no blow dryerGenuine Hotels.com guest review
Nice hotel! Staff was accommodating, rooms were clean and comfortable. Would definitely book here again!Genuine Hotels.com guest review
Will definitely use this hotel again in the future, was very impressed with everything, staff, location, service etc, etc.Genuine Hotels.com guest review
Very clean, nice and comfortableGenuine Hotels.com guest review
"Even the bed and pillows were soft!"
I stay at a lot of hotels, and usually hate the beds and/or pillows. But this one was actually comfortable. My daughter slept on the fold out sofabed, and she was comfortable, too. Thanks for a great experience!Genuine Expedia guest review
"it was ok, but..."
My room was very cold and it had a draft by the window. We only stayed overnight and had to put a towel to reduce the draft. The room was clean, but i didnt like the fact that rooms had those dividing doors with the padlock and you can hear the people next door.Genuine Hotels.com guest review
"Great staff and good breakfast; clean too!"
We stayed for 2 nights. The staff was friendly and kind. The hot & cold breakfast was outstanding compared to most other places I've stayed! The room was clean and comfortable with everything we could have needed. Shower pressure was great - water hot too. Bed comfy and pillows had a good variety (soft and firm both) so I could choose one I liked. The […] TV was good and lots of channels to choose from. Good one-cup coffee as well in room. I will definitely stay here again when I go back to visit this area. Read moreGenuine Hotels.com guest review
"Great Place to stay"
The only thing I didn't like was that the pool was closed due to maintenance but they did say they would shuttle you across the street if you wanted to use another Hotel's pool. The staff was very pleasant and the breakfast was good.Genuine Hotels.com guest review
Nice pleasant stay.Genuine Hotels.com guest review
Stayed for two nights and was very pleased with the hotel. The breakfast food was fine (eggs, bagels, fruits). The hotel also has a shuttle to take you into Tarrytown. Definitely would stay again.Genuine Hotels.com guest review
I arrived early on Christmas Eve and was happy that a room was available. However, when I got to my room there was a big blower on the floor as if the carpet was wet. I called the front desk and immediately was given another room. Everything went well the rest of my stay.Genuine Hotels.com guest review
"excellent hotel with top service"
I had an excellent stay here. The rooms are very clean and comfortable. The staff was very accomodating. I had trouble with one room having too much of a chemical smell from the cleaning sprays so they were very helpful in changing my room (I tend to be allergic to chemicals). No hesitation to recommend this hotel.Genuine Hotels.com guest review
"Weekend in New York"
We spent most of the weekend in New York City. We went to Rockerfeller Center, Bryant Park, St. Patricks Cathedral, Canal Street, Little Italy, and Grand Central Station. It is a tradition for us to visit NYC during the Christmas season.Genuine Expedia guest review
"Exactly as expected"
I'm very familiar with the area, so knew exactly what I was looking for. A clean, reasonably priced hotel that's close to the train and main highways. Just two miles off the Saw Mill Parkway and an 8-minute drive to the Tarrytown Metro North station where we could get free weekend parking an express train (35 minutes) into Grand Central. While not gourmet, […] the included breakfast was very nice to have, along with free wifi and free parking -- neither of which are easy to come by in White Plains (which is also only a 5-minute drive away). The staff was quite pleasant, and the room was small but very clean with everything we needed. We did not use the gym or pool. For the price we paid, I would absolutely stay here again. Read moreGenuine Hotels.com guest review
Very nice room. Average breakfastGenuine Hotels.com guest review
Don't stay on the second floor anywhere near the elevators, which are close to the laundry room. The maids congregate there -- in the laundry room with the door open and in the hall, and kibbutz and laugh loudly with absolutely no concern for the guests. It is an easy trip into NYC.Genuine Hotels.com guest review
Comfortable and very large suite. Breakfast was nice also.Genuine Expedia guest review
"Not what I expected"
Upon arriving I went straight to the hot tub to check the temperature. It was closed due to new ADA regulations. i was very disappointed as this was one of the reasons I stayed at this hotel. I wish they would have posted this on their website letting us know that is was not open. I attempted to use the heat in the room and the heater smelled like it […] was burning up. Breakfast was good and the location to the train station was good as well. They have a shuttle to and from the train station that stops at 10pm. Who can make it back from NYC before 10pm? Wish they extended it to 11pm. On the last night there out TV crapped out. It was 11pm at night and the night manager was pretty limited as to what he could do to fix it. He did offer to move us to a new room but who wants to move to a new room at 11pm at night? Overall I would say if you have a choice, choose a different hotel in the area. Read moreGenuine Hotels.com guest review
"Great place great location"
