"OC in September"
Check in process was easy and quick. I was checked in at Noon way ahead of the 3pm check in time. This was a business travel for a conference at the hotel.Genuine Hotels.com guest review
"Dirty and old"
Hallways, alevators and room are very dirty, staff wasn't very helpful to much to offer but no maintenance at all.Genuine Expedia guest review
"Fun at the beach!"
Our room was nice and rates were reasonable. Wish check-in was earlier. Everything else was great.Genuine Hotels.com guest review
It was okay. The room size was perfect.Genuine Hotels.com guest review
Price was right. Location is great. Staff was fine. Facilities are clean, but run-down. Room layout is weird.Genuine Expedia guest review
"Long Week getaway"
Arrived Thursday evening around 7:30 in the room by 7:40. Quick get off you feet rest. No hassle. From that moment on a excellent time. The room was cleaned everyday, new fresh towel. Replacement coffee, clean coffee cups. The Hotel staff was always friendly and helpful. Check out time was a snap. This was a getaway no hassle vacation as my wife and […] I wanted. We enjoyed room time and entertainment time. Would recommend and will stay again. Read moreGenuine Expedia guest review
Good TimeGenuine Hotels.com guest review
"A little old but still a gem"
Not the most updated property, but love it anyways!Genuine Hotels.com guest review
We stayed here while attending a wedding in Rehobeth. The hotel is about 40 minutes away. We stayed here because of the amenities. The hotel has wifi, a pool, sauna, hot tub, and ice rink. All were great. The hotel is directly on the beach. There is a small bar and food area with Adirondack chairs. The decor could use some updating but that is for all […] OC hotels. The location was great. It was a couple blocks from the Greene Turtle and Fractured Prune. Plenty of resturants within walking distance. I would stay there again. Read moreGenuine Hotels.com guest review
The hotel is in need of a makeover. The blankets, drapes and towels should be replaced. Tile floor in bathroom had broken tles, the door screen was broken. But I slept just fine!Genuine Hotels.com guest review
"Comfort at the beach"
Enjoyed 2 great nights in a comfortable room. Beds were comfortable and had a fridge and microwave in the room.Loved the in house bars and restaurants. Would definitely stay againGenuine Expedia guest review
"Nice family spot"
Staff was very nice. Food at Seasons Restaurant was excellent and reasonably priced. Room was nice, but dated; though, they seemed to be doing some renovating. Would definitely return!Genuine Hotels.com guest review
My family & I totally enjoyed our stay at this great hotel. It's in a great location, staff is very friendly & it's a very kid friend atmosphere. Would deftly return for another vaca.Genuine Hotels.com guest review
The hotel is staffed with wonderful people who were very accommodating. The room was remodeled from the last time I visited and was beautifully done.Genuine Expedia guest review
Hotel was better than I expected. For the price you cant beat it. I mean there were a couple small things here and there but if you want a perfect hotel you can go pay triple. They were always cleaning and was overall a very nice hotel. Will stay again and would totally recommend to a friend.Genuine Hotels.com guest review
Nice hotel on the beach. Check in at 4 pm but room was ready by 2Genuine Expedia guest review
It is OK. near to the beach. Just too pricy.Genuine Hotels.com guest review
Everything about the hotel was excellent--we plan to stay there again.Genuine Expedia guest review
The hotel is very kid friendly and nice. I don't recommend eating their food. The hotel could use a little updating as well but overall great experience .Genuine Expedia guest review
"close to beach!"
Really enjoyed our stay. Especially like the pool and bar are almost on the beach. Great!Genuine Hotels.com guest review
overall it was a good experience and I liked the stay there, the only 2 things I didn't like, 1- once I got there ,the front desk teller wasn't friendly at all. the first thing anyone looks for after a long drive to get the hotel is to meet someone friendly, she needed to put a smile on her face, 2- 2nd thing I didn't like is anything happening in other […] rooms specially the top room, I feel it in my room, I feel like someone trying to open my room door. other than this, everything was great Read moreGenuine Hotels.com guest review
It was very convient right by the beach an it was very clean. Skating ring inside was different.Genuine Hotels.com guest review
the tv in the room did not work. the bathroom light was not working and had to call maintenance. check in staff had an attitude and was not helpful when checking in. no room service available.Genuine Expedia guest review
Thermostat did not work. First night was too hot! We could not get the air to work. Called maintenance, they got the air to work but we could not turn it up at all. The second and third night, we froze! Maid service was awful. We asked them to come back later to clean the room and they never came back. We were very disappointed in this hotel. For the […] money we paid, we expected a lot more! We got a drink at the bar and it was awful! Read moreGenuine Expedia guest review
Very nice. Comfortable. Deff good for family's with children. Still had a nice labor weekend all in all. Id recommend this hotel to anyone.Genuine Expedia guest review
"hotel lack of any services."
