Not one complaint. The hotel was great. The service was great and the location amazing. We came for a hockey tournament and everything was within 10 minutes.Genuine Expedia guest review
"In town getaway"
With two young children at home with Grandparents, my wife and I were looking for an in town getaway. We booked a four star that ended up being the Brookstreet. It lived up to expectations. A wonderful night's sleep!Genuine Expedia guest review
"Great Stay, Great Price"
We had a great time. We will definitely be coming back.Genuine Expedia guest review
"Beautiful modern hotel"
Went for a one night family getaway and we were not disappointed. My son loved the pools and the game room! This is a great spot for the family.Genuine Expedia guest review
We were treated like VIPs at the Brookstreet. The staff were excellent and catered to our every needs. The meals in the restaurant were tasty and well served. We were extremely impressed.Genuine Expedia guest review
"Too far in an industrial environnement."
Expensive for our needs. No facilities around.Genuine Expedia guest review
"Second stay...will return"
The hotel is clean and comfy. Our grand-daughter loved the pool and playroom. We didn't make it out back to the skating rink, maybe next time! Easy access to the highway, restaurants and shopping. Lots of parking and a coffee shop serving starbucks in the lobby.Genuine Hotels.com guest review
We enjoyed the hotel room and the view but there were many extra charges we were not aware of. But overall our stay was a good one.Genuine Hotels.com guest review
The hotel is great we had no problems at all. The parking garage access both in and out was not very good. Upon checking you are given a card with a barcode on it, this is supposed to open the boom - no so lucky it only worked once on 8 entrances and exits. No a huge deal but very frustrating.Genuine Hotels.com guest review
Wish we could of had access to a fridge just to keep our own beverages cold.Genuine Expedia guest review
"Awesome Hotel - Bad Spot"
This is an incredible hotel and the service is unbeatable. Truly a high-class hotel. Unfortunately, in the winter, it is in the midst of nothing and heavy cab fares to get to the main restaurants/shopping/arena. In the summer, with the golf course (which I've heard great things about), the property looks as though you may not have to leave to enjoy […] yourself, so probably a much better location then. Read moreGenuine Hotels.com guest review
"great for hockey game"
loved it. would go back again.Genuine Hotels.com guest review
"Nice, but with extra charges"
The hotel was quite nice, very clean, rooms are spacious and hotel staff are pleasant. However, I was unimpressed by having to pay $12.95 for parking and for having to pay $1 per local call. It was also a little insulting to be asked to wait 5-10 mins prior to check out to make sure there were no damages to the room, before they refunded me the extra […] $200 they charge upon check in, in case of damages. These little things turned me off enough, to make me look at other options for a hotel stay next time. These extra charges seem a little tacky for a fancy hotel. Read moreGenuine Expedia guest review
"Reasons To Stay At Brookstreet"
From the time of check-in until the time of check-out the entire staff go out of their way to treat you like you are a shareholder in the hotel. Truly amazing service for anyone considering going to Ottawa for business or looking for a family hotel outside of downtown.Genuine Expedia guest review
Rooms are clean and spacious with a good work area. They lack a comfortable chair to sit in when not at the desk.Genuine Expedia guest review
Clean, efficient staff, nice room, lots of TV channelsGenuine Expedia guest review
"Great hotel, amenities, not worth the cash"
A great hotel, no doubt, but when you pay as much as I did for the room, you expect perfection, and that wasn't quite the case.Genuine Expedia guest review
"Nice place was close too Canadian tried place."
We went for the brad paisley concert and we enjoyed the mall that was near the hotelGenuine Expedia guest review
"Visiting Ottawa for a 50th anniversary"
Our family was extremely pleased with the experience at Brookstreet. The rooms were bright, comfortable and clean. We particularly enjoyed the time spent at the Jazz bar before retiring for the evening! While we did not have the opportunity to visit the spa services or the golf courses with this trip, we intend to do so upon our return visit to the […] hotel. Read moreGenuine Expedia guest review
It's alway very nice to stay at Brookstreet.Genuine Hotels.com guest review
"Stuck up useless hole in the ground"
This was supposed to be a vacation but the first day my room was cleaned while the sign was on my door, $1500 of things went missing, they offered me a discount and then I got charged TWICE for the full length of my stay!!Genuine Expedia guest review
"Outstanding facilities, service & dining"
A diamond in the midst of Kanata's high tech industrial park. This quality property is modern and well maintained. Easy parking, very nice room and pool(s)/athletic facilities. Sunday brunch was outstanding. Room service was delicious and reasonably priced. My only issue was the take-out food/tuck shop off the lobby closed surprisingly early: 6 pm on […] a Saturday. Read moreGenuine Hotels.com guest review
"Central hotel to Ottawa, Kanata, Almonte, etc."
Wasn't able to enjoy the hotel entertainment. Forgot bathing suit and running shoes.Genuine Expedia guest review
"Manicured golf course!"
