Melia Cozumel All Inclusive Golf & Beach Resort - Cozumel

We have never stayed at all inclusive hotels before (unless you count cruising which is prob not a fair comparison) but we do stay at very nice places that most people would prob think we pay to much for, however, we paid less here and had one of the nicer rooms we have ever been in. We decided to get one of their suites with the jacuzzi tubs on the […] balcony facing the ocean. it was so beautiful and the beds were amazing!!! i do not recommend the food but for us it was not a big deal because we saved so much on the room we just took a taxi and tried some different restaurants. We also love the ocean and all activities that one could do so we dont drink alot which is also why all inclusive doesnt do much for us. there is also a wall to the left of the hotel going out into the ocean separating this hotel and the one beside it. this wall catches everything the ocean can throw at you from seaweed to trash making the ocean in front of the hotel dark brown! if you dont mind a short walk go to the hotel next door for the beach ... you will see some of the clearest water we have seen! great for snorkelers there are fish and huge shells everywhere! if you juts want to relax and dont get in the ocean this is a great place... their spa was amazing and very very affordable! we stayed at 4 hotels in mexico on this vacation and this is the only one we were not completely let down at. Read more

Genuine Hotels.com guest review

Find out when 'Asian night' is in the main buffet restaurant, then choose that night to go eat in town or in one of the other restaurants (which require a reservation, made in the morning.) It was bad, even the plain white rice. Otherwise, everything was fine. Somethings moreso than others -- the beach is gorgeous, the drinks (alcoholic and non-) are […] delicious, the view out to sea is spectacular, the staff is helpful and friendly. The food was good, but not fantastic (except Asian night....), with breakfast the best meal of the day. We were there with our 10 year old daughter, and she also loved the beach and especially the strawberry smoothies and chicken wings from the snack bar on the beach. The all-inclusive situation makes things extremely simple. The resort is the last one before the private homes start, and a cab ride is approximately $8 (80 pesos) into town to shop or go on excursions. We went on the Sea Trek excursion and to Dolphinaris, both of which were worth it. Read more

Genuine Expedia guest review

It was fine, staff was very nice, food was not so great.

Genuine Expedia guest review

This was an amazing hotel! The food was great! The staff tried very hard to please every single personality niche. To raking the seaweed off the beach to calling down to the front desk and asking them to change a light bulb. Which they did in 5 minutes. They were not shy on the alcohol either. The sand felt amazing on the toes. The water was clear and […] the tropical fish were breath taking. I will not be visiting Hawaii any time soon. The all-inclusive takes away the stress of where to eat. I wish all Resorts and vacations would catch on to this. Read more

Genuine Expedia guest review

The ocean and views are very nice. However, the beds are terrible and very hard. The linens are not always clean and the pillows are flat. Our room also did not have a refrigerator. When we asked about it they said our rate did not include a refrigerator and we would have to rent one for a $10 a day fee. I've stayed at plenty of all inclusive resorts […] and this is the first time I've heard of such a thing. The buffet food was not good. I would not recommend this resort. Read more

Genuine Expedia guest review

The staff was amazing. We had a couple of maintenance issues in our room (light bulb in the bathroom was out and our shower drain didn't work) but they fixed those immediately. Everyone was friendly and accommodating. Breakfast was great, lunch was ok and dinner was inedible a couple of times. We ended up ordering food or going out the last 4 nights. I […] would go back just because the beach was perfect, the resort and beach were quiet, the pools were great and the staff made it worth it. We rented a Jeep and drove around the island and were not able to find the same quality of beach anywhere without having to deal with expensive drinks, loud music and a constant barrage of people trying to sell us stuff. While the food wasn't fantastic, the atmosphere and people made it enjoyable. I don't know if I would recommend it, but for us it was what we were looking for and we enjoyed our stay. Read more

