Very clean, only complaint we had was cell phone coverage was very poor. Staff was friendly and helpfulGenuine Hotels.com guest review
"You can see Ground Zero"
Friendly service, clean roomsGenuine Hotels.com guest review
"Did not enjoy our stay"
We were put in a room in the basement. Directly in between the elevator door and a storage closet. The staff was constantly wheeling things by our room, talking amongst themselves right outside our door and carrying on as if no one was staying in our room. This went on all day and night... The highlight was at 2am when a staff member was wheeling something […] off the elevator and spilled whatever it was and proceed to curse about it. We got no sleep whatsoever. At one point I went to leave the hotel and had to step over a pile of supplies that were being taken out of the closet next to me and placed directly in front of our door. Read moreGenuine Hotels.com guest review
"Recent stay in NYC"
Hotel staff exceptionally pleasant and attentive. Room nice but small. Street noise at night was annoying. Food & beverage services met expectations. Unable to connect to wifi and tech service could not resolve problem translates into overall rating of 3. Critical I be able to work in room in evening.Genuine Expedia guest review
We liked it -- good location, comfortable room.Genuine Hotels.com guest review
"The last stop on our audition route---Outstanding!"
The Hampton Inn is our favorite hotel chain, and we were weary after a long journey to our daughter's final NYC college auditions. This Hampton inn made us feel like family. It was a veritable warm port in near tundra region temperatures. I would especially commend Jennifer and Lucy, Irene and Freddie for going above and beyond the call of duty to make […] our stay extra special. the location is very close to Pace University as well as the New Freedom tower. Great breakfasts and cookies, and the team surprised us by sending up a birthday cake for our daughter. I know I will return to this property. Read moreGenuine Hotels.com guest review
"Perfect for Weekend"
Very close to Pace University and within walking distance to Chinatown area and shopping.Genuine Expedia guest review
"Very close to All Must See Sights"
The Concierge was very friendly & they were very helpful. The location was within walking distance of a lot of interesting sights. The morning Breakfast was Great. Parking is not that Great, you must move your car within 24hrs or they will charge a steep fine, which we were not warned about by Hotel Staff or the parking location. The parking is not […] located on there property its across the street.The room was very clean but it was small however I still enjoyed the view from my room, I could see the new buildings going up in lue of Twin Towers. Overall my stay was good, I would stay there again in a New York Minute.(BTW us public transportation if you can, it may be less expensive then renting a car & trying to park it) Read moreGenuine Hotels.com guest review
The front desk upgraded our room at check-in since our reserved room wasn't cleaned yet. The upgraded room had a private terrace with wrought iron table and chairs. We had a wonderful view of the East River and South Street Seaport.Genuine Hotels.com guest review
"nice hotel for a couple of nights in NY"
good location and quality for the price. a bit far from nearest subway station but close to pier 17.Genuine Expedia guest review
Great location - walked to Seaport and Freedom Tower easily, and lots of restaurants nearby. Hotel staff were very attentive. We did not have a car - just took the subway everywhere we wanted to go!Genuine Hotels.com guest review
It was allperfect: the staff, the comfort, the cleanliness, the local...... Everything! I super recommend!Genuine Hotels.com guest review
"Great overall hotel, highly recommend it!"
Great breakfast buffet, good location for visiting the WTC, Brooklyn, and Statue of Liberty - all within walking distance. The staff were great, beds were comfortable, all you need for a good visit to NYC.Genuine Expedia guest review
Convenient location. Friendly service. Clean room. Room a little tight in size. Satisfied with breakfast. Overall happy with stay.Genuine Hotels.com guest review
Wonderful experience, especially with the staff hospitality and sense of compassion. We would definitely stay again and refer our friends when visiting NY. Thanks Again:) Happy Holidays!!!!Genuine Expedia guest review
"One of the best value Hotels in Manhattan."
