"Beautiful hotel if you are staying west of Ottawa"
You need to judge location for yourself, but if Brookstreet is convenient to your activity, it's a great choice. Our room was large, modern, clean, comfortable and well maintained. Staff was super friendly and helpful. We had a view from a high floor on the golf course and the Ottawa river, pleasant.Genuine Expedia guest review
"Great hotel in the Kanata area"
We stayed mid-week and checked out on Saturday. My two children really enjoyed the pool facilities (although we never made it to the outdoor pool) as well as the games room. The room was nice and clean. I found the duvet covers to be uncomfortable in that they were not fastened and kept bunching up.Genuine Expedia guest review
"Great amenities. Courteous staff."
Great facility, wonderful staff. In Kanata so further away from the Ottawa core than one would want if downtown requirements are needed.Genuine Expedia guest review
This has to be the most beautiful Hotel in Ottawa! Service was great, landscape is wonderful and rooms are great!Genuine Hotels.com guest review
"Nice hotel, terrible customer service."
The hotel was nice, clean and comfortable. The front desk staff was rude and intollerable.Genuine Expedia guest review
"Son loved the indoor/outdoor salt water pools."
Not too far from ottawa. Pleasant hotel and staff.Genuine Expedia guest review
"Classy Hotel, room for improvement"
Great accomodation, quiet hotel lots of comfort. Charging for parking is pretty lame, this bugs me. Pool was not clean yuck.Genuine Expedia guest review
"Close to a family event"
Great but plug for the phone should be right beside the bed, not way over on the desk.Genuine Hotels.com guest review
"Almost all good"
Hotel is very well appointed and nicely decorated. All in all a very nice place to stay. The shower would have been much nicer had it had a rounded shower rod rather than straight. Also, the parking tickets are clear on which one to use. The main flaw at the hotel is the distance of the pools to the main elevators. Surely, with this being a new hotel, […] they could have come up with a better design. Also, brunch way way to expensive. Read moreGenuine Hotels.com guest review
"Looks are deceiving, party room is heard on top"
I awoke in around 12 am with the bass woofer noise from the party room. I complained on the noise to the guest services. To state what they said "Sir I could move you to another room". I said, "My whole family is here and you want me move in the midnight". This guy replied, "I cannot do anything you have to bear with it till 2 am" unapologetically. […] We were up until the noise stopped. It had my baby wailing at-least for an hour. Not the service you expect when you pay premium price. Read moreGenuine Expedia guest review
"Two nights, better than expected comfort.,"
All was well, comfortable beds, pleasant ambiance, easy access roads to other parts of Kanata. The hotel building was relatively new and of noticeable architecture. We did not have the possibility to experience the restaurant. That will be for the next time.Genuine Expedia guest review
"Very comfortable hotel, luxury at affordable rates"
Very short one night stay but the experience will make me come backGenuine Expedia guest review
"Close to my purpose for being in Kanata"
Excellent hotel - superior, clean rooms, excellent price from Hotel.com.Was disappointed by check-in process. room wasn't ready when i asked why. The clerk replied we don't guarantee a room until 4:00 pm ---it was 2:30pmvery blunt and to the point and all i asked was why!! Came back at 4:00 and check --n was fine.Genuine Hotels.com guest review
Very nice hotel and it was very cleanGenuine Hotels.com guest review
"Really nice hotel"
This is a really nice hotel. It is a little isolated but was an excellent stay with very nice staff.Genuine Expedia guest review
"Great hotel but far from Ottawa downtown"
We had a Junior Suite and the whole family loved it. I was just surprised when I got the the hotel that it was so far away from Ottawa downtown. That aside, this is a great hotel with a nicely equipped gym, a great lounge restaurant and bar with live jazz. We should go back.Genuine Expedia guest review
"Luxury hotel nice facilities"
I spent 5 days on business here. Great fitness room, pools, golf, bikes. Good food and friendly staff.Genuine Expedia guest review
My wife and I stayed for three nights at the end of a trip to Canada as we wanted to visit Ottawa and wanted to relax as well at the end of the Holiday - the Hotel was perfect for this as it was a lovely place to stay with good facilities - about 20 mins from centre of Ottawa in carGenuine Hotels.com guest review
"Close to office"
GreatGenuine Hotels.com guest review
"Nice modern hotel!"