The setting right on the golf course is beautiful. The room was very clean, modern, and had an adjustable thermostat for temp control. it was quiet, very comfortable, and I would definitely recommend a stay at Brookstreet. It's location one exit from the Canadian Tire Centre is ideal and we were only 20 minutes from downtown Ottawa. The staff were professional, […] courteous, and handled check-in/checkout with no hiccups. We will definitely stay here again. Read moreGenuine Hotels.com guest review
"Appointment in Kanata"
The front desk attendants were very warm and welcoming. The comfort and view from our room were spectacular. The food in the bar area was amazing esp. the Caesar salad dressing. It was very busy and the service was fair. We did not receive our wine until our dinner was finished. We did enjoy our selection of wine while listening to the "Peter Hunt Trio". […] My Mom loved the Jazz and it was wonderful not to have to drive anywhere! We would stay again. Read moreGenuine Hotels.com guest review
"Short but luxurious"
A little off the beaten path if you don't know Ottawa/Kanata area but well worth itGenuine Expedia guest review
It was a beautiful hotel service, food was okay, but the service was amazing the room was beautiful and very comfortable. Definately would recommend it . Will be back again. thank you!Genuine Expedia guest review
"Close to our freinds"
ShortGenuine Hotels.com guest review
This is the second time I stay at the Brookstreet and I am very satisfied with the hotel. It's clean, well located, there is a Starbucks in the lobby and underground parking. Would stay here again in a heartbeat.Genuine Hotels.com guest review
"Great place to relax"
Stayed for the 3rd time here - it is outside Ottawa but easy to reach off the freeway. We had our 8 month old boy with us. Hotel staff was exceptional. Manager did let us do a very late check out for a small fee. Will go back again - no doubt.Genuine Hotels.com guest review
"Nice hotel beautiful view from our room."
It a was a nice hotel. Underground parking could have been better. Overall enjoyed the room and the stay. Great views from the hotel.Genuine Expedia guest review
Rooms were very clean. The service was good and the amenities were top notch. The location worked well for our reason for the visit.Genuine Hotels.com guest review
"Great room. Really comfortable!"
Only stayed one night but bed was really comfortable and really nice bathroom facilities.Genuine Expedia guest review
"Brookstreet Hotel - Aweome"
What a nice hotel. The view from our room on the 16th floor was lovely. The room was very clean, up to date and the beds were extremely comfortable. When we got off the elevator on our floor we were met with a lovely fragrance. I have never known a hotel to smell so fresh. Would definately stay here again.Genuine Expedia guest review
"not bad at all"
I can honestly say it was very good. The rooms where clean but I would prefer attention to detail when cleaning .didnt like the smudges where they cleand .thats all I could be very picky .Genuine Hotels.com guest review
very comfortable stay. excellent amenitiesGenuine Hotels.com guest review
"excellent staff, poor fridge in room & safe broken"
Very helpful, polite staff. Nice hotel, excellent food, a great wedding venue. Only disappointments were the fridge & broken in room safe.Genuine Hotels.com guest review
"Close to friends"
it was an awesome room, with the balcony overlooking the pool and golf course. We found the hotel was nice and quiet good for sleeping. Staff was very friendly and courteous when needing directions and upon check out, very efficient and smooth. Room service was quick and food was excellent.Genuine Hotels.com guest review
"Great hotel with an excellent location."
Our experience was positive from start to finish.We love the hotel and are looking forward to returning asap. In our estimation, nothing could have been better. Great job.Genuine Expedia guest review
"Not really for families"
They nickle and dime you for everything but changed to free wi-fi probably after numerous complaints. Fine for business types esp. on an expense account. Pay parking only other than 3 hours free and not near much of anything other than hi tech offices. I stayed there as it was a 20 minute walk to my children's home. Families could do much better. I […] recommend Holiday Inn Hotel & Suites Ottawa, Kanata or Country Inn & Suites By Carlson, Ottawa West for families. Read moreGenuine Expedia guest review
Fantastic hotel. Staff are very helpful. Highly recommend this hotel.Genuine Expedia guest review
"Check in/check out customer satisfaction"
We enjoyed our stay with one exception. At check in there was no mention of additional parking charges per day - with tax $15.00. When we noted this discrepancy at the desk at departure we were basically told to read the contract.....too bad so sad. The attitude, not the money is our issue which left a bad taste of what was an enjoyable stay.Genuine Expedia guest review
"close to family"
Only slept there. Did not use any facilities. Light burnt in room, no fan in bathroom and fuse blown somewhere so outlet not working in bathroom. Booked our stay thru Hotels.com. Asked for early check-in and smoking floor only to be told on arrival rooms were not ready and no longer a smoking floor. Very disappointed.Genuine Hotels.com guest review
"Really nice rooms and fitness facilities"
We loved the fact that there is a beautiful outdoor pool as well as an indoor one.Genuine Expedia guest review
"Do not stay if you are visiting Ottawa"
Nice hotel but not for visitors to the Nations Capital. Hotel is located in Kanata which is 30 minutes from downtown.....but with traffic (and there is lots) it is over an hour away. Good location if you are on business in Kanata or not going downtown.Genuine Hotels.com guest review
"Not for everyone!"
The building is new and immaculate. The room was super.For anything else, you had to pay extra, even parking in their underground garage, which has a very frustrating electronic system for reading your card, which seemed to be constantly jammed. We spent 12 minutes in line trying, with the others, to get out of the parking garage. To enter the swimming […] pool you have to get your towels and enter on the second floor, walk through the gym and go down stairs to the first floor and through a hall. Not very convenient. Read moreGenuine Expedia guest review
Everything was great other then one day they didn't clean the room properly. We will be back!Genuine Hotels.com guest review
This is my second stay and this time we had a terrific golf course view. Rooms are bright and clean. Again we fully used the amenities in the hotel and everything was great.Genuine Hotels.com guest review
Hotel was clean and modern. Facilities were up to date and lots of offerings. Was pleasantly surprised to find that the pool area catered to all ages. I took my 2 year old son swimming and he had a great time in the kids area and the larger pool. Outdoor pool looked great, unfortunately it was too windy and chilly to enjoy. I travel a lot for work and […] this is a hotel that I would definitely return to when I'm in Ottawa next. Read moreGenuine Hotels.com guest review
First time here and would definitely stay again. The master bedroom feels like the comfort of your own home. Just needs a hot tub outside and that would top it off. My whole family enjoyed the stay and next time will have to see an Ottawa Senators game seeing you're only minutes away.Genuine Hotels.com guest review
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