"Great view of the Arch and the Mississippi River"
My stay in the hotel was great! The room was clean and neat. I will definitely stay here again!Genuine Hotels.com guest review
"The view of the St. Louis Arch is beautiful"
At check in the front desk had some trouble checking me in. She couldn't find my reservation that I made in JULY! After driving 4 hours, waiting at a front desk is not what we had in mind.Genuine Expedia guest review
"Hotel ok, breakfast a joke"
Hotel ok, breakfast a joke but they want you to buy $9 buffet at casino. Casino a joke, small and staff less than friendlyGenuine Expedia guest review
Great hotel but other than the casino, nothing was there. Had to take the Metro into the city. Nothing close by to purchase munchies, wine or beer. Taxi service was slow. Casino was a bust. Went there three nights and lost everything! However the staff gave 150% for anything we wanted or needed. Very accommodating.Genuine Expedia guest review
"Quick and easy access to downtown"
Clean property with an amazing view of the Arch and and downtown St. Louis. It was fun to watch the traffic on the Mississippi River and ponder the history of that route. We were in town for a St. Louis Rams football game and it was really convenient to hop on the MetroLink and be at the stadium in less than 10 minutes with none of the hassles or expense […] of parking. Staff was very friendly and helpful and the Casino slots really did seem to be loose! Read moreGenuine Hotels.com guest review
Great hotel, good price, a little noisy on river side because of train tacks & trucks. Would stay there again. Very helpful, friendly staff.Genuine Hotels.com guest review
"Great stay just outside downtown"
Overall, it was a great hotel with extremely helpful and courteous staff. It even smelled great! My only disappointment was that the complimentary continental breakfast ended extremely early.Genuine Hotels.com guest review
"Hotel close to Convention Center"
The Casino Queen is a 21 and over only hotel. The hotel is very clean and the staff were more than pleasant and helpful. We were in town on business and this hotel was close to the Convention Center in St. Louis, MO (just over the bridge) and the cost was very reasonable. When booking online you never know if what they say is what you're going to get, […] but in this case we got exactly what was promised. Our room looked out over the Mississippi river and the Gateway Arch, as well as downtown and Busch Stadium. The only complaint we had was with the continental breakfast: you had to eat and drink all in the breakfast area, and there was an employee monitoring guests so as no one would take a cup of coffee or bagel out of the room. It made me feel like I was in detention at school. For an adult only hotel you'd think the adults could be trusted with breakfast. Read moreGenuine Expedia guest review
"Close to City"
It was great learning I could take the Metro train into the city for only a couple of dollars one ride. The Casino itself is not attached to the Hotel so it was nice not to have any noise related to that. I had a view of the Arch out my window, it was fantastic.Genuine Expedia guest review
"THEY WENT OUT OF THEIR WAY TO BE CHEAP"
The breakfast was done with no thought to it and cheap as possible!Genuine Expedia guest review
"Third visit in 2013"
Your check in staff is very friendly and productive. One lady has an outstanding personality. Your breakfast is terrible. Each time we visited, the man came out and said they did not bring donuts this morning. We figure they are being taken by someone. Coffee is fine as is the juice. We like the security of using your room key card to enter the breakfast […] area but when I invite 6 guys and tell them breakfast is included, they laugh at me. So you get an F rating for continental breakfast. Since you have good clientele, security and people who lose money in the Casino you would think you could bring out some good Danish or coffee cakes. The Sevens (spelling) bar is nice and girls are friendly. The Prima Restaurant is great and the young lady that has waited on us the last three times is outstanding. She has a great memory, remembers what you drank, ordered and how your prime rib was cooked the previous times. We requested her for our group of seven, she did a great job and we tipped her very very well. We enjoyed the senior Tuesday and took advantage of the buffet, which was also very good. Your casino is clean and the dealers and workers are excellent. I found quality players at your blackjack table, which was nice to see and we appreciated not dealing with smokers and drunks. Read moreGenuine Expedia guest review
It was great. I have never stayed at a Casino before and I would say it is a great experience.Genuine Expedia guest review
"Perfect place to stay for a Rams game"
Fast check in process, clean rooms, and quiet.Genuine Hotels.com guest review
"Over night stay."
