"Great for the Family Weekend!"
I stayed with my children during a drill weekend/Christmas party in Nashville. They enjoyed the pool and my daughter loved the flat screen in the workout facility. Beds were comfortable, AC/Heat worked well; Direct TV, microwave and fridge were a blessing. Thanks for a great weekend!!!!!Genuine Hotels.com guest review
"For men only"
Great value for guys. Not sure I would want my wife, daughter or any single female staying here due to secluded and sketchy area. Parking in the rear is prime for breakins due to seclusion. Not the prettiest location. Hotel is dated but clean and a great value if you can get a discount off their standard rate per night.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South We apologize you were not satisfied with the condition and the location of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
As others have said, it is noisy if you are on the I-24 side. Room carpet was a little shabby but clean. Breakfast was routine.Genuine Hotels.com guest review
"perfect location for the traveler"
This hotel was easy to find, and while some may think that having a hotel by a closed business a bad thing, we thought it was just fine. It possibly made for less travel noise. The railroad that ran just behind the hotel didn't pose a problem, even though we could watch the trains from our window. We left before breakfast, but only because we had to […] - the breakfast choices looked delicious. The pool was warm and fun. The staff was friendly. The room was clean and comfy. We'd stay there again without a second thought. Read moreGenuine Hotels.com guest review
Excellent location close to highway. Morning breakfast very good. Staff was friendly and professional, but could not answer questions in regards to room charges. Nonsmoking room smelled like smoke. Smoking room located across hall. Windows did not seal well. Lots of noise and cold air from outside.Genuine Hotels.com guest review
"Good hotel, nice pool"
Good hotel, comfortable rooms, pillows and beds. If you like bathes the tubs are the "lay back kind". One side of hotel near train tracks other side by highway. We stayed twice once on each side, noise did not disturb us at all. Breakfast Buffett okay but we opted not to eat because we lean in the organic/ natural side and it was not our "cup of tea" […] staff were polite. Loved the pool.. Air was very warm. Exercise room was good too if you just need some cardio time, bottled water fountain provided. Very beautiful travelers prayer on desk, nice touch! Read moreGenuine Expedia guest review
"Good hotel, good price, no frills"
Hotel is tucked behind some old buildings and down an easily missed road, but easy enough to figure out. Hotel itself is in reasonable condition and the rooms are comfortable. Bed not too soft or hard, very nice pool. Not the best breakfast. For price and location on our trip it was fine.Genuine Expedia guest review
Returned to this hotel for the 3rd time, this time the train went by 4 times and blow the whistle before daylight!Genuine Expedia guest review
"Not very impressed"
Room was not very clean, comforter on bed was dirty n so Was carpet in whole hotel! Tv did not work when we first got there n called front desk n they were supposed to send someone to fix it n they never showed up! Also the I indoor pool was not open so my kids could not swim!Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Amy, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. We also sincerely apologize if the pool was not open during your stay as we understand many guests enjoy our facilities.
I loved everything about this hotel. The staff were friendly, the rooms were clean, and the breakfast had many choices. A huge plus were the amazing chocolate chip cookies that were baked fresh daily in the lobby!! The hot tub didn't work one night and the water temp was kind of cold. I informed the staff and it was fixed by the next morning. The pool […] was too cold for me but I usually only use the hot tub anyways. I will definitely be staying again when I come to tennesee!! Thanks for an awesome stay cis! Read moreGenuine Expedia guest review
"Great Place, Just Noisey"
The overall stay was good. The walls were paper thin, and you could hear train noises and the cars from the freeway all night.Genuine Hotels.com guest review
We have stayed in numerous hotels in Nashville while visiting our daughter and found the rates there very attractive. We spent very little time there, just needed a place to sleep and it fit our needs very well. the room was spacious and breakfast was nice also. The two biggest knocks are that the carpet in the halls needed replacement and the neighborhood […] was questionable, but overall we felt comfortable in the room and would consider staying again. Read moreGenuine Hotels.com guest review
Train tracks next to parking lot, very noisy. Hotel is hard to find and needs to be updated. The breakfast was very good and staff very friendly. I will not go back to this hotelGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South Dear A Traveler, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize We do apologize for any inconvenience the train caused you during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
"Nice hotel but"
It's kinda far away from everything you could want or need late at night because most of the surrounding restaurants/stores close way early. The hotel itself was great though. Just a heads up.Genuine Expedia guest review
Our stay was pretty good. Only negative aspects would be it was hard to find-the lights were out on both signs. When we drove up, there are two delapidated business properties next to it that are out of business with grass grown up and a bit scary looking. Also, at breakfast, they have no ice for drinks and when I asked the waitress/cook/??, I was told […] I would have to walk down the hall to the ice machine. So I took a bunch of the small, plastic, glasses that were by the juice machine down the hall to the ice machine....Not a good way to treat a customer. Also, when we pulled up to park to go to our room, there was a creepy guy in the parking lot that was drinking and had evidently already consumed a 6 pack of bottles. He also had smoked a dozen cigarrettes, which were thrown on the ground around him. I THINK Travel channel's Hotel Impossible needs to visit. Read moreGenuine Hotels.com guest review
"Great for wanting to visit Nashville."
Pleasantly surprised with this hotel. Nice hotel, friendly staff, great pillows!Genuine Expedia guest review
"Decent for an overnight stay"
Mattresses were a little thin. Decent for an overnight stay.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Traveler, We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
I was pleased with Country Inn & Suites on Collins Rd in Nashville. The Staff were courteous and helpful. The room was clean and comfortable.Genuine Hotels.com guest review
"reasonable price and close to everything"
Stay was very nice, plus I received a late check out with no problem. The continental breakfast was very delicious.Genuine Hotels.com guest review
I have recently been staying in several different Nashville hotels due to an unfortunate living situation for privacy and peace of mind. For this price, location, and amenities in abundance, you CANNOT find a better or cleaner alternative deal. I'm elated to have found a hotel that I can book over and over again. Breakfast was phenomenal and check out […] was a breeze. I loved it so much I booked an out of town relative here in November for 2 weeks in a King suite. Best use of money in my opinion. Then the location is great as it is right off the 24E. You would not believe a hotel this nice would be off a hwy, but it is. Will definitely stay again. Read moreGenuine Hotels.com guest review
"Hotel stay in Nashville"
The hotel was clean but in a very secluded area down the driveway to the hotel. We were very concerned when we drove down the 'road' to get to the actual entrance to the hotel. The 'road' that leads to the hotel is somewhat hard to find. The breakfast was good except for the eggs, they could do without the eggs. The rooms were clean, hot water to last […] through 3 adult showers in a row. Internet/Wi-Fi is horrible. Read moreGenuine Expedia guest review
"Noisy hotel but clean and comfortable"
Hotel was clean and comfortable, but noisy. Heard every toilet flush and shower running around us. Our room faced away from the freeway, but had several trains come by late at night and early morning. Roads around the freeway intersection made locating the hotel interesting - not sure you are even on a street or a back ally. Only one way in and out, […] past an abandoned shopping stripped and a couple of closed down restaurants. That made us a bit nervous, but all went well. Read moreGenuine Hotels.com guest review
Very nice room...great beds. Breakfast egg patties were not very good but everything else on breakfast buffet was good. Overall rating was very good.Genuine Hotels.com guest review
We enjoyed our stay here! The staff was funny and very friendly! the rooms were way more than i expected for the price! Breakfast had a large variety of options from eggs, bacon, biscuits, and gravy. They also had pastries, cereal, oatmeal, and yogurt. The beds were comfy but for those who love beds you sink into! If you are a lover of a firm mattress […] you will not like the beds! They had tons of pillows and towels in the room!!! Wireless internet worked great! I used it to catch up on homework in the room. Overall we would recommend this hotel! Read moreGenuine Expedia guest review
Comfortable, but location next to interstate, noisy, hard to sleepGenuine Hotels.com guest review
It was okay, our visit was short, just two nights. For a quick trip it is a good hotel. A little older for what I am used to but none the less its a decent place to stay.Genuine Hotels.com guest review
The lady from Hotel.com was terrific & the room was just what we needed. The only negative was how dirty the carpeting was but from what I've seen its difficult for hotels to keep them clean with so much traffic - many just purchase new. Thank you again for blessing my familyGenuine Hotels.com guest review
Breakfast was very good. Would never stay at this hotel again. Carpet old and dirty. Elevator had trash in it. Found human hair in refrigerator in room. Not in a very nice area of town.Genuine Hotels.com guest review
Easy to access from interstate. Clean, comfortable, and spacious . Hotel staff knowledgeable, helpful, and friendly. Easy and close to downtown Nashville. Enjoyed breakfast. Good price and safe location.Genuine Expedia guest review
"potentially a great hotel"
carpets need a good steam cleaning and a few other his could be freshness up but overall not BAD. we stayed here 3 nights. liked the indoor pool and spa! neat feature that you can borrow books from their little libraryGenuine Hotels.com guest review
Stayed for 2 nights.Room OK, Breakfast was free,but disappointing. Hotel next to main highway.Hotel old, would not stay again.Genuine Expedia guest review
"Don't leave your room! You will be locked out 100%"
Don't leave your room for breakfast or to go to the weight room OR to get something out of your car. Lord help you if you do all three within any time frame. It seem it is this hotel's policy to have their guest come to the desk and get their key re-activated. The desk clerk explained they only do this to guest who are only spending one night. (What's […] up with that?). Carpet in Lobby, stairs and hall was in terrible shape...downright nasty. The room I had was in decent shape though. Read moreGenuine Hotels.com guest review
Is little hard to get in and out of. WiFi just okay. Breakfast was nothing to get excited about. Was clean and comfy though.Genuine Hotels.com guest review
quiet. The only thing I had a problem with is it was damp when we got there. Otherwise nioce. Would go backGenuine Hotels.com guest review
"close to highway"
PROS: nice pool (handicap accessible!), friendly breakfast, good variety of food, close to highway - we were 15 minutes from all of our destinations - zoo, Opryland, downtown Nashville, water park, science center, room had mini fridge, coffee/tea, microwave. Ample parking and near grocery store, fast food, and pharmacy. Nice linens and towels. CONS: […] workout room small and smelly - I did not use it. Older hotel, hot tub jets don't work properly, front desk staff not the most helpful, no sidewalks on nearby roads. Need to drive everywhere. If you're a runner or like family walks, plan on driving somewhere else. This hotel neighbors train tracks in the back which our son loved, but you may find annoying. I had no problems sleeping through it. Read moreGenuine Hotels.com guest review
Enjoyed our stay, pretty good breakfast. Staff was friendly.Genuine Expedia guest review
"Not up to par with this chain"
We stayed in this brand of hotels in Chatanooga. It was a 5 star hotel compared to this place. All the other reviews about this place were correct. Holes in carpet, holes in shower curtain, generally not typical of this brand. Very disappointed, checked out early to get to our destination sooner. This is a $39.99 a night hotel. Better off paying more […] for a more reliable hotel chain. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Marcie, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards.
"Great for the price."
My boyfriend and I needed a place to stay for one night and Country Inn perfectly met our needs. We did the reservations online, an hour before e arrived. When we got to the hotel, the room was ready for us and we just had to pick up the key. The person at the front desk was nice. There was coffee available 24/7. Breakfast was good. The bathroom was […] clean and recently remodeled. It had an awesome shower head! The bed was comfortable and the sheets were clean. We loved their pillows! The bed cover did not seem to be too clean and it was old, but we were not expecting much for the price we paid. There was free internet too. In regards to the location, we were grateful that it was right next to the highway and we could get to Downtown Nashville in 20 minutes or less. Also, there were all different kind of restaurants and stores 5-10 minutes down the road. Read moreGenuine Hotels.com guest review
"close to interstate"
the beds are low to the floor. and the carpet in the hallways need to be updated. the hotel would be a nice place to stay at a discounted price, if it did not have that 'old' smell to it. the breakfast was nice, the hotel decor overall is pleasant, just need some updating.the businesses around the hotel have closed, so it on a deserted street next to […] the interstate, but we did not feel uncomfortable staying there. Read moreGenuine Hotels.com guest review
"Hotel is in a poor area and not maintained well"
The food at breakfast was mediocre despite the good variety.Genuine Expedia guest review
"Not easy to find."