No courtesy late check out. No Room service, rooms were unacceptably dirty. Carpets need stream cleaning my baby crawled on carpet in room only to end up with black dirty knees. Was given the worst condition room available because I had already purchased the room through hotels.com. you ate running the risk of losing me as your customer because when […] you prepay for a room the hotel takes less care of you. Next time I will make reservation at the hotel I pick. Read moreGenuine Hotels.com guest review
"Nice hotel, family friendly, excellent location"
easy check-in and check-out, beautiful location on the beach, would stay again but will get an ocean view room next time!Genuine Expedia guest review
"Unclean & no clean up service on 1st stay."
The location & activities for the kids were great, but the rooms were not clean. We were only there for two nights and had no room service/clean during our stay. They were kind enough to bring us new towels, but that was it.Genuine Hotels.com guest review
I would stay here again. The location was perfect. Not too far from the boardwalk . The room was clean and accommodating. Can't wait to return.Genuine Hotels.com guest review
"close to beach, restaurants"
Okay overall. We have stayed at the Carousel several times in the past. Hotel is in need of some upgrades/remodeling. In our particular room, the air conditioner was extremely noisy. Staff was extremely helpful.Genuine Hotels.com guest review
It is my first time that I am leaving a review, I care for the others that will come after me : 1. I asked for a connecting room long in advance and I still couldn’t get it 2. I found a woman’s underwear inside my closet 3. If you are going to the ocean and you’re expecting to get fresh air inside your room, you wouldn’t get it with most of these rooms […] because the balcony’s are facing inside of the hotel. Although, overall the location and environment are good, the hotel isn’t near the boardwalk. You have to travel with your car to go to the boardwalks. Be aware of the reservations that you make. Read moreGenuine Hotels.com guest review
"Two day family vacation"
We stayed at this hotel for two nights. The location was excellent and right on the beach. The hotel also had an outside restaurant (reasonably priced), an ice rink and a bistro. The outside bar and restaurant was great and the service was good. We enjoyed the amenities and the beach. The hotel is dated and the rooms need some updates (especially the […] bathrooms). Overall we had a good stay as we stayed outside most of the time. Read moreGenuine Hotels.com guest review
"Beautiful girls weekend"
the overall stay was perfect. it was a break from work with the girls. plenty of bars and spots to grab great seafood. the hotel room was very clean and the hotel desk and general staff were pleasant. my only bad experience was with out waiter in the outside bar and grill. my friend had to send back her margarita 3 times. they kept adding orange juice […] (which tasted expired) the waiter stated he couldn't change it for another drink or take it off our bill. we asked for a manager but he refused to come. its also very important that you ask for specific location. if you want to have a view of the ocean you should square that off prior to booking. Read moreGenuine Hotels.com guest review
"Do not try"
Check in is at 4pm but check out at 11am??? Bad attitudes all over, ice rink melting, and were overcharge a kids menu? Never again.Genuine Expedia guest review
"Room in need of repairs."