Genuine Expedia guest review

The staff at the Melia Cozumel were friendly and very efficient. The wait staff were bustling most of the time and kept our glasses full, the plates cleared and tables cleaned off. The bartenders were very friendly and efficient, accommodating our suggestions of unusual drinks. The grounds were kept up nicely and very pleasant to look at. Our room seemed […] to be a little humid, but it was very humid during most of our stay. The maid kept it tidy and left us plenty of bottled water. The buffet restaurant food was plentiful and there was always a variety so you could choose what appealed to your tastes. While not gourmet, the food was good and appetizing. The adult pool was nice with a swim/walk up bar. Although I do believe someone should monitor the fact that people do bring children to it, even though the sign clearly says "Adult Pool". Over all, a very nice place to go and a very good value for the money. If you are looking for a 3+ star hotel, this place is for you! Read more

Genuine Expedia guest review

The best part of this resort is the amazing staff. They are so accommodating and polite. They made our trip amazing

Genuine Expedia guest review

overall a very nice place, staff is unbeatable. bed was really hard but our wonderful housekeeper found us a foam pillow top type cover which made it rather nice. the a/c felt more like a giant swamp cooler as it cooled off the room but didn't seem to remove any of the sticky dampness from the air. the food was good but not great, I would rather eat […] downtown. . Nice place to stay if you get a good price on a package deal. Read more

Genuine Expedia guest review

The hotel itself was nice and has a large area of beach available. The staff was generally very nice and friendly particularly at the restaurants. I would say the nice staff is what makes this hotel a great experience. The food was very good for an all inclusive hotel, but there are only 3 restaurants available (the rest listed are bars) and the nicest […] fanciest one needs reservation only at 10 AM, making it impossible to go if you are not in the hotel premises. I was very disapointed that they did not have coconut available, even if you wanted to pay for it. Our M experience room was great with an amazing front ocean view and was kept clean. The bed was uncomfortable, hard with a very old soft padding underneath without any support. Also, the beach was always very dirty with algae and the poor guys trying to clean it can't keep up with it, and they don't clean the beach at all just the algae. And they keep piles of algae in several areas of the beach.They should use a machine to clean it well. The sand is super soft and nice for walking and kids to play and the ocean is very calm with not many heavy waves but the water is not blue due to the thin sand. The surrondings of the hotel beach area are filty and filled with algae and human garbage (cans, bottles, etc). Overall, we had a wonderful experience and definetely recommend this hotel. Read more

Genuine Expedia guest review

Very pleasant. Courteous and helpful staff. Lot of respect for Ironman athletes. Lunch and dinner variety could be better particularly for vegetarians.

Genuine Hotels.com guest review

Costs $80 pesos from hotel to downtown ferry. Almost the last hotel on the strip. Nice rooms. Nice beach just happened to go on bad weather.

Genuine Hotels.com guest review

We had a good time at the Melia. Staff members were nice and helpful.

Genuine Expedia guest review

It was fairly nice except for a few major things, 1: we had no hot water the entire time we stayed there unless we ran it for 30 minutes before we wanted to shower (although some other rooms had no issue), 2: the beds were very hard and uncomfortable; 3: the food was mediocre at best. The chef is Cuban but doesn't cook any Latin, Cuban or Mexican Cuisine, […] and don't get anything seafood there, it's not fresh and it's not good. While they supposedly offer a dining room buffet, a regular restaurant and snack bar, because we came during off season they closed the restaurant. 4: although the room was kept up nice by the staff, and most of the staff was nice, they aren't always truthful and some were worse than that. We were told when calling about upgrading that the hotel was full and they weren't even at 50% capacity. That was just one if the many examples we and other couples experienced where they lied. Last, but most disheartening, I had a bag of my favorite costume jewelry stolen, I suppose by a maid because our room was always locked. I didn't bother to lock it in the safe because it wasn't expensive stuff but it obviously I should have. We also had ine hyst let herself into iur room at 8:30 and night while we were in our tub!! 5: The beach here wasn't great, right at the next hotel their beach water was clear because of the breaker but not here, and two nights we couldn't swim because a salt water crocodile was in the water. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

ok spot, mostly couples or families, buffet breakfast was good, rest of meals ok. not bad but if prices the same would try something else first

Genuine Expedia guest review

This is a very family oriented place. Everything shuts down about 10 PM!! Food is not the greatest. They need music at the pool not elevator music.

