English (United States)
Go to the Hotels.com home page

Book online or call 866 538 1312 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
  • Hotels
  • United Arab Emirates Hotels
  • Al Ain Hotels
  • Mercure Grand Jebel Hafeet Al Ain Hotel
  • All hotels in Al Ain, United Arab Emirates
All hotels in Al Ain, United Arab Emirates
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain

24.10356, 55.75163
4 stars
Al Ain Abu Dhabi, Al Ain, 000000 United Arab Emirates ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $60
available on 05/24/13
Price Match Guarantee
4.0 58 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain to:

    Close popup

    Email "Mercure Grand Jebel Hafeet Al Ain Hotel" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent Mercure Grand Jebel Hafeet Al Ain Hotel to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    • Need help? Our experts can call you

    Map

    Mercure Grand Jebel Hafeet Al Ain Hotel
    View Mercure Grand Jebel Hafeet Al Ain Hotel on a map

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 800-246-8357

    Landmarks near Mercure Grand Jebel Hafeet Al Ain Hotel

    • Wadi Adventure Hotels - Al Ain 1.9 miles
    • Jebel Hafeet Hotels - Al Ain 4.2 miles
    • Higher Colleges of Technology-Al Ain Men's College Hotels - Al Ain 5.3 miles
    • Al Ain Zoo Hotels - Al Ain 5.4 miles
    • Higher Colleges of Technology-Al Ain Women's College Hotels - Al Ain 5.6 miles
    • All landmarks in Al Ain

    Nearest hotels to Mercure Grand Jebel Hafeet Al Ain Hotel

    • Hilton Al Ain
      4.0 stars
      7.5 miles from Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    • Danat Al Ain Resort
      5.0 stars
      8.0 miles from Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    • Ayla Hotel
      4.0 stars
      8.1 miles from Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    • City Seasons Hotel Al Ain
      4.0 stars
      8.4 miles from Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    • Al Buraimi Hotel
      3.0 stars
      11 miles from Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain

    Explore the world

    • Hotels with Gym in Cave City
    • Hotels in Alexandra Headland
    • Cheap hotels Seymour
    • Hotels in Sanssouci Park
    • Hotels in North East
    • Buffalo Grove accommodation deals
    • Hotels in Sanya
    • Subang Jaya hotels
    • Cheap hotels Recklinghausen
    • Hotels in Bergen Aquarium
    • Palau de la Generalitat de Catalunya hotels
    • Prince Frederick hotel deals
    • Hotel in Coventry
    • Accommodation in Keller
    • Cheap hotels in Varese
    • Hotel Video

    Overview of Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain

    Location.
    Situated in Al Ain, Mercure Grand Jebel Hafeet Al Ain Hotel is a family-friendly hotel in the mountains and close to Wadi Adventure. Additional area attractions include Al Ain Zoo and Jebel Hafeet.

    Hotel Features.
    Mercure Grand Jebel Hafeet Al Ain Hotel has outdoor tennis courts, an outdoor pool, and a health club. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). This 4-star hotel features business amenities including a business center, a meeting/conference room, and limo/town car service. This family-friendly hotel offers a restaurant, a coffee shop/café, and a poolside bar. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a children's pool, a rooftop terrace, and a spa tub. Onsite parking is complimentary.

    Guestrooms.
    Rooms feature balconies with mountain or pool views. The 124 air-conditioned guestrooms at Mercure Grand Jebel Hafeet Al Ain Hotel include minibars and safes. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with LCD televisions with satellite channels. All accommodations provide desks, complimentary weekday newspapers, and direct-dial phones with voice mail. Bathrooms offer bathtubs, scales, bidets, and makeup/shaving mirrors. In-room coffee/tea makers and complimentary bottled water are provided. Additional amenities include hair dryers and windows that open. In addition, amenities available on request include in-room massages, irons/ironing boards, and hypo-allergenic bedding. Housekeeping is offered daily.

    Image of Mercure Grand Jebel Hafeet Al Ain Hotel, Al Ain
    4.0 out of 5 Excellent (58 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great views from this mountain top location but you must dine there and the resaurant is expensive. by a Hotels.com guest on 02/01/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $60
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe room with 1 double bed

    Deluxe Room with 2 single beds

    Presidential Suite With 1 King Size Bed

    Deluxe Suite With 1 Double Bed

    Executive Suite with 1 queensize bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Caters to couples
    • Caters to families
    • American Express
    • Diners Club
    • MasterCard
    • Visa

    Amenities

    • General
    • Garden
    • Gift shops or newsstand
    • Poolside bar
    • Pool table
    • Restaurant
    • Shopping on site
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Swim-up bar
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Coffee shop or café
      • Elevator/lift
      • Luggage storage
      • Number of floors - 4
      • One meeting/conference room
      • Outdoor tennis courts 2
      • Rooftop terrace
      • Snack bar/deli
      • Tennis on site
      • Total number of rooms - 124
      • Waterslide
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathroom phone
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Bathroom scale
      • Bathtub only
      • Bidet
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding in room
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Mountain view
      • Multi-line phone
      • Pool view
      • Satellite TV service
      • Sewing kit
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Sauna
    • Security guard
    • Shoe shine
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Children's club
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Free parking
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    LE BELVEDERE - This restaurant serves breakfast, lunch, and dinner.

    EDEN ROCK/ON TERRACE - Overlooking the pool, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required in the winter.

    24-hour room service is available.

    Recreation

    Outdoor tennis courts and a health club are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a steam room.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Bird watching on site
    • Boating nearby
    • Boat launch nearby
    • Golfing nearby
    • Golf - miniature on site
    • Hiking/biking trails on site
    • Horse riding/rental nearby
    • Ice skating nearby
    • Mountain biking on site
    • Playground on site
    • Racquetball/squash on site
    • Rowing or canoeing nearby
    • Running track/path on site
    • Swimming on site
    • Table tennis on site
    • Volleyball on site
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Buffet breakfast fee: AED 75 per person (approximately)
    • Fee for in-room high-speed Internet (wired): AED 30 (for 60 minutes, rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Al Ain, United Arab Emirates
      of
    24.10356, 55.75163
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    welcomerewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Wadi Adventure - 1.9 miles

    3.0+ mi

    • Jebel Hafeet - 4.2 miles
    • Higher Colleges of Technology-Al Ain Men's College - 5.3 miles
    • Al Ain Zoo - 5.4 miles
    • Higher Colleges of Technology-Al Ain Women's College - 5.6 miles
    • Sheikh Khalifa International Stadium - 7.1 miles
    • Al Ain Museum - 7.9 miles
    • Al Ain, United Arab Emirates (ZVH-Al Ain Bus Station) - 8.4 miles
    • City Centre Al Ain - 8.6 miles
    • Al Ain Golf Club - 8.6 miles
    • United Arab Emirates University - 8.8 miles
    • Al Ain, United Arab Emirates (AAN) - 12 miles
    All hotels in Al Ain, United Arab Emirates
    Reviews
    • All (58)
    • Business (1)
    • Romance (5)
    • Family (11)
    • Friends (6)
    • Other (35)
    4.0 / 5
    Excellent

    Score breakdown (from 58 reviews)

    • 5.0
      (20)
    • 4.0
      (22)
    • 3.0
      (13)
    • 2.0
      (2)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      3.8
    • Comfort
      4.0
    • Condition
      4.0

    Reviews: Overall

    • <Previous
    • Page 1 of 2
    • Next>
    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great views from this mountain top location but you must dine there and the resaurant is expensive.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Great Place for a Getaway!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed a fabulous stay. The staff were extremely helpful and generous with their time. We will truly book another stay on the mountain at Mercure.
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Not what I expected!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      3.0
    I was not impressed considering I had read some good reviews and asked around about it. The service was terrible and I called for room service 3 times and they never showed up. I had booked on the site but when I asked on extending for one night the price was tripled. The food was also pricey and not that great. I really think breakfast should be included […] in the price. If you are passing by try it but don't expect too much. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Maria
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Stunning Location on top of a mountain"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    What a beautiful hotel, in a stunning location. I have already recommended it to many people, it really was a great get away from Dubai just for one night, the rooms were spacious and relaxing the dining facilities were really good, they have mini golf!! and 3 water slides for big kids like myself. Not only that, they are situated close to Wadi Adventure, […] the new water park for white water rafting and kayaking. Brilliant!! They only thing I would improve on, would be including breakfast in the price, and having wifi in the room. That would make things easier. Read more
    Genuine Expedia guest review
    Other trip
    Jul 12, 2012
    CK
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "A very nice hotel sitting on top of the mountain"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Outstanding location on top of the highest mountain in the area, friendly staff, had difficult time locating the hotel
    Genuine Expedia guest review
    Other trip
    Mar 5, 2012
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Good Weekend Break At Al Ain"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    If you are living and working in Emirates, a weekend stay at Grand Mercure is a good change. All in all it was a good experience but the at the rate I bought the stay for Grand Mercure doesn't include breakfast which came as surprise.
    Genuine Expedia guest review
    Other trip
    Dec 5, 2011
    Pavan Y
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Nice view and attractions for kids"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice view from top of mountain. Especially the sunset. was beautiful. Kids enjoyed the swimming pool and the slider. People were kind. The location of hotel is far from the town center. Because there are no indication/sign board on the road, it took two hours to find the hotel.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2011
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Great Time at the Jebel Hafeet - Mecure"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Our family has a great August get away night at the Mecure. The evening was suprisingly nice and we sat outdoors and enjoyed the music, food and the review for several hours. Pool is nice and there are different pool options for the kids. Rooms are a little small, but have a nice view if the weather is clear. The summer rate was great.
    Genuine Expedia guest review
    Other trip
    Aug 30, 2011
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    1.0 / 5
    Poor
    "Jebel Hafeet"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Arrived 6:20pm and my room still was not ready. I had to wait an additional 30 more minutes. They would not offer ANY complimentary services to show their apologies. Not even a free cup of coffee for the 30 minutes I had to wait in the lobby. Breakfast buffet there was no omelette bar...so rubbery eggs and I asked for tobasco sauce and they said they […] did not have any. Guess what? Walk 30 feet out of the restaurant to the lobby snack area and what's sitting on the tables? You guessed it. Tobasco sauce! The next day none of my keys worked to get the elevator to work,and the keys did not work for the room either. Bed mattress needed to be changed. Nothing worse than sleeping on a bed and the middle of the bed is saggy. Not a good stay and the food is terribly over-priced. $3.80 for a can of coke? Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2011
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "A full featured mountain top RESORT at reasonable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    price. EXCEPTIONAL 40 MILE VIEW IN ALL DIRECTIONS ON THE PEAK OF A GREEN OASIS IN THE DESERT !! Each amenity is priced accordenly, so you can select how you wish to spend you vacation. The staff was most accomadateing
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2011
    RICH L
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Perfect weekend getaway!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really can't wait to go back to this hotel. It was our last resort during a busy holiday week and we chose it over other hotels in Al Ain because it was on a mountain. It was a fun adventure getting to the top and enjoying the views. But we were treated like royalty, the food was excellent, both room service and the buffet and we met people from […] everywhere. We definitely plan to go back and enjoy long weekends there!! Read more
    Genuine Expedia guest review
    Other trip
    Dec 1, 2010
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "UAEDrive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ver pleasant surpise...great staff especially in the dinning area.
    Genuine Expedia guest review
    Other trip
    Nov 24, 2010
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "good quality hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A little bit far from city centre but at the top of a mountain, good climate, quality service, good foods.
    Genuine Expedia guest review
    Business trip
    Aug 12, 2010
    Yigit M
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Jul 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Pleasant weekend break"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Well, we knew where we are going: perfect location almost at the top of Jebel Hafeet, excellent facilities, comfortable rooms, good food. The only drawback was that the main light in our bathroom broke in the evening - when all of us were in the room, and it took about an hour for maintenance team to rectify the problem.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Alex P
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "so nice place"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    i wish to go again and again
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Nice location but the hotel need some renovation."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is nice located on the mountain around 30 min driving from Al Ain centrum. It's a shame that they only have one restaurant open in the evening, and that is the buffet restaurant. It has ok food but it would be nice with a choice if you stay longer than 1 night. We found it too long to drive to example Rotana hotel in the centrum witch has […] a big choice of good restaurants. The rooms are clean but looks very old and outdated, specially the bathrooms. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "A true desert oasis!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A bit hard to find in the dark, hotel should promote that it is hill top! Other than this we had an absolutely superb time. Food at the hotel was amazing, recreation facilities added to a great travel experience. Not too far from Al Ain, having our own car made travelling around easy. I would recommend this hotel to anyone.
    Genuine Expedia guest review
    Other trip
    Jan 23, 2013
    Aaron
    GB

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    S N SAHAI
    IN

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Average Hotel with a Great View"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The only reason I would suggest this hotel is for the view. Its on top of the mountain and has a great view of Al Ain. Apart from that the hotel needs a makeover. The rooms are slightly small with basic facilities. For dinner, there are only buffets in all restaurants and you cannot order anything which I find disappoint as the food being served in […] the buffet was nothing great. The buffet costs AED 125 which was no worth it for the food being offered. The best option is to order room service which was probably the best food option in the hotel. They have a few entertainment options such as mini gold, squash, and table tennis which was great. The hotel is quite small, so I suggest staying in another hotel somewhere in Al Ain and visiting this hotel just for a drink and the view. Nearby attractions include, Wadi Adventure and Al Ain Zoo. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    KB
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Beautiful views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This is a unique location with amazing views and friendly staff.
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2012
    Brenda
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2012
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Hotel jabel hafeet entertainment"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    very poor in restaurant. restaurant needs a facelift and a better choice of live entertainment as it is in a remote location. The trio group were poor. in addition the check out process was very slow, over 30 minutes to do clearance. Otherwise enjoyed the stay thank you
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    GB

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "The journey and the view are worth the trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We received a warm welcome at the door, after the magnificent views on the drive up. The room was comfortable, a shame the hotel designers didn't make the most of the views, as the room's windows and balcony are very small. Helpful advice from the concierge about getting to the camel market, which was a very interesting experience.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    AU

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "great overiew - that´s it!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      4.0
    The one and only hotel at the top of the jebel hafeet is a good 3 stars hotel... first we booked a room for two adults and two children - we got one room with two SINGLE-beds!!! No additional kid-beds are available... absolute disaster! The adults e.g. were 181/193cm high - so it was absolut not comforable to sleep in a single bed together with a e.g. […] 10years kid... The breakfast was not included - we ordered for a lot of money the breakfast for us - good but not excellent. The promoted summer bob slide was closed. The table tennis table was placed exact on a wall???? The work-out center was not opened for children. The used room-entry-cards are absolute bad stuff - we had to re-animate the cards each morning and evening at the reception. Sometimes twice: You try the elevator with the entry-card - not working. Going to the reception, re-animate -return to the elevator, few minutes later at the room-door the card is not working - back to the elevation, down to the reception........ ohhhhh my god... We tried it with five different cards!! And the service people mentioned us, that they don´t have problems with this system. Hä? Read more
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    A Traveller

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "It's nice hotel but"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The food quality is not good and it's expansive . I visit the hotel many time but it's still the food quality is same .I like the service and the staff are friendly . Nice swimming pool . Yes also the bed is not comfortable , when you wake up on the mooring you feel back pain .and you must call to get the news paper
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2011
    Mohd M
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Hotell up in the mountain"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is up (9 km) in the mountain but you can easily drive up there.Very nice view from the hotells rooms and from the restaurants. It shows that the hotels is over 20 years old but everything is top clean! We where here when it was sweaty summer in U.A.E and it was really nice and dry weather up in the hotel. and we really enjoyed the climate. […] Nice pool area with water slides for the kids and excellent play area both in and outside for kids too. They also had helpful and very pleasant personnel. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2011
    A Traveller