Everything was wonderful - great room great location & breakfast included!Genuine Hotels.com guest review
Nice hotel and breakfast for the money. Great location to enjoy the Sleepy Hollow Halloweeen activities. My daughter left her iPad in the room and they found it and mailed it back to her. Honest, friendly staff. Room was very large and clean. We were in a room with a king and pull out sofa. I would stay here again!Genuine Hotels.com guest review
"close to grandsons house"
very pleased with hotel beds were very comfy. hotel was very up to date and clean. only thing not much fruit options for breakfast but i am picky too.waffles were great and fun to make.Genuine Hotels.com guest review
"Great location to everything"
Would definitely stay there again!!Genuine Hotels.com guest review
Quiet, comfortable, clean room. Nice (free) breakfast. Staff was friendly and pleasant.Genuine Hotels.com guest review
Hotel was convenient to all things Tarrytown and easy access to major highways. Hotel was nice and the amenities were great. Staff was nice but Very busy though.Genuine Hotels.com guest review
"close to Tarrytown & Sleepy Hallow"
When we first got there they tried to give us a room by the elevators, no thanks so they did switch our room. The tv had terrible reception. The free breakfast was not good at all & a bit chaotic. the pool is small but pretty good but the spa was not available due to federal standards. wish i knew that before hand. there are no safes in the room, only […] at the front desk, not convenient at all. the bed was great. the room was very nice. the hotel was clean but needed minor repairs. for the price a night i expected better. next time I'll stay at the courtyard across the street which we did stay at before. bigger pool & balconies as well. Read moreGenuine Expedia guest review
Good location to everything.Genuine Hotels.com guest review
"Good location, all else mediocre"
My husband and I stayed for a week. First off, they didn't have a King as we reserved. They volunteered to move us the next day. Anyone doing a joint business and tourist trip knows that moving all your stuff the next day is not convenient after you've unpacked and have to work. The building was made of cardboard. If someone breathes in the room above […] you, you will hear it. If they walk, it sounds like they are dancing with clogs. If they move in their bed, you will hear the mattress creak. The images on the website of the suite layout are very misleading. It looks like you have a stylish suite with a more prominent wall dividing the living and sleeping area than is really there. The room is just a long, narrow room with one a sofa. I even called to ask if there was a table, I was told yes, but it's a desk against a wall. Great for a lap top, but not good for working with someone who both have lap tops or to have a meal, but this suite is not conducive to have a light meal. I was overall disappointed for the price. Read moreGenuine Expedia guest review
"September in Tarrytown"
My friend and I stayed at this hotel before and it was wonderful...we were on the 5th fl and it was a nice and quiet. This time we were on the 1st floor by a maintenance room that had a constant humming/buzzing sound that was really aggravating. Otherwise it was nice. Avoid the 1st fl by the mechanical room.....it buzzed/and hummed all day and night!!!! […] Sigh!!! Read moreGenuine Hotels.com guest review
Had a great time and the food was great. Thank youGenuine Hotels.com guest review
"Perfect location for touring the area"
Will stay here again !Genuine Hotels.com guest review
Needed a quick weekend getaway close to the city and decided a hotel with a pool and complimentary breakfast was the ticket. This hotel fit the bill. Pool was very small, but adequate for lounging and swimming a few short laps. We were disappointed that the whirlpool was out of service. The continental breakfast buffet was fine, ample, though crowded. […] Fresh-made waffles were a nice touch, powdered eggs were unappealing, but there were a lot of choices at least. Overall, we were very satisfied with the hotel. Read moreGenuine Expedia guest review
"Great place for family reunions"
Pleasantly surprised by the quality of our four-day stay in three rooms. After A/C problems in 1 room, they quickly and easily moved us to other adjoining rooms. All staff were pleasant and helpful. The (apparently newly-improved) breakfast was great, and the lobby and bar are conducive to mixing and gathering. We liked the covered parking available […] as well. Although we weren't part of either, we enjoyed seeing a wedding party and a basketball team, both evidence of the place's popularity and suitability for groups. This is admittedly not top-of-the-line Marriott, as the rooms are smaller, with less luxurious appointments in rooms and lobby. But we would highly recommend this for anyone concerned about cost. Read moreGenuine Expedia guest review
Hotel staff was very friendly. Room was VERY quiet- I appreciate this since my husband & I are light sleepers. Bed was comfortable. We had a fridge & microwave,but, that was all.Room does not provide plates,utensils,etc. and no dish washer. Preparing meals was a challenge,but, we managed. Breakfast provided by the hotel was delicious. The eggs were […] perfect. All in all, a VERY good experience! Read moreGenuine Hotels.com guest review
"A travelers Joyfull place to rest."
