"NEXT TIME STAY AT THE COURTYARD BY MARRIOTT"
THERE SEEMED TO BE A DISCONNECT BETWEEN THE FRONT DESK AND THE STAFF!! EXAMPLE: WE REQUESTED A HOTEL BOOK THREE TIMES!! FINALLY HAD TO GET ONE FROM ANOTHER ROOM OUR SELVES!! WE REQUESTED A NEWS PAPER FOR MORNING DELIVERY NEVER GOT IT!! WANTED TO WATCH MONDAY NITE FOOTBALL ON ESPN, NO SOUND!! IT ALMOST SEEMED THAT WE WERE SECOND CLASS CITIZENS BECAUSE […] WE USED HOTEL.COM!! Read moreGenuine Hotels.com guest review
All staff were excellent, friendly, resourceful....As many questions as we had, they always were polite and provided us with suggestions on what to do on our Santa Rosa getaway. The accomodations were very nice as well...including the closeness to the Railroad District and the creek. The complimentary wine on Friday evening certainly didn't hurt.Genuine Expedia guest review
I marked down the room comfort because of the mattress. It was too soft for my wife and me. But the rest of the room was fine.Genuine Expedia guest review
Ryan, the concierge, was very helpful with planning a day trip.Genuine Hotels.com guest review
We were vey pleased overall with this Hotel and location. The staff was extremely helpful and accommodating. The room was clean, comfortable and affordable. The onsite restaurant/bar was a plus and had great food. We will book again at this location.Genuine Hotels.com guest review
"nice hotel in old downtown."
excellent staff,very friendly and accommodating, nice hotel, very nice location.Genuine Expedia guest review
never again. i will never again stay at hyatt hotelGenuine Expedia guest review
"A super nice and convinient place to stay at"
Staying at the Hyatt was a pleasure. The location is excellent and the accommodations very nice and comfortable. A great Value!Genuine Hotels.com guest review
"Close to restaurants"
Very niceGenuine Hotels.com guest review
Sparkling clean, nice bar, decent restaurant, great coffee (room service), nice pool, perfect weather.Genuine Hotels.com guest review
Very nice hotel.Genuine Hotels.com guest review
Great staff made my overnighter here wonderful. Arrived a few hours before check in, around 11am. As expected, room wasn't ready. They offered me a pool key and changing facilities. Took my number and called me about 45 min later when the room was ready. Delivered my key poolside shortly after that (and good on them for checking id before handing over […] the key). Only minor concern I had was there wasn't a lot of shower pressure. I was on the 3rd floor. It was sufficient. But, missing that "hotel high-pressure" I've gotten used to. Read moreGenuine Hotels.com guest review
"Wonderful, warm reception and stay"
Will be planning to stay there again next year. Our every need was met. Very accommodating staff. We will recommend the Hotel happily.Genuine Hotels.com guest review
Rooms were clean, well stocked and spacious. Location is close (2-3 blocks) to historic Railroad Square where there is a variety of restaurants, cafes, and shops. The hotel grounds were well maintained. Although the hotel was almost full based on the parking lot, it was quiet. The only inconvenience was that there was no in room refrigerator to keep […] water/drinks cold. Other than that everything else was supplied. Beds were a bit firmer than we prefer but were still comfortable. It would have been nice if they had free wifi in the room but it was available for free in the lobby area (there was a charge for in-room wifi). Also there was no information provided in the room about hotel policies such as check-out time or complementary things (it wasn't until we checked out that we noticed coffee was available in the lobby in the morning). Other than that it was an enjoyable stay and we would return. Read moreGenuine Hotels.com guest review
"Nice Hotel, not great."
