I had good time overall, how ever The waitstaff that sat us for the breakfast buffet insulted us when we told her my daughter was 12 yrs. she still sat us down and charged us for 12 yrs meal, but my husband heard her talking about us and called us a lier about my daughter . I was so upset !!!! Very disappointing. She didn't believe us!Genuine Hotels.com guest review
"Good amenities for a younger family."
We had a great stay. Lots of things to do for a family. The atrium was very neat. Staff was always friendly and always cleaning something. Stepping out of your hotel and directly on the beach is hard to beat. You could tell the rooms were older and soon in need of minor repairs (typical OC room), but we only slept there. I would definitely recommend […] for families, but if you aren't going to use the amenities you can find the same room cheaper. Read moreGenuine Expedia guest review
The stay was alright but for the money you paid for the room for a week. It was poorly painted, the carpet had a large stains on it. When you closed the curtains there were large stains on them. The decor was extremely outdated and all the doors were warped.THe room we rented had two queen beds and one of them was broken. The pools were nice and the […] ice skating show was fun to watch. The outside cafe was over priced but it had a great outside space with firepits and had was very convient access to the beach. Although the outside restrooms were disguesting. Read moreGenuine Hotels.com guest review
I have known this hotel for years. The best word to describe it now is seedy.Genuine Expedia guest review
Family friendly. Right on beach. Good location.Genuine Hotels.com guest review
Our bathroom smelled of vomit. The back of the bathroom door had liquid splashed on it (looked like urine). The towels weren't all clean. Under the bed was not vaccummed. Housekeeping was so bad that there was a hair clip from a previous guest left on the headboard. The pool and ice skating rink were fun. When we ate outside and the service was extremely […] slow. Read moreGenuine Hotels.com guest review
"great place to stay"
This hotel is a great place to stay! It is especially nice if you have children ad there is an ice rink, moon bounce, indoor and outdoor pool, and other things for kids. My only criticism is the noise in the rooms. music from the ice rink is extremely loud-not good for napping or early sleeping. Otherwise the place is awesome!Genuine Hotels.com guest review
"Okay but plenty of other choices"
The hotel is fine for the price. Plenty of nice features. We ended up in one of the worst rooms. 5th floor facing the ocean was a roof view. Elevators were a major hassle.Genuine Expedia guest review
"Beach hotel, just okay."
Right on the beach. Facilities need to be updated. Outside pool is too small. Inside pool and hot tub was dirty. Room was clean with new carpet. Bathroom was small and needed to be updated. Staff was generally friendly. The front desk staff seemed overworked and stressed. Way too many small children. If you don't have kids and want to relax this is […] not the place to go. Not the best or the worst hotel experience, it was just okay. Read moreGenuine Expedia guest review
"Nice hotel , close to the beach and kid friendly."
Close to the beach with outside bathrooms. A great grill bar for a quick bit to eat. My children loved the ice skating show and going ice skating. The staff is friendly and always cleaning. Many of the reviews say the rooms are outdated. The only complaint I had about our room was the bed was very firm. Close to the bus stop to go to the boardwalk. […] Arrived early and the staff checked us in so we could get settled and start enjoying our vacation. Both pools were great. I would like there to be more controll on the 20 min loading spaces. I would stay there again and would recommend the hotel. Read moreGenuine Expedia guest review
"Ok hotel but room smelled"
The check in, front desk staff, maintenance guys were all great. But the rooms smelled horrible when the a/c was on so we kept the windows open. Needs maintenance. Housekeeping was satisfactory. Would not recommend only because of the room smell.Genuine Hotels.com guest review
The hotel was disgusting and the beds were horrible. I had my worst night of sleep there. We tried to stay out in the rain so we didn't have to go back to the room.Genuine Expedia guest review
"First and last visit"
I didn't like the hotel IT ALL!it was a nightmare to get on elevators. My kids had to take the stairs because it was impossible to use the elevator with all the people that was waiting. The bathroom were not very clean. The room was ok. The ice skating show was very good.Genuine Hotels.com guest review
Needs updating. Beach is very crowded. Outdoor pool is very crowded. Guests are allowed to 'save' beach chairs all day even if they are not at the pool, often leaving no place to sit or put down your belongings. Elevator service needs improvement. If you have a luggage or beach cart you need extra time to get an elevator. Front desk service friendly […] and knowledgeable. Outside bar and grille is a bonus. Wait staff is friendly. Read moreGenuine Hotels.com guest review
Our first night in a suite on forth floor not so nice...ceiling a mess ,paint chipping off woodwork and bathroom so tiny you could barely get in.We then moved to third floor and much nicer.Genuine Hotels.com guest review
