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All hotels in Palermo, Italy
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1 room,  2 adults 
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Room 1:

Excelsior Hilton Palermo - Palermo

38.130272, 13.351186
4 stars
Via Marchese Ugo 3, Palermo, 90139 Italy ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $132
available on 05/26/13
Price Match Guarantee
4.3 102 5

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    Excelsior Hilton Palermo
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    Landmarks near Excelsior Hilton Palermo

    • English Garden Hotels - Palermo 150 yards
    • Teatro Politeama Hotels - Palermo 790 yards
    • Piazza Politeama Hotels - Palermo 800 yards
    • Palermo Notarbartolo Station Hotels - Palermo 910 yards
    • Giachery Station Hotels - Palermo 930 yards
    • All landmarks in Palermo

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    Overview of Excelsior Hilton Palermo - Palermo

    Location
    The hotel is located in the commercial district of the city, across V.le Libertà, Boulevard of the most famous boutiques. It's close to Theatre Politeama. The Hotel represents a perfect venue for business trips.

    Property Amenities
    The elegant Exè Bar & Restaurant of the Excelsior Hilton Palermo, serving breakfast, lunch and dinner, offers a selection of Mediterranean and International dishes. The Excelsior Hilton Palermo is the ideal venue for business meetings, cocktail, gala dinners and exclusive event in a unique and refined atmosphere. Excelsior Hilton Palermo also offers a bar/lounge, a business center, a Fitness Room free open 24 hours and high-speed Internet access.

    Rooms
    Balconies have city or garden views. Guestrooms offer minibars, slippers, smoke detectors, flat TV Satellite, key card security system, safety deposit box, high speed Internet access, direct telephone line, air conditioning, alarm clock with MP3 player, work desk with lamp,cribs (infant beds) are available rooms for disabled people, non-smoking rooms. Bathrooms include bidets, hair dryers, direct dial telephone in bathroom, bathtub-shower combination.

    Image of Excelsior Hilton Palermo, Palermo
    4.3 out of 5 Excellent (102 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    One "big thing" that we were disappoined in, was the air condition does not get turned on till the months of May or June. We found that to be very... uncomfortable. Never have we been in a place, where if we felt warm, we could turn air conditioning on. We found it to be pretty stuffy and warm. Was surprised that Hilton was not up to the times. by Fisher  from Jacksonville, FL USA on 04/20/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $132
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Twin Hilton Guest Room

    Queen Hilton Guest Room

    King Guest Room Plus

    Twin Guest Room Plus

    King Hilton Guest Room

    Junior Suite, One King Bed

    King Deluxe Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 2 PM
    • American Express
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Restaurant
    • Rooms (all rooms include)
    • Bathroom phone
    • Bidet
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • City view
      • Climate control
      • Courtyard view
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Garden view
      • Hair dryer
      • LCD TV
      • Minibar
      • Private bathroom
      • Satellite TV service
      • Shower/tub combination
      • Slippers
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Complimentary newspapers in lobby
      • Concierge desk
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Exhibit space
    • Multiple small meeting rooms
    • Accessibility Features**
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Excelsior Hilton Palermo has a restaurant serving breakfast, Lunch and dinner. Room service during limited hours is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.Nearby recreations:


    • Running track/path nearby
    • Scooter/moped rentals nearby
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: EUR 13 (for 24 hours, rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Palermo, Italy
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    38.130272, 13.351186
    Hotel coordinates:

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    Excelsior Hilton Palermo Palermo

    A short guide to Palermo

    Sicily’s capital stands on a curved bay at the foot of Monte Pellegrino. It’s a chaotic, ebullient place with masses to see. Puppet theatre, street markets and marzipan fruits are typical Palermo treats. Get your bearings at a major intersection, the Quattro Canti. Don’t miss the superb mosaics in the Cappella Palatina, or Serpotta’s stuccowork in the city churches. The mummified corpses in the Capuchin catacombs are the stuff of nightmares.

    see all hotels in Palermo

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • English Garden - 200 yards
    • Teatro Politeama - 800 yards
    • Piazza Politeama - 800 yards

    0.50 - 1.0 mi

    • Palermo Notarbartolo Station - 900 yards
    • Giachery Station - 900 yards
    • City Centre Palermo - 1300 yards
    • Teatro Massimo, Palermo - 1300 yards
    • Cape (Capo) Market - 1300 yards
    • Fiera Station - 1400 yards
    • Villa Malfitano - 1400 yards

