It was okay. The maids must just do minimal work. There was hair behind the bathroom door and dust ball under the bed. We were not informed that we had to press the switch that shows the room needs to be cleaned so our second day we had to call the desk for fresh towels. It seems like they needs to have a manager inspect some of the rooms. I don't know […] if I will stay there again. Read moreGenuine Hotels.com guest review
The entrance was just a little weird getting to, room was clean, staff was nice. Good for the priceGenuine Hotels.com guest review
Looked like an Old hotel that was bought as is and put a new sign on it.Genuine Hotels.com guest review
The location was difficult to get too because we had to drive about 2-3 miles East to turn around and go West on the Gateway to get back to the hotel as there is no exit at the exact location. It is in a "remote" location for amenities, however, there are several nice places to eat further down the road about 1-2 miles. The hotel and price was acceptable […] for a 1 night stay where we basically slept there for a few hours before going back home. Read moreGenuine Hotels.com guest review
Very Clean, nice co-workers...Genuine Hotels.com guest review
"Great value for price"
Good value for the price paid. The in room internet was incredibly slow, so that was frustrating. I was trying to send emails and it was so long to load them. The staff was very nice and helpful and my room was very spacious. The complimentary breakfast was great, too. Visitors to the airport should know that the shuttle only runs during the week.Genuine Expedia guest review
Okay to stay. No iron board which was promised on booking, but overall ok stay.Genuine Hotels.com guest review
It was a motel room worth no more than 35 dollars a night One of my friens had bragged about expedia so used it as a start and trusted your judgement when you quoted 60 dollars At night pizza guy was sent straught to our room despite requesting the front desk to call us so we can go down and pick it up without pizza guy knowing our room numberGenuine Expedia guest review
I would definitely stay at this hotel again. Great service, nice staff overal I'd give our stay 5 stars! Only bad thing is the location (entrance) getting to the hotel is tricky if you miss the exit. But it's definitely worth it.Genuine Hotels.com guest review
"Great place in east El Paso"
It was quiet and clean, the pool was dirty from all the blowing junk in the air but otherwise it was a great place for the money. Room was very tiny with a single bed with no kitchenette like the pictures, but it served its purpose.Genuine Hotels.com guest review
"Great low cost hotel for short quick visits."
Very courteous, clean, and quick check in. The rooms are small but for the price it was perfect.Genuine Expedia guest review
"Location inconvenient and very small room"
The hotel has a very difficult access from the highway. It took us very long to get there. The rooms are very small. I will not stay there nor recommend this hotel. There are a lot more at the same price range in better areas.Genuine Hotels.com guest review
"We liked it!"
The price was great. Staff friendly! Breakfast was very light but sufficient. There was a sticky stain on the carpeting in a high traffic area of the room. There was dog feces near the hotel door near the parking lot. It was brushed aside but never cleaned up.Genuine Expedia guest review
"Disappointment after another"
While the room was clean and the staff friendly, the hotel came up short in a few areas. I live in El Paso and was staying at the hotel to save me from driving across town 4 times in 24 hours. First the ringer on my phone did not work. I discovered this after requesting a wakeup call. Luckily I woke up before the wakeup call but only noticed the phone […] flash when the time passed. I checked the phone volume which was up but no ring. Then there was the backed up toilet. I did not call them to the room because I was only there for one night and was really short on time (which is why I stayed in hotel to save the time I would have spent driving across town to go home). In the morning as I got ready for work, I realized the sink was backed up too. Then when I got downstairs, I asked for the complimentary paper as is advertised on their page but was told that I have to buy the paper. Very disappointed in overall quality of this hotel. Read moreGenuine Hotels.com guest review
"Excellent Accommodations for a Reasonable Price!"