Stayed in a junior suite and it was really nice. Would have been even better if the there had been a jacuzi tub...that was one let down. The staff were very friendly and accommodating. Great hotel to stay at if you don't want to leave the hotel as there is lots to do with the bar, pool, hot tub and spa.Genuine Expedia guest review
Would definitely stay here again!!! Enjoyed the stay. Was here for a concert - reasonable distance from Can Tire Centre.Genuine Expedia guest review
We stayed at brook street hotel in July 2014. We enjoyed our stay. The hotel was very nice. The room and grounds were clean. Our room overlooked the pool and golf course. The beds were comfortable. My only negative was if you book through Expedia you have to pay for parking extra it is not included with your room. Being that my husband and I met at […] the hotel in two seperate cars we were not happy to hear we had to pay $15 for each car. Read moreGenuine Expedia guest review
"Excellent Hotel - Feels like you are at a resort"
It is a top notch hotel. Great for a relaxing Getaway.Genuine Expedia guest review
this is our go to hotel in Ottawa great service beautiful pool and surroundingsGenuine Hotels.com guest review
"Great hotel for families"
Had a great long weekend at Brookstreet. The place is great if you have kids ( 7-17)- though they have a nice pool splash pad for little ones. Free bikes- free wifi- games room indoor-and planned activities ( crafts, games, campfires) Love that my husband and I could sit and enjoy the patio overlooking the golf course while the kids were right there […] in the outdoor pool. And it welcomes dogs- lost of great areas to take them for a walk. Restaurants are expensive- but there are plenty of other choices within a short drive or bike ride- or great paths to go for walk. Read moreGenuine Expedia guest review
My gf and me were there to spend a relaxing week-end. The room and hotel are super clean. They have a nice jazz bar with live band. I loved the view on the Outaouais mountains and how sunny the room was. King size bed is super comfy. Only thing that bothered me was the paying garage parking (12$) especially there is no mention of that when you book. […] Also, it is a bit far from Ottawa downtown. Read moreGenuine Expedia guest review
Very nice rooms and beautiful landscape.Genuine Hotels.com guest review
We live half hour away from Brookstreet but the price was fantastic. Comfort level was outstanding. Staff were very friendly. Will stay there again and would recommend to anyone...Genuine Expedia guest review
When we walked in we thought we had the wrong hotel because of how incredible it was. The receptionist was extremely helpful and friendly. We had the best view out of any hotel we've ever stayed in. Highly recommended.Genuine Hotels.com guest review
"SHUTS down early"
Unfortunately the restaurant AND bar both close early, so if you are arriving late, bring your own meal. I also found it strange that there was no information in the hotel room regarding the hotel itself (available amenities) , or anything nearby i.e. things to see or do, places to eat etc. I had also requested no feather pillows due to allergies and […] that was not addressed. This hotel is not in a convenient location to get to anywhere if you have to use a taxi or public transit. Otherwise the staff was friendly for the most part and helpful. Very comfy beds. I suspect this hotel is only used for business travellers. Read moreGenuine Expedia guest review
"great as usual"
great staff, great service, great size, when we go to ottawa thats where we stay a little far from city center but alot of restaurant around calm neighbourhood really relaxing... spa.. golf course... pool... nice place definetly recommend itGenuine Hotels.com guest review
"Nice Hotel, but in an industrial area."