    3.0+ mi

    • Palermo Punta Raisi Airport (PMO) - 14 miles
    • Trapani Vicenzo Florio Airport (TPS) - 49 miles
    All hotels in Palermo, Italy
    Reviews
    • All (102)
    • Business (3)
    • Romance (13)
    • Family (15)
    • Friends (7)
    • Other (64)
    4.3 / 5
    Excellent

    Score breakdown (from 102 reviews)

    • 5.0
      (50)
    • 4.0
      (40)
    • 3.0
      (10)
    • 2.0
      (0)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.4
    • Condition
      4.1

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    One "big thing" that we were disappoined in, was the air condition does not get turned on till the months of May or June. We found that to be very uncomfortable. Never have we been in a place, where if we felt warm, we could turn air conditioning on. We found it to be pretty stuffy and warm. Was surprised that Hilton was not up to the times.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Fisher
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We would stay here again.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Nina
    US

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "Disappointing"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was well-maintained and good location. Near good restaurants & 15min from the center. As far as the rooms are concerned, it is a true 4 star hotel (US standards). However, the staff was unfriendly and unhelpful. When we arrived they told us parking was offsite, which is common in Italy. They informed us that it was 20 per day, cash only. They […] took our car key and waved us away without any valet receipt. My husband was uncomfortable and asked them for a copy of the valet paper. The reception girl (I wish I could recall her name!) seemed shocked anyone would ask for a receipt. The eve before we left, we asked them to have the car ready at 8AM so we could head to the airport. The next morning, we check out and ask for the car. The same girl that checked us in 2 nights before, asked if we parked with them. She said it would take 20 min to get the car and it was 50 euros. We told her that we requested the night before for the car to be available by 8AM, her coworker found the written request but obviously, no one had called the garage. They scrambled to get in touch with the garage (no one was answering the phone) and then told us that it was better if we took a cab to the garage. We paid them the 50 and we head out to the garage to find our car. It was 8:30AM, the garage was about 15-20min away. By the time we got our car, it was almost 9AM and we were running late for our flight. Later we noticed in the receipt from the garage that parking cost was 40 euro not 50! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2012
    Roberta
    US

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Oasis in Southern Italy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Regretably, we only stayed one night at the end of a 4 week Italian summer vacation. The cleanliness and helpfulness of the staff was wonderful. Great shopping, restaurants, cafes and gelaterias close by on foot. The hotel standards was as good as any North American Hilton in which we've stayed. Although there was a restaurant we never had a chance […] to try it. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Luigi
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "gay couple in palermo"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is very well located and has all the characteristics to make it a wonderful place. However, it is missing the homy touch, which I realize, not everybody is looking for. If one is looking for convenience, good quality for the dollar, and a good location, this is the place. If one is looking for a more authentic "a la italiana" experience, […] then look elsewhere. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Good value in the modern part of town"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent location in the modern center of town with many shops are restaurants around, while old city is not too far away. We found the hotel to be quiet and a good value for the price. Palermo lacks high end hotels, so this one was adequate. Downside: no free wifi, and bath amenities very basic.
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Short walk to main town centre and shopping. Found hilton hotels around Italy very reliable and consistent. Good service
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "shabby chic"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel is a reminder of a bygone age. Rooms are old fashioned but homely with super large comfortable beds. The surrounding area felt safe and there are several good, reasonably priced restaurants within a short walk and the main historical centre can be reached on foot in about 20 minutes.. The beach transport and hire of sun beds was well worth […] the 10euros per person. Hotel breakfast is plentiful and offers lots of choices including freshly squeezed orange juice, smoked salmon etc. Read more
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    rene
    US

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "hotel excelsior"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    the hotel is located on a main street in a nice residential area with a nearby supermarket and plenty of restaurants and bars. There is also major shopping along via della Liberta'. It is about a 10 minute walk from the center. I enjoyed the walk and the neighborhood is safe and clean. The hotel is okay. It is clean, but located in an old building that […] can be charming. It has all the basic ameneties you expect from it. It was quiet and that is one thing I always look for in hotels. The clients, mainly business men and japanese tourists. I would recommend it, even if expensive and with no breakfast included. Read more
    Genuine Hotels.com guest review
    4 night trip in Nov 2011
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2011
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2011
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Good, comfortable hote."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Recommend
    Genuine Expedia guest review
    Other trip
    Sep 13, 2011
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2011
    A Traveller
    US

