Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"weekend baseball travel"Reviewed by a Hotels.com guest on Feb 26, 2013
The room was nice and comfortable excellent price for what you get. We would definetly stay again. Staff was very nice and efficient.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Would recommend"Reviewed by a Hotels.com guest on Feb 26, 2013
Hotel accomodations were great! One reportable inconvenience, some of the pillows "reeked" appeared not to have been washed-those pillows migrated to the floor.
"Loved the breakfast!"
Room was ok, clean not smaller or bigger than the most Queenb. Rooms. Pool was nice, kids liked it a lot, deap enough to dive. The breakfast was the best! Whole family would love to stay there again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Decent hotel"
Overall I found this hotel and its location off of the freeway to be decent. The continental breakfast was really good and the staff was really nice. The only real complaint that I have was that although the room looked clean, upon inspection of the sheets at bedtime, the staff had obviously not changed the sheets as both sets of the bed sheets had […] "hairs" in them from someone elses prior visit to that room. Not good and very unsanitary in my opinion. On a good note, the hotel was very accomodating and apologetic and upon my request, they supplied us with fresh clean sheets so that I could at least change the sheets out myself. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"surved it's purpose"
This guest did not leave a comment.Genuine Hotels.com guest review
"I won't go back!"
I will never go to this hotel again. We called in advance and were told the pool would be open, only to find it was rented out when we got there! The room setup is such that the A/C does not cool the room well. The person that checked us in didn't know how to program the room keys well, she couldn't get both key cards to work. When I asked for a bag […] for the ice bucket, she handed me an already open trash bag?!?! Each time I asked for a manager, I was told one was not available! Read moreGenuine Hotels.com guest review
"A few things to consider..."
The hotel and location was very nice. But they were hosting a private party on the courtyard and pool all weekend, making it unavailable to all hotel guests. I was not informed of this beforehand and was disappointed my family was not able to enjoy the pool or beautiful courtyard and amenities. They had music blaring through the entire hotel so loud […] that the walls were shaking from 4-10 pm Saturday, no relaxation here. Also, the breakfast attendant was by far the grumpiest and rudest person we encountered in all of Tucson, what a way to start every morning.. Read moreGenuine Hotels.com guest review
"Inexpensive = kinda scary"
Outside appearance is a little aged, but the lobby and outdoor recreation areas are nice. The room is quite old school and could use a fresh coat of paint, new carpet and updated amenities. We were disappointed that the indoor workout area was out of comission and there is limited outdoor lighting for the tennis courts. The pool was closed due to a […] private party. The beds were comfortable. It took awhile for the temperature in the room to cool, but overnight it wasn't bad. A full, hot breakfast was a nice welcomed treat. However, when we were leaving, we were greeted by the Police investigating a hotel guest's car that was broken into. Thankfully we changed parking spots or it could've been us. The desk clerk was extremely friendly, but we'll probably never stay here again. The pictures were a little deceiving. Read moreGenuine Hotels.com guest review
Much better than what you could expect for this priceGenuine Hotels.com guest review
"Great for the price."
Very nice hotel, with a beautiful swimming pool. Nice for a family to relax. Very good breakfast.Genuine Expedia guest review
"Good Place To Stay"
Secure, clean, efficient, and friendly. What else can I say?Genuine Hotels.com guest review
"Great Downtown oasis."
