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Country Inn & Suites By Carlson Nashville South is situated in Antioch and area attractions include Nashville Zoo. Additional regional attractions include Grand Ole Opry and Country Music Hall of Fame and Museum.
Country Inn & Suites By Carlson Nashville South has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. The hotel features business amenities including a 24-hour business center and small meeting rooms. Guests are served a complimentary breakfast. Additional amenities include laundry facilities, a fireplace in the lobby, and complimentary newspapers in the lobby. Complimentary self parking is available onsite for guests.
The 97 air-conditioned guestrooms at Country Inn & Suites By Carlson Nashville South include safes and coffee/tea makers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide phones along with free local calls (restrictions may apply). Bathrooms offer bathtubs, hair dryers, and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
The layout of the hotel made no sense. There was one elevator that serviced three floors, it took forever and was extremely hot. There is also a homeless camp right next to the hotel at an abandon pool hall. What a dump.Genuine Hotels.com guest review
"Staff great, Breakfast great, Hotel Nice.....area?"
The hotel is directly off of I24...kind of hidden which gives it an edge for the area in which it is located. This is probably the nicest hotel you will find within this area. Rooms are clean and spacious. Staff is courteous and helpful and they have a great buffet breakfast.Genuine Hotels.com guest review
"Nice hotel close to all the restaurants & shopping"
The staff that I encountered went above & beyond!!!! My room was nice & cozy. My room apparently had just gotten cleaned but the bathroom was not thoroughly cleaned. The toilet had poop streaks & hair on the floor & in the shower. Thankfully I only stayed one night & didn't have use for the bathroom.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Qui87, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
"Adequate, nothing more"
Stayed overnight enroute to Florida. Arrived late and check in was easy. Bed was comfortable and breakfast was adequate. Motel seemed old and the carpets were of a condition that one didn't want to walk barefoot.Genuine Hotels.com guest review
"Older Country Inn and Suites"
The hotel staff at the desk when we checked in was wearing a tank top and not the typical expected attire for the hotel. The hotel was an older hotel and not what I quite expected for this chain. The room smelled a little musty. Breakfast was good.Genuine Hotels.com guest review
"Not the best"
Exterior and immediate surroundings poorly maintained. Rooms worn and shower stall very poorly maintained. Would not recommend for the price.Genuine Hotels.com guest review
Not a good area! Was nervous the whole night that the car would get stolen in the parking lot. Room smelled and carpet was grungy.Genuine Hotels.com guest review
Having abandoned businesses surrounding the hotel certainly was not very appealing. There were always people loitering around the empty buildings washing their car or just hanging out, obviously no guests at the hotel.Genuine Hotels.com guest review
"Hotel is nice, but neighborhood is a bit shady"
The staff was friendly, the room was comfortable, but the area was a bit run-down. I was a little nervous about leaving my car in the parking lot and God forbid I had to walk out to the car to get anything at night or early in the morning-yikes! Probably won't stay there again...if I can help it.Genuine Hotels.com guest review
"Hotel is nice, but the area is a little scary"
Very run down area, but great hotel. It gets the job done...Genuine Hotels.com guest review
We were there on a trip through but there were very accommodatingGenuine Expedia guest review
"You get what you pay for"
The hotel is right next to the highway, which might be a problem for light sleepers. The hotel in general is hard to find, because my GPS said 400 Collins Park Dr didn't exist. I just got a brand new GPS, so that surprised me. Once I did find it, it wasn't easy to get in because of the traffic. The front desk lady is FABULOUS!!! Very easy check in and […] very accommodating. I needed my sheets changed, because housekeeping took my "Please Clean Room" card in the door key as a do not disturb sign and just didn't clean my room. The fact housekeeping didn't clean my room was disappointing because when I first got in my room I noticed hair on my bed pillows right away, and I hadn't even sat on my bed yet. The beds practically sit on the floor which is something I'm not used to, and didn't find particularly comfortable. But the room did have a shower, a mini fridge, and a microwave. It's cheap to stay there, and it does offer a pool, fitness room, and free breakfast. If you're looking for a place to stay simply for the need of a bed while travelling, then this is the hotel for you. Good rates and you get what you pay for. Just be nice to the front desk staff, because they are awesome. Housekeeping is not as awesome, so make sure you're around if you do need your room cleaned. Read moreGenuine Expedia guest review
This hotel is a little dated . The Front Desk clerks need customer service training .Genuine Expedia guest review
"Good hotel- Good breakfast"
It was ok. I really don't expect every hotel to clean wall every day- but the room we had sure could have used it! Other than a few gross spots on the wall, it was a nice hotel.Genuine Hotels.com guest review
"2nd stay there"
Love this hotel. The location is great for us and the front desk staff is incredible. As I stated last year the carpeting in the public areas is very worn and should be replaced. The full breakfast was great but one morning I actually had to wait for staff to make a waffle before I could get to make mine. The room is very comfortable and quiet even […] though it is right beside the interstate. Would definitely stay there again... Read moreGenuine Hotels.com guest review
Nice hotel. The room was very nice. The neighborhood we were near was a little dicey, but it was just a place to sleep. Easy to miss the street, too, but it is right off the highway, which was nice. Overall, the hotel was nice.Genuine Hotels.com guest review
"Nashville at a reasonble price"
We have stayed near Nashville several times a year for the past 5 years and this hotel was as good as many priced a lot higher. Room was clean and comfortable. Breakfast was good. The carpet on stairs and hallways good use an update but otherwise it was great.Genuine Hotels.com guest review
"Close to everything"
Exiting and entering the frontage road to the hotel requires full attention of the driver since visibility is limited and turning lane is short. Lucky for the stoplight, it might be impossible to approach the hotel. Someone commented about the carpeting in the corridors as being dirty and a need of cleaning, I would advise to wear footwear to and from […] the pool. Another note, parking appears to be limited but behind the building there is more than enough parking for the quests. The staff person who was stocking and filling the breakfast items - hot and cold items - was very attentive to the needs of the quests. Read moreGenuine Expedia guest review
Room was clean, great service, close to attractions, stores...would definitely stay again.Genuine Hotels.com guest review
This hotel was ok for value for what we paid. A little loud at night due to proximity to the interstate and railroad, which is why I couldn't give it more than an ok. Easily found from the interstate. Staff was good. Room was clean.Genuine Expedia guest review
The rooms were a nice size, just old fashioned. It served the purpose of keeping us within budget without have to go to a run down place. The rooms were clean and I would stay again if I was just in and out like this trip.Genuine Expedia guest review
The breakfast was great. It was fresh and hot. They had plenty of food. Only downsize there was not a vending machine to get a snack but they did have cookies in the lobby :)Genuine Hotels.com guest review
The staff was great, room nice, but big-time Internet issues. I teach online courses and that was a problem. If that is important to you, a call to the hotel before booking may be in order. Also, they advertise HBO, it was something like Starz/Encore. That was no biggie for us. We would stay there again, but check on the Internet first.Genuine Hotels.com guest review
We pulled back the comforter to one of the beds and there was blood stains on the bottom and top sheet. There was also several hairs in the bed. Also the picture in one of the rooms was very fuzzy. The night staff was very friendly. The coffee was good.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
We will stay here again, the staff was very friendly and attentive, the room was clean and comfortable. It made our time in Nashville very enjoyable.Genuine Hotels.com guest review
It was very nice.Genuine Hotels.com guest review
"OK but not great"
This place was OK, but hard to rate it higher. Location is a little weird as other adjacent business properties are all empty / closed. It's immediately off the interstate so front side rooms can also be a little noisy. Could use some updating but overall not bad. Breakfast is good and with the indoor pool and fitness center it's a solid value for the […] cost. Read moreGenuine Hotels.com guest review
"Good location to see the sights"
Our Stay was comfortable.Genuine Hotels.com guest review
"Sad condition for a usually dependable chain"
I have never been so disappointed in a hotel, especially since we have always stayed at NICE Country Inn & Suites. The t.v. would not work so we called the front desk. We had to go down and pick up the correct tv remote and were told we had to return it when we left...In the morning the toilet would not flush and actually started overflowing. Then the […] free breakfast had no eggs, we were told they were being made and they never did put them out. All of the tables were dirty where you ate breakfast and the workers just walked past them...the carpet just off the lobby was pitch black with filth!wouldn't recommend this hotel to anyone. Read moreGenuine Expedia guest review
Country Inn was nice and clean. Staff was very friendly. Breakfast was also very good. We had a very nice visit.Genuine Expedia guest review
"Older hotel/helpful staff"
We stayed overnight and were satisfied with the room. Not extra clean but not gross either. The young ladies at the front desk went out of their way to help me print off tickets for the Grand Ole Opry and were pleasant and helpful.Genuine Hotels.com guest review
For the price, the room was just fine. We were in town for a family birthday, so we didn't stay in the room a lot. We have stayed here before, but this time it did seem to be a lot louder. We found out that we were right beside a "Meeting Room" that was being used for a party of some sort...I would ask to NOT be beside one of these rooms! Other than […] that...it was fine. Read moreGenuine Hotels.com guest review
