TV remote did not work, except to turn the TV on/off and change channels. No CC available.Genuine Hotels.com guest review
I originally booked two rooms, each with two double beds. I called early in the day to request connecting rooms, the individual we spoke to said no problem and that he would have to change one of the rooms to a queen bed so we can get the connecting rooms. All set, right? Wrong, we go to check in and we have one queen room on one floor, and a two double […] room two floors down. Not what we requested. Talk about splitting up a family with kids. All the front desk clerk could say was, not my fault. Nothing I can do, the individual who changed your reservation is not here and you'll have to talk to him and he will not be in until tomorrow morning. Read moreGenuine Expedia guest review
"Not as nice as the picture"
The check-in clerk was not even going to fake pretending to welcome us. Real curt and acted like we were in her way. The worst part, by far, was the smell coming from the old carpeting in the hallways. Horrible. No other place we have stayed in was even close. Oddly, the room smelled fine and other areas like the eating area seemed to have new carpet […] so they were fine. The place could be made as nice as any other just by investing in some new carpet. Read moreGenuine Expedia guest review
"Comfortable but unimpressive"
Based on previous reviews I expected more. The room was clean and comfortable but the rest of the hotel was not as impressive. Breakfast was unimpressive, especially the "egg patties." I was also disturbed by the way they photocopied my credit card and driver's license and wrote the CCV for incidentals. I've never seen another hotel do it that way and […] it was not at all secure. When I asked for the photocopy back the next morning it was left in a file on the counter that was accessible to everyone. Read moreGenuine Hotels.com guest review
The staff was great, the hotel was easy to find, the room was very comfortable.Genuine Hotels.com guest review
"Clean, Safe, no-frills hotel with nice staff"
Great hotel for a quick stop overnight while on the road. Would stay again. Great value for the price.Genuine Hotels.com guest review
"Would probably stay again"
This is a clean and fairly well run hotel but the big negatives were the sink drain was not working properly and though we reported it, did not get fixed during our stay. Also, it makes no sense that during checkout a guest can NOT get a copy of the bill/invoice. If a customer only wants an internet copy, fine but we should have also been offered a […] printed copy during checkout. DON't like that part. Otherwise, good stay, recommend nice place for the price. Read moreGenuine Hotels.com guest review
Very nice place for the price. Mostly families and quiet. Highly recommend it for others.Genuine Hotels.com guest review
"Clean, affordable, perfectly adequate."
Everything was clean, and it looked like the bathroom had been updated fairly recently. Beds and pillows were quite comfortable, neither too hard nor too soft. The only downside was a faint smell of old smoke, as if the carpet predates the end of smoking in hotels, but it wasn't overpowering. I was pleased overall and would stay here again without […] hesitation. Read moreGenuine Expedia guest review
"Very Busy but Helpful Clerk"
The clerk got us a room and we had a problem with the fold out sofa bed and she got us a better room at the same price. I would recommend this hotel to my family and friends.Genuine Hotels.com guest review
"Nice, clean hotel in convenient location"
Good experience for short trip. Blaaaah, blaaah, blaah, yadda, yadda, yadda.Genuine Expedia guest review
"A great place to rest"
The staff was kind and ready to help us out. The hotel advertised for help wanted and we could tell, there were less resources available to keep the hotel top shape. Overall the food was good in the morning, the room was quiet and clean. I would stay there again if I was passing through for a night.Genuine Hotels.com guest review
Very good value for the vacation travelerGenuine Hotels.com guest review
"Nice place in Amarillo"
We found this family owned place and we were so pleased with the room and the breakfast. We will definitely stay again!Genuine Expedia guest review
"Nice Stay, Nice breakfast."
Hot breakfast was good with real bacon and sausages and fruits, yogurt, milk, cereal, tea, and make-yourself waffles. Coffee was a bit watery. Other than that I would say the breakfast was very good!Genuine Expedia guest review
Dirty towels. No shower curtain. Not able to close the window curtains.Genuine Hotels.com guest review
Nice room for low price was a good value compared to other hotels in the area.Genuine Expedia guest review
The staff was friendly, the pool was really nice and it wasnt full when we went, the rooms were at the perfect temperature, bed was super comfortable and just overall relaxing.Genuine Expedia guest review
"Enjoyed very much"
Staff was super helpful, room was clean, fresh smelling and bed was comfortable, great place to stay.Genuine Expedia guest review
Our room was clean and comfortable. The morning breakfast was a typical complimentary breakfast, and the food was good. Staff were friendly and pleasant to talk to. Location is easy to access and close to several restaurants.Genuine Hotels.com guest review
"Will stay again"
I've stayed before. Nice enough I will stay againGenuine Hotels.com guest review
"Enjoyed our stay"
Staff very helpful, rooms very clean, breakfast was goodGenuine Expedia guest review
We were traveling to southern New Mexico and needed a place to stop over. The Ashmore was a great hotel to stay at for any reason. The rooms were very comfortable and clean. The staff was very nice, organized and professional. Although we didn't stay more than a night both times, it would be a great place for an extended stay.Genuine Expedia guest review
"Stay at a local owned place... Not this one"
Bathroom extremely cramped. Mattress is really bad. The jets in the hot tub still not working properly. Staff is either overworked or rude.Genuine Hotels.com guest review
"Great hotel right off the interstate"
Awesome, very nice rooms. Indoor pool and jacuzzi were great. Will stay again.Genuine Expedia guest review