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "Good location but very noicy"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Beautiful old and distinguished building with a good location. Close to shopping, restaurants and sightseeing. However, very noicy from heavy trafic.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2010
    Montavi
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Great Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed in room 206 from the 29th of April until the 7th of May,we enjoyed our stay,staff were very nice ,and polite,Valeria kept our room very clean,breakfast was good with plenty of choice,Ive been to Palermo so many times, the location is very central,If I could make a suggestion it would be to replace the bedroom carpets it would improve it g […] reatly. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "Great location but"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is in a perfect location, just out of the centre and next to two lovely parks. However the hotel itself doesn't make the most of its location. The rooms are a good size but decor is a bit tired for a hotel that was recently refurbished, the communal space (bars. lounge etc.) is very limited and the service somewhat invisible. There are better […] options in Palermo. Read more
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Location is fantastic"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location to explore the city. No parking on site but they arrange parking and for a small car it costs £20, which we thought was fine. Very helpful staff and definitely 4 star standard.
    Genuine Expedia guest review
    Other trip
    Sep 14, 2012
    Rebecca
    GB

    Excelsior Hilton Palermo - Palermo
    1.0 / 5
    Poor
    "They'll get your money every way possible"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    1) I was sold a 24 hour internet connection in my room when I arrived - I was working as well as looking around Palermo. They didn't tell me I could buy a week. 2) I then bought a week when the 24-hour ran out, because it still worked out cheaper for the remaining 5 days there 3) The internet does not always work 4) The breakfast eggs are beyond awful […] and the breakfast way over-priced 5) Never, and I mean never, order food in your room - they charge an extra 9 Euros to deliver it. Yes, that's 9 Euros to push a troller into a lift and wheel it down a corridor. 6) The gym temperature was anywhere between very hot and impossible to use, irritating as having a gym was the reason I chose the Hilton in the first place 7) Check the prices of the taxis from the airport - I was charged an incredible 55 Euros from the airport on arrival, and 40 Euros on my return to the airport, I really don't like being ripped off within seconds of getting to Sicily - the driver hid the meter in his car by putting a bag over it 8) When I asked the receptionist how much a taxi should be, she didn't know - fairly basic information I would think, given the taxi rank outside the hotel 9) Dinner in the hotel is an experience, one night I ordered fish and received steak. When asked to sign the bill it included a diet Coke I ordered but never received, but was told she'd give it to me anyway to take to my room so she didn't have to alter the bill 10) This hotel does nothing for the reputation of the Hilton. Read more
    Genuine Hotels.com guest review
    6 night trip in Jul 2012
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "great stay!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was spot on. no problems with anything. very good location. staff was wery helpful.
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    peter
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel in a great area. Great breakfast!
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Niclas
    GB

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Nice period hotel with comfortable room"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    A lovely hotel with nice period features and very comfortable room - excellent bed. Staff were friendly and helpful and spoke good English. Hotel bar very expensive (but to be expected) and a pool would really make a difference. Location of hotel was good but not great. If you want to visit the beach make sure you take advantage of the hotel's offer […] of booking access - we didn't and were unable to access the beach at all as it was full - very frustrating. Read more
    Genuine Expedia guest review
    Other trip
    Jul 12, 2012
    James
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Nice and comfortable hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice hotel, close to all the main amenities of the city. We would definitely recommend this Hotel to anyone staying for a few days in palermo. The bus to the airport and all the buses to the city centre and Mondello (Palermo's beach) stop very close to the hotel.
    Genuine Expedia guest review
    Other trip
    Apr 10, 2012
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    1.0 / 5
    Poor
    "Excelsior Hilton Palermo"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was nice and clean. The prices were disgusting in the hotel they take advantage of there guests. 200 grams of fresh fruit and vegtable 44 euros. 25 euros to park your car and they wanted over 140 euros to wash one load of laundry. The put 22% tip on everything. The hotel is nice so only go in your company is paying for it because they are the […] most expensive service ever. Read more
    Genuine Hotels.com guest review
    2 night family trip in Dec 2011
    A Traveller
    CA

