This is my second stay and this time we had a terrific golf course view. Rooms are bright and clean. Again we fully used the amenities in the hotel and everything was great.Genuine Hotels.com guest review
Hotel was clean and modern. Facilities were up to date and lots of offerings. Was pleasantly surprised to find that the pool area catered to all ages. I took my 2 year old son swimming and he had a great time in the kids area and the larger pool. Outdoor pool looked great, unfortunately it was too windy and chilly to enjoy. I travel a lot for work and […] this is a hotel that I would definitely return to when I'm in Ottawa next. Read moreGenuine Hotels.com guest review
First time here and would definitely stay again. The master bedroom feels like the comfort of your own home. Just needs a hot tub outside and that would top it off. My whole family enjoyed the stay and next time will have to see an Ottawa Senators game seeing you're only minutes away.Genuine Hotels.com guest review
"We recommend this hotel"
A great place to stay with kids. Very quiet at night and about 20 minute drive from downtown Ottawa. We will definitely stay there again.Genuine Expedia guest review
We hadn't heard of Brookstreet prior to finding the hotel on Expedia - which was less expensive than booking directly with the hotel. We were not sure what to expect and were pleasantly surprised. The staff were great, the hotel was clean and modern, amenities were good, food was excellent. We would definitely return and recommend the hotel to friends […] and family. Read moreGenuine Expedia guest review
Excellent. the morning buffet was one of the best. the place looks and feels new. The Jazz was great. I would recommend this hotel to all me best friends.Genuine Hotels.com guest review
"Broke and Hungry"
We found it very hard to get a meal for a decent price. The cafe closed at 6pm and all that was left, was a lounge and expensive fine dining. There was only 1 restaurant outside the hotel.Genuine Expedia guest review
would definitely stay here again. The only thing is the snack bucket they offer is very expensive. To pay $4 for a candy bar is quite a bit but you don't have to eat it.Genuine Expedia guest review
"Little drive for lots of cleaniness and water."
Good hotel, very clean, more than downtown hotels. And quiet.Genuine Expedia guest review
It was a great experience. It is a great spot for a mini getawayGenuine Expedia guest review
Excellent Hotel. Situated in the Tech area of western Ottawa, not convient for sightseeing. Stayed several times as family in the area. Very friendly staff eager to please, very clean room lots of ammenties.Genuine Hotels.com guest review
"Back at Brookstreet"
I was at the Brookstreet a couple of years back and was very impressed with the experience. This time not as much. At reception was reminded that in the event that I smoked, there would be a $200 cleaning charge. Not much of a welcoming note. The security guy turned around at every corner as kept walking into him. He was helpful but in an annoying way. […] The plug for the bathtub was not functioning, so much for the bath that I was looking forward to. I could see dust accumulation as well and no free wi fi in your room. I had supper in the restaurant, service was good but the food did not impress me for the prices that they charge. I had the pork bellies and lobster dish. The presentation was great but the lobster itself was not as tasty as it could have been. The lobster must have been lying around for a while. All just my opinion. Read moreGenuine Hotels.com guest review
We attended a dinner party the first evening, it was easy to attend and return to our room.Genuine Expedia guest review
"Luxurious room but reeked of smoke"
This hotel/resort has fantastic amenities and is very luxurious for the Kanata area. Everything is the lobby and common areas looked clean and shiny. The staff were nice but very slow at checking in. The restaurants were amazing with great entertainment and delicious food (live jazz). The room was also very classy and clean however it reeked of smoke […] even though you are not allowed to smoke in the room and they would charge you if you did smoke. I did not realize when I entered the room but before going to bed it was just unbearable. Read moreGenuine Hotels.com guest review
"weekend in Ottawa"
Nice hotel - staff helpful - but could have had more people on the front desk. room key programmed for the elevator - only to your floor. If friends/family on another floor - then you need to go back to the desk and have the key programmed. Great security idea - but needs fine tuning. Extra attention needed to features, such as: windows that open […] (they open only if the hinges aren't rusted, broken, etc. More attention required to dusting of room decorations. Read moreGenuine Expedia guest review
"water temperature of the outside pool"
We have 3 kids traveling with us and they love the water, but this time we all found the outside water temperature of the pool being cold to a point of not using it. We stated at this hotel later in the season last year and remember a warm and comforting water in that same pool. Disapointed. But the rest was greatGenuine Expedia guest review
another excellent stay at Brookstreet! Arnie and the rest of the staff were amazing. Restaurant and bar were 5 star worthy! Already looking forward to our next stay!Genuine Expedia guest review
Good all around - lighting could be improved all around including washrooms - dimmers would be usefulGenuine Hotels.com guest review
"Charge to much for the little things"
I think the hotel has great amenities and the beds were exceptional. I did find however that the charges for things like wifi ($20 per night) and parking ($13) per night were ridiculous. The hotel is in a rural tech area of Kanata, there is NO need to be paying for parking. I also found the restaurant was inappropriate for a diverse group of people […] in a family, very meat based and not options for children and vegetarians. I wouldn't stay there again. Read moreGenuine Expedia guest review
Excellent facility and personnel. Somewhat disappointed in the cost of some minor amenities considering the overall cost.Genuine Hotels.com guest review
"Beautiful Hotel - maybe a little too pricey."
