Good place to spend the night before catching an early flight in the morning. The shuttle to the airport was right on time and because we left before breakfast, they had brown-bag breakfast for us.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport I am glad to hear that you enjoyed your stay at our Holiday Inn Express Manchester-Airport. Hope to see you return in the near future!
The hotel is hard to find, so go past the Fairfield Inn and keep looking on that side. Once there, I thought it was fine. The desk staff seemed a bit distracted by personal phone calls when I checked in and when I went to check out, not present. During the check in period I got the impression the staff was helping the male manager dodge phone calls […] from a woman, which was WAY too much information for me. Not professional. The most pleasant surprise was the breakfast, which is far from minimal. Some type of eggs and breakfast meat every day, biscuits and gravy, cereal, warm cinnamon rolls, pastries, toast, bagels, juice, etc. There was even a pancake machine. I was intrigued enough to try it, although not very successfully, however the food staff turned up immediately, very concerned, determined to fix it - I didn't have time to wait around, but that was impressive. There was a little pantry of snack foods for sale. The room was nice enough, plenty of towels, clean, with a cute arrangement of toiletries. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for taking the time to review your stay at the Holiday Inn Express here in Manchester, NH. We regret to hear that the front desk staff seemed distracted at check in and sincerely apologize for their lack of professionalism. We strive for 100% guest satisfaction and excellent customer service. We are glad that the room and amenities were too your liking, and that the breakfast exceeded your expectations! We hope to see you back in future.
"Comfortable, Clean, & Homey"
Great! Very clean. Staff was nice & accomodating. Beds were large & very comfortable. Would stay again. Only one negative thing: the coffee was terrible. I just can't start my day without a good cup. I will bring my Green Mountain Coffee from home next time.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Just wanted to thank you for your recent stay here at the Holiday Inn Express! So glad you were able to experience our warm Holiday Inn Express hospitality. We apologize that our coffee was not to your liking. We hope to see you again soon!
Very convenient and the price was right.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for your comments! Safe travels :)
"Great staff - Very clean and dog-friendly hotel"
Great experience. Very clean and comfortable. Friendly staff.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for taking the time for the great review and hope to see you at again soon here at the Holiday Inn Express!
Very nice, except the hot tub was filthy.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for your feedback of your recent stay with us at the Holiday Inn Express here in Manchester NH. I understand that you encountered an opportunity regarding the cleanliness of our hot tub, and I sincerely apologize. This is one of the areas that are monitored multiple times a day to ensure safety and satisfaction for our guests. I’m so sorry that we were unable to meet your expectations and based upon your review I am actively participating with our maintenance staff to ensure this does not happen again. I hope that you will consider staying with us in the future. Thank you again, I appreciate your honest feedback.
"An extremely pleasant experience."
Desk clerk smiling, friendly, polite, and efficient. Room super-clean and comfortable. Everything where it should be. Breakfast awesome. Check in/out fast. Allows pets. I wish I needed to be in Manchester more often so I could stay here a lot! One of the best hotels I've ever stayed in.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport I want to personally thank you for your gracious comments about your recent stay here at the Holiday Inn Express in Manchester. I am very happy you found our hotel to your liking and enjoyed everything we have to offer. Hope to see you again real soon!
We have stayed here several times. Each was a satisfying experience, from check-in through departure. Pleasant friendly staff; clean, quiet, and comfortable rooms, an a well-stocked complimentary breakfast in the morning make this facility a great place to stay when in Manchester. As a bonus, the hotel is easy to access off the highway, has close proximity […] to the Mall, and is only minutes away from the airport. They do offer shuttle service however we have not used it so far. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport I am happy to read the comments about your recent and past stays, and I’m glad to hear that you found the location and amenities of our hotel to your satisfaction. Please feel free to make use of our shuttle. The front desk would be more than happy to share with you all of the locations the shuttle runs to, and arrange a drop off and pick up for you. Safe travels.
"for me, always fine @ HIE"
our stay there was fine as always. I often travel to southern NH as family in the area. Stay here for 2 reasons, they are pet-friendly, and the breakfast is as good as you'll get for a continental breakfast. Will stay there again and again and....Genuine Hotels.com guest review
"warm, friendly staff"
The front desk staff are went out of their way to make our stay better. While they seemed to be a bit short staffed upon check-in, the one woman who was there handled customers, answered the phone and all else with a smile on her face and a warm pleasant attitude. I would stay there again any time. Loved the breakfest!Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Carrie, thank you for your gracious comments about your recent stay at the Holiday Inn Express. I’m glad to hear that our staff wasn't anything short of efficient and friendly, as they should be. We hope to accommodate you again soon.
"Seems to good to be true!"
We used this hotel so we could park and fly the next morning. We were told when we got to the hotel that we couldn't park here anymore because there was a snow storm coming in. The front desk staff was awful, didn't great us, took several minutes for anyone to come to the front desk, and didn't care to help us with a problem of parking our car. The […] so called "shuttle" they have was ready for us in the morning however when we got back mid day no shuttle was available....so a cab was call - what a creep. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Ken, thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry that you were not 100% satisfied with your stay. We appreciate your comments and are continually working to improve our guest experience. We hope you will continue staying with us in the future.
"Very positive experience"
Everything about this hotel was great. All of the employees were friendly and helpful. The room and bathroom were very clean. The breakfast included eggs, bacon, biscuits, pancakes and more. It is close to everything in Manchester, but located on a side street so it was still quiet.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for your kind words and we really hope to see you the next time you are in Manchester.
The stay was great. The hotel was very accommodating with switching our room when we entered and their was a unpleasant smoke smell. Great spot, right next to the mall and close to downtown Manchester.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for taking the time to review the Holiday Inn Express Manchester-Airport. We are glad that our location was to your liking and I sincerely apologize for the smoke smell in your original room. We monitor and charge for any smoking in our 100% non-smoking hotel. This issue has been addressed with the housekeeping staff. I’m glad the front desk was able to accommodate you efficiently and we hope that you will continue to stay with us again soon!
"Right near the Mall of New Hampshire"
Room was spacious, we traveled with 2 teenagers and no one got in anyone else's way. Pool area and hot tub were terrific. Fireplace in lobby was so warm and toasty. Breakfast was filling.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport Thank you for taking the time to give us a great review. We are thrilled that you were satisfied with your stay, and hope to exceed your expectations again on your next trip. Safe Travels!
"recommend when passing through Manchester"
Overall hotel was clean and desk staff very friendly. Housekeeping staff did not acknowledge us in the halls. Noticed some papers etc on floor behind tv stand that were not from our visit. Would stay again.....nothing too overt.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Manchester Airport We appreciate you taking the time to review our hotel. I sincerely apologize for the poor behavior shown by our housekeeping staff, this will certainly be addressed. Otherwise, I’m glad you found our location and amenities to your liking. Safe travels.
"close to MHT"
The staff was very friendly. The hotel was clean, comfortable, and close to MHT. They provided a free airport shuttle. This is not a vacation destination but a convenient airport hotel for before or after a flight. I will stay here again.Genuine Hotels.com guest review
"Very Nice Hotel"
Very nice staff, very clean room, nice sized room! I only stayed there at night while visiting with family during the day. Came back every evening to a very clean room! From what I could see, the hotel is maintained very well. Only negative is that the rooms are not sound proof from room to hallway. There were kids running up and down the hall being […] quiet loud. I could not hear anyone next door...maybe noone was in that room. But, a very nice place to stay. Shuttle quits after 1am. I needed it at 2am from the airport. The hotel paid for a cab. I would stay here again. Read moreGenuine Hotels.com guest review
"Family trip to Manchester"
We were delightfully surprised at this hotel. It's right off of I-293, has a great buffet breakfast, and the staff couldn't have been nicer.Genuine Hotels.com guest review
"Haven from the storm"
Our stay coincided with a huge snowstorm and a resulting full hotel. The staff was incredibly busy with cancellations, new inquiries, special requests, and such. Through it all they were polite, helpful, efficient and thoughtful. We had a room of children over our room, and they sounded like they were playing football and bouncing on the beds The front […] desk happily and quickly relocated us to the top floor and a quieter location.The pool and hot tub were deliciously warm, clean and inviting. the hot breakfast was excellent - and they were quick to restock eggs, bacon, sausage, etc. as they gotten eaten up.Hooray for the cinnamon rolls! We will defiitely plan to stay there again when our route warrants it. Read moreGenuine Expedia guest review
"Overnight between flights"
Wish breakfast was served a little later. Coming in on a late flight I wanted to sleep a bit later.Genuine Expedia guest review
"Great Service Experience"
Hotel was very conveniently near the airport and other shops and stores. Plenty of options to go out for dinner, etc. The lady checking us in (Robyn) though went above and beyond service wise. There was a kids hockey tourney in the area and the hotel was filled with kids running about. The hotel rep was able to move our room to a quieter part of the […] hotel without even asking when realizing we were not a part of the hockey event. Breakfast was available in the morning and very good assorted choices. Everything was kept warm and probably one of the better hotel breakfasts I have had. Read moreGenuine Hotels.com guest review
"Great hotel for a great price."
