"Convenient and affordable"
Our stay was fine. It was near our business site. The price was excellent when other facilities had tripled their rates, yours were honest. Thank you. You are in the process of upgrading your facility but that did not keep you from offering a very clean and decent facility.Genuine Hotels.com guest review
"worst el paso hotel."
i requested a non smoking room and they gave me a smoking room because that was all they had. terrible room. extremely little, cold, bathroom was awful. this is the last time i stay here. do not waste your money. front desk person really nice though.Genuine Expedia guest review
They placed me in a handicap room! Very frustrating!Genuine Expedia guest review
"Not too happy"
With my husbands work we travel at least every other month. We try to budget,and this budget was very disappointing . In most hotels there is usually a coffee maker ( with coffee and tea) also a microwave and mini fridge. So if your used to those things, I d k ...........Genuine Expedia guest review
"not very kept up"
Sheets and towels had holes in them from wear. Hair in for ERS of shower and bathroom floor. Small room, limited TV channels. The A/C had an odor to it.Genuine Hotels.com guest review
"Clean and Simple"
Stayed here while visiting friends. I was in small room single queen. very simple. It didn't have micro or small fridge which i found to be odd. Its great if your are just looking for a place to sleep. but if you want a nice room to hang out in or even a decent continental breakfast. I would not recommend it.Genuine Hotels.com guest review
"Thin walls and spotty internet service"
Second time I have stayed here and both times I was subjected to the sounds of love making above or next door. They must have no insulation in the walls. Wireless service was very sporadic.Genuine Hotels.com guest review
our first room had a sink faucet with very little flow and the shower did not work (water flowed out of the tub spigot where it abuts the wall vice coming out of the shower head). They reassigned us to another room and the shower/tub would not completely turn off (dripped all night). We closed the bathroom door vice attempting to get reassigned aga […] in. Read moreGenuine Hotels.com guest review
"Disappointed with Microtel Wyndham"
When we arrived at this hotel the front counter staff was somewhat friendly. The lobby was clean and well organized. As we got in the elevator to go up to our room, the door kept opening and made strange noices; plus it was dirty. Eventually the door closed and the elevator went up, but it was a scary experience as it made so many noices we thought […] it was going to get stuck. The room is the smallest room I have ever been in at any hotel. The towels looked old and dirty. The room above me shreeked at every movement the guests made, especially their bed, kept me up most of the night. The TV had extremely poor reception, maybe three channels were clear. My guess is that during the night something happened to the ceiling by the coffee and juice area for there was some of the ceiling stucco, or whatever is used on the ceiling, all over the coffee and juice machines and on the floor. I figured it would be cleaned immediately but it was not. This mess was there the next morning...totally unacceptable. I expected more from a Wyndham brand! Read moreGenuine Expedia guest review
Our stay was just for overnight during a road trip, so we weren't looking for a luxury hotel. If you want a relatively inexpensive place to sleep this would work, but I would still consider other options. Don't know when this hotel was last refurbished, but it could use an update. Minus 1 star for very uncomfortable beds. Minus 1 star for cramped quarters. […] Minus 1 star for the 'breakfast'. Minus 1/2 star for horrible cigarette smoke smell on the 3rd floor hallway. Thankfully our room did not suffer from it or we would have left. Plus 1/2 star back for the staff's quick response to the dreadful room they had us in at first. Plus 1 star back for being right on interstate 10 with easy off and on. Read moreGenuine Expedia guest review
Bathroom sink would drain slow. Remote to old television not working.Genuine Hotels.com guest review
Staff wasnt at the hotel when i came to check in. So i went away. And came a few hour later and then staff was back already.Genuine Expedia guest review
"easy access to the freeway and near by resturants."