Genuine Expedia guest review

We stayed here for our Honeymoon. Overall we had a good experience. The staff was all very friendly and the Bartenders were great! We weren't overly impressed with the food at the buffet, breakfast was the best we definately recommend the French toast. We ate one night at the Paradiso Cafe and it was a very good experience. The only downfall with the […] nice restaraunt is you have to make a reservation at 10:00am for that nights dinner, it really cuts into any morning plans you might have. We had an oceanview in the older 3 story building and the view was great. The bed was definately hard as other people have mentioned. We had a non-smoking room but when we arrived we could smell smoke in the room and there was an ashtray and matches on the coffee table and the one time I sat on the couch I could definately smell the smoke. When I asked the front desk about it they told us we had a non-smoking room and that people shouldn't have been smoking in there. The beach was OK, the sand was soft but they didn't clean a lot of the seaweed from where it washed up and the water was cloudy. Overall we would recommend the Melia more for families than for couples. There weren't many activities for adults and a lot of the resort shut down pretty early. They have a nightly show at 9:00 the first night was pretty good but after that the rest of the shows were not impressive. Read more

Genuine Expedia guest review

Loved our time there. Hotel was nice. Food was good but could have been better.

Genuine Expedia guest review

Older hotel, but they do a good job w/ the upkeep. It is on the far north side of island and very quiet. Room was a little disappointing, had musty smell to it. Bed was almost as hard as the floor and the sheets were rough. The mini fridge was never restocked. Water in front of hotel was most of the time. They did a good job of keeping grass off beach […] though. Food was ok, never got to eat at the place where you had to have reservations but did eat at buffet. Selection was limited, did not have much in terms of meats. Good hotel if looking for cheap getaway but not if looking to impress. Read more

Genuine Expedia guest review

Some of the staff was not as attentive as I would have liked. The beds were not comfortable as well. The room was very "wet", but that comes with the ocean air. The beach was wonderful for a few days, but after a storm, other beaches were clear and this one was not even approachable.

Genuine Expedia guest review

The hotel was clean and the staff was nice. The beach was fine, but the water was cloudy. The food was good, but not great. There were a buffet, a snack bar, and a sit-down restaurant; not much to choose from. There weren't a whole lot of activities at this hotel. The hotel next door had much more things happening and the water at their beach was crystal […] clear and teaming with fish for snorkeling. If you like quiet and relaxing, this is the hotel for you; but if you like more activities and more things to check out, then this is not for you. Read more

Genuine Expedia guest review

It was a great spot that doesn't cost an arm and a leg.

Genuine Expedia guest review

I was pleasantly surprised by this hotel. It was very clean, and the staff were fabulous. I am very picky about bathrooms, and ours had natural stone tiling that was in excellent condition. We stayed in a junior suite, which was really just a larger room with a couch and desk. Although I enjoyed the food and found the quality to be quite good, my husband, […] who is a picky eater, was disappointed that they did not serve more traditional American fare. Most of the food on their buffet was traditional Caribbean/Mexican, with lots of seafood, although they did offer a kid's area each night with mac-n-cheese and chicken nuggets. If you really just want a nice hotel on a nice beach, this is a great place for you. If you are more interested in activities and sight-seeing, you might want to stay on the mainland, or at least in town. This hotel is a ~$7 cab ride from downtown. Read more

Genuine Expedia guest review

Myself and wife had a great time the food was decent we were tired of it after about the fourth day and adventured out a little more we didn't bring our children but if we did it would have been great for them but overall we had a good time

Genuine Expedia guest review

Overall staff are friendly and helpful. Food was alright, it was a hit or miss. The sand is white and plenty of "beach", some of the hotels we saw when site seeing had a lot of rocks or not much of a "beach" area. Took about 10 minutes to get downtown, and need to take a taxi, which cost about $8.00 for up to 4 people.

