"Comfort Inn West Monroe"
Good service. Nice continental breakfast. Clean rooms. And a great location. I would go back!Genuine Hotels.com guest review
"Poor condition and not overly clean"
Dirty tile and carpet could see thru sheet Last minute reservation booked and poor communication with checkin front desk staff Didn't let us know that 2 ros were booked under our namesGenuine Expedia guest review
Close to everything. Wonderful stay. Beds were comfortable. Pool was nice. Quiet halls.Genuine Expedia guest review
Hallways reeked of smoke smell though the room itself was fine.Genuine Hotels.com guest review
"extremely poor maintenance"
The pool was out of service due to pump failure and no apology was made for that at all nor arrangements made with other Choice sister hotel for guests to swim. The refrigerator in the room didn't work. The water from the faucet was green-tinged and once we noticed it, we were afraid to bathe or drink anything made with the hotel water. The had only […] partial roll of toilet paper and clerk seemed reluctant to supply another roll when we desperately needed it. There weren't enough towels and the clerk was stingy with offering additional towels. The carpets were noticeably dirty. Breakfast server was nice and the access to the hotel was good as was the neighborhood surrounding the hotel; centrally located. Read moreGenuine Hotels.com guest review
"Clsoe to Duck Dynasty mecca"
The hotel staff were all very friendly. The halls smelled of cigeratte smoke. That smell died down when housekeeping staff were not on duty. Close to everything we wanted to see & do.Genuine Hotels.com guest review
The stay was wonderful, I will stay againGenuine Hotels.com guest review
"Good hotel at fair price"
I travel alot it was a nice hotelGenuine Hotels.com guest review
"Great place for those traveling on business."
Hotel staff was very friendly, welcoming and helpful. Matress was not really comfortable and decor and fixtures were a little outdated, but everything else was fine. When we left, they said be sure and come back in a couple of months because they were being renovated. It was nice, but a renovation will probably make it even more desirable to stay t […] here. Read moreGenuine Expedia guest review
Just stayed one night but room was clean and comfortable. Staff was nice and pleasant to deal with. Continental breakfast was good for something quick and then hit the road.Genuine Hotels.com guest review
"Did not appreciate being lectured to..."
I had booked a non-smoking double through hotels.com. When we arrived we were given a smoking room so we went back to the front desk to get a non-smoking room. The desk person went on to lecture me that I did not request a non-smoking room and that I was lucky that they had a non-smoking room available or else I would be stuck in the smelly room. I […] ended up with a non-smoking king room that I had to share with my kids. I double checked my reservation and it specifically said non-smoking but I did not want to waste my time to complain. Otherwise the hotel was clean and bed was comfortable except I had to share it with two 11-year olds... Read moreGenuine Hotels.com guest review
We arrived after 10pm and had no issue checking in. The first thing we noticed was that the halls smelled like cigarette smoke. We found black hairs on the sheets in our room. The next morning we awoke early and as we began to shower to leave noticed that although there were 4 of us, we had been given 3 bath towels, 2 hand towels and 2 wash rags. We […] called the front desk and were advised they were out of towels and housekeeping did not arrive until 8:45am (2 hours later than we needed them). UGH!!! Read moreGenuine Expedia guest review
Everything was okay, met basic needs. Not worth the price.Genuine Hotels.com guest review
"Met our needs"
This hotel met our needs. Staff were friendly and helpful. The hotel is in need of updating. Carpet and linens were clean, but old. For the price, I would only stay here again if the other plethora of hotels in this area were full.Genuine Hotels.com guest review
"Family/Duck Dynasty Fun Trip"
The hotel was located in the perfect area for us. It was a great place to meet up with my family and stay one night. The hotel staff was very nice especially the lady who made sure the continental breakfast was out and everything was good. The orange juice was watered down and she immediately changed it out with a smile which was awesome. The only real […] complaint I have was that the bed was way to hard for me so it was hard for me to get a good night sleep. Read moreGenuine Hotels.com guest review
"great stop over point"
On a cross country trip towing a large trailer, this was a great stop over point. The hotel is clean and very comfortable. It is off the interstate just enough to be quiet but not far enough to get lost, very convenient. There are several restaurants within a very short walking distance, in adjacent parking lots. The breakfast at the hotel was good, […] with a very clean and fresh presentation. Read moreGenuine Hotels.com guest review
"Little interest in helping out for an additional n"
Been there before, desk service has Gone from passable to no interest Or help in checking my request to stay an additional night ( stayed 2 nights reserved needed 1 more night) Asked when I checked in , told sold out, asked tone called if a room became available, told NO . Asked the next day the same question got same answer . Tried 3 Ed time, no luck, […] asked for recommendation , No. Went to Hampton. Never again to No Comfort. Read moreGenuine Hotels.com guest review
"Ok for reasonable price"
Room seemed clean but mattress felt like a rock. There was a stale smell that got better when we turned the A/C on.Genuine Hotels.com guest review
Carpet in room old and in need of replacement. Otherwise, very comfortable. Staff very nice and helpful.Genuine Hotels.com guest review
"Jameson in West Monroe."
Room was convenient to handicap parking. Carpet was musty, worn and stretched to where wrinkles were trip hazzard. Otherwise, hotel is good value for area and near everything.Genuine Hotels.com guest review
Hotel smelled Like smoke in the 3rd floor hallway and room towels in non smoking room smelled like smoke as well. Outside door to pool broken... So had to go all the away around to get back in hotel. Hotel front desk personnel nice and courteousGenuine Hotels.com guest review
"Served it's purpose"
The main problem was we are not smokers and the halls were thick with the smell of smoke. We were with a group and many complained their towels smelled of cigarette smoke. Our towels appeared to be clean but were damp and had a sour smell to them. The pool was great and clean but there was no where to get in the shade.Genuine Hotels.com guest review
Ok hotel. Did not have extra pillows. The location was good for the wedding we attended. Size of room was good. Bed was too firm. Staff service could have been betterGenuine Hotels.com guest review
"Frienly staff; clean and comfortable."
Had not previously stayed at a Jameson Inn and found this one to be clean, comfy, and friendly. The breakfast was a bit picked over because there were quite a few guests, but the staff quickly recovered. Nice stay for an affordable price.Genuine Expedia guest review
Hotels is dirty ans smells Carpet in the rooms and hallways look more like a yard than floor covering. The headrest of the recliner in the room was black. Probably never cleaned. The entire area was under a boil water alert. This certainly wasn't the hotel's but getting water and ice from the front desk was way more trouble than it was worth, Never […] again at this place. Read moreGenuine Hotels.com guest review
"Hotel from Hell"
Paid for two beds - they tried to put my in a room with just a king size bed. Air conditioner did not work. The guy working front dest looked like he was 16 years old and clueless. Will not stay there again.Genuine Expedia guest review
Very clean and comfortable. Water is a little discolored, but I think Louisiana water is not that great anywhere there. Just drink bottled water. I only stayed 1 night, and had no problems.Genuine Expedia guest review
The staff was very friendly and willing to go out of their way. It is close to lots of places to each and a movie theater to get away from the heat. Didn't try out the pool but it looked nice. Would stay again.Genuine Hotels.com guest review
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