I use this hotel every time that I'm in the Tucson area. Love it!Genuine Expedia guest review
"Not kept up in many years"
My hotel room had a tub which would not stop leaking and was not fixed in the three days that I stayed there. The remote control did not work even with new batteries and the mattress had about a three inch dip in it so when I tried to sleep I tilted to the side. It seemed to me that the room was not kept up and had not been so in many years. I stayed […] three nights here and will never do so again. Read moreGenuine Expedia guest review
"Great value for the money"
I was very impressed with the accomodations for the money. The full breakfast in the morning that was included was excellent. I also had a meal in the cafe for dinner the night before and it hit the spot. The location was easy and right off I-10. I would stay here if I am ever in the Tucson area againGenuine Hotels.com guest review
Room was clean. Fast check-in. Close to downtown Tucson. Don't think the price was worth the value.Genuine Hotels.com guest review
"went downhill"
Disappointed! pool was disgustingly green. rooms were filthy. Needs to remodel desperately! The place looks worn out! On a positive note, breakfast was good. We've stayed at this place a few years ago and was impressed. Next time we come to Tucson, Arizona, we will be looking for a different place to stay.Genuine Hotels.com guest review
"old but wonderful"
terrific place to stay - clean, well maintained. older resort but perfectly okay. great pool, tennis courts, etc. delicious full breakfastGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good price; mediocre hotel"
The motel is old and worn. The room was clean and the bed was comfortable but the management is not staying on top of day-to-day maintenance. The halls are not swept. Windows and screens are missing. The place just looks run down. The light in the exercise room did not work. The TV in the exercise room did not work. Repeated requests to the front desk […] were ignored. On the good side, the breakfast was excellent. This could be a really great place to stay but management is not staying on top of things. Read moreGenuine Hotels.com guest review
"delicious breakfast"
it was great, a clean place, spacious and the free breakfast was the Best I ever had at any hotel.!!!Genuine Hotels.com guest review
It was not what I expected.Genuine Hotels.com guest review
"Great for a wedding"
Rooms old, beds are very comfortable but blankets have holes. Very nice staff.Genuine Hotels.com guest review
"great location/nice breakfast"
Rooms were older, but very clean and Quiet! It is near the freeway, but we never heard the other people nor the freeway. Slept great! Nice hot breakfast daily. free wifi. Downtown in 2 minutesGenuine Hotels.com guest review
"Great Choice"
Great location (for our needs), great staff, great facilities, good price! Comfortable accomodations with microwave, refrigerator, and personal safe in the room. Only criticism is that the pool constantly needed cleaning due to the windy weather and no one was on top of it. Also, more staff was needed to keep up with the demand of the breakfast when […] served in the banquet room (one day out of five when large number of customers). Only saw one staff member and they couldn't keep the buffet filled. Would definitely return! Read moreGenuine Expedia guest review
"hotel service"
The Hotel was clean ,service was fine ,pool was not clean Hot tub was cold.Genuine Expedia guest review
"The hotel is in desperate need of upgrading"
The hotel looks great on the internet. That was why I chose this hotel. It was a mistake. The room is old and dirty. The bathroom is worse. Old and dirty. The bathroom even lacks of the exhaust fan which causes embarassing occasions with the smell. One good thing about this hotel: the breakfast buffet is first rate: plentifull and delicious. The breakfast […] is far better than that of the 5-star hotel. I wish they put the money instead into improving the bathrooms. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel in Tucson"
I really enjoyed my stay at this hotel. The hot breakfast was good. My room was clean and comfortable. The staff was very helpful and friendly. The security of the hotel was very good. Room keys were required to enter areas of the hotel. Grounds inside hotel well were kept.Genuine Expedia guest review
"worst hotel stay ever."
By far the worst hotel stay ever. The hotel has a smell and look of a old hotel. The hotel was dirty from the lobby to the bathroom. The carpet in the room is old and dirty, the bathroom was dirty to the point I did not want to shower in that tub. The beds in the room were very uncomfortable. The night I spent, there was a very loud party that lasted […] till after 2 am. The photos on hotels.com website are a gross exaggeration as to the true condtion of this old worn out hotel. I will NEVER EVER stay at this hotel. Read moreGenuine Hotels.com guest review
"better than expected"
Really liked the room for the price, very clean, comfortable, roomy, and a great view into the gardens and pool area. We chose it for the price and convenience to the freeway, as we were headed to wine country the next day.Genuine Hotels.com guest review
"Relaxing with beautiful grounds"
Service was excellent. We had a few small problems which were fixed immediately. It's not the greatest of neighborhoods (though very conveniently located) but the grounds are large and very nice with gorgeous views of both A Mountain and the Catalinas. And, we enjoyed sitting on our patio in the early mornings.Genuine Hotels.com guest review
"My stay"
Nice experience, easy to find, clean quiet rooms. Never stayed there before but would like to again sometime.Genuine Expedia guest review
"Disappointed stay"
The lobby furniture had patches, worn, didn't look clean. Security door broken, said would fix. Ice machine broken said would fix. Nothing was done about these concerns. Noise level high.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Two nights at Riverpark Inn"
The first night the air conditioner was noisy; we requested a different room, and were able to make the change. The hotel is convenient to the freeways, but unless one is familiar with the area, restaurants are not easy to find. There was absolutely nothing within walking distance that was suitable. The amenities are great, swimming pool and tennis […] courts. Breakfast was fine, but only served from 7 to 9, which we found out by asking. Since we can be a llittle late in the morning, I have found it is better to ask than to miss breakfast. Read moreGenuine Hotels.com guest review
Don't let the AAA diamond award sitting at their check-in desk fool you. I can only guess they received this due to their customer service, which was great. Initially the property looked good but until you get into a room, you're being fooled. This is an older hotel that has a nice coat of paint. The rooms are worn and are in a desperate need of a gut […] renovation. You can hear everything your neighbors are doing through the walls - ours were up all night doing the Tucson world series of poker. Yes, the walls are so thin you can hear cards shuffling! At least the giggles of their girlfriends stopped at 2am - the card game did not. How do I know this? That would be from the lack of sleep I got due to tossing and turning all night. The beds were acceptable for comfort but the pillows were about 1 INCH! thick and my guess is they're several years old. ICK!! I tried layering bath towels (which by the way were thin and scratchy) as a pillow. The night we were there, it was terribly windy - you could hear the wind whistling all night though the windows and door. It was also a bit chilly so we used the heater. Every time it would kick on, it sounded as if a jet was starting its' engines. Oh, and, we were in an end unit where there is a metal gate that you use your room key to access the parking lot. Whenever someone used this gate, it would slam shut therefore vibrating the wall by the bed and our door. Patio? Hah! It's a 3 foot cement slab with an old plastic chair overlooking dirt. Whoo ... classy! So, the pros ... no bed bugs, didn't feel dirty (other than the pillows), front desk agent knew the area and was helpful, free parking, the wifi in the room is fantastic (fast and easy!), and the hotel is right off the freeway. Would we stay again? Nope. Read moreGenuine Hotels.com guest review
"Great proximity to downtown Tucson"
Neighborhood is questionable, however, the conveience is great. Hotel somewhat dated yet it's very clean. Good deal for the money.Genuine Hotels.com guest review
"Last Minute Stay"
We had to rent a room at the last minute and Riverpark came in handy. For the price you can't beat it the parking lot is secure with cameras the pool is at a nice temperature and open for late night swimming. Breakfast Buffet was feeling and good, our room was simple but equipped with a microwave and mini refrigerator which was nice but overall very […] simple and if your just planning on sleeping then it does the job. I'd recommend it for the price and would stay here again Read moreGenuine Hotels.com guest review
"Bad Beds"
We only used this hotel as an over nighter on a road trip. The problem is the big holes in the middle of both beds in our room. We were unable to get any rest, and woke up in more pain than when we laid down! On a long road trip, this is a disaster. Needless to say, we will not be returning and will be willing to pay more, just to ensure we survive […] our long road trips (we take a lot of them!). Read moreGenuine Hotels.com guest review
"Nice Name - Real Letdown!"