The hotel staff was excellent- and a picturesque facility. If it was $30/night cheaper- it'd be excellent. Internet was not free, nor was there a mini-fridge to preserve our food for a couple of days. We ended up having to eat out more that we like to as food wouldn't keep. It all lent to an experience that made us feel like we were spending a lot of […] money. We agreed that the Holiday Inn Express we stayed in the next night was just as nice a room for a considerably less cost. Cool courtyard and pool area, average workout facilities. Read moreGenuine Expedia guest review
"Loved Santa Rosa"
We needed more time to really enjoy all that was available to us. We really loved the Charles Schulz Museum.Genuine Hotels.com guest review
"Great Fire Pit in Center Courtyard"
Fire Pit in the center courtyard was excellent for sitting around at night. Blackout curtains did their job so well that you'll need to set an alarm to wake up. Location was such that we walked across the street for dinner, pubs, and breakfast. Elevator is at the back of the hotel and very slow (only 1), which makes it difficult to get to the other […] floors of the hotel. Read moreGenuine Hotels.com guest review
very nice accommodations, in downtown area, not close to many restaurantsGenuine Hotels.com guest review
"great for vineyard tours"
Lovely hotel and grounds with every ammenity. Friendly helpful staff. Right off the freeway so easy to travel to sites in the area. We would definitely stay here again and highly recommend the hotel.Genuine Hotels.com guest review
"Great place to stay during the Vineman 70.3 race."
I was late to book some of the cheaper hotels for the race weekend and found the Hyatt to be my most desirable choice on Expedia.com. I wasn't sure that the Hyatt would be appropriate for all of my triathlon gear, yet they surprised me by being very welcoming, and having no problem with me keeping my bicycle in my room. The staff at this Hyatt is very […] nice, and very helpful - they are the reason to stay here. Read moreGenuine Expedia guest review
"All Style and No Substance"
Nice property, landscaping, pool, walking paths, etc. Terrible beds (noisy and squeaky), small bathrooms (difficult for families), terrible showers. Beware if you get the booking with breakfast included as it's a headache to make that happen with the attached restaurant.Genuine Hotels.com guest review
"Close to Napa, Sonoma and amazing service"
Excellent service, everyone was very helpful and courteous. The facilities are good, but it is the staff that makes the hotel amazing. The location is also very good. A few good wineries within 20 minutes and all of Napa within an hour drive.Genuine Hotels.com guest review
My room was so clean and smelled fresh!!!! That's so important to me. The bed was the best bed I've ever laid in. Great, friendly staff! Fitness room was smaller than expected but has everything you need. I would definitely recommend staying here.Genuine Hotels.com guest review
Got in late had no problems checking in. Overall very nice and rooms were very clean and comfortable. Would definitely recommend.Genuine Hotels.com guest review
"Mixup but it was Resolved"
The hotel itself is very nice, would have given it better rating if it wasn't for the first night. My Expedia account is set for non-smoking room, but what we got was a smoking room. Air filter in the room was just noise.Genuine Expedia guest review
Stayed here 3 days. Hotel was clean and conveniently located. Great restaurant.Genuine Expedia guest review
"Ideal, centralized location"
It's a Hyatt. What else is there to say?. The only improvements they might consider are (1) brighten the bathroom lighting over the mirror, and (2) increase the shower water pressure. Might also add a continental breakfast.Genuine Hotels.com guest review
"Continues to impress"
Have stayed here many times.... Good rates, pleasant staff, good access to freeway, convenient distance to local restaurants & onsite restaurant, good outdoor pool area, good area access to downtown SR, free parking, nice amenities.Genuine Expedia guest review
Very nice room, very quiet, drapes kept it dark, and bed was very comfortable.Genuine Expedia guest review
"Girls's weekend in the middle of the week"
I love this hotel. The rooms clean and fresh. The bed and bedding are fabulous. The restaurant has good food. The employees are so helpful and polite. I would like to stay here each and every time but it is a bit pricey but so worth it on special occasions!Genuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
Frantastic property. Restaurant terrific.Genuine Hotels.com guest review
The Hyatt Vineyard Creek in Santa Rosa is in a perfect location. You can park and walk into town for lovely dining and shopping. The hotel is modern, lovely and all the amenities you need!Genuine Hotels.com guest review
"Great place to stay!"