We booked this hotel because it was the location of a wedding reception we were attending and the price was right. There were five of us (my husband and I as well as three children.) We booked the queen suite and it was perfect with two beds and a pull-out couch. When we had other family members back to the room after the reception, it was so nice to […] have a living room area to sit in. Breakfast was included and better than expected. The only downside is it is a little tough to find if you don't know where you are going. Read moreGenuine Hotels.com guest review
The staff and upkeep were great. My only complaint is that its noisy. Our room faced the freeway, which was only 50 yards awayGenuine Hotels.com guest review
Great hotel for the value. Staff was curteous. Apparently, there is a room cleaning policy that I didn't know about. I left the room several times for a bit in hopes that they might clean. When I inquired -- they advised that if you wanted it done before 12N -- you had to alert the front desk. I didn't know that. They immediately cleaned the room -- […] so I appreciated that. The walls seemed a little thin ... could hear the folks next door. Other than that -- great stay! Would stay again. Read moreGenuine Expedia guest review
The hotel was convenient to our event. The breakfast was good. In fact, it was better than most free breakfast buffets. The room was clean. Enjoyed the indoor pool. Our stay overall was good.Genuine Hotels.com guest review
The room was very comfortable. But the thing that stands out the most was their continental breakfast. It was one of the best that I have ever had!Genuine Hotels.com guest review
The floor in the pool room was very slippery, almost fell when I walked in. then I went to get into the pool, as I was going down the steps I slipped and scraped my leg and banged up my knee on the other leg, then went into the hot tub and that was very hot, sat in that for maybe 2 minutes. Then about 2 a.m. a train came through a woke me up.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Guest, I am sorry to hear about the issues you had during your stay with us. The pool and hot tub are within standards per the County Health Dept. We are also sincerely sorry that the pool room was very slippery. This information will be shared with management so that we can ensure these matters are resolved.
This hotel is rundown with paper thin walls. We were kept awake all night with slamming doors, noises from the water pipes and highway noises.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Guest, We sincerely apologize your most recent visit did not meet your expectations. We are also sorry that the noise in the hotel kept you awake throughout the night. We understand that our guests expect a peaceful and quiet night when staying with us. This information will be shared with management so we can take the necessary matters into these types of situations.
"Not bad for the price"
Breakfast was the only thing that was worse than I expected, but still pretty good for free. I read reviews, and most of them paint the right picture. It's a great hotel to stay in for cheap. Wi-fi is fine, breakfast has fruit, pastry, meat, eggs, all kinds of drinks. I took a team of 6 kids and 3 parents to stay for 3 nights, and we fit four people […] per room just fine, everyone was happy. Staff was accommodating, and location, apart from being right by the interstate, is good - plenty of restaurants nearby, etc. Despite some reviews, the noise from the interstate or the railroad was never a bother. The room was clean, not pristine, but great. TVs are older, so do not bring your HDMI cables :) Read moreGenuine Hotels.com guest review
Need to bring your own hair dryer. Room was a nice size with pull out sofaGenuine Hotels.com guest review
"Hard to See"
You can see the sign from the Interstate but the road and entrance are hidden due to an old amusement business that is now closed. Better signage from Bell Road would be helpful so you know where to turn. Once you arrive everything is great but the entrance and driving by the old abandoned theme park is a little creepy.Genuine Hotels.com guest review
"Not worth $100,"
Check in was fast, breakfast is good. This hotel is outdated the carpet is riped and filthy in hall and rooms. Pool is large,and clean but old. No towels at 8 pm in pool area. Our room was not that clean, the carpet had not been vacuumed ,( Strings, and misc on floor) But worse yet I pulled the sheets back and there was black hairs and bits of dirt […] all over the ones bedsheets. Obviously had not been wased since the last person. I would not let my kids sleep on it. they slept on top of comforter with our own blankets. This hotel is not worth $100+. It is more like a $65.00 hotel with a good breakfast. We will not be staying here again.. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South Dear Guest, We appreciate you bringing these matters to our attention. We apologize that your stay did not live up to the expectations that you had and this has been shared with our management team. We also apologize that there we no towels in the evening for the pool and you found some problems with your bed covers. This information will be passed on so we can make sure to make the necessary changes to enhance all of our guests future stays.