We loved the room and very comfortable bed. We did not get much use of the hotel amenities, but the next time we stay we will. We were in town visiting a sick relative. Only slept at the hotel. But beautiful hotel.Genuine Expedia guest review
"Slightly dated - but all around nice"
Styling dated - over secured. Really nice placeGenuine Expedia guest review
"Brookfield, an excellent get-away with the family"
Right from check-in, we were welcome with the charming smiles of the receptionists. I arrived hours before the official check-in time, but the staff ensured that a room was immediately made available for my entire family. This was a great relief, as the kids were visibly tired after two long flights. We were pleased to discover that there were lots […] of fun activities for the kids during our stay. We were able to take advantage of these and the stay was indeed pleasant. Read moreGenuine Expedia guest review
"Nice hotel if you have to visit Kanata businesses"
Nice hotel if you have to visit Kanata business corridor. It is mostly a high-tech area.Genuine Expedia guest review
"Nice, clean great staff."
We stay at brooks street a few time a year when we come to visit my mom in Kanata...Genuine Expedia guest review
"nice hotel, bad location"
too far away from downtown and airport.don't stay there unless you would like to play golf.Genuine Expedia guest review
"Nice hotel close to office"
I was there for a business meeting. The location is nice and very close to many big companies. There are some extra charges like breakfast and parking. Given the location, you wouldn't expect them to charge for parking. Overall good experience.Genuine Expedia guest review
Well taken care ofGenuine Hotels.com guest review
"Another Great Stay"
Brookstreet is a top notch hotel just outside of downtown. I stay there 3 to 5 times a year and cannot complain about the staff or quality of the hotel. Food and wine are excellent, but have 5 star prices (which is what this hotel is).Genuine Hotels.com guest review
It was an overall excellent hotel. Good location, courteous staff, nice hotel roomsGenuine Expedia guest review
"Great hotel would recommend to all my friends"
Fantastic hotel great beds were comfortable and staff was exceptionalGenuine Expedia guest review
"Girls' weekend...much needed escape!!!!"
Myself and two close girlfriends had planned to attend the Cher concert at the Canadian Tire Centre and as the weekend drew close we decided to make it a "girls weekend" ... I searched expedia to find Hotels near the Centre and the one that attracted my attention was Brookstreet...mainly because of the high rating on both the restaurant and the accomodations. […] I was looking for something where we could have the luxury of enjoying comfortable rooms as well onsite dining and entertainment. The Brookstreet had it all. I must share our appreciation for our waiter "Sandy" who was our server both in the evening for a fabulous dining experience and for breakfast the following morning. He was just the perfect mix of personalty plus and efficiency. We also enjoyed our time at the Jazz bar ... the music was just right and the martinis were much enjoyed! We thoroughly enjoyed our stay at the Brookstreet and hope to make this an annual event!!! Read moreGenuine Expedia guest review
"Great location and facilities"
Friendly staff, nice hotel. Close to the high tech area so very convenient. Not sure why they charge for parking when they are not downtown. Felt a bit like a money grab.Genuine Hotels.com guest review
"Nice hotel close to the Canadian tire centre"
Excellent location . Close to many restaurants. Large comfortable room. Very clean. The bed was comfortable and do were the pillows. Hotel staff were very helpful and friendly.Genuine Expedia guest review
"Great hotel close to Canadian Tire Centre"
Staying here means you don't have to fight the traffic going back downtown after the game. Beautiful hotel.Genuine Expedia guest review
HAD A NICE STAY HOTEL WAS CLEAN STAFF WAS WONDERFUL OVERAL EXCELLENTGenuine Expedia guest review
I was only there for one night but I really enjoyed my trip.Genuine Expedia guest review
"Nicest hotel in. Ottawa"
Only downfall is location, unless you are a business person. Hotel itself is awesome, with lots off things on site for kids to do.Genuine Expedia guest review
"close to sports event"
The woman upon checking in had a very thick accent. Her tone during the duration of check in was very condescending. A role such as this should welcome guests in a very pleasing manner. Check out was similar to check in and service was not pleasing. Refrigerator in room did not work.Genuine Expedia guest review
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