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Excelsior Hilton Palermo"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Great find in Palermo. The hotel has great character, it met my idea of an Italian hotel. The Breakfast was great, shuttle bus to Mondello Beach very helpful, short walk into centre of town and the port area. The staff were good, spoke English very well, and the room was very comfortable. Looking forward to visiting Palermo again and will definitely […] be staying here again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2011
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "eccentric"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      1.0
    Perhaps understandable in the context of Palermo in August. It was as if the person in charge of housekeeping was on holiday. The room was cleaned well but the public areas were a mess.
    Genuine Expedia guest review
    Other trip
    Aug 16, 2011
    Jacqui
    GB

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "eccentric"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      1.0
    Perhaps understandable in the context of Palermo in August. It was as if the person in charge of housekeeping was on holiday. The room was cleaned well but the public areas were a mess.
    Genuine Expedia guest review
    7 night trip in Oct 2008
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "excelsiior hotel in palerma"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    it was a very pleasant stay. the reception was able to give any information you want in detail and explain all that you need to know. the room was very comfortable and we had a suite for 3 adults. excellant stay and we definitely will recommend it.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    K. Karuna
    SG

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Close to everything"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in May 2011
    A Traveller
    CA

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "Excelsior Hilton"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    We stayed for 2 nights in the Excelsior Palermo. While it is a decent hotel it is not what I expected from a Hilton. The rooms are old and stuffy. We turned the aircon on all night but the room remained very hot and stuffy. You can't really open the windows as the hotel is on a busy street. On the positive side, it is relatively central and in an OK […] neighbourhood. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2011
    A Traveller
    GB

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Good location. Great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel Excelsior is situated in a really good area of Palermo. This is really critical as some of the areas in Palermo are really bad. The hotel staff went above and beyond in terms of providing really excellent service. They were extremely helpful and assisted us in everything we asked of them. In fact they were brilliant. Note that the internet […] here is E7 per hour - really expensive. The hotel faces a really busy road - so try and request the quiet side of the hotel. If you get the road - they do have double glazing - so this eliminates the sound. I would recommend them. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2010
    Pamela M
    GB

    The following reviews were posted by Hotels.com guests from other countries

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night business trip in Apr 2013
    A Traveller
    CH

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    barbagallo
    IT

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "快適なホテル"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    旧市街の観光には、交通機関の利用が必要ですが、空港からも近く、新市街の真ん中にあるので、食事や買い物には大変便利でした。部屋は広くはありませんが、清潔で快適に過ごすことができました。レストランも美味しくリーズナブルでした。
    Genuine Expedia guest review
    Other trip
    Jan 6, 2013
    SY
    JP

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "buon albergo in un'ottima posizione"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    La posizione è perfetta, via libertà verso il Teatro Politeama, permette di muoversi a piedi sia di giorno che di sera. La pulizia delle camere è buona, nel complesso è molto elegante anche se l'arredamento e i servizi sono un po' vecchi, il bagno è molto piccolo, la vasca ha il tubo flessibile per farsi la doccia e l'acqua non esce bene. La colazione […] era extra e abbiamo deciso di non usufruirne, visto le pasticcerie molto buone nei dintorni. Read more
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Ottimo hotel per una notte romantica"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel da favola, dotato distanze (come le King Deluxe Room) spaziosissime e con ogni comfort. Personale disponibile, professionale e privo della “freddezza” che di solito caratterizza questi tipi di hotel. Da segnalare la colazione davvero abbondante e varia. Ottima la posizione sia per la centralità, sia per la disponibilità di ampi parcheggi
    Genuine Expedia guest review
    Other trip
    Dec 24, 2012
    Giorgio
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Da consigliare ai celiaci"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Prima colazione con prodotti gluten free! Peccato la doccia che perdeva acqua e bagnava il pavimento.
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    Monica
    IT

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Ottimo rapporto Qualità/prezzo"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Ho prenotato con largo anticipo, quindi ho goduto di un prezzo veramente vantaggioso. Ci siamo trovati bene, personale molto professionale alle camere: menzione d'onore per la signora Valeria. Molto asciutto, un po' imbronciato e sbrigativo alla reception, si vede che non avevano voglia di sorridere ai clienti e più in generale alla vita. La camera […] affacciava all'interno, cosa per noi poco importante. La colazione era esclusa e sarebbe costata ben 15 Euro, se non fosse che era in atto una promozione a 7,5 Euro a persona. La colazione non vale più di quella cifra, molta varietà ad una discreta qualità. Pecca galattica la spremuta "finta" di arance, con tutte le arance che ci sono in Sicilia ..... complessivamente consiglio questo hotel grazie a Hotels.com che mi ha consentito di prenotare ad un prezzo vantaggioso Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Nov 2012
    A Traveller
    IT