The staff was very friendly and helpful. Great location near downtown shops and restaurants! Careful going past the hotel, there's a not as friendly area. The hotel parking lot was well lit and I felt very safe at the hotel with key cards needed to access the floor you were on. I would highly recommend and would definitely stay here again. Hyatt kept […] up its reputation for me! Read moreGenuine Hotels.com guest review
"Keep your head down in Santa Rosa, California"
This was our second hotel on our trip, the first being The Fairmont in San Francisco. The overall experence was just OK. The hotel suffers from easy access to eateries. Although there is one good dining spot - Jackson's - the Railroad District is not what it's cracked up to be. Speaking of crack - the average resident on the streets of Santa Rosa […] is pretty scary. We did have one experience in this hotel that in all of my travels I have never had before. Because of the issues above, we first elected to eat in the hotel restaurant - the Brasserie. Even though they had only a few occupied tables, we were told that we could not be seated for 20-30 minutes because of understaffing! We did finally get a table, but because of the poor menu decided to eat somewhere else. The harried waiter actually thanked us for leaving! Read moreGenuine Expedia guest review
Lovely downtown area in Santa Rosa - walking distance to local shops, mall and wonderful restaurants. Somewhat noisy at night if in the outer rooms.Genuine Hotels.com guest review
The only disappointing thing about our stay with that we could not stay another night the hotel was completely booked.Genuine Hotels.com guest review
The staff was great, even when I asked to switch rooms due to the proximity to the "smoking" rooms. They made the transition quick and painless, even helping with my bags. The restaurant on site is great and there are a number of other coffee and dining options within a few blocks.Genuine Hotels.com guest review
very enjoyable, excellent breakfast serviceGenuine Hotels.com guest review
"Nice, completely remodeled hotel"
Completely remodeled rooms makes it look like a new facility. Easy on/off access to the freeway. There were some notable missing items, namely no free breakfast (which is typical in wine country) and no mini-refrigerator.Genuine Expedia guest review
"Didn't measure up for a Hyatt."
First: one of the elevators were inoperative, which made the walk to the room quite long. Then, the people in the room next to mine were very noisy, but the sound seemed like it was coming from within my room. Finally, I had requested a smoking room, which they gave me, but it had not one ashtray in it.Genuine Expedia guest review
"Not up to Hyatt standards."
We stayed at the Hyatt in Santa Rosa for one night. I was with my wife and son so 2 Queen beds were in order. My comforter on my sons bed sheets was dingy and dirty, almost gray in color, to prove the point he swatted the comforter with his hand and a cloud of dust was propelled into the air. Our sheets were not as dingy, both mattresses were badly […] worn and the next morning we all agreed it was like sleeping in a funnel since the middle of the mattress on both bed dipped down in the middle. Another negative was a $15 charge for wi-fi was excessive, Read moreGenuine Hotels.com guest review
"Awesome location and hotel"
Wow what a great location , right in the middle of downtown Santa Rosa and walking distance of many great stores and restaurants. The stay was great got great dinner recommendations from Ramon (Flavor Bistro) and picked up some delicious cupcakes from Sift. Hung out at the bar at the Hyatt in the restaurant and caught up with some family members . As […] we left my daughter left her Kindle and we called and the cleaning lady returned it to the front desk as we arrived . We are going back to Santa Rosa and the Hyatt and we have always drove through Santa Rosa on our way to the wine country , not any more. Read moreGenuine Expedia guest review
The hotel room was beautifully furnished with elegant contemporary furnishings and updated finishes. The beds were very comfortable and inviting. The walls were insulated well, we did not hear our neighbors at all. I was a little surprised that our bathroom was missing a granite tile trim used a crown molding in the shower. Our room had a view of the […] beautiful countryside. I appreciated the requirment to use the room key in order to activate the elevator. It provided added security against unauthorized hotel visitors. We enjoyed our breakfast at the hotel restaurant and were very impressed with the quality of the food. Read moreGenuine Hotels.com guest review
"easy on and off the freeway, good central location"
Staff was very helpful. Room was clean and fairly spacious. Pool wasn't heated so our April stay didn't include swimming. But the fitness center, while small, had what you need for a workout. We liked how easy it was to get on and off the freeway. We also liked being able to walk into the little historic district of Santa Rosa. We never ate at the on-site […] restaurant, so we can't comment on that. Overall, very nice place to stay. Read moreGenuine Hotels.com guest review
Very nice hotel! The staff were wonderful and courteous. You had the feeling they really liked their jobs. Thanks for a great stay.Genuine Hotels.com guest review
"great place to stay"
Great price - great location - very friendly and polite staffGenuine Expedia guest review
"Everything was great except the bed"
Service, staff etc were all great. The bed felt like it was about 10 years old though and made the stay a bit uncomfortable. Great location for Sonoma valley - central to everything.Genuine Hotels.com guest review
"LJ from Chicago"
Outstanding property and would stay again.Genuine Hotels.com guest review
9.4/10Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )