Quality Inn & Suites Worcester - Worcester

The hotel staff made any request simple and were helpful. This hotel could use a remodel. Rooms were on the high side for the value range. A solid middle of the road option.

Genuine Hotels.com guest review

Upon check-in, the hotel whose name appeared on the confirmation told me that my reservation was overbooked and I was placed in ANOTHER BUILDING behind the original, into an obviously lesser quality accommodation.In the second building, the first room had water on bathroom floor from leak above. Was moved to room 2. Room 2 had absolutely no amenities […] in it at all that were found in room 1 (no coffee maker, microwave, NOT EVEN A CLOCK...just bare scratched up furniture). Was unnecessarily placed into a handicapped room both times due to being "full". Hand held shower hose had no flexibility so it couldn't be aimed anywhere. The road leading to the grounds was majorly deteriorated and had huge potholes. I have been on many trips (including annually as group leader for high school students for 26 years) and this is the WORST place I have ever encountered. The best part of this hotel was leaving it. Read more

Genuine Hotels.com guest review

The hotel is very old and dingy, but the room itself was clean, although a bit musty smelling. The staff was very friendly and helpful, but there were lots of smokers, including the staff, smoking right outside the entrance to the hotel. It was very quiet in our room which was good. I would be much more satisfied if I didn't pay what I did for this […] hotel. For the price, I expected much more, and would NEVER pay this rate again for a hotel of this quality. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My wife and I stayed for only one night on a travel to the south. The hotel staff was very friendly and very helpful, the room was clean and next morning there was even a warm breakfast in the lobby (e.g. eggs and bacon). A mall with some restaurants is right around the corner. We both are very satisfied with our stay and we would always book this hotel […] again. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Overall some what satisfying. The washer machine and dryer are dirty. The dryer took $3.00 and never dryed. The vending machine took my money and the front desk could not reimburse me back. The sheets of the bed and towels were rough to dry with. When you call the front desk at night it takes forever to answer the phone. The hotels needs a little improvement […] on some areas but overall everyone was polite. Read more

Genuine Hotels.com guest review

very good help from front desk.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Front desk was extremely friendly and accommodating.

Genuine Hotels.com guest review

The hotel was well situated relative to WPI where I was attending a conference and the room was quite satisfactory. Breakfast came with the room and was well prepared!

Genuine Expedia guest review

We thought we were staying at this hotel. When got there at 930. No one was at desk. Turns out we were to be at Quality Inn which was attached to it. First room smelled damp. Got one on 2nd floor. Hall carpets were dirty and smelled. Outside doors didn't lock. Road to it was in terrible shape. Sinks didn't drain.

Genuine Expedia guest review

Door locks didnt work were often propped open. Noisy at night. Sketchy area. Carpets worn and dirty. plumbing worked but bath door wouldnt close. We booked it bacause it was pet friendly but was worried all night about the security of our car. Worked for us but I would not even consider sending my wife there she would immediately leave even if it meant […] driving all night. Read more

Genuine Expedia guest review

Location was fine. Restaurants and stores nearby. Bed was comfortable and the air conditioner worked. Had to use the stairs to get to the second floor.

Genuine Expedia guest review

My room was directly across from the exit door which was very noisy. There was no elevator, therefore it was quite busy...will def remember to request not to be at the end of the corridor!

Genuine Expedia guest review

Generally Good overall. Staff pleasant and efficient

Genuine Expedia guest review

Nothing it's good

Genuine Hotels.com guest review

We chose this hotel because of the great rate and close proximetry to the DCU Convention Center as we where there for a concert. The hotel staff was friendly and helpful in giving us suggestions for dining and parking. The rooms were very clean and bedding very comfortable. We were very impressed with the Worchester area around the DCU and would definetly […] stay at this hotel again. Read more

Genuine Hotels.com guest review

We had to stay in the hotel because of the power outage from the October snow storm. When we were arrived we were pleasantly surprised at the room size and it was perfect since we had to stay for a few days. We had a full refrigerator, stove, microwave so we were able to cook meals.

Genuine Expedia guest review

The only thing going for this hotel is close to down town and the usual chain stores. They are working on the rooms but the old exterior and poor lighting feels like you landed on the wrong side of town.

Genuine Hotels.com guest review

Hotel should not even be listed on Hotels.com. Low income families are living there, walking the kids to the bus stop in the morning. Cars have flat tires in the parking lot. Did not feel safe and secure and did NOT feel like a hotel. Felt like a low end apartment building. Neighborhood is scary and potentially dangerous. Do not stay here.

Genuine Hotels.com guest review

We spent 2 nights here. We arrived early, about 12:30, and they did check us in. The person at the front desk wasn't the most helpful and seemed to be annoyed we were there. Later that day, we picked up a couple of sandwiches to eat by the pool. The maintaince man wasn't happy that we wanted to eat there. The next morning, we went for the free breakfast. […] BE THERE BEFORE 9:00 OR THEY WILL LOCK THE DOOR! We were there 9:05 and it was closed. That night, after being out all day, we walked into the room and the bed was not made. The maid service had missed our room. that day There was a nice lady at the desk the next morning when we went to check out. She was in charge of marketting. She apologized for the problems. Read more

Genuine Hotels.com guest review

The Quality Inn was reasonably inexpensive, but you get what you pay for. The reception clerk was a nice young woman but she did not explain where my room was located and this motel has a complex system of room numbers, many of which are not served by elevators. After returning to the desk twice to get clear instructions I eventually found my room […] but I had to lug my bags up flights of stairs labeled -Exit. The so-called wi-fi internet did not connect but eventually the clerk brought a cable and I was able to get the internet access to work. The wake-up call did not call me and I was 30 minutes late to my conference. The parking was ample, but there was no way to find the right spot near my 300 level room which was actually on a second floor. The only bathroom in the lobby was the employee facility and it was filthy. Everything would have been acceptable if the staff had shown me any kindness or concern for my problems. They did not care and I will probably not give them a chance to be ignore me in the future. I learned my lesson. Read the Expedia reviews and trust your fellow travlers. Thanks for hearing me out. Read more

Genuine Expedia guest review

The room was large, clean, and the bed was comfortable. Excellent shower. But the property is set back off the main road and the driveway leading into the propery is a mess --- full of potholes, very bumpy --- and dark. Not inviting at all when arriving after dark and for a woman traveling alone, somewhat scary. I will probably try to find another place […] the next time I need a room in that area. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was very reasonably priced. The room was clean, but hotel and grounds were clean but shabby. The exercise room was not well maintained and most of the equipment appeared to be 10+ years old. We ate at the Flying Rhino, a fun bistro just 10 minutes away. Breakfast was adequate - scrambled eggs, sausage, toast, muffins and juice/ coffee.

Genuine Expedia guest review

tried to check in at 3:40 (check in was at 3)--room wasn't ready. Had to wait 40 minutes for it to be done. There was NO light bulb in the bathroom (how did they clean the bathroom with no light?) Called for a light bulb, they brought us a floor lamp--with no bulb! Long story short, we had to buy our own bulb from Home Depot! Also, we paid for extra […] people and didn't get extra towels and there was no remote control for the tv. Completely unapologetic-- Choice Hotels customer service wasn't much better! Unacceptable from start to finish!!! Read more

Genuine Expedia guest review

very nice would recommend others to stay there

Genuine Hotels.com guest review

We were driving a long distance and weten't going to make it as far as we wanted. Found this online. It was easy to find usong the address on the GPS and staff were pleasant. Beds were comfortable and breakfast, includef, was adequate. Close to restaurants. I was pleased.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review