My stay was quite comfortable. My only concerns were the location of the desk near the cooling system made it uncomfortable to have the A/C on and work. Additionally, the television set was located on the wall, like a hospital room, which is okay if you are laying down, otherwise, your neck starts to hurt after a while.Genuine Hotels.com guest review
"El Paso Trip"
It was a pleasant stay, the hotel met my expectations and the personnel was attentive and courteous.Genuine Hotels.com guest review
"There are Better Options"
Hard to find because of recent construction - not there fault, but certainly colored my first impression. Room was tiny, which I suppose I shld have been expecting from the name "Micro"tel, but it went beyond Spartan to cramped and uncomfortable. Thin walls; the occupent(s) of room next door left before their alarm went off, so I got to listen to that […] for 30 minutes before I finally decided maybe it was best to get up and just move along. Pulled off at a roadside rest area and napped for 45 minutes about 100 miles down the road becasue I was too tired to continue. Read moreGenuine Expedia guest review
bedding not cleanGenuine Hotels.com guest review
I would recommend this hotel for the price and location. We stayed here for a week while my son was on a four-day pass from Fort Bliss. The manager was very helpful and accommodating to our issue when we first checked in. The one-way street into the hotel was a bit of a pain but that is how it goes. Breakfast items were always out and had to ask the […] front desk to restock them as well as make coffee. It wasn't watched as much as one should. Read moreGenuine Hotels.com guest review
The hotel is in poor condition. The matinence is not kept up. You can hear everything thru the walls.Genuine Hotels.com guest review
I love when hotels keep their standard of cleanliness. I will remember Microtel from now on. They are clean and has high standard on linens and beddings. Thanks!Genuine Hotels.com guest review
"I wouldn't recommend"
Our room had a very bad smell, the beds and everything smelled. The floor was dirty and the bathroom floor was wet when we first went in there. The walls are way to thin, it's annoying when some talks in the next room or walks on the floor above. I'm most likely never gonna visit again if I don't have to and I wouldn't recommend it to anybody eithe […] r. Read moreGenuine Hotels.com guest review
Was unimpressed with the lack of an in-room coffee maker, and ironing board. and no coffee in the lobby. Other than that it was ok.Genuine Hotels.com guest review
The service was excellent... However we had to be moved from one room to another..Genuine Hotels.com guest review
"Noisy Fans and Air Conditioners"
We booked for two nights but after getting very little sleep due to noisy bathroom fans, A/C units, and some kind of very noisy vibrating sound that was coming from upstairs, we cancelled our second night and found accommodations elsewhere. The walls do not keep out sound from surrounding rooms. There was a dead roach in the corner of the room. Towels […] need to be replaced with new ones. It was a non-smoking room but you could tell it had been smoked in. TV reception was fuzzy. When we complained about the noise, the desk clerk did not seem surprised that she was getting a complaint about the room. She offered to move us but since everything was full she could not guarantee another room would be available. Read moreGenuine Hotels.com guest review
"basic clean hotel with difficult road access"
Other than the lack of bar soap and poor tv quality, it was a good stay for the price. Although this isn't necessarily the hotel's fault, the one-way access road to the hotel is frustratingly difficult to get to because of the closure of a certain exit. I had to loop back around nearly 10 miles total to find a way to get onto that access road from the […] interesate/highway. Read moreGenuine Hotels.com guest review
"Excellent stay at Microtel."
Everything was great! With the exception that there was no iron or ironing board.Genuine Expedia guest review
Sink was stopped upGenuine Hotels.com guest review
"Bad stay lazy employees"
We stayed at the hotel while our water was repaired. The sheets were torn, the fridge and microwave were broken. The dinning area was dirty and there was food spilled on the floor. The staff were too lazy to fix our A/C and advised us that the previous people didn't complain. Not to mention there was hair all over the place. Not worth the money.Genuine Hotels.com guest review
"great hotel for everyone"
Great staff, pleasant stay. Highly recommended. Would like to have seen a few more options to continental breakfastGenuine Expedia guest review
"Great Hotel for the Price"
We were in town for a early morning funeral in East El Paso so we made the reservation last minute. The rate for this hotel was comparable or better since they offered a continental breakfast and the room was cleaned daily. The staff also was very helpful and friendly. There are also plenty of restaurants in the area. On top of that, they have a van […] that can transport to the airport provided you let them know in advance. I would certainly recommend it for an economical stay and will use it for my future El Paso visits! Read moreGenuine Hotels.com guest review
Room was nice but the noise carries from room to room. I felt the management should have taken action to quiet the late night party arrivals to keep it down.Genuine Hotels.com guest review
"Good hotel for a great price."
For the price, this hotel was a great deal. I had group of 17 people stay at the hotel and they did a good job taking care of us. I recommend it.Genuine Expedia guest review
"You get what you pay for ;)"
It was a decent hotel room. Can't go wrong at all with the price. The room seemed pretty cleaned and was satisfied with that.Genuine Expedia guest review
"It was a good quality for the price."