I returned there with pleasure. And will stay again while in NY. Complimentary High speed Wi-Fi and Breakfast are a very rare find in Manhattan.Genuine Hotels.com guest review
Service, service, service..The staff was amazing!!!! It was really enjoyable sating at this hotel. Even though Hurricane Sandy floods keep every business near Seaport close, hotel was in the most up conditions. awesome view from our room to the Brooklyn Bridge, super comfy king size bed (we were 2). Near to subway station (about 2 minutes walking). […] Close to Chinatown and Little Italy, great for eating. Read moreGenuine Expedia guest review
Room r smaller perhaps because its in NY. Location is nice not too busy street, they validate parking so its helpfull , convinient to subway, restaurants, chinatown, bathery park where water taxi is fun to ride for sightseeing. Wake up coupletimes because of slamed doors, pillows are too flat but over all we are happy cause the front desk ladies are […] very helpfull w/information & direction and rooms are smell clean and price wise is decent compare others hotels in manthattan Read moreGenuine Hotels.com guest review
"Superb Post Hurricane Service"
We were very satisfied with our stay, very comfortable and convenient for our visit, being very near to where our daughter was living. The staff were very friendly and helpful. When Hurricane Sandy hit, the hotel lost power and life became dfifficult, but the staff went above and beyond to support their guests both at the hotel and to find new hotels […] which did have power. Read moreGenuine Hotels.com guest review
"Not What I expected"
The hotel is in a great location a few minutes walk from the seaport mall, 911 memorial, and battery park where you can pick up the ferry for the Statue of Liberty. The hotel is clean the staff is friendly and knowledgeable. Even the breakfast was more then I expected. What concerened me was my tub didn't drain during the shower nor was it drained the […] next mornng. Not sure if my room faced a factory but all night and day on and off there was some kind of rumbling which kept me up. Wasn't a big deal during the day since I wasn't there but at night it did keep my from sleeping. I think the hotel needs to post that it is near something that does make noise, either that or sound proff the room. Read moreGenuine Hotels.com guest review
"Great service and location"
Really enjoyed our stay. The staff was extremely courteous and customer service oriented. A great example of this is the person at the front desk gave us a choice of rooms as the one we were scheduled to stay in had a dog next door as a neighbor. We opted to move to a different room and it was no problem at all. As most Hamptons are, the hotel is extremely […] clean and well maintained. The location was probably my favorite part of the stay. Removed from the crowds of mid-town, the hotel is located in one of the oldest parts of Manhattan, the South Street Seaport. The hotel itself is a block away from the Brooklyn Bridge, and there are many walking abled sites to see in this very historic part of New York. Having stayed in New York many times, this was by far my favorite location. Read moreGenuine Hotels.com guest review
Our stay was made even more pleasant by the helpful and friendly staff. I would especially like to commend Larry for all of his help.Genuine Hotels.com guest review
"excellent customer service!"
I thought the staff was incredibly friendly and courteous. The room was clean and everything worked. No issues at all. I will stay here again. Great job!Genuine Hotels.com guest review
"Walking distance to the Federal Court of Appeals"
I was very pleased that the windows in my room opened a couple of inches from the bottom ... sufficient to allow fresh air to come in. I find many hotels today have permanently closed and sealed the room windows. Also, the bed linens were very fresh and clean. In the morning, I needed to take a taxi; one of the hotel clerks went outside in the rain […] to hale a cab for me. A nice hotel, a great location, and the friendliest, most helpful staff. All in all, a wonderful experience. Read moreGenuine Hotels.com guest review
"Great Location in Seaport"
Stay was excellent especially in this area. Although parking was not included which to me is a mid to big minus, location was excellent for the price, and discounted parking was available. Comfort of rooms was excellent, staff was superb, and the continental breakfast choice was great due to variety offered. Room was hot cause air was down mourning […] staff did not take care off like I thought they would, but evening staff worked out just fine. Lastly Business center is in lobby and in open view no privacy, Document scanner does not operate so that was a big minus especially if one needed desperately to forward items through email like I did. Read moreGenuine Hotels.com guest review
"Great location in seaport, awesome room"
We had a room with a deck that overlooked the new world trade center. It was a convenient location to seaport, and very clean and safe neighborhood. The surrounding restaurants and bars were fun. We had no problems hailing a cab at any hour. Cabs don't particularly like driving to seaport, but no one rejected us. The staff here are awesome and sweet […] and helpful. They ran out and bought some wine screws when they realized they had run out, and dropped it off at our room! Read moreGenuine Hotels.com guest review
While I didn't expect luxury, I did expect a working TV, which I did not get. The cable was out for the full day and night of my stay. And the staff didn't seem particularly concerned. The room was VERY small - barely enough room to walk around the bed. The location of this hotel is really out of the way - there is not much in the immediate vicinity. […] For the same price, you can get a hotel in a much livelier part of town. The staff was busy doing maintenance in and around the interior of the hotel the next day and acted like they had priority in and out of the elvators over me, a paying guest. Read moreGenuine Expedia guest review
We stayed here because we were going to a wedding in Brooklyn so wanted to be close to that but still close to the attractions in Manhattan. This was a great location for us. We went to Ellis Island and the hotel is only a short walk to the ferry. It was also within walking distance of Wall St and the 9/11 memorial. The staff were very friendly and […] helpful. Our room was very nice and clean. Plus, it had a balcony with a nice view over the river. Read moreGenuine Expedia guest review
"Great hotel. Nice and clean"
It was a pleasure to stay at Hampton Inn. The service was perfect. Breakfast was delicious, and the rooms are so comfortable and clean.Genuine Hotels.com guest review
Staff were friendly and helpful. They also accommodated our special requests (for an early check in and a refrigerator in the room). Gave us great information re: touring. All in all a great experience.Genuine Expedia guest review
"Love the outside patio!"