Hotel was worn out and not clean. Our suite was poorly equipped. It lacked towels and the kitchen did not have have basic necessities. Hotel staff was not attentive. The person who checked us in was talking on the phone during the entire check in process.Genuine Expedia guest review
bad toilet over flowed tub was clogged carpet was wet will never stay againGenuine Hotels.com guest review
I was a nice roomGenuine Hotels.com guest review
"very comfortable and clean hotel"
The room was clean and comfortable. Hotel staff was very nice and helpful. Hot breakfast was a nice plus. Would stay here again.Genuine Hotels.com guest review
"Great Road Trip stay"
This was a great stay for the price. Set back from the highway, the room was very quiet and the hotel overall very well maintained and clean. We did not try the free breakfast as our favorite road trip breakfast restaurant is right next door. Lots of room for trailer parking and turning around. Would stay there again on the next road trip to Texas.Genuine Hotels.com guest review
"A first for everything"
Our room smelled old and musty, no surprise because it's obviously an old building as evidenced by the nice, wide corridors and the tiny elevators. Found it odd to have to request a blanket. Never had a hotel room without one. The most striking moment of this stay came late the day we checked out: We got a call asking if we knew we had left a bunch […] of items in the room. Turns out they got our room and another confused. But KUDOS to them for tracking down guests who might be missing things. After years of leaving things and no one ever can find them, this was a very pleasant first. Read moreGenuine Hotels.com guest review
The stay was okay except there was a big party or something going on so the hotel guests could not find a convenient parking space. If they are going to have big conventions,etc., then they need to have separate parking for hotel guests. The sink would not drain very well and a cleaning person should have noticed this if she cleaned the room as she […] should have. The bed was soft and lumpy. Read moreGenuine Hotels.com guest review
we stayed at the ashmore inn two years ago and it was excellent - clean rooms and nice place. the most recent stay was disappointing. dirty floors, nasty smell on the first floor (? sewage?), severe wear and tear issues that are not being addressed. the staff at the front are nice but not dedicated to our comfort. we will not be staying there again […] . Read moreGenuine Expedia guest review
Older building but clean. Good beds linens and bath. Good and ample breakfast.Genuine Hotels.com guest review
Lovely place. Lobby is beautiful. Breakfast was good-eggs, sausage, waffles, biscuits and gravy, etc. The room was clean. The bed was very comfortable. The room had great air conditioning, nice furniture, a refrigerator and microwave, etc. Enjoyed my stay very much!Genuine Hotels.com guest review
Nice property. Excellent price. Would definitely stay again!Genuine Hotels.com guest review
"Convenient and economical"
All aspects perfectly acceptable - except the double beds felt too small for 2 normal size adults. My room, nevertheless, was an excellent value and a good choice for an over-night stay.Genuine Hotels.com guest review
We had a little complication with registration. Apparently my Hotels.com information was not forwarded to them. The hotel had a strong body odor smell down the hallways. One of the two elevators was not working, and the drink machine took my money and did not deliver a product. Once I got to my room I was mildly surprised. It was clean and fresh. I […] slept well and very peaceful. I would stay again but not expect too much in the "public areas." Read moreGenuine Hotels.com guest review
amarillo is best seen from your rearview mirror. hotel looked very nice from outside but carpet had many stains on it and stunk like mildew, plus lighting was very dimand uor cieling had water stains on it.with a little work this hotel could be so much more, free breakfast was good and had plenty of choices.Genuine Hotels.com guest review
"no attention to little things"
For example, the top towel for the guest was frayed from top to bottom. How does one not notice that? Providing that towel for a guest might be acceptable in a no-tell motel, but certainly not in a hotel like this.Genuine Hotels.com guest review
"Good breakfast and happy hour snacks."
Nice rooms. Very clean. Good facilities. Easy access to interstate.Genuine Expedia guest review
Just needed a place to sleep. It was worth the money.Genuine Expedia guest review
It was nice and a good location.Genuine Hotels.com guest review
"Great for Business Travel!"
Stayed for 4 nights and it was nice and comfy. Clean room and bathroom, which is of the utmost importance to me, along with a nice view of the city and a lake! Could have a better fitness room, but the pool/Jacuzzi make up for it nicely. I will stay here again in 2 weeks!Genuine Hotels.com guest review
"A great place to stay"
It was centrally located, clean, comfortable and the staff was friendly. The price was also fair. Overal a really nice stay.Genuine Hotels.com guest review
"Room not clean"
The room was not thoroughly cleaned! When I arrived, there was hair on the bathroom floor, dried coffee splashes on the side of the sink and mascara stains on the pillow case.Genuine Expedia guest review
"Nice place to stay"
We had a great experience and enjoyed the pool and hot tubGenuine Expedia guest review
Room needed some basic maintenance repairs and coukd have been a little cleaner Hotel staff very niceGenuine Hotels.com guest review
The hotel was clean, comfortable, convenient and a great value for the money we paid. Dinner at a restaurant within easy walking distance, our room and breakfast the next morning (included) came to less than we would have paid for the room alone at many other hotels. Our only complaint was that the breakfast choices were somewhat limited. I have food […] allergies and was unable to find anything but coffee for breakfast. Since this occurs frequently when I travel, I didn't consider it a major flaw. Read moreGenuine Hotels.com guest review
"Classy hotel with affordable rates"
Quick check-in and check-out. Very impressed with room size. Friendly, professional staff. Clean facilities.Genuine Expedia guest review
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