Spent five nights in the area visiting relatives and friends. Location to resturants was a nice way to meet and greet.Genuine Expedia guest review
Good price // nice and clean // good air conditoning and heating //Genuine Hotels.com guest review
"Best hotel bed ever"
I stayed 5 days in microtel east in El Paso and the bed was the best ever. The staff was very helpful and polite. More importantly, I feel like the cost was a steal. I will stay there again when ibn El Paso.Genuine Hotels.com guest review
"Close to freeway"
Nice and clean rooms. Staff was friendly and location was perfect as it was off of the freeway. Restaurants were about a mile or so drive away. Breakfast was basic continental breakfast, nothing fancy. Coffee was a bit weak, but kids liked the juice and bagels. It met our needs driving across country.Genuine Hotels.com guest review
The staff was friendly and the room was clean.Genuine Hotels.com guest review
"Very hard to find"
Location is terrible. Very hard to find do to constructions around that area.Genuine Hotels.com guest review
Was a great value and a great stay! Can recommend it it you are looking cheap but in very good conditions.Genuine Expedia guest review
sent a reply on the email. No towels in bathroom, no pillow cases, no ice bucket, carpet was dirty, no coffee at breakfast, very few food items set out, heard at least two customers complain about their experience as well. Improvement in management needed. Housekeeping employees really dropped the ball this time around.Genuine Hotels.com guest review
"Bad service and a bug."
My whole experience here was not pleasant. The room was dark. The carpet was old, worn and had stains. There was also some sort of weird bug crawling around that I killed. When checking in I waited 20 mins while staff was talking about personal things. I will never stay here again even if I was offered a free stay!Genuine Expedia guest review
air did not work nor did cable TV Room 225Genuine Hotels.com guest review
"AN OK HOTEL."
WE ENJOYED OUR STAY AND ROOMS WERE CLEAN AND COMFYGenuine Expedia guest review
"great price. confusing location"
The hotel was very clean. The staff was great. The rooms were nice an plenty of space. The location of the hotel is a little confusing to get to. You either need to have a car or take a taxi every time you wanna leave. I would stay here again.Genuine Hotels.com guest review
The room was small and carpets were dirty and stained. Looked like they needed shampooed or replaced. The price was reasonable but better upkeep is needed.Genuine Hotels.com guest review
"Would definitely here again"
I really enjoyed my stay here. We thought it wouldn't be so great because of the price & some negative comments I saw. But I was very impressed, service was good, room was clean, and the bed was extra comfy!! Definitely recommend!!Genuine Hotels.com guest review
"Great Stay, Great Price"
The room was smaller than most hotel rooms that I have stayed in but well worth what I paid. The staff was great. The rooms clean. Hotel property well kept. The lobby was very inviting. The continental breakfast could be a little more but sufficed for what my family needed. Over all, excellent!!!!! Thank you. I will be returning.Genuine Expedia guest review
"Clean and neat"
The hotel was very clean and organized. The AC is a bit ancient and cuts on and off constantly, but other than that they stay was wonderful. Highly recommend!Genuine Hotels.com guest review
"broken AC :("
The hotel and room were clean and quiet the linens on the bed were not comfortable and the AC broke in the middle of the night it was HOT and uncomfortable there are a lot of hotels in the area I would not stay in this hotel againGenuine Hotels.com guest review
"Cigarette burned blankets"
One thing is to be a smoking Room, but to have cigarette burns blankets is a whole new story. No internet connection in our room as specified on the reservation. Not enough space at the breakfast lounge. Sheets and blankets didn't fit the beds.Genuine Expedia guest review
Hotel was decent, staff was nice. However the fire alarm went off at night on 2 separate occasions. Pool is just larger than a jacuzzi tubGenuine Expedia guest review
"Close to son's house"
Overall, very pleased with room, rate, etc. The only concern I had was that the ice machine must have leaked and the carpet in the hallway by this machine was extremely wet and soggy. Only a caution sign was placed there. There should have been some attempt to pull the water out of the carpet even if they had to do that several times a day.Genuine Hotels.com guest review
"Not What I Expected!!!!"
The room was fairly clean but had no fridge nor microwave. You would think that would come standard with your room considering what you pay. The lobby outside my room and inside the elevator were very humid and warm. I wouldn't recommend this hotel for a romantic getaway or a place for your family to rest their head for the night after a long road trip […] on the road. Again I was very disappointed and mislead by the photo pics the hotel had online!!! Read moreGenuine Hotels.com guest review
I will never stay at that place again. the first room we got the fridge didn't work so they moved us to another room. which was worse than the first. the remote didn't work, neither did the phone. there was no microwave in there either. i went to the front desk and nothing was fixed. the location was horrible it wasn't near anything. oh and the room […] wasn't cleaned properly. Read moreGenuine Hotels.com guest review
We've stayed here many times of the past several years. Maintenance and cleanliness has started to slip a bit. Still a great road-trip stop. I've gotten pretty good at programming the universal remotes.Genuine Hotels.com guest review
"Nice place to stay"
It's not as nice as other Wyndam hotels we've stayed at but the staff were friendly, the place was clean and it was a good value. Stay with confidence at this hotel.Genuine Hotels.com guest review
"Close to Work"
The Pool was closed during my 4 day stay. The elliptical trainer was not functional. The hotel was quiet and the AC worked well.Genuine Hotels.com guest review
Well room was not very clean and sheets were stain.Genuine Hotels.com guest review
The only negative is that wi-Fi was not working for the full 2 days of my stay. That was the reason I did not extended my stay for an additional 2 more days.Genuine Hotels.com guest review
"needs some improvements"
the tv reception was horrible and in the morning we had to shower with cold water.Genuine Expedia guest review
not satisfiedGenuine Hotels.com guest review
"Hard to get to!"
Very hard to get to. Very tiny room. Thin walls. Loud air conditioner unit. Small pool and very limited selection for breakfast.Genuine Expedia guest review
"Good basic motel and easy location!"
We liked this motel a lot. Laundry and pool were great. Easy access to restaurants. My kids and I realy liked it and it was a great deal for travelers on a budget.Genuine Expedia guest review
"Will never go back to Microtel El Paso"
Location was hard to find. Poor WIFI signal. Only 5 tv channels were viewable, everything else was staticy and couldn't watch. The AC system made so much noise rattling that I turned it off... Only to have to turn it back on two hours later due to getting so hot. I could not sleep. In the morning I found a dead roach in the bathroom. When I checked […] out, they did not ask "how was your stay" which is telling in itself Read moreGenuine Hotels.com guest review
"stopped for the night"
Nice digs if you're a truck driver looking to get off the road for the night (I'm not). Tiny rooms old TV but lots of mirrors for some reason ; )Genuine Hotels.com guest review
"Not what I expected"
The rooms were clean, however they did not have a microwave or fridge. The location of the hotel is not ideal. There is a small dirt road leading to the hotel that would be beneficial to guest if it was paved. My room keys were deactivated prior to my stay being over. I'm sure it was a mistake, but nonetheless inconvenient. The room rates were the main […] reason I chose this hotel. It was not a horrible stay, but not the best either. Read moreGenuine Hotels.com guest review
It was okay. The maids must just do minimal work. There was hair behind the bathroom door and dust ball under the bed. We were not informed that we had to press the switch that shows the room needs to be cleaned so our second day we had to call the desk for fresh towels. It seems like they needs to have a manager inspect some of the rooms. I don't know […] if I will stay there again. Read moreGenuine Hotels.com guest review
The entrance was just a little weird getting to, room was clean, staff was nice. Good for the priceGenuine Hotels.com guest review
Looked like an Old hotel that was bought as is and put a new sign on it.Genuine Hotels.com guest review
The location was difficult to get too because we had to drive about 2-3 miles East to turn around and go West on the Gateway to get back to the hotel as there is no exit at the exact location. It is in a "remote" location for amenities, however, there are several nice places to eat further down the road about 1-2 miles. The hotel and price was acceptable […] for a 1 night stay where we basically slept there for a few hours before going back home. Read moreGenuine Hotels.com guest review
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