The roll over beds they have are terrible, so hard and noisy.Genuine Expedia guest review
"Friendly staff run down rooms"
The staff was friendly, easy beach access and good parking. The hotel rooms are old and need updating. Even if they dust the popcorn ceilings a shampoo the rugs and paint the walls it would help some. I walked in and thought bed bugs. That was my first impression. The room was spacious and ac worked well. There was dust hanging off the ceiling all over. […] The bathroom was clean but stainless steel tissue dispenser had rust spots on it. Read moreGenuine Expedia guest review
I expected a bit more as far as cleaning of room . Never had to ask before to have room swept or counter tops wiped off. Didn't run sweeper or damp mop the floor either. I m sure the tub wasn't scrubbed either and we left good tips each day, the hotel was fun as far as things to do.Genuine Hotels.com guest review
We had a wonderful stay at the carousel despite having a weather that was not perfect. Lots of stuff to do inside the resort, private access to the beachGenuine Expedia guest review
"average room on the street side of the Carousel"
used to take my kids to the Carousel over 12 years ago, and since my son wanted to revisted his youth ( they are now 16- 17 ) so we went for 5 week days in july. all is still the same so some updates are needed, the ice rink needs to be replaced by a large indoor pool, and a large outdoor pool would also be nice instead of fighting for a chair each […] day. Read moreGenuine Hotels.com guest review
The Carousel is a older hotel, but is in considerable good condition. It's great to have easy access to the beach from the hotel. The dinner meals were delicious. Outdoor pool area is small yet nice, indoor pool is large, pool bar is accommodating, & rooms are clean.Genuine Hotels.com guest review
Staff very good. Room ok, but very loud around room. Elevator and banging pipe noise. Beach location, outside Bar and grill, inside pool, outside pool, ice rink, very good. Too far from boardwalk if you wanted to go there.Genuine Hotels.com guest review
"Average at best"
Location was good for beach access but rooms were not cleanGenuine Hotels.com guest review
"Nice hotel and close to the beach."
There are plenty of things for the kids to do inside. Ice skating was a big hit. Our room was clean but the sliding screen door was broken. We stayed on the beach side, very nice view of the beach and ocean. The 2 outside pools were way to small for the amount of people they have staying there.Genuine Expedia guest review
"Close to the beach"
It is close to the beach and restaurants. The pool is big enough and they have a bar & grill right outside. The negative side, it is far from the boardwalk, the furniture is outdated, not comfortable matress and the bathtub not very clean.Genuine Expedia guest review
"Avoid skating rink view"
Room was noisy (courtyard). Buffet was expensive for limited selection and lack of refills on drinks. Location is good, Some decor seemed dated. Long wait for elevators at times.Genuine Hotels.com guest review
"Plenty to do!"
We were there for a romantic getaway, and found the proximity to fine restaurants perfect for us. And the relaxing afternoons at the outdoor lounge were the perfect way to end beach time! Friendly staff, and fun to have a real ice show in the evening! Clean rooms, easy bus access, not "fancy" but just right!Genuine Hotels.com guest review
I was very disappointed that I reserved a room to sleep six and received a room that slept four. That was a problem. Thankfully we were on the second floor and could walk to our room because the lines for the elevators were always outrageous. Parking was a major issue.Genuine Expedia guest review
fun for the kids. very relaxing and convienent to the beach.Genuine Expedia guest review
Rude front desk people. Loud atrium! Don't get a room facing the ice skating rink area.Genuine Expedia guest review
"won't go back again"
I did not enjoy it at all. The room had a loud noise in it coming from the AC unit and it kept us up for days. I had complained about it and they tried to fix it. My husband slept on the balcony and I slept in the lobby and my son slept with earplugs. The bathroom was not clean. The bedspread was old and it looked like it needed a good wash. The unit […] we stayed in was right by the band outside the bar and it was loud during the afternoon. The kiddie pool was right below us and the kids screaming didn't help either. I will not stay there again. Read moreGenuine Hotels.com guest review
Very family friendly. The rooms were comfortable.Genuine Hotels.com guest review
I think it's way overpriced for what it has to offer. Location is good. Needs a lot of work done inside.Genuine Hotels.com guest review
"5th floor view"
We were on the 5th floor (ocean side) and had a nice view of the roofing and air conditioning units. Awful!! I heard others talk of the same for obviously the 6th and 7th floor until you got high enough. Other than that, it was average. Pretty pricey though for that type of hotel. Won't stay there again. Friends were close by, paid less and had a much […] nicer place. Read moreGenuine Hotels.com guest review
"Pretty nice hotel for families."
