open until 4 pm :)Genuine Hotels.com guest review
"Everything was great!"
Great location, very clean and spacious room, delicious breakfast buffet. We loved the complimentary hot apple cider and cookies in the afternoon.Genuine Expedia guest review
"La great way to spend a night in Portland"
The staff was very friendly and made some great recommendations for dinner. A night cap in the lounge proved to be a night of entertainment. The room was clean with all of the amenities. A great place to stay!Genuine Expedia guest review
"Great location, clean and friendly, helpful staff!"
I've never been to Portland before and I wanted somewhere that was central so that we could walk (even though it was -3) and this was the perfect location. The hotel was clean, staff friendly and helpful and great restaurants and shopping to boot. Also made a quick trip to Freeport and the trip from Portland was ideal.Genuine Hotels.com guest review
Had a great stay. Great location. Staff is one of the best I've ever seen. Friendly, efficient, and prompt.Genuine Expedia guest review
"Good place with one exception!"
Overall the Hilton Garden Inn is a nice place. The only complaint I had was the noise. The walls are very thin and on the first night we had a lady with two kids in the next room. Starting at 630am the kids screamed and fought for about 2 hours. It was like I was in the room with them because of the thin walls. We contacted the front desk and they moved […] us to another room for our second night. I am flexible but it is not fun having to pack up and move. Read moreGenuine Hotels.com guest review
Spent a Friday night with the old lady in the Old Port. The staff totally gave us recommends for the best bars and restaurants nearby and they were spot on! Definitely going back here ASAP!Genuine Expedia guest review
Staff was awesome, nice neat and clean rooms. I highly will recommend the Garden Hilton hotels. We had a great experience!Genuine Expedia guest review
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