Easy to locate. Very disappointed when we entered the lobby and the over whelming smell of perfumed cleaning agents and the carpets were extremely dirty. When we entered our room dirty carpeting, bathroom floors dirty, window curtains broken and a air conditioner that was the loudest we had ever heard.Genuine Expedia guest review
Only stayed one night, yet housekeeping knocked on our door at 8:06 am. Who does that to a guest that is checking out that morning? Staff otherwise was okay. Shower and surround were very dated in the bathroom. It did have a beautiful view of the Gateway Arch.Genuine Expedia guest review
"away from the hussel but convient as well"
carpet's due for replacement, bed and pillow covers smelled .water had chlorine taste, breakfast wasn't anything to brag about. Nice CasinoGenuine Hotels.com guest review
My golf buddy claimed his bed closest to window had big dip in middle. In looking it appeared to be true. My bed was fine. The prime rib and service at Prime Restaurant in Casino was outstanding. The people at the desk were very friendly, and this is the third time I stayed there. We always booked our reservations through Rene before.Genuine Expedia guest review
My husband and I will never go back. The bed was terribly uncomfortable, and room smelled of musty flowery perfume. The lighting was terrible in the bathroom and shower head was awful.Genuine Expedia guest review
I went to this hotel, because it was centrally located to all the things I wanted to do in St. Louis. I was there to see the football game and the hotel had shuttle service from the hotel to the stadium, which saved me money on parking for the game. The room was amazing for the price and very clean. The staff was very helpful and informative and I enjoyed […] my stay. It was a very pleasant overall experience. Read moreGenuine Hotels.com guest review
very nice hotel...although the breakfast buffet was picked over and not much selection. Would definitely stay here again.Genuine Hotels.com guest review
"Friendly staff and Very Clean"
I read reviews on how this was in such a horrible neighborhood....it's downtown St. Louis! It's a little sketchy in parts as a whole! You should expect that. It was so close walking distance to the arch and football stadium. And the room was nice and clean with a really pillowy soft bed and pillows...my favorite. The staff was really nice too. Breakfast […] is a bit early but overall, reallly great stay. Thank you! Read moreGenuine Hotels.com guest review
This was a clean hotel and great location. The only bad thing was the drunks across from us slamming the doors all night! other than that would stay here again!!Genuine Hotels.com guest review
Clean room and nice service. The location is not bad either!Genuine Hotels.com guest review
Stayed there to go to a football game. The casino view was a view of the side of the building. The staff was no very friendly. I asked for a smoking room and got an attitude and was told there were none left. There is no gift shop in the hotel or casino. The continential breakfast was only doughnuts and cereal. The neighborhood was not very good ei […] ther. Read moreGenuine Expedia guest review
The hotel alright and it was nice that they offer a shuttle to and from games. My main issue was with the bathroom. The shower head did not work properly and there was more water coming from bottom faucet then the actual shower head and the shower curtain seemed to have some stains on it. Also, the toilet did not produce hardly any water in the bowl. […] Those issues only made my stay average. Read moreGenuine Hotels.com guest review
"very pleasant trip"
Stayed at the Casino Queen for a football game St.Louis Rams vs. San Francisco 49ers. The shuttle to and from game was great and easy. 49ers won and no one hassled us. (Big Niners fans) Had fun in the casino. Overall great trip!Genuine Hotels.com guest review
"very nice place"
the room was clean and very quiet .. It was easy to get to any place in east St. Louis or St. Louis you wanted to go. Other casino close by but not as good this one. Couldn't of picked a better placeGenuine Hotels.com guest review
"A room with a view"
Beautiful room and beautiful view of the arch. Only 2 towels in the room for 3 people. Need key to get in elevator and I forgot to bring one and they wouldn't let me up so I had to call my friend to come down and bring a key. Also no safe in the room and no internet.Genuine Expedia guest review
Hotel was nice and clean. Staff was very helpful. It just wasn't close to what I needed to do.Genuine Hotels.com guest review
The stay was great, the room was the cleanest I had ever seen, my husband thought the bed was to hard, it was quite firm, more that a usual Hotel bed.Genuine Hotels.com guest review
This hotel was very comfortable and I was able to sleep. Usually on the first night of a trip I find sleeping difficult but not at this place. Great view of river and city. The people were friendly and helpful. The breakfast was early and got us up and out of there although yogurt would have been nice. The apples and doughnuts were wonderful! There […] was some gunk on the menu but over all our room was clean, maybe the windows could have used some help. My friend and I had a great time there. Read moreGenuine Expedia guest review
Not bad had shuttle to Cardinal game and back.Don't like the fact they have my debit card tied up with a $100 deposit.Must be some seedy characters staying there alot!Genuine Hotels.com guest review
Very happy with the room and the beds were comfortable, Very quiet and felt very safe. This is my second stay here and I am definitely going to stay again.Genuine Expedia guest review
"Great for a Girl's Night Out!"