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    La pulizia della camera lasciava a desiderare
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Alessandro
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "程よい立地"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    市街地の喧騒からは程よく距離のある場所にあり快適に過ごせた。朝食が豪華でびっくりした。11時まで利用できるのも寝坊助にはGOOD。ただ、ロケーション的に窓からの眺望などは期待するところではないです。
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    A Traveller
    JP

    Excelsior Hilton Palermo - Palermo
    3.0 / 5
    Good
    "hotel + per businessman che per famiglie"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    Sulla base della mia esperienza in altri Hilton, posso affermare che questo hotel non è all'altezza degli altri della stessa catena. Il Personale alla Reception mi ha trattato con sufficienza. In stanza al mio arrivo ho trovato pezzi di carta per terra. Nei corridoi ho visto piante secche. Non c'è parking ed il servizio con valletto costa 20€/notte
    Genuine Expedia guest review
    Other trip
    Nov 14, 2012
    Paolone
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "ottimo hotel in posizione centrale."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Veramente un ottimo Hotel come base per visitare Palermo. Molto accogliente, arredato in modo impeccabile, da consigliare senz'altro agli amici.
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    IT

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hôtesse d accueil déplorable
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Ana
    FR

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    En general, ha sido bastante buena
    Genuine Hotels.com guest review
    Other trip
    Sep 28, 2012
    Victor
    PE

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent
    "Hotel particolarmente indicato per i viaggi di lav"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Albergo in posizione centrale ma tranquilla permette rapidi e comodi spostamenti sia di lavoro che turistici. Buona la professionalita' degli addetti alla reception che dimostrano anche particolare disponibilita'. Qualche carenza al bar ed al ristorante, in quest,ultimo anche per la qualità' del cibo.
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Ottimo albergo"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Ottima posizione, accoglienza dello staff (gentilissime le ragazze della reception ed il loro responsabile), belle le camere (avrei gradito una finestra da aprire!! ma i lucernari comunque fanno la loro bella figura), buon set di cortesia. Il fiore all'occhiello di questa struttura è senz'altro la colazione e soprattutto l'angolo dedicato alle specialità […] locali, che potenzierei di più...bravi. Unica pecca la lentezza nel servizio per quanto riguarda il bar (caffè, cappuccio ecc), praticamente abbiamo fatto il doppio giro di colazione prima che arrivassero i nostri caffè....ma vista la qualità di tutto abbiamo sorvolato....consigliato! Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "consigliato"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ho prenotato una camera ad un prezzo promozionale (molto inferiore agli hotel della stessa categoria) e ci hanno dato una camera che sembrava una suite con 2 stanze e bagno molto grande, con vasca e doccia! Ottima posizione perchè vicino al centro monumentale(raggiungibile a piedi) e comodo per raggiungere l'aeroporto in bus, inoltre il quartiere è […] molto elegante. Sicuramente da consigliare! Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    lucy
    IT

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Bra hotell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Rolige omgivelser til tross for meget sentral beliggenhet, god service, rent og pent.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Knut
    NO

    Excelsior Hilton Palermo - Palermo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Aug 2012
    A Traveller
    NO

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Muy bien comunicado con medios de transporte"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Una estancia muy agradable en un ambiente confortable y acogedor.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    David
    ES

    Excelsior Hilton Palermo - Palermo
    5.0 / 5
    Outstanding
    "Gutes Stadthotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Wir hatten ein günstiges Angebot für dieses Hotel und haben unseren Aufenthalt sehr genossen. Gute Lage (Bus hält vor dem Hotel an der Straße sowohl in die Stadt als auch zum Flughafen). Große, sehr saubere Zimmer, schönes Frühstück. Das Hotel ist insgesamt etwas in die Jahre gekommen, daher vlt. auch die guten Angebote.
    Genuine Expedia guest review
    Other trip
    Aug 24, 2012
    Tine
    DE
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