Genuine Expedia guest review

My wife, two daughters (9 & 14), and I just spent six night's at the Melia Cozumel July 21-27-2012. It was good, very family friendly, and laid back. The resort, hotel, and grounds were very nice and well kept. My nine year old daughter really enjoyed the evening activities they had for kids. The food was good, the beach was nice, and the staff was […] friendly and helpful. The only things that I didn't like was the fact that you had to get in line daily at 10:00 am to make reservations for the two gourmet restaurants, one of which was the snack bar by day leaving your only choice as the buffet if you didn't get reservations for one of the others that morining. It was competetive too, if you didn't get in line early you would miss out. Another thing was that one of the two resort pools was adult only, so that limited it to one pool if you're there with your children. Overall it was a good experience because the resort and facilities were really nice and for the value it was a good deal. It wasn't a party place and I reccomend it for families. Read more

Genuine Expedia guest review

We went to this hotel since 1984........................ no need to add anything else!!!!!!!!!!!!!!!!!!!!!!

Genuine Expedia guest review

Worst rooms we have ever stayed in on our trips to Mexico, rooms were not cool, they were humid, so there was no place to stay cool besides the pool in the shade......and we got three rooms and was suppose to have one with double beds and got one with a king and a cot.....would not stay here again nor would I reccommend it!!!!

Genuine Expedia guest review

The hotel was spectacular. Right on the beach! The staff was very nice and professional. Housekeeping came to your room in the morning to make up the room and then came back in the evening to restock the mini bar, give extra towels, and give some after dinner chocolates. The room was very clean and modern. The food was very good, and it was a combination […] of American and Mexican cuisine. The food was always cooked to perfection. The ICE and Water are FILTERED. The waiters and bartenders worked harder then I have ever seen someone work. They were always there for you and quick to grant any request. The grounds, pools, beach, rooms, and lobby were always being cleaned and checked by the staff. Everything was spotless. This was a great vacation, and the hotel and staff were just excellent. My girlfriend and I will definately return and I encourage everyone to go here for a relaxing vacation. Can't say enough positive things about Melia, and not a single negative experience! Read more

Genuine Expedia guest review

Fantastic beach, multiple bars and restaurants, new cool looking buildings, but the staff was the best. Shower fittings only negative.

Genuine Expedia guest review

Best vacation we've had! EVERYONE on staff was amazing!!! We recommend the Paradise Suite on the beach and our daughter had the M experience room, truly amazing huge room. The food is so so, but we always found something. It's good for families and adults.

Genuine Expedia guest review

This was one of the most understaffed hotels we've ever stayed at. Pool and beach bars never opened on time (11am) so you couldn't even get a cup of water at the pool. No ice machines. We had to go to one of the bars or restaurants to get ice for our room. Our in-room refrigerator was never restocked. Only two public restrooms in the entire facility. […] There are much better places to stay for the same amount of money. Read more

Genuine Expedia guest review

My two cousins and I (ages 27-31) had a wonderful time at the Melia resort. The sand is soft and beautiful, the food is delicious, and we had a beautiful view from our balcony. The whole staff was friendly, and they even remembered what kind of drinks we liked. The swim up bar is great, but I do wish they would have enforced the "adult only" nature […] of the pool. The lobby bar is so cozy, and we were able to book a zip lining, repelling, cave snorkeling excursion from the hotel itself. The staff helped us with everything we needed, including taxis, advice, wake-up calls, and directions. Be aware that because there is a pier build right down the beach, the water at the next resort over is much clearer than it is in front of Melia. There is a lot more seaweed. Also, that bed is the hardest bed I've ever slept on. I woke up thinking I'd moved to the floor in the middle of the night. I would recommend Melia. We had a really great time there, and I feel it was a really good price for what we got. However, keep these things in mind before you book. Read more

Genuine Expedia guest review

The nicest family vacation we have ever had. The staff was extremely pleasant and helpful. The food, while buffet food, had something for everyone. If you are looking for a party crowd, maybe not the place for you.