Hard to find, there is the previous lobby site abandon where the big sign is and I was about to go and look for another hotel when I realized there was a note at the door that said please go the our new lobby area so I turned around and keep going down the road to find the new lobby (and hotel)... a sign advising to keep going in front of the old lobby […] area would be great. Overall hotel was ok. The eggs at the breakfast were watery. Read moreGenuine Expedia guest review
I was only in town for one night; however, I enjoyed my stay. The staff was very friendly, and the hotel was clean. When I first pulled onto the lot I noticed two vacant resturaunts which made me wonder how the hotel would be. My room was nice and larger than I expected for the price. My only complaint about the room was that it did not have a book […] with a listing of nearby resturaunts, ect. Also, it is near a set of train tracks which was a little disruptive at night... Read moreGenuine Hotels.com guest review
"The Hotel was nice it was next to all the stores"
I love the breakfast area everything there you needed.Genuine Expedia guest review
"Clean new rooms decent area"
Site is near railroad tracks, did not hear a train all night. Plenty of dining options plus a grocery store. Good for business or leisure.Genuine Hotels.com guest review
It was a very good experience overall...room was very clean including bathroom! One thing I didn't like was the bed was firm but could feel the springs. For the people who like souvenoirs from the room as memoirs from your vacation....don't think about it they have a price list of the items in room for sale with a hefty price tag. I personally think […] this is a good idea to keep this cost of the stay to be affordable. Read moreGenuine Expedia guest review
Not a bad place........Would stay there againGenuine Hotels.com guest review
"Nice and comfortable enough"
Our room was clean and no dust anywhere. Not even curtins. We saw no bedbugs.Genuine Expedia guest review
Pretty clean hotel and rooms, a bit of a drive to downtown, but easily done with the I24 right next to the hotel. Typical hotel breakfast, surprised no biscuits and gravy when biscuits were out.Genuine Hotels.com guest review
"Good - would stay again"
The hotel was much older, but it was pretty clean for the condition. Many upgrades needed. I picked this hotel not only for the great location, but for the hot tub. Unfortunately only two of the nine jets were working, and those two weren't working all that well - disappointed. Housekeeping wasn't awful but they weren't thorough either. Also found a […] lot of hairs in the clean towels - enough to make it disgusting and discard them for new ones. Great customer service, even better than some of the fancier hotels. Easy access to the rooms, quiet stay, great price, and not anything that would keep me from staying there again. Read moreGenuine Hotels.com guest review
"Close to Interstate"
The hotel sits right on I-24. It was a decent hotel, area surrounding it was not so pleasing. I would not recommend staying if your a woman traveling alone! The exterior of hotel could use some cleaning and carpets in hall ways were very worn. Hotel is non-smoking, but smoking areas are right outside the doors, so if someone is smoking you must walk […] right past to get inside. Indoor pool was decent. Beds were low to the floor and VERY soft...would not recommend for someone with back issues or for someone who has problems getting up from lower sitting areas. Room had a strange odor to it upon first arrival, but quickly disappeared after we got air going. Front desk staff was not the greatest, he was rude when we had to have our key recoded on the second night because they closed our account out at the front. He was testy about it and didn't think we should have been there for a second night. Check out clerk was much more pleasant and friendlier. Breakfast was nice both mornings. Coffee was very good. I would stay here again, but only after checking other options first. Read moreGenuine Expedia guest review
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