We came to town for a bachelorette party and since there was a Cardinals game in town everything downtown was booked or way out of our price range. I hadn't been there in years and I was surprised how much it had changed. It's a little hard to get to but it provided easy access to Laclede's Landing and taking the Metrolink was cheaper than a taxi. We […] gambled a little but it was nice because the casino was not smokey. We talked about doing another girls' weekend there soon. Read moreGenuine Expedia guest review
Just OK. Beds were not comfortable. AC ran all night long. Room was clean but nothing special.Genuine Expedia guest review
WHEN I BOOKED OUR ROOM, I WAS TOLD THAT A BREAKFAST BUFFET WAS INCLUDED. A CONTINENTAL BREAKFAST FROM 6-8AM WAS WHAT INCLUDED. I EVEN ASKED THE PERSON WHO BOOKED MY RESERVATION IF IT WAS A CONTINENTAL BREAKFAST, AND WAS TOLD IT WAS A BUFFET, SO WE WERE VERY DISAPPOINTED ABOUT THIS AND DIDN'T GET UP IN TIME FOR CONTINENTAL BREAKFAST. SO PLEASE INFORM […] WHOMEVER IS MAKING RESERVATIONS THAT THEY ARE GIVING THE WRONG INFO TO CUSTOMERS! IT WOULD HAVE BEEN NICE IF THE CONTINENTAL BREAKFAST WENT LATER THAN 8AM TOO. WE DID APPRECIATE THE SHUTTLE TO AND FROM BUSCH STADIUM AS THERE IS ALOT OF ROAD CONSTRUCTION GOING ON IN THAT AREA. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Very nice hotel, close to everything and the train was only steps away, so you didn't even need your car..was able to shop, eat, take in a game and then come back and have the casino steps away..will stay here again..Genuine Expedia guest review
Great stay...friendly staff...clean and convenient to baseball! Note: watch you shins on the bed frames. They look nice, but dangerous after a night in the casino!Genuine Hotels.com guest review
We had booked a room here at last minute. Thinking we missed the opportunity to get a room within walking distance to the Gateway Arch, decided on staying at Casino Queens due to the lower rates. Booked a room facing the casino, Arch view was higher rate. We arrived on our Harley, hot and tired, but was greeted with very friendly staff, asked how we […] were and welcomed us to St Louis. She said since it was our first time there, she upgraded us to a King ste and a 5th floor view of the Gateway Arch. I was stoked and couldn't wait to get up to the room. The view was fantastic! The view at night was great. The best view was waking up as the sun was rising and the reflection on the Arch was gorgeous! Thank you! Read moreGenuine Hotels.com guest review
"Has some issues but nice location and not grungy"
It is at a Casino, so service was expected to be hit-or-miss, however they were in general friendly and helpful. I'm fairly sure our room had been a smoking room at one time and converted. Heavy smell of perfume at first and then I woke up with a dry cough (mild asthma) that I never get unless I've been in a smoking room for a long time. Bed was a stiff […] spring mattress which some might like but I personally do not. View of the Mississippi and Gateway Arch were very nice and there is a tram/trolley that stops at the parking lot for quick and easy transport to downtown St. Louis and the trolley was a clean and safe environment unlike some subway/trolley systems. They claim to only have wifi in the lobby and were reluctant to give the password when we called (but would freely give it if I were lounging in the lobby). However my iPad picked up signal pretty well from the 4th floor. We were pretty close to the center of the hotel so the outer edge rooms probably won't get the wifi but it was a nice free bonus. Read moreGenuine Hotels.com guest review
Stayed for one night..lady at the desk was very pleasant..have never stayed in a room where the front desk calls and asked if you need anything and if the room was ok..the room was very clean and staff was very pleasant. Would stay again and would recommend.Genuine Expedia guest review
I had a really nice stay, staff was friendly, clean hotel,could add a few more choices for breakfast. But other wise, very nice.Genuine Hotels.com guest review
"Hotel/Casino across from Gateway Arch"
It's an all adult hotel was nice. Beds were comfortable. Continental breakfast was lacking but it had the basics. It was across the river from the Gateway Arch, close enough to Downtown, Laclede Landing, etc. without all of the hustle and bustle. If you wanted to use it, the Metro was available right close to the hotel. The food at the Sevens was good, […] and the service was great. There was a nice weight room and a real nice heated pool. We felt safe there, too. Our only complaint, and we hate to complain, would be the very limited continental breakfast. I think they probably do that to encourage you to eat at the casino. There are 3-4 restaurants in the casino. Read moreGenuine Expedia guest review
Bad part of town,bed awful,ad no WiFi in room.Genuine Hotels.com guest review
"my stay at the casino hotel"
the hotel was great the staff was very frendly was great location to the metro and attractions.would stay again.Genuine Expedia guest review
Very nice hotel for the price. For us the added bonus was having a hotel shuttle pick us up after the ballgame to bring us back to the hotel. Security was really nice, first hotel I've been to where you had to use your room key to start the elevator.Genuine Expedia guest review
"Good View of the Arch"
We chose this hotel because of location next to casino and views of the Mississippi and the Arch. Both were right on the money. Room and especially the bathroom were very clean. Included continental breakfast was underwhelming, hey at least, we could grab coffee, fresh fruit, cereal--better than hotels that offer nothing.Genuine Expedia guest review
Went to Cardinal baseball games. Convenient location with a free shuttle to and from the stadium. Everything was great except had to ask to have continental breakfast items replenished.Genuine Hotels.com guest review
Definately would stay there againGenuine Hotels.com guest review
"Better than expected"
Very courteous staff, clean facilities. Offered shuttle service to Busch Stadium but there was a big accident on the bridge so had to use the Metrolink which is right next to the hotel and drops off right at the stadium. Casino itself is pretty good also!Genuine Expedia guest review
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