Genuine Expedia guest review

We enjoyed the meals in all of the restaurants. The wait staff were exceptionally attentive. The activities staff were wonderful, and the nightly shows were excellent. Our kids (7 and 10 years old) really enjoyed the Mini Disco and Kids Club - Suzie was great! The dive operation at the resort is excellent. Joey gave my son a scuba experience in the […] resort pool (which he really enjoyed) and was extremely helpful giving us the scoop on local snorkeling and helping arrange our snorkel / dive trip to Palancar reef, which leaves from the Allegro resort. We were very disappointed with the front desk - they were not welcoming, and seemed like any request was bothersome. They were not very helpful either - it wasn't until the last day of our stay that we learned that visitors are entitled to a photography session and free photo as part of the package. Housekeeping was inconsistent as far as when our room was made up each day. We had to ask to have our fridge restocked after the second day, and they gave us insufficient towels for our room on multiple days. There are plenty of great activities to enjoy at the Melia resort and the food is good. It's a shame that the front desk and management don't do more to proactively promote the activities and provide more information to their guests. Read more

Genuine Expedia guest review

The hotel is older, most places in Cozumel are. The rooms have a little bit of a musty smell, but that is expected with humidity.The M experience rooms have great views and are very nice in size. The beach is beautiful! The colors & calm of water is like one of those Corona Beer commercials. Walk past the resort next door for snorkeling. There is really […] not much night life at the resort, but you can always go into to town for that. The food is okay, if you are not overly picky you can find always something. The staff is very friendly. Eat in town at The Mission. Read more

Genuine Expedia guest review

Food was decent. Really enjoyed the restaurant with reservation requirements. Staff was friendly and conscientious. Condition of furnishings in room not the best. Bed uncomfortable and couch smelled and looked dirty from use. Otherwise room kept very clean by staff; just needs some updating. Pools were nice. Awesome view in the deluxe ocean view room. […] Lovely beach and well kept grounds. Didn't see any critters in the rooms, which I kind of expected in that climate. Great bars all around the resort for afternoon cocktails and all day enjoyment. Evening shows left a lot to be desired. Friday night was very funny until it got like burlesque and not very family friendly. Most of the other shows were either very hokey or inappropriate and we had to leave. All around though, it was a very good place for a nice vacation. Read more

Genuine Expedia guest review

very nice ....................................................................................

Genuine Expedia guest review

The beach at this resort was beautiful and the service of the staff was great, no complaints there. I was,however, very disappointed in the food, especially in the buffet restaurant. Not very good. The rooms were ok, nothing fancy, need a little updating and the beds were hard but tolerable. My only other complaint about this resort is the birds. They […] would poop all over the outside chairs at the restaurant and the beach chairs. I felt the staff should have cleaned the chairs each day but didn't. Although we had a great time we will not stay here again. Read more

Genuine Expedia guest review

Enjoyed the stay at this hotel with a staff that very helpful. Buffet could used a little bit of improvement.

Genuine Expedia guest review

The resort itself was nice, but the food wasn't good and The staff didn't do a good job of washing the dishes. I was Constantly receiving dirty glasses, plates and utensils. If I didn't take Advantage of the all inclusive drinks, I would have Had a horrible time.

Genuine Expedia guest review

Staff at front desk wasn't friendly, but several waiters were. Several, not all, bartenders were friendly. The room was very clean thanks to our wonderful housekeeper. Food, drinks, and color of the water in front of the hotel (darker than down the beach) were just okay. The restaurant has much tastier food than the buffet. The hotel needed a good paint […] job on the exterior. The iguana family was fun to watch. Read more

Genuine Expedia guest review

We stayed in Building C which was terrible. That is the one with the Garden View. As soon as you open the door ti totally smelled like mold. It was disgusting. After 2 days we finally got them to move us to the towers and the rooms there were very nice. Overall the food was good. Front desk staff was HORRIBLE. Very rude and not understanding at all. […] The waiters and bartenders were very good. The beach was great. If you were to go to this resort I would suggest you stay in the towers. If we had started out with the room we eventually got then we would have a different outlook of this resort. EVERYONE was complaining about Bulding C, or as they put it "Americans keep teling us that those rooms are very bad", but yet they continue to book people for it. Just make sure you know what you are getting before you go. Read more