Two of us from work stayed here on a business trip. Although my Expedia reservation did not come thru correctly, the front desk got us taken care of quickly and with a smile at 12:30 at night after a long flight. The breakfast buffet was well stocked and very good as it is at all Holiday Inn Express that I have stayed at. Received complimentary USA […] today daily. And I love the smell of the sampler shampoos and lotions!! Overall it was a great experience as always! Read moreGenuine Expedia guest review
This is a very clean hotel and I would recommend it to my friends. The bathroom was spotless. You couldn't have asked for a better breakfast either. Would definately stay there again. We used their shuttle both nights to a restaurant. Staff was excellent!!!!!!Genuine Expedia guest review
Great place to stay, especially for the price! Comfortable, supplied breakfast, helpful staff.Genuine Expedia guest review
This is a very nice hotel. Front desk staff is extremely friendly and the breakfast bufftet was wonderful. the room was very clean and werll maintained. We travel to NH often to see family and I would definitely stay here again.Genuine Hotels.com guest review
"Great Option in Manchester especially for flights."
We stayed at this hotel twice, once at the beginning of our trip and once at the end since were were flying out of Manchester. Hotel pick up from the airport was prompt and easy to make arrangements to get back to the airport on departure. Staff was very friendly. Room was clean. Breakfast is the about what I would call normal hotel breakfast--small […] egg omelets available & you can make pancakes/waffles plus the normal continental stuff and fruit. The breakfast staff was very nice. The eating area was clean and decent sized. Beds were a little bouncy for my taste and the pillows were a little too soft (I like both things firm). Would definitely stay here again. As an aside, the hotel is about a mile from the Hertz car rental place, and I think Avis too, and it is definitely cheaper to rent a car off site, than at the airport. Also, Johnny Troy's Italian restaurant will deliver to the hotel, and their pizza is pretty good. Read moreGenuine Hotels.com guest review
"Breakfast to go"
This was a return trip to home and we used the shuttle to get to the airport.We met the driver at 4:30am for the short ride to the airport and the hotel had "Breakfast to go" waiting for us! What a pleasant surprize. This is a very comfortable hotel and we will definatly stay again.Genuine Hotels.com guest review
We enjoied staying for 8 nights everyboby was helpfull and kind will definetly recomend the Hotel , I would make a few changes for the breakfast like changing the menu every second day or so we look forward to come backGenuine Hotels.com guest review
"Hard to find"
The hotel is tucked up on a side street with no signage to show the way. Nice hotel with small pool and hot tub. Lots of casual dining in the area. Won't book through this site anymore. Lost my Priority Club points by booking here.Genuine Hotels.com guest review
Our first time in a Holiday Inn Express. Our room was comfortable, quiet ,and clean. The breakfast buffett was very good. Eggs, sausage, pancakes and lot's of heathier choices. The free shuttle was the best part. We took a shuttle to the hotel from the airport since we got in after 10:30pm. The nest morning they took us back to the hotel to pick up […] our rental car. Saved a days rental plus the hassell of driving in the dark to an unfamiliar area. Read moreGenuine Hotels.com guest review
"New England vacation"
Great hotel. Clean & comfortable. Shuttle picked us up when we returned rental car then took us back to airport @5:30 am. Loved & appreciated the grab & go breakfast. Just wish we could have stayed longer.Genuine Expedia guest review
"served my needs"
overall everybody was nice, place was clean and comfortableGenuine Hotels.com guest review
"Location, price, and pet friendly."
Very satisfied with every aspect of our stay. The service was tops, shopping and places to eat close by, and we enjoy being able to travel with our dog.Genuine Hotels.com guest review
"Close to airport"
We appreciated the free dinner since we were tired from travelling and did not want to have to look for a restaurant. I would like to see refrigerators in the rooms. Staff were very pleasant and helpful.Genuine Hotels.com guest review
"Exceptionally friendly staff and comfortable room,"
My room was larger than usual in most hotels. Very spacious. The 6am shuttle to Manchester airport left at 6am! The front desk staff offered me breakfast to go. The night before, they showed me all the local delivery menus and called a restaurant for me. Friendliest staff I have EVER encountered at a hotel.Genuine Hotels.com guest review
"Gilford NH stop over stay."
Hotel staff was very friendly and quality of hotel was quite good. Continental breakfast was of high quality compared to others I have seen (including the pancake machine). It would be a little far from the airport for a short stay over in Manchester itself (considering I passed a traditional Holiday Inn on the way to this one from the airport), but […] since my journey was carrying on north, it worked well for me. Read moreGenuine Hotels.com guest review
We stay here yearly when we go outlet shopping in Maine and New Hampshire. This is one of the best hotels that we have found. It is always clean and the staff is always friendly and willing to help in any way they can. There is a breakfast which has a wide vareity of foods to choose from. I will be going there again.Genuine Hotels.com guest review
"Everything exactly as it Should Be"
The room and motel was spotless; personnel were courteous and very helpful. Everything worked...nothing broken or missing. Buffet breakfast was excellent. In short, this is just what a person would want in a motel stay, but in my experience rarely achieved.Genuine Hotels.com guest review
The staff was very friendly and helpful...we did not get there and was welcomed by a very happy woman behind the desk...KUDOS to herGenuine Expedia guest review
"always a comfortable stay"
as the headline states, we always enjoy our stay at this hotel. They accept pets, they are very friendly, and the breakfast is definitly sufficient. In addition, the staff kept the pool open for 1 extra hour so that my daughter and her friend could get some swim time in after being out for the evening with Dad.Genuine Hotels.com guest review
"great deal for larger families, very clean, polite"
Upon arrival the front desk staff was very friendly as well as informative. We booked the room for parents visit week at our girls summer camp. We had the mini sweet that was able to accomodate 6 very comfortably. This was a huge plus since normally our family has to book 2 rooms, so this saved us a great deal. Also breakfast was included another great […] plus with a family of 6! The hotel was quiet even though they were booked to capacity. I would stay here again Read moreGenuine Expedia guest review
"convenient location, great room"
The staff was friendly and helpful, the room was very clean and quiet. The location was convenient to downtown and the interstate. We were very happy with our stay and would stay again.Genuine Hotels.com guest review
"Came for a concert"
Only down side, our room was on the first floor roon 127 - Everyone that went in or out the door to the parking lot( only a few feet away from our door) we heard. Around 6:00 am it got busy and sleep was done. Rooms that close to an exit , need sound proofing - bad location.Genuine Hotels.com guest review
Reserved a room w/2 queens, as it was my wife and I plus my daughter and a friend. They set us up with a nice room with 2 queens, refrigerator, small sink and couch... extra pillows as well. Staff were nice.. pool was open till 11:00 for the kids. Was a good stay. We have been there before and will def stay there again.Genuine Hotels.com guest review
NICE ROOM, VERY NICE EMPLOYEES ALWAYS WILLING TO HELP WITH ALL YOUR NEEDSGenuine Hotels.com guest review
"Nice place to stay"
Other than the pool being on the small side the hotel was clean and was convenent to everything that I was there for. Breakfast was ok but I would stay away from the eggs they had no flavor.Genuine Hotels.com guest review
"Manchester Airport Holiday Inn Express-Name confus"
nice property name confusion. We showed up @ Holiday Inn on Brown Street. Much further away from airport than thought slow time for shuttle to arrive @ airport (30 minutes from call) Take-Along Bag Breakfast excellent ideaGenuine Expedia guest review
"centrally located to parks"
Good breakfast, easy access to interstate system. Lots of restaurants and stores nearby. Staff was very helpful. Rooms were clean and well maintained although maintaining a comfortable temperature in the room was a bit tricky. I would stay here again.Genuine Hotels.com guest review
"duped by a photo"
We had booked a queen suite. I had called ahead to the hotel to ask if that was the room that was featured in the photos with the fireplace and living area and was told it was. When we arrived and opened the door to the room, it was just a regular room with 2 queen size beds and a small sleeper sofa...not at all what we had expected. The hotel did make […] an adjustment, but we were very disappointed as we had splurged a little hoping for a very nice room and just got the same old, same old. Read moreGenuine Expedia guest review
"Holiday Inn Express rocks!"
We were only there a couple of hours as we were catching an early flight, but what we experienced was top notch!Genuine Expedia guest review
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