Had a very restful two nights. the staff were eager to help in any way.Genuine Expedia guest review
"convenient location, terrible mattresses"
Hotel is conveniently located - can get into NYC quickly. Other than that - hotel is clean, reasonably well maintained, and fairly quiet. There is a small refrigerator in the room. Staff is professional and friendly. Negatives: 1. sleeping is pretty poor - mattresses on beds are of the soft cheap type; the couch, when unfolds, is a contraption with […] a thin mattress barely hiding metal bars that try to break your back. 2. included breakfast - synthetic eggs and semi-edible bagels, but - surprisingly good coffee. Read moreGenuine Hotels.com guest review
This was our second year staying here and the only two complaints I had were that the hot tub was down for maintenance (we are a group of performers so having that to relax in post-show was part of why we re-booked this hotel) and that the rooms were oddly laid out. The TV in the suites was awkwardly placed between the area with the sofa and the area […] with the two double beds. Read moreGenuine Hotels.com guest review
"close to interstate"
The hotel was clean, and the front desk was friendly. Free internet was a plus.Genuine Hotels.com guest review
"Convenient to sites in and around Tarrytown"
The hotel was only a few minutes from downtown Tarrytown; convenient to Kykuit and Washington Irving's home. The pool was small but the water was toasty warm. There is nowhere to walk, but easy access to Rt. 9 with a car.Genuine Hotels.com guest review
"You should stay here"
Clean rooms, kitchenette, great service. I stayed at this hotel the night before my college graduation at Sarah Lawrence college in Bronxville, NY. It was a good price and location for what I needed and where I needed to be. A terrible thing happened the morning I checked out where I forgot my laptop in the room I stayed in. I didn't use or even think […] about using my computer until about three days later and by that time I was hundreds of miles away in Washington DC. When I realized this I freaked out for a moment and called the hotel. The service I received was absolutely amazing and professional. I spoke with two people during three days it took for me to get my computer back and they were both really amazing. Unfortunately, I only remember Hannah, but there was a really awesome guy who helped me initially. Anyway, thank you for everything SpringHill Suites for your awesome service and amazing staff. If I am ever in this area again I know where I'll be staying. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Good option for the area"
Nice to have a little more space if you're staying for a few days. Everything seemed pretty well-kept. Breakfast was a challenge on weekend days when the hotel booked up - staff had a hard time keeping up. But overall this was a fine choice for the area.Genuine Hotels.com guest review
We just stayed one night, the night there was a wedding and at night we heard from our room lots of noise. We called front desk and the noise stopped after that. But it is annoying to go to sleep after 5 hrs drive and woken up by disturbing noise!Genuine Hotels.com guest review
Very pleasant. Friendly staff. Very nice breakfast. Comfortable room. Great cookies.Genuine Hotels.com guest review
"close to Mall and Outlet"
hotel is good clean, comfort, freindly, locaton and quality, i choose this hotel beause it's not far from Palisades Center Mall and not far from the big outlet ( Woodbury Common Premium Outlets )Genuine Hotels.com guest review
"Very understanding of a personal emergency"
We had to depart after the first night because my mother became ill = Hannah at reception was very understanding & we were refunded for the nights we could not be there. The hotel did not have to do that, as it was a prepaid reservation. I appreciate their doing so - we will definitely stay there when next we are in the area.Genuine Hotels.com guest review
"Decent but loud"
We were interested in staying at a quiet clean hotel. While the hotel was clean there was so much noise from running water and doors slamming that we were woken up multiple times through the night.Genuine Hotels.com guest review
"Great customer service.."
Stayed there 2 nights during Christmas and the staff was very gracious. Even directed us to where to eat since it was Christmas. Easy access off interstate, gas stations close by and in a great neighborhood. Would stay again.Genuine Hotels.com guest review
"Reliable as a comfy pair of slippers!"
I continue to book and stay at this hotel whenever I visit New York City by car. I have never had a bad stay here! I arrive to a tray of baked cookies at the check in desk. I don't eat flour or sugar but it gives me a nice feeling, like home. My room is ready, clean and comfortable. The breakfast is included. Nothing fancy but once again, reliable! […] I get the oatmeal. It is plain, not sweetened. The way I like it. My visits to NY are to the Bronx, mainly so if I drive, it is only about a 25 minute drive to this clean and comfy hotel. Highly recommended! Read moreGenuine Hotels.com guest review
"acceptable but a little tired"
The hotel is convenient and the price, although expensive, it better than a few others. The lobby is comfortable but I have stayed here a few times before and nothing has changed - no updates and no fresh upholstery, etc. The rooms reflect the lobby. Fine for a night's stay or two but the mattresses are showing age and the floors could use more attention […] or replacement of carpet. I would recommend some sprucing up to wake up a tired hotel. Read moreGenuine Expedia guest review
"Great hotel with a great staff"
Great hotel with a very helpful staff. Rooms were very clean and we really liked the set up. Breakfast was delicious. Even though there were a lot of people, the kitchen staff always made sure that every guest had enough food and drinks. The fireplace in the lobby was very cozy. We were all very happy with our stay. We rented three rooms.Genuine Expedia guest review
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