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Jebel Hafeet"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Stayed 4 nights - On arrival at 5pm the room was not available but we were provided with free refreshments. Other guests were waiting as well and a sense of disorganisation was felt. Rooms are sparsely furnished All prices are subject to another 16% making things overall quite expensive for a Hotel such as this one. Find it a joke that even UAE residents […] are charged the tourist tax! Other countries have separate prices for Residents and Tourists which is fair enough... Read more
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2011
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "super"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2011
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Mercure Al Ain - Great apart from the Food!"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The location is superb with the views and breeze at the top of Jebel Hafeet Mountain. Clean and comfortable with good rooms (huge excellent bed, good TV and channel selection, great shower pressure). Towels and soap need upgrading. However, for a 4 star UAE Hotel, the Food and Beverage was VERY average. Breakfast and Dinner buffets were boring, unimaginative […] with little choice or finesse. Restaurant atmosphere was clinical with no hint of welcome from staff. Bar / Lounge has nothing to recommend it at all. Very loud and bad live band and the place was always empty... not surprising really!! Pool Terrace with light-meal service was actually very nice with great views, breeze, attentive service and good food although rather pricey. Nice pool although the surrounding tiling could use some maintenance. All in all, a nice getaway stop but go and find dinner down the mountain in the town. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2011
    A Traveller
    IE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "The hotel Mercure AL AIN"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    nice room overlooking the swimming pool and very nice view. We enjoyed to have dinner outside on the terrace.Just a little bit noisy in the morning because a work in the building under construction near the hotel
    Genuine Hotels.com guest review
    1 night romance trip in May 2010
    Jacqueline C
    IE

    The following reviews were posted by Hotels.com guests from other countries

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "تجربة جيدة"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    جيدة
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    AE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "sehenswerte Umgebung"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Architektonisch auffallend schönes Hotel. Schöne Poollandschaft. Hotel befindet sich auf einem Berg mitten in der Wüste. Nach Al Ain sind es zwar ca. 30 km zu fahren, aber der Weg lohnt sich!
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    Christoph
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Alles super!
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    very good
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Mohamed
    AE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Außergewöhnlich schöne Hotellage"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Einzigartige Lage, sehr freundliches Personal, zuvorkommender Service, sehr gepflegte Poolanlage
    Genuine Expedia guest review
    Other trip
    Dec 14, 2012
    A Traveller
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    AE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Dineren met uitzicht op Al Ain"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    De incheckprocedure nam nogal wat tijd in beslag. Het gebruik van de lift was met behulp van je kamersleutel maar het was handig geweest als dat werd uitgelegd. Zwembad was prima. Ligstoelen en handdoeken aanwezig. Kwaliteit van het diner was prima.
    Genuine Expedia guest review
    Other trip
    Oct 18, 2012
    Mirna
    NL

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Schoen wenn man Zeit hat"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Das Hotel liegt sehr schoen in (auf) den Bergen, mit einem schoenen Blick auf die Stadt. Allerdings braucht man dementsprechend lange, um in die Stadt zu kommen. Temperaturen waren bei meinem Besuch (August) dort oben deutlich angenehmer als in der Stadt. In den Zimmern gab es leider KEIN WLAN, und auch das (kostenpflichtige) LAN hat 3 Tage lang nicht […] funktioniert. Freies WLAN in der Lobby war aber ok. Zimmerservice wurde an einem Tag "vergessen", dann aber schnell nachgeholt (allerdings nur mit 90% Qualitaet ;-)). Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "Hôtel intéressant mais ..."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Quel désespoir pour cet hôtel dont nous attendions du bien. Nous avons trouvé l'hôtel sympa mais ... Le service n'est pas à la hauteur. Personne ne fait attention à nous lors du repas, pas de personne pour demander une infos. La nourriture du buffet était horrible. Et les plateaux repas qui trainent deux jours dans les couloirs des chambres par terre […] ... Bref, dommage. L'endroit est superbe mais l'hôtel n'est pas top. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2012
    A Traveller
    FR

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "un hotel de luxe enfin accessible"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Cet hotel mercure est peut-etre un peu éloigné du centre ville mais la route en vaut la peine...Le confort et l'environnement sont exceptionnels.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    FR

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "belle endroit"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    un emplacement extraordinnaire et certainement unique dans les Emirats. La clientèle familiale avec beaucoup d'enfants, fait que l'environnement est un peu bruyant, mais il faut quand même y aller.
    Genuine Expedia guest review
    Other trip
    Feb 29, 2012
    Charlie
    FR