Genuine Expedia guest review

This is an all inclusive hotel. It is suppose to have 2 nice restaurants and a buffet restaurant. However at whim they decide to shut down one of their restaurants cause of the season and force everyone into the buffet. The other restaurant that remains open is reservation only and on our stay they were fully booked by 10am. This would be ok but their […] buffet sucked, hot food was usally cold and cold food was roomn temp. One night the buffet had peel and eat shrimp, oysters, and clams on the cold section, and all of it was warm, no ice keeping things cold. Buffet also never changed it stayed the same everyday. If you want all inclusive this hotel cheaps out on it. Read more

Genuine Expedia guest review

First we would like to start off with the good points. The room, pools, beach and lobby were very clean. Andres and Willian were the best two bartenders. They knew how to make a drink and had a very good personality. Check in/out was a breeze and handled quickly. The things we did not care for were the buffet restaurant. Although we were able to […] find something we liked, it cannot compare to the other resorts we have stayed at. The display, decorations of the room could be a lot more pleasing to the eye. Our biggest problem was the time of day the room was cleaned. We are in no way blaming the maids, they did a great job, but figure it was more of a management problem with maybe not enough staff. 2 out of 7 days our room was done before 1. The remainder were done anywhere between 3:30 and 5:30. By the time the floor dried, we had to wait a long time to even really get in there. But, we will say they did a fabulous job. Read more

Genuine Expedia guest review

The water at this resort is brown. 80% of the reason I visit the Caribbean is to enjoy the clear water. We had to go on excursions and leave the hotel property to see clear ocean water. This is not an exaggeration when I say it was like looking at lake water.

Genuine Expedia guest review

Jesus..where do I start. Whoever is rating this resort high needs to be slapped. I trusted the opinions of those who have traveled here and went this past memorial day weekend 2012. The very first thing that happened to me is I stuck my hand in bird crap...at a table I was about to eat at. This place is absolutely filthy. The bars, chairs, beaches, […] walkways..anything you can think of was covered in bird crap and I saw the resort workers doing little to fix it. Also, our room had aluminum siding for a ceiling in the bathroom and if you looked on an angle you could see right through the gaping holes to the floor above.. . not to mention the vents in the rooms are connected so you get to suck in musty, smoky air from other people's rooms. And honestly, I think I would've been better off sleeping on the floor since the bed was rock hard. I don't even wanna go into how bad the food was. I'll just say this: we were there 5 days and I lost 8 lbs by the time I got back. And lastly, don't rely on the beach to make up for anything. The water is murky and full of seaweed and the beach, like everything else, has not been kept up. So disappointing. Read more

Genuine Expedia guest review

It was a really pretty hotel, the staff was nice, the food was bland. Beach next door was 1000X better than Melia's beach which was brown and had a lot of seaweed.

Genuine Expedia guest review

The room was nice; we had the M Experience. They came in only the first night for turndown service while we were at dinner; nothing the next 2 nights. Only had 1 set of slippers, should have had 2. The pillow top mattress is not at all a pillow top; hard beds. If you're a hardcore drinker then the bars at the hotel are definitely for you. Too much alcohol […] in everything we tried, which for us, made it unenjoyable. The cup will be halfway filled with liquor and the other half to 1/3 is your soda or whatever you're having. The pools were nice and the huts on the beach. The snorkel gear was free for an hour; that part was nice and so much fun. As a couple it would have been nice to have a little more to do around the resort but it was still a great trip.The ocean water directly in front of the hotel is not clear at all! If you go down to the water in front of the next resort down, conzumelina, it's exactly what you'd expect the water to be; clear and stunning! Overall the experience was nice; not exactly as we expected. I'd go back to Cozumel, next time we'd just try a different resort. Read more

Genuine Expedia guest review