The hotel itself is beautiful however I think they get a little carried away with their extra charges and offers. At this level I would have expected free WiFi in my room, not so. They have an umbrella in the closet which is a nice convenience, it has a tag on it saying it can be yours for $75.00 - or you could get a comparable one almost anywhere for […] less than $20.00. (Someone is hoping you forget that umbrella in your car) There is a reusable water bottle sitting on the armoir available for purchase. Actually there are so many priced items left around the room, you might get the feeling that you're staying in the gift shop. This doesn't take away from the fact that it's a beautiful, very well maintained hotel but for me it does make them look pretty petty, if not desperate. Read moreGenuine Hotels.com guest review
At first I was skeptical about booking a hotel with Expedia but this turned out to be one of the best hotels I've stayed in in a long time. Most of the staff was very friendly and very accomodating. However, prior to my check-in, I called in to ask a question and the girl who answered the phone was very curt and didn't help me at all. I loved the room, […] it's so modern, especially the bathroom. I absolutely loved the decor. I wish our room had a better view though. At the end of our stay, my mother already decided she wanted to come back and bring some more people to come with us. I totally recommend this hotel to anyone especially if you love hockey..the Scotiabank Place is ~5-7 mins drive away from the hotel. Read moreGenuine Expedia guest review
Only "real" complaint was no visible ice machines. That's it....if it's not enough ....sorryGenuine Expedia guest review
"Enjoyed hotel amenities such as spa and gym"
Excellent but was very disappointed that hotel did not provide complimentary wifi service.Genuine Hotels.com guest review
"Reasons to stay at the Brookstreet Hotel in Ottawa"
The hotel is very clean and the staff was very helpful and friendly.Genuine Expedia guest review
"close to family event"
Always stay at the Brookfield when in OttawaGenuine Hotels.com guest review
items in room were found and held for me .Missing housekeeping needs were taken care of quicklyGenuine Expedia guest review
The hotel is very nice and room was nice. Beds were comfortable. Everything was great, but I didn't really enjoy the underground park. I would prefer to have had the choice to park outside or underground. I would definitely stay here again.Genuine Expedia guest review
"Friendly, reliable, and incredibly clean!"
The experience was wonderful. Went there on a family vacation for Canada day weekend. The hotel is clean and the services are excellent. Close to lots of restaurants and grocery stores. My kids enjoyed the pool a lot. The hotels having adults bikes for free was a pleasant surprise because it allowed my wife and I to go riding with the kids. Excellent […] hotel for families. Room does not have a microwave but upon request, we had one put in within an short period of time. Paid parking is a problem. Next time, I will park on the road. Only upon leaving the hotel did I check and see that you are able to park on the road for free. Staff were very helpful, especially Patrick. Read moreGenuine Expedia guest review
The staff was very helpful, the room was very clean and had an amazing view to the surroundings, I love the gym and the pool, The overall experience was five starsGenuine Hotels.com guest review
"nice but in kanata not ottawa"
Beautiful hotel nice rooms slept like a baby .Thank you 4.75 out of 5.Genuine Hotels.com guest review
Parking and internet were extras which never impresses me. Off the beaten track for downtown Ottawa but very pleasant and good for people wanting that area. Breakfast not includedGenuine Expedia guest review
"The brookstreet is worth every penny!"
A bit outside of Downtown Ottawa but excellent service, great golfing and pools. The breakfast is of extraordenary quality!Genuine Expedia guest review
Great place and very nice setting. We booked through Expedia and the experience was top notch.Genuine Expedia guest review
"good place to stay"
good place and functional.easy access, staff were very pleasant with friendly attitude.Genuine Expedia guest review
Very nice, quiet hotel. Rooms are nice and clean. Underground parking is great. We would definitely stay here again!Genuine Hotels.com guest review
"Clean and comfortable with great service"
The front desk staff were pleasant and helpful. When we needed ice and extra towels, we had them delivered in a speedy fashion. The only complaints would be a dirty face cloth that was missed by cleaning staff and hanging over the shower rod. Also, I feel parking should be free. Overall, a beautiful place and super comfy beds.Genuine Expedia guest review
Outstanding Hotel from the minute we walked in. Very pleasant staff and helpful beyond their duties. Rooms were clean and comfortable.Genuine Expedia guest review
YOU PAY FOR EVERYTHING. PARKING, BRAEKFAST, BAD FOOD IN MINIBAR. IN THE MIDDLE OF MY BREAKFAST SERVANTS TOOK ALL FOOD AND MOVED TO ANOTHER ROOM. IN GIM ROOM PEOPLE WALKING THROUGH FROM CHANGE ROOM TO POOL HALF NAKED. AND THAT IS O'KEY WITH ME BUT I WAS TOLD " PUT YOR SHIRT ON. YOU HAVE TO RESPECT ANOTHER PEOPLE". IN WASHROOM WATER DID NOT FLASH PROPERLY. […] WE TOLD ON RESEPTION ABOUT. NOBODY COME TO FIX IT. Read moreGenuine Expedia guest review
"Only hotel available"
Very expensive with surroundings very poor. Not a lot of choice at the restaurant and nothing included like breakfast, parking or internet. Had to pay for everything. I would not go back there unless they offered something very interestingGenuine Hotels.com guest review
Very pleased. Would definitely stay again. Great location just outside the fast pace of Ottawa.Genuine Expedia guest review
Nice place to stay. We went for the ottawa marathon and were very pleased to stay there. Only inconvenient: far from downtown ottawa.Genuine Expedia guest review
The only thing that took away was the failure of the hotel staff to mention the parking was chargable and that there is no free wifi in the rooms Really liked the key option in the elavator.Genuine Expedia guest review
"Nice but ..."
Very nice hotel and room. However, for the price I was paying I was surprised that I had to pay for Wi-Fi in my room. It's free in most low-end restaurants. Why not in your hotel? And mandatory indoor parking that I had to pay! Again, very nice hotel but I would not go back because of these two services that I feel should be complimentaryGenuine Hotels.com guest review
"It's a great hotel."
The hotel looks very modern. My room has a very nice curved shaped window overlooking the golf course. The bedding is completely new. Swimming pool is warm and nice.Genuine Expedia guest review
Clean, convenient, well maintained. Bed not as comfortable as it looked which was disappointing. Pleasant staff made us feel welcome. Beautiful view on golf course.Genuine Hotels.com guest review
"No free WIFI"
Very strange, in 2013, to have to pay a heavy extra for internet access (line and/or WIFI).Genuine Hotels.com guest review
Loved the hotel. Swimming pools were great for the kids, rooms were clean and the bathroom was very nice. Staff were pleasant and helpful!Genuine Expedia guest review
Very elegant, clean and comfortable hotel. You also need your room key to use the elevator. Well thought!Genuine Expedia guest review
Food in the lounge was not good.... Only bad thing about the stay. Jazz in lounge was awesome, bed extremely comfortableGenuine Expedia guest review
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