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    2.0 / 5
    Fair
    "Hoch oben auf dem Jebel Hafeet"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Das Mercure Jebel Hafeet liegt oben auf dem höchsten Berg des Emirats Abu Dhabi. Die Aussicht und das Hotel sind wirklch klasse. Das einzige Problem ist, dass eine Autofahrt ins Stadtzentrum von Al Ain ca. 30 - 45 Minuten in Anspruch nimmt. Mal eben kurz zum Essen oder zum Supermarkt geht daher nicht. Die Preise für Essen und Getränke im Hotel sind […] dementsprechend hoch. Read more
    Genuine Expedia guest review
    Other trip
    Jan 10, 2012
    Torsten
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    3.0 / 5
    Good
    "great overiew - that´s it!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      4.0
    The one and only hotel at the top of the jebel hafeet is a good 3 stars hotel... first we booked a room for two adults and two children - we got one room with two SINGLE-beds!!! No additional kid-beds are available... absolute disaster! The adults e.g. were 181/193cm high - so it was absolut not comforable to sleep in a single bed together with a e.g. […] 10years kid... The breakfast was not included - we ordered for a lot of money the breakfast for us - good but not excellent. The promoted summer bob slide was closed. The table tennis table was placed exact on a wall???? The work-out center was not opened for children. The used room-entry-cards are absolute bad stuff - we had to re-animate the cards each morning and evening at the reception. Sometimes twice: You try the elevator with the entry-card - not working. Going to the reception, re-animate -return to the elevator, few minutes later at the room-door the card is not working - back to the elevation, down to the reception........ ohhhhh my god... We tried it with five different cards!! And the service people mentioned us, that they don´t have problems with this system. Hä? Read more
    Genuine Hotels.com guest review
    Other trip
    Jan 8, 2012
    A Traveller
    DE

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "Super udsigt"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Fed udsigt fra alle værelser
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    A Traveller
    DK

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    5.0 / 5
    Outstanding
    "Auf einer Rundreise durch VAR super"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Liegt ca 900m über der Stadt Al Ain. Ideal für eine Übernachtung auf einer Rundreise. Kein Ferienhotel.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    CH

    Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
    4.0 / 5
    Excellent
    "|Mercure Grand Hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice location, nearly on top of the mountain, with some nice things to do, like mini golf and a large pool with slides
    Genuine Expedia guest review
    Other trip
    Sep 17, 2011
    Mieke b
    NL
    • <Previous
    • Page 1 of 2
    • Next>

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Al Ain, United Arab Emirates
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us
    Al Ain Rotana - Al Ain - Al Ain >
    • Top Destinations

      • Hotel in New York
      • Hotel in Las Vegas
      • Hotel in Chicago
      • Hotel in San Francisco
      • Hotel in Washington
      • Hotel in Boston
      • Hotel in San Diego
      • Hotel in Orlando
      • Hotel in London
      • Hotel in New Orleans
      • Hotel in Los Angeles
      • Hotel in San Antonio
      • Hotel in Paris
      • Hotel in Seattle
      • Hotel in Atlanta
      • Hotel in Philadelphia
      • Hotel in Austin
      • Hotel in Atlantic City
      • Hotel in Rome
      • Hotel in Myrtle Beach
      • Hotel in Dallas
      • Hotel in Houston
      • Hotel in Denver
      • Hotel in Miami
    • Change language

      • Mercure Grand Jebel Hafeet Al Ain Hotel - Αλ Άιν
      • Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al `Ayn
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Аль-Айн
      • 메르쿠르 그랜드 제벨 하피트 (Mercure Grand Jebel Hafeet Al Ain Hotel) - 알 아인
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Аль-Аин
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain, Uni Emirat Arab
      • Mercure Grand Jebel Hafeet Al Ain Hotel — Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel – Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel
      • Mercure Grand Jebel Hafeet Al Ain Hotel - אל-עין
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - العين
      • Hotell Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel – Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - 艾恩
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • メルキュール グランド ジェベル ハフィート (Mercure Grand Jebel Hafeet Al Ain Hotel)
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel in Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Thành phố Al Ain
      • Mercure Grand Jebel Hafeet Al Ain Hotel - Al Ain
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none