The staff was nice. The rooms were clean. The pools were just ok. Short walk to the beach. The chair voucher was great. The bathroom was tiny. The kids enjoyed the ice shows.Genuine Expedia guest review
"Good location, nice access to beach"
We were allowed to check-in early since the room was available. The room was clean. The hotel area is old and could use some updating. The elevators were crowded.Genuine Expedia guest review
Hotel was very nice. Rooms were clean.Genuine Hotels.com guest review
I really enjoyed my time and relaxation, would go back againGenuine Expedia guest review
Hotel room and bathroom could use some updating. The checkin area very crowded and not family or anybody friendly. Cars everywhere. The elevators on checkin were very crowded, long wait to get on elevator. You would think for long standing hotel they would have improved the lobby and elevators. There are a lot of floors in this hotel they should accomadate […] the influx of people. Read moreGenuine Hotels.com guest review
"Close to the beach, outdoor amenities were nice."
Things I didn't like. -I got a bay view room, but on the 4th floor, all you can see is the parking lot. That was VERY disappointing. -Someone charged their bar tab/meal to my room which had me very angry. After getting a manger and comparing signatures, they cleared it up for Me though. -Only 2 elevators for a lot of guests made for a real headache. […] We used the stairs after the first day. -The Jacuzzi would have been nice, but there were little kids hoping in and out, sometimes literally a dozen of them in there at once (sign said must be 18 to be in there.) Things I did like. -The bellhop was extremely helpful, and very pleasant. -Check in was very easy. -The room was quite comfortable. -The restaurants in the hotel were reasonably priced and had very good food. -Very close to the beach. -The 2 beach chairs per guest was a nice perk. -Lots of things within walking distance of the hotel. -Indoor pool was nice. Read moreGenuine Expedia guest review
"Served it's purpose"
Served its purpose for a guys weekend. Most of the hotels in OCMD are pretty beat up and this place is no different. It's relatively clean and the staff we spoke with were pleasant but it's about 20 years late on a refurbishment. It worked for 5 guys partying all weekend but I don't think I would spend a week here with my family.Genuine Expedia guest review
"Ok hotel on the beach"
The location and beach access was wonderful. The bathroom and kitchenette in our room needed updating. Beds were comfortable. Maid service was attentive. Front desk staff members were courteous and professional. Hotel was family oriented, the daily ice show was an interesting feature. The only real negative part of the experience was the parking situation. […] There was not enough in the lot in front of the hotel. So for our entire stay (4 days) we found ourselves parking across the street in their other lot. Really our main problem was checking in and checking out..The designated loading zones seemed to have people who were just perminantly parked there. My husband and I observed several cars there for days. No one seemed to enforce the 20 min time limit. It was very frustrating lugging our stuff across the parking lot coming and leaving with 2 small children in tow because there was no room in the designated loading area. Other than that our family had a nice stay. Read moreGenuine Expedia guest review
Our stay was good. There is plenty to do on sight. We feel our bed could have been better. Also it was very hard to get into the internet. We were not told you had to call for house keeping. Dail rom was good the girl that took care of our room was great. In all we would stay there againGenuine Hotels.com guest review
"Not bed for the price .."
All basic stuff was nice & clean .. No compliants.Genuine Expedia guest review
"My stay was overall good"
A suggestion would be to have papper towels in the rooms. Also the sink was leaking in the cabinet. But every thing else was great. I loved being close to the beach I loved the bristol in the middle of the autrim.Genuine Hotels.com guest review
"we"ll be back"
Very nice stay, great for kids and teens. Beach is nice and noticed a lot of the kids had fun ice skating and watching the beach movie. Food was excellent.Genuine Hotels.com guest review
Very clean and cleaning staff were constantly working and cleaning up from the rain and occupant trafficGenuine Expedia guest review
We had a nice stay at Carousel. The room was clean and the staff was very polite. The pillows were a bit flat but the air conditioning worked well and the beds were otherwise comfortable. A lot of amenities for the size of this resort. Would definitely stay there again.Genuine Expedia guest review
We had a very nice room. There were five of us and we were very pleased with the room and bedding. The only thing that was not up to par was the indoor pool. Which did not have enough towels for everyone and it had a strong odor.Genuine Hotels.com guest review
"Wasn't what I expected for the money."
No towels by pool every time asked they would say any minute, hour later no towels. Elevators slow. Got a grand view of the parking lot, Booked this hotel because it bragged about firework over the ocean. Guess what no fireworks.Charge extra for people staying in room but give no extras for them(no extra towels, no extra chair coupons)Genuine Hotels.com guest review
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