Hotel is extremely run down. Our first room was completely unacceptable. Bathroom was a disaster, and windows were so filthy you could barely see out of them. Wonderful front desk clerk moved us to a slightly better room on the main floor. However, in the transfer of items to the new room I inadvertently left a dress in the first room. I immediately […] returned to get it but housekeeping had already been back into the room and the dress was gone. When I went to the front desk to ask, I was told housekeeping were gone for the day and to check back in the morning. I did that, but despite my favourite front desk clerk trying his best to get the head of housekeeping to find the dress, no one would admit to having ever seen it. Guess it must have simply "walked" out of that room by itself, as I was wearing it when I walked in, changed into a bathing suit to go to the pool, and went directly to the front desk before the pool to ask about a different room. Did I mention that the pool was also filthy, and I couldn't bring myself to get into it? Needless to say, won't be going back there again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A pleasant surprise"
We were pleasantly surprised. Great customer service...very accomodating with our specific needs, we were traveling with our 11 year old son on business. We needed safe, clean, and comfortable accomodations with WiFi and food. We found it at Riverpark Inn at an affordable price.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not so bad"
I was in town on business with fellow co-workers and choose this hotel for its location to the convention center. Pro's are the convenient location, affordable price, and breakfast offered. Con's are that the property is very dated, some facilities were not open, and there is major road construction adjacent to the hotel. The staff was nice and accommodating […] so not so bad for the price. Read moreGenuine Hotels.com guest review
"Where N O T to stay in Tucson"
The room was small and the color coordination of the decor was awful. Bathroom very small definitiely not made for tall people. Had to bend down to use the mirror, obviously hung with a very short person in mind. No stopper in the sink, drain was very rusted. Bed was lumpy none of the 3 pillows were alike: one too soft, one too hard one pretty flat […] w/o substance. Free breakfast was bland; not one item of fruit to be seen. Both days we were there most of the food was gone by the time we got there and we got their what we thought was early. Not enough tables/chairs to sit at so we had to sit outside in the cold at the poolside; there was a firepit there full of beer rings. Everywhere we looked there were beer bottles in all the garbage cans; they were overflowing. Pool water was green. I certainly would not swim in it. I'm seeing the green murky water an I'm thinking Typhoid, are all my shots up to date? Should not have chosen hotel so close to the freeway, but I was unfamiliar with Tucson, thought this was a good idea. I was wrong; very noisy. All the side streets were of exceptional disrepair; my teeth chattered while I was driving around the immediate area. Staff were not very cordial (friendly). I might have to pay a bit more, but the next time I will listen to my wife and arrange a stay at one of the Hilton Suite Hotels; you get what you pay for. So, pay a little extra and stay at a Hilton. Read moreGenuine Expedia guest review
"Arizona Riverpark Inn Not What You Expect"
This hotel isn't what you expect for the price. We got sooooo much more for the money! The staff was wonderful, especially Amber. They were all very friendly and very helpful since we are from Chicago and didn't know our way around. The breakfast was phenomenal. We would definitely stay here again.Genuine Hotels.com guest review
"mixed bag"
Room had many problems - bathroom faucet sprayed all over the vanity counter, refrigerator and hair dryer not plugged in, bed lumpy etc etc. Did get room changed - gave us a suite that was really ok, except that sofa very worn, and found rat poison under the sink. Staff varied from excellent to hopeless. One didn't know restaurants at all except for […] a couple, and couldn't give us clear directions - it was a--well you go here, and then there--no street names. At check in clerk didn't know if hotel had an elevator. I think a lack of staff training was evident.Highlight was the bartender - excellent, super helpful. Read moreGenuine Expedia guest review
"best value in tucson"
With the convenient location, the excellent buffet breakfast, and the nice pool/spa area, this is the best value in the tucson area.Genuine Hotels.com guest review
"Excellent"
Hotel was well worth the price even more! Big room, very clean, adequate supplies, staff friendly and helpful, loved hot breakfast even offered coffee refills while dining, very close to highway. Gate locked, felt safe. Able to use fitness center, small room but adequate and could have improved equipment coz they were old and worn a bit. There were […] construction outside and could hear train at night, but still able to sleep well. Would highly recommend and go back to this hotel in future! Read moreGenuine Hotels.com guest review
"Breakfast made it a good value"
The rooms were good-sized and nice, ours was surprisingly quiet for being so close to the freeway. But it was the breakfast that made it. Real eggs and a breakfast meat, different on the two days we were there. And salsa and tortillas - we made our own breakfast burritos! And the coffee was very good - rare in a motel breakfast. It was so nice to stay […] in and have a good breakfast - saved time and stress. Also was a nice setting. Read moreGenuine Hotels.com guest review
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