Once past the outer security doors of the Microtel, the experience is good for the price. A few things could have been spruced up a bit, but the cleanliness and comfort level was good for the price. Getting back to the building is a bit of a trick off of I-10 if one goes out for food. The comparability of the experience is like staying at a La Quinta, […] Days Inn, or similar places. Read moreGenuine Expedia guest review
"November 2012 El Paso visit"
I had a little problem the 1st night w/th noise and couldn't sleep, The next morning, the staff gladly gave me a different suite.Genuine Expedia guest review
I enjoyed my stay, the only thing I didn't like was the fact the front desk clerk was on her cell phone while I was checking in, I feel that was very unprofessional.Genuine Hotels.com guest review
We enjoyed staying there. Staff were very courteous and helpful. Good continental breakfast.Genuine Hotels.com guest review
"Served it's purpose"
our hotel served it's purpose.. we needed somewhere close by family . .. just to sleep. couldn't take a nap during the day because we could hear someone running around up in the room above ours and we were close to entrance so we hear people all around. .. other than that our say was ok. :)Genuine Hotels.com guest review
"Nice for the price"
Hotel was nice....didnt spend alot of time there. Staff was nice and accomidating. Will stay there again for a quick trip.Genuine Expedia guest review
"Noisy, not as advertised"
The only good things I can say about this this hotel is that it was cheap when booked through this site and the room was clean. On the bad side, first of all I was led to believe that this room was a suite and had a kitchenette. It did not even have a microwave or mini fridge. The construction in the area also made getting to/from the hotel a major […] pain. The worst thing about this hotel is that the walls and floor are paper thin. I could hear literally EVERYTHING, and I mean everything going on in the room next to me, and it sounded like the people above me were going to fall through the ceiling. Being earplugs if you plan on getting any sleep. Read moreGenuine Hotels.com guest review
The hair dryer didn't work and they were very nice and gave me a new room.Genuine Hotels.com guest review
"Exceptionally close all Restaurants and Stores"
Exceptional and convenient, I enjoyed your very friendly staff. I was extremely happy to have found a vacancy with such short notice. I will try to always book with Microtel Inn and Siutes. Breakfast was just Super! Extremely clean. Our non-smoking room was the best I have ever been in. Pool has excellent hours. Bottom line "everything was perfect and […] the service was great". Read moreGenuine Hotels.com guest review
It was advertised as this room being a suite with two queen beds and sofa and kitchenette. That was far from the truthGenuine Hotels.com guest review
"good not great"
My experience was good. This hotel served its purpose. The rooms were clean but there was no shampoo in the bathroom only soap. The staff was lazy at time, with a monotone attitude. They did not go the extra step to make us really feel confortable.Genuine Hotels.com guest review
Average hotel, but the price was right.Genuine Hotels.com guest review
I would not recommend this hotel to anyone. The receptionist was doing personal business for about 15 minutes before she even started dealing with me. The toilet overflowed and the maid service was horrible.Genuine Hotels.com guest review
"Could be a lot better."
Just a few things for those that might be wondering.. The internet was somewhat reliable, but incredibly slow. The tv/cable service was definately lacking with just maybe 10 channels to choose from, and was fuzzy at best.. The heated pool, was only heated by the hot summer sun.. The staff themselves were rude, and werent very friendly or polite. While […] the stay itself was in particular bad, it couldve been a lot better. Read moreGenuine Expedia guest review
"Base Accomodations, Done Right"
The MT @ El Paso East offers the MT formula found at its other locations: essential and basic rooms, well maintained at a value price level. You don't linger around an MT; it's just a good place to park, get a shower and some rest and move along. With that, don't expect any of the 'extras' you get from other establishments: no in-room coffee, iron and […] ironing board or shampoo. My room was very well maintained and cleaned and I thought they did a great job on the breakfast. My ony complaint: 1 of the 2 machines in the exercise room was down so getting one took some time in the morning. Otherwise, this place is just fine for a budget minded traveler seeking a 'no-frills' room. Read moreGenuine Hotels.com guest review
"Good for business or for families"
Stayed for three days and enjoyed the stay for a good price. Hopefully they don't have so much construction next time I goGenuine Expedia guest review
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