"Comfortable place to lay our heads for the night"
We actually were only at the hotel for less than 12 hours because of some travel delays. Check-in process was very smooth. The staff were very friendly and helpful. The beds were comfortable and the bedding nice. The heating and cooling system worked perfectly. Our room was nice and quiet which is what we needed after traveling all day long in the car. […] Good job to the hotel staff. Read moreGenuine Hotels.com guest review
"Horrible Service, Dirty rooms."
The Expedia agent I worked with was so accommodating. We took a road trip from Minnesota, to Sanibel Island, FL - and this hotel was our half-way point there, and back. We traveled with 4 kids and 2 adults, and wanted to ensure that one room could accommodate all of us. The Expedia agent called the hotel to ensure they could accommodate all of us - […] and were assured that the answer was yes. After running into horrible construction traffic in GA, we arrived to our hotel exhausted and needing to jump right into bed so we could make the 14 hour trek in the morning. When we arrived, the hotel staff let us know that the room we needed had been rented, that the were out of rollaway beds, and that all 6 of us would need to fit in 2 beds. They did not offer to give us a second room for no charge - they basically said "Too bad for you - Deal with it." VERY RUDE staff. The room was not clean either . The towels were damp in the bathroom. The floors were dirty. NEVER AGAIN STAYING AT A COMFORT INN & SUITES HOTEL. And I will be telling everyone about our experience Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville South We sincerely apologize for the problems you encountered at our hotel. We assure you this type of occurrence is not up to the standards of our hotel brands, and we have contacted management at the hotel to discuss this issue in order to ensure something like this does not occur in the future. We appreciate your comments as it will help us to improve our services and better accommodate our guests.
Pool was closed entire time for service; fitness room poorly maintained; door locks malfunctioned - overpriced for what we gotGenuine Hotels.com guest review
"It was a place to sleep..."
My family stopped there because it was a good halfway point for our FL drive. The hotel is in a pretty tricky location to get to, it's tucked away on a frontage road of sorts right off the freeway. The intersection to get to the road was very busy so it could be easy to miss the turn, they do however have a sign pointing to the hotel which was helpful. […] The neighborhood seemed a little shady but that's not too big of an issue, we just needed a place to crash. The room itself was what you would expect, a couple queen beds and it was clean. I inspected the sheets and they seemed to not have any of the "suspect" hairs so I'm assuming they were changed. But the bathroom was the big drawback. There was no hot water pressure for us to take a shower or give our kids a quick bath and after riding in a car for 12 hours that was a real bummer. Read moreGenuine Hotels.com guest review
"Lower end hotel. Room was not accessible"
Would never stay in another one. First and last time. Going back to Holiday Inn only.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville South We sincerely apologize for the problems you experienced during your stay with us. We are sorry to hear we did not meet these expectations. We appreciate your comments as this will help us improve our hotel. We will send this feedback to management so they are aware.
"Close to the Arenas"
Love the hotel. The staff was very friendly. The rooms were clean and the breakfast was awesome. The entrance to the hotel was a little tricky when you were leaving. Could not see on coming traffic because it was on a curve. Would recommend this hotel to everyone!Genuine Hotels.com guest review
Hot-tub wasn't working. There are trains very close by.Genuine Expedia guest review
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