When going on vacation I try to pick the best hotel that gives me all of the comforts of home. The carousel Hotel employee's were very nice and courteous. However the room my husband and I stayed in was damaged. My husband and I stayed for 4 days and 3 nights. The room had water damage in the ceiling. It looked as though someone tried to repair but […] really didn't know what they were doing. Also the shower head in the bathroom was badly damaged. It was hanging outside of the wall rusted and shaking when the water came on. My family and I plan to come back next summer but we are not going to stay at the Carousel hotel again. Read moreGenuine Hotels.com guest review
Good proximity to the beach if you have young children, and dont want to haul all your stuff.Genuine Hotels.com guest review
We loved the Carousel and everything it offered! The staff was friendly, courteous and accommodating. Housekeeping took care of our every need almost immediately. The room was spacious, the restaurant, bar and grill offered delicious food and great margaritas, and the free beach chair rentals were great. Ocean front with a short walk to the beach and […] ocean. We will definitely stay here again! Read moreGenuine Hotels.com guest review
"Needs a renovation"
I just stayed at the Carousel this week. Hotel is very outdated. We had a queen size bed but it felt small. Bed linens very old fashioned and bed was not comfortable. The carpet in the room was coming up in the corner. The bathroom is small and needs a renovation. The staff was nice. The hotel is on the beach. The kids like the ice skating rink.Genuine Expedia guest review
The resort style atmosphere was wonderful. Rooms need to be updated.Genuine Hotels.com guest review
"Within steps to the beach"
We were looking for a nice place for a long weekend get a way and the Carousel fit the bill! We have stayed in the condos before, but not the hotel, and we were not disappointed! Our room overlooked the atrium, and at first I thought it would be very noisy, but once our lights went out, we barely heard any activity from the atrium or the hallwaysGenuine Expedia guest review
I had good time overall, how ever The waitstaff that sat us for the breakfast buffet insulted us when we told her my daughter was 12 yrs. she still sat us down and charged us for 12 yrs meal, but my husband heard her talking about us and called us a lier about my daughter . I was so upset !!!! Very disappointing. She didn't believe us!Genuine Hotels.com guest review
"Good amenities for a younger family."
We had a great stay. Lots of things to do for a family. The atrium was very neat. Staff was always friendly and always cleaning something. Stepping out of your hotel and directly on the beach is hard to beat. You could tell the rooms were older and soon in need of minor repairs (typical OC room), but we only slept there. I would definitely recommend […] for families, but if you aren't going to use the amenities you can find the same room cheaper. Read moreGenuine Expedia guest review
The stay was alright but for the money you paid for the room for a week. It was poorly painted, the carpet had a large stains on it. When you closed the curtains there were large stains on them. The decor was extremely outdated and all the doors were warped.THe room we rented had two queen beds and one of them was broken. The pools were nice and the […] ice skating show was fun to watch. The outside cafe was over priced but it had a great outside space with firepits and had was very convient access to the beach. Although the outside restrooms were disguesting. Read moreGenuine Hotels.com guest review
I have known this hotel for years. The best word to describe it now is seedy.Genuine Expedia guest review
Family friendly. Right on beach. Good location.Genuine Hotels.com guest review
Our bathroom smelled of vomit. The back of the bathroom door had liquid splashed on it (looked like urine). The towels weren't all clean. Under the bed was not vaccummed. Housekeeping was so bad that there was a hair clip from a previous guest left on the headboard. The pool and ice skating rink were fun. When we ate outside and the service was extremely […] slow. Read moreGenuine Hotels.com guest review
"great place to stay"
This hotel is a great place to stay! It is especially nice if you have children ad there is an ice rink, moon bounce, indoor and outdoor pool, and other things for kids. My only criticism is the noise in the rooms. music from the ice rink is extremely loud-not good for napping or early sleeping. Otherwise the place is awesome!Genuine Hotels.com guest review
"Okay but plenty of other choices"
The hotel is fine for the price. Plenty of nice features. We ended up in one of the worst rooms. 5th floor facing the ocean was a roof view. Elevators were a major hassle.Genuine Expedia guest review
"Beach hotel, just okay."
Right on the beach. Facilities need to be updated. Outside pool is too small. Inside pool and hot tub was dirty. Room was clean with new carpet. Bathroom was small and needed to be updated. Staff was generally friendly. The front desk staff seemed overworked and stressed. Way too many small children. If you don't have kids and want to relax this is […] not the place to go. Not the best or the worst hotel experience, it was just okay. Read moreGenuine Expedia guest review
"Nice hotel , close to the beach and kid friendly."
Close to the beach with outside bathrooms. A great grill bar for a quick bit to eat. My children loved the ice skating show and going ice skating. The staff is friendly and always cleaning. Many of the reviews say the rooms are outdated. The only complaint I had about our room was the bed was very firm. Close to the bus stop to go to the boardwalk. […] Arrived early and the staff checked us in so we could get settled and start enjoying our vacation. Both pools were great. I would like there to be more controll on the 20 min loading spaces. I would stay there again and would recommend the hotel. Read moreGenuine Expedia guest review
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