The overall stay was wonderful. We had an issue with the toilet when we first arrived, (unfortunately my husband went first and I suffered for a while!)they could not fix it and immediately moved us to another room. Though I had to redress and was inconvenienced, the staff was wonderful. No complaints, stuff happens. :) Absolutely loved having breakfast […] on the patio where we could see the rebuilding of the WTC, and the hustle and bustle of NYC. Enjoyed our stay. Read moreGenuine Hotels.com guest review
"close to all we wanted to see"
short stay, but it was worth the trip! Great location! safe neighborhood, we will be back!Genuine Hotels.com guest review
"Outstanding Customer Service"
Every person at the hotel was friendly, courteous, and did whatever they could to meet our needs. Outstanding customer serviceGenuine Hotels.com guest review
"Location, Location, Location."
This hotel offered a great hotel staff, yummy breakfast and phenomenal location. What was lacking was the size of the room. In NYC I expect a smaller accommodation but this was one of the smallest I've experienced. Despite that I would book there again for all the positives I mentioned above.Genuine Hotels.com guest review
Our stay at the Hampton Inn was a pleasant experience. All of the staff was extremely helpful and accomodating. They went above and beyond to what a regular hotel does. They were definately one of the reasons why our trip to NYC was so great!Genuine Hotels.com guest review
Excellent stay at a reasonable priceGenuine Hotels.com guest review
We enjoyed our stay because the hotel location in a quiet neighborhood. The hotel was good but we had an awful view from the window of our room. The staff was very kind with us.Genuine Hotels.com guest review
The rooms are very clean and the staff is very helpful. Rooms are bit small however, everything is new.Genuine Hotels.com guest review
"Great location, good value,"
I would reccomend this place to anyone. The breakfast was great and saved us a bunch of money. The staff was very polite and eager to serve. The room was little small, but it is NYC. If I go back to NYC I will stay here again.Genuine Hotels.com guest review
"Wonderful location....helpful staff!"
Staff was extremely helpful and you cannot beat the location to major NYC attractions!Genuine Hotels.com guest review
The Hotel Staff were very courteous, helpful and friendly from the moment we walked in the door. Almost anticipating our needs. We enjoyed the proximity to the South St.Seaport, shopping, Pace University, The Bridge Cafe and subway entrance.Genuine Hotels.com guest review
"close to many of the sights"
Hotel room was small but very comfortable. The staff was friendly and very helpful. They made you feel at home.Genuine Hotels.com guest review
"Diamond in the rough"
Besides the small room(s),my stay at this hotel passed my expectations. Excellent service and Excellent location.Genuine Hotels.com guest review
"Sandy from Portland, Oregon"
This hotel is truly a find in NYC. Very clean and the staff was first rate. We were especially appreciative of the breakfast, which was included. Eggs and sausage as well as cereal and baked goods. And if you didn't have time to eat, they sent a brown bag breakfast out with you. Great location for downtown.. right at the Manhattan side of the Brooklyn […] Bridge. We really liked this hotel and would stay again. Read moreGenuine Expedia guest review
"Good location but..."
The hotel is in a very good location for the attractions around the S. Seaport... but our room was noisy and the walls thin between rooms, alot of noise was transmitted... could hear the tv and just about the conversations in next room... Would go elsewhere next time...Genuine Hotels.com guest review
"Great staff and service!"
We really enjoyed our stay at the Hampton. The only reason I gave it an overall 4 rating is I thought the bathroom could have been a little cleaner and the bedroom area is very small. So we were a little cramped for space. Other than that, the beds are very comfortable and the front desk staff were all superb! They were incredibly kind and very helpful. […] The breakfast area is small, but we never had a problem finding a place to sit. The area was kept clean and well stocked and they have a variety of things to choose from. I would definitely stay here again. Read moreGenuine Expedia guest review
"clean and handy hotel with nice service."
My only complaint is that the offsite parking fee ended up being $35 dollars per day instead of the advertized $20.Genuine Expedia guest review
Extremely small room. Very claustrophobic. Poor value for the price.Genuine Hotels.com guest review
"Perfect NYC hotel!"
The hotel staff were remarkable!! Compliments esp to the desk clerk, Larry & the evening doorma. So very welcoming, helpful & attentive to their guests!! The location was perfect, not noisy at all and the room was emaculate! fresh linens every night and clean bathroom. Continental breakfast was very nice and plentiful. I'm just very, very pleased with […] my stay here would absolutely without a doubt stay here again!! Very comfortable stay :^) highly recommend! Read moreGenuine Expedia guest review
Elevator too slow and breakfast room too small. Guest room doors also close VERY loudly, other than that, decent place to stay.Genuine Expedia guest review
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